For small business network systems located within the state of Kentucky, Progent's Microsoft and Cisco authorized technical team members can deliver remote phone help and troubleshooting to solve your computer network troubles quickly and cost effectively. Progent has acquired top-notch skills, software tools, and support knowledge bases to identify and fix computer network problems while avoiding the high cost and time delays associated with on-site service visits.

If your Kentucky organization is situated beyond the larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the task, but an expert with demonstrated methods for applying that expertise to assist with efficient network solutions.

Immediate Support for Urgent Problems
With Progentís urgent online computer troubleshooting services, your company can get instant support for issues that are causing network disruption. Remote help eliminates the long delay and higher expense associated with in-person technical help. For typical administration tasks, Progentís online support consultants can perform the majority of jobs within minutes of a request, rather than requiring your company to live with a problem for up to a day for on-premises help to arrive.

Examples of Remote Support Services Available from Progent for Cisco Routers
Some of the typical online Cisco router consulting services available from Progent include configuring domain name, DHCP, routing tables, clock, security logon banner and user accounts; configuring HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; fixing policy based routing to MPLS, routing configuration, and line settings; installing current IOS image; validating failover; troubleshooting VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus policy and business recovery planning.

Broad and Deep Expertise with Office Networking
Progentís group of more than 100 computer network experts means customers benefit from the leverage of over 1,000 years of combined experience and collective information to repair the most troublesome IT issues. Progentís certified network engineers have the knowledge and experience to find solutions quickly and deliver them affordably.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified VoIP specialists can provide Cisco UC520 consulting support to help you to manage your legacy UC500 VoIP system or plan and carry out a smooth upgrade to a current IP telephony and voicemail solution.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a variety of consulting services to assist organizations of any size to maintain, manage, and repair networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

Microsoft Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create a corporate-wide security strategy, streamline network management, help with creating applications, and build and validate a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to evaluate the benefits of Windows Server 2016 for your environment and plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

Expert IT Support for Systems at Colocation Data Centers
There are several hundred enterprise-class colocation centers in the and major metropolitan areas across the U.S., and Progent's colocation center consulting professionals can enhance your systemís redundancy and performance by helping you select a remote data center site that addresses the particular needs of your enterprise such as geographic proximity, size, connectivity, budget, and extra additional features and services. Progentís colocation center IT services are designed for companies with hardware located at collocation hosting facilities and requiring on-demand in-person help at the collocation facility as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a variety of colo center consulting services such as network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and deployment of high availability systems, architecting and deploying layered security structures, firewall configuration and support, configuring load balancing solutions, and planning high-availability server cluster systems.

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to plan, deploy, administer and repair converged communications networks built on Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive experience assisting organizations of any size to create collaboration ecosystems by delivering services that include Unified Communications Manager (CUCM) and Cisco CallManager planning and deployment, VoIP phones and soft phones configuration, and wireless IP phone solutions. Progent can help you with Cisco's extensive portfolio of UC applications like Cisco Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified Microsoft SCOM 2012 consulting experts have over 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to help you to fix critical problems uncovered by System Center 2012 Operations Manager. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist you to upgrade cost-effectively from Operations Manager 2016 to Operations Manager 2016.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage hardware. Barracuda Backup protects critical company data generated locally, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist you to design, integrate, operate and troubleshoot a BDR solution based on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.

WatchGuard Firewall Planning and Integration Expertise
Progent's WatchGuard experts can help you deploy WatchGuard Firepower Firewall security gateways that align with your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade to current WatchGuard Firebox firewalls. To learn more about Progent's consulting services for WatchGuard firewalls, see WatchGuard firewall configuration consulting.

Get in Touch with a Progent Network Support Expert
To find out how to get in touch with a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or visit Online Network Help.