For business network systems located anywhere in the state ofKentucky, Progent's Microsoft certified technical team members can provide remote phone help and remote troubleshooting to fix your computer network troubles fast and affordably. Progent has acquired enterprise-grade skills, sophisticated tools, and support databases to diagnose and fix network problems without the expense and delays associated with in-person service visits.
If yourKentuckybusiness is located outside of the larger metropolitan areas such asLouisville, Lexington, Owensboro, or Bowling Green, your nearby computer support choices may be limited in expertise, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.
NetDocuments Consulting Services
NetDocuments is a leading cloud-based document management system designed specifically for legal workflows. Progent can provide access to NetDocs consultants who can deliver expert advice to help you to plan, deploy, administer, tune, or debug a DMS solution powered by NetDocuments. For details about Progent's support services for NetDocs, visit NetDocuments DMS consulting services.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to plan and implement a wireless network customized for your environment, providing your business a wireless solution that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off capability your company needs. Progent's predictive Wi-Fi planning services can be performed remotely and utilize cutting-edge RF modeling and analysis tools to design an efficient wireless LAN. Progentís onsite survey features physical walkthroughs, RF and data protection assessment of your existing WLAN, evaluation of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of the best locations for customer-requested Wi-Fi APs. Placement and configuration services for Wi-Fi access points include Cisco Aironet wireless access point consulting, Cisco Small Business 100/300/500 Wi-Fi APs support services, Cisco Catalyst 9100 Series Wi-Fi 6 access points solution design, Cisco Meraki Wi-Fi access point configuration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.
Integration Help for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity apps and cloud services offered on a subscription basis. Office 365 apps and cloud services are available in an array of product bundles intended for markets from students and home offices to enterprises. Progent offers fast and easy online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist your business to understand the many subscription options available with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent's Office 365 integration consultants offer expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud resources.
Progent has two decades of experience helping small and medium-size businesses to plan, install, tune, administer, and troubleshoot information networks that support telecommuters. For information about Progent's consulting services for teleworkers, go to remote workers support.
SQL Server 2017 Integration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement an efficient migration of your databases and applications to any deployment architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support services ranging from on-demand design assessment or troubleshooting to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and within budget. For more information, visit SQL Server 2017 integration consulting expertise.
Network Infrastructure Guidance for Teleworkers
Progent can assist small and mid-size businesses to design, set up and troubleshoot the infrastructure required for teleworkers. Aspects of infrastructure where Progent's consultants can deliver support include secure and convenient VPN connections, Virtual Desktop Infrastructure (VDI) software, router integration, Wi-Fi network design and implementation, and robust Internet access. For information about Progent's network infrastructure consulting expertise for a remote workforce, refer to network infrastructure expertise for an at-home workforce.
Easy Sign-on and Billing Structure
Progent's simplified by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum billable time or other extra fees that increase support costs. For remote support during regular business hours, you pay only for the time spent working on your problem. If it only takes ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled onsite service work booked more than 24 hours in advance, you pay only for the time when Progent's consultant is actually onsite solving your problems. Just Progent's value priced by-the-minute rate. For urgent same-day on-site service calls, you may have to pay for our expertís travel time, but never an increased emergency rate. Because Progent maintains a large pool of consultants located within the entire service territory, an available engineer is usually near to help. Progent can in addition offer onsite technical support to most zip codes in the U.S. within 24 hours of receiving a service request. Progent's online support team has delivered help to small businesses in every state (Refer to Progent's nationwide testimonials.)
Disaster Recovery/Business Continuity Planning Consulting Support
Progent can provide high-level online expertise for business continuity planning, validation, and training to assist your company to prepare for possible catastrophes, minimize downtime for your vital network functions, eliminate lost information, and meet examiners' letters and contractual obligations. Progent's business continuity consultants can team with your management and IT support staff to perform risk and business impact evaluation, define dependencies, specify the assets needed to run your business, prioritize crucial IT functions and define allowable restoration times, select colocation centers, configure safe remote access capability for crucial workers, plan emergency notification systems and assign duties for personnel, write a complete recovery plan, and provide training for management and technical staff to carry your agreed upon solution. Progent's Windows Server 2019 high availability cluster experts and Windows Server 2016 disaster recovery consultants can help you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of dependability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management services are based upon mature virtualization techniques that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure support, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor independence. Learn about Progent's ProSight family of managed services for small and mid-size businesses.
Planning, Integration and Troubleshooting Services for System center 2012 R2
Progent's System Center 2012 consultants have over 15 years of background integrating, supporting and troubleshooting the core platforms that make up System Center and can help your organization to plan, configure, maintain, and fix your System Center solution to maximize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist you to transition to the latest version of Microsoft System Center from a previous release or from a third-party datacenter management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus datacenter and application performance monitoring.
Windows Server 2019 Upgrade Consulting
Progent's Microsoft Gold-certified Windows Server 2019 experts can assist your organization to design and implement an efficient migration to Windows Server 2019 using a self-hosted system architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with on-site Windows Server 2019. For more information, visit Microsoft Windows Server 2019 migration consulting.
MS SQL Server Application Development
Progent's SQL Server application programmers can help your organization to create and maintain database applications based on Microsoft's SQL Server database platform. Progent follows industry best lifecycle management practices to build efficient, easy-to-manage SQL Server applications and knows how to work with a customer's management to deliver programs in a cost effective and affordable manner. Progent for can help you to build Microsoft SQL Server applications by providing a wide array of consulting support services such as requirements analysis, logical and physical modeling, ETL development, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and fault tolerance.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup. To read more, go to Altaro VM Backup Consulting.
ProSight Managed Services for Network Monitoring and Management
Progent offers a selection of affordable, fixed-price services intended to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by many of the industry's top enterprises. Progent's ProSight suite of network monitoring and management services covers all critical areas of information technology such as email content filtering, security and compliance, patch management, automated backup and disaster recovery, network infrastructure monitoring and management, virtual machine hosting, and IT asset documentation management. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-premier network security consultants can assist businesses of all sizes with any facet of information system security. Progent can implement efficient security systems that guard a small business against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, online, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Contact a Progent Computer Consultant
To find out how you can contact a Progent computer support expert for remote or on-premises expertise, call 1-800-993-9400 or visit Online Network Support.