Fast Remote Help for Kansas City IT Networks
Urgent Remote Consulting for Kansas City NetworksFor companies located in Kansas City or anywhere in the state of Missouri, Progent provides online help for computer systems based on Microsoft, Cisco, macOS and OS , or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided remote support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified network specialists to handle complex infrastructure problems, plus the assistance of CISA and CISSP-certified security consultants to handle high-level security design and diagnostic issues.

Progent's remote technical support experts offer excellent value because they have the real-world experience and are equipped with the advanced technology needed to resolve the majority of information system problems quickly. This lowers immediate expenses since solutions use up minimal billable minutes. Remote support also eliminates the cost of sending an engineer to your location. Your organization benefits additionally in indirect costs by reducing or eliminating system outages and associated costs resulting from business disruption, disgruntled clients, unproductive workers, and de-focused executives. Progent's advanced remote technical support know-how is particularly helpful for businesses that depend on public clouds for vital infrastructure or applications such as Microsoft Azure, Amazon AWA, or Exchange Online, where onsite IT support may not be an option.

Progent's billing policy for remote help is designed to leverage your network support dollar. Progent bills on a per-minute basis for telephone-based assistance, so you pay just for the services that you actually get. Unlike typical online support firms, Progent asks for no initialization fee or minimum payments. Progent's one-minute granularity and clean policy for pricing eliminate situations where fast fixes somehow turn into major invoices. Progent's penchant for solving problems efficiently means you spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Through years of experience, Progent has fine tuned an arsenal of optimized tools and field-proven processes that allow the maximum level of effectiveness for online technical support and troubleshooting for IT systems of any size. Progent provides protected VPN support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the engineers of Progent's online support team to interface to your network without breaching network security.

Progent's proven service reporting system maintains comprehensive records describing all support that Progent's customers have been provided. Progent's authorized engineers have access to the specifics of assistance rendered to each Progent client by every engineer. This database of problems and solutions is organized as a conveniently exploitable proprietary database that permits Progent's remote support professionals to share their experiences company-wide to ensure that the value of Progent's technical support improves over time. Progent's advanced certifications and working associations with important industry leaders such as Cisco and Microsoft make available other vast technical databases and allow quick access to manufacturers' in-house engineering staff so Progent's remote service experts can find the best resolutions quickly.

Online technical services offered by Progent to customers in Kansas City and anywhere in the state of Missouri include:

Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate services designed to enable small and medium-size organizations to utilize the same advanced technology deployed by many of the industry's leading enterprises. Progent's ProSight suite of network monitoring and management services addresses all critical facets of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the entire malware attack lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital files, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver web-based control and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by checking the health of critical assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be ported easily to a different hosting environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their information system. Based on some of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security regulations, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's preparedness to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup system that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the services of world-class remote consulting professionals for contract information technology projects. Billing charges for longer-term development or consulting projects are set according to the level of expertise of the consultants involved. Progent's background in these special fields of information technology allows clients to complete major projects economically and on schedule. Progent's special online engineering services include:

  • Call Center Support
    Progent's Help Desk programs for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include full-service Help Desk Call Center outsourcing, virtual Help Desk services, and Help Desk consulting. Progent's Help Desk outsourcing support services are a convenient solution for companies who lack the money or time to create an in-house Help Desk but who want quick communication with a reliable Help Desk Call Center with proficient telephone assistance plus the expertise to escalate the most challenging trouble tickets to high-level engineers.

    Progent’s Virtual Help Desk Call Center is designed for bigger businesses and operates as a seamless reinforcement of your current Help Desk resources. Progent's Virtual Help Desk can serve as a an escalation resource to handle complex computer system challenges, or be available in those situations when your ordinary support engineers are overwhelmed.

    Progent's Help Desk Call Center staff of veteran network experts provides your customers in Kansas City or anywhere in the state of Missouri rapid communication with an effective support group with years of experience offering phone help and online diagnostics for computer environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Help Desk Call Center the reputation as a major driver of company success, and Progent's goal is to solve rather than just report technical problems.

  • Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Consulting Group provides remote and in-depth engineering expertise and training in specific business application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom programming, and education for Microsoft business applications such as CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, custom programming, and training services, see Progent's Applications Experts Services.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of System Center 2016, extend or tune an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Support
    Progent can deliver organizations in Kansas City, or anywhere in the state of Missouri, remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can customize SCOM to suit your environment so your computer maintenance is proactive rather than reactive. By anticipating emerging trouble spots before they result in network outages, remote monitoring can ward off disruptive and expensive network failures. Progent can also provide help with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or systems that support a combination of platforms.
How Your Kansas City Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent remote expertise with Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Help, telephone 1-800-993-9400, or see Contact Progent. For offices and new ventures in Kansas City or anywhere in the state of Missouri, Progent's phone-based computer support specialists are ready to provide expert and economical IT support the moment your business needs it. Long experience providing remote technical assistance has led to Microsoft Partner certification for Progent's consultants and has helped Progent to develop high-end troubleshooting skills and to refine online connectivity tools to repair IT problems quickly while avoiding the cost and lost productivity associated with on-site support visits.

Even if your Kansas City organization deals with a regular independent support technician or employs a full time IT staff that can handle common computer problems, Progent’s Microsoft certified engineers are available to provide an easy and seamless remote expansion of your local resources in cases when your usual service personnel either don't have the availability or the expertise to deal with sudden network emergencies or particularly complex integration projects.

Benefits of Progent's Network Help for Companies in Kansas City
Progent's online network troubleshooting services allow your Kansas City business to experience the benefits of on-call, world-class network support without the cost of managing a full-time IT organization. Your information system will acquire added business value by becoming increasingly reliable, productive, and protected. Benefits to your company include:

  • Seamless remote extension of your local support resources
    With most businesses in Kansas City or anywhere in Missouri, nearby computer service resources, whether made up of outside consultants or an in-house IT staff, can handle typical network issues. However, serious problems may occur when your regular support personnel are too busy or unavailable, and some problems may stem from technology that is unfamiliar to your local service people. In these situations, Progent's online service professionals give you an easy, fast, and economical solution to augment your regular help and to convey useful knowledge to improve your capability to handle downstream problems in-house.

  • Less Reliance on Individual Service Providers
    For network support, smaller businesses often rely on independent freelance service providers. While independent service people have smaller internal costs than big service firms and can afford to charge lower rates, they are occasionally stretched too thin, making it impossible to respond quickly to urgent situations. If a freelance service provider is occupied with another client, ill, on a trip, or in training, the lack of fallback help may force your company to wait for assistance during an IT crisis. As your network grows, network downtime and problems with vital applications become more expensive. The budget you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent offers a reliable source of reserve support experts to insure your network stays up and running.

  • Build a Solid Basis for Seamless Growth
    Companies often begin with an IT system created on a shoestring budget. Lacking a strong framework, slap-dash repairs often get thrown onto an unstable foundation. As a company grows, reliability and scalability problems can impede the productivity of the organization. These badly built systems need proper assessment, smart long-term planning, and extensive IT knowledge to upgrade to a network architecture able to offer the stable foundation to meet critical business demands and simplify future expansion.

  • Work with Solution Providers Instead of Technology Resellers
    Smaller businesses require guidance and technical training to navigate through an increasingly complex maze of technology alternatives capable of promoting business growth and enhancing efficiency. They do not need a computer consultant who is motivated to resell a specific vendor's technology. IT support and product sales can result in a scenario where the proposed solution is built around a predetermined product rather than the true needs of a business. Progent avoids these conflicts by selling just services rather than products. This allows Progent to align IT expertise with the best interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of technical experience, fine tuned remote support tools, and understanding of corporate IT enable companies to escape the pitfalls associated with excessive reliance on smaller service organizations, individual freelance service providers, or over-stretched internal resources.

