Progent can provide expert remote support services to help businesses integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that support Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 20 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's certified consultants provide small and medium size companies enterprise-grade consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is Microsoft's new name for the update management solution formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a variety of enhancements to Microsoft Systems Management Server including full automation, integrated Vista Windows Server 2008 support, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use SMS or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, application metering, and software license compliance. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server to Configuration Manager.
Progent can assist companies of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure you avoid the common mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Progent can provide cost-effective online consulting to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical business processes to bring products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from as-needed guidance to comprehensive solution design and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, automate IT administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security professionals can run thorough penetration tests without the knowledge of your organization's internal network support resources. Unannounced penetration testing shows whether current security defense systems such as intrusion incident alerts and event log analysis are properly configured and consistently observed. Progent can implement continuous automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Progent's CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's data protection experts can assist your company to create, implement and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows you to build a data protection solution with a low RTO and a defined RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by user mistakes, system glitches, ill-intentioned insiders, and external assaults such as ransomware. To learn more, go to ProSight DPS 360 Backup services.
Progent's temporary staff augmentation services allow you to respond to sudden increases in demand for network professionals without incurring the expense and hassle that come with vetting and recruiting reliable technical help and without increasing your permanent workforce.
Dynamics GP/Great Plains allows you to expand and control your company better by offering deep access to strategic information and a fast ROI. Microsoft Dynamics GP/Great Plains offers major business benefits including its ability to extend the presence of your organization, manage your accounting, automate financial operations, standardize processes throughout your business, refine inventory control, enhance order accuracy, expand sales and shorten lead-time, and increase free cash flow. Progent can help you configure and manage a reliable, safe server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the advantages of your Dynamics GP/Great Plains software.
Progent's wireless engineers can help small businesses plan, choose, evaluate, install and support secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a degree of security that matches or excels wired connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and deploy the wireless link solutions that fit best with your company needs.
If your company is developing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your area of strategic know-how while avoiding the constant hassle of managing your business network. By using smart network monitoring and by delivering remote and on-site support when your company needs it, Progent offers an affordable alternative for maintaining an IT network that features high availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service network support outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, proactive network monitoring services, and Help Desk services.
Network monitoring ordinarily entails tracking a system's resource utilization in order to uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be deployed to monitor mixed-platform networks where UNIX and Windows operate together. Progent's system support engineers can show you how to take advantage of both these programs to tune and repair your network. Progent's UNIX consulting services offer small businesses and programmers assistance with managing and servicing UNIX and Linux systems that work with Windows-based products.
Progent offers three basic kinds of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients instant access to a dependable technical resource with extensive experience providing phone support and remote access repair for networks based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a solid contributor to company performance. Progent's goal is to resolve and not simply record problems.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to design, deploy, optimize and troubleshoot a modern backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup technology.
Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX 500 or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
Colocation sites allow companies to share world-class data centers for housing computer hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your business with all facets of your colocation strategy such as choosing and migrating to a colocation site, designing system topology, defining hardware, on-site and on-line maintenance, establishing remote network administration, and training your support staff.
Progent's certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out a smooth migration from your current SQL Server databases and applications to SQL Server 2017.
Microsoft WSUS allows IT administrators to install and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated e-mail system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing IT support expenses to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust network foundation for your critical business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent's Microsoft certified engineers offers offsite and onsite consulting expertise to assist your company to manage, support, and repair PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, disaster recovery, remote connectivity, mobile device management, wireless configuration, and 24x7 network monitoring and alerts.
Secure Application Publishing with ISA Server 2006 provides more control over intranet resources while supporting increased productivity by making these resources available to legitimate remote or mobile users. Internet Security and Acceleration Server can protect business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, deploy, set up, and support ISA Server on your network so your company achieves a smart and affordable combination of security, productivity, and speed.
Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and manage hybrid solutions that seamlessly combine on-premises and cloud resources.
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that require network help with the flexibility associated with with small firms but which includes professional client interaction, thorough documentation, and compliance with enterprise IT standards. If your corporation maintains a sales office situated anywhere in California or any area served by Progent's consultants, Progent can provide a broad range of in-person and on-line network consulting services and system architecture expertise.
Progent's Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, evaluating and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Stealth intrusion testing is an important component of any comprehensive network security strategy. Progent's security experts can perform thorough penetration tests without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion detection warnings and event log analysis are properly configured and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and unsound product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security solutions for IT networks with many sites, remote users, and mission-critical web-based applications. A Progent ISA Server consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without limiting your network.
Progent can provide one-on-one education customized for individuals who want to broaden their understanding of the macOS and OS X operating system, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for Mac applications.
Progent's Microsoft certified experts offer three service programs to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses sift through the various top level Help Desk application programs on the market and determine what packages may be too costly, miss critical features, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who want to augment their in-house Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
For large businesses, Progent can leverage in-house network support groups by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a transparent local supplement of corporate network management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox compliance, project planning, and top-level service for multiple location office environments based on Enterprise Windows. Progent can offer field engineers and specialists to help with a campus move or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to assist organizations of any size to design and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified consultants can provide organizations of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server offers a central spot for your employees or clients to connect to, organize, share and manipulate relevant information, files, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the information they've created in a way that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint.
Progent's CISSP-premier network security consultants can assist businesses of any size with any aspect of IT security. Progent can implement efficient security systems that guard a small business against advanced malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing IT resources distributed over a mix of physical sites and various clouds.
Progent can provide the services of BlackBerry-premier experts who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists offer in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE-certified engineers, and CISSP and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient remote support model, provides small and mid-size businesses a cost-effective option for incorporating BlackBerry devices and software seamlessly into their information system.
Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite integration and troubleshooting support to assist your organization to plan, configure, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and expected network traffic.
Progent's pricing model is to bill for online service and on-premises help by the minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a higher rate for off-hours or priority support, and inside California or in regions where Progent provides on-site support, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and asks no monthly commitment for services provided during normal business hours. Many support organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you won't be forced to permit minor problems to fester.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as lower capital costs, reductions in operational costs, improved executive focus, enterprise-class security, enhanced fault tolerance, and regulatory compliance.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so any looming problems can be resolved before they can disrupt productivity.
Progent's Microsoft Certified professionals offer expert support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can help you prepare for multi-site Exchange Server rollouts or upgrades and can supply local personnel to help large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX allows virtual networks to be deployed instantly and managed with a high degree of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the entire logical network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.