Expert Online Technical Support for Killeen, Texas Small Business Computers from Certified Engineers
Small companies have typically been overlooked by major network service firms. Many small businesses permit themselves to grow excessively dependent on individual consultants or small consulting organizations who lack the size or broad skill sets to respond quickly or efficiently to network crises. Still other small companies turn to mass-market support providers staffed with personnel trained to provide by-the-numbers fixes for common problems but who do not have the background and versatility to deal with the variety of environments and absence of standardization that characterizes small business information systems.

Progent's time-tested methodology for providing low-cost and successful technical service to small companies has made Progent one of the top Microsoft-certified IT service firms in the industry. Progent has provided online support to businesses in every state in the U.S. (refer to Progent's customer testimonials).

For larger businesses, Progent offers co-sourcing and project management services to reinforce the skills of your in-house network service group. This can cut costs and help meet schedules for big projects such as software programming, disaster recovery planning and testing, security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition offer the services of certified experts to help your business to plan and execute a sensible cloud strategy.

Primary Practice Areas Supported by Progent for Business Networks in Killeen, Texas
Progent's nationwide team of world-class consultants offers support for virtually all facets of network systems deployed by companies of all sizes. Technologies served by Progent in Killeen include:

Service Delivery Alternatives Available for Killeen, Texas Businesses
Progent has a variety of alternatives for providing small and midsize companies and local governments with affordable computer services for technical support, consulting, hosting services, and network management outsourcing. Progent's paradigm for providing computer support is based on the Help Desk operational structure familiar to big IT support groups. Progent's Help Desk Call Center Support Model promotes rapid response, comprehensive service records, reliable follow-through, and strict expense control across a range of network service delivery alternatives that include remote troubleshooting, onsite help, top-level consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and routine remote service for Microsoft Windows, Linux, Apple, and Cisco-based environments in the U.S. and globally. Progent's seasoned support professionals can assist clients to analyze and repair hardware and software problems without the expense or delay of travel for onsite support calls. The experience of Progent's network engineers allows them to resolve the majority of IT problems rapidly. For the most complex issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible signup process for new customers to accommodate emergency situations and Progent bills per minute with no startup charges or minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Learn additional information about Progent's online network support services.

  • Onsite Service
    Progent offers on-site computer assistance for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's online support engineers to deliver small and midsize businesses the ideal combination: hands-on support technicians when you require them plus the remote expertise of Progent's worldwide staff of network consultants, security professionals, and business software programmers. The response time for in-person support visits is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises service. Find out more details concerning how and why to sign up for Progent's onsite network support.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations a complete solution that manages all facets of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve complex problems. To learn more, refer to Online Help Desk Services.

  • Consulting Expertise
    Progent offers small companies budget-friendly access to world-class consultants who can deliver help with critical technologies such as
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server support, Cisco network design, network security consulting, high availability network design, virtualization solutions, plus configuration, programming and training for small business software including financials, ERP, reporting, CRM, and office productivity suites. Progent can help with one-shot projects including office moves and major software migrations, longer term initiatives such as management reporting software programming and support, database software programming and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system management, or urgent services such as data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for critical business applications like Exchange Server and Microsoft SQL Server in order to provide small businesses with higher levels of availability, security, and performance than is possible using the class of on-site data center that is achievable for most small companies. Because Progent uses the same data centers that host the equipment of some of the world's biggest IT companies, Progent can save you the expense of creating and managing the infrastructure required for enterprise-class cooling, electrical backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also ensure that upgrades and service packs remain current, protection and efficiency is continually tracked, and systems are consistently backed up and available for full and prompt restoration. Learn more about Progent's hosting services for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting services for the entirety of a small or midsize company's servers in an environment that not only delivers the highest level of availability and scalability but that is in addition easy for customers to transfer to another service firm or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting is structured around proven virtual server technologies that permit businesses with multi-vendor environments to benefit significantly on the expense of hardware, infrastructure maintenance, and IT administration while achieving world-class dependability and an unprecedented level of vendor independence. In contrast to ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric software in one centrally administered solution, can handle the multi- OS and non- standardized environments typical of small companies, and retains control of the licenses in the client's hands so that migrating to a new virtualized host is quick, safe, and inexpensive. This eliminates becoming a prisoner of a single hosting provider while still offering all the cost savings related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers expert remote support to help companies of any size integrate their information networks with popular public clouds including Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Azure planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration expertise. Progent has over two decades of experience providing high-level consulting support online, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight series of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire threat lifecycle including protection, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, track, enhance and troubleshoot their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding appliances that need critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management technology to help keep your IT system operating efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective assessment of the health of their information system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's certified team of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security standards, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to help assess your company's ability to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup system that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Killeen, Texas Businesses
Progent's size, breadth of information technology skill, and experience with corporate network support allow small businesses to sidestep the problems associated with excessive dependence on thinly staffed support firms or individual engineers.

