Cybersecurity and Information Assurance Expertise
Jundiaí Business Information Networks
For immediate remote assistance with network security problems, companies in Jundiaí São Paulo have access to world-class troubleshooting from Progent's certified security professionals. Progent's online service consultants are ready to provide fast and low-cost help with security crises that are impacting the viability of your information system. Progent's security engineers are premier to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide advanced support for key security and recovery solutions like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore validation, immutable backup, and off-premises backup. Progent's wide array of services covers firewall technology, email filtering and encryption, secure system design, and disaster recovery preparedness. Progent's technical support staff has earned the world's top security accreditations including GIAC (Global Information Assurance Certification) and CISSP.
Progent provides remote security help on a per-minute basis without minimum times and no extra fees for sign-up or after hours service. By billing per minute and by providing top-level support, Progent's billing policy keeps costs low and eliminates scenarios where simple fixes result in major charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support staff are likely to take longer to recognize a break-in and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to make within a victim's network, the more time it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first steps in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can assist businesses to identify and isolate infected servers and endpoints and protect clean resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Are We Supposed to Do Now?
In case you are currently fighting a network security emergency other than ransomware, refer to Progent's Urgent Online Computer Support to learn how to receive fast help. Progent maintains a team of seasoned network security experts who offer remote and onsite assistance that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future attacks.
For organizations who have planned beforehand for being hacked, the step-by-step post-attack handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security penetration.
Overview of Progent's Security Services
Managing data security and staying ready for recovering critical information and functions following an attack requires an on-going process involving an array of tools and procedures. Progent's certified professionals can help your organization at all levels in your attempt to secure your IT network, from security assessments to designing a complete security program. Some technologies covered by Progent's security engineers include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.
Designing and Implementing Protected Environments
Every company should develop a thoroughly thought out security strategy that includes both preventive and reactive steps. The proactive plan is a collection of steps that works to minimize vulnerabilities. The reactive plan defines procedures to assist security personnel to inventory the losses caused by a breach, repair the damage, document the experience, and revive business functions as quickly as possible. Progent can show you how to incorporate security into your company operations. Progent can install scanning utilities, define and build a safe IT architecture, and recommend processes and policies to optimize the protection of your information system. Progent's security experts are available to assist you to set up a firewall, deploy secure offsite access to e-mail and data, and install an efficient virtual private network.
If your company is interested in an economical way for outsourcing your security administration, Progent's 24x7 Monitoring Packages feature automated online system monitoring and fast response to problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that are compliant with regulatory data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Recovery and Failure Analysis
Progent has expertise in restoring networks and servers that have been hacked, are quarantined, or have ceased to function because of a security penetration. Progent can show you how to assess the losses caused by the attack, restore normal business operations, and recover data compromised owing to the attack. Progent's certified engineers can also perform a comprehensive forensic evaluation by going over event logs and using a variety of proven forensics tools. Progent's background with security issues reduces your downtime and permits Progent to recommend effective ways to prevent or contain new assaults.
Ransomware Removal and Recovery Expertise
Progent offers the help of proven ransomware recovery consultants with the knowledge to rebuild an information system that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware removal and recovery expertise.
Work-from-Home (WFH) Security Consulting
Work-from-Home (WFH) staff members commonly utilize their personal computing devices and usually operate in a unsecured physical environment. This situation multiplies their susceptibility to malware threats and calls for careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of security policies built on best practices. Progent's seasoned group of Work-from-home support experts can help your business to design, deploy and manage a compliant security solution that guards vital information resources in networks that include remote workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic IT network. In addition to optimizing the security and functionality of your IT network, Progent's software/firmware update management services free up time for your in-house IT team to concentrate on line-of-business projects and tasks that derive the highest business value from your information network. Find out more about Progent's patch management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat management platform that features AI algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to protect endpoints against increasingly sophisticated cyberthreats including ransomware, known and brand-new malware, trojan viruses, hacking tools, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the first endpoint response software deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response services.
