If your company IT network is in the state ofKansasyou can depend on quick phone-based contact with a UNIX or CCIE-certified engineer to resolve urgent issues involving your computer network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide support firm in the United States. The cost is reasonable, billing is per minute, sign-up is quick, and support is unbeatable.
If yourKansascompany is located some distance from major urban neighborhoods includingWichita, Overland Park, Kansas City, or Topeka, contact with UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during an emergency. This could mean a loss of revenue for your business, angry customers, unproductive workers, and distracted management. By utilizing Progent's online services, you have access to a Premier professional ready to offer expertise when you have to have it to get your computer network on line.
Since Progent charges for phone service on a per-minute basis, your business pays just for support delivered. Progent asks for no initialization fee. Many remote support firms have significant minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and straightforward pricing policy do away with unexpectedly large bills for quick solutions.
If your Kansas company needs remote help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.
What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned team of online consulting engineers has a broad array of world-class information technology knowledge. This enables Progent's online technical support experts to resolve the most complex technical problems faster than is possible with typical third-party support firms or with the in-house IT resources commonly available to smaller businesses. Progent has developed the tools and skills to repair problems efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have qualified for advanced credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.
To assist businesses that run networks powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group can provide the help of support specialists who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide advanced security expertise, Progent provides phone-based support from professionals who have qualified for a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems allows trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly tough problems. This accelerates remediation of emergency network problems, prevents network disruption, and minimizes maintenance invoices.
For businesses in the state of Kansas, Progent enables immediate online access to a UNIX, Linux, Sun Solaris, macOS or OS X specialist for critical help to fix network problems that are hurting business productivity and are outside the experience of your ordinary computer maintenance group. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-Certified support professionals can connect to your computer environment via advanced remote support utilities in order to deliver quick and affordable evaluation and remediation of critical computer problems.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Kansas Company
Progent service specialists can provide expert help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:
Remote Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based computer service team can assist Kansas companies with a comprehensive set of information products and technologies including system infrastructure, email support, security expertise for computer systems and company processes, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware options for server consolidation and centralized administration, and transitioning from legacy applications to contemporary environments powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's service professionals can provide online technical help for computers powered by major variants of UNIX including:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
SGI/Irix or mainstream Linux products including
Cisco Network Architecture and Security Technology
Progent is unmatched in the IT consulting industry for offering fast and economical access to Cisco CCIEs. CCIEs are sought-after network engineers who earn this rare certification by passing strenuous testing administered by Cisco. The vast majority of CCIEs are employed by large enterprises or nationwide Internet service providers (ISPs), and as a result their services are not readily available to smaller companies.
Progent is one of the only IT technology consulting organizations that makes sure that Cisco CCIEs are available to help small and mid-size organizations. Also, Progent can provide quick communication with a CCIE by phone so you can get immediate support for complex system issues that are hurting your productivity but are outside the competence of your local system maintenance personnel. Progent's CCIE engineers can connect to your environment using state-of-the-art remote troubleshooting tools in order to execute rapid and affordable diagnosis and repair of critical network trouble.
Cisco Certified engineers from Progent can assist your business to plan, configure, and maintain an integrated business network that can streamline operations, lower costs, and accelerate the path to productivity. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can significantly increase the business value of your information system in Kansas. To learn more information about Progent's expertise in Cisco network appliances, visit Cisco Technology Consulting Support.
Microsoft Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-premier remote support professionals can deliver computer system troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your business the expertise of consulting professionals who can assist you with a broad range of platform practice areas such as
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 Server integration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
SharePoint Server 2019 design and configuration,
SharePoint Server 2016 migration and hybrid deployment consulting services,
Microsoft Teams migration expertise,
Microsoft Skype for Business planning and deployment consulting and Lync maintenance, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Consultants
Progent provides you contact with certified CISA, CISM, and ISSAP security engineers who can deliver a variety of system protection services that can strengthen the defenses of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or assist you to recover quickly from an assault. Security solutions provided Progent include: extensive security analysis using technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Nikto; rapid recuperation from malicious attacks; integrating firewalls; designing safe techniques for off-site and mobile connectivity; protecting your messaging system from spam and directory harvest attacks; and offering continual automated monitoring. To read additional information on Progent's security support for small and midsize companies, refer to Progent's Professional Services for System Security.
Applications Support: Webinar Training, Customization, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by offering help services and education in imaging, audio, and video. Progent's support professionals offer expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications including Microsoft CRM, MS Project, Office Word, and Office Excel. To find out more about Progent's consulting, customization, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Call Center Support Options
Progent provides three service offerings for Help Desk assistance including UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the immediate accessibility of a professional Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can act as a primary Call Center for your business, serve as an escalation alternative for the most challenging network problems, or be available in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, selecting or programming Help Desk Call Center application software to meet the special needs of your business, or providing temporary personnel to operate online in conjunction with your internal Call Center resources to handle high-demand events like software migrations. For additional information about Progent's Help Desk Call Center support, visit Progent's Help Desk Services.
Progent's Remote Support Technologies
Progent has deployed an arsenal of customized technologies, evolved over many years of use, focused on allowing the most advanced standard of efficiency for delivering online engineering help and troubleshooting for small and medium-size business information networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online connectivity enables the experts of Progent's online support team to connect to your network remotely without compromising system security.
Progent's highly evolved service reporting system keeps extensive records for all support delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the specifics of support rendered to every customer by any team member. This database of problems and fixes is organized as a readily accessible internal knowledge base that permits Progent's online technical engineers to communicate their knowledge company-wide to make sure that the efficiency of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' in-house engineering staff that allow Progent's remote service experts to arrive at the best resolutions promptly.
Contact a UNIX/Linux or Cisco Network Assistance Expert Now
To see how to ask a UNIX/Linux engineer or a Certified CCIE for urgent remote consulting support in Kansas, call 1-800-993-9400 or visit Expert Remote Computer Support.