For business network systems located within the state of Kentucky, Progent's Microsoft and Cisco authorized technical experts can deliver phone support and remote troubleshooting to repair your computer network problems fast and affordably. Progent has developed enterprise-level expertise, software utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the high cost and delays normally associated with onsite technical service visits.
If your Kentucky business is situated outside of the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby computer network support options may be limited in skills, or not available during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical problems going unresolved for too long. Progentís staff of expert network professionals average more than twelve years of real-world IT industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a diverse range of customers. This means you get not just the technical skills needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with cost effective network solutions.
Amazon AWS Planning and Integration Consulting Services
Progent's Amazon Web Services (AWS) integration experts offer cost-effective online consulting to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid environments that efficiently integrate Amazon AWS services. Progent offers as-needed support or Progent can deliver project management outsourcing or co-sourcing to help you migrate efficiently to the Amazon AWS cloud.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consulting experts can provide a range of consulting services to assist organizations of any size to support, manage, and repair environments that incorporate desktops, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration support.
Live Online Seminars for Desktop Applications
Progent provides online training for popular client software. Progent's Online training covers topics such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA development, Publisher collaboration, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Live online training provides the advantages of traditional in-person sessions, including immediate interaction between students and teachers, but eliminates the expenses of travel and the challenge of attempting to synchronize the schedules of multiple trainees.
Consulting and Troubleshooting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management tools and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you upgrade efficiently from legacy versions of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, design high-availability compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN optimized for your facilities, offering you a wireless solution that has the coverage, performance, load-handling capability, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises survey includes onsite walkthroughs, RF and security audits of your current wireless network, evaluation of your buildingís floor plans, measuring for RF interference, RF propagation modeling, identification of the best placement for client-specified Wireless Access Points (WAPs) including Aironet APs, Meraki cloud-managed APs and Apple AirPort devices, and a detailed report describing the new WLAN.
Wide and In-depth Experience with Business Information Networks
Progentís group of more than 100 network experts means clients can take advantage of the leverage of more than 1,000 years of cumulative background and collective knowledge to repair the most vexing network problems. Progentís certified information technology consultants have the experience to identify solutions fast and implement them cost effectively.
Planning and Support Expertise for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager consultants have more than 10 years of background planning, deploying, enhancing and fixing Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and tune SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to help you to remediate critical problems uncovered by SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager consulting services to assist your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.
Wireless IP Phone Integration
Creating solutions with Cisco's wireless VoIP phones typically demands that IT teams configure and optimize numerous components of your wireless environment such as wireless access points, switches, wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration experts can provide online and on-premises support to help your organization build and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE configuration consultants can help you to design, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks. Progent can provide affordable online or onsite support to help you to move efficiently to a productive unified communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business or Lync for connectivity to a SIP-based IP PSTN trunk.
Security Inventory Evaluation for Small Business Networks
Progent has put together two low-cost service bundles intended to enable small businesses to receive an objective security evaluation from a premier security engineer. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your company firewall to assess vulnerabilities to internal threats. Both security inventory packages are set up and executed from a protected external site.
Desktop and Mobile Device Centralized Administration Support
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune consulting to consolidate and simplify the management of your PCs along with your web-facing mobile devices. Progent can assist you to migrate efficiently to SCCM 2016 from an older device management platform or help you to enhance your current SCCM 2016 environment to accommodate your changing business needs.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's Consulting and Training Services for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 experts can help businesses of any size to integrate Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides fast return on investment and promotes better business outcomes. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Microsoft Office and can provide live online Office and Office 365 training to individuals and groups.
Get in Touch with a Progent Network Consultant
To see how you can access a Progent computer support expert for remote or on-premises assistance in , phone 1-800-993-9400 or visit Remote Network Help.