Additional Topics of Interest

Extended Call Center Integration Support
Extended Service Desk Integration Support

Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle the most issues.

Microsoft Azure enterprise hybrid cloud solutions Professionals
Urgent Programming Firm Microsoft Azure Storage

Progent's consultants can assist you with any stage of Microsoft Azure integration such as requirements definition, readiness evaluation, system design, pre-production testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewalls and VPN connections so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid cloud ecosystem that transparently combines physical datacenters with Azure resources.

Juniper SA6500 SSL VPN Security Services
Forensics Services Juniper SSL VPN Router

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Top Rated Security Audit Services Solaris
24/7 Sun Solaris Cybersecurity Organization

If your business operates a Sun Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire organization in a wide array of security topics including security management procedures, security architecture and strategies, connection management products and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery preparedness. CISM and ISSAP define the core competencies and international standards of performance that network security professionals are expected to master. These accreditations provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer effective security management and consulting services.

64-bit Migration Consultants
Computer Consultants 64-bit Upgrade

Progent's Microsoft-premier engineers can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit PC desktop computing, plan an efficient migration strategy that minimizes operational interruptions, and deliver economical, expert remote help to aid your organization to configure 64-bit desktop software and application software on your current computers.

Consulting IT asset management
Consult network infrastructure documentation management

Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save as much as half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need when you need it.

Exchange 2013 SharePoint integration Outsourcing
Exchange 2013 eDiscovery Network Consultant

Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Exchange 2010 and delivers important innovations plus a redesigned architecture. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.

24-Hour SQL Server Analysis Services IT Consulting
MCSE Expert Certified Computer Consultant SQL Server 2014 Backup Encryption

SQL Server 2014 incorporates major enhancements in critical areas including speed, availability, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite consulting services that include system design, deployment, management, troubleshooting, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 investment.

Microsoft Windows 2000 Support Outsourcing
Professionals Microsoft Windows 2000

Progent's Microsoft-certified Windows 2000 Server consultants offer network support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows 2000 Server configuration, update, and troubleshooting services include system planning, deployment, documentation, local and off-site technical support, Help Desk outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

24-Hour ISA Server IT Consultants
Expert Microsoft Certified Technical Support Microsoft Firewall

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long experience developing Microsoft ISA Server-based security installations for IT networks with many sites, remote users, and line-of-business web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Integration Services Microsoft Lync Server Instant Messaging
Consultant Services Lync Server 2013 Front End Pool Pairing

Lync 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can help you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your IT staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.

Solaris with Windows Specialist
24x7 Solaris with Windows Consultant

If your company network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to coexist for easy management, seamless information exchange, high availability, superior throughput, and tight protection. Progent's UNIX and Microsoft Windows integration support offerings feature network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.