Fast Phone Technical Support for Kansas City Missouri UNIX or Linux SystemsFor small companies in Kansas City Missouri, Progent offers help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in every state in the U.S. (See Progent's client recommendations). Progent also can furnish the consultation Cisco CCIE engineers for complex connectivity problems, as well as the services of CISSP-certified security consultants to help with advanced security architecture and business continuity planning.

Progent's remote technical support engineers represent excellent value because they have the real-world background and the advanced technology to resolve most network issues quickly. This reduces direct costs because solutions require a smaller number of chargeable minutes. Online support also eliminates the expense of sending an engineer to your location. Your company benefits additionally in incidental costs by reducing or eliminating system downtime and related losses due to business disruption, upset clients, unproductive employees, and de-focused executives.

Progent's pricing model for online support is designed to get the most out of your IT service investment. Progent bills by the minute for phone consulting, so you are charged only for the support that you receive. Unlike many online support companies, Progent requires no service activation charge or minimum job duration. Progent's per-minute granularity and simple policy for pricing save you from situations where speedy. minor solutions manage to turn into substantial invoices. Progent's penchant for dealing with technical issues efficiently translates into your business spending less cash.

Progent's Remote Technical Support Technologies
Over the years, Progent has refined a collection of customized technologies and proven processes that permit the highest level of effectiveness for online consulting and repair for small company computer systems. Progent offers secure VPN support for gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity permits the staff of Progent's remote service group to access your company's system without breaching system security.

Progent's sophisticated technical support database application includes comprehensive histories of all support that Progent's customers have received. Progent's staff engineers have access to the records of services delivered to every client by any consultant. This history of anomalies and resolutions is structured as a quickly searchable proprietary knowledge base that enables Progent's remote support experts to communicate their experiences with the whole team to make sure that the quality of Progent's support grows daily. Progent's advanced accreditations and close relationships with key industry leaders including Cisco and Microsoft permit access to additional massive support knowledge bases and permit priority response from manufacturers' internal engineering staff so Progent's online consulting specialists can arrive at the most efficient resolutions in the least time.

Initiate Remote UNIX/Linux, Solaris, or Apple macOS and OS X Computer Assistance from Progent
To get started with Progent's remote services in Kansas City Missouri or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has an urgent need for IT support, go to Immediate Urgent Support.

Remote Support Services Provided by Progent
Progent's online technical service engineers possess credentials in a comprehensive set of products and technologies. This breadth of IT skills enables Progent's consultants to manage almost any problem that may crop up in a small or midsize business information system. Credentials awarded to Progent support experts in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

To provide assistance to customers with mixed-operating system networks, Progent also provides the services of engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM Engineers, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Phone-based technical support services available from Progent to companies in Kansas City include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based consulting services address a wide array of information technology such as network infrastructure, email solutions, system and process security, UNIX and Microsoft Windows coexistence, VMware products for server consolidation and easy administration, and migration from legacy applications to current MS Windows or Linux-powered solutions. Progent's group-based approach to resolving network issues promotes quick escalation, if necessary, to consultants with appropriate expertise to handle complex situations. This accelerates repair of urgent problems, minimizes lost productivity, and cuts support expense.

    Progent's UNIX and Linux support engineers can offer urgent online help for analyzing problems within UNIX/Linux networks based on leading versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
    Cisco Infrastructure Consultants for Kansas City MissouriThe Cisco Certified Internetwork Expert (CCIE) credential is the top recognition for networking professionals, and validates a consultant's technical knowledge at the expert level. Cisco CCIEs know how to handle even the most difficult problems surrounding network infrastructure planning, deployment, management, protection, and repair. CCIEs work with the highest priority with Cisco's in-house engineers in isolating anomalies with IOS Software network management utilities and coming up with workarounds or identifying software patches. CCIEs offer exceptional cost-effectiveness because their depth of expertise enables them to fix even the most intractable problems rapidly. In common instances, less experienced consultants can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can resolve in minutes. Few support providers make Cisco CCIEs available to support small and medium sized companies. Progent can provide quick telephone access to a Cisco CCIE so you can get immediate support for severe network infrastructure problems that are crippling worker productivity but are outside the experience of your ordinary computer support resources. Progent's Cisco-qualified CCIE consultants can tie into your network via the latest on-line troubleshooting technology to perform efficient, secure, and economical analysis and repair. Progent's CCIEs offer consulting for the complete line of Cisco's industry-leading selection of infrastructure products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, VoIP phones and systems, Catalyst family switches, as well as VPN solutions.

