Expert Online Technical Support for Kansas City, Kansas Small Business Computers from World-class Engineers
Small companies have typically been overlooked by major network service firms. Many small businesses allow themselves to grow dangerously reliant on freelance engineers or small consulting firms who don't have the size or broad knowledge to respond quickly or effectively to network emergencies. Other small businesses turn to giant support providers that employ personnel able to offer standardized solutions to common problems but who do not have the experience and versatility to handle the diversity of environments and lack of standardization that characterizes small business IT networks.

Progent's time-tested methodology for providing low-cost and effective technical service to small businesses has made Progent one of the premiere Microsoft-certified network service firms in the country. Progent has provided online help to small businesses in every state in the U.S. (refer to Progent's client testimonials).

Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.

Progent locations in the Kansas City Metro Area

City	Street Address	Contact Information
Kansas City	111 W. 10th Street Kansas City, Missouri 64105	Sales Phone: 816-897-4252 Link: Kansas City Network Support Services

For larger companies, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house IT support staff. This can save money and minimize technical risks for big projects such as application design and development, business continuity planning, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can in addition offer access to certified experts to help your business to plan and implement a sensible cloud computing strategy.

Key Products and Technologies Supported by Progent for Business Networks in Kansas City, Kansas
Progent's national team of industry certified experts provides support for all facets of network systems used by businesses of any size. Technologies supported by Progent in and around Kansas City include:

Service Delivery Options Available for Kansas City, Kansas Businesses
Progent has a variety of alternatives for providing small and midsize businesses and local governments with affordable IT services for technical support, system architecture, hosting services, and network management. Progent's paradigm for delivering computer support services is built on the Help Desk Call Center structure familiar to big IT groups. Progent's Helpdesk Support Mechanism ensures fast support, thorough service documentation, dependable follow-through, and strict cost control for a range of network service delivery options that include online troubleshooting, on-premises support, top-level consulting, as well as server hosting.

Online Support
Progent’s Technical Response Center provides urgent and routine online support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered environments in the United States and worldwide. Progent's certified service experts can assist customers to troubleshoot and fix network issues without the cost or delay of on-premises service calls. The experience of Progent's IT engineers makes it possible to resolve the majority of network problems rapidly. For the most complex issues, Progent's breadth of knowledge makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-based signup process for new clients to address urgent situations and Progent charges per minute with no sign-up fees or minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISA-certified security professionals. Learn additional details concerning Progent's online network support services.
On-site Support
Progent offers on-site technical support for registered clients in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote support experts to give small and midsize companies the optimal solution: onsite support technicians when you require them as well as the on-line expertise of Progent's seasoned team of IT consultants, security professionals, and business application developers. The wait time for on-site service calls is typically less than 24 hours. There is no sign-up or retainer fee for becoming a Progent customer for onsite support. Find out more details concerning how and why to sign up for Progent's in-person network support.
Phone Support
Progent's Standard Help Desk Services offer smaller organizations a comprehensive solution that manages all aspects of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount off Progent's regular desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve the most issues. for more information, refer to Online Help Desk Services for Small Businesses.
IT Consulting Services
Progent provides small businesses budget-friendly access to enterprise-class IT professionals who can deliver assistance with vital products and technologies such as
Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network design, network security consulting, non-stop network design, virtualization strategies, plus configuration, customization and training for business programs such as financials, ERP, reporting, sales automation, and office productivity suites. Progent can help with short-term projects including office moves and major software migrations, longer term projects such as management information software development and support, database application development and administration support, and web design, continuing services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for IT infrastructure monitoring and system management, or urgent services like data restoration and virus removal.
Application Hosting
Progent can host mission-critical business applications like Exchange Server and Microsoft SQL Server in order to provide small companies with higher degrees of availability, security, and performance than is feasible using the class of on-site data center that is achievable for most small and midsize companies. Because Progent uses the same data centers that support the equipment of many of the planet's largest IT companies, Progent can eliminate the cost of creating and maintaining the infrastructure required for world-class cooling, power backup, and uninterruptible Internet connectivity. For hosted application servers, Progent can also ensure that patches and service packs remain current, protection and efficiency is continually tracked, and systems are regularly backed up and ready for full and rapid restoration. Learn additional information about Progent's hosting services for Microsoft Exchange Server and other mission-critical applications.
Private Cloud Hosting Services
Progent's Private Cloud hosting offers full hosting services for the entirety of a small company's production servers in an environment that not only delivers the top degree of availability and scalability but that is in addition easy for customers to migrate to another service provider or to bring internally whenever your situation warrants it. Progent's Private Cloud hosting service is founded on tested virtualization technologies that allow companies with mixed environments to benefit dramatically on the costs of hardware, infrastructure maintenance, and IT management while getting world-class dependability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service covers all server-centric software in one centrally administered service, can support the multi- platform and non- standardized environments common with small companies, and retains control of the licenses in the client's possession so that migrating to a different virtual host is quick, safe, and affordable. This avoids ending up a prisoner of a specific hosting service while still offering all the savings related to ASP and SaaS hosting services.
Hybrid Cloud Planning and Integration Consulting Services
Progent can provide expert online consulting to help businesses of all sizes integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that utilize physical resources as well as public cloud services. To help you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's value-priced ProSight series of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire threat progression including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
ProSight DPS: Managed Cloud Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows fast restoration of vital data, apps and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Read more about ProSight DPS Managed Backup.
ProSight WAN Watch: Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their networking appliances such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are discovered. By automating tedious management processes, WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that need critical software patches, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of top information security companies to provide web-based control and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.
ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a cleaner Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with data security requirements, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's ability to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient AV and backup system that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Kansas City, Kansas Businesses
Progent's size, breadth and depth of information technology skill, and familiarity with enterprise IT support allow small and midsize businesses to sidestep the pitfalls related to excessive dependence on small support organizations or freelance consultants.

