Progent offers economical online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers custom online classes for Access application development and DBA services.
Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry background, at the front lines of IT support, executing a broad variety of IT tasks for an extensive array of customers. Every Progent support professional shares a refined collection of personal best practices which are combined into shared leading practices training that Progent instills in its support team. This ensures that you get not only expert technical help, but also a consultant with proven methods for using computer knowledge to resolve actual network problems efficiently.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or on-premises services to assist you to design, install, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class reliability, security and productivity.
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and can create or update .NET apps rapidly and affordably.
Progent offers rapid online support from Cisco CCIE networking experts. Progent's CCIE consultants can connect to your environment via powerful remote diagnostic utilities to provide quick and affordable troubleshooting and remediation of critical network issues.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, availability, and container support.
Microsoft SQL Server 2014 includes major improvements in key areas such as performance, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services that include system design, deployment, administration, troubleshooting, and application development services to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
For small organizations considering Progent's network support outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine local resources as well as one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud migration projects quickly and affordably.
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent can provide a wide array of low-cost online and on-premises support services to help your business to deploy, manage, and debug workstations and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Jabber consultants can provide remote or onsite support to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the products, technologies and services that make up building a cohesive Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting services are based upon proven virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Progent's support experts in Apple OS X and Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to provide world class assistance to businesses that depend on these technologies to keep their competitive advantage. Progent's consultants can also assist you to interface Apple's iPhones and iPads with your Windows environment.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone help and online secure network connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as needed. For critical issues, the TRC endeavors to respond to your request for support in less than one hour.
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and fixing SCOM environments and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to help you to remediate critical issues detected by SCOM 2012.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE Wi-Fi network consultants can provide remote or onsite integration and troubleshooting services to help your organization to design, configure, upgrade, tune, administer and debug Cisco Small Business wireless AP deployments of any scale or topology.
Progent's pricing model is to charge for remote support and in-person help per minute. Consequently, you are charged only for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent imposes no startup fee and asks no retainer for support services delivered during regular business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick fixes so you won't be forced to allow simple problems to stay unaddressed.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for streamlined management.
ProSight Reporting is a growing line of in-depth reporting tools designed to work with the industry's leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's pricing policy is to charge for phone support and in-person visits by the minute. As a result, you are charged just for delivered services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in areas where Progent offers in-person service, Progent does not bill for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services delivered during regular working hours. Many service firms demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick repairs so you won't be tempted to permit minor problems to stay unaddressed.
If your company has a Sun Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a broad array of security areas such as security administration procedures, security architecture and models, access control products and methodology, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISM, CISSP and ISSAP define the fundamental competencies and international standards of knowledge that information security professionals are expected to possess. These certification give executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and theory to deliver effective security management and engineering help.
Progent can help your business to plan and implement an efficient transition from a UNIX-powered IT environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can assist you to guard your information and minimize productivity discontinuity by designing an efficient transition strategy that protects your existing investments in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, migration planning and testing, Microsoft Exchange migration services, data and application software migration, and processor and mass storage transition and economization.
Progent's Microsoft-certified consultants can assist your organization to support System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and boost productivity by ensuring that critical applications are always up to date, tracking product licenses, and reporting resource usage profiles so you can make smart buying choices. When you are set to upgrade your SCCM 2007 device management solution, Progent can assist you to plan and carry out a smooth move to SCCM 2012.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide advanced expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that deliver high availability, fault tolerance, and application mobility.
Progent offers onsite training customized for people who wish to broaden their knowledge of the Apple macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac application software.
If your company network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless information exchange, high availability, superior throughput, and tight security. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings include IT architecture configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's IT outsourcing packages offer budget-friendly network support for mid-size organizations. Whether it includes designing network architecture, creating an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or building an on-line business application, outsourcing your IT technical services can smooth out costs and minimize risks, allowing network service budgets to grow in a more linear and manageable fashion than is feasible by amassing a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available network architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server 2008.
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises help for both legacy and modern Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist your business to design and manage wireless environments that incorporate indoor and outside/industrial Aironet access points.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like making network diagrams, expanding your network, finding devices that require critical updates, or resolving performance bottlenecks.
Progent can provide affordable online access to an Oracle-certified MySQL DBA or software programmer and can assist organizations of any size to configure and support MySQL in a dependable IT environment that offers advanced performance, scalability, and security. Progent also has proven skill helping companies port applications from an Oracle environment to MySQL.
Global Information Assurance Certification was established in 1999 to validate the knowledge of information technology security experts. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the network security disciplines covered under GIAC accreditation including auditing infrastructure vulnerability, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's certified security staff can show you how to safeguard your Mac network through professional services such as performing security audits, clean up after virus and worm attacks, setting up firewalls, implementing secure remote and mobile access, deploying monitoring software for defense against viruses, spam, and malware, and creating a company-wide security strategy adapted for the specific goals of your business information system.
Progent can assist small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage Apple iOS devices and Android handhelds.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and enjoy the tightest working relationship with Microsoft. The understanding, skills, and dedication needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better technical solutions for your information network.
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email components to reduce hardware costs and management hassle. You can use Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that aligns with your functional requirements and IT budget, carry out an efficient migration from your existing Exchange organization to one that includes Microsoft 365 Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network downtime, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to focus on providing high-value skills where Progent faces little competition. Small companies who work with familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and efficient.
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can help your IT team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid network models that combine local resources along with one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Linux consulting experts provide small businesses and software developers help with managing and supporting Linux computers that operate with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of experience offers you an easy single source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux variations such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's Wi-Fi site survey services help you to plan, implement and troubleshoot a Wi-Fi LAN customized for your environment, offering you a WLAN that has the reception, performance, density, data protection, and roaming ability your business requires.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and filtering network traffic according to user type and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Progent's certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts can help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection requirements without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent's Microsoft-certified experts have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent's certified Windows Server 2000 consultants offer computer help and information technology consulting services for the complete family of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and support offerings include network planning, installation, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.
