If your company computer network is in the state ofKansasyou can have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with complex problems that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and Cisco CCIE consultants accessible online of any nationwide service firm in the United States. The cost is reasonable, charges are by the minute, sign-up is quick, and support is unbeatable.

In case yourKansasorganization is some distance from larger urban areas such asWichita, Overland Park, Kansas City, or Topeka, help from UNIX or Cisco CCIE experts may be problematic when there's a crisis. This can result in a drop in revenue for your business, angry clients, unproductive employees, and defocused management. By utilizing Progent's online services, you have access to a Premier engineer who can deliver help whenever you require it to keep your network operating.

Since Progent bills for telephone-based support per minute, your business pays exclusively for support received. Progent asks for no startup fee. Some remote service companies have large minimum time requirements or charge for each fifteen minutes or more. Progent's small granularity and simple billing model avoid big invoices for quick fixes.

If your Kansas business requires technical help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of online support engineers has a wide range of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources usually found in small or mid-size companies. Progent has developed the tools and skills to repair technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, CCDA and CCDP.

In order to assist companies that maintain environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service team offers the help of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online support from professionals who hold important security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly intractable support calls. This speeds up resolutions of urgent problems, avoids network downtime, and minimizes technical support invoices.

For organizations anywhere in Kansas, Progent enables immediate online contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical assistance to troubleshoot network problems that are affecting your business but are outside the scope of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can analyze your system by means of the latest remote troubleshooting technologies that allow them to perform fast and efficient analysis and remediation of critical computer problems.

Services Progent's Phone-based Support Experts Can Provide Your Kansas Business
Progent online professionals can deliver expert support for a comprehensive array of UNIX, Apple, Cisco, and Windows solutions including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network service team can assist Kansas companies to maintain a comprehensive assortment of computer products and technologies that include system architecture, messaging support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware products for server consolidation and streamlined administration, and transitioning from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's support experts can provide online technical help for systems based on popular versions of the UNIX operating system including: macOS and OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux platforms including RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this advanced credential by passing strenuous testing administered by Cisco. In most cases Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and as a result their skills are not easily accessible to the general public.

CCIE and CCNP Certified engineers from Progent can assist your business to architect, implement, and service an integrated network infrastructure that can streamline business processes, reduce costs, and accelerate the path to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly increase the business value of your integrated network in Kansas. For additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.

Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote support professionals can provide network problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can help your company with a broad range of platform expertise including Microsoft Windows Server 2019 migration services, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, MS Exchange 2019 deployment, MS Exchange 2016 migration, Exchange 2013 consulting, SharePoint Server 2019 planning and configuration, SharePoint 2016 migration and hybrid integration expertise, Microsoft Teams consulting, Microsoft Skype for Business integration consulting and Microsoft Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Experts
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who can deliver a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or help your business to revive promptly from a breach. Security services available from Progent include: in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; rapid recovery from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and offering 24x7 network monitoring. To find out more on Progent's security services for small and medium-size businesses, visit Progent's Consulting Expertise for Network Security.

Business Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth consulting support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications including CRM, MS Project, Office Word, and MS Excel. To read more on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three service offerings for Call Center assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for businesses who require the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for tough technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or programming Call Center application software to meet the special requirements of your company, or providing temporary personnel to work online in conjunction with your internal Help Desk Call Center group to deal with demanding events such as system upgrades.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients fast contact with a large support resource with extensive experience delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk a positive image as a major driver of company success, and Progent's target is to resolve and not merely record problems. For more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Services.

Progent's Online Service Technologies
Progent's advanced customer support database application keeps thorough histories of all service delivered to Progent's customers. Each authorized Progent team engineer has access to the details of services rendered to each customer by any team engineer. This database of issues and resolutions is structured as an easily accessible proprietary knowledge base that permits Progent's remote technical experts to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' in-house engineering personnel that allow Progent's remote consulting experts to find the optimal resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online professional expertise in Kansas, call 1-800-993-9400 or visit Expert Remote Computer Help.

An index of content::

  • 24 Hour Specialists Slackware Linux, Sun Solaris, UNIX Wichita Kansas Red Hat Linux, Sun Solaris, UNIX Network Consultant Wichita Kansas

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    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of critical devices that power your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt your business.

