Progent offers technical services for mid-size companies with 100 to 250 network users. The mid-size company or office has typically been an overlooked segment of the market for network consulting expertise. The cost structures and support access models of large outside support organizations make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to maintain an IT network whose advanced technology and sophistication are frequently comparable to the information systems of far bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual office infrastructure and proactive network monitoring, significantly lowers the IT support expenses of a small-medium business while offering the small organization with enterprise-level support from professional, IT consultants with background in a wide range of small business technologies. If your mid-sized organization or small business is looking for levels of network support appropriate by a mid-size office without paying enterprise prices, you need Progent.
Progent's Microsoft-certified consultants can provide advanced support in implementing, using and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective online support services based on proven best practices to assist businesses of any size to get all the benefits of this powerful project management solution. Support services offered by Progent include system design, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training.
Progent can help companies of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and make sure that you avoid the typical errors small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Android smartphones and tablets.
Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a DR/BC plan.
Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional background, at the front lines of network support, executing a broad variety of IT projects for a large array of clients. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide best practices training that Progent teaches its consulting team. This ensures that you get not just expert IT capability, but also a support engineer with field-tested methods for applying computer knowledge to solve real-world IT problems quickly.
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and network users, reducing the complexity of creating, deploying, managing, and using enterprise information and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in planning and deploying data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft Office and Microsoft 365 experts can help businesses of any size to incorporate Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick return on investment and enables better business results. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with different versions of Office desktop and offers live online instruction to individuals or teams.
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting messaging solutions for companies in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers security, high uptime, easy connectivity for off-site and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Exchange 2K Server. Progent can also assist small or medium businesses to migrate to MS Exchange 2016 Server or Microsoft Exchange 2013.
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to assist you to remediate critical issues detected by Microsoft SCOM 2012.
Progent’s Microsoft experts offer small and mid-size businesses enterprise-class consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for change and configuration automation. Configuration Manager is Microsoft's new name for the change management solution previously known as Systems Management Server. System Center Configuration Manager provides a variety of enhancements to Systems Management Server 2003 including full automation, integrated Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 effectively for automated OS and application software deployment, security patch control, application tracking, and licensing reconciliation. Progent's engineers can also assist you to move smoothly from Systems Management Server to System Center Configuration Manager 2007.
ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you plan, rationalize, pilot, implement, configure and support the Standard or Enterprise version of ISA Server on your network.
Progent's UNIX family support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single source to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These enhancements favorably impact key facets of IT such as manageability, high availability (HA), security, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online support and management for Exchange Server 2013.
Progent's certified Windows 2003 Server consultants can provide computer help and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support services include network design, deployment, project management, on-premises and off-site technical support and repair, Call Center outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent offers affordable remote and onsite support to assist businesses to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other personal devices.
Urgent CRISC Risk and Information Systems Control Services CRISC Protect
Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Progent offers consulting for security evaluation packages including Microsoft Baseline Security Analyzer for running a set of programmed system auditing scans to identify potential security gaps. Progent has extensive knowledge of network analysis tools and can show you how to understand testing reports and respond appropriately. Progent can help you design protection into your business operations, configure scanning applications, define and deploy a secure system architecture, and suggest policies to optimize the safety of your network. Progent's security professionals are available to show you how to configure a firewall, implement safe remote access to email and business applications, and integrate virtual private network. Progent's qualified security engineers can test the security of web-based applications and can run comprehensive information security assessments of enterprise-wide security to determine your company's compliance with recognized industry security standards including FISMA, NIST, and ISO 17799.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to more recent firewall technology. Progent can also help you create and implement a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single resource for on-going network help, maintenance, training, and security consulting.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to design, integrate, operate and troubleshoot a backup and disaster recovery solution based on Barracuda Backup.
Network monitoring typically consists of tracking a network’s resource usage in order to uncover throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that work under Linux and can be deployed to monitor multi-OS networks where UNIX and Windows coexist. Progent's network support consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals provide small businesses and programmers help with managing and supporting UNIX and Linux networks that coexist with Windows-based technology.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT professionals as well as to network users, reducing the difficulty of creating, integrating, administering, and using company data and database applications in environments ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in planning and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent can help your business in all facets of your upgrade to Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Remote continuous network monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced so far that companies of any size can get a level of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as economical services created to help you to detect and resolve a an array of network issues before they get big enough to disrupt productivity.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent is a certified Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, plus Teams Chats.
Progent's Cisco CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security strategy, streamline IT management, help with application development, and build and test a disaster recovery/business continuity plan.
Progent offers online and on premises consulting to assist your organization with any aspect of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying a comprehensive BI environment. Progent's management reporting consultants can help you to maintain your existing reporting system, assist you to migrate reports and databases from a legacy reporting product to a current one, and provide custom remote training to meet your specific requirements. Progent’s business reporting and analytics consultants can provide experience in all popular business intelligence reporting tools including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Progent can show you how to design, configure, manage, and troubleshoot a viable Wi-Fi LAN architecture, recommend sensible components, and integrate access points, bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to build a thorough 802.11x system security strategy that is well aligned with the security strategy for your overall business network.
Progent offers nationwide online technical support and consulting services for businesses who operate networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum leverage for your information technology budget by preserving user efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In most of situations your network issues can be dealt with by telephone or via a combination of telephone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult network issues.
Progent's Cisco CCIE network consultants can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security solutions for IT networks with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
Progent's certified engineers can help your company to evaluate Microsoft Windows 7 to verify application compatibility and to determine its performance and reliability running in your environment. Progent's consultants can also show you how to assess the potential business benefits of adopting Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist you to plan and implement a smooth deployment of Windows 7 from a your current version of Microsoft Windows.
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop support are intended especially for small businesses who require fast access to a Help Desk Call Center with expert telephone support and full escalation capability but who have to work within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Support, Secure Remote Access Provisioning, System Evaluation, Problem Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
information Systems Audit Juniper SA Series SSL VPN
System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist your organization with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
Nagios and MRTG are useful, license-free monitoring tools that operate with Linux and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or mixed-OS networks in which Linux and Microsoft Windows coexist. The Nagios monitor allows network support engineers to track network services such as POP3, HTTP, FTP, and PING. MRTG lets you graph the bandwidth in and out of SNMP network appliances such as servers, routers, and switches. Progent's system monitoring consultants can show you how to use both these programs to tune and repair your system.
Progent delivered a wireless networking solution that enabled a school to improve efficiency and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites as far as 2.5 miles apart and can reach even greater distances. This wireless solution offered improved performance and dependability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided protection against local interference.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller technology.
Progent can assist your organization in any phase of your upgrade to Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365 and configuring Outlook.