Additional Topics of Interest

Fortinet 900 Series Firewalls Engineer
Fortinet 400 Series Firewalls Computer Engineer

Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help you to integrate your Fortinet firewalls to safeguard your IT resources at the enterprise edge, within the data center, at branch locations, and at the cloud edge.

Configuration DoubleTake Carbonite Software Availability
Professionals Double-Take Availability

DoubleTake/Carbonite Software offers a selection of tools designed to provide small and midsize businesses a range of affordable alternatives for replicating and restoring vital applications including Microsoft Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small company IT systems to achieve an advanced level of fault tolerance and business continuity capability at an affordable cost.

ISA 2006 Firewall Technology Professional
Emergency ISA Server 2006 Remote Support Services

ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can show you how to design, cost-justify, test, implement, configure and manage the Standard or Enterprise version of ISA Server 2006 on your network.

Top Rated Information Assurance Engineer
Services Security Incident Response

GIAC was established in 1999 to validate the knowledge of network security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer support for any of the network security services addressed under GIAC certification such as auditing infrastructure vulnerability, event management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.

ProSight IP address management Professional
Engineers SSL certificate management

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.

After Hours Microsoft Expert Tracking Service Costs Remote Support Services
Tracking Service Costs Online Help

Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or local service organizations who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation sent by each staff member to each client. The discipline of documenting and archiving service records results in more efficient service and avoids a slew of typical misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

Unified CM PSTN gateway Troubleshooting
Business Edition 6000 Online Help

Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, operates as the core of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer efficient and affordable remote and onsite expertise to assist organizations of all sizes to build and administer Unified CM environments by providing Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent can help with any facet of CUCM setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.

OS X Engineer
Consult OS X Technical Support

Progent provides nationwide remote phone support and consulting services for companies that run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts offer macOS and OS X users a variety of services including desktop support, migration to the current version of macOS from earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote network consulting offers optimum return for your IT budget by protecting user efficiency and limiting the hours billed for network repair services. Advanced online support tools and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and money by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA premier security professionals to assist you with the most challenging system problems.

Computer Network Service Company Microsoft
Technical Support Organizations Microsoft Office 2003

Progent's IT outsourcing packages provide economical computer consulting for small organizations. Whether it includes planning network architecture, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support expenses to increase in a more moderate and controlled manner than is possible by building up a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust network foundation for your critical applications powered by Windows.

Dynamics GP Refreshable Excel Reports Coder
Dynamics GP Report Writer Consultant Services

Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all business processes, revenues and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that let you understand your business more completely, converting raw data into useful management information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver custom business software development and eCommerce applications that work transparently with Microsoft Dynamics GP/Great Plains.

Nexus Switch Latency Support and Setup
Specialists Nexus 3000 Switch

Cisco Nexus series switches are intended to provide the speed, expandability, dependability, virtualization support, capacity, security and manageability required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite support expertise to assist you to design an optimal switch architecture, set up pilot systems to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities available for Cisco's Nexus products. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.

SMS 2003 Upgrade IT Consultants
SMS 2003 Upgrade Remote Support

Progent's Microsoft certified experts offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important software quickly and automatically to appropriate workers, lower product expense and stay compliant by understanding patterns of usage, improve Windows security by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by fully exploiting the management functions built into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and appliance inventory.