Support for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that supports continuous, simultaneous, programmable testing of your internal and perimeter network so you can find, rank, fix, and confirm security weaknesses before threat actors can exploit them. NodeZero pentests can strategically insert decoys called tripwires like fake credentials to find out whether your network is actively under attack along various attack paths. Tripwires generate enough detail to allow you to react promptly with your SIEM workflows before an assailant can compromise your environment. Progent offers the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to design and implement a unified cybersecurity strategy that streamlines management and provides maximum protection for on-premises, multi-cloud, and perimeter IT resources. To find out additional information about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, see Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration Security Assessment Services
Stealth penetration checking is an important component of any overall IT system security plan. Progent's security professionals can run thorough intrusion checks without the awareness of your organization's internal network support resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion incident alerts and event log monitoring are properly configured and actively observed. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Experts.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to address the complete malware attack progression including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering through leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you prove compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent's consultants can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with advanced backup product vendors to create ProSight Data Protection Services (DPS), a portfolio of offerings that provide backup-as-a-service. All ProSight DPS products automate and track your data backup operations and allow transparent backup and fast restoration of vital files/folders, apps, images, plus virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed backup services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you log into a secured online account and give your password you are requested to verify who you are on a device that only you possess and that is accessed using a different network channel. A wide selection of out-of-band devices can be utilized as this added means of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may register multiple validation devices. For more information about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's seasoned engineers can provide world-class specialized help in vital facets of computer security such as:
Information Risk Evaluation and Security Compliance Testing
Progent offers experience with information risk evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive system tests to reveal potential security holes. Progent has extensive experience with testing utilities and can help you to understand assessment results and respond efficiently. Progent's certified security engineers also offer web software validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with key industry security specifications including FISMA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless equipment plus portable handsets. Read additional details concerning Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's entire range of security and VPN products including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, and Catalyst Series switches. Find out additional information about Cisco Security, Virtual Private Network and Wireless Consulting.
Other Firewall and Virtual Private Network Solutions
In addition to supporting a wide array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes advanced consulting for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Software Technologies Support
- Barracuda CloudGen Firewall Experts
- WatchGuard Help
- Juniper/NetScreen Configuration Help
- SonicWall Inc. Consulting
- Fortinet FortiGate Firewall Expertise
- Symantec Corp Help
CISM defines the core competencies and international standards of performance that IT security professionals are required to achieve. CISM provides executive management the assurance that those who have earned their certification possess the experience and knowledge to provide effective security administration and consulting support. Progent can offer a CISM support professional to assist your organization in vital security areas including information protection governance, vulnerability assessment, information security program management, and incident response support.
Get additional details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
CISSP Security Consulting Expertise
Progent's CISSP consultants are security engineers who have earned CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for information security. American National Standards Institute has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include security management procedures, security architecture and models, connection permission systems, software development security, business processes security, hardware security, cryptography, communications, network security, and business continuity planning.
Learn the details about Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
Progent's ISSAP Premier security experts have been awarded ISSAP certification as a result of rigorous testing and substantial hands-on work with network security design. ISSAP consultants have acquired comprehensive understanding of access control mechanisms and techniques, telecommunications and network security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.
Read more information about Progent's ISSAP Certified Protected Network Architecture Consulting Support.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering theory and processes in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that include compliant security features for all key system functions, define effective design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security solutions that balance your operational goals with your organization's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a recognized achievement that represents expertise in information system security audit and control. Accredited by ANSI, the CISA credential has consultants undergo an exhaustive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security consultant trained to assist companies in the areas of IS audit process, IT enforcement, systems and infrastructure lifecycle, IT support, safeguarding data assets, and business continuity preparedness.
Get more details about Progent's Certified Information Systems Auditor (CISA) Support Expertise.
CRISC-certified IT Risk Management Specialists
The CRISC certification program was established by ISACA to verify an IT professional's skills to design, deploy, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and carry out a business continuity plan that follows industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified security engineers for objectively auditing your IS management design and also with the expertise of Progent's CISM support professionals for defining company-wide security policies.
Get additional details concerning Progent's CRISC-certified Network Risk Mitigation Expertise.
Global Information Assurance Certification Professional Expertise
Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC's goal is to assure that an accredited professional possesses the knowledge appropriate to provide services in vital areas of network, data, and application security. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including U.S. NSA. Progent offers the expertise of certified consultants for all of the network security capabilities covered under GIAC accreditation programs such as auditing IT infrastructure, incident handling, traffic analysis, web application security, and SIEM solutions.
Read additional information about Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Support
If your company is situated in Jundiaí São Paulo and you need network security support services, phone Progent at
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
An index of content::
Exchange Server 2016 Migration Planning Consultants
Microsoft Exchange Server 2016 Upgrade On-site Support
Progent can help you in all facets of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Office Word 2021 Specialist
Professional Microsoft 365 Word
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a broad selection of economical online consulting services to help you to manage your legacy Microsoft Word solution or help you to move to a newer release of Office Word. Services available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Office Word, interfacing Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and remote training sessions customized for individuals or groups.
MSP360 B2 Backup Storage Computer Consultants
Support Outsourcing MSP360 Ultimate Backup
Progent's data protection experts can help you to design, implement and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, supports all leading public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human miscues, system errors, ill-intentioned users, and malware attacks like ransomware. To read more, visit ProSight DPS 360 Backup services.
SharePoint 2016 Power Pivot Setup and Support
SharePoint 2016 SQL Server Reporting Services Online Support Services
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Windows Server 2022 Hybrid Configuration IT Consultants
Remote Troubleshooting Windows Server 2022 and SCVMM
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Network Consultant Colocation Migration
24-7 Colocation Center Migration Troubleshooting
Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can help your small business with all aspects of your colocation strategy such as selecting and migrating to a colo site, creating system architecture, specifying hardware, on-site and on-line troubleshooting, setting up online network administration, and training your support staff.
