Fast Remote Support for Joinville Santa Catarina Computer Networks
Urgent Remote Technical Support for Joinville SystemsFor companies in Joinville Santa Catarina, Progent provides remote support for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier engineers have delivered remote support to companies in every state in the United States. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to solve complex networking problems, as well as the services of CISA and CISSP-accredited cybersecurity consultants to handle high-level security architecture and troubleshooting issues.

Progent's online technical support engineers offer excellent value due to the fact that they possess the real-world background and have access to the advanced technology required to solve the majority of network issues rapidly. This lowers immediate expenses since solutions use up fewer chargeable consulting minutes. Remote support also avoids the cost of sending a consultant to your location. Your organization benefits additionally in indirect expenses by reducing or avoiding network outages and associated costs due to business discontinuity, upset clients, unproductive employees, and de-focused executives. Progent's advanced remote technical support expertise is especially helpful in environments that are dependent on public clouds for vital network infrastructure or software such as Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where onsite support may not be an option.

Progent's billing model for remote support is designed to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you pay just for the support that you receive. Unlike typical online service firms, Progent imposes no service activation fee or minimum fees. Progent's one-minute billing unit and clean model for billing avoid scenarios where speedy. minor repairs manage to end up as major bills. Progent's skill at dealing with problems efficiently means your business spends less money.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has mastered an array of optimized tools and field-proven methodologies which ensure the maximum degree of efficiency for online technical support and troubleshooting for IT systems of all sizes. Progent offers safe VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity enables the experts of Progent's online support team to communicate with your computer system without compromising corporate security.

Progent's powerful customer support database application includes detailed documentation of all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the records of all help rendered to every Progent client by any Progent engineer. This history of problems and resolutions is organized as a readily exploitable internal database that allows Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows daily. Progent's extensive list of accreditations and close associations with major vendors such as Cisco and Microsoft make available other vast technical support databases and allow quick access to vendors' in-house engineering staff so Progent's remote service specialists can find the best resolutions in the least time.

Remote technical support services available from Progent to customers in Joinville Santa Catarina include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of low-cost, flat-rate managed services intended to allow small and medium-size organizations to benefit from the same cutting-edge technology deployed by some of the world's leading enterprises. The ProSight series of IT management outsourcing services covers all key areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by traditional signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by tracking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT staff and your Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported easily to a different hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both also include one year of advanced remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security regulations, higher utilization of network assets, quicker problem resolution, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The interview is intended to assess your company's ability either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient security and backup/recovery system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent can provide the services of seasoned online consulting professionals for special information technology projects. Progent's rates for longer-term development or consulting projects are set according to the level of expertise of the engineers involved. Progent's background in these special fields of computer technology allows customers to complete critical initiatives within budget and on time. Progent's project-based online engineering services include:

  • Help Desk Support
    Progent's Help Desk Call Center service offerings for organizations with networks that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, shared Helpdesk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Progent provides help desk services at a significant discount off Progent's regular desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.

    Progent's Help Desk consulting support can aid you in building an efficient new Help Desk Call Center or improving your current organization, identifying or customizing Help Desk Call Center software to handle the special demands of your corporation, or providing temporary online staff to work with your in-house Call Center group to deal with demanding events such as software transitions, mass upgrades, or installing brand new applications.

    Progent's Call Center staff of veteran network experts offers your workers in Joinville Santa Catarina rapid access to a reliable technical support resource with substantial background offering phone consulting and online repair service for computer environments powered by Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's charter is to give the Help Desk the reputation as a significant contributor to business success, and Progent's aim is to resolve rather than just annotate technical problems.

  • Applications Support: Education, Custom Programming, and Integration
    Progent's Applications Experts staff can supply phone-based professional engineering support and training in specific business application areas including ERP, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, programming, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. To read more about Progent's consulting, programming, and education offerings, see Progent's Applications Experts Group.

