Fast Online Technical Support for Kansas City IT Networks
Fast Phone Technical Support for Kansas City NetworksFor organizations located in Kansas City or anywhere in Missouri, Progent offers online support for networks based on any mix of Microsoft Windows, Cisco, macOS and OS , or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote support to companies in all 50 states in the U.S. (Refer to recommendations from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE engineers to solve complex networking issues, as well as the services of CISA and CISSP-qualified security consultants to handle high-level security architecture and troubleshooting jobs.

Progent's online support experts offer excellent leverage due to the fact that they possess the real-world experience and have access to the sophisticated technology required to solve most network problems rapidly. This reduces direct costs because solutions use up minimal billable minutes. Remote support also avoids the cost of sending a consultant to your site. Your company benefits even more with indirect costs by minimizing or avoiding system outages and associated costs stemming from business disruption, upset clients, idle workers, and de-focused executives. Progent's advanced remote technical support know-how is especially valuable for organizations that depend on public clouds for vital infrastructure or applications like Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises IT support may not be an alternative.

Progent's billing model for online support is designed to leverage your IT service investment. Progent charges by the minute for phone consulting, so you owe just for the services that you actually get. In contrast to typical remote service companies, Progent requires no startup surcharge or minimum fees. Progent's per-minute billing unit and clean policy for pricing avoid situations where fast repairs manage to turn into major invoices. Progent's penchant for solving technical issues efficiently means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a collection of optimized technologies and proven methodologies that ensure the maximum degree of efficiency for remote help and troubleshooting for information systems of any size. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the engineers of Progent's Technical Response Center to access your company's computer system without violating system security.

Progent's advanced technical support database application keeps comprehensive documentation for all support that Progent's clients have been provided. Progent's team engineers have access to the details of assistance rendered to every Progent customer by every Progent engineer. This archive of problems and fixes is organized as a readily searchable internal database that permits Progent's online technical experts to share their knowledge with the whole team to ensure that the quality of Progent's support services improves over time. Progent's high-level certifications and working relationships with major vendors such as Cisco and Microsoft open up other vast technical knowledge bases and allow quick response from vendors' in-house engineering staff so Progent's remote service experts are able to find the most efficient resolutions in the least time.

Remote technical services provided by Progent to companies in Kansas City and throughout the state of Missouri include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and medium-size businesses to utilize the same best-of-breed technology deployed by some of the industry's leading enterprises. The ProSight line of network management outsourcing services covers all critical aspects of modern networking such as email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of vital data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding devices that need critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent engineering consultant so that any potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both versions also come with a year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's ability to block or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Additional Support Programs Available from Progent
Progent can provide the services of world-class online consulting professionals for special information technology projects. Billing rates for longer-term development or consulting projects are set based on the qualifications of the engineers required. Progent's experience with these important areas of information technology allows customers to execute critical projects economically and on time. Progent's project-based remote consulting services include:

  • Call Center Services
    Progent's Help Desk support programs for businesses with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Help Desk Call Center outsourcing, virtual Helpdesk services, and Helpdesk process consulting. Progent's Help Desk outsourcing support services are a convenient solution for organizations who don't have the budget to create an internal Call Center but who require fast communication with a dependable Help Desk Call Center with professional telephone support as well as the expertise to escalate the most challenging trouble tickets to advanced consultants.

    Progentís Virtual Call Center is intended for bigger companies and serves as a seamless addition to your current Helpdesk organization. Progent's Virtual Help Desk Call Center can serve as a an escalation alternative to resolve the most difficult computer system problems, or be ready in those circumstances when your ordinary resources are too busy.

    Progent's Help Desk team of seasoned network professionals offers your workers in Kansas City or anywhere in the state of Missouri instant contact with a dependable network service group with extensive background providing phone support and remote repair service for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's focus is to earn the Help Desk perception as a significant contributor to company productivity, and Progent's policy is to solve and not just document technical problems.

  • Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Consulting Group offers phone-based and in-depth engineering expertise and education in key application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and training for popular Microsoft business applications such as Microsoft CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn additional information about Progent's consulting, custom development, and education offerings, see Progent's Applications Experts Services.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a previous release of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Kansas City, or anywhere in the state of Missouri, remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) support. Progent can adapt SCOM to fit your business so your computer maintenance is proactive rather than reactive. By spotting emerging trouble spots before they evolve into network outages, remote monitoring can ward off inconvenient and costly service breakdowns. Progent can also deploy system monitoring products like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or environments that incorporate multiple OS platforms.
How Your Kansas City Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency phone-based help with Microsoft, macOS and OS X, or Linux networks, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or refer to Contact Progent. For companies and new businesses in Kansas City or throughout the state of Missouri, Progent's phone-based network support specialists are ready to deliver effective and affordable system help whenever your company requires it. More than a decade of offering remote repair services has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting capability and to fine tune online connectivity tools to repair computer problems quickly while avoiding the expense and lost time that comes with in-person support calls.

Even if your Kansas City business relies on a regular independent support technician or employs an in-house IT staff that know how to handle ordinary computer problems, Progentís Microsoft and Cisco certified engineers are available to offer an easy and transparent remote expansion of your local resources in cases when your usual IT support personnel either lack the availability or the knowledge to address unexpected network crises or especially tough integration problems.

Details of Progent's Online Computer Support for Kansas City
Progent's online support, remote repair, network security consulting, and system administration services offer companies in Kansas City or throughout the state of Missouri the greatest leverage for your support investment. Whether you require occasional telephone help and Internet-based troubleshooting or ongoing Help Desk Call Center services and system administration, Progent's experts can deliver your business world class IT support while permitting you to eliminate the expense and hassle of running a full-service in-house IT organization. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner support company and Progent's head count, depth of IT experience, refined remote support tools, and familiarity with corporate IT enable businesses to avoid the limitations associated with excessive reliance on smaller consulting firms, individual freelance service providers, or limited in-house resources.

Progent stands out by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Certified experts average more than ten years of real-world professional experience, in the trenches of IT service, performing a wide range of IT tasks for an extensive mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not only world-class IT help, but also a support engineer with proven approaches for applying technical knowledge to resolve actual network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and in-person help by the minute. As a result, you are billed just for received services. Progent does not impose a higher rate for off-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent applies no minimum charge and requires no monthly commitment for services provided during normal business hours. Many service organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity avoids large bills for quick fixes so you will not be tempted to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike many independent consultants or small support firms who offer scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports sent by every staff member to every client. The discipline of detailing and archiving service activity results in more effective support and avoids a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few consulting companies to provide round-the-clock remote tracking services powered by MS Operations Manager. MS Operations Manager allows your computer support to be proactive instead of reactive. By revealing potential issues before they cause downtime, network monitoring can keep your IT network from painful and costly service losses.
How Does My Business Begin Getting Remote Network Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.


An index of content::

64-bit Upgrade Remote Technical Support Consultant Services for 64-bit Migration
Alexandria, Virginia Networking Group Alexandria, VA Integration Group
Solaris with Windows Consult
Remote Support for Windows and Solaris

If your company network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to incorporate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration assistance services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and repair, on-site technical support, and Contact Center services.

Altaro VM Backup Cloud Management Support Outsourcing Altaro VM Backup Planning IT Services
Services for Lync Server 2013 VoIP
Lync Server 2013 Instant Messaging Consultant Services

Lync Server 2013, rebranded Skype for Business, allows businesses of all sizes to create a centrally managed and secure communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling across a broad range of stationary PCs and handheld devices. Progent's certified Lync Server 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live online and onsite training to your IT team and users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

Automated Desktop Management Consulting Endpoint Monitoring and Reporting Professional
Best Information Technology Outsourcing Firm Cisco Network Security Consulting Tampa Bay
BlackBerry BES Consulting Services Company St Louis RIM BlackBerry Information Technology Installation Service
BlackBerry BES Solution Provider in Santa Cruz, CA BlackBerry Professional Software Computer Support For Small Offices
Linux Network Monitoring Professionals
Linux Network Monitoring Consultant

Network monitoring ordinarily involves observing a system's resource usage in order to identify data traffic backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's system integration engineers can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small companies and developers help with managing and servicing UNIX and Linux systems that coexist with Windows-based technology.

