Kentucky Network System Technical Support
for Small and Midsize Business Computer Networks: Remote Consultation and Repair
For small office network systems located within the state ofKentucky, Progent's Microsoft and Cisco qualified consultants can provide remote phone assistance and remote troubleshooting to fix your network systems troubles fast and cost effectively. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to diagnose and fix computer network problems without the expense and time delays normally associated with onsite technical service visits.
If yourKentuckycompany is located outside of the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your local computer support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progent’s group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of clients. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.
Best Practices Followed by Seasoned Engineers
Many organizations situated away from cities with ample network engineers resort to poorly trained or unseasoned local resources for critical IT support services. This can produce a network that is unstable or inefficient. Progent’s team of Microsoft and Cisco premier engineers average more than a decade of real-world industry background, in the front lines of network support, performing a wide array of technical services for a diverse selection of clients. This means that with Progent you receive not just expert computer network skills, but a consultant who understands computer industry best practices in applying those skills to resolve real-world information system problems successfully and in a consistent way.
Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, design high-availability scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.
Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, uptime, mobile computing support, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises support to help businesses of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).
Business Intelligence Reporting Consulting and Development
Progent’s BI reporting consultants can provide remote and on premises expertise to help your organization with any aspect of business intelligence reporting from troubleshooting or enhancing reports to planning and implementing an advanced BI environment. Progent's management reporting consultants can help you to support your existing reporting environment, assist you to migrate databases and applications from a discontinued reporting product to a modern solution, and provide as-needed remote training to meet your specific needs. Progent’s management reporting professionals can provide expertise in the leading business analytics reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.
Cisco Firepower NGFW Firewalls Integration Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to design and execute an efficient upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span local offices, data centers, and cloud resources. For more information about Cisco's Firepower line of Next Generation Firewalls, refer to Cisco Firepower Series firewalls consulting services.
Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is committed to providing the highest quality of online network support offered anywhere for urgent and non-critical issues. For urgent problems that impact many workers, vital individuals, or a mission-critical program, the TRC is set up to engage in less than an hour. For non-critical issues, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be created quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected problem to make sure you are satisfied with the outcome and ready to close out the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.
Web Site Development Consulting
If you need to revamp your corporate web, create internal Webs for functions like human resources or employee training, establish a standout Web presence for a new venture, or build enterprise-class, database-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's consultants can also help your company to host your web environment by designing and managing a protected, dependable server and communications environment that includes remote and mobile access. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring tools. For data-driven web sites, Progent can provide the services of SQL Server developers, Oracle developers and database administrators, and MySQL experts.
Comprehensive IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade data center colocation sites in the and major cities throughout the U.S., and Progent's colocation center expert consultants can enhance your system’s redundancy and performance by helping you choose a remote data center facility that meets the particular needs of your company such as geographic location, size, communications, budget, and value-added features and services. Progent’s colocation center support services are designed for companies with hardware housed at colo hosting facilities and in need of on-demand in-person assistance at the co-location facility as well as remote support from Microsoft and Cisco Premier Certified experts. Progent offers a selection of collocation center support services such as network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of zero-downtime systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.
SQL Server 2019 Migration Expertise
Progent's certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or onsite contact with experts in solution design and deployment, software development, database administration, and network security. For more information, visit SQL Server 2019 migration expertise.
Microsoft SharePoint Consultants
Progent's Microsoft-authorized SharePoint 2013 developers, Microsoft SharePoint 2010 developers and Microsoft SharePoint Server 2007 experts can assist you to rationalize the business justification for implementing the latest release of Microsoft SharePoint, consult with you on the most appropriate version of SharePoint Server for your circumstances, provide setup and deployment expertise, assist you to install MS SQL Server as a back-end DBM, optimize your network integrity, integrate your standard and customized application programs to work with SharePoint Server, design a comprehensive security strategy that encompasses portal technology, and provide maintenance and Call Center services.
Get in Touch with a Progent Computer Support Expert
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An index of content::
Citrix Stage Manager Professionals
Services Essentials for Hyper-V
Progent's Citrix-certified experts can assist your organization to evaluate the potential business benefits of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials to improve the performance, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
24/7 Hybrid Exchange Online and Exchange on-premises Remote Troubleshooting
Microsoft Expert Office 365 AD Connect Consulting Services
Microsoft supports seamless hybrid networks that combine Office 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
Hybrid Office 365 integration Technical Support
Remote Microsoft Certified Remote Troubleshooting Office 365 migration PowerShell
Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware costs and administrative overhead. You can deploy Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to assist your organizations to assess the potential advantages of Office 365 Exchange Online, design a solution that aligns with your business needs and budget, implement an efficient migration from your existing Exchange system to one that incorporates Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.
Installation support Axapta
Microsoft Certified Partner Application Consulting QuickBooks Pro
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, migration support, and one-on-one or group online training classes customized to address your particular requirements. Progent's consultants also can show you how to build and support a protected, reliable network infrastructure to run your ERP, MRP and accounting applications.
