For business network systems located anywhere in the state ofKentucky, Progent's Microsoft certified technical team members can provide remote phone help and remote troubleshooting to fix your computer network troubles fast and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to diagnose and fix network problems without the expense and delays associated with in-person service visits.

If yourKentuckybusiness is located outside of the larger metropolitan areas such asLouisville, Lexington, Owensboro, or Bowling Green, your nearby computer support choices may be limited in expertise, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.

NetDocuments Consulting Services
NetDocuments is a leading cloud-based document management system designed specifically for legal workflows. Progent can provide access to NetDocs consultants who can deliver expert advice to help you to plan, deploy, administer, tune, or debug a DMS solution powered by NetDocuments. For details about Progent's support services for NetDocs, visit NetDocuments DMS consulting services.

Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement a wireless network customized for your environment, providing your business a wireless solution that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off capability your company needs. Progent's predictive Wi-Fi planning services can be performed remotely and utilize cutting-edge RF modeling and analysis tools to design an efficient wireless LAN. Progentís onsite survey features physical walkthroughs, RF and data protection assessment of your existing WLAN, evaluation of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of the best locations for customer-requested Wi-Fi APs. Placement and configuration services for Wi-Fi access points include Cisco Aironet wireless access point consulting, Cisco Small Business 100/300/500 Wi-Fi APs support services, Cisco Catalyst 9100 Series Wi-Fi 6 access points solution design, Cisco Meraki Wi-Fi access point configuration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are available in an array of product bundles intended for markets from students and home offices to enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud resources.

Telecommuters Solutions
Progent has two decades of experience helping small and medium-size businesses to plan, install, tune, administer, and troubleshoot information networks that support telecommuters. For information about Progent's consulting services for teleworkers, go to remote workers support.

SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement an efficient migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and within budget. For more information, visit SQL Server 2017 integration consulting expertise.

Network Infrastructure Guidance for Teleworkers
Progent can assist small and mid-size businesses to design, set up and troubleshoot the infrastructure required for teleworkers. Aspects of infrastructure where Progent's consultants can deliver support include secure and convenient VPN connections, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi network design and implementation, and robust Internet access. For information about Progent's network infrastructure consulting expertise for a remote workforce, refer to network infrastructure expertise for an at-home workforce.

Easy Sign-on and Billing Structure
Progent's simplified by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other extra fees that increase support costs. For remote support during regular business hours, you pay only for the time spent working on your problem. If it only takes ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you pay only for the time when Progent's consultant is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our expertís travel time, but never an increased emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually near to help. Progent can in addition offer onsite technical support to most zip codes in the U.S. within 24 hours of receiving a service request. Progent's online support team has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)

Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level online expertise for business continuity planning, validation, and training to assist your company to prepare for possible catastrophes, minimize downtime for your vital network functions, eliminate lost information, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and IT support staff to perform risk and business impact evaluation, define dependencies, specify the assets needed to run your business, prioritize crucial IT functions and define allowable restoration times, select colocation centers, configure safe remote access capability for crucial workers, plan emergency notification systems and assign duties for personnel, write a complete recovery plan, and provide training for management and technical staff to carry your agreed upon solution. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence. Learn about Progent's ProSight family of managed services for small and mid-size businesses.

Planning, Integration and Troubleshooting Services for System center 2012 R2
Progent's System Center 2012 consultants have over 15 years of background integrating, supporting and troubleshooting the core platforms that make up System Center and can help your organization to plan, configure, maintain, and fix your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist you to transition to the latest version of Microsoft System Center from a previous release or from a third-party datacenter management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus datacenter and application performance monitoring.

Windows Server 2019 Upgrade Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with on-site Windows Server 2019. For more information, visit Microsoft Windows Server 2019 migration consulting.

MS SQL Server Application Development
Progent's SQL Server application programmers can help your organization to create and maintain database applications based on Microsoft's SQL Server database platform. Progent follows industry best lifecycle management practices to build efficient, easy-to-manage SQL Server applications and knows how to work with a customer's management to deliver programs in a cost effective and affordable manner. Progent for can help you to build Microsoft SQL Server applications by providing a wide array of consulting support services such as requirements analysis, logical and physical modeling, ETL development, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To read more, go to Altaro VM Backup Consulting.

ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of affordable, fixed-price services intended to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by many of the industry's top enterprises. Progent's ProSight suite of network monitoring and management services covers all critical areas of information technology such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any facet of information system security. Progent can implement efficient security systems that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.

Contact a Progent Computer Consultant
To find out how you can contact a Progent computer support expert for remote or on-premises expertise, call 1-800-993-9400 or visit Online Network Support.



An index of content::

  • 24 Hour Configuration ISA 2004 Enterprise Edition Server Support and Setup ISA 2000 Server

  • Cisco PIX 500 Firewall Migration Online Help
    Network Consulting PIX Firewall

    Cisco's PIX 500 Series firewalls have reached end of life and Cisco might not offer support these devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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  • Professional ransomware protection
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    The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability either to block ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to a ransomware attack and meets your company's needs.

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  • 24-Hour Lync Server 2013 Instant Messaging Engineers Lync Server 2013 Mirrored Back End Servers Engineer

  • Cisco Firepower On-site Technical Support
    Online Support Services Cisco Firepower NGIPS

    Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized control of modern security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.

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  • 64-bit Migration Professional 64-bit Migration Consult

  • Programming Firm MySQL
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    Progent offers cost-effective remote access to an Oracle-certified MySQL DBA or software programmer and can assist businesses of any size to configure and maintain MySQL within a dependable IT environment that offers advanced performance, expandability, and security. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.

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    password management system Consultancy

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.

