If your company IT network is in Kansas you now have fast online contact with a UNIX or Cisco CCIE engineer to resolve critical issues involving your IT network. Progent maintains among the largest groups of UNIX and Cisco CCIE consultants accessible online of any independent service organization in the country. Rates are reasonable, charges are by the minute, engagement is immediate, and support is world class.
If your Kansas organization is situated some distance from major metropolitan neighborhoods such as Wichita, Overland Park, Kansas City, or Topeka, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often problematic during a network crash. This can result in a drop in revenue for your business, angry customers, unproductive workers, and defocused management. By contacting Progent, you can get in touch with a Certified engineer ready to provide help whenever you have to have it to keep your network on line.
Since Progent bills for telephone-based service per minute, your business owes only for support provided. Progent imposes no initialization fee. Many online service organizations have substantial minimum time requirements or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple billing mechanism save you from big tabs for quick solutions.
If your Kansas company requires remote help for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Online Technical Support Services Special?
Progent's experienced team of remote consulting professionals possesses a wide array of world-class computer knowledge. This allows Progent's remote service specialists to resolve the most complex technical problems more quickly than is feasible with typical third-party service organizations or with the in-house IT staff usually available to small or mid-size companies. Progent has refined the tools and skills to repair technical issues efficiently in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE engineers have been awarded professional certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support team members also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.
In order to assist companies who run networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service team offers the help of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers remote contact with professionals who hold the industry's top security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient background to resolve particularly intractable jobs. This speeds up resolutions of urgent network problems, avoids network disruption, and minimizes maintenance invoices.
For organizations anywhere in Kansas, Progent allows virtually instant online access to a UNIX, Linux, Sun Solaris, macOS or OS X engineer for critical expertise to troubleshoot technical issues that are damaging business productivity and are beyond the experience of your local computer service resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-Premier engineers can analyze your system by means of state-of-the-art remote support utilities in order to perform fast and efficient diagnosis and repair of critical network issues.
Services Progent's Online Support Specialists Can Offer Your Kansas Company
Progent network consultants can provide expert support for a comprehensive set of UNIX, Apple OS X, Cisco, and Microsoft products and technologies including:
Online Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based computer service staff can assist Kansas companies to maintain an extensive set of computer products and technologies including system architecture, messaging solutions, security expertise for networks and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server consolidation and centralized administration, and transitioning from out-of-date systems to current environments based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's support experts can provide remote troubleshooting for systems powered by major versions of UNIX such as:
Apple macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux platforms such as
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the computer support industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this advanced credential only after intense examinations administered by Cisco. The vast majority of CCIEs are employed by large corporations or national Internet service providers, and so their services are not readily available to smaller companies.
CCIE and CCNP Authorized engineers from Progent can help your business to design, configure, and manage a converged information system that can simplify operations, reduce costs, and speed time to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration help, Progent can dramatically enhance the strategic value of your information network in Kansas. To find out more on Progent's services for Cisco network appliances, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote service experts can provide computer system problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help your company with a broad variety of platform practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server development,
Microsoft Skype for Business Server configuration support and Lync Server 2010 maintenance, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2017 expertise,
SQL Server 2016 migration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server training,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Premier Security Engineers
Progent offers you access to certified CISM, CISSP and ISSAP security consultants who offer a range of security solutions that can enhance the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or assist your business to recuperate rapidly from an attack. Security services available from Progent include: in depth security audits using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Netcat; efficient recovery from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and offering continual network monitoring. To read additional information about Progent's security support for small and medium-size companies, see Progent's Professional Support for Network Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Mac technology experts can support the creative aspect of Mac computing by offering help services and training in graphics, audio, and motion video. Progent's support professionals can provide help in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Group offers professional consulting support and education in special application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft business applications including Microsoft CRM, Microsoft Project, Word, and MS Excel. To learn additional information concerning Progent's consulting, programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of service offerings for Call Center assistance : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified networking specialists. Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to offer your clients easy contact with a large technical support team with years of background delivering phone support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a respected reputation as a significant contributor to business success, and Progent's target is to resolve rather than merely report problems. To learn additional information about Progent's Help Desk Call Center support, see Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has developed a set of customized tools, refined over years of use, dedicated to promoting the most advanced quality of efficiency for providing online technical help and repair for small and medium-size company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN offsite access allows the experts of Progent's Technical Response Center to interface to your system remotely without violating corporate security.
Progent's powerful customer support database system keeps extensive histories of all service delivered to Progent's clients. Each authorized Progent team consultant has access to the specifics of support provided to each client by any staff member. This database of issues and fixes is organized as a readily accessible proprietary database that enables Progent's online support experts to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows over time. Progent's certifications with key industry leaders including Cisco and Microsoft make available other vast support knowledge bases and to vendors' internal engineering staff that enable Progent's online service specialists to find the best resolutions quickly.
Contact a UNIX/Linux or Cisco Network Support Expert Now
To learn how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency phone-based professional expertise in Kansas, call 1-800-993-9400 or go to Urgent Online Network Support.