Progent stands out by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional background, at the front lines of network support, performing a wide variety of IT projects for a large mix of customers. Every Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not just world-class IT capability, but also a support engineer with field-tested methods for applying computer knowledge to repair actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for phone support and on-site help by the minute. Consequently, you are invoiced exclusively for delivered support. Progent does not demand a higher rate for after-hours or urgent support, and within California or in regions where Progent offers on-site service, Progent does not bill for travel except for emergency support where on-site work is less than four hours. In addition, Progent applies no initialization charge and requires no monthly commitment for services delivered during regular business hours. Many service firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for fast solutions so you won't be forced to permit less critical problems to fester.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their scope, Progent can focus on providing hard-to-find services where Progent has little competition. Companies who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.

  • 24x7 Server Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting firms to provide round-the-clock system monitoring services powered by Microsoft System Center Operations Manager. MS Operations Manager allows your computer support to be anticipatory rather than reactive. By uncovering potential problems before they result in lost productivity, system monitoring can save your IT network from stressful and costly availability disruptions.
How Does My Business Begin Getting Online Computer Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, visit Immediate Technical Support.


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Computer Consultants for SMS 2003 Upgrade
SMS Server 2003 Upgrade Online Consulting

Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to deliver important software quickly and automatically to appropriate users, lower product costs and adhere to licensing agreements by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by efficiently exploiting the management capabilities incorporated into Windows. Progent’s SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and resource monitoring management including software and appliance inventory.

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Microsoft Financial Software Online Help
Microsoft Dynamics GP Engineer

Progent’s Microsoft certified consultants offer a variety of consulting services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is a financial and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the capability you currently need, with the option to expand clients and enlarge functionality in the future. Progent’s Dynamics GP/Great Plains consulting experts can show you how to install, customize and manage the current version of Microsoft Dynamics GP or upgrade efficiently from an older edition.

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Microsoft VBA for Mac Engineer
 Mac Office Technology Consulting

Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally limit sharing between Mac and Windows users.

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Custom Microsoft Dynamics Development Small Business Computer Consulting Group

Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your particular business needs. Progent’s Microsoft-certified consultants provide expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting services for safe, corporate-wide resource sharing as well as integration with Customer Relationship Management packages.

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Juniper Firewall Network Consultant
 Firewall Network Install for Juniper Routers

Progent's Juniper-certified network engineer can help your company to plan and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants can also provide expertise with Juniper's premiere network operating system to enable your business to simplify the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you maintain environments that incorporate a mix of Juniper's software platforms.

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Network Consultants for Cisco Firesight
Firepower Management Center Network Engineer

The new Cisco ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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Windows and Solaris Computer Consulting
UNIX, Windows Professionals

Progent's UNIX platform consulting services provide small companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient single consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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SQL Designer
 Consulting for Microsoft SQL

Progent's Microsoft-certified SQL Server application programmers and database administrators offer remote consulting to assist businesses of any size to build, manage, and maintain applications based on Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server experts offer support for any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and data warehousing.

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Check Point VPN-1 Security Organizations
Check Point NGX VPN Protection

Progent's Check Point experts can help you select and deploy Check Point Software Firewall and VPN utilities and appliances powered by Check Point Software's technology to provide an affordable and effective security solution for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and provide a central source for on-going technical support, administration, education, and design services.

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Lync Server Consultant Services
Microsoft Lync Server 2010 Consulting

Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and PSTN telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to design and execute a smooth Skype for Business migration.

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Postini Design and Installation
Postini Setup and Support

E-Mail Guard by Postini provides continually upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to qualify for a standard Postini license, you can still have the use of Postini’s Perimeter Manager technology via Progent’s E-Mail Guard anti-spam and antivirus aggregation program. Progent’s expert e-mail security consultants can show you how to develop an email protection strategy that incorporates anti-spam and anti-virus technologies and policies.

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Progent’s Wireless Consulting Services provide a convenient, affordable option for companies of any size to configure, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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Consulting Services for High Availability Interoffice Connectivity
High Availability Interoffice Connectivity Consult

Progent’s high availability interoffice connectivity and 24x7 network infrastructure consultants can help small companies create fault tolerant Interoffice connectivity through fully redundant system architectures with transparent failover. Progent’s CCIE engineers can design and implement fault tolerant Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking.