BlackBerry BPS IT Outsourcing Firm in Chesapeake Hampton Roads BlackBerry BPS Implementation Services Chesapeake, South Hampton Roads
BlackBerry Synchronization Support Team Sacramento System Repair for BlackBerry Professional Software in Sacramento
Apple iCloud Computer Consultants
Consulting Services for macOS and OS X

Progent's consultants can provide Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business environments based solely on Mac OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and supporting a network environment that is available, safe, efficient and able to achieve your company's objectives.

Business Continuity Cybersecurity Team Symantec Security Group
CCIE Certified Technical Support Services for ASA and PIX Remote Troubleshooting for Firepower Services
SPA500 Series IP Phone Remote Consulting
Specialist for IP phones

Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

CISSP Audit Protect Energy Corridor, Houston
Aten IP9001 Specialists
Remote Server Management Professionals

Remote server management cards offer IT managers full control of a server without the requirement for a personal visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical support. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

California Concord Computer Setup National Contra Costa County Upgrade in Northern California
Network Admin Companies for Cisco VoIP
Engineers for Cisco CCIE Remote

Progent can provide rapid online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE experts can link to your network using advanced remote diagnostic tools to deliver fast and affordable analysis and remediation of urgent network issues.

Catalyst 4900 Switch Specialists Onsite Technical Support
Chesapeake Microsoft SharePoint Server 2010 Technical Support Services SharePoint On-site Support
Cisco Certified CCIE System Repair Cisco Remote Access Online Support
4000 Router Online Troubleshooting
RV Series VPN Router Network Engineer

Cisco offers an extensive product line of routers that includes appliances designed to provide the protection, performance, and availability demanded by organizations from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

Cisco Certified Expert Lincoln Solutions Provider Microsoft, Cisco and Security Certified Experts Migrations for Lincoln, Nebraska
Expert Microsoft Certified Upgrade Help for Windows Server 2000
Windows 2000 Server Setup and Support

Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can simplify network management, provide tech support and troubleshooting, and enhance security. Progent can also help you design, justify, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot installations to eliminate the obstacles associated with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.

Cisco Consultant Sioux Falls South Dakota Design Companies for Cisco in Sioux Falls, SD, Rapid City, SD, Aberdeen, SD, CITY4, SD
Windows Server 2000 Upgrading
Windows 2000 Outsourcing

Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your existing Windows 2K Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also show you how to design, justify, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by identifying potential hardware and application compatibility problems.

Cisco IT Service Provider in Oklahoma IT Outsourcing Company for Cisco in Oklahoma
Cisco Information Technology Consultant Cisco Network Designers in Anchorage Alaska
Cisco Network Setup Norfolk, Hampton Roads Cisco Design Companies in Norfolk, VA
Specialist for wi-fi controller
Wave 2 wireless controller IT Consultants

Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller technology.

Cisco Onsite Support Cisco Small Business IT Outsourcing Companies
SQL Server 2014 Resource Governance Troubleshooting
SQL Server 2014 In-memory OLTP Specialist

SQL Server 2014 includes major improvements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently with all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services such as planning, deployment, management, remediation, and application development services to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.

Cisco PIX Network Consulting IT Services for Cisco Firepower Firewalls
Cisco Planning Network Design Cisco Migration
Cisco Small Business IT Consulting Company in Des Moines Des Moines International Airport DSM System Consultant for Cisco
Consultants for Ransomware Recovery
Ransomware Protection Technology Professional

Progent's ProSight family of managed services are designed to offer organizations who maintain small internal network support staffs with low-cost access to world-class management tools and consulting expertise. Benefits of the ProSight line of managed IT services include flat-rate network management costs, smart automation of routine administrative processes, ongoing absorption of the latest information technology, graceful transition from older technology to current solutions, improved fit between information technology with business goals, guidance from seasoned IT consultants, and allowing management to concentrate on business instead of fast-evolving computer technology.

Cisco Small Business Network Support New York, NY Outsourcing IT for Cisco Little Italy
Microsoft Windows 7 Upgrade Computer Consulting Company
Microsoft Windows 7 Professionals

Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to assist your company to administer, support, and repair PCs powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, online connectivity, mobile device management, wireless configuration, and 24x7 network monitoring.