  • Centralized and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; cohesive management of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver organizations in Joinville Santa Catarina remote IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager for your business so your computer maintenance is proactive rather than reactive. By exposing potential problems before they grow into network outages, proactive monitoring can head off stressful and costly service failures. Progent can also provide help with network monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or environments that support multiple platforms.
How Your Joinville Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency remote support with Windows, macOS and OS X, or Linux environments, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or see Contact Progent. For companies and new businesses in Joinville Santa Catarina, Progent's online network support specialists are ready to provide effective and economical system support whenever your company needs it. Long experience delivering online tech support has led to Microsoft Partner status for Progent's team of engineers and has allowed Progent to acquire high-end troubleshooting capability and to fine tune online connectivity tools to fix computer problems quickly while eliminating the cost and lost time associated with in-person service calls.

Even if your Joinville office relies on a local freelance consultant or maintains a full time organization that can deal with the majority of network problems, Progent’s Microsoft and Cisco certified consultants can offer an easy and seamless virtual expansion of your local resources in cases when your regular service personnel either lack the availability or the experience to resolve unexpected network emergencies or especially challenging integration problems.

Features of Progent's Online Computer Services for Joinville Santa Catarina
Progent's phone support, Internet-based troubleshooting, network security consulting, and network administration services offer companies in Joinville Santa Catarina unparalleled leverage for your support investment. Whether you require occasional telephone support and remote network repair or ongoing Help Desk call center support and network administration, Progent's professionals can provide your office world class network support while allowing you to avoid the cost and administration overhead of carrying a large internal IT organization. Key features of Progent's online help services include:

What Makes Progent Different from Other Support Firms?
Progent is a Microsoft Partner support firm and Progent's head count, breadth of IT expertise, fine tuned support software, and familiarity with corporate IT enable offices to avoid the pitfalls of exclusive dependence on smaller consulting organizations, independent freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

How Does Our Company Start Receiving Remote Computer Help from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Network Support.



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  • MS Certified Small Office Network Management Services Integration Companies Small Offices
  • Mac Office Word Education macOS Training Professional
  • Macintosh Applications Learn MOTU Digital Performer Learn
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    • Telecommuter Cloud Integration IT Services
    At Home Employees Cloud Integration Consulting Services

    Progent can assist small and medium-size companies to set up their offsite employees with transparent access to public cloud services.

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  • Meraki Outdoor Wi-Fi AP Integration Meraki CMX Computer Consultant
  • Meraki Wi-Fi AP Management Consultants Meraki MR20 Access Point Engineer
  • Microsoft Active Directory Technology Professional Windows Active Directory Online Support
  • Microsoft Azure Storage Outsourced Programming Programmer Microsoft Azure Active Directory

    • Information Technology Consulting Microsoft Dynamics GP
    Urgent Technical Consultant Dynamics GP Power BI

    Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP package based, like all Microsoft accounting tools, on the expandable and familiar platform of Microsoft Windows technology. Dynamics GP offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you are able to license only the capability you currently need, with the ability to add users and increase functionality in the future. Progent’s Dynamics GP/Great Plains consulting engineers can help you deploy, customize and manage the current release of Microsoft Dynamics GP or upgrade smoothly from an earlier version.

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  • Microsoft Certified Desktop Technology Software Consulting Microsoft Desktop Software Security Consultant
  • Microsoft Certified Expert Windows 2000 IT Services Online Support Windows 2000 Server

    • Catalyst Switch VLAN Remote Technical Support
    Catalyst 2960 Switch Professionals

    With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain the full benefits of bringing intelligence into their networks. Cisco's Catalyst switch product line makes it possible to enable features that make your network infrastructure sufficiently robust to handle real-time requirements, expandable to support future growth, safe enough to protect confidential data, and designed for prioritizing and controlling traffic flows to streamline network operations. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco Catalyst switches that make sense for your company. In addition, Progent's certified security specialists can help you develop a strategic security policy and set up Cisco switches so they powerfully support your security policies. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.

  • Technical Firms Joinville-Zona Industrial Tupy
  • Microsoft Certified Partner Windows Server 2008 DirectAccess Online Help Microsoft Windows 2008 R2 Remote Support Services

    • 24x7 Microsoft SBS 2003 Professionals
    Immediate Microsoft Small Business Server Consultants

    Microsoft Small Business Server is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 calls for a computer consultant with hands-on background planning and integrating seamless, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting business networks based on Microsoft products. This experience assures you results in installing, administering, and maintaining network solutions that incorporate the SBS Server suite of servers and productivity software.

