System Security and Virus and Spam Protection
For Small and Midsize Company Information Networks:
Juniper Networks SA Family SSL VPN Appliances Support Services
Additional Topics of Interest
Small Business Private Clouds Specialist
Private Cloud Integration Specialists
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud hosting service to avoid large capital costs for the purchase, upkeep, and management of computer hardware and data center facilities while achieving the highest levels of system reliability and security.
Network Engineer Automated Server Management
Integration Automated Desktop Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of critical assets.
Linux Network Monitoring Computer Consulting
Linux Network Monitoring, Nagios and MRTG Specialists
Nagios and MRTG are powerful, free monitoring utilities that operate with Linux and can be used to monitor UNIX/Linux environments, Microsoft Windows networks, or multi-platform networks where the Linux OS and Windows coexist. The Nagios monitor lets system managers to monitor network services including POP3, HTTP, FTP, and PING. MRTG lets you track the traffic through SNMP network devices such as servers, routers, and switches. Progent's network monitoring experts can assist you to use both these tools to tune and troubleshoot your network.
Small Business Software Consulting Firm
After Hours Small Business Consulting Firm
For over 20 years, Progent's consultants have provided budget-friendly IT planning, configuration, debugging, cybersecurity, and development for information networks of all sizes.
Microsoft Azure hybrid cloud integration Consultant Services
Professionals Enterprise hybrid cloud solutions
Progent can help your IT team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine physical IT assets along with one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.
Virtual Server Consultancy
24 Hour Server Virtualization Remote Support Services
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower TCO of servers and quicker ROI, more efficient use of servers, streamlined operations, enhanced system uptime, and easier manageability. Common usage scenarios for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive quarantine of software development or pilot testing systems from on-line systems.
Microsoft Exchange Server 2016 Technical Support Services
Exchange 2016 Disaster Recovery Troubleshooting
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
5520 wireless controller Consultant
Wave 2 wireless controller Online Troubleshooting
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying threats and filtering network traffic according to user class and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
At Home Employees Infrastructure IT Services
At Home Employees Network Infrastructure Troubleshooting
Progent can help small and medium-size businesses to plan, implement and troubleshoot the network infrastructure needed to support offsite workers.
VPN On-site Support
IT Consultant Cisco RADIUS Security
Cisco's security and remote connection technology for small companies provide a comprehensive range of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit most closely with your business goals.
An index of content::
Services Mac Phone-based
Mac Remote Professional
Progent offers nationwide remote phone support and consulting services for companies that run Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants offer macOS and OS X clients a range of IT services such as desktop assistance, migration to the latest version of macOS from legacy versions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote technical support provides optimum leverage for your IT dollar by preserving client efficiency and limiting the time charged for network analysis and repair. Advanced online access technology and experienced technicians and engineers allow Progent to solve most network issues without squandering time and money by traveling to your site. In most of cases your network issues can be dealt with by telephone or via a mix of telephone support and online network analysis. Progent can make available Cisco CCIE network engineers and CISM and CISSP certified security specialists to help with the toughest network issues.
Cisco Firepower Management Professional
Cisco Firepower Management Online Troubleshooting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, manage and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.
Altaro Microsoft 365 Total Mailbox Backup Technical Support Services
Hornetsecurity Altaro M365 Mailbox Backup Online Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
On-site Support Microsoft Exchange
24-Hour Microsoft Certified Partner Exchange Server 2003 Upgrade Onsite Technical Support
Progent's Microsoft Premier engineers can provide world-class support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange rollouts or updates and can provide local technicians to help enterprises with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Lync Server 2013 Front End Server Engineer
Lync Server 2013 Front End Pool Consult
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer remote and onsite support to help you to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Remote Workforce VoIP Remote Troubleshooting
Work from Home IP Voice Online Support
Progent can assist small and mid-size organizations to deploy VoIP technology to give their telecommuters the advantage of virtual access to the company phone system.
SentinelOne Virus Rollback Engineers
SentinelOne Ransomware Rollback Specialist
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
Live Communications Server Remote Technical Support
Microsoft LCS Server Instant Messaging Technology Consulting Services
Microsoft Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class solution offering advanced protection, seamless integration with other Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, increased individual productivity, and better IP security with this simple-to-administer, fault-tolerant solution. Successful implementations of Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of Office Communications Server throughout your whole organization.
Alaska Small Business Outsourcing
Technology Support New York
Progent's Technical Response Center (TRC) offers national extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and online direct computer connection to troubleshoot and repair technical problems quickly and affordably. The scope of IT expertise available from Progent's staff of nationwide service engineers makes it possible to escalate even the toughest problems to qualified experts as needed. For critical issues, the Technical Response Center tries to answer your call for support in less than one hour.
