For office networks located anywhere in the state ofKansas, Progent's Microsoft qualified professionals can provide remote phone support and troubleshooting to repair your computer network issues fast and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to identify and fix computer network problems without the expense and time delays normally associated with on-site service calls.
If yourKansasbusiness is located outside of the larger metro areas such asWichita, Overland Park, Kansas City, or Topeka, your local network support choices may be limited in technical expertise, or not available during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than 10 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of clients. This means you get not only the technical skills needed for the task, but a consultant with proven methods for applying those skills to assist with cost effective network solutions.
Microsoft Virtual Desktop Consulting Services
Microsoft's desktop virtualization technologies lower the work needed for network managers to deploy software programs so they are standardized across a corporate user base, offer the power to control rights to critical data, and enable fast installation of additional or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies desktop access, enhances responsiveness, strengthens security, unifies management, and offers a nearly transparent client experience. Progent's Windows Server 2016 engineers can assist your company to evaluate the business benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line environments, improve your network architecture to support virtual desktops effectively, assess and remediate security issues, and educate your IT managers to follow industry best practices to achieve maximum payback from desktop virtualization.
Easy Payment Methods
Progent's convenient payment options for Unified Communications Manager and Cisco Unified Communications Manager Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, functions as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified Cisco Unified CM experts can assist with any aspect of Unified CM setup and debugging in areas such as integrating Voice over IP phones and video IP phones, designing dial plans, setting up SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE networking support, designing Cisco UCS server failover systems for high availability, and integration with Exchange Server and Skype for Business.
Examples of Remote Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router support services offered by Progent's certified Cisco experts are setting up hostname, DHCP, routing maps, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; reviewing policy based routing to MPLS, routing configuration, and BGP peering; installing current IOS image; validating failover; troubleshooting VPN issues; producing a network diagram and documenting router setup; plus security and fault tolerance planning.
Dynamics GP Upgrade and Integration Consulting Services
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided integration, customization, education, and troubleshooting since the product's original release. Progent can provide advanced expertise for updating legacy Dynamics GP ERP systems. Progent can assist your business to plan, pilot, and carry out a cost-effective upgrade from a a legacy version of GP to the newest release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and system integration consulting.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE configuration consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or onsite support to assist companies to migrate smoothly to a productive communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.
Microsoft System Center 2016 Consultants
System Center 2016 delivers major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.
Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a selection of Network Support Bundles based on the proactive problem solving capabilities of System Center Operations Manager, a cutting-edge network management software platform that monitors the reliability, speed and protection of your IT system and identifies anomalies before they can disrupt your network. To provide more insight about the performance and robustness of your system environment, Progent can help you install and manage leading network monitoring software based on Linux.
Migration Support for Lync Server 2013
Lync 2013, renamed Skype for Business Server, is an on-premises software platform that enables businesses of all sizes to build a manageable and protected communications environment that supports a BYOD computing model with IM, presence, audio/video and web meetings with app sharing, and both IP and PSTN telephony across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to maintain your legacy Lync deployment or plan and implement a cost-effective upgrade to a more current solution by providing Skype for Business Server expertise. Progent can also advise you how to build a hybrid architecture that integrates self-hosted Skype for Business with Skype for Business Online or with Teams cloud platforms.
Complete Documentation of Services
Progent provides full and detailed documentation of all support work to ensure clients donít ever feel ďcaptiveĒ to their IT service organization. Progent sends e-mail documentation of services shortly after completion of each service interaction, and also provides a printed copy along with monthly invoices. Complete network support reporting makes it less risky for clients to transfer to a different support provider or take on increased service duties internally. Complete support documentation also provides IT managers the information needed to assess the quality of support services and produce more realistic network budgets.
Contact a Progent Network Consultant
To learn how you can get in touch with a Progent computer support expert for online or on-premises expertise, phone 1-800-993-9400 or visit Online Computer Help.