Microsoft and Cisco Certified Expert Pennsylvania Information Technology Consultant
Washington Integration Companies
Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone support and online secure network connection to isolate and repair network problems rapidly and economically. The breadth of IT experience available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest network issues to competent experts as required. For critical issues, the TRC endeavors to respond to your request for service in less than one hour.
Urgent Windows Server 2019 Disaster Recovery Remote Technical Support
Microsoft Certified Windows 2019 Configuration
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
Online Technical Support System Center 2016 Security
Top Ranked System Center 2016 and Intune Support and Help
System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.
SCCM 2012 Windows Server Deployment Configuration
Setup and Support SCCM 2012 Site Hierarchy Design
Progent can help your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can help you to build a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
IT Consultants Windows 2008 Cluster
High-Availability Failover Clustered Servers On-site Support
The clustering technology incorporated into the high-end versions of Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and management of clusters that offer greater levels of network dependability, security, efficiency, and versatility. New or improved capabilities include automated cluster verification, easier setup and deployment, unified cluster administration, new cluster infrastructure for increased uptime, hardened security and quorum structure, minimization of failure points, greater storage and memory capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the advantages of Windows clustering, design and execute an installation, train your network support staff to manage your cluster environment, deliver ongoing consulting and technical help services, and produce and test a disaster recovery procedure.
Microsoft Mail Implementation Support
Microsoft Outlook Network Support Company
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
24-Hour Small Business IT Service Provider
Small Business Small Business IT Support Firm
For more than 20 years, Progent's consultants have delivered budget-friendly IT planning, configuration, troubleshooting, cybersecurity, and development for information networks of all sizes.
Server Monitoring Support and Help
Microsoft Certified Partner Integration Support Operations Manager
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost service packages designed to help you to detect and resolve a an array of IT network issues before they can hurt your business.
Check Point Security Gateways Security Companies
Check Point ZoneAlarm Security Services
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall environments built around Check Point Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent's consultants can also help you maintain older Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
Exchange 2016 Mailbox migration Specialist
Exchange 2016 Migration Planning Engineer
Progent can assist your business in any and all facets of your upgrade to Exchange 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Cisco Small Business IT Consulting Company
Cisco Remote Access Small Business IT Support Firms
Progent can help your organization to deploy Cisco's infrastructure technology to build a robust basis for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas including compute and storage consolidation, security and compliance, versatility, uptime, and recoverability.
Android integration Professionals
Android and Barracuda integration Engineer
Progent's veteran group of network consultants and subject matter experts have years of experience providing online and on-premises assistance for businesses of any size who need to incorporate Android phones into their IT systems so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of skills to solve network problems that span numerous manufacturers and that entail a combination of older and up-to-date technology. Progent offers cost-effective remote consulting to assist you with any aspect of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones and tablets to maximize their business value.
ProSight Reporting SentinelOne Remote Network Monitoring Technology Consulting
ProSight Reporting Ticketing Setup and Support
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Flexential Tampa Data Center Technology Professional
Flexential Data Center Tampa Consulting
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and veteran DRBC preparedness consultants. Progent can also assist you to design and carry out a migration to the Flexential data center by providing services such as planning solution configuration, specifying hardware components, system configuration and testing, troubleshooting, streamlining remote network management, and training your IT support team.
Branch Office Technical Consultant
Branch Location Support Services
Years of background providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the responsiveness common to with small firms but which includes effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a remote office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of onsite and remote IT consulting services and network architecture expertise.
Network Engineer Hornetsecurity Altaro M365 Mailbox Backup
Hornetsecurity Altaro 365 Total OneDrive Backup Troubleshooting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Supplemental Support Desk Network Consultants
Virtual Support Desk Consultant
Progent's Microsoft certified Consultants offer three ways to help medium-size and large companies create an efficient and successful internal Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of processes. Progent's Software Selection and Integration Support Services help organizations analyze the various top level Help Desk application programs available and decide which products might be excessively expensive, miss critical functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
Biggest Online Technical Support Service Reports
Service Database Integration Support
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small service organizations who provide scant documentation or specifics of services done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by each consultant to every client. The discipline of documenting and organizing support records results in more efficient service and avoids a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who won't release vital service information.
ProSight ECHO Data Backup and Restore Services Engineers
Cloud Backup Security Computer Engineer
ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information.
Symantec Firewall Security Consultant
Symantec Security Consulting Services
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or help you migrate to newer firewall technology. Progent can also help you create and execute a complete security plan that can incorporate firewall and VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop source for continuing technical help, administration, training, and security expertise.
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