For small company network systems located within the state of Kentucky, Progent's Microsoft certified professionals can provide phone assistance and troubleshooting to repair your computer system troubles quickly and cost effectively. Progent has developed enterprise-grade skills, software tools, and support databases to diagnose and repair network problems without the expense and delays normally associated with on-site technical service visits.
If your Kentucky small business is situated outside of the larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local computer support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to provide affordable network solutions.
Microsoft Virtual Desktop Support
Microsoft's virtual desktop solutions lower the work required for network managers to deploy applications so they are consistent across a corporate user base, provide the ability to manage rights to critical data, and allow fast installation of new or updated desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and named Remote Desktop Services. Microsoft's new Virtual Desktop Infrastructure (VDI) behind RDS simplifies client access, enhances responsiveness, strengthens security, centralizes administration, and offers a nearly transparent client environment. Progent's desktop virtualization engineers can help your company to evaluate the business advantages of Microsoft's virtual desktop technologies, set up pilot and on-line environments, optimize your system architecture to support virtualized clients effectively, assess and resolve security problems, and train your network managers to utilize industry best practices to gain a fast ROI from desktop virtualization.
MySQL Software Programming and DBA Services
Progent's MySQL software developers and DBAs offer affordable online database administration or application programming services and can help businesses of any size to integrate and support MySQL in a robust IT environment that provides advanced performance, expandability, and security. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.
ProSight LAN Watch Server and Desktop Monitoring Managed Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact your network. Read about the complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses.
Eliminate Reliance on Freelance Consultants
By developing a partnership with a full-service IT consulting and support firm such as Progent rather than with a freelance consultant, you are assured fast availability of experienced experts when you require them. You no longer have to be concerned that illness, classes, vacations, or conflicting priorities with other clients will cause you to be without support when you have an emergency.
Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, every Progent support expert has access to the technical and educational resources required to provide the best IT support available. Progent's outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software development services allow small and midsize business customers to benefit from the broad array of knowledge associated with the IT departments of large companies without the significant expense and hassle of maintaining a large in-house network team.
Planning Support services for SharePoint Server 2013
Progent has been delivering SharePoint consulting services since the first product was published more than a decade ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in specific tasks related to your SharePoint 2013 deployment.
Best Practices Applied by Expert Engineers
Many companies located far from areas with plentiful expert engineers utilize poorly trained or unseasoned local consultants for vital computer network support. This can result in a system that is unstable or unproductive. Progentís staff of Microsoft and Cisco certified consultants average more than ten years of hands-on industry background, in the front lines of IT support, providing a wide array of technical services for a broad mix of clients. Consequently, with Progent you get not only high-level network engineering skills, but a consultant who understands computer industry best practices in using those skills to resolve real-world business network issues successfully and in a repeatable way.
Expert Wireless Engineering and Support
Progent's wireless technology consultants offer broad backgrounds in the integration and support of wireless networking technology and can help you to plan, configure, administer and repair wireless ecosystems that are secure, robust, scalable, simple to administer and use, able to handle your critical applications, and seamlessly incorporated into hybrid cloud environments. Remote and on-premises Consulting services provided by Progent cover a variety of wireless solutions and include smartphone management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.
Response Time of Progent's Technical Response Center for Remote IT Support
Progent's Technical Response Center (TRC) is committed to providing the highest level of remote IT support services offered anywhere for both emergency as well as standard issues. For urgent issues that impact many users, vital individuals, or a line-of-business program, the Technical Response Center will respond in one hour or less. For non-critical problems, the TRC will within two hours. Under any circumstance, your trouble ticket will be created promptly and correctly, You will receive an acknowledgement from the trouble ticket system, and the TRC will get in touch with you regarding every resolved issue to make sure you are satisfied with the outcome and willing to close the ticket. Learn more details about Progent's TRC Customer Commitment.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft SharePoint Support
Progent's Microsoft-certified SharePoint 2013 engineers, SharePoint Server 2010 engineers and SharePoint Server 2007 experts can help you rationalize the business justification for deploying the latest version of SharePoint, advise you on the most sensible edition of Microsoft SharePoint Server for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint, develop a company-wide security strategy that includes portal solutions, and provide maintenance and Helpdesk support.
System Center 2016 Integration
System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.
Cisco Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's wireless IP phone configuration and troubleshooting consultants offer online and on-premises support to help your organization create and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Get in Touch with a Progent Network Consultant
To learn how to contact a Progent computer support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Computer Help.