For small office networks located throughout the state ofKentucky, Progent's Microsoft authorized engineers can provide phone assistance and remote troubleshooting to fix your network troubles fast and cost effectively. Progent has acquired top-notch expertise, software utilities, and support databases to troubleshoot and resolve network problems while avoiding the cost and delays associated with in-person service dispatches.

If yourKentuckycompany is located outside of the larger metro areas such asLouisville, Lexington, Owensboro, or Bowling Green, your nearby computer support choices may be limited in skills, or unavailable during an emergency. This results in a network environment that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís team of network engineers average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of customers. This means you get not only the technical skills needed for the task, but a professional with demonstrated methods for applying that expertise to deliver affordable network solutions.

NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's entire line of SAN software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably based on industry best practices.

World-class Cisco Help from Expert CCIE-certified Engineers
Progent offers easy, immediate, and affordable access to Cisco CCIE engineers. CCIEs are recognized networking gurus who are awarded this prestigious certification only through intense testing by Cisco. CCIEs are able to handle the most complex problems associated with network design, deployment, troubleshooting, and service. Progentís CCIE consultants work closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and devising workarounds or obtaining software updates to resolve problems. Progent can provide fast access to a CCIE by phone so you are able to get instant assistance for tough network troubles that are affecting business efficiency but are outside the expertise of your local network service resources.

Cloud Support Services for Teleworkers
Progent can help small and medium-size organizations to provide their remote workforce with secure and seamless integration with cloud applications and services. For information about ways Progent's consultants can assist organizations to configure resilient Cloud access for their remote workforce, see cloud integration consulting expertise for remote workers.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates mastery in information system security audit and control. Accredited by ANSI, the CISA credential requires that consultants pass a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant trained to assist businesses in the areas of information systems audit process, IT administration, systems and architecture lifecycle, information technology service delivery, safeguarding of information assets, and disaster recovery preparedness.

Best Practices Followed by Expert Consultants
Many businesses situated far from cities with plentiful network engineers resort to less qualified or inexperienced local resources for critical IT support. This can result in a network that is undependable or unproductive. Progentís staff of Microsoft and Cisco premier engineers average over a decade of real-world industry experience, in the front lines of IT support, performing an extensive range of technical services for a diverse mix of clients. This means that with Progent you receive not just high-level computer network knowledge, but an engineer who understands computer industry leading practices in using those skills to solve real-world information network problems efficiently and in a repeatable way.

VoIP Solutions Consulting Services for Teleworkers
Progent can assist small and mid-size companies to implement IP voice solutions to give their telecommuters the advantage of transparent extensions of the corporate phone infrastructure. For details about ways Progent's experts can assist your at-home workforce to configure and troubleshoot VoIP technology, visit IP voice support services for at-home workers.

VMware NSX Virtual Networking
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also permits transparent testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, deploy, test and administer a DR solution based on VMware SRM and VMware NSX.

Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security ecosystem that spans your data center and cloud-based assets and guards any user anywhere with any endpoint device. To find out more, visit Progent's Palo Alto Networks firewall planning and integration services.

Planning and Support Services for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for key workloads by offering centralized, cross-platform monitoring of physical and virtual infrastructure deployed throughout local datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to help businesses of all sizes to plan, integrate, optimize, enhance and repair Operations Manager 2016 deployments. Progent's Operations Manager 2016 consulting experts can help your company to migrate to Operations Manager 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud solutions.

Check Point Software Next Generation Firewall Integration Consulting
Progent's Check Point Software firewall consultants can help you design, integrate, and administer firewall solutions built around Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. To find out about Progent's consulting and support services for Check Point firewalls, refer to Check Point Software firewall integration consulting.

Get in Touch with a Progent Computer Consultant
To find out how to get in touch with a Progent network support expert for remote or onsite support in #(state), call 1-800-993-9400 or go to Online Computer Help.



An index of content::

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    E-Mail Guard represents a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by providing constantly improved spam and virus filtering, policy administration, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities as well as outgoing email filtering to help you fix your e-mail environment and define and enforce company email policy.

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    Computer Consultant ProSight Remote Infrastructure Monitoring

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance issues.

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    ProSight Remote Network Infrastructure Troubleshooting Consultant

    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and debug their networking appliances like routers and switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating devices that require important updates, or isolating performance issues.

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    Microsoft Certified Partner Excel 2016 Technology Professional

    Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online services to assist your organization to design, develop, test, install, administer, and troubleshoot business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android phones and tablets, and fix compatibility issues between various versions of Office Excel. Progent can provide on-demand support to clients looking for a quick fix to a specific problem related to Office Excel and Progent can also provide full project management services for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective webinar training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.

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  • 24-Hour Microsoft Experts SQL 2008 Reporting Services Professional
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    Microsoft SQL Server 2008 delivers powerful, familiar tools to computer professionals and information workers, reducing the complexity of designing, integrating, administering, and using enterprise data and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consultant with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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  • Offsite Workforce Collaboration Support and Help Offsite Employees Collaboration Support and Setup

  • Windows Server 2016 Integration Network Consultants
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    Progent's certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

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    WatchGuard Firebox M370 Firewall IT Services

    Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.

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    Nagios and MRTG are useful, license-free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows networks, or mixed-OS situations where Linux and Microsoft Windows run side by side. The Nagios monitor lets network managers to track system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network appliances such as servers, routers, and switches. Progent's network integration experts can help you use both these programs to tune and repair your network.

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    Progent's service specialists in Apple OS X and Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive networks with resource sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Windows and Apple service makes it possible to offer expert assistance to businesses that rely on these platforms to maintain their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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    Progent's short-term staff augmentation services allow organizations to respond to the need for network professionals without incurring the costs and hassle associated with vetting and hiring reliable technical workers and without increasing your permanent head count.

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    Windows Hyper-V 2016 incorporates key technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a non-disruptive migration plan, train your IT administration and support staff, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.

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