Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other critical business data. Progent offers Kansas City, Missouri businesses support from BlackBerry-certified consultants who can assist companies to manage their BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, successful integration and support of BlackBerry technology has become more challenging. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-qualified engineers who can help small organizations to design, manage, and repair BlackBerry-based environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for integrating BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and control BlackBerry smartphones across your business, define security policies that make sense for your business, customize mobile software, and ensure that your network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives companies a single and secure source for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for applications such a calendars, contact lists, to-do lists, IM, and specialized business software. Due to BlackBerry Enterprise Server integration with Exchange, users carrying BlackBerry handsets can have push-based access to Exchange email and to instant messaging-capable software through Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-certified engineers can help you plan, implement, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry environment, and lower the cost of supporting mobile workers.
Professional RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available online to deliver expert assistance to companies in the Kansas City area or throughout the state of Missouri. Progent's experienced remote technical support experts have helped businesses resolve computer problems and reduce support costs in each state in the United States and built a large following of satisfied customers. (See Progent's client testimonials.)
Progent can provide online assistance for a wide array of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer has expertise in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, troubleshoot, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless solution that meets your IT budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software editions, processors and mass storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security specialists to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about engineering support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.