For small office computer networks located in the state ofKentucky, Progent's Microsoft qualified professionals can deliver online support and troubleshooting to resolve your network systems problems quickly and affordably. Progent has acquired world-class skills, advanced software utilities, and support databases to diagnose and fix IT problems while avoiding the high cost and delays associated with onsite technical service visits.
If yourKentuckyorganization is located beyond the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your local network systems support options may be limited in expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís staff of network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical projects for a varied range of customers. This means you obtain not just the technical expertise needed for the job, but a professional with field proven methods for applying that expertise to deliver efficient network solutions.
CISA-certified Cybersecurity Audit Consultants
The CISA accreditation is an important achievement that represents mastery in network security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants undergo a comprehensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to assist businesses in the fields of IS audit process, IT enforcement, network assets and infrastructure ROI, IT support, safeguarding of data resources, and business continuity preparedness.
Eliminate Dependence on Freelance Consultants
By building a partnership with a full-service IT support firm such as Progent rather than with an individual freelance consultant, your company is ensured timely availability of capable professionals when you require them. You no longer have to worry that sickness, classes, vacations, or conflicting priorities with other customers will leave you with no support during a crisis.
Simple Engagement and Pricing Model
Progent's easy by-the-minute billing model requires no complicated contracts, retainers or hidden charges. Many competitors have minimum billable time or other additional fees that increase support costs. For remote support during normal working hours, you only get billed for the time spent resolving your problem. If it only requires ten minutes to solve your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged exclusively for the time when Progent's consultant is actually on-site working on your problems. Just Progent's value priced per-minute rate. For urgent same-day onsite service calls, you might be charged for our expertís travel time, but not an increased emergency rate. Because Progent has a large pool of engineers located throughout the entire service territory, an available engineer is usually near to assist. Progent can in addition offer on-premises technical support to the majority of zip codes in the U.S. within 24 hours of receiving a support request. Progent's online support group has provided assistance to small companies in every state in the U.S (See Progent's nationwide testimonials.)
CRISC-certified Risk Management Consultants
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, deploy, and support IS control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified risk management consultant to assist you to create and execute a risk management plan that follows industry best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
Planning Help for SharePoint Server 2013
Progent has been providing SharePoint consulting services since the initial SharePoint product was published over a a dozen years, and Progent has the scope of technical knowledge to assist businesses of all sizes to design and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide if an on-premises, online or hybrid configuration is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can help in individual tasks associated with your SharePoint 2013 migration.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with any number of access points can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can help your organization to assess the benefits of UniFi technology for your business and assist you to plan, install, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration.
Wide and In-depth Expertise with Business Networks
Progentís team of over 100 computer network experts means customers benefit from the leverage of more than a thousand years of cumulative background and shared information to resolve the most troublesome IT issues. Progentís accredited network engineers possess the know-how to identify fixes quickly and deliver them cost effectively.
Desktop Consulting and Support Services
Progent offers a wide array of affordable consulting and support services to assist your company to install, configure, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 10 planning and migration assistance, Microsoft Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit computing expertise.
NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites that are up to 185 miles apart. Progent offers access to a certified NetApp MetroCluster consultant who can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show adherence with industry standards and government mandates.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and speed up your return on investment.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity systems that protect a small business against modern threats or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing IT resources distributed over a mix of physical sites and public and private clouds.
Online Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, assigning responsibility, remote desktop control, status tracking, problem solving, and and metrics. Designed for smaller organizations with few full-time supprt technicians for end users, Progent's Standard Help Desk Services offer online support at a significant savings from Progent's normal desktop troubleshooting rates. Progent also offers rapid on-demand escalation to subject matter consultants to resolve complex problems. For more information, visit Progentís online desktop Call Center services for small businesses.
Microsoft Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management, team, create a corporate-wide security plan, automate network management, help with application development, and generate and test a disaster recovery/business continuity plan. If you are considering moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can help you to assess the benefits of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture.
Video Conferencing Consulting Services for an At-Home Workforce
Progent's consultants can help small and medium-size companies to deploy and debug conferencing applications to enable their at-home employees to collaborate securely and productively with fellow workers and clients. For details about ways Progent's consultants can help businesses to integrate and manage conferencing platforms for remote workers, refer to video conferencing consulting expertise for at-home workers.
Microsoft SharePoint Server Help
Progent's Microsoft-authorized SharePoint Server 2013 specialists, SharePoint Server 2010 engineers and Microsoft SharePoint Server 2007 support professionals can assist you to evaluate the business case for deploying the latest release of Microsoft SharePoint Server, advise you on the appropriate version of SharePoint Portal Server for your application, provide configuration and deployment services, help you to set up Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint, design a company-wide security strategy that encompasses portal technology, and deliver troubleshooting and Call Center support.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist you to assess the business value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Get in Touch with a Progent Computer Support Expert
To find out how to access a Progent network support expert for online or on-premises assistance in #(state), call 1-800-993-9400 or go to Online Network Support.