Network Security and Virus Defense
For Business IT Networks:
Juniper Firewall and VPN Support Services
Additional Topics of Interest
Help and Support System Center 2016 Troubleshooting
System Center 2016 and Exchange Integration Specialist
Progent's Microsoft-certified consultants have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Co-managed Call Center Remote Troubleshooting
24-7 Supplemental Helpdesk Computer Consultant
Progent offers several essential kinds of Contact Center services including Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your clients easy access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Help Desk a respected reputation as a solid contributor to company performance. Progent's target is to fix and not simply report problems.
Open Now ISA Server On-site Support
ISA Server Network Consulting
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds developing Microsoft-based security designs for IT networks with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your network.
24 Hour IOS XR Software Integration Services
ASR 1000 Router Information Technology Consulting
Cisco has developed a full array of routers that includes routers designed to deliver the protection, performance, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.
After Hours Extended Helpdesk Support
Virtual Service Desk Remote Troubleshooting
Progent's Microsoft certified Consultants provide three ways to help medium-size and large companies develop an efficient and successful internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous high-quality Help Desk software packages available and determine what packages might be excessively expensive, lack critical capabilities, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for organizations who need to augment their in-house Help Desk staff for occasional projects or to substitute for absent or indisposed workers.
MOM 2007 Engineer
Monitoring and Reporting Engineer
Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and repairing Microsoft SCOM environments and offer companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Cisco CCIE Remote Tech Outsourcing
Cisco CCIE Remote Software Outsourcing Consultant
Progent's Cisco CCIE-certified networking experts have extensive background helping ISPs to design, deploy, manage, optimize, and troubleshoot high-availability, scalable connectivity solutions appropriate for shared public networks.
UNIX Specialist
24x7x365 UNIX Services
Progent's Solaris platform support services provide small businesses and developers help with administering and supporting Sun Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Access to External Support Databases Support services
Consultancies Company-wide Standards for Best Practices
Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry experience, at the forefront of IT support, executing a wide variety of technical projects for an extensive mix of businesses. Every Progent support professional shares a refined set of individual best practices that are incorporated into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a consultant with proven methods for applying technical knowledge to resolve real-world IT problems rapidly.
Windows 2008 R2 Computer Engineer
IT Consultant Windows Server 2008 Active Directory
Microsoft Windows Server 2008 represents a major advance in making IT systems more protected and available, easier to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can assist your company get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, staffing, network monitoring, and security engineering services.
Immediate Microsoft Experts Network Engineer ISA 2004 Server
ISA 2000 Server Online Consulting
Progent's Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can get by traditional firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
SharePoint 2016 DLP Professionals
SharePoint 2016 Excel Online Online Help
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Citrix Hyper-V Management Professional
Citrix for Hyper-V Professional
Progent's Citrix-certified consultants can help you to evaluate the potential business benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V network, and show you how you can use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual network while lowering the cost of resources and operations and streamlining management processes.
An index of content::
Cisco Certified Expert Computer Consulting Catalyst Wireless AP
Catalyst 802.11ax AP Migration Consultants
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
24 Hour Integration Support Windows Server 2016 Integration
On-site Support Windows Server 2016 Load Balancing
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to design and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Professionals WSUS
24/7/365 WSUS Specialists
Microsoft WSUS enables information technology administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, network support staff can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft SUS deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
Top Quality Citrix XenServer Security IT Consultants
ProSight ESP Ransomware Protection Specialist
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.
Solaris Remote Professionals
Linux Remote Engineers
Progent offers national online technical support and troubleshooting services for businesses that operate UNIX, Linux, or Solaris environments or whose information systems include a combination of UNIX and Microsoft products. Online IT help provides optimum leverage for your information technology budget by preserving user efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and consultants allow Progent to handle most IT problems without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to assist you with the most challenging system problems.
Emergency Cisco Certified Expert Supplemental Helpdesk Remote Technical Support
Call Center Sharing Integration Support
Progent's Microsoft and Cisco certified Consultants offer three ways to help medium-size and large businesses create an efficient and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process analysis and enhancement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Support Services help businesses sift through the numerous high-quality Help Desk application programs on the market and determine what products may be too expensive, miss key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk staff for special tasks or to fill in for absent or incapacitated personnel.
Database Consult
Database Applications Consultant
Progent's certified relational database consultants can provide businesses of any size remote DBA and programming services for leading RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services available from Progent include software installation and configuration, database architecture and coding, administration services, synchronization solutions, storage management, performance tuning, data migration, information security, backup/restore options, troubleshooting, and training.
SQL Contract Programmer
Microsoft SQL Specialists
SQL Server 2005 delivers powerful, familiar tools to IT professionals as well as to information workers, reducing the complexity of creating, deploying, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
CISSP Certified Network Security Architect Professional
CISSP Certified Security Architect Consultancy
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of information system security. Progent can create efficient cybersecurity systems that protect a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing IT resources distributed across a mix of physical sites and various clouds.
Computer Consultants MFA and Single Sign-on (SSO)
Duo MFA and Single Sign-on Outsourcing
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Technology Consulting Microsoft Partner
Certified Microsoft Partner Network Security Consultant
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your company better support for your information system.
Cisco Architecture installation and Administration
Cisco Management Network Support Companies
Progent can assist your organization to utilize Cisco's infrastructure technology to build a robust basis for your onsite, cloud-centric, or hybrid data center and improve operations in key areas including resource utilization, security and compliance, manageability, uptime, and disaster recovery.
SharePoint Backup and Recovery Consultants
SharePoint 2019 Web Parts Consultants
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless intranet system.
