For small company networks located throughout the state ofKentucky, Progent's Microsoft authorized technical experts can deliver remote phone support and remote troubleshooting to solve your computer network issues fast and cost effectively. Progent has developed enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and resolve IT problems without the cost and time delays associated with on-site service dispatches.

If yourKentuckybusiness is situated beyond the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your local network support options may be limited in technical capability, or not available during urgent situations. This results in a computer network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís group of expert network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

Full Array of Security Help
Progent's , CISSP, CISM, and ISSAP certified security experts can assist you to perform comprehensive security audits, recover quickly from virus attacks, configure firewalls, set up secure mechanisms for remote and mobile connectivity, deploy spam and virus protection and email encryption, and craft a corporate-wide security plan built around round-the-clock automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection (ESP) for centralized endpoint security.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs health reporting, enables safe end-user self service, and offers a single control mechanism for administering mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.

Collaboration Platforms Consulting Expertise for Teleworkers
Progent can assist small and mid-size businesses to set up collaborative solutions such as SharePoint and Teams to allow their telecommuters to benefit from positive teamwork with colleagues and other stakeholders. To learn about ways Progent's experts can help companies to integrate and manage collaboration platforms for telecommuters, go to collaborative solutions support services for an at-home workforce.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent network consultant has access to the technical and training resources required to deliver the best IT help possible. Progent's network outsourcing, Call Center, Office 365 deployment expertise, and application development services permit small and midsize business customers to take advantage of the broad range of skills associated with the IT departments of large enterprises without the significant cost and hassle of maintaining a large in-house network support group.

Progent's Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of remote support services to assist you to plan, develop, pilot test, deploy, administer, and debug applications based on any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to upgrade your existing Excel solutions to the latest releases of Excel, support Excel on Apple iOS and Google Android smart phones and tablets, and fix compatibility problems between different versions of Excel. Progent offers as-needed support to organizations looking for a fast fix to a stubborn problem associated with Excel and Progent also offers full project management support for migrating or developing mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the needs of individual users or teams.

SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any deployment model including onsite, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support services ranging from on-demand design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on time and on budget. For more information, see SQL Server 2017 integration expertise.

Exchange 2016 Migration Support Services
Progent's certified MS Exchange 2016 migration consultants can help you in all facets of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Microsoft Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and log files; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

Power BI Integration Consulting
Progent's Power BI experts can help your business to design, deploy, maintain, update or debug your Power BI solution. Progent can also help you to prep your target data for Power BI reports and dashboards. Progent can assist you build and manage an onsite, cloud based, or hybrid environment to run Power BI. For details, visit Progent's Power BI integration consulting.

VoIP Platforms Consulting Services for a Remote Workforce
Progent can assist small and mid-size businesses to set up IP voice platforms to give their teleworkers the benefit of virtual extensions of the company phone infrastructure. To find out about ways Progent's experts can assist your remote workforce to deploy and troubleshoot VoIP technology, see VoIP consulting services for teleworkers.

Complete Documentation of Services Delivered
Progent produces full and meaningful documentation of all service work to ensure clients donít ever feel ďcaptiveĒ to their IT service company. Progent sends email documentation of support activity immediately after completion of each service task, and also encloses a printed copy along with monthly billings. Complete network support reporting makes it less disruptive for clients to move to a new support organization or take on more support responsibilities internally. Good support reporting also give IT managers the information required to assess the quality of maintenance services and produce more realistic network budgets.

Virtualization Expertise
Virtual compute, storage and networking technologies enable IT organizations to optimize utilization, simplify network operations, and improve application continuity and security. operate multiple virtual servers on a single physical computer. Common applications for virtual servers are resource efficiency, low-cost platforms for programs that only run on older OS software, and economical isolation of software development or testing environments from production systems. Progent's virtual server engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Microsoft Windows Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX network virtualization architecture and integration, and Citrix XenServer support. Progent can configure virtual machines to optimize performance, reliability and ease of administration while at the same time lowering costs; suggest and validate business recovery plans that minimize productivity loss in the event of a catastrophe; and deliver continuing maintenance, troubleshooting, and engineering services as computer technology evolves.

SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint 2013 engineers, Microsoft SharePoint Server 2010 specialists and Microsoft SharePoint Server 2007 support professionals can assist you to evaluate the economic justification for deploying the latest version of SharePoint, consult with you on the most sensible version of Microsoft SharePoint for your circumstances, provide configuration and deployment expertise, help you to install Microsoft SQL Server as a back-end database manager, optimize your network integrity, integrate your off-the-shelf and customized application programs to work with Microsoft SharePoint Server, design a comprehensive security strategy that encompasses portal technology, and deliver maintenance and Call Center services.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants can provide online or on-premises expertise to help organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the technologies that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliancesand management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.

Progent's Consulting Support for Microsoft SQL Server 2014
SQL Server 2014 includes significant improvements in critical areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft SQL Server 2014 consulting team can provide cost-effective online and on-premises services that include planning, configuration, management, troubleshooting, and application development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. In case your organization is currently running SQL Server 2014, Progent can help your company to perform a cost-effective migration to SQL Server 2016.

Contact a Progent Computer Support Expert
To find out how you can get in touch with a Progent network support expert for remote or on-premises support, call 1-800-993-9400 or visit Online Computer Help.

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