  • Microsoft Certified Small Business Computer Consulting Firms Certified Microsoft Partner Network Specialists
  • Microsoft Exchange 2016 Network Consulting Services Joinville, SC Remote Exchange Systems Consultant
  • Microsoft Exchange 2016 Upgrade Troubleshooting IT Consultant Exchange Server 2016 Migration Planning
  • Microsoft Exchange Upgrade Setup and Support Support Microsoft Exchange Upgrade
  • Microsoft Firewall Integration Support Support Outsourcing Internet Security and Acceleration Server

    • Microsoft Exchange 2016 Migration Information Technology Consulting
    After Hours Microsoft Exchange Server 2016 Migration Support and Integration

    Progent can help your business in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

  • Microsoft IM Infrastructure Setup and Support Office Communications Server 2007 Consulting

    • 24-7 Problem Resolution Microsoft Office 2000
    Microsoft Information Technology Integrators

    Progent’s computer outsourcing services for small businesses feature designing 2003 Server, .NET Server, and Microsoft BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, online and on-site repair, resolving stubborn integration problems, and producing a comprehensive security plan. Progent can help you maximize system availability and throughput with fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can help with needs assessment, product identification, BOM production, sourcing qualification, purchasing coordination, and full documentation. Progent’s IT outsourcing service also includes training for office productivity packages such as Microsoft Office XP.

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  • Microsoft Office 365 Webinar Consult Online Office Word Training Computer Support For Small Offices




    • Les Kent has a 35-year track record of successful technology integration, business management, sales, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global enterprises.

  • Microsoft Office Networking Firm 24-7 Microsoft Office Small Business Network Consulting Firm

    • Windows Server 2012 R2 Hyper-V Help and Support
    Consulting Services Hyper-V 3.0 Virtual Server

    Progent's network consultants can help you analyze the possible benefits of Hyper-V-based server virtualization for your company, conduct test implementations to validate Hyper-V's operation with your production software, evaluate your network and server infrastructure for optimal operation with virtualization technology, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and manage Hyper-V, provide expert consulting support for improving the security of your virtual servers, design and validate business continuity procedures that optimize network uptime, and provide ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.

  • Microsoft Teams SIP trunking Consulting Microsoft Teams and iPad Consulting
  • Microsoft Windows 7 Consulting Onsite Technical Support Microsoft Windows 7 Migration

    • wireless VoIP phone integration Online Support
    802.11ac Migration Online Support Services

    Progent's Cisco-certified wireless integration consultants can help you to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

  • Microsoft Windows Server 2008 R2 Specialist Windows Server 2008 R2 Troubleshooting
  • Microsoft Windows Small Business Server Technology Consulting Troubleshooting Windows Essential Business Server
  • Joinville-Zona Industrial Tupy Network Consulting Service
  • Mississippi IT Specialists Computer Consultant Hawaii
  • Network Consultants Helpdesk Sharing CISA Certified Security Expert Support Desk Sharing Consultant
  • Network Security Testing Juniper SSG Series Router Juniper SSG Series Gateway Protect
  • Office Wireless Computer Consultants Ubiquiti WiFi access point Troubleshooting
  • Offsite Employees Collaboration Software Consultant Urgent Offsite Workers Collaboration Troubleshooting
  • Online Consulting Data Protection Manager 2016 and Hyper-V Microsoft Expert Data Protection Manager 2016 Business Continuity Online Support

    • Support and Help VoIP Infrastructure Solution for SIP
    CUE Support and Setup

    Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the core of Cisco's collaboration portfolio. CUCM and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating closely with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and onsite expertise to help businesses of all sizes to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that add maximum productivity. Progent can help with any facet of Unified Communications Manager support and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server.

  • Online Support Services SharePoint 2016 Federated Search SharePoint 2016 Management Computer Consulting

    • Remote Support Services Cisco RADIUS Security
    VPN Onsite Technical Support

    Cisco's security and remote connection technology for small organizations offer a full range of manageable security products to help protect your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security solutions that align best with your company goals.

