Fast Phone Technical Support for Kansas City Missouri UNIX, Linux, or Sun Solaris NetworksFor small companies in Kansas City Missouri, Progent offers support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX and Windows technology. Progent has delivered online support to businesses in every state in the U.S. (See Progent's client recommendations). Progent also offers the consultation CCIE-qualified network specialists for challenging infrastructure issues, plus the services of CISSP and CISM-accredited security engineers to help with advanced security architecture and business continuity preparedness.

Progent's online support services offer exceptional value because they are equipped with the practical background and the sophisticated technology to resolve the majority of network problems rapidly. This lowers direct expenses since service calls take up fewer billable consulting minutes. Remote support also eliminates the expense of dispatching an engineer to your office. Your organization benefits additionally in incidental costs by reducing or eliminating system downtime and related losses due to business discontinuity, disgruntled customers and vendors, idle employees, and de-focused executives.

Progent's billing model for remote support is structured to stretch your IT service investment. Progent bills by the minute for phone assistance, so you owe exclusively for the services that you actually get. Unlike many online support companies, Progent requires no startup fee or minimum payments. Progent's one-minute billing unit and clean policy for billing do away with scenarios where speedy. minor solutions manage to turn into substantial tabs. Progent's skill at dealing with technical issues quickly results in your company spending less cash.

Progent's Online Support Tools
Through years of experience, Progent has developed a set of optimized tools and field-proven methodologies that promote the maximum degree of effectiveness for remote help and troubleshooting for small and midsize business IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity permits the experts of Progent's online support team to communicate with your system remotely without compromising network security.

Progent's proprietary service reporting system includes detailed histories of all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the history of assistance delivered to each client by any consultant. This archive of issues and repairs is organized as an easily accessible proprietary database that enables Progent's online technical professionals to share their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's advanced accreditations and close relationships with important vendors such as Cisco and Microsoft permit access to other massive technical support knowledge bases and allow fast access to vendors' internal support staff so Progent's online service experts can find the best resolutions quickly.

Get Remote UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To access Progent's remote support in Kansas City Missouri or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, go to Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's online consulting experts have credentials in an extensive set of disciplines. This broad range of technical skills enables Progent's engineers to tackle almost any problem likely to occur in a small or midsize business information system. Certificates earned by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To provide assistance to clients with multi-platform environments, Progent also offers access to consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote support services provided by Progent to clients in Kansas City include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X phone-based support services cover a wide array of computer technology such as network architecture, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, VMware technologies for server hardware economization and simplified management, and migration from older applications to the latest MS Windows or Linux-powered environments. Progent's team-based methodology for solving network problems promotes fast escalation, if necessary, to engineers with task-relevant experience to handle complex scenarios. This accelerates repair of urgent problems, reduces lost productivity, and lowers service expense.

    Progent's UNIX and Linux consultants can offer urgent remote help for troubleshooting problems within UNIX, Linux, or Solaris networks based on leading derivatives of UNIX including:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX OS
    • HP-UX
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco CCIE Consultants for Kansas City MissouriThe Cisco CCIE certification is the top recognition for network engineers, and validates an individual's networking knowledge at the expert level. Cisco qualified CCIEs can handle the most difficult issues surrounding network infrastructure planning, deployment, management, security, and troubleshooting. Cisco qualified CCIEs operate on a privileged basis with Cisco's in-house support staff in isolating problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or identifying program patches. Cisco CCIEs represent an exceptional value because their deep expertise allows them to fix even the most intractable problems quickly. In many cases, less seasoned engineers can struggle for hours or even days with identical tasks that a Cisco CCIE can resolve in a few minutes. Few consulting providers make Cisco-qualified CCIEs accessible to help small and mid-size companies. Progent can provide quick telephone access to a Cisco authorized CCIE so your company can receive immediate help for serious network infrastructure problems that are crippling worker productivity but are not within the comfort zone of your local computer service group or consultant. Progent's CCIE support experts can interface to your network using the latest remote support tools in order to provide fast, secure, and affordable analysis and remediation. Progent's CCIEs offer assistance with all of Cisco's top-selling selection of connectivity products including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network technology.

  • Certified MS Windows Experts
    MS Windows Experts for Kansas City MissouriProgent's Microsoft-premier remote service engineers can provide network problem solving and IT help for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help you with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 Server planning and configuration, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration consulting, SharePoint 2019 design and configuration, Microsoft Teams expertise, Skype for Business planning and deployment support, Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront TMG administration and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials cloud integration.

    Progent in addition offers a full array of online desktop support services such as Microsoft Windows 7 integration, upgrading to 64-bit desktop software, configuring Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Premier Network Security Engineers
    CISSP Certified Network Security Experts for Kansas City MissouriProgent's qualified CISSP, ISSAP, and CISM network security engineers offer a variety of system protection services that can improve the defenses of your UNIX/Linux, Solaris, Mac or Windows network against attacks or help your business to recuperate rapidly after a damaging penetration. Security consulting services offered by Progent include: thorough security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Nikto; rapid recuperation from malicious attacks; integrating firewalls; establishing safe techniques for remote and mobile communication; protecting your email system against spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting to help companies of any size connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that combine on-premises resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the skills of world-class remote consulting experts for contract projects that small companies frequently request. Billing charges for ongoing consulting tasks are set according to the level of expertise of the consultants required. Progent's background in these special areas of computer technology allows customers to complete critical initiatives economically and on time. Progent's project-based online engineering solutions include:
  • Help Desk Call Center Support
    Progent's Help Desk service options for small organizations with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Call Center support services are a convenient solution for smaller companies who lack the budget to create an in-house Help Desk Call Center but who want quick response from a dependable Call Center with proficient phone support as well as the available expertise to escalate the most challenging trouble tickets to advanced engineers.