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Microsoft System Center 2012 R2 Migration IT Consultant

Progent has more than 10 years of experience integrating, and supporting the core components included with System Center and can assist you to plan, install, manage, and repair your System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist you to migrate to the current edition of System Center from a previous one or from another IT management platform to provide the advantages of best-in-class deployment, management automation, security and compliance, plus datacenter and application availability and performance monitoring.

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CISSP Security Consultant
Technology Consulting Services for CISSP

Progent's CISSP-premier cybersecurity consultants can help businesses of all sizes with any facet of IT security. Progent can help implement efficient cybersecurity solutions that guard a small office from modern malware attacks or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources spread over multiple physical datacenters and various clouds.

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Remote Monitoring and Reporting Computer Consulting
Remote Monitoring and Reporting Remote Consulting

Mid-sized companies can derive all the benefits of System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced IT support programs, mid-size organizations can select a simple co-sourcing service program based on Operations Manager 2007 with server monitoring, proactive warnings, comprehensive reporting, Help Desk Call Center, and remote service. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide medium-size company information systems world-class reliability, security and performance.

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On-site Support for SCCM 2016 Central Administration Site
IT Consulting for SCCM 2016 and Exchange 2016

System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud specialists can help businesses of any size with any facet of planning, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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Internal Security Scan Consultant
Internal Network Security Scan Specialists

Progent offers two ultra-affordable service packages designed to allow small companies to receive a professional security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from outside your company firewall to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer executes a network scan from a secure machine within your company firewall to evaluate the risk to internal assaults. Both security inventory services are set up and executed from a protected external location.

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Microsoft and Cisco Authorized Expert Chief Information Officer Online Support Services
Chief Information Officer Technology Consulting

Progent can supply small businesses with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy appropriate technology to improve business operations so they match more closely with your corporate goals. Your company can develop and install a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.

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Windows Server 2008 Active Directory Outsourcing
Windows Server 2008 Security Support and Help

Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that improve output of local, remote, and mobile users. Progent's network professionals can deliver cost-effective online consulting, troubleshooting, and training services to assist your company to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.

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Office SharePoint Server 2010 Consultant
Microsoft Office SharePoint Server 2010 Support Outsourcing

Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for intelligently connecting people, teams and data. SharePoint provides a common spot for your employees or clients to access, organize, share and interact with useful information, files, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and projects with the information they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or migrate to the current release of SharePoint.

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Dynamics GP Accounting IT Services
Dynamics GP/Great Plains Integration

Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented approach you can purchase only the capability you currently need, with the option to expand users and increase functionality in the future. Progent’s Dynamics GP Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.

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Spam Filtering Technology Consulting Services
Microsoft Outlook IT Consulting Firm

Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to enhance email security and virus protection, achieve high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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.NET Engineer
Software Engineer

For custom program creation, Progent can supply software design consultants to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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Exchange Server 2007 Setup and Support

Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.

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Exchange 2000 Upgrade Help
Microsoft Exchange 2000 Upgrade Configuration

Progent is one of the most qualified IT consulting companies for integrating email systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small businesses receive all the benefits of Exchange Server 2000 under typical situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.

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SQL Server 2016 R Services Online Technical Support
Specialists for SQL Server SSAS

SQL Server 2016 offers major enhancements in performance, scale, security, uptime, mobile computing support, plus integrated business intelligence. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics GP, Skype for Business, and SCOM.

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Online Help for Exchange 2016 Office integration

Progent can help your business in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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Les Kent has a 35-year history of effective technology integration, executive administration, sales, and operations. He has demonstrated a talent for developing elegant information technology solutions during his time as as a system designer, software developer, project manager, implementation expert, and problem solver for small companies, new ventures, and major enterprises.

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Dynamics GP VBA Specialists

Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that support the special requirement of your business while retaining the advantages of Windows integration. Progent can also offer help with a range of development tools that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

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Progent offers the support of a senior consultant with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your internal network management group, your ISP, and your telepresence technology supplier to assist your company increase the strategic value of your telepresence solution.

