Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, in the trenches of IT support, performing a wide variety of IT projects for a large array of customers. Each Progent support professional shares a refined set of personal best practices that are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This means that you get not only world-class IT capability, but also a consultant with proven methods for using computer knowledge to solve actual IT problems efficiently.
If your organization does not need emergency online help but you think you will require technical services with your information system in the near future, you can save time and money and guarantee that the right expertise will be ready when you need it by contacting a Progent sales agent and signing up as a customer. For details, phone 800-993-9400 or email information@progent.com.
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents mastery in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass an extensive examination given by the ISACA professional association. Progent can provide the services of a CISA-Certified network security audit professional trained to help businesses in the areas of information systems audit process, IT administration, systems and architecture ROI, IT support, protection of information resources, and business continuity planning.
Progent's Juniper-authorized NetScreen consultants can help you to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper products, and troubleshoot network infrastructure problems in all-Juniper or mixed-technology environments.
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a revamped architecture. These enhancements affect key areas such as manageability, availability, security, operational costs, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout plan, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining messaging solutions for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email system offers security, fault tolerance, easy access for off-site and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also help small or mid-size businesses to migrate to Exchange 2016 Server or Exchange 2013.
Progent’s staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional background, in the trenches of network support, executing a broad range of IT projects for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support staff. This ensures that you get not only world-class technical skills, but also a consultant with proven methods for applying computer knowledge to solve real-world IT problems quickly.
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this powerful product.
Progent can show you how to prepare and implement a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your analytics, take complete advantage of Microsoft Office support, and reduce business disruption by designing and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom line-of-business applications and eCommerce programs that work transparently with Dynamics GP.
Microsoft Small Business Server is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer support expert with hands-on experience designing and building seamless, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating business networks powered by Microsoft platforms. This background assures you success in deploying, managing, and maintaining network solutions that incorporate the SBS Server suite of servers and productivity software.
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT support experts and certified Cisco network specialists can provide a range of network consulting services including project management, SOX compliance, office relocations, enterprise security, network design, local or phone-based emergency support, and troubleshooting for co-location hosting facilities. A Progent network consultant can help you design a multi-site network that makes efficient use of co-location services and Internet data centers. Progent’s Microsoft Certified engineers can help major enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture offers lower TCO of servers and faster ROI, more leveraged use of physical computers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for line-of-business legacy software running on outdated operating systems, and inexpensive quarantine of program development or evaluation systems from on-line systems.
Progent's certified security staff can show you how to safeguard your Mac network through expert services such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, implementing safe remote and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the particular objectives of your corporate information system.
Progent’s Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or onsite contact with experts in system planning and integration, application development, database administration, and network security.
Progent can assist your business to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM by providing expertise with associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's Microsoft-certified consultants have more than 10 years of experience delivering messaging solutions for customers ranging from small offices to large enterprises. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can assist you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to configure Outlook Web App for popular web browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better technical solutions for your IT system.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and on-premises consulting, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a seamless information management solution.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing SCOM solutions and offer organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's servers in a solution that gives the maximum degree of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting options are based on proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's Power BI consultants can assist your business to design, deploy, maintain, enhance or debug your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI reports and dashboards. Progent can assist you build and administer a local, cloud based, or hybrid architecture to run Power BI.
Progent believes that a carefully architected and executed network can be a vital piece for enabling a company's success, and Progent applies this belief in our corporate system environment. We have created a fault-tolerant virtual office network that enables Progent's staff engineers and certified contractors to offer rapid and efficient support, collaborate closely on sophisticated jobs, and experience career and personal maturity from acting as a member of an exciting company ethos of self motivation and independence.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi devices installed on multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi professionals who can assist you to assess the benefits of UniFi products for your business and assist you to plan, install, administer, and maintain your UniFi solution.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience assisting small businesses to minimize system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent maintenance. Progent’s business continuity consultants can assist your company to plan and validate an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, deploy, and manage resilient technologies such as non-stop Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Progent’s Technical Response Center (TRC) provides low-cost national after-hours online troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide 24x7 telephone help and remote secure network connection to isolate and repair technical problems rapidly and affordably.
