Additional Topics of Interest
Computer Consulting Company for Minnesota
Progentís National Support Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support experts provide telephone help and online direct computer access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience represented by Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.
Network Services Monitoring Computer Consultant
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, optimize and debug their connectivity hardware like switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks.
Expert Microsoft Certified Remote Desktop Data Recovery
Progent's remote connectivity and wireless synchronization specialists can help your business to design and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to improve the efficiency of your off-site workers.
Microsoft Windows Network Consultation
Progent's pricing policy is to bill for remote service and in-person visits by the minute. Consequently, you are invoiced just for delivered support. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup charge and asks no monthly commitment for services delivered during regular working hours. Many service organizations impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for quick fixes so you won't be forced to permit simple problems to fester.
Online Microsoft Office Training Consultancy
Progent's webinar training classes offer small businesses the cost savings, convenience, and flexibility of online learning and the effective pedagogic techniques of experienced teachers who employ the latest technology to simulate live, participatory classrooms. Progent offers webinar education for key desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, Access, and Outlook: Dynamics business accounting and management reporting solutions including MS Dynamics GP; as well as other leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Configuration for Cisco Help Desk
Progent's Virtual Help Desk Call Center support services are an integrated expansion of your in-house IT support staff. This can include advanced call center features such as a dedicated telephone number with customer-specific greeting. Progent will also rout calls automatically to staff technicians who are specially set up and trained to handle your needs. Also, Progent's Help Desk professionals can manage trouble tickets with any customer trouble ticket system for transparent integration with your in-house support services group. Advantages of Progent's Virtual Network Support Helpdesk services include high-end Microsoft Helpdesk expertise the moment you call, seamless expansion of your internal support staff, comprehensive help for critical client issues, and by-the-minute billing.
Meraki MR18 Access Point Specialist
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
Dynamics GP Support Outsourcing
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies data and processes throughout your company, interfaces easily with other solutions, and brings together employees, clients and vendors regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected server and communications infrastructure to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full power of Dynamics GP 2010.
Remote Troubleshooting for Consultant Rates
Progent's pricing model is to bill for online support and in-person help by the minute. As a result, you pay only for received services. Progent does not impose a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. In addition, Progent imposes no minimum charge and requires no monthly commitment for services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity avoids large bills for quick repairs so you won't be tempted to permit less critical problems to stay unaddressed.