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Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike many freelance consultants or small support firms who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation sent by each consultant to each client. The discipline of documenting and archiving service activity results in more efficient support and eliminates a variety of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

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Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple sites with thousands of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned Wi-Fi professionals who can help your organization to determine the benefits of UniFi technology for your environment and help you to plan, deploy, manage, and troubleshoot your UniFi solution.

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ProSight Remote Monitoring and Reporting Consulting

ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact your business.

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Progent is one of the most qualified network consulting firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 for typical scenarios such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.

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 VMware NSX and SRM Technology Professional

VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete logical network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, configure, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

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Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide quick return on investment by increasing your productivity, cutting the cost of equipment and support, simplifying administration, and consolidating your key communications technologies.

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Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience configuring ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely limiting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Computer Security for Juniper SSL VPN Router

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Progent's ProSight family of managed services are geared to offer organizations who have minimal in-house network support staffs with affordable access to world-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance expenses, smart automation of common management processes, continual adoption of new technology, graceful migration from older technology to modern solutions, improved alignment of information technology with strategic goals, guidance from seasoned network consultants, and allowing management to concentrate on business rather than fast-evolving network technology.

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Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, manage, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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IP Telephony Troubleshooting

Progent's Cisco CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.

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Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.

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Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and implement a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand architecture assessment or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is carried out on schedule and on budget.

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Dynamics GP/Great Plains Features IT Services
Great Plains Support and Help

Dynamics GP can help you grow and manage your business better by delivering easy availability of strategic data and a fast return on investment. Dynamics GP offers important business benefits including its ability to expand the reach of your organization, handle your accounting, automate financial processes, unify processes across your company, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer experienced Dynamics GP support professionals to make sure you derive all the benefits of your Dynamics GP software.

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Apple OS X Online Troubleshooting
Macintosh OS X On-site Support

Progent's experts can provide Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also help your business with iPhone support and iPad synchronization, or migrating to iCloud services. For computer networks built exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.

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Branch Offices Technical Consultant
Sales Office Information Technology Consulting

Years of background delivering Microsoft support and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that need network service with the flexibility common to with small organizations but which includes effective communications, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office located anywhere in or any region covered by Progent's consultants, Progent can offer a broad range of in-person and remote network support services and system design assistance.

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Progent can help you to deploy Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.

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Cisco and Microsoft Certified Experts Small Office Migration Firm
Small Business Manager

Progent delivers the services of Microsoft and Cisco-Premier IT consulting experts to offer clients economical alternatives to help organizations optimize the value of Microsoft and Cisco technology. For networks that range from small offices to large corporations, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, security, reliability, performance, and system management.

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Dynamics GP Software Network Consulting
Network Consultants for Microsoft Dynamics GP

Key characteristics of Dynamics GP/Great Plains software include a modular structure that allows you to buy only the functionality you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to speed access to corporate data, the capability to integrate information from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open architecture that makes it easy to create custom programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide expert GP support professionals to help you convert the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.

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IT Consultants for Small Business
Small Company On-site Support

If you have a company IT system with 10 to 50 desktop clients, Progent's IT outsourcing services save your business from over-reliance on single independent consultant while giving you cost-effective and dependable access to high-quality technical support. By providing network consulting help when you need it, offering specialized knowledge for key technologies, delivering value-added services such as automated server monitoring, and charging only for support you receive, Progent gives you an economical way for optimizing the profitability of your small business network. Progent is the intelligent way for small businesses to build and support a reliable and safe information network and to have fast access to the skilled help ordinarily available only to enterprises who can afford a sizeable internal IT organization.

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Consulting Services for Skype for Business Persistent Chat
Skype for Business Front End Pool Pairing Consultant Services

Progent's consultants can provide online and on-premises expertise for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified network security experts can help you create and verify a security strategy for your Skype for Business deployment that meets government and industry standards.

