Additional Topics of Interest

Information Technology Outsource Company-wide Standards for Best Practices
Network Consultant Microsoft Consulting Best Practices

Progent’s staff of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the forefront of IT support, performing a broad range of IT projects for a large mix of customers. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This means that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to solve actual network problems quickly.

Windows Server 2012R2 Multitenancy Professionals
Microsoft Certified Partner Windows Server 2012 R2 Data Deduplication Specialists

Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security plan, automate IT management, help with application development, and build and test a disaster recovery/business continuity plan.

Online Technical Support Shared Computer Support Help Desk
Shared Call Center Computer Consultant

Progent’s Shared Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk support transparently between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

Consultants Catalyst 3560 Switch
Catalyst 2960 Switch Remote Technical Support

With the Catalyst line of switches for small and medium-sized companies, Cisco allows companies to gain the full benefits of bringing smart traffic control to their networks. Cisco's Catalyst switch technology allows you to enable features to make your network infrastructure sufficiently available to accommodate time-critical needs, expandable to support future growth, safe enough to guard restricted information, and capable of prioritizing and managing traffic flows to streamline network performance. Progent's Cisco certified engineers can help you select and deploy Cisco switches that make sense for your business. In addition, Progent's certified security specialists can help you create a comprehensive protection plan and set up Catalyst switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

Specialist External Security Scan
Engineer Security Inventory

Progent offers small businesses two ultra-affordable security evaluation packages that include, at a preset price, remotely managed inventory scans of your network security profile which are evaluated by certified information security specialists who assess the results of the remote scan, deliver objective evaluations of your existing network security, and make recommendations for remediation. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while delivering enterprise-class evaluations of your network's vulnerability to assault.

Aironet 2700 Access Point Consultant
IT Consultants Aironet 2600 Access Point

Progent's Cisco certified wireless networking experts can provide economical remote and on-premises support for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can help you to design and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.

24-Hour Office 365 mail flow Technical Support
Open Now Exchange Online Archiving Computer Engineer

Office 365 is Microsoft's expanding family of productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are available in a variety of product bundles intended for customers ranging from individuals and households to enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud resources.

Microsoft Windows Server 2012 R2 Multitenancy Help and Support
Windows Server 2012R2 upgrade Services

Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management, staff, create a corporate-wide security plan, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.

Solaris Technology Professional
UNIX Consultant

If your office network combines Solaris technology with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your operating systems to coexist for easy management, seamless dataflow, high availability, enhanced throughput, and strong security. Progent's Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and repair, in-person technical support, and Helpdesk services.

IT Consulting iPhone and Cisco ASDM
iPhone and Skype for Business integration Information Technology Consulting

Progent offers cost-effective remote assistance to help your business to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a highly available, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT network.

24-7 Engineers VMware NSX Architecture
24x7x365 VMware Site Recovery Manager Migration Engineers

VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for restoring services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and manage a DR system based on VMware Site Recovery Manager.

Largest Dynamics GP Development Engineers
Business Portal for Dynamics GP Consultant

Progent's seasoned application designers and programmers can assist your company to build customizations to Microsoft GP/Great Plains that support the unique needs of your organization without losing the benefits of seamless Windows integration. Progent can also offer expertise with a range of software development tools that can be used to create user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Oracle 11g Upgrade Consulting
Cisco Services Oracle Recovery Manager

Progent offers fast and affordable remote access to a certified Oracle DBA consultant or an Oracle application developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, create, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication tools and Oracle Database Resource Manage.

Firewall Audit SonicWall
SonicWall NSA 6650 Firewall Compliance Audit

Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build protection into your business operations.