If your company information network is in Kansas you now have quick remote contact with a UNIX or CCIE-certified professional to fix emergency issues involving your computer network. Progent retains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts accessible remotely of any nationwide service firm in the United States. Rates are reasonable, billing is by the minute, engagement is quick, and service is unbeatable.
In case your Kansas organization is situated some distance from more populated urban neighborhoods including Wichita, Overland Park, Kansas City, or Topeka, access to UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited when you have an emergency. This can result in lost revenue for your company, angry clients, idle employees, and distracted executives. By calling Progent's online services, you can get in touch with a Premier professional ready to offer expertise whenever you require it to get your information system operating.
Because Progent bills for telephone-based help on a per-minute basis, your company pays only for services received. Progent imposes no startup charge. Many remote consulting firms demand large minimum time requirements or bill for every quarter hour or more. Progent's one-minute granularity and simple pricing model save you from big invoices for quick solutions.
If your Kansas company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or see Contact Progent.
Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned team of online consulting professionals has a wide array of world-class information technology skills. This enables Progent's online technical support specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary third-party service firms or with the in-house IT resources usually available to small or mid-size companies. Progent has refined the technology and skills to fix problems economically in many different computer configurations that feature mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE service specialists have earned professional credentials such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional, and Design Associate.
In order to assist businesses that maintain environments incorporating a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online support group can provide the services of engineers with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers online contact with engineers who have earned major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The scope of Progent's expertise combined with Progent's team-oriented approach to fixing technical problems allows trouble ticket escalation, when called for, to experts with sufficient competence to resolve unusually intractable support calls. This accelerates resolutions of serious problems, prevents system disruption, and minimizes maintenance invoices.
For companies throughout Kansas, Progent offers virtually instant remote contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X specialist for urgent support to troubleshoot technical problems that are threatening your business but are outside the scope of your ordinary network support group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier consultants can connect to your computer environment using the latest remote support utilities that allow them to provide fast and efficient analysis and resolution of critical computer issues.
Services Progent's Online Support Specialists Can Provide Your Kansas Company
Progent's online professionals are qualified to deliver expert support for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft products and technologies including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer service staff can help Kansas small businesses to maintain a broad set of information products and technologies including system architecture, email support, security consulting for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for processor economization and centralized management, and moving from older systems to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals can provide remote technical help for systems powered by major versions of UNIX such as:
Apple macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Products
Progent is unmatched in the network support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this rare credential only after intense testing supervised by Cisco. In most cases Cisco CCIEs are hired by large enterprises or national Internet service providers (ISPs), and as a result their skills are not readily available to the general public.
Progent is one of the few IT technology service firms that makes sure that Cisco CCIEs are accessible to help small and mid-size organizations. Also, Progent offers fast access to a CCIE via telephone so you can benefit from timely assistance for critical system issues that are disrupting your productivity but are beyond the scope of your ordinary network maintenance personnel. Progent's CCIE support experts can access your network by means of the latest remote troubleshooting technology to provide fast and economical diagnosis and remediation of serious system trouble.
Cisco Premier engineers from Progent can assist your business to plan, configure, and service an integrated network infrastructure that can streamline operations, reduce costs, and speed time to profitability. By providing Cisco routers experience with Cisco Catalyst switches consulting services and Aironet wireless products integration help, Progent can significantly improve the business value of your connectivity environment in Kansas. To learn more about Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-premier remote support professionals can provide network problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting engineers who can help your company with a broad range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment consulting services,
SharePoint Server 2019 planning and configuration,
Microsoft Skype for Business Server planning and deployment support and Microsoft Lync migration, Forefront TMG administration and ISA Server 2006 migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
Small Business Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Specialists
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who offer a range of system protection services to improve the defenses of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist you to recuperate promptly from an attack. Security solutions available from Progent include: extensive security evaluation utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid recuperation from malicious attacks; integrating firewalls; planning safe techniques for off-site and mobile connectivity; securing your email system against spam and directory harvest attacks; and offering round-the-clock network monitoring. To find out additional information about Progent's security services for small and medium-size companies, see Progent's Engineering Services for Network Security.
Business Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team can supply in-depth engineering support and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft applications such as CRM, Project, MS Word, and MS Excel. To learn more information concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Support Options
Progent provides a selection of support programs for Help Desk services : UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing.
Progent's Help Desk Outsourcing Services are designed mainly for companies who need the immediate availability of a professional Call Center but who have limited budgets and internal support resources. Progentís Virtual Help Desk is a seamless supplement to your current Help Desk team. Progent can operate as a main Call Center for your organization, serve as an escalation alternative for tough technical issues, or be available in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk or improving your existing one, evaluating or programming Help Desk software products to address the special needs of your business, or providing temporary staff to work online with your in-house Help Desk Call Center resources to handle high-demand events like software migrations. To learn more on Progent's Help Desk Call Center service and outsourcing, visit Progent's Call Center Support.
Progent's Online Technical Support Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Specialist Immediately
Progent's powerful service reporting system stores comprehensive documentation of all service delivered to Progent's clients. Each active Progent staff engineer has the benefit of the specifics of support provided to each client by any staff engineer. This archive of issues and solutions is structured as an easily searchable internal database that allows Progent's remote support experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft make available additional vast support databases and to manufacturers' internal technical staff that allow Progent's online service experts to arrive at the optimal solutions promptly.
To learn how you can ask a UNIX/Linux consultant or a Certified CCIE for urgent online engineering help in Kansas, call 1-800-993-9400 or go to Urgent Online Network Support.