For small company networks located anywhere in the state ofKentucky, Progent's Microsoft and Cisco authorized technical team members can deliver phone assistance and troubleshooting to solve your network systems problems fast and affordably. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve network problems while avoiding the high cost and delays normally associated with onsite technical service visits.
If yourKentuckyorganization is situated outside of the larger metropolitan areas such asLouisville, Lexington, Owensboro, or Bowling Green, your nearby network systems support choices may be limited in technical expertise, or not available during a crisis. This results in a computer network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís group of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to deliver excellent network solutions.
ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn about Progent's ProSight suite of managed services for small businesses.
CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier network security management consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and worldwide standards of skill that IT security professionals are required to master. CISM gives executive management the confidence that those who have qualified for their CISM credential possess the experience and knowledge to provide efficient cybersecurity administration and consulting consulting.
Remote Support for Microsoft Windows Server 2008 R2
The sophistication and versatility of Windows Server 2008 R2 requires an IT professional with hands-on experience and broad knowledge in designing and deploying cohesive and comprehensive business technology environments. The professional experience of Progent's certified Windows Server experts, averaging over 10 years of background supporting Microsoft-based solutions, helps insure your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 support experts can also help you to assess the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid network model that integrates on-premises systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid integration.
Citrix Virtual Desktop Support Services
Progent's Citrix-certified desktop virtualization consultants can help you to design, implement, manage, and support a virtualized Windows application delivery system by offering Citrix XenDesktop expertise and XenApp support services. Progent's Cisco CCIE network engineers can show you how to enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and maintain a remote datacenter that features high uptime, advanced security, and rapid disaster recovery. Progent can also assist you with other virtualization platforms from Citrix by offering Citrix XenServer expertise and Citrix Essentials for Hyper-V support.
ProSight Network Audits for Assessing Network Infrastructure Health
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable and more secure AD environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and higher availability. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
Disaster Recovery/Business Continuity Planning Help
Progent offers high-level online expertise for disaster recovery/business continuity planning, validation, and education to help your company to prepare for potential catastrophes, minimize downtime for your most critical network operations, eliminate lost information, and comply with examiners' letters and contractual obligations. Progent's business continuity experts can team with your management and network administration staff to perform risk and business impact analysis, identify dependencies, specify human and physical resources needed to run your organization, determine key network services and specify allowable restoration times, select colocation centers, set up secure remote connectivity for key workers, implement emergency notification mechanisms and assign duties for personnel, document a comprehensive recovery plan, and provide training for management and technical staff to carry the business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity consultants can show you how to design and build a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster tools field-tested in Microsoft's Azure cloud.
Expert IT Support for Systems at Colocation Sites
There are hundreds of enterprise-grade colocation centers in the and larger metropolitan areas across the United States, and Progent's Internet data center consulting team can enhance your systemís reliability and performance by helping you choose a remote data center site that addresses the particular needs of your organization such as geographic proximity, size, communications, budget, and extra additional features and services. Progentís data center IT services are intended for businesses with hardware located at colo hosting facilities and requiring timely on-site assistance at the colo facility as well as remote support from Microsoft and Cisco Premier professionals. Progent provides a variety of co-location center support services including network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, development and deployment of fault tolerant configurations, architecting and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server cluster configurations.
Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical storage device built by Barracuda or a virtual appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical business data produced locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to plan, integrate, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For additional information, go to Barracuda Backup and disaster recovery consultants.
Management Consulting for Microsoft Lync 2013
Microsoft Lync 2013, renamed Skype for Business Server, is an on-prem platform that allows organizations of all sizes to build a centrally managed and secure communications ecosystem that permits a BYOD computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile clients. Progent's certified Lync Server 2013 consultants can assist you to maintain your legacy Lync deployment or design and implement an efficient migration to a modern solution by offering Skype for Business expertise. Progent can also advise you how to build a hybrid network model that integrates on-premises Skype for Business with Skype for Business Online or with Teams cloud services.
Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Hyper-V 2016 utilizes key features initially designed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your vital applications, design an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth migration strategy, train your IT management and support personnel, and provide ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business value.
Contact a Progent Computer Support Expert
To find out how you can access a Progent network consultant for remote or onsite assistance in #(state), call 1-800-993-9400 or visit Online Computer Support.