If your company network is inKentuckyyou can depend on quick remote access to a UNIX or Cisco CCIE support specialist to fix urgent issues that threaten your network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consultants available by phone of any nationwide service organization in the United States. The cost is affordable, billing is per minute, sign-up is fast, and service is unbeatable.
If yourKentuckyoffice is based far from larger metropolitan neighborhoods likeLouisville, Lexington, Owensboro, or Bowling Green, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when there's an emergency. This could mean lost revenue for your company, angry clients, unproductive employees, and defocused executives. By contacting Progent, you have access to a Premier consultant who can provide assistance when you need it to get your computer network on line.
Since Progent bills for remote service per minute, your company pays only for services provided. Progent imposes no startup surcharge. Many remote support companies demand substantial minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and simple pricing mechanism save you from large bills for fast repairs.
If your Kentucky company needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's remote help, phone 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned staff of online support engineers possesses a broad array of world-class computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is feasible with typical third-party support firms or with the in-house IT resources commonly available to smaller companies. Progent has developed the technology and experience to repair problems economically in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also have a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To help businesses who run environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows operating systems, Progent's remote service group makes available the expertise of consultants with important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent offers remote support from professionals with important security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant competence to deal with particularly intractable jobs. This accelerates resolutions of serious problems, avoids system disruption, and reduces maintenance invoices.
For companies throughout Kentucky, Progent offers immediate online communication with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical support to troubleshoot network issues that are damaging business productivity and are outside the skill set of your local network service group. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified support professionals can connect to your network by means of the latest remote troubleshooting utilities that allow them to deliver rapid and efficient evaluation and repair of serious IT issues.
Troubleshooting Services Progent's Phone-based Consulting Specialists Can Offer Your Kentucky Business
Progent's online professionals can offer expert assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions including:
Remote Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote computer support team can assist Kentucky companies to maintain an extensive set of computer products and technologies such as system architecture, email support, security consulting for computer systems and company processes, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, virtual server products for server consolidation and streamlined management, and moving from outdated systems to current environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's service experts offer online troubleshooting for systems powered by popular versions of the UNIX operating system such as:
Apple macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
Berkeley UNIX (BSD),
SGI/Irix or familiar Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are elite network engineers who qualify for this rare credential by passing strenuous testing supervised by Cisco. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and so their services are not conveniently available to the general public.
Progent is among the only IT consulting organizations that makes sure that Cisco CCIEs stay accessible to help small and mid-size organizations. In addition, Progent can provide quick access to a Cisco CCIE via telephone so you can receive timely help for urgent network issues that are disrupting your productivity but are outside the experience of your local network support providers. Progent's CCIE support experts can connect to your network by utilizing state-of-the-art remote support tools in order to provide rapid and cost-effective diagnosis and remediation of critical network anomalies.
CCIE Premier experts from Progent can help your business to plan, configure, and manage an integrated business network that can streamline business processes, reduce costs, and speed the path to productivity. By offering Cisco broadband routers experience with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly improve the strategic value of your network infrastructure in Kentucky. To find out more information about Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Support.
Microsoft Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide network repair and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of support professionals who can help your company with a wide variety of technology expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration,
SharePoint Server 2019 design and configuration,
SharePoint 2016 migration consulting services,
Microsoft Teams planning and integration,
Microsoft Skype for Business configuration support and Lync 2010 maintenance, Microsoft Forefront Threat Management Gateway management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you contact with certified CISM and ISSAP security engineers who can deliver a range of system protection services that can bolster the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help your business to recuperate quickly from an attack. Security services provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; fast recovery from virus and worm attacks; setting up firewalls; planning safe techniques for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and implementing 24x7 network monitoring. To find out additional information concerning Progent's security support for small and midsize businesses, refer to Progent's Consulting Services for System Security.
Business Applications Services: Training, Custom Programming, Troubleshooting
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.
Progent's Application Experts Team can supply in-depth engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications such as Microsoft CRM, Project, MS Office Word, and Microsoft Office Excel. To find out more information concerning Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Service and Outsourcing Options
Progent offers three service offerings for Call Center services including UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified networking specialists. Progent's Help Desk team of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your clients fast communication with a dependable support resource with extensive experience in telephone-based help and online repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a respected reputation as a significant driver of company productivity, and Progent's mission is to fix and not just record problems. To find out more concerning Progent's Call Center outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Remote Support Technologies
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately
Progent's sophisticated customer support reporting system includes extensive histories for all support provided to Progent's clients. Every active Progent team engineer has the benefit of the specifics of support delivered to every customer by any staff member. This history of trouble tickets and solutions is structured as a readily retrievable internal knowledge base that allows Progent's online support professionals to communicate their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast technical support databases and to vendors' in-house engineering personnel that allow Progent's remote service specialists to come up with the optimal solutions promptly.
To see how to get in touch with a UNIX/Linux consultant or a Cisco CCIE for urgent remote consulting support in Kentucky, call 1-800-993-9400 or visit Urgent Remote Network Support.