For small business networks located within the state ofKentucky, Progent's Microsoft authorized consultants can deliver remote phone help and remote troubleshooting to fix your computer network troubles fast and affordably. Progent has acquired world-class expertise, sophisticated tools, and support databases to troubleshoot and fix computer network problems while avoiding the cost and time delays associated with in-person service dispatches.

If yourKentuckycompany is located outside of the larger urban areas such asLouisville, Lexington, Owensboro, or Bowling Green, your nearby network support options may be limited in technical expertise, or not available during an emergency. This can result in a office network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís team of expert network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of customers. This means you get not only the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that all potential issues can be resolved before they have a chance to impact your network. Learn about the entire ProSight family of low-cost outsourced network management services for small businesses.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager (SCVMM 2012)
Progent's SCVMM 2012 consulting experts can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your company to migrate from a legacy edition of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment so you get the highest possible return on investment. Progent can also provide SCVMM 2016 migration consulting to help your organization to plan and carry out an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can take advantage of new assurance features, more affordable VMM storage fabric, and other enhancements.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering along with replication to deliver fast, zero data loss disaster recovery between sites that are up to 300km away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to show adherence with industry standards and government requirements.

Microsoft Teams Planning and Integration Expertise
Microsoft Teams replaces Skype for Business Online as Microsoft's premier cloud service for real-time communications and collaboration. Progent's Microsoft Teams consultants can help your business to plan a migration to Teams from Skype for Business Online and configure, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

Cisco Firepower NGFW Series Firewalls Consulting Expertise
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X security appliances and offer unified control of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco-certified CCIE firewall experts can assist you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that include local offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower family of Next Generation Firewalls, visit Cisco Firepower firewalls consulting experts.

Teleconferencing Expertise for an At-Home Workforce
Progent's consultants can assist small and medium-size organizations to deploy and debug conferencing platforms to allow their teleworkers to communicate securely and productively with colleagues and customers. For details about how Progent's consultants can help organizations to integrate and manage teleconferencing technology for a remote workforce, visit video conferencing consulting services for an at-home workforce.

Check Point Next Generation Firewall Configuration Consulting
Progent's Check Point firewall experts can help you design, deploy, and manage firewall environments that rely on Check Point NGFW firewalls and Check Point's subscription-based security services. To find out about Progent's consulting and support services for Check Point firewalls, visit Check Point Software next generation firewall integration expertise.

Linux Support and Linux/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can help you to integrate your servers into a cohesive system that permits all your platforms to coexist for simpler management, seamless data exchange, high availability, high throughput, and integrated security. If you are developing Linux based-software on a network that incorporates Windows-powered servers, workstations, and application software, Progent can provide full-service IT outsourcing that frees you to focus on your area of expertise.

IP Voice Solutions Consulting Services for Telecommuters
Progent can help small and mid-size businesses to deploy VoIP platforms to provide their at-home workers the benefit of seamless access to the company phone network. To learn about how Progent's experts can help your remote workforce to configure and debug VoIP platforms, see VoIP solutions for at-home workers.

Endpoint Device Security Defense Solutions for Telecommuters
Progent can assist small and mid-size companies to set up network security defense systems and provide cleanup expertise required for offsite workers. To find out about Progent's endpoint security protection expertise for teleworkers, go to security defense solutions for a remote workforce.

System Center Data Protection Manager (SCDPM) Consulting Support
Microsoft System Center 2016 Data Protection Manager provides small and mid-size businesses near-continuous backup and simplified restore functions for Microsoft environment. SCDPM 2016 offers application-sensitive protection for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide occasional guidance to resolve challenging issues or deliver comprehensive project management or co-management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.

Azure Integration Consulting Services
Progent's Azure cloud integration consultants can help you with every aspect of Azure cloud migration such as requirements definition, prerequisites assessment, system architecture, pilot testing, implementation, centralized administration, performance optimization, license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist you to configure and troubleshoot firewall appliances and VPN tunnels so your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to create a hybrid environment that seamlessly combines physical datacenters with Azure services.

Talk to a Progent Network Support Expert
To learn how to get in touch with a Progent network support expert for remote or onsite help, call 1-800-993-9400 or visit Remote Network Support.



An index of content::

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    Progentís team of expert software programmers, database architects, and program management consultants can assist large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering relational database designers and programmers experienced in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other applications like Microsoft SQL and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with web development tools and can help businesses to create, enhance, troubleshoot, or port web applications to take advantage of the most current web technology.

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    Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and on-premises support to help your company to maintain and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business upgrade.

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    Progent provides national online technical support and troubleshooting services for businesses that run environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Online network consulting offers optimum return for your information technology budget by extending user efficiency and shortening the hours billed for network repair services. Advanced remote access technology and skilled service specialists and engineers allow Progent to solve the majority of network problems without wasting time and money by traveling to your site. In most of cases your IT problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP premier security professionals to help with the most difficult system problems.

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    Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to integrate, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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