Cisco and Microsoft Certified IT Specialist Solution Providers for Bellevue, Washington
Microsoft Certified Partner Exchange 2010 Active Directory Online Technical Support
Exchange 2010 Unified Communications Computer Consultants

Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange 2010 for your company and can help your IT staff to design and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and consolidating your vital communications platforms.

Cisco and Microsoft Configuration Services Toledo, Ohio Technical Support Firm
Solaris with Windows Consult
Professional for Solaris with Windows

Progent can assist you to design and execute a smooth migration from a UNIX-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you preserve your data and minimize business discontinuity by designing an effective migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support services available from Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration expertise, data and application transition, and server and storage system migration and consolidation.

Cisco installation and Administration in Virginia Beach, Norfolk, Chesapeake, Richmond, Arlington Cisco Solution Providers in Virginia Beach, Norfolk, Chesapeake, VA
Citrix Technology Professional Engineers for Citrix Lab Manager
Microsoft Exchange 2007 Technology Professional
Exchange 2007 Edge Server Integration Services

Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging solutions powered by Exchange Server 2007.

Collin County Texas BlackBerry Redirector Network Support Companies BlackBerry BPS Network Consulting Company in Plano, TX
Columbus, Ohio Configuration Services Nationwide Columbus, OH Migrations
Comprehensive Event Management Network Engineer Server Monitoring Consulting Services
Computer Consultancy Firm for Martinez IT Specialists for Pleasant Hill California
Technical Consultant for Remote Monitoring and Reporting
Operations Manager Consulting Services

Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and fixing Microsoft SCOM environments and offer organizations of any size advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.

Computer Consultancy Group for Microsoft SQL Server 2016 in Franklin County Ohio SQL Server 2012 Tech in Port Columbus International Airport CMH
Computer Consulting for Data center Monitoring SCOM 2012 Fabric Monitoring Integration Support
SCOM 2012 Cloud Monitoring IT Consultant
Operations Manager Migration Integration Services

Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to help you to fix serious problems uncovered by System Center 2012 Operations Manager.

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Computer Consulting Resale Programs Support and Integration
Reselling IT Services Integration Support

Progent offers a selection of opportunities for single consultants or organizations to profit by acting as referrers, sales agents, or resellers of Progent's IT support and advanced consulting. Options include performing as a sales agent for Progent-branded consulting or using Progent's information technology experts but retaining your own service brand as a seamless arm of your network services team.

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Configuration for Microsoft SharePoint 2010 Remote Support
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Network Security Scan Consultants
Security Scan Consultant Services

Progent offers small organizations a pair of ultra-affordable security evaluation scanning packages that include, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by expert security engineers who assess the results of the remote scan, present unbiased summaries of your current security vulnerability, and make recommendations for improvements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while providing enterprise-quality assessments of your IT network's exposure to assault.

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Computer Consulting for Exchange 2016 Mailbox migration
Exchange 2016 Compliance Network Consultants

Progent can assist your business in any and all facets of your migration to Exchange Server 2016 including planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

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CISSP Certified Cybersecurity Consult
Professionals for CISSP Certified Security Manager

Progent's CISSP-premier network security experts can assist organizations of all sizes with any facet of information system security. Progent can help create efficient security solutions that protect a small business against advanced malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources distributed over multiple physical datacenters and public and private clouds.

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Exchange 2010 Collaboration Consultants Microsoft Exchange 2010 Support
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IT Co-sourcing White Paper

Progentís IT outsourcing services provide budget-friendly network support for medium-size corporations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, allowing network support budgets to grow in a more linear and manageable manner than is possible by assembling a large, knowledgeable in-house network support organization. Progentís Outsourcing White Paper and flyers tell you how Progent can help you create a secure and robust network architecture for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server.

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Consultants for Antivirus
Postini Support Services

E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small companies enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and anti-virus services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and control their email application, irrespective of server platform, hardware technology, or geographic location.

Exchange 2016 Migration IT Consulting Emergency Exchange 2016 Data Loss Prevention Outsourcing
Exchange Onsite Technical Support Microsoft Exchange 2003 Consulting Services
Exchange 2000 Migration Consulting
Microsoft Exchange Setup and Support

Progent is one of the most qualified network support companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive the full advantages of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server support.

