If your business IT network is in the state ofKansasyou can have quick phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to resolve critical problems involving your IT network. Progent maintains one of the most extensive groups of UNIX and Cisco CCIE consulting experts available remotely of any independent service firm in the country. Rates are reasonable, charges are by the minute, engagement is quick, and support is unbeatable.
In case yourKansasoffice is based some distance from major metropolitan areas includingWichita, Overland Park, Kansas City, or Topeka, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have a network crash. This can cause a drop in income for your business, upset clients, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a Certified consultant who can offer help when you require it to keep your computer network running.
Since Progent bills for online support by the minute, your business owes exclusively for services provided. Progent requires no initialization surcharge. Many online support firms demand substantial minimum time requirements or bill for each quarter hour or longer. Progent's by-the-minute granularity and simple billing model avoid big invoices for fast fixes.
If your Kansas company requires technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or refer to Contact Progent.
Why is Progent's Remote Support Services Special?
Progent's seasoned team of remote consulting engineers has a wide range of in-depth computer skills. This enables Progent's online service specialists to deal successfully with the most complex network trouble faster than is feasible with typical third-party service firms or with the in-house support staff commonly found in smaller businesses. Progent has developed the technology and experience to repair problems economically in a wide variety of computer environments that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have been awarded advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, CCVP, and Design Associate.
To assist businesses who run networks powered by a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service team offers the services of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based contact with engineers who have earned important security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows service escalation, when called for, to specialists with sufficient competence to resolve unusually tough jobs. This speeds up remediation of serious network problems, avoids system disruption, and minimizes technical support bills.
For companies throughout Kansas, Progent enables fast online access to a UNIX, Linux, Solaris, macOS or OS X specialist for emergency support to troubleshoot computer problems that are affecting productivity and are not within the comfort zone of your in-house network support organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-Premier service team can interface with your computer environment using advanced remote support technologies that allow them to provide quick and economical analysis and repair of critical IT problems.
Troubleshooting Services Progent's Online Consulting Experts Can Offer Your Kansas Business
Progent online professionals are qualified to deliver expert support for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows technologies including:
Remote Support Services for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online technical service team can help Kansas small businesses to maintain a comprehensive assortment of information products and technologies that include network infrastructure, messaging solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware technologies for processor consolidation and centralized management, and moving from out-of-date systems to contemporary solutions based on updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts offer remote technical help for computers powered by leading variants of the UNIX OS including:
macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
SGI/Irix or mainstream Linux products including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after networking professionals who are awarded this advanced certification only after strenuous examinations administered by Cisco. Usually CCIEs are employed by big enterprises or national Internet service providers (ISPs), and consequently their skills are not easily available to smaller companies.
Progent is one of the few IT technology support organizations that ensures that CCIEs are accessible to support small and medium sized companies. Also, Progent offers quick communication with a CCIE by telephone so that you can benefit from timely support for urgent network problems that are impacting your business but are outside the competence of your local IT support personnel. Progent's CCIE support experts can connect to your system using the latest on-line troubleshooting tools in order to perform fast and cost-effective diagnosis and remediation of serious system anomalies. To see additional information on Progent's services for Cisco network appliances, visit Cisco Network Consulting Services.
Microsoft Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support professionals can provide computer system troubleshooting and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist you with a wide variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server migration, Exchange Server 2013 configuration,
Microsoft Exchange 2010 management,
SharePoint Server 2016 migration expertise,
SharePoint Server 2019 planning and integration,
Skype for Business Server integration support and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Certified Network Security Consultants
Progent offers you contact with accredited CISM, CISSP and ISSAP security engineers who offer a range of security services that can enhance the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist you to recover promptly from an assault. Security solutions offered by Progent include: extensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recuperation from malicious assaults; integrating firewalls; establishing safe techniques for remote and mobile access; protecting your messaging infrastructure from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To learn more on Progent's security support for small and midsize businesses, see Progent's Professional Support for Network Security.
Applications Services: Webinar Training, Custom Development, Integration
Progent's Mac technology consultants can promote the creative facets of Mac environments by providing consulting services and education in graphics, sound, and motion video. Progent's consultants offer expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional engineering expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and training for familiar Microsoft business applications including CRM, Microsoft Project, Microsoft Word, and Office Excel. For more information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Service and Outsourcing Alternatives
Progent offers three support programs for Call Center assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of a professional Help Desk but who have relatively small budgets and IT management resources. Progentís Virtual Help Desk is a transparent extension of your existing Call Center team. Progent can act as a primary Call Center for your organization, represent an escalation resource for the most challenging technical problems, or be ready in overflow instances when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, evaluating or customizing Help Desk Call Center software products to address the special requirements of your business, or providing supplemental personnel to work online in conjunction with your in-house Help Desk Call Center group to deal with high-demand scenarios like software migrations. To learn more information on Progent's Help Desk Call Center outsourcing, visit Progent's Call Center Services.
Progent's Online Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's advanced customer support database software includes comprehensive documentation of all service delivered to Progent's clients. Every active Progent staff consultant has access to the details of support rendered to each customer by any team member. This archive of problems and fixes is structured as a readily retrievable internal database that permits Progent's online support engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and to manufacturers' in-house engineering staff that enable Progent's remote service specialists to find the best solutions promptly.
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent remote consulting support in Kansas, call 1-800-993-9400 or go to Expert Online Network Help.