Windows Server 2016 VM Load Balancing IT Services
Windows Server 2016 upgrade Configuration
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Hornetsecurity Altaro VM Backup Disaster Recovery Specialist
Altaro VM Backup Troubleshooting Online Troubleshooting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to plan, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Remote Stealth Penetration Testing Network Security Auditing
Top Cybersecurity Penetration Testing Cybersecurity Consultancies
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's internal network support staff. Unannounced penetration testing shows whether current security defense systems such as intrusion incident alerts and event log analysis are correctly set up and actively observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Microsoft Small Business Server 2008 Outsourcing
24x7 Small Business Server Premium Add-on Specialists
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in planning and building effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS suite of servers and applications.
Computer Consultants Virtual Service Desk
Shared Helpdesk Outsourcing
Progent's Microsoft authorized Consultants provide three service programs to help medium-size and large businesses develop a cost-effective and successful in-house Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Support Services help businesses analyze the various top level Help Desk application programs available and determine which packages may be excessively expensive, miss key capabilities, or align badly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk staff for occasional tasks or to fill in for absent or indisposed workers.
24-Hour Meraki Outdoor Wi-Fi AP Troubleshooting
Meraki Wireless Access Point Network Engineer
Progent's Meraki wireless AP consultants offer online and on-premises support services to help businesses of any size to plan, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or device.
Managed Detection and Response Network Consulting
Upgrade to MDR Integration Support
Progent has identified five critical cybersecurity practices for organizations with a limited IT budget.
24/7 CRISC Risk and Information Systems Control Professionals
CRISC Certified Risk and Information Systems Control Consultancy
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.
Wireless LAN Site Survey Support Services
Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing
Progent's wireless site survey services make it easy to design, deploy and troubleshoot a Wi-Fi network customized for your environment, offering you a WLAN that delivers the reception, speed, capacity, Quality of Service, security, and hand-off ability your company requires. Wireless survey services from Progent include online predictive analysis for designing a wireless network and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi network.
Google Cloud Linux Professionals
Professional Google Cloud AI Building Blocks
Progent offers cost-effective online and on-premises support to help companies to move all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.
On-site Support ASA with Firepower
ASA with Firepower Network Engineer
The current ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, tune, administer and troubleshoot firewall solutions built around ASA firewalls with Firepower Services.
Engineer GIAC Security Audit
24/7 Consultancy GIAC Security and Compliance Test
Global Information Assurance Certification was established in 1999 to validate the knowledge of computer security experts. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services addressed under GIAC certification such as auditing infrastructure security mechanisms, event management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
IT Consulting SharePoint
MCSE Expert Certified SharePoint Server 2003 Online Support
Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint provides a central location for your employees or clients to access, organize, share and interact with relevant information, files, and software and to interact with one another. SharePoint enables quicker and better decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint environment or migrate to the latest version of SharePoint.
Ubiquiti switch Engineers
Ubiquiti UniFi switch Consulting
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, VoIP phones, and cameras. Progent can provide the skills of seasoned wireless consultants who can assist your organization to determine the benefits of Ubiquiti's UniFi products for your business and assist you to plan, deploy, manage, and maintain your UniFi solution.
Technology Professional CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Manager Consult
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management solution following best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
IT Support Outsourcing Engineer
IT Outsourcing Services Consult
Progent is organized deliver comprehensive remote support for all technical areas associated with small company information networks and allows you to outsource a variety of strategic, as-needed support services including a part-time CIO to offer advanced IT design and budgeting capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical projects such as office moves orOS upgrades, Cisco-certified experts for designing fast and robust network infrastructure, certified security engineers to ensure data protection and compliance, disaster recovery experts to design and document business continuity strategies, and software developers to create, customize, or troubleshoot mission-critical application programs.
Infor SyteLine CloudSuite Planning and Scheduling Consultants
Remote Infor SyteLine CloudSuite Excel Integration Consulting Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing and service organizations to manage complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and adhere to customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that can range from as-needed guidance to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
MRP Development Group
Microsoft Dynamics NAV Integration
In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide software development, troubleshooting, management help, upgrade assistance, and 1-on-1 or group webinar training classes customized to meet your particular needs. Progent's experts also can help you build and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
Cisco Engineering Full-Time Job
Home Based Jobs Cisco CCNP
Progent is looking for a range of full-time workers such as motivated MCSEs; network experts with Cisco CCNP or CCIE certification; and specialists in fault-tolerant network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery planning, data preservation, and virtual servers. Progent is also looking for workstation support technicians, remote service professionals, and CISSP or CISA certified security professionals. We are also looking for experienced managers able to perform effectively in Progent's high-growth, virtual office model. Progent contracts freelance consultants who have in-depth knowledge and hands-on experience in crucial IT areas beyond our main service concentration. Our Experts Group includes contractors who offer consulting and programming support for mission-critical applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of popular platforms such as Linux, Apple OS, or Sun, or can provide expert skills in technologies such as telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance contractors premier by us coordinate with Progent's staff consultants to provide comprehensive IT services for small and midsize company networks.
Windows Server Essentials Migration Engineer
Windows Server Essentials Server Backup Consultant
Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management support so you can plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
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