For small company networks located within the state of Kansas, Progent's Microsoft and Cisco authorized technical team members can provide remote phone assistance and remote troubleshooting to repair your computer system troubles fast and affordably. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to identify and resolve computer network problems while avoiding the cost and time delays associated with on-site technical service visits.
If your Kansas company is located beyond the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby network support options may be limited in expertise, or not available during urgent situations. This can result in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of expert network professionals average more than ten years of real-world industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the task, but an expert with proven methods for applying those skills to assist with affordable network solutions.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a variety of technical services to assist organizations of any size to maintain, administer, and repair IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration support.
Juniper Consulting Services
Progent's Juniper Networks-certified network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS engineers offer expertise with Juniper's flagship network operating system to help you to simplify the administration and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platformS and can help you maintain environments that incorporate a combination of Juniper's software platforms.
Amazon AWS Cloud Planning and Integration Consulting
Progent's Amazon AWS cloud integration consultants offer cost-effective remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid environments that efficiently incorporate Amazon AWS resources. Progent can provide occasional support or Progent can deliver project management outsourcing services to help you move efficiently to the Amazon AWS platform.
World-class Cisco Support from Expert CCIE-certified Consultants
Progent offers easy, quick, and economical access to Cisco CCIE Certified support professionals. CCIEs are highly-qualified networking gurus who earn this top-level classification only through strenuous testing by Cisco. CCIEs can resolve even the most complicated problems surrounding network architecture, deployment, troubleshooting, and service. Progentís CCIE experts work intimately with Cisco engineers in analyzing problems with Cisco's IOS platform and developing fixes or acquiring patches to correct anomalies. Progent can provide fast contact with a CCIE by telephone so that you can get immediate assistance for complex network troubles that are impacting business productivity but are beyond the scope of your usual IT support resources.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security experts. GIAC certifications are recognized by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants offer help with all of the security capabilities covered under GIAC accreditation including auditing network vulnerability, event handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out about Progent's ProSight portfolio of managed services for small and mid-size businesses.
PC Desktop Consulting and Support Services
Progent can deliver a broad range of affordable support services to help you company to install, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or various versions of Linux. Progent's desktop consulting services include Windows 10 migration support, Windows 8.1 integration expertise, Microsoft Windows 7 technical support, Microsoft Office and Office 365 integration, and 64-bit operating system expertise.
Video Conferencing and Telepresence Consulting Support
Progent offers the services of an accredited video conferencing and telepresence engineer with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your information network. Progent also offers the services of network infrastructure engineers able to assist companies of all sizes to create and maintain a communications network that provides the speed, reliability, security, and scalability you need to accommodate your telepresence environment.
Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates key features initially designed for and proven on Azure, among the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a smooth migration plan, educate your IT management and technical support staff, and deliver as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Barracuda Backup Cloud and Offsite Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup safeguards vital company data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to help your business to design, integrate, operate and troubleshoot a BDR system based on Barracuda Backup. For additional information, see Barracuda Backup and disaster recovery consulting.
Stealth Penetration Testing
Stealth intrusion testing is a key part of any comprehensive IT system security strategy. Progentís security experts can run extensive stealth penetration security checks without the awareness of your company's in-house IT resources. Unannounced penetration checking uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are correctly configured and actively monitored.
Progent's Integration and Training Support for Office and Office 365
Progent's Office and Office 365 consultants can help companies to integrate Microsoft Office desktop and Microsoft Office 365 applications including Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that offers quick ROI and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems with various releases of Microsoft Office desktop and offers live online Microsoft Office and Office 365 instruction to individuals and groups.
64-bit Processing Migration Help
Progentís 64-bit migration experts can assist your organization to enhance your application servers and workstations efficiently from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit computing, design a cost-effective migration strategy that reduces operational interruptions, and provide timely remote support to assist your company to configure 64-bit software and applications on your existing computers. Progent's Microsoft-expert engineers can help you to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Microsoft Office Excel.
VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the underlying IP network. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Talk to a Progent Computer Support Expert
To see how to access a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or go to Remote Network Support.