  • Certified Microsoft Windows Experts
    MS Windows Support for Kansas City MissouriProgent's Microsoft-expert remote service professionals can provide computer problem solving and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can assist your company with a wide variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange Server 2019 deployment, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and integration, Microsoft Teams expertise, Skype for Business Server planning and deployment support, Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad array of remote PC desktop support and troubleshooting services including Microsoft Windows 7 migration help, upgrading to 64-bit workstation applications, integrating Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Premier Network Security Professionals
    CISSP Certified Network Security Specialists for Kansas City MissouriProgent's accredited CISM and CISSP network security consultants offer a variety of security solutions to bolster the immunity of your UNIX, Linux, Sun Solaris, Mac or Windows network against assaults or assist your business to recover quickly following a damaging penetration. Security support services offered by Progent include: thorough network security analysis using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; quick recovery from virus and worm assaults; configuring firewalls; establishing safe techniques for off-site and mobile access; securing your messaging infrastructure against viruses, spam and DHA attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting services to help companies of all sizes connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that utilize on-premises IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Special Support Programs Offered by Progent
Progent offers the skills of world-class online consulting experts for contract IT projects that small companies frequently need. Billing rates for longer-term consulting projects are set based on the qualifications of the consultants assigned. Progent's experience with these special areas of computer technology allows clients to complete major projects economically and on schedule. Progent's special online consulting services include:
  • Call Center Support
    Progent's Help Desk Call Center support alternatives for small and midsize businesses with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Help Desk operations consulting. Progent's Standard Call Center support services are well suited for small companies who lack the resources to create an in-house Help Desk but who require quick communication with a reliable Call Center with professional phone support plus the available expertise to escalate the most challenging trouble tickets to advanced consultants.

    Progentís shared Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution based on the top professional services automation platform for handling end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center consulting services can guide you in establishing an efficient new Call Center or revamping your current one, selecting or customizing Help Desk software products to meet the particular needs of your business, or providing temporary phone support personnel to supplement your existing Help Desk Call Center resources to handle unusually busy situations such as software transitions, major upgrades, or rolling out brand new business software.

    Progent's Help Desk team of veteran network experts provides your clients in Kansas City Missouri instant contact with an effective technical support group with years of background providing phone support and remote repair service for IT systems powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to earn the Help Desk Call Center perception as a major enabler of company success, and Progent's policy is to resolve rather than merely document IT problems.

  • Business Applications Services: Education, Development, and Troubleshooting
    Progent's Applications Experts staff provides online professional engineering support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can deliver consulting, custom development, and education for Microsoft applications including CRM, Microsoft Office Project, MS Office Word, and Microsoft Excel. To read more about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.

    Progent's Apple Mac consultants can nurture the imaginative aspect of Apple Mac environments by delivering remote consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with common procedures such as capturing or digitizing audio/video or establishing an audio/video production facility.

    Online Network Monitoring Support
    Progent offers companies in Kansas City Missouri online computer system monitoring support powered by MS System Center Operations Manager network monitoring, customized by Progent for your environment so that your computer support is proactive and automated. By detecting possible problems before they grow into downtime, proactive monitoring can head off disruptive and expensive network failures. Progent can also deploy network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft networks, or systems based on a mix of platforms.

How Your Kansas City Missouri Company Can Contact Progent's Remote Support Experts
To get in touch with Progent about urgent online help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Remote Support, phone 1-800-993-9400, or go to Contact Progent.

Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.

