Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.
Progent locations in the Kansas City Metro Area
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining anytime-anywhere connectivity to email, calendars, web applications, and other critical business information. Progent can provide Kansas City, Missouri businesses support from BlackBerry-certified professionals who can assist companies to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, effective integration and maintenance of BlackBerry technology has grown more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-qualified engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their information system.
Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management tools to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like schedules, contact lists, tasks, IM, and custom business programs. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages and to IM-enabled software through Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-qualified consultants can help you plan, configure, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.
How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's certified experts can also assist you to resolve a broad range of issues associated with synchronization, handset detection, messaging reconciliation, web browsing, mobile connectivity, IM, workstation software installation, and Desktop Redirector.
As a top innovator in delivering countrywide online consulting services for small business networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless support expenses at a minimum and, by solving issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System and IM, install access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs assessment, solution architecture, roll-out planning and implementation, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your operational goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which administration approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.
Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.