    Progentís Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the top PSA tool for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting expertise can support you in creating an effective new Call Center or enhancing your established one, identifying or customizing Help Desk Call Center software products to address the special needs of your company, or providing temporary phone support personnel to reinforce your internal Call Center group to handle high-demand situations like software migrations, mass updates, or rolling out new applications.

    Progent's Call Center staff of veteran information technology professionals gives your clients in Kansas City Missouri fast communication with an effective technical support group with extensive background providing phone consulting and online troubleshooting for IT systems that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to earn the Help Desk perception as a major driver of company productivity, and Progent's goal is to resolve rather than merely track network issues.

  • Applications Support: Training, Development, and Integration
    Progent's Applications Consulting Group offers online and in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also offers consulting, customization, and education for familiar Microsoft applications such as CRM, Office Project, MS Word, and Excel. To learn additional information concerning Progent's consulting, custom programming, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Apple Mac professionals can promote the imaginative elements of Mac systems by offering remote help support and training in imaging, audio, and motion video. Progent's support professionals can provide assistance in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with special procedures like capturing or digitizing audio or video or establishing an audio/video post production lab.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Kansas City Missouri online network and server monitoring support centered around Microsoft Operations Manager network monitoring, adapted by Progent to fit your environment so your IT support is proactive rather than reactive. By exposing looming issues before they grow into crashes, remote monitoring can head off stressful and costly service crises. Progent can also assist with network monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or systems powered by a combination of operating systems.

How Your Kansas City Missouri Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online expertise with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, visit Progent's Urgent Online Help, call 1-800-993-9400, or see Contact Progent.

Kansas City Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Kansas City Metro Area.

Onsite IT Consulting
Progent locations in Kansas City Metro Area

City Address Phone Link
Kansas City 111 W. 10th Street
Kansas City, MO 64105
United States
(816) 897-4252 Kansas City Network Support Services

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    Progent can assist companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Google Android handhelds.

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    24-Hour Cisco Certified Expert Connecticut Small Business Network Consulting Company

    Progentís Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier support experts offer telephone support and online direct computer connection to troubleshoot and repair technical problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult problems to competent experts as needed.

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    Windows 2003 Cluster Server On-site Support

    Progent offers Windows Cluster Server assistance to help your organization utilize high availability clustered servers designed to provide 24x7 uptime. Clustered Windows servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan fault-tolerant clustered server environments powered by Windows Clustered Server 2003, Progentís Certified Windows consultants make sure that your non-stop server clusters are set up to optimize the business advantage of your computer network.

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    Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your existing Windows 2K Servers and can simplify network administration, offer technical support and repair, and strengthen security. Progent can also help you design, justify, and implement a plan to migrate from Windows Server 2K to Windows 2003 Server. Progent is expert in designing test installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.

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    If you are developing Linux-based applications on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service IT outsourcing that frees you to focus on your area of strategic expertise without the continual hassle of managing your company information system. By using smart network monitoring and by delivering online and in-person assistance as your business needs it, Progent offers an economical solution for maintaining an information network that provides high availability, security, and efficiency. Progent's UNIX/Linux developer support services feature full-service information technology outsourcing, virtual infrastructure, remote and in-person service and repair, network monitoring services, and Contact Center outsourcing.

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    Services HP Lights-Out 100c Remote Management Card

    Remote server management cards offer IT managers complete control of a server without the need for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a fault-tolerant company network that incorporates remote management cards and Progent can use these remote management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

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  • Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has shown a knack for creating sophisticated IT solutions while working as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global corporations.

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    Progent offers national urgent phone support and consulting services for companies who run UNIX, Linux, or Sun Solaris networks or whose information systems include a mix of UNIX and Microsoft Windows technology. Remote network consulting offers optimum return for your IT budget by preserving client productivity and shortening the hours charged for computer repair services. Advanced remote access utilities and skilled service specialists and consultants combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In the vast majority of cases your IT problems can be dealt with by telephone or via a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISA certified security professionals to help with the most challenging network issues.

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    Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces long-term support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include assistance with the configuration of third-party enhancements of Exchange 2007 Server that are in keeping with your business needs.

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    Dynamics GP software offers analysis and reporting features that allow you to track all operations, revenues and spending, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can help you design reports that let you understand your business more thoroughly, converting uncooked data into useful management information. Progent is able to improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized line-of-business application development and eCommerce solutions that integrate transparently with Dynamics GP.

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  • Consultants VMware NSX Hybrid Cloud
    VMware NSX Virtual Networking Consulting

    VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate SLAs and prove compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, configure, test and maintain a DR solution based on VMware SRM and VMware NSX.

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  • Operations Manager Technical Support Services
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    Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.

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    Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC certifications are acknowledged by businesses and institutions throughout the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security disciplines addressed within GIAC certification including auditing infrastructure vulnerability, event management and response, intrusion detection, web application security and security information and event management (SIEM) solutions.

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    Progent's Cisco Meraki Wi-Fi access point experts provide remote and on-premises support to assist organizations of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device.

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