For office network systems located throughout the state of Kansas, Progent's Microsoft and Cisco certified engineers can deliver online help and troubleshooting to repair your network systems issues fast and affordably. Progent has developed enterprise-class expertise, advanced software utilities, and support databases to diagnose and repair computer network problems without the high cost and time delays associated with on-site technical service visits.
If your Kansas small business is located beyond the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your local network support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís staff of field proven network engineers average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide range of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to assist with cost effective network solutions.
Network Consulting Services for Small Governments and School Districts
Progent has a long background delivering a broad range of online network consulting and emergency repair services to local governments and schools throughout the U.S. Progent is among the pioneers in delivering expert remote network support and has provided IT solutions to clients in every state. Progent's remote information technology support for local governments eliminates travel expenses and resolves issues more quickly than on-premises support.
Best Practices Followed by Seasoned Engineers
Many businesses situated away from cities with ample network engineers resort to less qualified or inexperienced local consultants for vital IT support. This can produce a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the front lines of IT support, providing an extensive range of information system tasks for a diverse mix of clients. This means that with Progent you receive not only expert computer network skills, but an engineer who understands computer industry best practices in applying that knowledge to solve actual information network problems efficiently and in a repeatable fashion.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP experts can provide Cisco UC560 consulting services to help you to manage your legacy UC500 VoIP system or plan and carry out a smooth migration to a modern IP telephony and voicemail system.
Live Online Seminars for Popular Desktop Apps
Progent provides online training for an array of client applications. Progent's Online training covers topics that include Microsoft Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA development, Publisher collaboration, Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP customization, and Windows 10 configuration. Online instruction offers all the advantages of traditional in-person seminars, including instant interaction between clients and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the schedules of multiple trainees.
Desktop Support Services
Progent can deliver a broad range of affordable services to assist you business to install, configure, repair, and administer workstations and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 migration consulting, Windows 8.1 integration, Windows 7 support, Microsoft Office and Office 365 integration, and 64-bit operating system upgrades.
Online Support for Windows Server 2008 R2
The sophistication and versatility of Windows Server 2008 R2 requires an information technology consultant with hands-on experience and broad knowledge in designing and deploying cohesive end-to-end business technology solutions. The experience of Progent's certified Windows Server consultants, averaging over a decade of background integrating Microsoft-powered solutions, helps insure your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consultants can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid network model that combines on-premises systems with cloud-based services like those offered by Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.
Simple Sign-on and Pricing Structure
Progent's simplified by-the-minute billing model has no complex contracts, retainers or hidden fees. Many competitors have minimum charges or other additional fees that drive up service. For remote support during normal working hours, you only get billed for the actual time spent resolving your problem. If it only takes ten minutes to solve your problem, then you only pay for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you pay exclusively for the time when Progent's consultant is actually on premises working on your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you might have to pay for our consultant's travel time, but not a higher emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually near to help. Progent can in addition dispatch onsite support to the majority of zip codes in the United States within one business day of answering a support call. Progent's online support team has delivered assistance to small companies in every state in the U.S (Refer to Progent's customer testimonials.)
Collaborative Software Consulting Expertise for Telecommuters
Progent can assist small and medium-size businesses to deploy collaborative applications like SharePoint and Teams to make it easy for their remote workforce to engage in positive teamwork with fellow workers and other stakeholders. For details about how Progent's consultants can help businesses to integrate and maintain collaboration platforms for remote workers, go to collaboration applications consulting services for a remote workforce.
Planning and Configuration Support for Meraki Indoor and Outdoor Wi-Fi Access Points
Progent's Cisco Meraki wireless AP experts offer remote and on-premises support services to assist organizations of any size to design, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist your business to configure and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology including switches, routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device. (Refer to Cisco Meraki switches consulting services.)
Consulting Expertise for SCOM 2012
Progent's Microsoft-certified Microsoft SCOM 2012 consultants have over a decade of experience designing, deploying, enhancing and repairing Microsoft SCOM solutions and offer companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to migrate smoothly from SCOM 2012 to Operations Manager 2016.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting services to assist businesses of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Video Conferencing and Telepresence Consulting Support
Progent can provide the support of a certified video conferencing consultant with expertise integrating technology from the major telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist you to design, configure, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants who can assist companies of any size to create and troubleshoot a communications network that delivers the performance, dependability, protection, and scalability you need to accommodate your telepresence environment.
Microsoft Active Directory Planning and Troubleshooting Expertise
Progent's Microsoft-certified Active Directory experts have extensive knowledge troubleshooting complex Active Directory problems such as directory replication problems, multi-domain partition configurations, lost Active Directory objects, removal of evaluation software configuration objects in on-line AD systems, and restoration of failed setups of Active Directory and AD-dependent software. Progent is also skilled in working with advanced Active Directory tools such as ADSIEDIT, DCDIAG and NETDIAG. Progent can also recommend configuration strategies that address key issues such as Active Directory naming standards, hierarchical model, IT administration model, use and structure of group policy objects, as well as security and auditing definitions. Progent can also analyze the impacts of server and service configurations on functionality and speed. Progent can help companies to design and install deployments of AD Domain Services by providing Windows Server 2012 R2 consulting services and Windows Server 2016 hybrid cloud solutions.
Microsoft Exchange Server 2013 Migration Support
Exchange 2013 includes major improvements to the capabilities of Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These improvements affect key IT areas such as ease of administration, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can deliver remote or onsite expertise to help you administer, optimize and troubleshoot your Exchange 2013 deployment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more current version of Exchange Server in an on-premises, cloud-based, or hybrid deployment model.
Contact a Progent Computer Support Expert
To learn how to access a Progent network support expert for online or on-premises assistance in #(state), call 1-800-993-9400 or go to Online Computer Support.