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SPS 2010 Remote Troubleshooting
SharePoint Portal Server Engineer

Progent's Microsoft-certified experts can help you evaluate the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most sensible edition of SharePoint for your application, provide setup and integration expertise, help you to set up MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to work with Microsoft SharePoint 2007, design a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.

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Providers for Desktop Technology Network Consulting Firm
Microsoft Certified Active Directory Support Outsourcing
Active Directory Outsourcing

Microsoft Windows Active Directory requires significant hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are experts in planning, deploying, and supporting complex Microsoft Enterprise AD projects. Progent’s areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy legacy software configuration objects in production Active Directory systems, and fixing failed configurations of AD and AD-integrated applications.

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Microsoft Certified Expert Troubleshooting for Windows Failover Cluster
Expert Microsoft Certified Specialists for Windows Server 2008 Failover Clustering

The server cluster technology incorporated into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of server clusters that provide greater levels of system dependability, security, efficiency, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened protection and quorum models, minimization of failure points, greater storage and memory capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of failover clusters, design and implement a deployment, train your IT staff to manage your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure.

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Hosting for Exchange Engineers
Hosting for Exchange Technology Professional

Progent's Exchange Hosting and Management Services offer an enterprise-class data center with backed-up electrical and environmental control systems, 24x7 staffed security and operations center, and failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are configured as virtual servers for fault tolerance, easy expandability, and fast restoration. Progent's services feature integration with your business network, access to handheld computing products, continual monitoring of performance and security, spam and virus protection, patch and service pack management, Help Desk Call Center support, daily data backup, and comprehensive messaging administration services.

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Small Office Engineers
Small Business Server Consultant

Progent offers organizations of all sizes enterprise-class IT online or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also can provide security consulting for businesses ranging from the small office to the global enterprise.

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Expert Microsoft Certified Windows Server 2000 Migration Consultant
 Microsoft Windows 2000 Network Consultant

Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network management, provide technical support and troubleshooting, and enhance security. Progent can also show you how to design, justify, and implement a plan to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.

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SCCM 2007 Onsite Technical Support SCCM 2007 Support and Help
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SMS Server 2003 Upgrade On-site Technical Support Network Engineer for Systems Management Server 2003
SQL 2014 Integration Specialists Outsourcing IT Support for SQL Server 2012
Internet Security and Acceleration Server 2006 Technical Support Services
Specialist for Internet Security and Acceleration Server 2006

Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources accessible to legitimate remote or mobile users. ISA Server helps protect business applications, services, and information across all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server experts can help you design, install, set up, and support ISA Server 2006 on your system so that your company achieves a smart and affordable balance of security, convenience, and performance.

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Onsite Technical Support for SharePoint Portal Server
Professional for SharePoint Portal Server

Progent’s Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a central spot for your employees or customers to connect to, manage, share and interact with useful data, documents, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect employees, clients, teams and projects with the information they’ve developed in a way that makes data convenient to find, retrieve and apply. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.

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Solaris Online Technology Professional
Sun Solaris Online Specialists

Progent offers national online technical support and consulting services for businesses who operate Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support offers maximum return for your IT budget by protecting user efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult system problems.

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Cisco VoIP Computer Network Specialist
Cisco CCIE Online Software Recovery

Progent's Cisco CCIE network consultants can assist you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software consulting.

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Microsoft Experts SQL Server 2016 Capacity Planning Consulting
Support and Help for SQL Server 2016 Disaster Recovery

Microsoft SQL Server 2016 offers major enhancements in performance, scale, data security, availability, BOYD integration, and integrated business intelligence. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, R language integration, Row-level Security, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help businesses of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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CISA Certified Security Audit Engineers
Engineers for CISA Cybersecurity Audit

The Certified Information Systems Auditor accreditation is a recognized qualification that signifies expertise in network security audit and control. Accredited by ANSI, the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Certified Cybersecurity audit professional trained to assist businesses in the fields of information systems audit process, information technology governance, systems and infrastructure ROI, IT service delivery, safeguarding of data resources, and disaster recovery planning.