  • CCIE Expert Certified Voice Over IP Technical Consultant 8800 Series IP Phone Support Services
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  • Computer Consultant Exchange Server 2016 Migration Planning
    Microsoft Exchange Server 2016 Upgrade Support and Setup

    Progent can help you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your VMs, databases and log files; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.

  • CRISC Risk Identification Onsite Technical Support 24 Hour Risk Response Consultant

  • 1900 Router Computer Consultants
    Emergency Cisco Certified Experts ISR Routers Online Help

    Cisco offers an extensive product line of routers including routers designed to provide the security, performance, and reliability required by organizations from branch offices to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you choose and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

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  • 24-Hour Microsoft Exchange Server Information Technology Installation Service
    Microsoft Exchange Server 2000 Service

    Progent's Microsoft-certified professionals have over 10 years of background delivering email support for customers that range from small offices to large corporations. Progent provides affordable consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email environments, and facilitate remote and mobile email connectivity. Progentís Exchange consulting services can assist you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

  • Cisco Tech Support Kentucky Cisco Computer Network Consulting Louisville, Louisville-Jefferson County, Kentucky
  • Computer Firms Small Office Small Office Network Engineer

  • SCCM Planning Support and Setup
    24/7 Onsite Technical Support Configuration Manager

    System Center Configuration Manager automates application and device provisioning across multiple sites, centralizes compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist you with any facet of planning, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.

  • Emergency Kentucky Small Business Network Consulting Group
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  • Consultant Infor SyteLine CloudSuite CPQ Infor SyteLine CloudSuite Excel Integration Consultants
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  • Consulting Data Center High-Availability Data Centers Engineer

  • Call Desk Management Services Technology Consulting Services
    Consulting Service Desk Outsourcing Support

    Progent's Microsoft and Cisco certified Consultants offer three service programs to help medium-size and large companies create an efficient and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk application programs on the market and decide which packages might be excessively costly, miss critical features, or align badly with your company's business goals. Progent also offers short-term staffing for businesses who want to augment their in-house Help Desk staff for special projects or to substitute for vacationing or indisposed personnel.

  • Consulting Expertise for Louisville Network Support Firms Louisville Kentucky Consulting for Network Support Providers near me in Louisville - Seamless Temporary Support Team Assistance Jefferson County Kentucky
  • Dynamics GP-Software Solution Provider in Louisville - SQL Server Outsourcing Louisville, Jefferson County, America 24x7 MS Dynamics GP (Great Plains) Louisville Supplier - Recovery Help Louisville
  • Email Bayesian Analysis Professionals Email Block Lists Consultant Services

  • Specialist Operations Manager
    System Center MOM Services

    Medium-size companies can enjoy all the advantages of Microsoft Operations Manager and have fast availability of Progentís Microsoft and Cisco Premier Certified IT support professionals. Thanks to Progent's affordably priced network service programs, medium-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and online service. For companies with line-of-business applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide mid-size company networks world-class availability, security and productivity.

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  • Endpoint Virus Immunization Technical Support Services Malware Forensics IT Consultants

  • Ubiquiti Security Gateway Consultant Services
    Ubiquiti UniFi access point Professional

    Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, maintain, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to assist you to choose, configure, and place Ubiquiti UniFi wireless access points for your required signal coverage and throughput.

  • Exchange 2007 to Exchange 2010 Upgrade Consulting Services Microsoft Exchange Server 2010 Upgrade Consult
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  • Wireless Security Inventory Technology Professional
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    Progent provides small businesses a pair of ultra-affordable network security evaluation scanning packages that include, for a set fee, remotely administered inventory scans of your security profile which are evaluated by certified security engineers who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and make suggestions for remediation. Progent offers two complementary security inventory packages for external and internal security testing that are priced to fit the budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.

  • Exchange Server Online Support Exchange Server 2013 Information Technology Consulting
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  • Zero Downtime Clustered Servers Computer Consulting
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    Progent offers Windows Cluster Server expertise to help your organization utilize high availability server clusters designed to deliver 100% operation. Clustered Windows servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Server Cluster. By showing you how too create non-stop clustered server solutions based on Windows Clustered Server 2003, Progentís Certified Windows experts ensure that your fault-tolerant clustered servers are configured to maximize the business value of your computer network.

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  • 8540 wireless controller Technology Consulting
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    Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.

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  • Windows 7 Wireless Computer Consulting
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    Progent's Microsoft certified engineers can provide remote and onsite consulting expertise to assist you to administer, maintain, and repair computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 network monitoring and alerts.

  • Louisville, Kentucky Computer Systems Consulting Top Louisville, Kentucky Small Business Networking

  • Microsoft Office 2003 Computer Consulting Company
    Microsoft Windows Consulting

    Progentís IT outsourcing services provide budget-friendly computer support for small companies. Whether it includes planning network infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or developing a web-based business application, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network support expenses to increase in a more linear and controlled fashion than is possible by building up a bulky, all-purpose in-house IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system foundation for your critical applications based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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  • Catalyst Wi-Fi 6 AP Support Outsourcing
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    Progent's Cisco Catalyst 802.11ax Access Point experts offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.

  • Microsoft Experts ISA Server Integration Support Specialist ISA 2000 Server
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  • Amazon Web Services enterprise hybrid cloud solutions Designer
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    Progent can provide cost-effective remote support to help businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

  • Microsoft Operations Manager Consultants System Center MOM Consulting

  • Forefront Threat Management Gateway Technical Support
    24 Hour Online Troubleshooting Microsoft Forefront TMG

    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of ISA Server and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to design and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

  • Microsoft SCCM 2012 Troubleshooting Consulting Consulting SCCM 2012 Patch Management
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  • Ubiquiti UniFi Wave 2 WiFi access point Technology Professional
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    Progent offers quick access to the skills of seasoned wireless specialists who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and place UniFi wireless APs for optimal coverage and performance.

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