Teaming with Progent's Experts allows your company to:

Prevent Excessive Dependence on Freelance Consultants
For IT support, smaller companies sometimes rely heavily on individual consultants. Though freelance service engineers carry lower expenses than larger IT service firms and can afford to charge nominally smaller rates, freelancers are frequently stretched to far to react quickly to critical situations. If an independent consultant is busy with another customer, sick, on vacation, or in training, the lack of replacement personnel may require your company to wait for assistance during a crisis. As your small business expands, network unavailability or difficulties with line-of-business applications get more costly. The dollars you believed you were saving on an independent consultant can evaporate fast due to lost output. In addition, when independent engineers confront new technologies, the lack of a large engineering group to rely on for assistance requires them to learn with the meter running while your business winds up footing the bill for their continuing education.
Have Access to Certified Professionals in Complex IT Issues
The majority of smaller service firms or independent engineers who concentrate on small business network support are capable of delivering routine fixes but lack the background to deal efficiently with complex network configurations with mixed platforms, many sites, Voice over IP systems, mobile workers, integrated financial and operational software, eCommerce, and custom line-of-business software. Progent's background with worldwide enterprises and Progent's large group of specialists can be valuable to your business because enterprise networks are by nature complex, support problems require thorough understanding of in numerous technical disciplines, and achieving a high degree of robustness, availability, and security calls for industry-proven best practices.
Create a Firm Basis for Seamless Growth
Small businesses often begin with a network implemented on a tight budget. Lacking a solid architecture, a series of improvised repairs often get tossed onto of a weak foundation. As a company grows, reliability and scalability issues can hinder the success of the organization. These environments need proper assessment, smart strategic analysis, and broad-based expertise to migrate to a network infrastructure that can provide the reliable basis to handle critical business requirements and support future growth.
Work with Solution Providers, Not Product Resellers
Small companies need direction and insight to navigate through an increasingly complex maze of technology options offered for accelerating growth and enhancing efficiency. Businesses do not need a network consultant or support firm that tries to promote a product. Progent avoids conflicted motives by not selling any products. Progent sells consulting and services only. This allows Progent to match consulting support services with the genuine needs of clients. Combining IT consulting and product selling can lead to a situation where the proposed solution is built around a preselected technology instead of being driven by the actual needs of a client.

