Additional Topics of Interest
Protection WatchGuard Firebox M-Series Firewall
Progent offers consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
Small Business IT Outsourcing Microsoft Windows
Progent's pricing policy is to charge for phone support and on-premises help by the minute. Consequently, you pay exclusively for received support. Progent does not impose a higher rate for off-hours or priority support, and inside California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Many support firms impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you will not be forced to permit less critical problems to fester.
Integration Dynamics GP App Development
Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that allow you to track your business more effectively, transforming uncooked data into useful insights into your business.
Azure and Android integration Consultant
Progent can assist small businesses to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware expense. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common mistakes small companies make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Immediate Information Technology Consultant Small Business
Progent provides the services of Microsoft and Cisco-Certified network support experts to offer customers affordable alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that span from small offices to large corporations, Progent's expert consultants can help you improve your information system's e-mail infrastructure, security, reliability, throughput, and IT administration.
Ohio Server Installation
Progentís Technical Response Center offers low-cost nationwide after-hours online troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide extended hours phone support and online direct computer access to troubleshoot and resolve network problems rapidly and affordably.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can help you incorporate SonicWall security gateways into a complete security solution and design security into your business practices.
Troubleshooting Dynamics GP Software Development
Progent's seasoned solution designers and programmers can help your business to create enhancements to Microsoft Dynamics GP/Great Plains that address the unique requirement of your business while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a selection of development tools that can be used to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Consultant Hourly Rate IT Solution Providers
Progent's pricing model is to bill for phone service and on-premises visits by the minute. Consequently, you are invoiced just for delivered services. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for support services provided during regular business hours. Many service firms impose substantial minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big bills for quick fixes so you won't be forced to permit less critical problems to fester.
Onsite Technical Support Desktop Help Desk Outsourcing Services
Progentís Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Specialists Service Reporting
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered support activities. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation transmitted by every consultant to every client. The discipline of documenting and archiving service records allows more efficient service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.
Ubiquiti UniFi WLAN Engineers
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices running on multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of veteran wireless consultants who can assist your organization to assess the value of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Microsoft Exchange 2013 Outsourcing
Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These enhancements favorably impact vital facets of IT including manageability, availability, compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.