MCSE Expert Certified SQL Server 2012 Reporting Services Online Consulting
SQL Server 2012 Performance Tuning Support Services
Progent can provide the expertise of certified consultants as well as experienced database application programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and security professionals to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot environments at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Exchange 2016 Migration Outsourcing
Exchange 2016 Disaster Recovery Consulting Services
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Largest Windows Server 2008 R2 Help and Support
24x7x365 Windows Server 2008 Security Online Help
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your network environment and applications, educate your IT personnel how to run new management tools, and provide ongoing consulting and troubleshooting via budget-friendly options including Helpdesk service and online technical support.
Emergency Online Consulting Windows 7 Security
Microsoft Windows 7 Upgrade Online Help
Progent's certified consultants can help you to test
Microsoft Windows 11 Teams Specialist
Microsoft Windows 11 Snap Groups Engineers
Progent's Windows 11 consultants can provide a variety of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning, and Call Center support.
Security Incident Response Engineers
Security Incident Response Professionals
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the security services covered under GIAC certification including auditing network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Computer Consulting Altaro VM Backup Troubleshooting
Hornetsecurity Altaro VM Backup Network Engineer
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
NetApp Disaster Recovery Professionals
NetApp SnapMirror Professionals
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles apart from each other. Progent's team of veteran IT experts can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing help with procedures like assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster DR system to verify compliance with industry standards and government requirements.
Live Online Office 365 Training Consultancy Firms
Expert Microsoft Certified Online Office Outlook Training
Progent's webinars offer small companies the affordability, simplicity, and versatility of virtual learning and the effective training methods of seasoned instructors who employ advanced technology to reproduce live, participatory classrooms. Progent can provide online training for key desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, Access, and Outlook: Microsoft Dynamics accounting and management products such as Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Wireless EMail Technology Consulting Services
Blackberry Specialists
Progent's professionals offer experience in a variety of technologies relevant to mobile connectivity such as system infrastructure, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's Microsoft and Cisco certified experts can save your business time and money by applying their wireless experience to help you select and configure wireless access solutions that make sense for your company. Progent can also tune your network infrastructure so that mobile handhelds perform more reliably.
Juniper J Series Router Network Security Test
After Hours Juniper J Series Router Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Exchange 2000 Server Upgrade Computer Consultant
Online Technical Support Exchange 2000 Server Upgrade
Progent is among the most expert information technology support companies for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
Specialists Citrix Workflow Studio
Citrix Hyper-V Management Consultant Services
Progent's Citrix-certified experts can help your organization to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools in your Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and operations and simplifying management tasks.
24-Hour SCCM 2007 Migration Online Support
SCCM 2007 Asset Inventory Remote Consulting
Progent can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by ensuring that critical applications stay current, managing licensing, and reporting resource usage profiles so you can make smart buying decisions. Once you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Microsoft Certified Partner Technology Consulting Services Exchange 2000 Server Upgrade
Microsoft Exchange 2000 Professional
Progent is among the most qualified information technology consulting companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small companies get the full advantages of Microsoft Exchange 2000 for common scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Penetration Testing Consultant
Cybersecurity Penetration Testing Security Contractors
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your company's internal IT resources. Unannounced penetration testing shows whether current security defense systems such as intrusion incident alerts and event history analysis are correctly set up and actively observed.
Position Virtual Office Microsoft Consultants
Home Based Cisco Consulting Positions
Progent believes that a well architected and implemented network can be a pivotal piece for accelerating any firm's success, and we follow this belief in our corporate system infrastructure. Progent has created a non-stop virtual office network that enables our in-house engineers and authorized contractors to deliver rapid and efficient service, collaborate easily on complex projects, and experience career and private maturity by acting as a member of a dynamic company ethos of self motivation and freedom.
Technical Support Services Service Reporting
Top Ranked Network Engineer Services Documentation
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the support reports sent by every consultant to every client. The discipline of documenting and organizing support records results in more effective service and eliminates a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom.
ProSight Duo MFA Help and Support
Multi-factor Authentication IT Consulting
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices.
Case Study Operations Manager
MOM Case Study
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend reports sent by Microsoft Operations Manager, Progent is now able to ward off server issues before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers suspect that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small company networks enterprise-class availability, security and productivity.
Endpoint Virus Immunization Engineer
Specialists Signature-matching Virus Protection
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices as well as servers and VMs against known as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Patch management services Consultant Services
Patch management Consulting
Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Unified CM and Exchange Integration Support
Unified Mobility Manager Setup and Support
Cisco Cisco Unified Communications Manager (Unified CM), previously named CallManager, functions as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with applications that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable online and on-premises support to assist organizations of any size to build and maintain CUCM ecosystems by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can help with any facet of CUCM configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN calling, deploying ISR routers with CUBE support, designing UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Service Desk Sharing Remote Consulting
Shared Call Center Technical Support
Progent's Microsoft and Cisco authorized experts offer several service programs to help medium-size and large companies develop a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the various high-quality Help Desk software packages available and decide what products might be excessively costly, lack key functions, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who need to augment their in-house Help Desk team for occasional tasks or to substitute for absent or indisposed personnel.
NLB Testing Consult
24/7 NLB Test Lab Specialist
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Google Cloud hybrid solutions Consulting Services
Top Rated Development Google Cloud hybrid integration
Progent offers advanced online consulting to help companies integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that seamlessly combine local resources as well as public cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration support services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 20 years of experience providing advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Mobile Laptop Computer Consulting Companies
Manager Remote PC and Smartphone
Progent's remote connectivity and smartphone synchronization specialists can assist your business to plan and deploy secure access solutions for remote desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, enabling your business to optimize the productivity of your off-site workers.
CCNP Expert Certified Meraki MR84 Access Point Outsourcing
Meraki Air Marshal Remote Consulting
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support services to help businesses of any size to plan, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco technology including switches, routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.
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