Progent offers small businesses a pair of low-cost security evaluation scanning packages that include, at a set fee, remotely administered scans of your network security profile which are analyzed by certified information security engineers who interpret the data collected by the scan, present unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent offers two non-overlapping network security inventory packages for external and internal security testing that are priced to fit the budgets of small companies while delivering enterprise-quality evaluations of your network's exposure to assault.
Cisco Nexus series switches are designed to deliver the speed, expandability, uptime, virtualization support, capacity, data protection and ease of management required to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help you to design an efficient network architecture, set up test systems to validate your switching solution, deploy Nexus switches, define and implement appropriate policies, perform security and compliance assessments, configure proactive monitoring, fully utilize network resources by means of virtualization, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and take advantage of the powerful zero-downtime features available for Nexus switches. Progent can also help you to upgrade efficiently from legacy Nexus models or Catalyst switches to up-to-date Nexus switches.
Progent is one of the most qualified information technology support firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange Server 2000 under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to offer a centralized solution for deploying and administering virtualized fabric and services across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, develop processes for building and installing virtual machines and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the potential advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware ESXi support.
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any aspect of information system security. Progent can create efficient security solutions that guard a small office against advanced malware attacks or Progent can plan, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile clients accessing IT resources distributed over a mix of physical datacenters and various clouds.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Juniper Networks-authorized network consultants can assist your company to plan and implement Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade efficiently from discontinued products to the latest versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage networks that include a mix of Juniper's OS platforms.
For smaller businesses, computer security and information assurance and regulatory compliance is too complicated to master but too dangerous to overlook. The world's largest enterprises have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's nowhere to hide. Progent has made it affordable for smaller businesses to carry out critical security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum charge for online help. This means you can have access to a world-class information expert to deliver just the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a complete security strategy.
Progent's wireless site survey and predictive modeling make it easy to design, implement and debug a Wi-Fi network adapted to your facilities, offering you a wireless solution that has the reception, performance, capacity, QoS, data protection, and hand-off capability your company needs. Wireless site survey services from Progent include remote predictive modeling for designing a wireless network and on-premises site survey services for validating, optimizing, and debugging a functioning wireless LAN.
Progent can provide the affordable support of remote Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services provided by Progent's engineers include evaluation of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's Computer Helpdesk Outsourcing Support Services for desktop support are intended specifically for small businesses who require fast access to a Help Desk Call Center with professional phone support and effective escalation options but who must work within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Remote server management cards offer IT administrators full control of a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical help. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, enhancing and fixing SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Progent's Cisco-certified CCIE network engineers can assist your company to maintain your current PIX 500 or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from outdated switches to current devices.
If your company computer system combines Sun Solaris platforms with Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your operating systems to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and tight security. Progent's Sun Solaris and MS Windows coexistence assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical help and troubleshooting, on-site technical support, and Contact Center support.
Progent can provide online and onsite expertise to assist you with any phase of business intelligence reporting from troubleshooting or enhancing reports to designing and implementing an advanced BI solution. Progent's BI consultants can assist you to maintain your current reporting environment, help you to migrate databases and applications from a discontinued reporting product to a modern one, and provide as-needed online mentoring tailored to your specific requirements. Progent’s business reporting professionals can provide expertise in the leading business intelligence reporting and visualization tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located as far as 300km apart from each other. Progent's roster of seasoned IT consultants can assist your business to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR solution to show compliance with industry standards and government requirements.
Exchange Server 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact key facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange 2013.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, optimize, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Progent offers onsite education designed for individuals who want to broaden their understanding of the macOS and OS X platform, Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for Mac application software.
Progent's Microsoft and Cisco premier computer engineers can provide advanced support for a broad range of technologies and can deliver that expertise remotely nationwide or in person in major cities throughout the United States and anywhere in . Progent offers remote help for information systems powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for complex connectivity problems, plus the support of CISSP-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to assist you to design, configure, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from outdated equipment to current versions. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that include a combination of Juniper's OS platforms.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks.
Progent's Wi-Fi site survey services assist you to design, install and debug a Wi-Fi LAN customized for your facilities, providing you a WLAN that has the coverage, performance, density, Quality of Service, data protection, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and onsite survey services for validating, optimizing, and debugging a functioning Wi-Fi network.
Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, scalability, and performance for virtualizing servers and for centralized delivery of Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix technology and help you plan, validate, implement, optimize, and maintain Citrix virtualization platforms.
Progent can provide small businesses with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate sensible technology to enhance business processes so they match better with your business objectives. Your company can create and install a well thought out IT strategy without absorbing the cost of a full-time Chief Information Officer.
Progent's Experts Group provides consulting in key fields including Macintosh integration and applications; Support for Linux-powered, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized program support; Chief Information Officer, business analyst, and project management outsourcing; Special program development and integration; Web site, electronic business, EDI, and customer information portal development and deployment; Database management and performance help; Management intelligence consulting; and Telecommunications systems support.
Progent provides Windows Cluster Server consulting to help your organization implement zero-downtime clustered servers designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t plan non-stop server clustering solutions around Microsoft Windows Clustered Server 2003, Progent’s Premier Windows consultants make sure that your fault-tolerant clustered servers are set up to maximize the business value of your IT system.
Progent's pricing policy is to bill for online service and on-site help by the minute. Consequently, you pay exclusively for received services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. In addition, Progent applies no initialization charge and asks no retainer for services delivered during regular working hours. Many service organizations impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big invoices for quick repairs so you will not be tempted to permit simple problems to stay unaddressed.
Progent’s Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can get by ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent offers nationwide remote help and consulting services for businesses who run UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft technology. Remote network consulting provides optimum return for your information technology dollar by preserving client efficiency and limiting the time charged for computer repair services. Advanced remote access utilities and experienced technicians and consultants allow Progent to handle most network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP premier security professionals to help with the toughest network problems.
Dynamics GP/Great Plains software includes analysis and reporting capabilities that let you monitor all operations, revenues and expenses, and sales trends with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to design reports that allow you to understand your business more thoroughly, converting raw data into valuable business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce solutions that work seamlessly with Dynamics GP.
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2K Servers and can simplify network management, offer tech support and repair, and enhance security. Progent can also help you design, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows Server 2003. Progent is experienced in designing test programs to eliminate the obstacles involved with migrating to Windows Server 2003 by identifying possible hardware and application compatibility problems.
Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying Microsoft SharePoint 2007, advise you on the most sensible edition of Microsoft SharePoint Server for your application, offer setup and integration expertise, assist you to set up MS SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint Server 2007, design a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Help Desk support.
Progent can assist you to design and implement a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to centralize identity and access services across onsite and Azure assets.
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization implement non-stop clustered servers designed to provide 100% uptime. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you create high availability server clustering solutions powered by Microsoft Windows Clustered Server 2003, Progent’s Premier Windows consultants make sure that your high availability clustered servers are configured to optimize the strategic value of your IT system.
Nagios and MRTG are powerful, free monitoring utilities that run with the Linux OS and can be used to analyze UNIX environments, Windows systems, or mixed-OS systems in which Linux and Windows coexist. The Nagios monitor lets system support engineers to track system services such as SMTP, HTTP, SSH, and NNTP. MRTG allows you to graph the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's network integration experts can show you how to utilize both these programs to streamline and troubleshoot your system.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who maintain minimal in-house network administration and support staffs with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT management costs, automation of common management processes, continual adoption of the latest information technology, smooth transition from legacy technology to up-to-date solutions, close fit between information technology with business goals, guidance from seasoned IT experts, and freeing up management to focus on business issues rather than ever-changing network technology.
Progent offers the support of certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and security consultants to help you to evaluate the likely advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, plan and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Microsoft-certified engineers can provide in-depth expertise in implementing, managing and debugging any edition of Microsoft Project Server and can deliver a wide range of cost-effective online consulting services following industry best practices to help businesses of any size to get all the benefits of this leading platform. Support services available from Progent include system design, software configuration and migration, setting up safe collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training classes.
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, applying, and tracking updates to your servers, endpoint devices printers and scanners, network appliances such as routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
Progent's Microsoft-certified consultants can help you to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management solution or assist you to enhance your existing SCCM 2012 environment to support your evolving business requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced network support packages, mid-size organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small and midsize business networks world-class availability, protection and performance.
Microsoft Windows Server Update Services allows network administrators to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can fully and easily manage the installation of updates that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.