If your company computer network is in Kentucky you can now get fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to assist with emergency issues involving your computer network. Progent maintains one of the most extensive teams of UNIX and CCIE-certified consulting experts accessible by phone of any independent support firm in the U.S. Rates are reasonable, charges are by the minute, sign-up is immediate, and service is world class.
In case your Kentucky small business is based outside of major metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, support from UNIX or CCIE-certified experts could be limited during a network crash. This can result in lost productivity for your company, angry customers, idle employees, and defocused management. By calling Progent's online services, you can get in touch with a Premier engineer who can deliver help whenever you have to have it to get your computer network operating.
Because Progent bills for online help by the minute, your company owes exclusively for support provided. Progent asks for no service activation charge. Many online consulting firms have large minimum time requirements or charge for every fifteen minutes or longer. Progent's fine granularity and straightforward billing policy do away with large invoices for quick repairs.
If your Kentucky business needs remote assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Technical Support Services Unique?
Progent's seasoned staff of online consulting engineers possesses a wide array of in-depth information technology knowledge. This allows Progent's remote technical support experts to resolve the most challenging technical problems faster than is possible with typical third-party support firms or with the in-house IT staff usually found in smaller businesses. Progent has refined the tools and skills to repair technical issues economically in a wide variety of computer configurations that feature combinations of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE support experts have earned professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service team members also hold a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To assist companies that maintain networks incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the services of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security consulting, Progent provides online contact with professionals who hold recognized security credentials including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's cooperative approach to fixing network problems allows service escalation, if needed, to experts with relevant competence to deal with unusually intractable problems. This speeds up remediation of urgent problems, prevents system disruption, and reduces maintenance bills.
For businesses anywhere in Kentucky, Progent allows virtually instant remote access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X engineer for critical expertise to fix information system problems that are impacting business productivity and are not within the comfort zone of your ordinary computer maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier support professionals can interface with your network by means of advanced remote support utilities in order to perform rapid and affordable analysis and repair of critical IT problems.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Kentucky Company
Progent's online professionals can deliver expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X online computer support staff can assist Kentucky small businesses to maintain a comprehensive set of IT products and technologies such as network infrastructure, messaging solutions, security consulting for computer systems and business operations, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X platforms, virtual server options for processor consolidation and centralized administration, and migration from older systems to contemporary environments based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide online troubleshooting for computers based on leading derivatives of the UNIX OS such as:
macOS and OS X,
IBM AIX OS,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who earn this rare certification by passing intense testing given by Cisco. Usually CCIEs work for big corporations or nationwide Internet service providers, and consequently their expertise is not easily accessible to smaller companies.
Progent is one of the few network support providers that ensures that Cisco CCIEs are available to help small and medium sized organizations. In addition, Progent facilitates quick access to a Cisco CCIE via phone so your company can benefit from immediate support for urgent system issues that are disrupting your business but are outside the scope of your usual network support providers. Progent's CCIE engineers can tie into your system using sophisticated on-line support tools in order to perform fast and affordable analysis and resolution of serious system anomalies.
CCIE Authorized engineers from Progent can help your business to architect, configure, and manage an integrated network infrastructure that can streamline operations, cut costs, and accelerate time to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can significantly improve the strategic value of your integrated network in Kentucky. For additional information on Progent's services for Cisco infrastructure, see Cisco Network Professional Expertise.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-expert online service experts offer computer repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad variety of platform expertise including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting,
Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration expertise,
SharePoint 2019 design and integration,
Skype for Business Server planning and deployment consulting and Lync 2010 migration, Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server planning,
SBS Server support, and
Windows Essentials cloud integration.
Premier System Security Experts
Progent offers you the services of accredited CISM, CISSP and ISSAP security engineers who offer a variety of security services that can strengthen the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or help you to recuperate fast from a breach. Security solutions provided Progent include: comprehensive security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recovery from virus and worm attacks; integrating firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging system from viruses, spam and DHA attacks; and setting up continual proactive monitoring. To learn additional information concerning Progent's security services for small and medium-size companies, see Progent's Professional Expertise for Network Security.
Applications Services: Webinar Training, Custom Development, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh environments by offering consulting services and education in graphics, audio, and video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, programming, and education for popular Microsoft business applications including Microsoft CRM, Project, MS Office Word, and MS Office Excel. To read additional information about Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.
Call Center Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk Call Center assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a large roster of Cisco-authorized network experts. Progent's Help Desk staff of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can give your customers convenient communication with a large support resource with years of experience delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on earning the Call Center a positive reputation as a key driver of company success, and Progent's goal is to resolve and not just report problems. To find out more concerning Progent's Help Desk Call Center support and outsourcing, go to Progent's Call Center Support.
Progent's Remote Service Technologies
Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Now
Progent's powerful service database application keeps thorough documentation for all support provided to Progent's clients. Each active Progent team consultant has the benefit of the specifics of services provided to every customer by any team engineer. This database of issues and fixes is organized as an easily accessible internal database that enables Progent's online support experts to communicate their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's certifications with major vendors such as Cisco and Microsoft make available additional extensive support databases and to manufacturers' in-house engineering staff that allow Progent's remote service experts to arrive at the optimal resolutions promptly.
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for urgent phone-based engineering assistance in Kentucky, phone 1-800-993-9400 or visit Urgent Online Computer Help.