Immediate Online Consulting for Kansas City Missouri UNIX or Linux SystemsFor small and midsize companies located in Kansas City Missouri, Progent provides support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Microsoft platforms. Progent has delivered remote support to businesses in every state in the United States. (See Progent's customer testimonials). In addition, Progent can furnish the expertise of Cisco CCIE engineers for challenging connectivity issues, as well as the assistance of CISA and CISM-accredited security engineers to help with advanced security architecture and disaster recovery planning.

Progent's remote support engineers represent excellent leverage due to the fact that they have the real-world experience and the advanced technology to solve most network problems quickly. Efficient support reduces immediate costs since service calls accumulate fewer chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your location. Your organization benefits additionally in incidental costs by minimizing or eliminating system downtime and related losses resulting from business disruption, upset customers and vendors, idle workers, and de-focused management.

Progent's pricing model for online support is designed to get the most out of your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you are billed just for the support that you actually get. Unlike many online support firms, Progent asks for no initialization surcharge or minimum fees. Progent's one-minute billing unit and simple policy for pricing eliminate situations where quick solutions manage to end up as major invoices. Progent's skill at disposing of problems quickly translates into your business conserving money.

Progent's Online Support Technologies
Through years of experience, Progent has developed a set of optimized technologies and proven methodologies which promote the maximum degree of effectiveness for remote help and repair for small and midsize company computer networks. Progent provides protected Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN connectivity allows the staff of Progent's Technical Response Center to communicate with your computer system remotely without breaching corporate security.

Progent's proprietary technical support reporting system includes extensive records describing the support that Progent's customers have been provided. Progent's staff service personnel have the benefit of the details of assistance provided to every Progent customer by every consultant. This history of problems and solutions is organized as an easily exploitable proprietary database that allows Progent's online support experts to communicate their knowledge company-wide to ensure that the value of Progent's technical support grows daily. Progent's advanced certifications and working associations with key vendors such as Cisco and Microsoft make available additional vast support databases and permit quick response from manufacturers' in-house product engineers with the result that Progent's remote consulting specialists can arrive at optimal resolutions quickly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Computer Support from Progent
To access Progent's phone services in Kansas City Missouri or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network support, go to Immediate Emergency Support.

Online Technical Services Offered Progent
Progent's remote technical support experts have credentials in an extensive array of products and technologies. This broad scope of IT skills allows Progent's engineers to address almost any crisis likely to occur in a small business information system. Credentials awarded to Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications owned by Progent technical support engineers include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To help businesses with mixed-platform networks, Progent also provides the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP engineers.

Phone-based support services Offered by Progent to clients in Kansas City include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online support services cover a wide spectrum of computer technology such as network infrastructure, email solutions, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server products for server hardware economization and easy management, and migration from legacy systems to current Microsoft Windows or Linux-based environments. Progent's group-based approach to resolving technical problems enables quick escalation, when required, to consultants with task-relevant expertise to tackle challenging scenarios. This expedites repair of critical problems, minimizes network downtime, and cuts service expense.

    Progent's UNIX/Linux consultants can offer emergency remote assistance for troubleshooting problems affecting UNIX/Linux networks based on popular versions of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • SGI/Irix
    Major Linux variants for which Progent offers expertise include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Infrastructure Consultants for Kansas City MissouriThe Cisco CCIE credential is the top recognition for network professionals, and validates an individual's network technology skills at the expert level. Cisco qualified CCIEs know how to deal with the most intractable problems occurring in network infrastructure design, deployment, maintenance, protection, and repair. Cisco CCIEs can cooperate with the highest priority with Cisco's in-house support staff in isolating anomalies with IOS Software network administration tools and coming up with workarounds or locating program patches. CCIEs are an excellent value since their depth of experience enables them to find solutions for the most complex problems rapidly. In many cases, less qualified consultants can struggle for hours or even days with the same problems that a Cisco CCIE can dispose of in a few minutes. Few service organizations make Cisco CCIEs available to support small and mid-size businesses. Progent can provide fast phone contact with a CCIE so your company can get timely support for severe network infrastructure problems that are hurting business productivity but are outside the experience of your regular network service personnel. Progent's Cisco-qualified CCIE support experts can interface to your network using advanced remote troubleshooting tools in order to provide fast, safe, and affordable analysis and remediation. Progent's Cisco CCIEs offer assistance with the complete line of Cisco's popular selection of connectivity appliances including PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst family switches, as well as VPN technology.

