If your company network is in the state of Kentucky you can now get quick phone-based technical support from a UNIX or CCIE-certified expert to help with the toughest problems affecting your computer network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE support professionals accessible online of any independent support firm in the U.S. The cost is reasonable, billing is per minute, engagement is immediate, and service is world class.
In case your Kentucky office is located outside of more populated metropolitan areas including Louisville, Lexington, Owensboro, or Bowling Green, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during an emergency. This can result in a loss of revenue for your business, angry clients, unproductive employees, and distracted management. By calling Progent, you can get in touch with a Certified professional who can deliver expertise whenever you need it to keep your information system on line.
Since Progent bills for telephone-based support per minute, your business is invoiced just for support delivered. Progent asks for no startup charge. Some online consulting organizations have significant minimum fees or charge for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward billing model avoid large invoices for quick solutions.
If your Kentucky business requires technical assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Support Program Unique?
Progent's seasoned staff of remote consulting professionals has a wide range of world-class information technology skills. This allows Progent's online service specialists to deal successfully with the most challenging technical problems more quickly than is possible with typical independent service firms or with the internal support resources commonly available to smaller businesses. Progent has developed the technology and skills to repair problems efficiently in a wide variety of computer configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have been awarded professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of key Cisco certifications which include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to help businesses that maintain environments powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote service team can provide the help of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security consulting, Progent offers phone-based support from professionals with important security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems streamlines service escalation, if needed, to experts with sufficient background to deal with particularly tough problems. This accelerates resolutions of urgent network problems, avoids network downtime, and reduces maintenance invoices.
For businesses in the state of Kentucky, Progent enables virtually instant remote communication with a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent support to fix information system issues that are threatening business productivity but are outside the comfort zone of your on-hand IT maintenance group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified engineers can connect to your computer environment with state-of-the-art remote support technologies that allow them to provide fast and affordable analysis and repair of serious IT issues.
Services Progent's Online Consulting Specialists Can Provide Your Kentucky Company
Progent's network engineers can deliver expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft products and technologies such as:
Online Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based network support staff can help Kentucky small businesses with a large array of IT products and technologies including network architecture, messaging support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, VMware options for server consolidation and centralized management, and moving from legacy systems to modern solutions powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's support professionals offer online troubleshooting for computers powered by popular derivatives of the UNIX platform such as:
Apple macOS and OS X,
Berkeley UNIX (BSD),
Silicon Graphics IRIX or mainstream Linux packages such as
Cisco Network Infrastructure and Security Products
Progent leads the computer support industry for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this rare credential only after intense examinations supervised by Cisco. Usually CCIEs work for large enterprises or nationwide ISPs, and as a result their skills are not conveniently available to small and medium-size businesses.
CCIE Premier engineers from Progent can help your business to design, setup, and support an integrated business network that can streamline business processes, cut costs, and accelerate the path to productivity. By providing Cisco integrated services routers experience with Catalyst switches support and Aironet wireless products integration assistance, Progent can dramatically enhance the business value of your integrated network in Kentucky. For more information about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Consulting Services.
Microsoft Certified Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-expert online service professionals can provide computer repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can assist your company with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 maintenance,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Exchange 2013 integration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration consulting,
SharePoint 2019 design and configuration,
Skype for Business planning and deployment support and Lync Server 2010 maintenance, Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Premier System Security Engineers
Progent offers you contact with qualified CISM and ISSAP security consultants who can deliver a variety of security services that can improve the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against internal or external threats or assist you to recover quickly from an attack. Security solutions provided Progent include: extensive security evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; rapid recovery from malicious assaults; setting up firewalls; establishing safe techniques for remote and mobile connectivity; securing your messaging infrastructure against viruses, spam and DHA attacks; and implementing round-the-clock network monitoring. To read more about Progent's security expertise for small and midsize companies, visit Progent's Professional Expertise for System Security.
Business Applications Support: Online Classes, Custom Development, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Team can supply in-depth consulting support and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom development, and training for familiar Microsoft applications including Microsoft CRM, Project, MS Word, and MS Excel. To learn more on Progent's consulting, custom programming, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.
Call Center Service and Outsourcing Options
Progent provides a variety of support programs for Help Desk Call Center assistance including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified network experts. Progent's Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your customers easy access to a reliable technical support team with years of background delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk a respected image as a key contributor to business productivity, and Progent's goal is to fix rather than simply report problems. To learn additional information concerning Progent's Call Center support and outsourcing, visit Progent's Call Center Support.
Progent's Remote Support Tools
Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Specialist Immediately
Progent's powerful customer support database system stores thorough records for all service delivered to Progent's clients. Each active Progent team engineer has the benefit of the details of services delivered to every client by any team engineer. This database of problems and solutions is structured as an easily retrievable internal knowledge base that permits Progent's remote support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast support databases as well as to vendors' internal technical personnel that enable Progent's remote consulting experts to come up with the optimal resolutions quickly.
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco CCIE for urgent remote engineering expertise in Kentucky, call 1-800-993-9400 or go to Urgent Online Computer Help.