Call Desk Outsourcing Services Network Engineer
Computer Support Help Desk Services Online Consulting
Progent’s Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Exchange Online Archiving Remote Support
Hybrid Office 365 Exchange integration IT Consultant
Progent can help your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to build and maintain hybrid solutions that transparently integrate on-premises and cloud resources.
SCCM Site Hierarchy Professional
SCCM Intune Integration Specialist
System Center Configuration Manager automates software deployment at scale, centralizes compliance settings control, inventories network assets, protects against corporate data leakage, provides network health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist your organization with any facet of designing, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.
Lync Server 2013 and SQL Server Engineer
Lync Server 2013 and SharePoint Technology Professional
Microsoft Lync 2013, renamed Skype for Business, enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 consultants and network architects can assist your company to assess the advantages of Lync 2013, design an on-premises, cloud-resident (with Microsoft Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT team and users. Progent offers expertise in critical pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook and PowerPoint.
Microsoft Network Companies
Small Business Network Consulting Company Microsoft Office System
Progent’s IT outsourcing packages offer economical computer support for small organizations. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out a new email platform, monitoring your system, or creating a web-based business application, outsourcing your IT engineering services can reduce costs and minimize risks, permitting network service expenses to increase in a more linear and controlled fashion than is feasible by building up a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and robust network architecture for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Microsoft Certified Partner SQL Server Integration Services Contract Development
24/7 Microsoft Report Builder Contract Programmer
Progent offers remote and onsite expertise to help you with any aspect of business intelligence reporting from debugging or modernizing applications to designing and deploying an advanced business intelligence environment. Progent's management reporting experts can assist you to maintain your current reporting system, assist you to upgrade databases and applications from a discontinued reporting platform to a modern solution, and deliver custom remote mentoring to meet your individual needs. Progent’s management reporting consultants can provide expertise in the leading business intelligence reporting tools such as Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.
Windows 8.1 Help Desk Onsite Technical Support
Urgent Computer Help Windows 8.1 Migration
Progent's engineers can provide a variety of consulting services to assist companies of any size to install, manage, and support networks that include workstations, laptops, tablets, or smartphones based on Windows 8.1. For enterprises, Progent's senior project managers can assist to design and configure test environments to assess Windows 8.1 and plan and execute Windows 8.1 deployment plans based on industry best practices.
Microsoft Certified Expert Windows 2000 Server Online Technical Support
Windows 2000 Server Computer Consultant
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2K Servers and can streamline system administration, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, justify, and implement a strategy to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering possible hardware and application compatibility problems.
24x7x365 SMS Server 2003 Migration Online Consulting
SMS Server Migration Computer Engineer
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the overall operational expense of managing and deploying software by making it simpler to install system images, manage mobile devices, and operate management tools. In addition to advising you about ways to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover processes that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and policies to manage PDAs and intelligent portable phones so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, procedures and technologies to keep your IT computer system safe.
Nevada Implementation
New York Outsource IT
Progent’s Technical Response Center (TRC) offers national extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours telephone help and online secure computer access to isolate and repair technical problems quickly and affordably. The scope of IT experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to appropriate experts as required. For critical issues, the Technical Response Center tries to answer your request for service in less than one hour.
Juniper Junos CLI Cybersecurity Contractors
Immediate Juniper Junos J-Web Security Auditing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
SMS Migration Computer Consulting
Remote Support Services SMS 2003 Upgrade
Progent’s Microsoft certified experts provide small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows companies to install critical software quickly and automatically to appropriate users, lower software costs and stay compliant by determining usage profiles, enhance Windows security by increasing your knowledge of weak points and by installing targeted updates, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by efficiently exploiting the administrative functions built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Upgrading Oracle 11g
Oracle Coder
Progent can provide affordable remote access to an authorized Oracle database administration expert or an Oracle application developer. Progent offers advanced DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication tools and Oracle Recovery Manager.
Specialists Enterprise hybrid cloud integration
Amazon AWS hybrid cloud integration Contract Development
Progent offers expert remote support to help organizations integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that combine local resources as well as public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
ProSight Virtual Machine Hosting Consultant
ProSight Small Business Private Clouds Professionals
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting services are built on proven virtualization techniques that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
CCIE Expert Certified Branch Offices Online Support Services
Sales Office Computer Consultants
Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched ability for supporting branch offices that require IT service with the flexibility common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT protocols. If your enterprise maintains a remote office situated anywhere in or any region served by Progent's consultants, Progent can offer a broad range of in-person and off-site IT support services and network architecture expertise.
Comprehensive Event Management Support Outsourcing
Monitoring and Reporting Specialist
Even if your company has a small computer support group and a limited IT budget, your information network can still have the same high reliability and responsiveness that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the latest network management products for proactive monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Computer Engineer SQL Server 2017 Disaster Recovery
After Hours Microsoft Certified Expert SQL Server 2017 Always On Availability Groups Outsourcing
Progent's certified SQL Server 2017 consultants can assist you to design and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.
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