Progent provides national remote help and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems include a combination of UNIX and Microsoft Windows products. Remote network consulting provides maximum return for your IT budget by protecting client productivity and limiting the time charged for computer analysis and repair. Advanced remote support technology and skilled technicians and consultants combine to enable Progent to handle most IT problems without wasting time and expense by going to your site. In the vast majority of situations your IT issues can be dealt with by telephone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to assist with the toughest network problems.
Progent can provide the temporary services of a veteran Chief Information Officer who can offer strategic direction to assist your company select and support IT technology to match your current needs and that can serve as a firm basis for your growth. Progent's temporary Chief Information Officer consulting services offer economic leverage to companies trying to optimize the impact of their network investment but who are without the budget or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide range and application software, Progent is in a unique position to offer objective recommendations along with expert technical help for building and maintaining information solutions that fit the special needs of your business.
Besides providing access to Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, administration help, migration support, and one-on-one or group webinar training tailored to meet your particular needs. Progent's experts also can help you integrate and maintain a protected, reliable network infrastructure to run your ERP, MRP and accounting applications.
Progent's seasoned ransomware recovery experts can help your business to restore a network victimized by a ransomware cryptoworm like Ryuk, Dharma, Hermes, or MongoLock.
Before Progent’s MOM-based solution, system problems were handled reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now ward off network troubles before they becomes serious enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small business networks enterprise-class service continuity, security and performance.
Progent's certified security consultants can show you how to protect your Apple Mac network through professional services such as performing security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile connectivity, deploying monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy adapted for the particular goals of your business network.
SQL Server 2008 offers powerful, standardized tools to IT experts as well as to network users, reducing the complexity of designing, integrating, administering, and using enterprise information and analytical programs on platforms ranging from handheld devices to corporate information systems. The sophistication and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
In addition to offering access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group online training classes tailored to meet your particular requirements. Progent's experts also can help you build and maintain a protected, robust server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent has extensive experience providing a full-spectrum of remote network consulting and urgent repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote IT consulting and has delivered network solutions to organizations in all 50 states. Online support saves travel costs and resolves problems faster than on-premises service calls.
Progent's Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable remote support services to assist you to maintain your current Microsoft Word solution or help you to upgrade to a newer version of Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between different versions of Office Word, integrating Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, smart phone synchronization, and online training customized for individuals or groups.
Progent's Office Word and Office 365 Word experts offer a wide range of economical online consulting services to help your organization to manage your current Microsoft Office Word solution or assist you to move to a current release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Office Word, interfacing Word with other Office apps like Office Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and online training tailored for individuals or groups.
Progent's Cisco-certified wireless consultants can assist businesses of all sizes to design, implement, manage and troubleshoot Cisco Aironet Wi-Fi AP environments to provide the throughput, coverage, density, scale, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers affordable remote and on-premises support for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business plan and maintain deployments of indoor and outdoor Aironet APs.
Progent can provide affordable online assistance to assist you to design, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a highly available, protected and efficient infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that optimizes the strategic value of your IT system.
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10 clients; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, application development, and troubleshooting services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive information management system.
Nexus switches are engineered to provide the speed, scale, uptime, virtualization support, capacity, data protection and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support expertise to help your business to design an efficient switch topology, set up test systems to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security vulnerability evaluations, configure proactive monitoring and alert systems, consolidate resources by means of virtualization technologies, analyze and repair switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced high-availability (HA) features available for Cisco's Nexus products. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Progent’s IT outsourcing services offer economical computer support for small businesses. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can contain expenses and eliminate uncertainties, permitting network service budgets to grow in a more moderate and manageable manner than is feasible by building up a large, all-purpose in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
If your organization does not require urgent remote support but expects to require technical services with your network in the near future, you can save time and money and guarantee that the appropriate expertise will be ready when you want it by contacting a Progent sales agent and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Progent provides several basic types of Call Center services including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and online repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a respected image as a solid contributor to company performance. Progent's target is to fix rather than simply record problems.