If your business network is in Kansas you can depend on quick phone-based access to a UNIX or Cisco CCIE support specialist to resolve the toughest issues that threaten your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide support organization in the U.S. The cost is affordable, billing is per minute, engagement is immediate, and service is world class.
In case your Kansas company is situated some distance from more populated metropolitan areas including Wichita, Overland Park, Kansas City, or Topeka, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be limited during a crisis. This can cause lost productivity for your company, angry clients, idle employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a Certified consultant who can deliver expertise whenever you need it to get your network operating.
Because Progent charges for telephone-based support on a per-minute basis, your business owes just for technical help provided. Progent imposes no startup charge. Many remote consulting firms have significant minimum fees or charge for each fifteen minutes or more. Progent's small granularity and straightforward pricing mechanism do away with large tabs for quick repairs.
If your Kansas company requires remote assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or visit Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's experienced team of online support professionals offers a broad range of in-depth computer knowledge. This enables Progent's online service specialists to resolve the most complex technical problems faster than is feasible with ordinary third-party service organizations or with the internal support staff usually found in small or mid-size companies. Progent has refined the tools and skills to fix problems efficiently in many different computer environments that feature combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a variety of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.
To help companies who run environments powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft technology, Progent's remote support group makes available the help of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote support from engineers who have earned a variety of security credentials including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows trouble ticket escalation, when called for, to experts with relevant background to deal with particularly tough jobs. This speeds up remediation of serious problems, prevents network disruption, and reduces technical support invoices.
For businesses throughout Kansas, Progent enables fast online communication with a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical expertise to fix information system problems that are damaging productivity and are beyond the skill set of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Premier consultants can analyze your computer environment using state-of-the-art remote troubleshooting technologies that allow them to deliver fast and affordable diagnosis and remediation of serious IT issues.
Services Progent's Remote Consulting Experts Can Provide Your Kansas Business
Progent network engineers can provide expert assistance for a comprehensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:
Online Support Services for UNIX, Linux, Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online technical service staff can assist Kansas companies with an extensive array of information products and technologies such as system architecture, email support, security expertise for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X systems, VMware products for processor economization and streamlined administration, and transitioning from outdated applications to current solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or MS Windows.
Progent's service experts can provide online troubleshooting for computers based on leading versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
Silicon Graphics IRIX or familiar Linux packages including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network professionals who earn this prestigious certification by passing strenuous examinations administered by Cisco. Usually CCIEs are hired by large enterprises or nationwide ISPs, and so their help is not conveniently accessible to the general public.
CCIE and CCNP Premier consultants from Progent can assist you to design, implement, and service an integrated business network that can simplify operations, cut costs, and accelerate the path to profitability. By combining Cisco integrated services routers experience with Catalyst switches support and Cisco Aironet wireless technology integration help, Progent can greatly increase the business value of your integrated network in Kansas. For additional information about Progent's services for Cisco network appliances, refer to Cisco Technology Engineering Expertise.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-premier remote support experts can provide computer problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of support engineers who can help your company with a wide variety of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 migration, Exchange 2013 consulting,
Exchange Server 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration support,
SharePoint Server application development,
Microsoft Skype for Business planning and deployment support and Lync Server maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier System Security Experts
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or macOS and OS X environment against attacks or assist you to revive fast from a breach. Security solutions available from Progent include: comprehensive security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; fast recuperation from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; protecting your email system against spam and DHA attacks; and setting up 24x7 proactive monitoring. To find out more information about Progent's security expertise for small and medium-size companies, visit Progent's Consulting Expertise for System Security.
Applications Services: Webinar Training, Development, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply in-depth consulting expertise and education in specific application areas such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for popular Microsoft applications such as Microsoft CRM, MS Office Project, MS Office Word, and MS Excel. For more information about Progent's consulting, programming, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Services.
Help Desk Call Center Support Alternatives
Progent provides a variety of support programs for Help Desk assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing.
Progent's Call Center Outsourcing Services are intended mainly for businesses who need the immediate accessibility of an effective Help Desk but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center staff. Progent can operate as a main Help Desk for your organization, serve as an escalation alternative for tough network issues, or be available in those situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or enhancing your current one, evaluating or customizing Call Center software products to meet the particular requirements of your business, or providing temporary staff to work remotely with your internal Help Desk resources to deal with high-demand events like system upgrades.
Progent is a Microsoft Partner and maintains a large team of Cisco-authorized network experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your clients easy contact with a reliable support resource with extensive experience delivering phone help and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a positive recognition as a solid contributor to company success, and Progent's mission is to resolve rather than simply report problems. To find out additional information concerning Progent's Help Desk support and outsourcing services, see Progent's Help Desk Call Center Services.
Progent's Remote Technical Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
Progent's sophisticated customer support reporting software keeps comprehensive records for all service provided to Progent's customers. Each active Progent staff engineer has the benefit of the specifics of support provided to each client by any team engineer. This database of problems and fixes is organized as a conveniently searchable proprietary knowledge base that enables Progent's online technical professionals to share their experiences company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive support databases as well as to manufacturers' in-house support staff that enable Progent's remote consulting specialists to come up with the best resolutions quickly.
To learn how to contact a UNIX/Linux engineer or a Cisco CCIE for emergency online engineering assistance in Kansas, phone 1-800-993-9400 or go to Urgent Online Computer Help.