Contact Progent
If your Kansas City, Kansas business wants to contact Progent to ask about IT outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Online Network Help
For fast online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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scom 2016 reporting server Professionals
Expert Microsoft Certified scom 2016 VMware integration Technology Consulting

System Center 2016 Operations Manager is designed to promote top performance and maximum uptime for key applications by offering centralized, mixed-platform tracking of IT infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite support to help organizations of all sizes to plan, integrate, tune, enhance and repair SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from earlier releases or from other monitoring products, or combine multiple monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 environment to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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IT Consultant for Microsoft Windows 2008
Support and Integration for Windows Server 2012 R2

The complexity and integration demands of Microsoft Windows Servers requires a network consulting team with hands-on experience and broad knowledge in planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s consulting support can help you with designing, installing, managing, and troubleshooting Windows Server solutions that increase the productivity of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.

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Microsoft and Apple Mac Desktop Systems Consultant
Small Business IT Support for Desktop

Progent offers a broad range of affordable services to help your company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or online help for individual machines or laptops or help you to plan and carry out a large-scale rollout of new or updated operating system platforms and applications. Progent can also provide consultants and technical workers to help your company to prepare for and implement a site relocation or merger organized to produce minimal disruption of your business.

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PC Consulting for Fault Tolerant Email
Microsoft Exchange Server 2000 Migrations

Progent's Microsoft-certified professionals have over a decade of background delivering messaging solutions for companies ranging from small offices to large enterprises. Progent provides affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange consulting services can help you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you integrate Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard security services.

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Email Virus Fingerprint Specialists
Consultant for ProSight Email Guard Spam Filtering

Progent's ProSight Email Guard uses the technology of leading information security companies to provide web-based control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.

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ASA Firewalls Online Troubleshooting
Cisco ASA and VMware Engineer

Progent's Cisco-certified CCIE network engineers can assist you to manage your existing PIX 500 or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

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Check Point Newxt Ceneration Firewalls Information systems Security Outsourcing
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Progent's Check Point Software firewall experts can help you design, integrate, and manage firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you support older Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.

Microsoft Live Communications Server Professional Microsoft Live Communications Server Professional
Network Consulting for iPad 3
Onsite Technical Support for Mac

Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and iPad management, or moving to iCloud. For business environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and aligned with your organization's business goals.

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Dynamics GP Custom Software Setup and Support
Development Firms for Microsoft Dynamics

Progent's seasoned solution designers and programmers can assist your business to create customizations to Microsoft GP that support the unique requirement of your business without losing the benefits of seamless Windows integration. Progent can also offer help with a range of development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.

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Consultants for Cisco Firepower
Cisco Firepower URL Filtering Consulting Services

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified management of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to build and centrally control IT ecosystems that span branch offices, data centers, private clouds and public clouds.

Network Recovery for Remote Help Desk Outsourcing for Microsoft SharePoint Server 2013
Proxim Wireless Case Studies
Case Studies for Building to Building Wireless

Progent delivered a wireless integration environment that allowed a school to increase productivity and avoid the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even longer distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it provided immunity to local interference.

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Data Center Remote Technical Support
Data Center Colocation Help and Support

Progent’s data center support services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring on-demand in-person help at the collocation site as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of IDC and IDC and colocation support services such as network topology analysis, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, design and installation of fault tolerant systems, defining and deploying layered security defenses, firewall integration and support, designing load balancing environments, and creating fault tolerant server clustering systems.

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If your company does not need urgent online support but expects to require assistance with your network in the near future, you can conserve time and expenses and guarantee that the right IT skill will be available when you want it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.