  • Certified MS Windows Expertise
    Windows Experts for Kansas City MissouriProgent's Microsoft-expert online service engineers can deliver computer repair and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of support engineers who can help your company with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server deployment, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Microsoft Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and integration, Skype for Business migration support, Microsoft Lync Server integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent also offers a broad array of online PC desktop support such as Microsoft Windows 7 migration help, moving to 64-bit desktop software, configuring Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Specialists
    CISSP Premier Network Security Consultants for Kansas City MissouriProgent's accredited CISSP and ISSAP security engineers can provide a variety of system protection solutions to strengthen the defenses of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help your business to recover quickly following a damaging penetration. Security services offered by Progent cover in depth network security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Hydra; rapid recovery from virus and worm assaults; setting up firewalls; establishing safe mechanisms for remote and mobile communication; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help companies of any size connect their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that combine physical IT assets along with cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of experience delivering high-level consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Special Consulting Services Available from Progent
Progent offers the services of world-class remote consulting professionals for contract IT projects that small businesses often need. Progent's rates for longer-term consulting tasks are set based on the qualifications of the consultants assigned. Progent's background in these important fields of computer technology enables customers to complete critical projects within budget and on schedule. Progent's project-based remote engineering services include:
  • Call Center Support
    Progent's Call Center programs for small businesses with environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Call Center services are designed for small companies who don't have the resources to build and maintain an in-house Call Center but who need fast communication with an efficient Help Desk with professional phone assistance as well as the available expertise to escalate the most challenging problems to advanced consultants.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation (PSA) tool for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center consulting support can guide you in creating an effective new Help Desk or improving your existing organization, selecting or enhancing Help Desk Call Center software products to meet the special requirements of your business, or adding temporary online staff to supplement your internal Help Desk Call Center group to deal with high-demand scenarios like software transitions, major updates, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of veteran information technology professionals provides your clients in Kansas City Missouri quick communication with an effective network service resource with years of experience offering telephone-based consulting and remote troubleshooting for networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to give the Help Desk Call Center recognition as a significant contributor to company productivity, and Progent's aim is to resolve rather than simply track technical problems.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Consulting Team offers phone-based advanced consulting expertise and training in specific business application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide expertise, programming, and education for popular Microsoft applications such as CRM, Office Project, Microsoft Word, and Office Excel. To read more concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

    Progent's Mac professionals can support the artistic aspect of Macintosh computing by providing phone-based consulting support and education in graphics, sound, and motion video. Progent's consultants offer help in a range of Macintosh creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with common procedures such as scanning or digitizing audio or video or establishing an audio/video production facility.

    Online Network Monitoring Services
    Progent offers companies in Kansas City Missouri online computer system monitoring services powered by MS System Center Operations Manager network monitoring and reporting, customized by Progent to suit your environment so your computer support is proactive and automated. By anticipating looming problems before they expand into downtime, remote monitoring can avoid stressful and expensive service failures. Progent can also provide help with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or systems that incorporate a mix of OS platforms.

How Your Kansas City Missouri Company Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent remote help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Online Support, call 1-800-993-9400, or refer to Contact Progent.

Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.

Onsite IT Consulting
Progent locations in Kansas City Metro Area

City Address Phone Link
Kansas City 111 W. 10th Street
Kansas City, MO 64105
816-897-4252 Kansas City Network Support Services

An index of content::

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    Progentís Wireless Site Survey assists you to design and implement a wireless LAN adapted to your environment, offering you a WLAN that delivers the reception, speed, load-handling capability, QoS, security, and roaming ability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service.

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    Progent's Data Center engineers can help you identify high availability data centers that meet the specific needs of your business. Fault tolerant Internet Data Centers are especially attractive to small organizations due to of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and maintenance services.

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    Progent's Microsoft-certified consultants can show you how to rationalize the economic justification for implementing Microsoft SharePoint 2007, consult with you on the most appropriate edition of SharePoint Server for your circumstances, offer configuration and deployment services, assist you to install Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and custom application software to work with SharePoint Portal Server 2007, design a company-wide security strategy that includes portal solutions, and provide maintenance and Help Desk services.

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    Even if your company has a minimal network support group and a limited technology budget, your information system can still feature the same high availability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management software for 24x7 monitoring and alerts, and economical service programs such as a help desk service to keep your mission-critical network applications and servers operating.

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    E-Mail Guard is Progent's affordable spam filtering and virus defense service that gives small companies world-class protection against spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based anti-spam and virus protection services that defuse email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and manage their email systems, regardless of server platform, hardware technology, or data center location.

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    Progent offers the temporary services of a veteran Chief Information Officer to offer strategic direction to help you pick and maintain IT solutions appropriate for your current situation and that can be a firm basis for your future growth. Progent's temporary Chief Information Officer services provide economic advantages to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to take on one more high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a large staff of consultants certified to maintain all leading OS platforms and networking technologies plus a broad selection and business software, Progent is in an ideal position to provide objective advice along with expert technical help for building and maintaining information solutions that match the special requirements of your organization.

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    Emergency Online Support Services Desktop Help Desk Outsourcing Services

    Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems.