Fault Tolerant Interoffice Connectivity IT Consultants Zero-downtime Network Integration
Fedora Linux Consulting Remote Troubleshooting for Debian Linux
Telecommuting Cisco Consulting Job Openings
Open Positions for Contract Network Consultants

Progent is seeking a range of on-staff workers such as solutions-driven Microsoft Certified Systems Engineers; connectivity experts with Cisco CCDP or CCIE credentials; and consultants for advanced network architecture with experience in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and virtual servers. Progent is also looking for workstation support technicians, remote troubleshooting specialists, and CISSP or CISA certified security consultants. We are also seeking veteran managers and administrators who can operate effectively in Progent's dynamic, virtual office environment. Progent contracts independent professionals who have specialized expertise and field background in important IT areas outside Progent's primary technical focus. Our Experts Group includes independent consultants who can provide advice and programming support for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with popular operating systems such as Linux derivatives, Macintosh, or Solaris, or offer expert skills in technologies such as telecommunications, web design, Electronic Data Interchange, web commerce, or dbm programming. Freelance consultants certified by Progent cooperate with our full-time consultants to provide end-to-end IT services for small business networks.

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64-bit Upgrade Network Engineer
Microsoft Experts 64-bit Upgrade Troubleshooting

Progentís Microsoft-certified engineers can help your organization to enhance your application servers or desktops from 32 to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit computing, plan an efficient migration strategy that reduces operational disruptions, and offer economical, professional online help to aid your organization to configure 64-bit operating systems and applications on your current computers.

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Microsoft Small Office Network Manager
Microsoft Certified Expert Network Consultation for Small Business

Progent is a leading innovator in economically delivering enterprise-class IT help to small businesses. Progent's achievement in addressing the network service needs of the chronically underserved small business market is the combined result of major technical and operational innovations that have eliminated a great deal of the conventional costs out of managing IT support, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution process.

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Android VPN Consulting
Android ActiveSync Technology Consulting Services

Progent's veteran group of network consultants and subject matter specialists have extensive background providing online and onsite assistance for organizations of any size who need to integrate Android phones and tablets into their information systems so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to solve network problems that involve multiple manufacturers and that represent a combination of older and current technology. Progent offers affordable online technical support to help you with any aspect of planning, implementing, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to handle especially stubborn technical issues, or Progent can provide comprehensive project management services to help you finish strategic IT projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to help you manage and use Android phones and tablets efficiently.

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Remote Technical Support for SCCM 2012 Central Administration Site
SCCM 2012 Intune Integration Technical Support

Progent can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management solution or assist you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. Also, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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Juniper SSL Router Security Auditing Juniper SA6500 SSL VPN Information systems Security Outsourcing
Lync Server 2010 Professional
Engineer for Microsoft Lync Server 2010

Progent's consultants can help you to evaluate the value of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and increases the output of your office employees, at-home workers, and mobile workforce. Progent's consultant's can also help you to carry out a smooth upgrade to Microsoft Lync Server from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, SharePoint, and SQL Server, show you how to use Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office programs, and provide training and ongoing support for Lync and other Microsoft products.

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Kansas City Consultancy Services Company Progent Technical Consultant
Kansas City Integration Consultant Pinole IT Service Provider in Northern California
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Lubbock County Texas BlackBerry Wireless Network Security Consultant Network Specialists for BlackBerry Exchange in Lubbock, TX
Automatic Fail-over On-site Support
Specialists for High-Availability Interoffice Connections

Progentís high availability inter-site connectivity and 24x7 system infrastructure engineers can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers affordable 24x7 interoffice connectivity.

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ProSight Private Cloud Services Consulting
Engineers for Virtual Machine Hosting

Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small companies with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor independence.

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Microsoft AD Professional Consulting
Microsoft Certified Expert Computer Consultants for Exchange 2013 Integration Exchange 2013 Disaster Recovery Technical Consultant
Computer Consulting for ASA and PIX Firewall
Cisco firewall IPS Remote Technical Support

Progent's Cisco-premier CCIE network engineers can help your company to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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Microsoft Exchange 2010 Online Help Colorado Springs, El Paso County Support Organizations in Colorado Springs, CO
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Hermes ransomware recovery Specialists
Locky ransomware recovery Consulting Services

Progent's seasoned ransomware recovery consultants can assist your business to rebuild a network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky.