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    Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business practices.

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    Progent has extensive experience delivering a full-spectrum of online IT consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the industryís pioneers in providing expert online IT support and has delivered network solutions to clients in every state. Remote support saves travel costs and resolves issues faster than on-premises service calls.

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    Progent's certified wireless networking consulting experts can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, capacity, expandability, security and ease of management required for seamless access between wireless and wired network infrastructure. Progent can provide efficient remote and on-premises consulting services for both legacy and current 802.11ac Aironet APs and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet access points.

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    Progent's Microsoft-certified network engineers can help your organization to determine the value of Exchange 2010 for your business and can assist you to design and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer quick payback by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and integrating your vital communications platforms.

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    Progent offers nationwide remote help and troubleshooting services for companies who run Apple macOS and OS X environments or whose information systems include a combination of Mac and Microsoft Windows products. Progent's engineers offer macOS and OS X clients a variety of services including desktop support, migration to the latest version of macOS from legacy editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and iPad support, or migrating to Apple's iCloud services. Online network consulting offers optimum leverage for your information technology budget by preserving user productivity and shortening the time billed for network repair services. Advanced online support technology and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and expense by traveling to your location. In most of situations your IT issues can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the most challenging network problems.

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    Cisco's wireless VoIP phones are industrial-grade wireless devices intended for professionals who are mobile within campus, warehouse, retail or other venues where IT management wants portable phones that offer more administrative control, security and durability than is possible with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that you configure and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

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  • Macintosh Engineer
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    Progent's experts can provide Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also help you with Apple iPhone support and iPad management, or migrating to Apple's iCloud. For business networks based exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and able to achieve your organization's business goals.

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    Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are on the move within office, warehouse, retail or other venues where management requires portable phones that provide more control, data security and durability than is achievable with the Bring-Your-Own-Device style of workplace communications. Successful integration of Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune numerous components of your wireless infrastructure including access points, switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts offer remote and on-premises support to help you create and manage a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

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    Progent's Microsoft consultants offer in-depth expertise in deploying, using and debugging any edition of Microsoft Project, Project Server, and Project Online and can provide a broad range of affordable online support services following industry best practices to help businesses of any size to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, installation and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and specialized webinar training classes.

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    Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology. Progent offers support for hardware-based and software-only Wi-Fi controllers and can help you to decide which type makes sense for your Wi-Fi solution. For 802.11ac Wave 2 wireless controllers, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 Wi-Fi controller support.

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    Progent's consultants can help your company to evaluate the benefits of Microsoft Lync Server for your business and can help you to plan and carry out an installation of Lync Server that consolidates the management of IM and Presence and increases the output of your in-house staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, SharePoint, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and provide training and ongoing support for Microsoft Lync and other Microsoft products.

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    SQL Server 2016 introduces major improvements in speed, capacity, security, availability, mobile computing support, and built-in BI. New features include PolyBase for handling relational and non-relational files in one appliance for big data applications, Hadoop support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of any size to deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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    important features of Microsoft Dynamics GP software include a modular structure that lets you buy just the components you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting services that allow you to track all activities, income and spending and sales patterns, integration with Microsoft Office to speed access to business data, the ability to integrate data from almost any db software or workstation software into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized applications. Progent can help you configure and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.

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    Progent offers customized online training for a range of desktop applications and environments including Microsoft Office Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training provides the advantages of conventional in-person seminars, such as immediate communication between students and trainers, but avoids the costs of transportation and the hassle of attempting to accommodate the schedules of many students. Offered to individuals or classes of all sizes, Progent's live online instruction allows the teacher to conduct the class from a remote office while the clients can be dispersed throughout a campus or across the country. Virtual education deploys proven teaching aids such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specific subjects or longer in duration and broader in scope.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 300km apart from each other. Progent's roster of veteran IT experts can help your business to design, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your DR system to verify compliance with information assurance standards and regulatory mandates.

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  • Advantages of IT Outsourcing Whitepaper
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    Progentís IT outsourcing services provide economical network consulting for mid-size organizations. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, permitting network support expenses to grow in a more moderate and manageable fashion than is possible by amassing a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust system foundation for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.

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    Progent's Microsoft-certified consultants can provide online or onsite expertise to assist organizations of all sizes to plan, deploy, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.

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