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Wireless Email Support Organization
Mail IT Specialists

Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide high availability email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

Onsite Technical Support for SQL Server 2016 and Hyper-V SQL Server 2016 Enterprise Computer Consulting

Operating System One-On-One Training Server Training

Outsourcing for Redhat Linux, Sun Solaris, UNIX Support for Redhat Linux, Solaris, UNIX

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Expert Microsoft Certified SQL Server 2017 and Amazon Marketplace Web Service Network Consultants
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Progent's certified SQL Server 2017 consultants can assist your organization to design and implement an efficient upgrade from your current SQL Server deployment to SQL Server 2017.

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Specialists for Information Assurance
Security Information and Event Management Consulting Services

GIAC was established in 1999 to validate the skill of IT security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security disciplines covered within GIAC accreditation including evaluating network vulnerability, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

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Security Protect Security Network Security Test

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Consultants for Virtual Server
Virtualization Engineers

Server proliferation wreaks havoc on IT budgets and management resources. Server consolidation through a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient use of physical computers, simplified operations, enhanced system availability, and easier manageability. Common uses for virtual servers are hardware consolidation, economical hosts for line-of-business legacy software based on obsolete operating systems, and inexpensive isolation of software development or evaluation environments from production systems.

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SMS Migration Professional
SMS 2003 Upgrade Support Services

Progent’s Microsoft certified consultants offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications quickly and automatically to specified users, reduce software expense and stay compliant by understanding patterns of usage, enhance Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the management functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including program and appliance inventory.

Stockton Design Consultants Northern California Cisco Certified Experts Consultancy Services Group

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Operations Manager Online Troubleshooting
System Center MOM Consulting

Progent provides a selection of network service bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Operations Manager, a next-generation server and system support software platform that tracks the reliability, performance, and security of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced network support packages, small companies can choose a simple co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

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Troubleshooting Santa Cruz Santa Cruz County Online Technical Support for Microsoft SharePoint Server 2013

Ubiquiti Security Gateway Technology Professional Ubiquiti switch Services

Ubuntu Linux Engineer PCLinuxOS Linux Services
Freelance Microsoft Consultant Open Positions
Independent CRM Contractor Work From Home Job

Our Experts Group offers consulting in important fields such as Macintosh networking and applications; Expertise for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM expertise; Mission-critical and specialized application support; Chief Information Officer, management information analyst, and project logistics services; Special applications development and integration; Web site, eCommerce, Electronic Data Interchange, and client portal development and deployment; Database management and efficiency consulting; Management intelligence expertise; and Telecom architecture consulting.

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scom 2016 hybrid cloud monitoring Network Consultant
scom 2016 ACS database Consultants

System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for critical applications by providing unified, mixed-platform monitoring of IT resources installed across on-premises datacenters and cloud environments. Progent's SCOM consulting group offers world-class remote and onsite support to assist businesses of any size to design, implement, optimize, enhance and repair Operations Manager 2016 solutions. Progent can assist you to move to Operations Manager 2016 from earlier versions of Operations Manager or from other monitoring platforms, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.

Windows 7 Wireless Support Microsoft Windows 7 Upgrade Engineer
System Center 2012 Operations Manager Help and Support
SCOM 2012 Application Monitoring Support

Progent's Microsoft-certified consulting experts have more than 10 years of background designing, implementing, enhancing and fixing SCOM environments and offer companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.

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IT Training Engineer
Network Consultants for Knowledge Transfer

Progent practices knowledge transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on information about critical technology and proven processes to make their networks more robust, protected, and efficient.

Windows Software Consulting Services Windows Server 2012 Professionals

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XenApp Virtual Windows Applications Remote Support Services
XenApp Virtual Applications Engineer

Progent's Citrix-certified experts can help your business to plan, deploy, manage, and troubleshoot a virtual application delivery solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can help your organization to manage and support an off-site datacenter that offers high availability, advanced security, and rapid disaster recovery.

wireless LAN controller Engineer Remote WLAN controller Integration Services