The QTS Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation facility or if your business is planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent offers a range of affordable services that include colocation migration, equipment deployment and upgrades, infrastructure optimization, comprehensive project management, virtual server configuration, offsite network monitoring, streamlined network management, software programming, disaster recovery planning, data security evaluation, and the use of Progent's Test Lab.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, enhancing and repairing SCOM solutions and offer companies of any size expert online or onsite consulting support for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Progent offers remote and onsite consulting to assist your organization with any phase of BI reporting from debugging or enhancing reports to designing and implementing a comprehensive BI environment. Progent's BI experts can help your company to maintain your current BI system, assist you to migrate reports from a discontinued reporting platform to a modern solution, and provide custom online training to meet your individual requirements. Progent's management reporting consultants offer experience in the leading business analytics reporting and visualization platforms such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Builder.
ProSight Data Protection Services ECHO offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data.
Before Progent's MOM-based solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now anticipate network troubles before they grow to be critical enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before clients are aware that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, safety and productivity.
Progent's disaster recovery planning and business continuity consultants can help you create a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to define a complete disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, non-stop system architecture that takes into account reliability issues covering a broad array of infrastructure technologies and processes.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.
Progent's Mac experts can promote the creative aspect of Mac environments by providing consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Microsoft SQL Server 2016 offers significant improvements in speed, capacity, security, uptime, BOYD integration, and integrated analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless management of local and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can help your business to plan and implement an efficient transition from a UNIX-based information system to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and reduce business discontinuity by developing an efficient transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current infrastructure, transition planning and validation, MS Exchange migration support, data and application software porting, and processor and mass storage migration and consolidation.
With Cisco Catalyst switches for small and mid-size companies, Cisco enables companies to realize all the benefits of adding intelligence into their networks. Cisco's Catalyst switch product line allows you to enable features that make your IT network sufficiently available to handle real-time needs, scalable to support future growth, safe enough to protect confidential information, and designed for prioritizing and controlling traffic flows to optimize network operations. Progent's CCIE certified engineers can show you how to select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISM and CISSP certified security specialists can show you how to develop a comprehensive security plan and set up Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered integration, customization, education, and debugging since the platform's debut. Progent offers high-level support for upgrading legacy Dynamics GP ERP systems. Progent can help you to plan, pilot, and carry out an efficient migration from a an outdated release of GP to the current release of Microsoft Dynamics GP.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Cisco Unified Communications Manager (CUCM), originally branded CallManager, acts as the core of Cisco's communications and collaboration portfolio. CUCM and Unified CM Express provide a borderless IP-PBX by integrating closely with apps that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly online and on-premises support to assist organizations of any size to create and administer CUCM ecosystems by providing Unified Communications Manager integration and troubleshooting services that deliver maximum productivity. Progent can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, capacity planning, and integration with Exchange Server.
If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual distraction of maintaining your business network. By using automated network monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an economical alternative for supporting an IT system that provides excellent reliability, security, and efficiency. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring, and Contact Center outsourcing.
Server proliferation wreaks havoc on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of hardware and faster return on investment, more efficient utilization of servers, simplified operations, increased system availability, and easier manageability. Common usage scenarios for virtual servers are hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Progent's Microsoft-certified professionals average more than 10 years of experience providing messaging solutions for companies ranging from small offices to global enterprises. Progent offers affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate off-site and wireless email access. Progent's Exchange consulting services can help you in designing and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent offers integration help for Windows 10 and Windows 11 desktops using Outlook and can help you integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include system design, installation, project management, in-person and off-site technical support and repair, Help Desk outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or local service firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation sent by every staff member to every customer. The discipline of detailing and archiving support records allows more effective support and eliminates a variety of common misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release vital service information.
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of economical online support services to assist your organization to manage your legacy Microsoft Office Word environment or assist you to move to a current version of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, integrating Office Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet integration, and online training classes customized for your special requirements.
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of network consultants based in the Tampa area, and Progent can also provide remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness consultants. Progent can also assist your business to plan and implement a migration to the Flexential data center with services like designing solution configuration, specifying hardware, system setup and validation, troubleshooting, streamling online network management, and training your network staff.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification as a result of thorough testing and extensive work with network security architecture. ISSAP security experts possess in-depth understanding of access control systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint provides a central spot for your employees or clients to access, manage, distribute and interact with useful data, files, and software and to interact with other people. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they've created in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint environment or upgrade to the current release of SharePoint.
Progent's Ekahau-certified Wi-Fi experts can assist your business to plan, deploy, enhance, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.
Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to implement your migration to Microsoft Exchange Server 2010, produce thorough documentation of your new email system, train your IT team and users to get them ramped up rapidly on Exchange 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to assist your company to manage and repair your current Lync 2010 deployment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to design and carry out an efficient Skype for Business migration.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system management, offer technical support and troubleshooting, and strengthen security. Progent can also show you how to design, justify, and execute a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up pilot programs to reduce the obstacles involved with migrating to Windows Server 2003 by uncovering possible hardware and application compatibility problems.
Progent can provide quick access to the skills of veteran Wi-Fi consultants who can help organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi wireless APs for your required coverage and performance.
Progent's IT outsourcing services offer budget-friendly network support for mid-size corporations. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or developing an on-line business solution, outsourcing your IT engineering services can smooth out costs and eliminate risks, permitting IT service expenses to increase in a more linear and manageable manner than is possible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust network architecture for your vital Windows-powered business software including Windows 2008, Exchange Server 2007, and SQL Server.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent can provide remote access to NetDocuments consultants who can help your law firm to design, deploy, administer, tune, or debug a document management system solution powered by NetDocuments.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone help and remote secure network access to isolate and repair network problems rapidly and affordably. The breadth of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For critical issues, the Technical Response Center tries to answer your request for support in less than one hour.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server calls for a network expert with real-world background and broad knowledge in designing and implementing effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing IT environments based on the SBS suite of servers and applications.
Progent can assist your IT team to design and administer hybrid environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that utilize local resources as well as one or more cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects quickly and affordably.
Progent offers the temporary assistance of a veteran Chief Information Officer who can offer strategic direction to help you select and support IT technology to meet your current situation and that can serve as a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide financial leverage to companies who want to maximize the benefits from their network expenditures but who are unable or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to offer objective advice as well as advanced technical help for developing IT solutions that fit the particular needs of your organization.
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for supporting branch offices that need network help with the flexibility common to with small organizations but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your corporation has a remote office situated anywhere in California or any area covered by Progent's engineers, Progent can offer a wide array of on-premises and off-site network consulting services and system design expertise.
Progent's Cisco-certified wireless networking consultants can assist businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, range, density, scale, security compliance and manageability required for seamless connectivity between wireless and wired networks. Progent can provide efficient remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and manage deployments of indoor and outdoor Aironet APs.
Microsoft CRM helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service components allow employees to share data to help promote selling success and offer steady, effective customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer support databases.
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology from SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent's Intune consultants can help your company to understand the business value of utilizing Microsoft Intune for administering your mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your enterprise, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, and cloud resources.
Progent's IT outsourcing services provide budget-friendly computer support for small companies. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network technical services can contain costs and minimize uncertainties, allowing IT service expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and robust system architecture for your vital business software based on Windows.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your current SQL Server environment to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support ranging from on-demand architecture assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can implement efficient security systems that protect a small business from modern threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support local, online, and mobile users accessing network resources distributed over multiple physical sites and public and private clouds.