Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class security for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and expedite your ROI.
Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can show you how to design, configure, manage, and repair a viable Wireless network architecture, select appropriate hardware and software, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x network security strategy that is well aligned with the security strategy for your overall corporate network.
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent include ROI estimates, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and users, and ongoing consulting support.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that let you track your business more effectively, turning raw information into valuable insights into your business.
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration plan that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business needs.
Progent's Microsoft-Premier SQL Server engineers offer an array of support services to help small businesses to design, install, manage, and troubleshoot SQL 2008 solutions in order to get the optimum strategic advantage from Microsoft's advanced database management technology. Also, Progent can provide expertise for network infrastructure, enterprise-wide security, and software development to optimize the business benefit of your SQL Server 2008 investment.
Microsoft Windows Active Directory requires extensive hands-on experience to integrate efficiently across an enterprise. Progentís Microsoft Certified engineers are skilled in planning, deploying, and maintaining complex Microsoft Enterprise Active Directory installations. Progentís areas of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with legacy beta software configuration objects in production AD environments, and fixing unsuccessful installations of Active Directory and AD-associated applications.
Progent's Cisco-certified network engineers can help you build an economical, 24x7 Internet connection architecture that can deliver non-stop Internet access via a wide range of high availability Internet network products and services including high availability BGP, transparent fail-over, and multiple ISPs. Progent offers CCIE professionals to help you utilize the latest techniques for 24x7 Internet connectivity to create an affordable, fully redundant Internet network with automatic failover and other features to create zero-downtime Internet connections.
Cisco offers an extensive product line of routers including appliances designed to deliver the security, performance, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, including the Cisco 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
Even if your business has a small computer services staff and a limited IT budget, your information system can still have the same high reliability and performance that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier IT consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital network applications and hardware operating.
Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect key areas including manageability, availability, security, operational costs, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, design an efficient validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange 2013.
The cluster feature set incorporated into the high-end versions of Windows Server 2008 is dramatically re-engineered to streamline the installation, configuration, and management of clusters that offer greater levels of system dependability, protection, performance, and flexibility. New or improved features include cluster Validation, revamped setup and installation, unified cluster management, new cluster architecture for maximum uptime, hardened protection and quorum models, minimization of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your IT staff to administer your failover clusters, provide ongoing consulting and technical help services, and produce and validate a workplace recovery plan.
Progent offers small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper, and SonicWall. Progent can show you how to design a comprehensive security plan and choose appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your spending limits.
Progentís experienced Cisco IT security consultants offer expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop appliances for small and home offices to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls provide a high level of security, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Progent is one of the most qualified network consulting companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progentís Microsoft certified consultants offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to uncover many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Juniper Junos Network and Security Manager Security Consulting
Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you are invoiced just for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in regions where Progent provides in-person service, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and requires no monthly commitment for support services provided during regular business hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids big bills for fast solutions so you won't be tempted to permit simple problems to fester.
Cisco Cisco Unified Communications Manager (Unified CM), previously branded CallManager, functions as the core of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express offer a borderless IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable online and onsite expertise to help organizations of any size to create and maintain Unified CM environments by providing Unified Communications Manager integration and technical support consulting services that deliver maximum productivity. Progent can help with any facet of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
GIAC was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with any of the security capabilities addressed within GIAC certification including evaluating network vulnerability, security incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Progent's Citrix-authorized consultants can assist your company to evaluate the strategic benefits of XenServer and other Citrix products, and can assist you to design, validate, execute, troubleshoot, and support a XenServer installation. Progent can also assess your existing XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, rationalize, pilot, implement, configure and support the Standard or Enterprise version of ISA Server on your information system.
Security Services Juniper Junos Network and Security Manager
Progent offers several security packages designed to deliver larger enterprises an independent and comprehensive security evaluation from a team of certified security engineers. All Progent's network security assessment bundles feature a collection of services including automated scans from inside and from outside the network security perimeter, expert interpretation of scan results by certified security engineers, creation of a report explaining the results, plus an interactive high-level executive summary and an in-depth interactive outbrief for in-house network engineers.
