For small office network systems located within the state ofKentucky, Progent's Microsoft and Cisco qualified consultants can provide remote phone assistance and remote troubleshooting to fix your network systems troubles fast and cost effectively. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to diagnose and fix computer network problems without the expense and time delays normally associated with onsite technical service visits.

If yourKentuckycompany is located outside of the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your local computer support options may be limited in technical expertise, or not available during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical problems going unresolved for too long. Progentís group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical projects for a broad range of clients. This means you get not just the technical know how needed for the job, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.

Best Practices Followed by Seasoned Engineers
Many organizations situated away from cities with ample network engineers resort to poorly trained or unseasoned local resources for critical IT support services. This can produce a network that is unstable or inefficient. Progentís team of Microsoft and Cisco premier engineers average more than a decade of real-world industry background, in the front lines of network support, performing a wide array of technical services for a diverse selection of clients. This means that with Progent you receive not just expert computer network skills, but a consultant who understands computer industry best practices in applying those skills to resolve real-world information system problems successfully and in a consistent way.

Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, help you migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and deploying VMs and hosts, design high-availability scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the strategic business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer world-class Hyper-V consulting and VMware vSphere expertise.

Progent's Consulting and Development Services for Microsoft SQL Server 2016
SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, uptime, mobile computing support, plus built-in business intelligence. New features include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified SQL Server 2016 consultants can provide remote and on-premises support to help businesses of any size to design, implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics ERP, Skype for Business, and System Center Operations Manager (SCOM).

Business Intelligence Reporting Consulting and Development
Progentís BI reporting consultants can provide remote and on premises expertise to help your organization with any aspect of business intelligence reporting from troubleshooting or enhancing reports to planning and implementing an advanced BI environment. Progent's management reporting consultants can help you to support your existing reporting environment, assist you to migrate databases and applications from a discontinued reporting product to a modern solution, and provide as-needed remote training to meet your specific needs. Progentís management reporting professionals can provide expertise in the leading business analytics reporting and visualization tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

Cisco Firepower NGFW Firewalls Integration Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco-certified CCIE-certified firewall consultants can help your organization to design and execute an efficient upgrade to Firepower firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT environments that span local offices, data centers, and cloud resources. For more information about Cisco's Firepower line of Next Generation Firewalls, refer to Cisco Firepower Series firewalls consulting services.

Responsiveness of Progent's Technical Response Center for Online IT Support
Progent's Technical Response Center (TRC) is committed to providing the highest quality of online network support offered anywhere for urgent and non-critical issues. For urgent problems that impact many workers, vital individuals, or a mission-critical program, the TRC is set up to engage in less than an hour. For non-critical issues, the TRC is committed to respond in less than two hours. In all cases, your trouble ticket will be created quickly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will contact you regarding each corrected problem to make sure you are satisfied with the outcome and ready to close out the trouble ticket. Learn more details concerning Progent's TRC Customer Commitment.

Web Site Development Consulting
If you need to revamp your corporate web, create internal Webs for functions like human resources or employee training, establish a standout Web presence for a new venture, or build enterprise-class, database-driven web applications, Progent can provide skilled and experienced web architects and programmers. Progent's consultants can also help your company to host your web environment by designing and managing a protected, dependable server and communications environment that includes remote and mobile access. Services offered by Progent's Experts Team include web design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring tools. For data-driven web sites, Progent can provide the services of SQL Server developers, Oracle developers and database administrators, and MySQL experts.

Comprehensive IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade data center colocation sites in the and major cities throughout the U.S., and Progent's colocation center expert consultants can enhance your systemís redundancy and performance by helping you choose a remote data center facility that meets the particular needs of your company such as geographic location, size, communications, budget, and value-added features and services. Progentís colocation center support services are designed for companies with hardware housed at colo hosting facilities and in need of on-demand in-person assistance at the co-location facility as well as remote support from Microsoft and Cisco Premier Certified experts. Progent offers a selection of collocation center support services such as network topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and deployment of zero-downtime systems, architecting and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning fault tolerant server and storage clustering configurations.

SQL Server 2019 Migration Expertise
Progent's certified SQL Server 2019 experts can assist you to assess the advantages for migrating to SQL Server 2019 and can provide fast online or onsite contact with experts in solution design and deployment, software development, database administration, and network security. For more information, visit SQL Server 2019 migration expertise.

Microsoft SharePoint Consultants
Progent's Microsoft-authorized SharePoint 2013 developers, Microsoft SharePoint 2010 developers and Microsoft SharePoint Server 2007 experts can assist you to rationalize the business justification for implementing the latest release of Microsoft SharePoint, consult with you on the most appropriate version of SharePoint Server for your circumstances, provide setup and deployment expertise, assist you to install MS SQL Server as a back-end DBM, optimize your network integrity, integrate your standard and customized application programs to work with SharePoint Server, design a comprehensive security strategy that encompasses portal technology, and provide maintenance and Call Center services.

Get in Touch with a Progent Computer Support Expert
To see how to contact a Progent network support expert for remote or onsite help in #(state), phone 1-800-993-9400 or go to Online Network Help.



An index of content::

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