Additional Topics of Interest

Android Touchdown Support and Integration
Android Touchdown Network Consultant

Progent's seasoned group of network consultants and application experts have extensive background delivering remote and on-premises assistance for businesses of any size who want to incorporate Android phones into their information systems so that mobile clients can work together while on the go. Progent offers the range of know-how to resolve network issues that span multiple vendors and that represent a mix of older and current technology. Progent provides budget-friendly online technical support to help you with any facet of planning, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management services to ensure that you complete major IT initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one training to help you manage and use Android phones and tablets efficiently.

Fault Tolerant ISP Onsite Technical Support
Redundant ISP Remote Troubleshooting

Progent's Cisco-authorized IT professionals can show you how to create an economical, high availability Internet configuration solution that can achieve non-stop Internet access via a wide range of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to apply the most current techniques for fault tolerant Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other capabilities to deliver fault tolerant Internet access.

High-Availability Data Centers Consultant Services
Data Center Professionals

Progent's Data Center engineers can show you how to select fault-tolerant data centers that meet the specific requirements of your business. Fault tolerant Internet Data Centers are particularly appealing to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is too expensive for typical small companies. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a complete array of consulting and support services.

Citrix virtual desktops Services
Configuration XenDesktop

For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can help your company to design a XenDesktop solution that maximizes the strategic impact of your IT network; configure XenDesktop software with your servers, end-user computers, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to adhere to industry leading practices to maintain XenDesktop efficiently.

Remote Co-managed Service Desk Professionals
Virtual Call Desk IT Consultants

Progent provides several essential kinds of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals offers your customers convenient access to a dependable support resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to fix and not simply report problems.

Aironet 802.11ac AP Upgrade Consulting Services
Outsourcing Aironet 3700 Access Point

Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or on-premises configuration and debugging services to assist your organization to design, implement, update, tune, administer and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your specific office design, building structure, and expected network traffic.

Top Rated Remote Support Mac and Windows
Apple Mac and Windows coexistence Online Help

Progent's support experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive networks with resource sharing and collaboration support. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh consulting makes it possible to provide expert support to businesses that depend on these platforms to keep their competitive advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

24/7 Symantec Security Firewall Setup
Symantec VPN Network Consultant

Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor family or help you migrate to current firewall technology. Progent can also help you create and execute a complete security plan that can include firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single resource for on-going technical support, maintenance, training, and security expertise.

Microsoft Certified Expert Windows 11 Snap Assist Integration Services
Microsoft Certified Windows 11 Installation IT Consultant

Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services to support Windows 11 such as cloud and hybrid integration, mobile device management, teleworker access, data and identity security, streamlined deployment, and Help Desk Call Center services.

Offsite Workers IP Voice Configuration
Remote Employees VoIP Professional

Progent can help small and medium-size organizations to set up IP voice solutions to give their telecommuters the benefit of virtual access to the company phone network.

24 Hour Remote Support Services ProSight Reporting ConnectWise Manage Ticketing
ProSight Reporting Remote Infrastructure Management Troubleshooting

ProSight Reporting is an expanding suite of in-depth reporting utilities created to integrate with the industry's leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

NinjaOne Server Monitoring Specialists
ProSight NinjaOne Server and Desktop Management Technical Support

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the state of critical assets.

Setup and Support SharePoint 2019 Taxonomy
Microsoft Expert SharePoint 2019 Hybrid Information Technology Consulting

Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and on-premises consulting expertise, software development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet system.