Onsite IT Consulting
Progent locations in Kansas City Metro Area

City Address Phone Link
Kansas City 111 W. 10th Street
Kansas City, MO 64105
(816) 897-4252 Kansas City Network Support Services




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    Progent can assist small and medium-size organizations to implement endpoint device security protection solutions and deliver cleanup expertise needed to support offsite workers.

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    Microsoft Office SharePoint Server 2007 Consulting Services

    Progent's Microsoft-authorized consultants can show you how to evaluate the business justification for implementing SharePoint Server 2007, advise you on the appropriate edition of SharePoint for your application, offer setup and deployment expertise, assist you to set up MS SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that includes portal solutions, and provide troubleshooting and Help Desk support.

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    Open Positions Network Engineers

    If you are an information technology consultant with technical support expertise, joining Progent and helping our clients will expand your abilities through collaboration with our team of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer help to small companies will give you the opportunity to work in depth with business leaders and contribute tangibly to the growth of dynamic organizations. Also, Our virtual office environment provides the most advanced tools for off-site service and wireless connectivity to help you to come up with speedy solutions when you take on business-critical issues.

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    Progent offers affordable online and on-premises support to assist companies to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.

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    Specialists Private Cloud Hosting

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    ASA 5500-X Firewall with Firepower Troubleshooting

    Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and offer unified control of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally control IT environments that include branch offices, data centers, private clouds and public clouds.

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  • On-site Support Windows Server 2019 High Availability
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    Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

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    Firewall Audit UNIX

    If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified consultants can help your whole enterprise in a wide array of security topics such as security management practices, security architecture and strategies, access management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of knowledge that information security managers are required to master. These accreditations offer executive management the assurance that consultants who have achieved their CISM or ISSAP qualification have the background and theory to offer world-class security management and engineering services.

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    Progent's Microsoft-Premier SQL engineers can provide an array of support services to assist small and midsize businesses to design, install, manage, and troubleshoot SQL 2008 systems in order to gain the maximum strategic advantage from Microsoft's advanced information management technology. Also, Progent can provide help with system infrastructure, enterprise-wide security, and custom software programming to increase the business advantage of your IT network.

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    Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, administer, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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    Progent is a leading innovator in affordably delivering enterprise-class network help to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserviced small company sector is the cumulative outcome of major technical and process innovations that have removed much of the conventional costs out of administering network service, added unprecedented technical skill into the support mechanism, and significantly streamlined the solution process.

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    Progent can assist small and mid-size companies to configure and troubleshoot teleconferencing platforms to enable their at-home employees to interact productively with fellow workers and clients.

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    E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the security and management of company email by providing continually improved spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis tools plus outbound email testing to let you repair your email environment and specify and regulate company email policy.

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    Progent's Meraki wireless AP experts offer online and onsite support to assist businesses of any size to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as switches, routers and firewalls to build a cohesive ecosystem that delivers identical access, responsiveness, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or device.

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    The cluster feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is radically redesigned to simplify the deployment, configuration, and maintenance of clusters that offer greater levels of network dependability, protection, performance, and flexibility. New or enhanced features include cluster verification, easier setup and installation, improved cluster administration, redesigned cluster architecture for maximum availability, hardened protection and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the advantages of Windows clustering, design and implement an installation, educate your IT personnel to administer your failover clusters, provide continuing consulting and support services, and produce and test a workplace recovery procedure.

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  • Urgent Polycom ATX Telepresence Consultant Services
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    Progent offers the services of a certified engineer with an extensive background integrating products from the major video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can help your company to plan, install, expand, or maintain a telepresence solution that preserves your investment and maximizes the business value of your information system. Progent can also provide the services of network infrastructure consultants who can help companies of any size to create and troubleshoot a network that provides the speed, dependability, security, and expandability required to support your video conferencing/telepresence solution.

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    Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client relationships. Built-in Sales and Customer Service components allow employees to share information to help promote selling success and deliver consistent, effective customer service. Progent can set up the most sensible server and communications environment, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service data.

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