Additional Topics of Interest

Extended Service Desk Outsourcing
Support Desk Sharing Online Help

Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need fast access to a Help Desk Service Center with expert phone support and full escalation options but who have to work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Software Recommendation and Deployment.

Engineer Catalyst MPLS
Catalyst 1000 Switch Online Support Services

With Catalyst switches for small and medium-sized companies, Cisco allows organizations to gain the full benefits of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your IT network sufficiently available to accommodate time-critical needs, expandable to facilitate future growth, safe enough to protect confidential data, and designed for prioritizing and managing all traffic to streamline network performance. Progent's CCIE and CCNP certified engineers can show you how to select and deploy Catalyst switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can show you how to create a strategic protection plan and configure Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

Online Troubleshooting Meraki Dashboard
Meraki Wi-Fi AP Management Help and Support

Progent's Meraki wireless access point experts provide online and on-premises support to help businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.

Top Rated ProSight Remote Network Infrastructure Monitoring Remote Support
ProSight Remote Infrastructure Monitoring Online Troubleshooting

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex network management activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks.

CentOS Linux On-site Technical Support
Redhat Linux Support and Setup

If you are producing Linux-based applications in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the continual distraction of maintaining your company information system. Through the use of smart server monitoring and by providing online and on-site assistance as your company needs it, Progent offers an affordable solution for maintaining an information system that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature comprehensive network support outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring, and Contact Center support.

Top Specialists Meraki Outdoor APs
Support and Integration Meraki Wireless AP

Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.

Microsoft Windows 7 Migration Computer Engineer
Windows 7 Help Desk Remote Consulting

Progent's certified consultants can assist your company to assess Windows 7 to confirm application and driver compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to estimate the likely strategic advantages of adopting Windows 7. If Microsoft Windows 7 fits your business, Progent can help you to design and carry out a non-disruptive deployment of Microsoft Windows 7 from a your current version of Microsoft Windows.

Reports SQL 2008 Reporting Services
SQL Server Capacity Planning Coding

Microsoft SQL Server 2005 offers indispensable, standardized tools to computer experts as well as to network users, reducing the complexity of creating, integrating, administering, and using company information and analytical applications on platforms ranging from mobile devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

SQL Server 2017 Monitoring Consultant Services
SQL Server 2017 and VMWare Remote Support

Progent's certified SQL Server 2017 experts can assist your organization to design and implement an efficient migration from your existing SQL Server environment to SQL Server 2017.

Consulting Services iOS patch management
Wi-Fi access point patch management Specialists

Progent's managed services for patch management provide businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your servers, endpoints scanners, infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.

Backup Cybersecurity Team
Testing CISM

For small and midsize companies, computer security and regulatory compliance can be too complicated to stay ahead of but too risky to ignore. The largest largest institutions have been breached, and the top cloud services have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for small and midsize companies to implement critical security tasks successfully by providing the advantage of billable time to the nearest minute without any minimum billing for online support. This means you have the help of a world-class computer consultant to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and designing a comprehensive security plan.

24-7 Windows and UNIX Specialists
Immediate Windows, UNIX, Solaris Help and Support

Progent's UNIX platform support experts provide small companies and developers support for administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience offers you an easy single source to help you build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

Urgent Specialist LockBit ransomware hot line
ransomware data recovery Consult

Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800