  • Onsite Technical Support wireless IP phone integration Specialist Aironet 1700 Access Point
  • Open Now Microsoft Essential Business Server Consultant Services Microsoft Windows SBS Online Support Services

    • Cisco PIX to ASA upgrade Information Technology Consulting
    ASA and PIX Firewall Configuration

    Progent’s experienced Cisco IT security consulting professionals offer high-level PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent availability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.

  • Oracle database administration Consulting Services Reporting MySQL Enterprise Edition
  • Outsourcing Outlook Mac Remote Support Mac and Exchange
  • Phobos ransomware recovery Consulting ransomware removal and file restore Consult
  • Planning Phase: Design and Architecture Proposals IT Solution Providers Enterprise Services Project Methodology Network Consulting Group
  • ProSight Network Health Reports Specialists Professional Network Infrastructure Health Review
  • Progent Startup Business Designers Progent Small Business IT Management

    • Microsoft Service Reports Network Engineer
    Service Database Online Technical Support

    Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the service documentation transmitted by each staff member to every customer. The discipline of documenting and archiving support records allows more efficient support and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.

  • Progent's Management Team Small Office IT Outsourcing Progent Management Small Business IT Outsourcing Group
  • Programming Amazon AWS hybrid cloud integration Enterprise hybrid cloud integration Specialists
  • Project Server Development Firm Microsoft Project Server Scheduling Engineers
  • Project Server Time Reporting Setup and Support Technology Professional Microsoft Project Server Reporting
  • Q and A about Microsoft Certified Professional Part-Time Job Q and A about Contract Cisco Consulting Subcontractor Job
  • Q and A about Microsoft MCP Part-Time Job Remote Support Job FAQ about Moonlight Network Consultant

    • Professionals VMware VDR Backup
    Cisco and Microsoft Certified MozyPro Specialist

    Progent offers affordable remote access to consultants skilled in a broad array of utilities and technologies that deliver solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent can provide help for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help your company to deploy, enhance, or maintain backup systems for a variety of architectures including local, edge to datacenter, cloud-based, or hybrid.

  • RIM Blackberry On-site Support Support RIM Blackberry
  • Remote Support Small Business APs Consulting Services Small Business WAP500 AP
  • SMS Server 2003 Upgrade Consultant SMS Server Migration Computer Consultants
  • SQL Server 2019 and Excel Online Technical Support SQL Server 2019 and Kubernetes IT Consultant
  • Services Microsoft Dynamics GP System Update Planning Akron Canton Microsoft Dynamics GP Migration Consult Akron, OH

    • Microsoft Office XP Design Consultant
    Microsoft Windows Expert

    Progent’s IT outsourcing packages provide affordable computer support for small organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support expenses to increase in a more linear and controlled manner than is possible by building up a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available system architecture for your critical business software based on Windows such as Office XP, Office 2003, and Office 2000.

  • Services Microsoft Windows 10 Assessment and Deployment Kit Windows 10 Security Consultant
  • SharePoint 2007 Consultant Services Open Now SharePoint Online Help
  • SharePoint 2019 and Windows Server Online Technical Support SharePoint 2019 On Prem Computer Consultant
  • SharePoint Computer Engineer Microsoft Office SharePoint Server 2007 Network Consulting
  • SharePoint Server 2013 Consultant Services Urgent Specialists Microsoft SharePoint 2010 Joinville, Santa Catarina
  • Shared Support Desk Outsourcing Co-managed Support Desk Network Consultants
  • Signature-matching Virus Protection Professionals ProSight Next Generation Endpoint Protection IT Services
  • Skype for Business Front End Server Specialists Skype for Business video conferencing Consultancy
  • Small Business Computer Consultant Joinville-Boehmerwald
  • Skype for Business PSTN Gateway Engineer Skype for Business and iPhone Specialist
  • Solaris Network Security Auditing Solaris Security Audits
  • Solaris Upgrade Help Sun Solaris Upgrade Help

    • 24-7 Office 365 Portal Network Consultant
    Office 365 integration with on-premises environments Support Outsourcing

    Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.

  • Specialist Virtual Machine Manager 2016 IT Consulting SCVMM 2016 and PowerShell
  • Specialists Server Management Server Consolidation Remote Support Services
  • Sun Solaris On-site Support Sun Solaris Online Help
  • Support SQL Server 2012 Reporting Services SQL Server 2012 xVelocity Online Support Services

    • Consultant Services ProSight Virtual Server Private Cloud Hosting
    Private Cloud Solutions Consulting Services

    Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as lower capital costs, savings on operational expense, better executive focus, world-class protection, enhanced fault tolerance, and business continuity.