Progent's Computer Helpdesk Outsourcing Services for PC desktop technical support are intended especially for small businesses who need immediate availability of a Help Desk Service Center with expert phone support and effective escalation capability but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
Progent's certified professionals can help you evaluate the possible benefits of Hyper-V-powered server virtualization for your company, perform pilot implementations to validate Hyper-V's operation with your production software, assess your network and server infrastructure for smooth performance with virtualization solutions, assist you in migrating to Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, design and test business continuity procedures that maximize network availability, and deliver continuing consulting and maintenance including low-cost remote repair and comprehensive Help Desk services.
Progentís Technical Response Center provides national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers offer telephone support and online secure computer access to troubleshoot and resolve technical problems quickly and affordably. The scope of IT expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified specialists as required.
Progent offers online and onsite expertise to help you with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's BI experts can help your company to maintain your current BI system, help you to migrate databases and applications from an outdated reporting platform to a modern one, and deliver as-needed online mentoring tailored to your specific requirements. Progentís business reporting and analytics consultants offer experience in all popular business intelligence reporting tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and get to market quickly.
Progent's Sun Solaris family support experts provide small businesses and developers support for managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent offers your business contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you an easy single source to help you build and manage a secure and robust cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
The clustering feature set incorporated into the high-end versions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, configuration, and management of server clusters that offer greater levels of network availability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster verification, revamped configuration and installation, improved cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the advantages of Windows clustering, plan and implement a deployment, educate your IT staff to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a business continuity plan.
Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has shown a knack for creating elegant information technology solutions during his time as as a network designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global enterprises.
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and manage hybrid ecosystems that seamlessly integrate local and cloud resources.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management tools and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, develop workflows for creating and installing VMs and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware ESXi support.
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, keeps track of network resources, protects against company data leakage, provides health reporting, allows safe end-user self service, and offers a single point of control for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid networks.
Progent can help your organization to utilize Cisco's networking technology to create a robust foundation for your local, cloud-centric, or hybrid-cloud data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, availability, and disaster recovery.
Progent's Microsoft certified engineers can provide offsite and on-premises consulting services to assist your company to administer, support, and troubleshoot computers based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, online access, mobile device integration, Wi-Fi configuration, and remote system monitoring.
Progent's Cisco certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your business.
If your company has a Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a broad array of security topics such as security administration practices, security architecture and strategies, access management products and methodology, applications development security, business processes security, physical security, communications, network and Internet security, and workplace recovery planning. CISM and ISSAP define the basic skills and worldwide standards of performance that network security managers are expected to possess. These certification give executive management the assurance that those who have achieved their CISM or ISSAP certification have the experience and knowledge to offer world-class security support and consulting services.
Progent offers cost-effective remote consulting to help businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Progent can help you to utilize Cisco's infrastructure technology to create a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas including resource consolidation, security and compliance, manageability, availability, and recoverability.
For custom program creation, Progent can supply software design experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's certified SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall products including the newer SonicWall TZ and NSa Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and design protection into your corporate processes.
Progentís consultants provide experience in a variety of technologies related to mobile networking including network architecture, Activesync, wireless protection, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's Microsoft certified professionals can save your organization work and money by applying their wireless background to help you select and integrate mobile access technologies that make sense for your company. Progent can also optimize your network architecture so that mobile PDAs perform more reliably.
Progent provides network services for medium size companies with 100 to 250 network users. The mid-size company or work group has typically been an overlooked segment of the market for network consulting expertise. The cost structures and service delivery models of major outside service firms make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly has a modest information technology budget with which to support an information network whose complexity and sophistication are often comparable to the networks of far larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance expenses of a small-medium business while providing the mid-size organization with big-company support from professional, IT experts knowledgeable in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT support needed for a mid-size office without budgeting big-company costs, you need Progent.
Progent can provide cost-effective online and on-premises consulting to assist companies to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.