Medium-size businesses can get all the advantages of Operations Manager and have fast access to Progentís Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's affordably priced network support programs, medium-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size business networks enterprise-class reliability, security and productivity.
If you want to update your production web site, create internal websites for purposes such as HR or employee training, design a powerful web presence for a new business, or generate enterprise-class, data-driven custom web applications, Progent can provide talented and proven web designers. Progent's experts can also help you design and maintain a secure, robust server and communications infrastructure, including remote and wireless access, to support your web solutions.
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar business programs. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Macintosh users can access the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Apple Mac and Windows users.
Progent offers small businesses a pair of low-cost security inventory packages that provide, at a preset fee, remotely managed scans of your security profile which are analyzed by expert security specialists who assess the results of the scan, present unbiased evaluations of your current network security, and offer suggestions for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while providing enterprise-quality assessments of your IT network's exposure to assault.
Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure areas including system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including VoIP and high-speed wireless networking. For company networks based solely on Apple Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of designing, configuring, and maintaining a system architecture that is robust, safe, productive and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's ProSight family of managed services are designed to provide businesses who maintain minimal in-house network support teams with low-cost help from world-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include flat-rate network maintenance costs, automation of routine management tasks, ongoing absorption of new information technology, smooth transition from older technology to modern solutions, improved fit between information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of fast-evolving network technology.
Progent can help your business in all phases of your upgrade to Exchange Server 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or onsite integration and debugging support to help your organization to plan, configure, upgrade, tune, administer and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your unique office design, building structure, and anticipated workloads.
Microsoft WSUS allows IT managers to install and monitor the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and effortlessly manage the installation of patches that are released through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, configuring user's computers, defining the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your system environment.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based control and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Progentís Microsoft-certified experts can provide businesses of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint offers a common spot for your workers or clients to access, manage, distribute and interact with relevant data, files, and applications and to communicate with one another. SharePoint enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge theyíve developed in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Secure Application Publishing with ISA Server 2006 provides more control over intranet applications while enabling enhanced efficiency by making these applications accessible to legitimate remote or mobile users. ISA Server helps guard business applications, services, and information across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-premier ISA Server experts can show you how to plan, deploy, set up, and support Internet Security and Acceleration Server on your system so that your company benefits from a highly functional and economical combination of protection, productivity, and speed.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes expert online or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can help you design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who receive the top client satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company better support for your information system.
Progent's Linux consulting experts offer small businesses and software developers help with administering and supporting Linux systems that run with Microsoft-powered networks. Progent can give your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide affordable remote or on-premises support to help businesses to move smoothly to an advanced unified communications network that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Progent offers comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management, site prep, project planning, cost estimates of new software licenses and hardware needed, recommended sourcing, pilot verification at customer location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous servers, and training for client's support staff and end users.
Progent's Cisco-certified CCIE network engineers can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, configure, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management utilities. In addition to advising you about ways to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and update services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that includes standards, processes and technologies to keep your IT network protected.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2003 migration strategy that avoids network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
Progent's compensation model is built on revenue sharing, so just like being an independent consultant, your income is entirely tied to your generated revenue. Some of our consultants stress quality of life and elect to consult at a more relaxed pace, utilizing our self-determined schedule to pursue individual pursuits like mountain biking, motorcycle racing, snow boarding, fishing, travel, or spending private time with relatives and acquaintances. Other consultants take advantage of the chance to earn major dollars via hard work and extended hours. Progent fully encourages either side of the spectrum plus everything in between.
Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and build and test a DR/BC plan.
Progent offers cost-effective online support to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online consulting to assist businesses of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that range from small office databases to VLDB applications and data warehousing.
Progent's Microsoft-authorized consultants can help you evaluate the economic justification for deploying Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Server for your circumstances, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Server 2007, develop a comprehensive security plan that incorporates portal technology, and provide maintenance and Help Desk support.
Progentís Wireless Consulting Services offer a fast, affordable option for companies of any size to integrate, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Meraki wireless AP consultants offer online and on-premises support to assist businesses of any size to plan, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products including switches, routers and firewalls to build a cohesive network infrastructure that delivers identical access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their mobility or computing device.
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and on-premises consulting, application development, and technical support services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based resources into a seamless intranet system.
Progent's certified Microsoft Office and Office 365 experts can help companies to incorporate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless productivity solution that offers fast return on investment and enables improved business outcomes. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with other core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also assist you to resolve compatibility problems with different releases of Office and offers live online training to individuals and groups.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progentís Microsoft-certified consultants provide small and mid-size businesses enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager is the new name for the change management platform previously called SMS Server. Configuration Manager 2007 offers a variety of enhancements to SMS Server including comprehensive automation, built-in Vista Windows Server 2008 support, quarantine support, and device driver management. Progentís certified consulting professionals can show you how to use Systems Management Server or Configuration Manager 2007 effectively for automated OS and application installation, security patch control, application metering, and software license reconciliation. Progent's consultants can also help you to move smoothly from Microsoft Systems Management Server to Configuration Manager 2007.
