For business networks located in the state of Kansas, Progent's Microsoft qualified technical experts can deliver remote phone support and troubleshooting to solve your computer network troubles fast and affordably. Progent has developed enterprise-level skills, software utilities, and support databases to identify and fix IT problems without the high cost and delays associated with in-person service visits.
If your Kansas business is located beyond the larger metropolitan areas such as Wichita, Overland Park, Kansas City, or Topeka, your local computer network support choices may be limited in skills, or not available during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís team of field proven network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of clients. This means you get not just the technical know how needed for the job, but an expert with proven methods for applying that expertise to deliver affordable network solutions.
Microsoft SQL Server 2012 Integration
Progent offers the support of certified SQL Server 2012 engineers and seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and data security consultants to assist your business to maintain your Microsoft SQL Server 2012 solution and define an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012. Progent can also help you to migrate to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to disrupt productivity. Read about the entire ProSight line of value-priced managed services for small and mid-size businesses.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Recovery
The ProSight Active Security Monitoring (ASM) endpoint protection solution utilizes next generation behavior analysis tools to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Find out about the complete ProSight line of value-priced outsourced network management services for small and mid-size businesses.
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to help you to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or support a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your information system.
Design and Configuration Support for Cisco's Meraki Cloud-managed Wireless APs
Progent's Cisco Meraki wireless AP experts offer online and on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi systems that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security, ease of management and availability for wired and Wi-Fi users regardless of their location or device. (See Cisco Meraki switches configuration and management.)
Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultants offer expert online consulting services to help businesses of all sizes to integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective hybrid ecosystems that support Windows and Linux operating systems and applications in hybrid network models that combine local IT assets along with public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging.
GIAC-certified Information Assurance Consultants
GIAC information assurance certification was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by companies and institutions throughout the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer support for all of the network security disciplines covered under GIAC accreditation such as evaluating infrastructure security mechanisms, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Amazon AWS Integration Consulting Services
Progent's Amazon Web Services (AWS) planning and integration experts offer affordable remote support to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you create cloud-based or hybrid ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting or Progent can provide project management outsourcing or co-sourcing to help you move efficiently to the Amazon AWS cloud platform.
Online Technical Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides expert remote support for Microsoft Windows and Cisco-based environments anywhere in the United States. Progent's certified engineers have the expertise to help you to analyze and solve difficult network problems rapidly and affordably. The breadth of information technology expertise offered by Progent's staff of consultants allows them to escalate even the toughest issues to appropriate subject matter experts as required. Whether you need occasional phone support and online repair or ongoing availability of a Helpdesk Technical Response Center, Progent's engineers can provide your small business with enterprise-level expertise without the high cost and management hassle of running a large internal IT group.
Comprehensive Support Services for Systems at Colocation Data Centers
There are several hundred enterprise-class colocation centers in the and major metropolitan areas across the U.S., and Progent's Internet data center support group can enhance your network's reliability and performance by helping you choose a remote data center site that meets the particular requirements of your organization such as geographic proximity, size, connectivity, affordability, and value-added features and services. Progentís data center IT services are intended for companies with equipment located at co-location hosting sites and requiring timely on-site service at the colocation facility as well as online support from Microsoft and Cisco Premier professionals. Progent offers a variety of colo center consulting services including system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, development and installation of zero-downtime systems, defining and deploying layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server clustering configurations.
Ransomware Removal and Recovery Consulting
Progent can provide the help of seasoned ransomware recovery experts with the skills to reconstruct an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware cleanup and restoration services.
Progent's Cloud Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid networking paradigm that combines both local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business advantages of migrating to Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent offers comprehensive project management support to help you plan and carry out an efficient move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure planning and integration support.) Progent can also provide continuing consulting, technical support, and training.
64-bit Computing Upgrade Help
Progentís 64-bit migration support experts can assist you to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of migrating to 64-bit computing, plan an economical migration strategy that minimizes business disruptions, and deliver responsive remote help to assist your company to install 64-bit operating systems and application software on your existing computers. Progent's Microsoft-premier engineers can assist you to integrate the 64-bit editions of Microsoft products like Microsoft Windows Server, SQL Server, Windows 10, and Microsoft Office Excel.
Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent offers a variety of Network Support Bundles built around the advanced problem solving abilities of Operations Manager, a cutting-edge network management software platform that tracks the availability, performance and security of your information network and detects anomalies before they can bring down your system. To provide more insight concerning the performance and robustness of your system environment, Progent can help you install and manage popular network monitoring software based on the Linux operating system.
Cisco Unified Messaging and Collaboration Consulting Services
Progent offers online or onsite access to a certified CCIE engineer to assist your business to design, deploy, administer and troubleshoot unified communications networks based on Cisco Unified Communication technology in an in-house, cloud-based, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping companies of any size to build collaboration solutions by providing expert services that include Unified Communications Manager (Unified CM) and Cisco CallManager system design and deployment, VoIP phones configuration, and wireless VoIP phone solutions. Progent's consultants can help you with Cisco's entire library of Unified Communications applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center, and Unified Attendant Console.
Get in Touch with a Progent Computer Consultant
To find out how you can get in touch with a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Help.