  • Security Vulnerability Evaluation Services Network Security Assessment Consultant
  • Server Troubleshoot Expert Online Office Word Training Online Microsoft Office 365 Training Engineer
  • Small Business Configuration Services Small Business Information Technology Consultants
  • Small Business IT Outsourcing Whitepapers Small Business IT Outsourcing White Paper
  • Small Business Server 2003 Support Outsourcing Services Microsoft BizTalk Server Solution Providers
  • Small Business WAP150 Support and Setup Small Business WAPs IT Consulting

  • Help Desk Process On-site Support
    Help Desk Call Center Specialists

    The Help Desk Call Center support delivery structure used by Progent gives small and midsize companies an effective option to dependence on independent consultants by offering extensive expertise shared by multiple engineering teams, optional round-the-clock access to urgent help, fast escalation to top-level experts for handling even the most intractable problems, service consistency and reliability, quick follow through overseen by seasoned service administrators, a variety of easy-to-use ways for requesting support tasks, and excellent progress visibility made possible by trouble ticket updates and available through a web portal.

  • Small Business Wireless Configuration Cisco Aironet Technical Support

  • Services Documentation Online Technical Support
    24 Hour Tracking Service Costs Computer Consultants

    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or small support firms who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service documentation transmitted by every staff member to every customer. The practice of documenting and archiving service activity results in more effective service and avoids a variety of common misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release vital service information.

  • Small Offices Computer Support Company Network Consultation Small Offices
  • Specialists Linux Remote Technical Support Firm Linux Phone-based
  • Support Services Online HelpDesk Call Center Configuration Help Desk Process
  • Technology Consulting Services Remote Monitoring and Reporting Online Technical Support Microsoft System Center Operations Manager
  • Online Support Ubuntu Linux, Solaris, UNIX Kansas City Missouri
  • Top Quality IT Consultants At Home Workforce Collaboration Offsite Workforce Collaboration Software Network Consultants
  • Top Ranked Microsoft Lync Server 2013 IM Computer Engineer Microsoft Certified Partner Lync Server 2013 VoIP Consultant Services

  • On-site Support ProSight Remote Network Infrastructure Troubleshooting
    Online Help Automatic Network Diagrams

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and load balancers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, finding devices that require important software patches, or isolating performance problems.

  • Top Ranked Offsite Workers Cybersecurity Consultant 24x7 At Home Workers Endpoint Security Specialist
  • Top Rated SCCM Security IT Services SCCM Boundary Groups Support Services
  • Top Rated Support and Setup Fault Tolerant Interoffice Connectivity Clustered Server Online Help
  • Top Troubleshooting ISA 2006 Consultant ISA Server 2006
  • Kansas City CentOS Linux, Sun Solaris, UNIX Remote Support Services
  • Tracking Service Costs Integration IT Services Services Documentation

  • 24-7 Microsoft Azure Backup Contract Programming
    Award Winning Consultancy Azure and SharePoint integration

    Progent can help companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.

  • Ubuntu Linux, Solaris, UNIX Network Consulting Kansas City International Airport MCI CentOS Linux, Solaris, UNIX Integration Kansas City, MO

  • 24-Hour Anti-Virus Subscription
    Information Technology Consulting Postini

    E-Mail Guard by Postini provides continually updated spam and virus blocking, content filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and antivirus aggregation offering. Progentís certified e-mail security consultants can show you how to devise an email security plan that features anti-spam and antivirus technologies and processes.

  • Virtual Server 2005 Design Companies Microsoft Commerce Server Onsite Technical Support
  • Wave 2 wireless controller IT Services Configuration Wave 2 wireless controller
  • Windows 7 Evaluation Computer Consultants Microsoft Windows 7 Migration Online Consulting

  • Router Training
    24-7 Network Knowledge Transfer

    Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has few competitors. Mid-size companies who work with trusted freelance service providers or who maintain internal support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, secure, and productive.

  • Windows 8.1 Backup and Restore Consulting Windows 8.1 Wireless Computer Consulting
  • Windows Server 2008 Hyper-VI Consultant 24/7 Microsoft Windows Server 2008 R2 Consultant
  • Windows Server 2012R2 Live Migration Computer Consultants Windows Server 2012R2 Multitenancy Computer Engineer
  • Windows Server 2016 IT Consulting Services Kansas City, MO Information Technology Outsourcing Windows 2019 Server Jackson County Missouri
  • Windows Server 2019 and SCVMM Online Consulting 24/7/365 Windows Server 2019 Hybrid Solutions Remote Support

  • Microsoft Exchange Online Support
    Microsoft Exchange 2003 Computer Consulting

    Progent's certified professionals offer computer help and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Exchange Server 2003 include system design, installation, project management, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

  • Work From Home Job Network Consultant New South Wales, Australia Home Based Virtual Office Computer Engineer Sydney, Melbourne, Brisbane, Australia
  • Slackware Linux, Solaris, UNIX Online Consulting Kansas City, MO
  • Work from Home Employees Kansas City Consulting Experts - Call Desk Augmentation Consulting Kansas City Kansas Teleworkers Kansas City Consulting Experts - Help Desk Call Center Outsourcing Consultants Wyandotte County Kansas
  • macOS Connectivity Help and Support Mac Lion Networking Online Support
  • Mandrake Linux, Solaris, UNIX IT Consultants Kansas City, Jackson County

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