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Hyper-V Security Onsite Technical Support
ProSight Phishing Protection Consulting

ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware.

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Expert Microsoft Certified Integration Support for SQL 2008
MS SQL Server 2008 Technical Support Services

SQL Server 2008 delivers powerful, familiar tools to computer experts as well as to network users, lessening the complexity of designing, deploying, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and broad knowledge in designing and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.

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CISSP Certified Security Microsoft Access software development Consulting
Microsoft Access reports Consultancy

Progent can provide affordable online support for all editions of Microsoft Access including Access desktop and Access Web App and offers expert assistance for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar classes for Access programming and database management.

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SCCM 2016 Cloud Integration Support and Integration
SCCM 2016 Azure Integration Network Engineer

System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings control, inventories network assets, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a common point of control for managing multi-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of designing, installing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.

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Consultancy for Polycom ATX Telepresence
Mirial Consulting Services

Progent can provide the support of an accredited engineer with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist you to design, configure, expand, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of network infrastructure consultants able to help businesses of all sizes to create and troubleshoot a network that delivers the performance, reliability, security, and scalability required to support your video conferencing/telepresence environment.

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Meraki and Catalyst Switch Support Outsourcing
Technology Consulting for Meraki Management

Cisco's Meraki MS family of switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online expertise to assist your company to plan and deploy a productive network architecture based on Meraki switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.

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Microsoft Lync Server 2013 Consult
Lync Server 2013 and iPad Professional

Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits a Bring-Your-Own-Device computing style with IM, real-time presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN calling across a wide assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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Citrix desktop virtualization Professional
virtual application delivery Consultant

For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop technology with your physical and virtual servers, end-user computers, and printers; migrate your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.

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Linux Backup Professionals
HP Data Protector Consulting Services

Progent offers economical remote access to consultants skilled in a broad array of utilities and services that provide solutions for backing up Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide help for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to install, upgrade, or troubleshoot backup systems for a variety of topologies including local, remote, cloud-based, or hybrid.

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SCDPM 2012 Disaster Recovery Support
SCDPM 2012 and Hyper-V Onsite Technical Support

Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of any size to design, deploy, administer, and repair a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent can provide occasional support for fixing especially challenging issues, or comprehensive project management support. Progent can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.

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Online Troubleshooting for Wave 2 wireless controller On-site Technical Support
Part-Time CIO Online Consulting Chief Information Officer Help and Support
Microsoft Firewall Specialists
ISA 2004 Server Network Consultant

Progent's certified ISA Server consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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Active Directory Assessment Engineers
Specialists for Network Health Reports

Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to get an objective evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable and safer Active Directory environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with government and industry security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime.

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Network Load Balancing Onsite Technical Support
High-Availability Load Balancing Computer Consultant

Progent provides high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.

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SonicWALL Firewall Technology Consulting Services
SonicWALL Consulting Services

Progent's SonicWALL experts can show you how to deploy, maintain, and update SonicWALL firewall/VPN appliances inculding the newer SonicWALL NSA family of appliances and the legacy SonicWALL PRO 1260 Secure Switch products. Progent's CISSP Premier consultants, CISM Premier security engineers, and CISA Premier security audit consultants can help you create an end-to-end security strategy, including written policies, and design protection into your business processes.

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CISSP Certified Security Consultants
CISSP Certified security Systems Engineer Specialists

Progent's CISSP-certified network security consultants can assist businesses of any size with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small business from advanced malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients sharing IT resources spread over a mix of physical sites and various clouds.

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Exchange 2016 Migration Support Services
Exchange 2016 Compliance Search Network Engineer

Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, databases and logs; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

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Red Hat Linux, Sun Solaris, UNIX Professional Fedora Linux, Solaris, UNIX Support in Virginia Beach, VA
IT Outsourcing White Paper
IT Outsourcing Advantages Article

Progentís IT outsourcing services offer budget-friendly computer support for medium-size corporations. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or building a web-based business application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing network service budgets to grow in a more moderate and controlled fashion than is feasible by amassing a large, all-purpose in-house network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can help you create a protected and robust system architecture for your vital Windows-based business software such as Windows Server 2008, Exchange Server, and Microsoft SQL Server.

