Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises configuration and troubleshooting services to assist your organization to design, configure, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.
Progent's certified security staff can help you protect your Mac network through expert services including performing security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating secure off-site and mobile access, installing automated software for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular goals of your corporate network.
Progent's Intune consultants can help you to assess the business value of adopting Microsoft Intune for administering your portable devices including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to configure security and compliance policies, plan and deploy pilot systems to confirm the benefits of Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
Progent's certified ISA Server consultants have extensive experience creating corporate security designs for IT networks with multiple locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small company design and deploy a configuration of ISA Server 2004 that meets your information protection requirements without restricting your productivity.
Progent's Cisco Jabber consultants offer online or on-premises expertise to help organizations of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth expertise for all the technologies that go into creating a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration solution.
If your company is producing UNIX or Linux applications on a network that includes Windows-based servers, PCs, and office applications, Progent offers full-service IT outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and in-person support when your business needs it, Progent offers an affordable solution for managing an information system that features excellent reliability, security, and efficiency. Progent's developer support services feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site service and repair, network monitoring, and Help Desk Call Center services.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, and web caching solution for protecting the Internet-facing applications of any sized business against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 engineers can show you how to plan, rationalize, pilot, implement, customize and manage the any edition of ISA Server on your information system.
Microsoft Forefront TMG 2010 builds on the proven security technologies of ISA Server and provides a centrally managed web gateway that delivers a one-server solution for a variety of security functions including an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist your organization to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's colocation center IT services are designed for companies with hardware housed at IDCs or data center colocation hosting sites and in need of on-demand on-premises help at the colo site as well as remote support from Microsoft and Cisco Premier experts. Progent provides a full range of data center and IDC and colo consulting services including system topology analysis, Windows and Linux server installation and support, troubleshooting for server and communications networking, development and deployment of high availability configurations, defining and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, streamline network administration, assist with creating applications, and build and validate a DR/BC plan.
Progent's consultants offer experience in a variety of technologies relevant to mobile networking such as network architecture, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your company work and money by using their wireless experience to show you how to choose and integrate wireless access technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile handhelds work better.
If you are an information technology engineer with technical support experience, joining Progent and assisting Progent's clients will enhance your skills via collaboration with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering network expertise and technical help to small and midsize companies will give you the chance to work in depth with decision makers and add significantly to the growth of exciting companies. In addition, Our virtual office network offers state-of-the-art tools for remote support and wireless connectivity to allow you to deliver speedy solutions when you troubleshoot mission-critical problems.
Progent's ProSight family of managed services are geared to provide businesses who have minimal internal IT administration and support staffs with low-cost help from world-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include flat-rate IT maintenance costs, smart automation of routine administrative processes, ongoing adoption of the latest information technology, graceful transition from older technology to modern solutions, close alignment of computer technology with business objectives, guidance from veteran network consultants, and allowing management to concentrate on business instead of ever-changing network technology.
Nexus switches are intended to provide the speed, scale, availability, cloud readiness, density, data protection and ease of management required to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting expertise to help your IT staff to create an efficient network topology, set up pilot environments to confirm your network design, install and configure Nexus switches, define and implement effective policies, perform security and compliance assessments, set up proactive monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the advanced high-availability (HA) features available for Cisco's Nexus family of switches. Progent can also assist your business to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to current Nexus platforms.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to help you to design, deploy, manage and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Progent's Technical Response Center provides national remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers offer phone support and remote direct computer connection to isolate and resolve network problems rapidly and economically. The breadth of IT expertise represented by Progent's staff of country-wide service professionals allows Progent to escalate even the toughest problems to appropriate experts as required.
When conducting consulting projects for enterprise clients, Progent uses a phased methodology driven by specified milestones in order to meet financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All facets are documented to make available a comprehensive description of IT services delivered and to help in ongoing system support.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an active ransomware breach. Call 800-462-8800
Colocation data centers make it possible for businesses to share enterprise-class facilities for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy such as selecting and moving to a colo facility, creating system architecture, specifying required equipment, on-premises and on-line troubleshooting, establishing remote system management, and education your support staff.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of the time thrown away trying to find vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.
Progent is one of the most qualified information technology support firms for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 for common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP.
Progent's Cisco-certified CCIE consultants can help you to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy switches to current models.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the maximum level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting options are based on mature virtualization techniques that enable small companies with mixed- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle challenging problems.
