Additional Topics of Interest
Sales Office Technical Support
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that require network service with the responsiveness common to with small firms but which offers effective client interaction, thorough documentation, and adherence to corporate IT standards. If your corporation has a remote office situated anywhere in or any area served by Progent's consultants, Progent can provide a broad array of onsite and remote network support services and network design assistance.
External Network Security Scan Consultant
Progent has put together two low-cost service packages designed to enable small businesses to get an objective security assessment from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs an extensive examination of your network from outside your company firewall to determine possible risks in the security posture you present to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a system scan from an authorized machine within your company firewall to assess your exposure to inside attacks. The two security inventory services are configured and run from a protected remote location.
Networking Consultant for Cisco Switch
Progent's Cisco CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, manage, tune, and debug fault-tolerant, scalable network environments suitable for public networks.
Exchange 2003 Upgrade Network Consulting
Progent's certified consultants provide technical support and network consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, management, and support services for Microsoft Exchange Server 2003 include planning, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive IT outsourcing.
Support and Help for AX Software
Progent can give you access to application developers who can customize your Microsoft Dynamics ERP, MRP, and accounting system applications to match your specific business needs. Progentís Microsoft support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration support for secure, corporate-wide resource sharing as well as integration with CRM applications.
Technology Professional for Project Planning
For advanced project management support, Progent can provide access to veteran IT professionals with decades of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise customers adhere to leading practices to ensure that strategic projects are completed on time and on budget.
Microsoft Certified Project Server 2013 Application Consultants
Progent's Microsoft consultants can provide advanced expertise in deploying, operating and debugging all versions of Project Server and can provide a wide range of cost-effective remote consulting services based on proven best practices to assist organizations of any size to receive all the advantages of this leading platform. Consulting support available from Progent include system planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
NotPetya ransomware recovery Professionals
Progent's proven ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware virus like Ryuk, Dharma, Hermes, or Locky.
Consulting for UNIX, Windows
Progent's UNIX family support services offer small and mid-size companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your business contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise provides you with a convenient single source to help you build and manage a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Help Desk Process Online Consulting
The Contact Center support delivery model used by Progent offers small businesses an affordable alternative to reliance on independent consultants by offering extensive expertise accessible to numerous engineering groups, optional 24x7 availability of urgent assistance, fast escalation to top-level engineers for solving the most difficult issues, service consistency and reliability, prompt follow-up enforced by veteran IT service managers, a choice of easy-to-use ways for requesting service jobs, and a high level of progress transparency enabled by trouble ticket tracking and available through a web portal.
Load Aggregation Testing Professional
Progent's Test and Training Lab at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility issues, and building training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping vital IT projects on schedule.
Cisco VPN Support Services
Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your changing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete family of hardware and software targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control framework for user authentication, permissions, and accounting from an easy-to-use Web interface.