Relocation Specialists Data Center Consultant
Microsoft Firewall Professional
ISA Server Onsite Technical Support

Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.

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SQL 2014 Support Firm Service Provider for Microsoft SQL Server 2016
SQL Server 2012 Implementation Services SQL 2012 Computer Consultancy Services
Microsoft Exchange 2016 Online Support
Integration Support for Exchange 2016 Public Folders

Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Remote Office Remote Troubleshooting
Cisco Experts Branch Office Onsite Technical Support

Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for serving branch offices that require network service with the responsiveness associated with with small organizations but which offers effective client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a remote office located anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of in-person and on-line IT support services and system design assistance.

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Signature-based Virus Protection IT Services
Endpoint Virus Immunization Network Consultants

ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to address the entire threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.

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CRISC Certified Information Risk and Information Systems Control Officer Professionals
CRISC Certified Risk and Information Systems Control Manager Consultant Services

Progent offers the services of a CRISC-certified risk management expert to assist your company to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

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SQL Server 2014 and Hyper-V Specialists
SQL Server 2014 and Windows Server 2012 R2 Network Engineer

Microsoft SQL Server 2014 incorporates major enhancements in critical areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services that include system design, deployment, administration, remediation, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.

Small Business Network Consulting for Microsoft WSUS Microsoft Patch Management Onsite Technical Support
Technology Professional for Microsoft Windows Server 2008 R2
Windows Server 2008 Active Directory Online Technical Support

Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's network professionals can deliver cost-effective remote engineering, technical support, and education services to help you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.

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Solaris Remote Outsourcing Firm Computer Network Service Company for Sun Solaris Remote
IP Telephony Onsite Technical Support
SPA300 Series IP Phone Outsourcing

Progent's CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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Southfield Small Business Specialist Consulting Company for Southfield, Michigan
Services Documentation Technical Support
Tracking Service Costs Consultant Services

Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks done, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support reports sent by each staff member to every client. The discipline of detailing and archiving service records allows more efficient support and avoids a variety of common problems such as when a service client is effectively held hostage to a consultant who wonít release the keys to the kingdom.

Subcontractor for Network Consultant Microsoft MCTS Consulting Subcontractor Job
Support Services for Meraki MR66 Access Point Computer Consultant
Support Services for SQL Server 2012 AlwaysOn Availability Groups Integration Services
Support and Setup for Windows Server 2012 R2 Storage Spaces Windows 2012R2 Professional
System Consulting Services for Kansas City, MO Professional for Ubuntu Linux, Sun Solaris, UNIX Anaheim Fullerton Buena Park
Microsoft Expert Outsourcing for Office 365 Power BI Integration
Office 365 Yammer Integration On-site Support

Office 365 is Microsoft's expanding suite of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud services are available in an array of subscription plans intended for customers from students and home offices to enterprises. Progent offers quick and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can help you to understand the many subscription plans available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud products and services.

System Support New Orleans, LA, Baton Rouge, LA, Shreveport, LA, Metairie, LA, Lafayette, LA Information Technology Outsourcing Company
Tacoma, WA IT Support Tacoma Computer Network Firms
Consulting Services for Mac Configuration
macOS Online Professional

Progent offers nationwide online help and troubleshooting services for companies who operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft technology. Progent's consultants can provide macOS and OS X users a variety of services such as desktop assistance, upgrading to the current version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online IT help offers optimum leverage for your information technology budget by extending user productivity and limiting the hours billed for network repair services. Advanced online support technology and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the toughest system issues.

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Technical Consultant Computer Consultant for CentOS Linux, Solaris, UNIX Olympia, Washington
Technology Consulting for RDBMS Database Applications Specialists
Technology Support SQL Server 2012 Computer Service Companies
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Top Rated SharePoint 2013 Outsourcing Port of Baltimore On-site Technical Support
Exchange 2007 Edge Server Technology Consulting Services
Exchange 2007 Remote Consulting

Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the background to finish your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting services include expertise with the integration of third-party enhancements of Exchange 2007 Server that are in keeping with your business goals.

Tulsa Network Specialists Top Ranked Network Consulting Organization
Upgrade for Kansas City Windows Server 2012 Technical Support Outsource Detroit, Wayne County
VMM Database Consulting Engineer
Microsoft Remote Network Support Engineers
24x7 Support Professional

For mid-size businesses who need IT support, Progent can deliver an array of options including on-site service, remote assistance, phone-based Call Center, 24x7 support with automatic system monitoring, emergency staffing, business relocation support, application development, and professional consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert on-premises help for fixing technical issues quickly and affordably.

VMware Server Consolidation Consultancy Engineers for VMware Server Consolidation
Forefront Network Inspection System Network Consulting
Troubleshooting for Threat Management Gateway 2010

Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and provides a centrally administered Internet gateway that acts as a single-server solution for a variety of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits customized reporting generated by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to cut expenses and enhance availability. Progent's Microsoft consultants can assist you to plan and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

Vallejo Outsourced IT Services in Northern California Implementation Support for Calistoga in California
Professionals for MySQL and Windows
FRx Reports Consulting Services

Progentís team of expert programmers, relational database architects, and project management consultants can help large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients plug expertise gaps by providing database architects and software programmers skilled in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to incorporate SharePoint with other applications such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also can provide expertise with multiple web development tools and can assist clients to build, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.

Windows 8.1 Consult Windows 8.1 Client Hyper-V Computer System Consultant
Office 365 OneDrive Integration Remote Support Services
Office 365 Yammer Integration Online Technical Support

Office 365 is Microsoft's extensive family of client productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 applications and cloud-based services are offered in a variety of subscription plans intended for markets ranging from students and home offices to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Google Android technology. Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports multi-platform networks that include Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid networks that transparently combine local and cloud products and services.

Windows IT Support installation and Administration
Virtual Machine Hosting Professional
ProSight Virtual Hosting Professional

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in an environment that gives the highest level of dependability and expandability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are based upon mature virtualization techniques that allow small companies with multi- platform IT systems to save significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

Windows Server 2012 Configuration Support and Help for Windows Server 2012 Configuration Manager
Windows Server 2012 R2 Consulting Service Firm Technology Consulting for Windows Server 2019
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Windows Server 2012 R2 Service Provider Microsoft Windows Server 2019 Service
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Manager for Cisco Certified Network Associate (CCNA)
Microsoft Certified Application Developer (MCAD) Network Engineers

Progent provides clients access to consultants who have been awarded some of the computer industry's most prestigious credentials. Progent thinks that customers deserve to be sure that their IT support consultants have accredited testing plus extensive practical field experience so that Progent's clients can engage Progent's service with trust. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor support than is offered to uncertified service providers, enabling Progent to offer customers a better class of computer support. In other cases, major certifications such as CISSP or ISSEP for IT security can help enterprise customers to show compliance with regulatory demands by using the assistance of accredited IT experts.

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Windows and Linux Consultant Services Worldwide Linux, Windows Engineers
Windows and Solaris Professionals Online Support Services
ProSight DPS Backup and Recovery Services Specialist
Offsite Managed Data Backup/Recovery Services Information Technology Consulting

ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical information.

Wireless Security Inventory Professional Consulting Services for External Security Scan
Desktop Small Office IT Consulting
Microsoft Desktop Support Organization

Progent can deliver a wide array of affordable remote and on-premises consulting services to assist your business to configure, manage, and troubleshoot desktops and mobile devices powered by Windows, Apple macOS/OS X, iOS, Android, or Linux.

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Worldwide Network Engineer for SharePoint Server in Nashville, TN Microsoft SharePoint 2010 Remote Support Services Davidson County Tennessee
Technology Professional for Redundant Branch office Connectivity
CCIE Expert Certified Redundant Network Professionals

Progentís non-stop inter-site connectivity and 24x7 system infrastructure professionals can help small companies create fault tolerant Interoffice connectivity through fully redundant system architectures with automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over offers affordable 24x7 interoffice connectivity.

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