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Fault Tolerant Data Center Contractor
Home Based Network Consultants Positions

Progent's productive atmosphere will allow you to become a better professional by improving your technical knowledge and increasing the satisfaction of your clients. Progent delivers this promise by attracting the top consulting talent for you to operate with, offering a state-of-the-art network and communications architecture, using proprietary software tools to deliver the maximum quality of support, and by optimizing proven operational structures for finding and keeping customers.

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Consultant for Office Excel 2010
Excel 2000 Specialists

Progent's certified Office Excel and Office 365 Excel consultants can provide a wide range of online services to help your organization to design, develop, pilot test, deploy, administer, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the latest releases of Excel, integrate Excel with iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various versions of Excel. Progent offers on-demand support to organizations who need a fast fix to a specific problem associated with Excel and Progent also offers full project management support for upgrading or developing mission-critical application software based on Office Excel. Progent's affordable webinar training for Office Excel can be customized to meet the needs of individual users or teams.

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802.11 Wireless LAN Support Outsourcing
Online Consulting for 802.11 Wireless LAN

Progent can help you design, configure, manage, monitor, and repair a viable Wi-Fi network infrastructure, select sensible hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security plan that is well integrated with the security strategy for your entire business network.

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Consulting for Network Management Outsourcing

Progent's ProSight family of managed IT services are geared to provide businesses who have small in-house IT support staffs with affordable access to world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate network management costs, smart automation of common management processes, ongoing absorption of new technology, graceful transition from legacy systems to current solutions, close fit between information technology with business goals, access to veteran network consultants, and freeing up management to focus on business issues rather than fast-evolving computer technology.

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ProSight Email Content Filtering Consulting Services

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

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ISA Server 2006 Support Outsourcing
Specialist for ISA 2006 Firewall

Secure Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while supporting increased efficiency by making these applications accessible to legitimate remote users. ISA Server can guard corporate applications, services, and data throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can help you design, install, configure, and support Internet Security and Acceleration Server on your system so that your business achieves a smart and economical combination of protection, convenience, and speed.

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Enterprise Windows 2000 Technology Consulting
Colo Integration

For large businesses, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a transparent local supplement of enterprise network management. Progent’s enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class support for multiple location office environments based on Enterprise Windows 2000. Progent can provide on-site engineers and technicians to help with a site relocation or branch move, or a network designer to assist with setting up or using an Internet Data Center or Hosting Facility.

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Microsoft Exchange Computer Engineer
Online Support Services for Exchange Server 2007

Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network disruption, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server that are best aligned to your business needs.

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Wireless AP Technology Consulting
Aironet 1700 Access Point Remote Support

Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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Specialist for Windows Server Update Services
Windows Server Update Services Specialists

Microsoft WSUS allows information technology administrators to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can fully and effortlessly manage the distribution of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and ensuring your Microsoft SUS GPO is linked to an Active Directory container appropriate for your system environment.

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VoIP Phone System Troubleshooting Largest SRST IT Consulting
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QTS Sacramento Data Center Engineers
QTS Sacramento Colocation Center Technology Professional

The QTS (formerly Herakles) Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if your company is considering migrating your primary or offsite backup equipment to Herakles/QTS, Progent can provide a range of affordable consulting services that include colocation migration, equipment deployment and upgrades, network improvements, comprehensive project management, virtualization configuration, offsite monitoring, automated system administration, application development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab.

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Email Policy Management Consultancy
Specialists for ProSight Email Data Loss Protection

Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.

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24x7 Network Consulting

Remote 24x7 monitoring, proactive alarms, and actionable reports are vital to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services created to help you to identify and resolve a an array of network issues before they can impact productivity.

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installation and Administration for Microsoft SQL Server 2016 SQL Server Computer Network Consultants
Design Firms for Excel Reporting
Consultant Services for Office Excel 2016

Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad variety of remote support services to help you to design, program, pilot test, deploy, administer, and debug business applications based on any release of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your current Excel solutions to the newest versions of Excel, integrate Excel with iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between various versions of Excel. Progent offers on-demand support to clients who need a quick solution to a stubborn problem associated with Excel and Progent also offers full project management support for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individual users or groups.

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