Additional Topics of Interest

Ekahau Analyzer Wi-Fi Network Troubleshooting Support and Setup
Ekahau Wi-Fi RF Spectrum Analysis Technical Support

Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, deploy, optimize, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for troubleshooting RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.

Citrix XenCenter Consultancy
XenMotion Consultancy

Progent's Citrix-authorized consultants can help you to understand the strategic advantages of XenServer and additional Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.

Support Specialist Cisco Access Point
Cisco Security On-Call Services

Progent's Cisco CCIE network infrastructure consultants can help your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone expertise, and CUCM/CallManager software expertise.

Consultant Ryuk ransomware hot line
Services Egregor ransomware hot line

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800

Professional New Hampshire
South Dakota Computer Consultancy Company

If your business does not need urgent remote support but expects to need technical services with your information system soon, you can save time and expenses and guarantee that the right IT skill will be ready when you want it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email information@progent.com.

Computer Consultants Microsoft Windows 7 Migration
Windows 7 64-bit Upgrade Technicians

Progent's certified consultants can provide offsite and onsite support services to help your company to manage, maintain, and troubleshoot computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote access, smartphone and tablet integration, Wi-Fi network design, and remote system monitoring.

Juniper SRX5800 Firewall IT Services
Network Intrusion Penetration Testing Juniper SRX240 Router

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Tracking Service Costs Computer Consultants
Service Database Consulting

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service documentation transmitted by every consultant to every customer. The practice of documenting and archiving support records results in more efficient service and eliminates a slew of common misfortunes such as when a service client is virtually held captive to a consultant who won't release the keys to the kingdom.

Windows PC Simulation on Mac Online Support
VirtualPC for macOS Consultant Services

For companies that have a combination of Apple Mac and Microsoft Windows computers, there exist two basic solutions for running Microsoft Windows-only software on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a remote Windows-based PC to use Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so that you are able to run Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for running Microsoft Windows software on your Macs and can also assist your organization to evaluate and install third-party products for Windows platform emulation.

Online Support Offsite Workers Infrastructure
Offsite Workforce Infrastructure Remote Troubleshooting

Progent can assist small and medium-size companies to design, deploy and debug the infrastructure needed to support offsite workers.

Remote Workforce Specialist
Teleworker Services Online Support Services

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