For office network systems located in the state ofKentucky, Progent's Microsoft and Cisco authorized technicians can provide online help and troubleshooting to solve your network troubles fast and cost effectively. Progent has developed enterprise-class expertise, software utilities, and support databases to diagnose and repair computer network problems while avoiding the high cost and time delays associated with on-site service dispatches.

If yourKentuckyorganization is situated beyond the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your local computer network support options may be limited in expertise, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of field proven network engineers average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of customers. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying that expertise to provide efficient network solutions.

Cisco Small Business 100, 300 and 500 WiFi APs Consulting Services
Cisco's Small Business series of wireless access points are Linux-based devices engineered as entry-level wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to assist your organization to design, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any size or architecture. For details about Progent's consulting services for current and older Cisco Small Business 100, 300 and 500 family of WiFi access points, refer to Cisco Small Business WiFi APs planning and support.

Remote Technical Support for Microsoft Windows and Cisco-based Networks
Progentís Technical Response Center provides world-class online technical support for Microsoft Windows and Cisco-based networks Nationwide. Progent's certified professionals have the knowledge and experience to assist you to troubleshoot and resolve complex network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's team of consultants makes it possible to escalate even the most challenging issues to the right subject matter experts as required. Whether you require occasional phone support and online troubleshooting or ongoing access to a Help Desk Call Center, Progent's engineers can provide your small business with enterprise-level support without the cost and administrative overhead of maintaining a large internal IT organization.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of online services to assist you to plan, program, pilot test, deploy, manage, and debug business applications based on any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS and Google Android smart phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide as-needed support to organizations looking for a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical applications based on Office Excel. Progent's affordable online training classes for Excel can be customized to address the needs of individual users or groups.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, each Progent support expert has access to the technology and educational resources needed to provide the best information technology help available. Progent's IT outsourcing, Technical Response Center Helpdesk, Office 365 integration support, and application programming services permit small business customers to take advantage of the wide range of knowledge found in the IT departments of big organizations without the high cost and hassle of building and managing a large in-house network support staff.

CRISC-certified Risk Management Consultants
The CRISC program was established by ISACA to verify a consultant's skills to design, deploy, and maintain IS controls to mitigate risk. Progent can provide the services of a CRISC-certified risk management consultant to assist your company to develop and execute a risk management plan based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi professionals who can help you to determine the value of UniFi technology for your business and assist you to plan, install, manage, and maintain your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration services.

Consulting Expertise for Managing the Remote Endpoints of Your At-Home Workforce
Progent can assist small and medium-size businesses to deploy efficient endpoint management platforms for administering endpoints used by teleworkers. For information about how Progent can assist your company to manage and monitor the endpoints of your at-home workers, see expertise for managing and monitoring the remote endpoints of your teleworkers.

SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and on budget. For more information, visit SQL Server 2017 integration consulting expertise.

ERP Consulting and Development Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical business processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from occasional advice to solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security experts can help businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that protect a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.

Remote Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles based on the proactive problem solving capabilities of System Center Operations Manager, a next-generation network management software platform that monitors the reliability, performance and protection of your IT network and detects problems before they can disrupt your network. To give you more understanding about the performance and robustness of your network environment, Progent can help you integrate and manage leading network monitoring software powered by the Linux operating system.

Cisco WiFi Controller Integration and Support Consultants
Progent's Cisco wireless controller consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology. Progent offers expertise for physical and software-based wireless controllers and can assist you to determine which type makes sense for your Wi-Fi environment. For Wave 2 wireless controllers from Cisco, Progent offers Cisco 3504 wireless controller consulting, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller expertise.

Failover Clustering Consulting for Microsoft Windows Server
The failover cluster technology incorporated into the most recent versions of Microsoft Windows Server is dramatically re-engineered to simplify the installation, setup, and maintenance of server clusters and to provide improved levels of system availability, protection, efficiency, and versatility. New or enhanced features include automated cluster Validation, revamped configuration and installation, improved cluster administration, new cluster architecture for increased availability, better security and quorum structure, fewer failure points, greater disk and RAM capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's certified failover cluster consultants can help you assess the business benefits of Windows clustering, plan and implement an installation, train your network support staff to manage your failover clusters, deliver ongoing consulting and support services, and create and validate a disaster recovery procedure. Progent's Windows Server 2019 high availability (HA) cluster experts and Windows Server 2016 disaster recovery/business continuity consultants can help you you to plan and deploy an affordable disaster recovery solution for hybrid cloud environments using failover cluster tools proven in Microsoft's massive Azure public cloud.

WatchGuard Firewall Integration Consulting
Progent's WatchGuard experts can show you how to configure WatchGuard Firepower Firewall security gateways that fit your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate to modern WatchGuard Firebox firewall solutions. To learn more about Progent's consulting and support services for WatchGuard security gateways, refer to WatchGuard firewall configuration expertise.

Contact a Progent Computer Consultant
To find out how to contact a Progent network consultant for remote or on-premises assistance, call 1-800-993-9400 or visit Remote Network Support.



An index of content::

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    Progent offers cost-effective online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security.

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    Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support professionals can show you how to plan, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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    E-Mail Guard is Progent's affordable anti-spam and virus defense service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed spam filtering and virus protection services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators track and control their email application, regardless of server platform, hardware technology, or data center location.