Progent can assist you to create, deploy and manage a backup solution based on MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent can provide monitoring and management to prevent data loss resulting from user miscues, system glitches, malicious insiders, and malware assaults like ransomware.
Progent's remote access and smartphone synchronization experts can help you to plan and configure secure access solutions for remote desktop PCs, laptops, and smartphones so they work seamlessly with your IT network, allowing you to optimize the efficiency of your off-site workforce.
Progent's Microsoft-Premier SQL consultants can provide a range of support services to assist small businesses to design, implement, administer, and troubleshoot MS SQL Server 2008 solutions so that they receive the optimum competitive benefit from this state-of-the-art relational database platform. Also, Progent can provide help with system architecture, company-wide security, and software development to increase the business advantage of your computer network.
Progent is among the most experienced network support firms for designing email systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 under common scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Our compensation model is built on revenue sharing, so similar to being a freelance consultant, your income is entirely driven by your work effort. Some of our support staff focus on quality of life and elect to work at an easy pace, using our self-determined schedule to pursue individual pursuits such as mountain biking, car racing, snow boarding, fishing, vacations, or sharing free time with relatives and acquaintances. Other consultants use the opportunity to earn big dollars through lots of effort and extended hours. Progent completely encourages both sides of the spectrum plus everything in between.
Progent's Citrix experts can help your business to design, deploy, administer, and support a virtual application delivery and management solution based on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and support a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.
Progent's Help Desk outsourcing and co-sourcing services enable companies to cut costs, enhance productivity, and respond immediately to sudden changes in economic circumstances.
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall.
Progent's consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can provide full-service project management to help you plan and carry out an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
With Catalyst switches for small and mid-size companies, Cisco allows organizations to realize all the advantages of bringing intelligent services to their IT infrastructures. Cisco's Catalyst switch technology allows you to enable features to make your IT network sufficiently available to handle time-critical needs, scalable to support growth, safe enough to protect confidential information, and designed for prioritizing and managing traffic flows to optimize system operations. Progent's Cisco certified engineers can show you how to select and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's certified security consultants can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent's certified engineers can assist you to pilot Microsoft Windows 7 to confirm application and driver compatibility and to check its performance and reliability operating in your environment. Progent can also show you how to assess the likely business advantages of moving to Windows 7. If Windows 7 fits your business, Progent can assist you to plan and carry out a non-disruptive upgrade to Windows 7 from a previous release of Windows.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system features protection, service continuity, easy connectivity for remote and mobile users, efficient management tools, and seamless integration with telecommunications. Progent offers consulting and integration services for Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent can assist small and mid-size companies to set up endpoint security defense systems and deliver response expertise required for remote workers.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class security for all your inbound and outbound email. The powerful structure of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
The Certified Information Systems Auditor accreditation is a recognized qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the fields of IS audit process, information technology administration, network assets and architecture ROI, IT support, protection of data assets, and disaster recovery planning.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your information network, enabling your business to improve the efficiency of your remote workforce.
Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall and VPN software and appliances based on Check Point's technology to provide an affordable and effective security defense for your information network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a single stop for on-going network support, administration, education, and consulting services.
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Progent can assist you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
The Helpdesk support model used by Progent gives small businesses an efficient alternative to dependence on freelance consultants by offering extensive technical knowledge shared by multiple support teams, optional round-the-clock availability of emergency help, escalation capability to top-level experts for solving the most complex problems, service consistency and dependability, quick follow through overseen by veteran service managers, a variety of convenient ways for initiating service jobs, and a high level of process transparency enabled by trouble ticket tracking and available via a web portal.
Progent's IT outsourcing packages offer economical computer consulting for small companies. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce expenses and minimize risks, allowing network support expenses to increase in a more linear and controlled manner than is possible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust system architecture for your critical business software based on Windows.
With Catalyst switches for small and medium-sized businesses, Cisco allows companies to gain all the benefits of adding intelligent services into their IT infrastructures. Cisco's Catalyst switch technology makes it possible to deploy capabilities to make your IT network sufficiently available to accommodate real-time requirements, scalable to support growth, secure enough to protect restricted data, and capable of prioritizing and controlling all traffic to streamline network operations. Progent's Cisco certified consultants can show you how to select and deploy Catalyst switches that make sense for your business. In addition, Progent's CISM and CISA certified security specialists can help you develop a strategic security plan and set up Cisco switches so they help enforce your security strategy. Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.