If your company information network is in the state of Kentucky you can depend on quick online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with critical problems involving your network. Progent maintains among the most extensive teams of UNIX and Cisco CCIE support professionals accessible online of any nationwide support organization in the United States. The cost is competitive, billing is by the minute, sign-up is immediate, and service is unbeatable.
If your Kentucky business is far from larger urban areas such as Louisville, Lexington, Owensboro, or Bowling Green, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts could be limited during a crisis. This can result in a loss of income for your business, upset customers, unproductive employees, and defocused management. By contacting Progent, you can get in touch with a Certified consultant who can provide help when you need it to keep your system operating.
Because Progent charges for online service per minute, your business pays exclusively for services delivered. Progent asks for no initialization charge. Some online consulting firms have large minimum fees or charge for every quarter hour or more. Progent's fine granularity and simple pricing model save you from large invoices for speedy solutions.
If your Kentucky business requires online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Special?
Progent's seasoned team of online consulting professionals possesses a wide array of world-class information technology skills. This allows Progent's online technical support experts to deal successfully with the most complex network trouble faster than is possible with ordinary third-party support firms or with the in-house IT resources commonly available to smaller companies. Progent has refined the technology and skills to fix problems economically in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have earned major credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Associate.
To assist businesses that maintain networks incorporating a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team makes available the services of support specialists with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers remote contact with professionals who have qualified for the industry's top security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's group approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve particularly tough problems. This speeds up remediation of serious network problems, prevents network downtime, and minimizes maintenance invoices.
For companies in the state of Kentucky, Progent enables immediate remote contact with a UNIX, Linux, Solaris, Apple macOS or OS X consultant for urgent expertise to fix computer problems that are affecting productivity and are outside the comfort zone of your ordinary network support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier engineers can connect to your computer environment using the latest remote support technologies in order to deliver rapid and economical diagnosis and repair of serious network issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Kentucky Company
Progent network consultants can provide expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote technical support team can help Kentucky companies with a comprehensive set of information products and technologies that include network infrastructure, email support, security consulting for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server options for processor economization and streamlined management, and transitioning from dated systems to contemporary environments powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.
Progent's support professionals can provide online troubleshooting for systems based on popular versions of the UNIX platform including:
macOS and OS X,
IBM AIX Open UNIX,
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux packages such as
Cisco Network Infrastructure and Security Products
Progent leads the computer support arena for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this prestigious certification by completing intense examinations given by Cisco. Usually Cisco CCIEs are employed by big enterprises or national Internet service providers, and as a result their skills are not conveniently accessible to smaller companies.
Progent is one of the few network consulting organizations that makes sure that Cisco CCIEs are accessible to assist small and medium sized companies. In addition, Progent offers fast communication with a Cisco CCIE via telephone so you can benefit from timely help for critical system problems that are hurting your productivity but are not within the competence of your ordinary IT support personnel. Progent's CCIE engineers can tie into your system by utilizing sophisticated on-line troubleshooting technology in order to execute rapid and cost-effective diagnosis and resolution of urgent network anomalies. For more information on Progent's services for Cisco infrastructure, visit Cisco Technology Professional Services.
Microsoft Certified Partner for Remote Expertise for Windows
Progent's Microsoft-premier online support professionals can deliver computer system problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist your company with a broad range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2016 Server migration, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 planning and integration,
Microsoft Skype for Business configuration consulting and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Security Experts
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a range of security solutions to bolster the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or assist you to recuperate quickly from an attack. Security services available from Progent include: in depth security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious attacks; integrating firewalls; planning safe architectures for off-site and mobile access; securing your email infrastructure from viruses, spam and DHA attacks; and setting up 24x7 proactive monitoring. To find out more on Progent's security expertise for small and medium-size businesses, visit Progent's Consulting Services for System Security.
Business Applications Support: Online Classes, Custom Programming, Integration
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by providing help services and education in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications including CRM, Microsoft Project, Office Word, and Office Excel. To read additional information concerning Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Help Desk Call Center Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for businesses who require the timely availability of a professional Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk staff. Progent can operate as a main Help Desk for your organization, represent an escalation alternative for the most challenging network issues, or be ready in overflow situations when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your existing one, evaluating or programming Help Desk Call Center software products to meet the particular requirements of your company, or providing temporary personnel to operate online with your in-house Call Center group to deal with demanding events like system upgrades. To read additional information about Progent's Help Desk Call Center support, visit Progent's Call Center Services.
Progent's Remote Service Tools
Progent has deployed an arsenal of optimized tools, refined over many years of field experience, dedicated to allowing the most advanced quality of service for delivering online engineering support and troubleshooting for small and medium-size business IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote access permits the experts of Progent's online support team to connect to your system without violating system security.
Progent's highly evolved customer support database software keeps extensive documentation for all service provided to Progent's customers. Each authorized Progent staff consultant has access to the details of services rendered to every client by any staff engineer. This database of trouble tickets and fixes is organized as a readily retrievable proprietary database that allows Progent's remote support professionals to share their experiences with the whole team to make sure that the effectiveness of Progent's support grows daily. Progent's partnerships with major industry leaders including Cisco and Microsoft make available other extensive support databases and to vendors' internal engineering personnel that enable Progent's online service specialists to find the optimal resolutions promptly.
Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To find out how to ask a UNIX/Linux engineer or a Certified CCIE for urgent online professional assistance in Kentucky, call 1-800-993-9400 or visit Expert Online Computer Help.