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  • Support and Help 24x7 Network Microsoft System Center Operations Manager Computer Consulting
  • Symantec Computer Security Specialist Checkpoint Security Contractors
  • System Center Operations Manager Computer Consultant System Center MOM Consultants
  • Technology Consulting Services Windows Essential Business Server MS Windows SBS 2008 Consulting
  • Teleworker Integration Online Help At Home Workers Remote Troubleshooting
  • Top Activesync Consultancy Specialists Windows Mobile 7
  • Top Quality SQL Server Consultant SQL Server Replication Professional
  • Joinville, Brazil Software Support
  • Top Rated Microsoft Consultant Telecommute Jobs Lafayette, CA Walnut Creek Contra Costa County Microsoft MCSA Consulting Remote Support Job

    • Top ProSight Endpoint Protection Services IT Consultant
    ProSight Ransomware Protection Professionals

    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.

  • Top Windows Server Essentials Server Backup Specialist Specialist Windows Server Essentials Hyper-V
  • Troubleshooting ASA Firewalls with Firepower Cisco Firepower 2000 Series Firewalls Network Consulting
  • Troubleshooting Microsoft Exchange 2013 Exchange 2013 In-Place Hold Technology Consulting Services
  • Ubuntu Linux, Solaris, UNIX Specialists Joinville Gentoo Linux, Solaris, UNIX IT Consultants Joinville
  • VMware Computer Consultant VMware Infrastructure Engineers

    • ProSight Network Infrastructure Monitoring Outsourcing
    Automatic Network Infrastructure Diagrams Technical Consultant

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks.

  • Joinville, Brazil Computer Support Consultant
  • Virginia Consulting Organization After Hours Wisconsin Support Team
  • Wave 2 wireless controller Consulting Services Professional 2500 Wireless Controller
  • System Consulting Joinville-Pousada Saguacu
  • Wi-Fi RF Coverage Maps Integration Wi-Fi RF Spectrum Analysis for Wi-Fi Technology Consulting Services
  • Windows 2000 Server Online Help Windows 2000 Consultant
  • Windows 2003 IT Consultant Consulting Services Windows Server 2003
  • Windows 2008 Server Network Consulting Organization Joinville, SC Windows Networking Help Joinville
  • Windows 8.1 Work Folders Support Windows 8.1 DirectAccess Small Business Computer Consulting Services
  • Windows Server 2003 Consultant Specialists Windows 2003 Server

    • Top Rated Sun Solaris Cybersecurity Contractors
    Consulting Solaris

    If your business runs a Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-premier security specialists can help your entire enterprise in a broad array of security areas such as security management procedures, security design and strategies, access control products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM and CISSP stipulate the basic skills and worldwide standards of knowledge that network security professionals are expected to possess. These accreditations provide executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the background and theory to offer effective security management and consulting help.

  • Windows Server 2012 R2 Security Information Technology Consulting Microsoft Certified Partner Windows Server 2012R2 upgrade Consult
  • Windows Server Hyper-V 2016 Containers Onsite Technical Support Windows Hyper-V 2016 Hybrid Cloud Consultant Services
  • Wireless Security Scan Consultants Internal Network Security Scan Consultancy
  • Work at Home IT Services Offsite Workers Specialist

    • Immediate Internet Security and Acceleration Server 2006 Online Support
    Specialist Microsoft ISA Server 2006

    Secure Application Publishing with ISA Server 2006 allows greater control over intranet applications while supporting enhanced efficiency by making these resources accessible to authorized remote or mobile users. ISA Server helps guard corporate applications, services, and information across all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain ISA Server 2006 on your system so your business achieves a highly functional and economical balance of protection, convenience, and performance.

  • XenServer Virtualization Services Citrix Server Management Specialists
  • iPhone Security Support Technology Consulting ProSight ESP Endpoint Protection Services
  • wireless controller Specialists CCNP Certified Online Support Services 2500 Wireless Controller
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