For small office networks located in the state of Kentucky, Progent's Microsoft and Cisco authorized engineers can deliver online assistance and troubleshooting to solve your network systems issues quickly and cost effectively. Progent has acquired enterprise-level skills, advanced software utilities, and support knowledge bases to diagnose and repair computer network problems without the expense and delays associated with onsite service calls.
If your Kentucky business is located outside of the larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network support options may be limited in expertise, or not available during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to assist with efficient network solutions.
Planning and Support Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's System Center 2012 Virtual Machine Manager consulting experts can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to migrate from an older version of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 so you can take advantage of stronger security features, more affordable VMM storage fabric, and other enhancements.
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the foundation of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can help with any aspect of CUCM support and debugging in areas that include integrating Cisco VoIP phones and desktop video IP phones, reviewing dial plans, configuring SIP PSTN trunks and CUBE session border controllers, deploying ISR routers with CUBE support, designing UCS server failover solutions for survivability, and integration with Exchange and Skype for Business.
Convenient Payment Options
Progent's convenient payment alternatives for Consulting and Troubleshooting Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is intended to provide a centralized mechanism for deploying and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate efficiently from legacy releases of Virtual Machine Manager, design processes for creating and installing VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and help you assess the potential business benefits of new technologies like Storage Replica and Shielded VMs. Progent's certified virtualization professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.
Fortinet FortiGate Firewall Consultants
Fortinet next-generation firewalls are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate firewalls to protect all your IT resources at the network edge, within the data center, at branches, and in the cloud. To learn more, see Fortinet NGFW firewall consultants.
Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router support services available from Progent's certified Cisco experts include configuring hostname, IP addressing, routing tables, NTP, and user accounts; setting up iBGP, aggregate routing, static to EIGRP redistribution, and ECN gateways; fixing NAT configurations, routing tables, and line settings; updating router's IOS image; validating failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus security and redundancy strategy.
The Progent Test and Design Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento is available for piloting line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training environments for new technologies. For Progent clients who lack sufficient internal resources to assemble proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Easy Sign-on and Billing Structure
Progent's simplified by-the-minute billing model has no complicated contracts, retainers or hidden fees. Many other companies have minimum charges or other extra charges that drive up support costs. For remote support during normal working hours, you only get charged for the actual time spent resolving your problem. If it only takes ten minutes to resolve your problem, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than 24 hours in advance, you are billed exclusively for the time when a Progent team member is actually on-site solving your issues. Just Progent's value priced by-the-minute rate. For emergency same-day on-site service calls, you might be charged for our consultant's travel time, but not an increased emergency rate. Since Progent maintains a large pool of engineers located throughout the entire service territory, an available expert is usually close by to help. Progent can in addition dispatch on-premises technical support to most zip codes in the U.S. within 24 hours of receiving a service request. Progent's online technical support group has delivered assistance to small businesses in every state in the U.S (Refer to Progent's customer testimonials.)
Remote Workforce Services
Progent has 20 years of background assisting small and medium-size organizations to plan, install, optimize, administer, and debug computer networks that incorporate remote workers. For information about Progent's consulting services for an at-home workforce, visit telecommuters consulting services.
Progent's Consulting Support for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that allows small organizations to make the move from the older physical on-premises datacenter to the contemporary hybrid networking paradigm that includes local and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers full-service project management to help you plan and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 integration solutions with on-premises Exchange deployments and Microsoft Azure planning and integration consulting.) Progent also offers continuing consulting, technical support, and training.
Microsoft Data Protection Manager Consulting Support
System Center 2016 Data Protection Manager offers small and mid-size organizations automatic backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical workloads such as SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports VMs hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified Data Protection Manager 2016 consulting experts can help you to plan, deploy, administer, and troubleshoot a multi-site backup/restore solution powered by DPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to help you through technical bottlenecks or provide end-to-end project management or co-management services to help you complete your SCDPM 2016 initiative on schedule and on budget.
Office Access Software Development
Progent's Office Access consultants can provide affordable online support for all releases of Office Access including desktop and browser-based versions and can provide expert support for application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers custom webinar classes for Access development and DBA services.
MS Exchange 2019 Server Integration Services
Progent can help you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning HA system topology for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook. For details, see Progent's Microsoft Exchange Server 2019 planning and configuration services.
Consulting and Troubleshooting Expertise for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have more than 10 years of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems detected by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help you to upgrade cost-effectively from SCOM 2012 to Operations Manager 2016.
Progent's Consulting and Development Support for SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including planning, deployment, management, remediation, and application development services to enable organizations of any size to realize fast return from their SQL Server 2014 investment. If your organization is already using Microsoft SQL Server 2014, Progent can help you to carry out a cost-effective migration to Microsoft SQL Server 2016.
VMware NSX Network Virtualization
VMware's NSX virtual network platform allows you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and managed with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, updates and fixes and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Get in Touch with a Progent Computer Consultant
To find out how you can access a Progent network support expert for online or onsite expertise in #(state), phone 1-800-993-9400 or go to Online Computer Support.