When performing consulting projects for corporate clients, Progent uses a structured methodology based on defined milestones in order to achieve budgetary, scheduling and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All facets are documented to make available a detailed description of IT services performed and to help in downstream network support.
Progent's Check Point Software firewall experts can show you how to design, configure, and administer firewall solutions built around Check Point NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Progent offers advanced online support services to help businesses integrate their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine local IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration services such as Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to disrupt your business.
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite consulting, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based components into a cohesive information management system.
Progent offers access to the cost-effective services of remote Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan comparison and ordering, network provisioning, and managing a seamless switchover to a different carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
E-Mail Guard represents a complete solution for defending against spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering constantly improved spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting utilities plus outgoing email testing to let you fix your email environment and define and regulate company security policy.
If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your company from over-reliance on an individual independent consultant while giving you affordable and reliable access to high-quality network expertise. By providing network support help when you require it, offering advanced knowledge for key applications, delivering value-added support such as 24x7 server monitoring, and billing only for services you use, Progent gives you an economical solution for optimizing the productivity and profitability of your small business information system. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to benefit from fast access to the experienced help ordinarily available only to businesses who are able to support a large in-house IT group.
Progent's certified Windows Server 2019 consultants can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Progentís professionals provide experience in a variety of disciplines related to mobile connectivity including network topology, wireless data synchronization, wireless protection, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's Microsoft certified experts can save your organization time and expense by using their wireless experience to show you how to choose and configure mobile networking solutions that fit the needs of your company. Progent can also optimize your network architecture so that wireless PDAs perform better.
IT Services Juniper Junos Network and Security Manager
Colocation data centers make it possible for companies to share world-class facilities for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program such as selecting and migrating to a colocation site, creating system topology, defining hardware, on-premises and on-line maintenance, setting up online network administration, and training your support personnel.
Progent offers the support of an accredited consultant with expertise deploying technology from the leading telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or troubleshoot a telepresence solution that protects your investment and optimizes the strategic value of your IT system. Progent also offers the expertise of infrastructure consultants who can assist companies of any size to create and maintain a network that provides the performance, dependability, security, and expandability required to accommodate your telepresence environment.
Progent's ProSight Virtual hosting services offer small companies a range of benefits such as lower capital expenditures, reductions in operational expense, better executive focus, enterprise-class security, greater fault tolerance, and business continuity.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and Linux support.
Progentís non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small companies create non-stop Interoffice connectivity by means of redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable non-stop interoffice networking.
Progent provides customers access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that clients have the right to know that their computer support providers have accredited testing as well as broad real-world field experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor assistance than is available to uncertified consultants, allowing Progent to deliver customers a better level of IT service. In other cases, major credentials such as CISA or ISSAP for network security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited IT professionals.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore functions for Microsoft networks. SCDPM 2016 delivers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, administer, and troubleshoot a multi-site backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or provide end-to-end project management or co-management services to help you finish your SCDPM 2016 initiative on time and on budget.
Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to ward off system issues before they becomes serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers suspect that the problems exist. Progent has expertise with MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class availability, security and productivity.
Even if your company has a small network support staff and a modest IT budget, your information network can still have the same high availability and performance that once needed a large internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier IT consultants, the latest system management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital business applications and servers up and running.
Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to design, install, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall security, speed and ease-of-use that your company needs.
Progentís Help Desk Co-management service makes it possible for your IT organization to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing mission-critical applications, developing efficient migration methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack adequate internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Progent's ProSight family of managed IT services are designed to provide businesses who have minimal in-house IT support staffs with low-cost access to world-class management tools and technical experts. Advantages of the ProSight line of managed IT services include fixed network maintenance costs, automation of routine administrative tasks, continual absorption of new information technology, graceful migration from older technology to current solutions, close alignment of information technology with business goals, access to seasoned network experts, and allowing management to focus on business rather than fast-evolving information technology.
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an objective network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive examination of your IT infrastructure from outside your firewall to uncover potential risks in the security profile you present to the public. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from a secure machine inside your firewall to determine your exposure to internal assaults. Both security inventory packages are set up and executed from a protected external location.
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises help to implement your migration to Exchange 2010, generate comprehensive documentation of your upgraded email environment, educate your IT staff and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative consulting and technical support. Progent can also help you upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's certified Windows 2003 Server engineers offer computer help and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, integration, administration, and maintenance offerings include network design, installation, project management, in-person and off-site network support and troubleshooting, Call Center services, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progentís staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, in the trenches of network support, performing a broad variety of technical tasks for an extensive mix of customers. Every Progent support professional shares a proven set of personal best practices that are combined into company-wide best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT capability, but also a consultant with field-tested methods for using computer knowledge to resolve real-world network problems rapidly.
Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager and have fast availability of Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing package based on System Center Operations Manager with network monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide mid-size company networks enterprise-class reliability, protection and productivity.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's regular desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
Progent's background providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can help you design reports that allow you to track your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.
Progentís team of expert programmers, relational database designers, and project managers can assist large businesses to complete development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database architects and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other data sources like SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can assist businesses to create, enhance, repair, or migrate web applications to take advantage of the latest advances in web technology.