Additional Topics of Interest

Open Now Specialist Unified Mobility Manager
Unified Communications Manager Express Technology Consulting

Cisco Unified Communications Manager (CUCM), originally named CallManager, functions as the heart of Cisco's collaboration solution. CUCM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating tightly with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer effective and affordable remote and onsite support to help businesses of any size to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that deliver optimum business value. Progent can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

24-7 Exchange 2007 Network Consultant
Microsoft Exchange Onsite Technical Support

Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.

Consultancy Sodinokibi ransomware hot line
24-Hour Consultants Phobos ransomware hot line

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800

Remote Management Consultants
24-Hour HP Lights-Out 100c Remote Management Card Professionals

Remote server management cards give IT managers full control of a server without the requirement for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

VMware VMotion Specialists
VMware ESX Server Consultants

Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, fault tolerance, and disaster recovery.

Microsoft Windows 2022 Network Specialists
Microsoft Sharepoint Server 2010 Network Security Consultant

Progent's Microsoft-certified consultants offer network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can show you how to plan, integrate, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

CCIE Expert Certified Cisco RADIUS Security IT Consultants
Technology Consulting VPN

Cisco's security and remote connectivity technology for small to medium sized companies offer a complete array of easy-to-administer security hardware and software to let you protect your entire information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align best with your business objectives.

Skype for Business certificate management Consultant
Services Skype for Business and Exchange UM Server

Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network voice communication. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified unified communications experts offer online and on-premises support to help you to manage and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.

Aironet WiFi Management Troubleshooting
Aironet 2800 Access Point Support

Progent's Cisco CCIE wireless infrastructure experts offer online or onsite integration and debugging services to help you to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless ecosystem with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, location and configuration of Aironet wireless APs to work with your unique workplace design, building structure, and expected network traffic.

Best Practices On Site service
Best Practices Network Support Service

Progent's team of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the forefront of network support, executing a wide range of technical projects for a large array of businesses. Each Progent consultant shares a proven set of individual best practices that are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This means that you get not only expert IT skills, but also a support engineer with field-tested methods for using technical knowledge to solve actual IT problems efficiently.

Largest Help Desk Outsourcing IT Consulting Group
Help Desk Outsourcing Technical Firms

Progent imposes no service activation charge and requires no retainer for services delivered during normal business hours. Progent's small granularity does away with big invoices for fast repairs so you won't be tempted to allow less critical problems to fester. .

Technology Professional Exchange 2003 to Exchange 2010 Upgrade
Exchange Server Upgrade Consulting

Progent offers comprehensive support for each step of your Microsoft Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site prep, project design and documentation, cost estimates of new software licenses and hardware needed, recommended sourcing, pilot verification at client location or at Progent's testing facility, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for client's IT staff and users.

Exchange 2013 Active Directory Integration Services
Exchange 2013 Active Directory Professionals

Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a redesigned structure. These enhancements affect key facets of IT including manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient test and rollout strategy, and train your IT staff to manage your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.