Progent offers nationwide online technical support and troubleshooting services for businesses who operate networks powered by versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers maximum leverage for your information technology budget by preserving user efficiency and shortening the hours charged for network analysis and repair. Advanced online support technology and experienced service specialists and engineers allow Progent to handle most IT problems without wasting time and money by traveling to your site. In most of situations your network issues can be remediated over the phone or through a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security specialists to help you with the toughest system problems.
Progent's Microsoft-certified consultants can provide low-cost online and onsite help to implement your migration to Exchange Server 2010, produce extensive documentation of your upgraded messaging environment, train your network support staff and users to get them up to speed quickly on Exchange 2010, and offer ongoing management consulting and engineering support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Microsoft-certified engineers offer computer support and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting expertise for Exchange Server include planning, deployment, project management, local and remote troubleshooting, Help Desk outsourcing, certified security consulting, and full-service IT outsourcing.
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the front lines of IT support, executing a broad variety of IT projects for a large array of clients. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting team. This means that you get not just expert technical skills, but also a support engineer with field-tested methods for using technical knowledge to solve actual network problems efficiently.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, create pilot programs and rollout strategies, integrate Windows Server 2008 with your IT infrastructure and workload, train your support staff how to use new management tools, and deliver continuing consulting and technical support via low-cost options such as Help Desk service and remote technical assistance.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts as well as to information workers, lessening the difficulty of creating, deploying, administering, and accessing enterprise information and database applications on platforms ranging from mobile devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and building data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security consultants to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Small to middle size businesses can now enjoy all the advantages of Operations Manager and also have quick access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT support programs, small businesses can select a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide small business networks enterprise-class reliability, security, and productivity.
Progent’s consultants can help you to design and implement a smooth migration from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access services across onsite and cloud assets.
Progent's Meraki wireless AP consultants provide online and on-premises support services to help businesses of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their mobility or device.
Progent's certified consultants can help you evaluate the possible advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for smooth operation with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to track and manage Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, design and test disaster recovery procedures that maximize network uptime, and deliver continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk services.
Small to mid-sized companies can now get all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified network support experts. With Progent's economically priced IT service programs, mid-size organizations can choose a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small and midsize company networks world-class availability, protection and performance.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, training, and DBA services.
Progent offers the services of an accredited consultant with an extensive background deploying products from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a video conferencing environment that preserves your current investment and optimizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants who can assist companies of any size to create and troubleshoot a communications network that provides the speed, dependability, security, and scalability required to accommodate your telepresence solution.
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a world-class data center, and the support services of Progent's Microsoft-certified consulting group to provide small businesses with a complete IT outsourcing solution that enhances network availability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant facility on a high-performance, non-stop virtual machine set up and supported by Progent's computer support experts.
Progent has been providing SharePoint consulting services since the first SharePoint product was published more than a decade ago, and Progent has the scope of IT know-how to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine whether an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.
Progent's Microsoft certified consultants can assist your company to evaluate Microsoft Windows 7 to verify application compatibility and to check its speed and reliability working in your environment. Progent can also show you how to estimate the likely strategic advantages of moving to Microsoft Windows 7. If Microsoft Windows 7 fits your business strategy, Progent can assist your IT organization to plan and carry out a smooth deployment of Microsoft Windows 7 from a your current release of Microsoft Windows.
Progent's Wi-Fi site survey services help you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a wireless solution that delivers the coverage, performance, capacity, data protection, and roaming ability your business requires.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting threats and analyzing traffic content according to user type and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest wireless controller technology.
After Hours Juniper SRX100 Router information Systems Audit
Progent can assist you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Progent provides Windows Cluster Server expertise to help your company deploy fault-tolerant clustered servers designed to provide 24x7 uptime. Windows cluster servers for high-availability networks include Windows Cluster Server, SQL Cluster, and Microsoft Exchange Cluster Server. By helping you design fault-tolerant clustered server environments based on Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows professionals ensure that your high availability server clusters are configured to optimize the competitive value of your information system.
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of vital data, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Progent’s high availability system consultants provide non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, fault-tolerant Internet interface design, non-stop data center consulting, and other fault-tolerant operations consulting to show your organization design a non-stop network for mission-critical applications. Progent has the knowledge and experience to develop economical, 24x7 systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you design a high-availability mutli-location network with a completely redundant Internet interface and intelligent network load balancing.
Progent's Microsoft-certified engineers offer technical support and network consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and troubleshooting expertise for Microsoft Exchange Server 2003 include planning, deployment, project management, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service IT outsourcing.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on time and on budget.
Progent can assist you to design and carry out an efficient move from onsite Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to centralize identity and access management for both onsite and cloud resources.
Progent's consultants can assist you with every aspect of Microsoft Azure integration such as requirements analysis, prerequisites assessment, solution design, pre-production testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so that your users can securely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure-based services.
Progent's Cisco-certified SIP integration consultants can help you to design, deploy, maintain, debug and upgrade Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or on-premises expertise to help you to move efficiently to a productive communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Progent’s Shared Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution based on the leading shared PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and reporting.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.
Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can deliver fast online or onsite access to experts in solution design and deployment, application programming, database administration, and network security.
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of skill that information security managers are required to learn. CISM gives business management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to provide efficient security management and consulting consulting.
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they can impact productivity.
Microsoft allows you to create seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Progent offers one-on-one education designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X applications.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can create efficient security solutions that protect a small business against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing IT resources distributed over multiple physical datacenters and public and private clouds.
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a single platform for financial management, inventory control, operations, capacity planning, procurement, sales, demand forecasting, and business analytics. Progent's Dynamics Business Central/NAV consultants can assist company to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment.