If your company computer network is in the state ofKansasyou can have quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with complex problems that threaten your computer network. Progent offers the services of among the most extensive teams of UNIX and Cisco CCIE consultants accessible online of any nationwide service firm in the United States. The cost is reasonable, charges are by the minute, sign-up is quick, and support is unbeatable.
In case yourKansasorganization is some distance from larger urban areas such asWichita, Overland Park, Kansas City, or Topeka, help from UNIX or Cisco CCIE experts may be problematic when there's a crisis. This can result in a drop in revenue for your business, angry clients, unproductive employees, and defocused management. By utilizing Progent's online services, you have access to a Premier engineer who can deliver help whenever you require it to keep your network operating.
Since Progent bills for telephone-based support per minute, your business pays exclusively for support received. Progent asks for no startup fee. Some remote service companies have large minimum time requirements or charge for each fifteen minutes or more. Progent's small granularity and simple billing model avoid big invoices for quick fixes.
If your Kansas business requires technical help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of online support engineers has a wide range of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources usually found in small or mid-size companies. Progent has developed the tools and skills to repair technical issues efficiently in a wide variety of network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE consultants have qualified for major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional, CCDA and CCDP.
In order to assist companies that maintain environments based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's remote service team offers the help of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers online support from professionals who hold important security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly intractable support calls. This speeds up resolutions of urgent problems, avoids network downtime, and minimizes technical support invoices.
For organizations anywhere in Kansas, Progent enables immediate online contact with a UNIX/Linux, Solaris, Apple macOS or OS X specialist for critical assistance to troubleshoot network problems that are affecting your business but are outside the scope of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified consultants can analyze your system by means of the latest remote troubleshooting technologies that allow them to perform fast and efficient analysis and remediation of critical computer problems.
Services Progent's Phone-based Support Experts Can Provide Your Kansas Business
Progent online professionals can deliver expert support for a comprehensive array of UNIX, Apple, Cisco, and Windows solutions including:
Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote network service team can assist Kansas companies to maintain a comprehensive assortment of computer products and technologies that include system architecture, messaging support, security consulting for networks and business processes, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware products for server consolidation and streamlined administration, and transitioning from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support experts can provide online technical help for systems based on popular versions of the UNIX operating system including:
macOS and OS X,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or mainstream Linux platforms including
Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting industry for providing fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this advanced credential by passing strenuous testing administered by Cisco. In most cases Cisco CCIEs are hired by big corporations or national Internet service providers (ISPs), and as a result their skills are not easily accessible to the general public.
CCIE and CCNP Certified engineers from Progent can assist your business to architect, implement, and service an integrated network infrastructure that can streamline business processes, reduce costs, and accelerate the path to profitability. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Aironet wireless products configuration assistance, Progent can significantly increase the business value of your integrated network in Kansas. For additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.
Microsoft Certified Partner for Remote Consulting for Windows
Progent's Microsoft-premier remote support professionals can provide network problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can help your company with a broad range of platform expertise including
Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
MS Exchange 2019 deployment,
MS Exchange 2016 migration, Exchange 2013 consulting,
SharePoint Server 2019 planning and configuration,
SharePoint 2016 migration and hybrid integration expertise,
Microsoft Teams consulting,
Microsoft Skype for Business integration consulting and Microsoft Lync migration, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Certified Network Security Experts
Progent provides you contact with accredited CISM, CISA and CISSP security professionals who can deliver a variety of system protection solutions to strengthen the protection of your UNIX/Linux, Solaris, or macOS and OS X environment against internal or external threats or help your business to revive promptly from a breach. Security services available from Progent include: in depth security audits utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Netcat; rapid recovery from malicious assaults; integrating firewalls; establishing secure techniques for remote and mobile connectivity; securing your email infrastructure from spam and directory harvest attacks; and offering 24x7 network monitoring. To find out more on Progent's security services for small and medium-size businesses, visit Progent's Consulting Expertise for Network Security.
Business Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Group can supply in-depth consulting support and education in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for familiar Microsoft business applications including CRM, MS Project, Office Word, and MS Excel. To read more on Progent's consulting, custom development, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.
Help Desk Call Center Support and Outsourcing Alternatives
Progent provides three service offerings for Call Center assistance : UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for businesses who require the timely accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your existing Helpdesk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for tough technical problems, or be available in those situations when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or programming Call Center application software to meet the special requirements of your company, or providing temporary personnel to work online in conjunction with your internal Help Desk Call Center group to deal with demanding events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft professionals are ready to give your clients fast contact with a large support resource with extensive experience delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk a positive image as a major driver of company success, and Progent's target is to resolve and not merely record problems. For more concerning Progent's Call Center service and outsourcing, refer to Progent's Help Desk Services.
Progent's Online Service Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Support Expert Immediately
Progent's advanced customer support database application keeps thorough histories of all service delivered to Progent's customers. Each authorized Progent team engineer has access to the details of services rendered to each customer by any team engineer. This database of issues and resolutions is structured as an easily accessible proprietary knowledge base that permits Progent's remote technical experts to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' in-house engineering personnel that allow Progent's remote consulting experts to find the optimal resolutions quickly.
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online professional expertise in Kansas, call 1-800-993-9400 or visit Expert Remote Computer Help.