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    Cisco's wireless IP phones are hardened wireless handsets intended for professionals who are on the move within campus, hospitality, retail or other venues where management wants user endpoints that provide more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune many key pieces of your wireless environment such as access points, routers, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and onsite support to help you create and manage a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

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    Progentís Wireless Consulting Services provide a convenient, affordable option for businesses of any size to configure, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Progent believes that a well architected and executed network can be a vital piece for accelerating any firm's success, and we apply this belief in our corporate system infrastructure. We have built a non-stop virtual office network that enables our in-house engineers and authorized contractors to deliver fast and efficient support, cooperate easily on sophisticated jobs, and experience career and private growth from being part of an exciting company culture of self motivation and independence.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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    Consultancy Office Word 2007

    Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide range of economical remote consulting services to help you to maintain your current Microsoft Word solution or help you to upgrade to a newer version of Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between various releases of Office Word, integrating Word with different Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and remote training customized for individuals or groups.

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  • Outsourcing SharePoint 2010 Biggest SharePoint Excel Services Configuration
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  • Project Server Programming Firm Project Server 2013 Technology Consulting
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    Progent's Computer Help Desk Outsourcing Support Services for desktop support are intended specifically for small organizations who need fast access to a Help Desk Service Center with expert telephone support and full escalation options but who have to work within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Deployment.

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  • Remote Troubleshooting Active Directory Windows 2008 Active Directory Integration Support
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  • Microsoft Certified Consultant Windows Server 2016 Information Assurance
    Windows Server 2016 and System Center IT Consulting

    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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  • Top Private Clouds for Small Businesses Technology Professional
    24-Hour ProSight Small Business Private Clouds Consultant

    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of dependability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization platforms that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility.

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  • SharePoint Server Consultant Services
    SPS Technology Consulting Services

    Progentís Microsoft-certified experts offer businesses of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and data. SharePoint provides a central spot for your employees or customers to connect to, manage, distribute and manipulate relevant information, files, and applications and to interact with one another. SharePoint enables quicker and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and major tasks with the data theyíve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the current release of SharePoint.

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  • Services Microsoft Teams and Cisco Unified Communications Microsoft Teams Web Apps Server Consultant Services
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  • 24 Hour Small Business Technology Providers
    Small Business Server Administration

    Progent provide organizations of any size world-class IT online or in-person consulting for information systems based on Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.

  • Short Term Staff Augmentation Services Support and Integration Configuration Immediate Staff Augmentation
  • Specialist CRISC Certified Network Risk and Information Systems Control Architect CRISC Certified Risk and Information Systems Control Manager Consulting Services

  • Technology Consulting Exchange 2013 Backup and Restore
    24-7 Network Consultants Exchange 2013 Unified communications

    Microsoft Exchange Server 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements favorably impact key facets of IT such as manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Microsoft Exchange 2013.

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  • Specialist NetDocuments and Exchange NetDocs Planning Specialists
  • Specialist ProSight Email Zero Hour Protection Consultant Services ProSight Email Encryption
  • System Center 2007 Professionals System Center 2007 Support Services
  • System Center 2016 Service Manager Support MCSE Expert Certified System Center 2016 and Windows 10 Integration Professionals
  • System Center MOM Engineer Microsoft System Center Operations Manager On-site Support

  • 24x7 Support Professional
    Engineer Remote Computer Support

    For medium-size businesses looking for IT consulting services, Progent can deliver an array of options including on-site help, on-line assistance, phone-based Call Center, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation services, software development, and professional consulting. For medium-size businesses in California or other regions covered by Progent's onsite consultants, Progent provides professional on-premises help for fixing network problems rapidly and economically.

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  • Technical Consultant SMS Server Migration Top Quality Technical Support SMS Upgrade
  • Technology Professional Exchange Server Upgrade 24/7 Consultancy Microsoft Exchange 2010 Migration
  • Teleworker Infrastructure Online Help Remote Workforce Network Infrastructure Online Consulting

  • Project Server 2010 Installation support
    Microsoft Project Server My Sites Specialist

    Progent's Microsoft consultants offer in-depth expertise in implementing, using and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective online support services based on industry best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include solution design, software configuration and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and specialized online training classes.

  • Top Quality Small Business Outsourcing IT Small Business Network Consulting Group Small Business

  • Content Management Server Implementation Consulting Companies
    Urgent Sharepoint Server Technical Support Organization

    Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progentís support professionals can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

  • Urgent Cisco Online Technical Support Louisville Kentucky Install Cisco
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  • VMware NSX and SRM Disaster Recovery Specialists Immediate Consultant VMware vCenter Orchestrator

  • NetApp SnapMirror Consult
    NetApp MetroCluster and FlexPod Consulting Services

    Progent offers enterprise clients the services of a NetApp-certified consultant to deliver online or on-premises support for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage environments quickly and affordably based on best practices.

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  • Windows 7 Consultant Services 24x7 Microsoft Windows 7 Engineer
  • Kentucky Setup
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  • Windows 8.1 Client Hyper-V Information Technology Support Information Technology Consulting Firms Windows 8.1 DirectAccess
  • IT Consulting Firms Louisville, KY, Lexington, KY, Owensboro, KY, Bowling Green, KY
  • Windows Server 2012 R2 Computer Support Consultant Louisville, Jefferson County After Hours Windows Server 2012 Tech Support For Small Business
  • Windows Server 2012R2 Server Manager Support Outsourcing Windows Server 2012 R2 Clustering Technology Consulting
  • Windows Server 2012R2 Server Manager Support Outsourcing Windows Server 2012 R2 Storage Spaces Computer Consultants

  • Onsite Technical Support Meraki 802.11ac Access Point Upgrade
    Meraki Access Point Management Support Services

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for centralized management.

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  • iCloud Computer Consultant 24 Hour iCloud Integration Services

  • WatchGuard Firebox M370 Firewall Technology Consulting Services
    WatchGuard Firebox Security Firms

    Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

  • iPhone Security Specialist ProSight VM Security Professional
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  • IT Services Juniper Junos J-Web
    Computer Security Specialist Juniper Junos Management

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.


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