Cisco's network security and remote access products for small organizations provide a comprehensive line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN appliances. Progent's expert consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit most closely with your company goals.
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Progent can deliver in-depth online support for all major technologies common to small company information systems and offers an array of vital, on-demand support services such as a part-time CIO to provide senior-level planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for major initiatives such as site moves orOS upgrades, connectivity experts for designing high-performance and reliable network infrastructure, certified security specialists to verify data safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or troubleshoot business applications.
important features of Dynamics GP accounting include a modular structure that allows you to license only the functionality you need, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting services that permit you to monitor all operations, revenues and expenses and sales trends, integration with Microsoft Office to speed access to business information, the capability to process data from almost any database or workstation software into Microsoft GP/Great Plains, and an open architecture that makes it easy to create specialized programs. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP consultants to help you turn the powerful features of Dynamics GP/Great Plains accounting into a productive business solution.
Cisco has developed a full product line of routers that includes appliances built to provide the protection, bandwidth, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.
Cisco's wireless IP phones are industrial-grade Wi-Fi handsets designed for workers who are on the move within office, hospitality, retail or other venues where management requires portable phones that offer more administrative control, security and ruggedness than is achievable with the BYOD style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many components of your wireless environment such as wireless access points, switches, wireless LAN controllers, and network management software. Progent's certified consultants offer online and onsite assistance to help you create and administer a Cisco wireless IP phone solution by delivering integration services that range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of IT consultants located in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior disaster recovery/business continuity planning consultants. Progent can also help you to plan and implement a migration to the Flexential data center with services like planning solution architecture, specifying hardware components, system setup and testing, debugging, streamling online management, and educating your IT support team.
Progent can help you prepare and implement a smooth migration to Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce business interruption by creating and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create custom business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall.
Progent's Experts Team offers consulting in important fields including Apple OS integration and applications; Support for Linux, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web site, electronic business, EDI, and client portal development and deployment; Database support and performance consulting; Business intelligence expertise; and Telecommunications architecture consulting.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi network optimized for your environment, providing your business a WLAN that has the coverage, performance, capacity, QoS, data protection, and roaming capability your company requires. Wireless survey services from Progent include remote predictive modeling for designing a wireless network and onsite site survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi network.
Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and versatility that accelerate output of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable online consulting, troubleshooting, and training services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, search the Exchange global address list, copy addresses, sync up appointments, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.
Progent provides live remote instruction for a range of desktop applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, Publisher and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of conventional in-person instruction, including immediate interaction between students and teachers, but eliminates the expenses of transportation and the challenge of attempting to synchronize the availability of multiple workers. Offered to individuals or groups of all sizes, Progent's live online training permits the trainer to conduct the seminar from a remote facility and the students can be dispersed across an office or across the country. Virtual education deploys proven learning tools such as broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be brief and targeted to specific topics or longer in duration and broader in scope.
ProSight Reporting is an expanding suite of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to transfer to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization platforms that enable small companies with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a degree of protection that was previously reserved for enterprises. Progent can provide a variety RMM options available as low-cost services created to help you to identify and resolve a most IT network issues before they get big enough to hurt productivity.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent's remote access and wireless synchronization specialists can assist your business to design and configure connectivity solutions for remote desktops, laptops, and wireless handhelds so they integrate tightly with your information network, enabling your business to optimize the efficiency of your remote workforce.
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning, and Call Center support.
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a easily managed web gateway that acts as a single-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
If you need assistance creating, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of program developers, database designers, and project managers can help ensure you get the job done on schedule and within your budget. Progent's seasoned software developers offer cost-effective and expert remote consulting for jobs as small as creating Vidual Basic scripts for Office Excel or as large as developing mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that enable small and midsize companies with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
Progent can provide affordable remote and on-premises support to help organizations of any size to move any part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's cutting edge AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent's Linux support experts provide small and mid-size businesses and developers help with administering and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of expertise offers you an easy single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to plan and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financials, inventory, operations, project management, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics Business Central experts can help you to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.
DoubleTake/Carbonite Software offers a family of products designed to provide small and midsize businesses a range of affordable alternatives for backing up and recovering vital workloads including Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small company IT networks to create a high level of availability and disaster recovery readiness at an affordable price.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises consulting that spans from as-needed advice to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or update .NET applications rapidly and affordably.
Progent offers access to the affordable support of online Internet connectivity experts to assist your organization to evaluate or update your Internet services so your Internet access solution matches your business requirements. Services provided by Progent include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Progent's SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and build security into your business practices.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better technical solutions for your information network.
If you are developing UNIX or Linux applications on a network that includes MS Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the constant distraction of maintaining your business network. By using automated server monitoring and by delivering online and on-site support as your company needs it, Progent represents an economical alternative for managing an information network that provides excellent reliability, security, and efficiency. Progent's UNIX/Linux developer assistance services include full-service network support outsourcing, virtual infrastructure, online and in-person service and repair, network monitoring, and Helpdesk services.
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a more manageable and safer Active Directory implementation. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, improved compliance with information security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and higher availability.
For custom program creation, Progent can provide software design consultants to write business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Internet Information Services to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent offers expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Progent offers nationwide remote help and consulting services for companies that run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X clients a variety of IT services such as desktop assistance, migration to the latest edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers maximum leverage for your IT budget by protecting user efficiency and limiting the time charged for network analysis and repair. Sophisticated remote support tools and experienced service specialists and engineers combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security professionals to help with the toughest network issues.
Progent's Sun Solaris family support experts offer small companies and software developers assistance with managing and supporting Solaris environments that run with Microsoft-based technology. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you an easy single consulting firm to help you create and maintain a protected and robust cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent can assist small and mid-size businesses to implement endpoint device security protection systems and provide mitigation expertise to support at-home workers.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis technology from SentinelOne to guard endpoints as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks.
Progent's certified information technology experts offer Windows Server 2016 integration consulting to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Progent's ProSight Virtual hosting services offer small companies a range of advantages such as lower capital expenditures, reductions in operational expense, better management focus, world-class security, enhanced fault tolerance, and regulatory compliance.
For large organizations, Progent can supplement in-house network support staffs by providing extensive background in deploying key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can perform as a transparent nearby extension of corporate network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project planning, and top-level service for multi-site office environments powered by Enterprise Windows 2000. Progent can provide field consultants and specialists to help with a campus relocation or branch move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
Progent offers cost-effective remote and on-premises support to help companies to move all or part of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security.
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the business case for upgrading to SQL Server 2019 and can provide rapid remote or on-premises access to experts in solution planning and deployment, application programming, SQL Server management, and cybersecurity.
Progent's ProSight Email Guard solution uses the technology of top information security companies to provide web-based control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.