Teaming with Progent's Experts allows your small business to:

  • Avoid Excessive Reliance on Individual Consultants
    For network services, smaller businesses often depend excessively on independent consultants. Though freelance service providers have lower overhead than more substantial support firms and can afford to charge apparently lower fees, freelancers are occasionally spread too thin to react quickly to critical network problems. If an independent engineer is occupied with different client, ill, on travelling, or in training, the lack of backup staff may require your business to wait for help during a crisis. The more your company expands, system downtime or problems with critical programs get more costly. The dollars you believed you were saving on an independent consultant can be eaten up quickly due to lower productivity. In addition, when freelance consultants confront new technologies, the unavailability of a big engineering group to depend on for advice requires them to learn with the meter running while your business ends up footing the costs for their continuing education.

  • Have Access to Expertise in Sophisticated Information Technology Solutions
    The majority of small support organizations or independent engineers who concentrate on small business IT consulting are capable of delivering connect-the-dots fixes but don't have the seasoning to work efficiently with complex IT configurations that have a variety of platforms, numerous offices, Voice over IP implementations, mobile workers, integrated financial and analytical applications, eCommerce, and specialized line-of-business applications. Progent's experience with worldwide companies and Progent's extensive team of experts can be valuable to your business because enterprise environments are by nature complicated, integration problems require thorough knowledge in numerous technical areas, and achieving a high level of robustness, availability, and protection requires industry-tested leading practices.

  • Create a Firm Basis for Growth
    Small companies typically start with a network cobbled together on a shoestring budget. Lacking a proper basis, a sequence of band-aid fixes often get thrown on top of a tenuous foundation. As a company grows, reliability and expandability issues can obstruct the success of the organization. These environments need thorough assessment, intelligent strategic planning, and broad-based experience to upgrade to an IT environment that can act as the solid foundation to handle critical business needs and ease downstream expansion.

  • Work with Solution Providers, Not Product Resellers
    Small companies need direction and education to navigate through an ever more complicated maze of technology alternatives available for accelerating business growth and enhancing productivity. Businesses do not need an IT engineer or support firm that attempts to promote products. Progent avoids conflicted motives by not reselling hardware and software. Progent offers consulting and services only. This allows Progent to align consulting support with the genuine needs of customers. Mixing IT consulting and product selling can lead to a conflict where the recommended solution is based on a predetermined vendor rather than being based on the true needs of a customer.

Contact Progent
If your Killeen, Texas business wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or go to Contact Progent.

Fast Remote Network Assistance
For fast remote assistance, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

24 Hour Computer Network Specialists SQL 2014 Microsoft SQL 2008 Support Outsourcing Manhattan Beach-Gardena

Engineers Google GCP Cloud hybrid cloud solutions
Consultancy Google Cloud Machine Learning

Progent can provide affordable online and on-premises support to help companies to migrate all or part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

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24 Hour Microsoft Exchange Migration Information Technology Consultant Email Networking Organization
24 Hour Windows Server 2012 R2 Network Support Technician Larimer County Colorado Windows Server 2012 Network Specialists in Larimer County Colorado
24-7 Cisco RADIUS Security Technology Consulting Services 24 Hour VPN On-site Technical Support

Top Example Application Microsoft Operations Manager
Example Application Microsoft Operations Manager

Before Progentís Microsoft Operations Manager solution, network problems were approached reactively, after workers complained about them. With the benefit of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent can now fix network issues before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients suspect that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and MOM 2000 to provide small company networks enterprise-class reliability, safety and productivity.

24-Hour CISA Certified Security Expert Lexington-Fayette County Network Repair Service Lexington-Fayette County System Recovery

SQL Server Support and Help
SQL Server Replication Professional

Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, reducing the complexity of designing, deploying, managing, and using enterprise information and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in designing and deploying data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

24-Hour Expert Microsoft Certified Windows 7 Wireless Computer Consulting Consultant Services Windows 7 Upgrade

Consulting Services Citrix XenDesktop virtual desktops
Specialists Citrix virtual Windows desktops

For Windows desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop environment that improves the strategic value of your IT system; integrate XenDesktop technology with your servers, user computers, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop effectively.

24-Hour SQL 2012 Network Manager Miami Network Support Service Microsoft SQL Server 2017

Remote Windows, UNIX, Solaris Remote Troubleshooting
UNIX, Windows Consultant

Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

24-Hour Windows Migration Help Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT 24 Hour Windows Support Company in Connecticut
24/7 BlackBerry Email Small Business Computer Consulting in Southlake-Irving Southlake TX IT Outsourcing BlackBerry Software
24/7 Network Administration Microsoft SQL Server 2017 San Francisco Bay Area San Francisco Bay Area 24/7 Microsoft SQL Server 2016 Network Manager

Urgent VMware Site Recovery Manager Technology Professional
Professionals VMware Disaster Recovery

VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent runbook for recovering services quickly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR system powered by VMware SRM.

24x7 Microsoft Windows 2000 Professional MCSE Expert Certified Windows Server 2000 Upgrade Consultant
24x7 Postini Technical Support Technology Postini
24x7x365 Apple Macintosh Infrastructure Consultants Network Consultant macOS Networking
24x7x365 Professional ProSight Managed Services Remote Network Monitoring Consulting

IT Services Meraki Switch
Meraki and Catalyst Switch Setup and Support

Cisco's Meraki MS family of access and aggregation switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to help you to plan and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, set up policies to ensure security and compliance, develop and test a disaster preparedness plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.

64-bit Computing Specialists Services 64-bit Computing

Amazon AWS cloud services integration Developer Firm
Amazon AWS cloud services integration Coder

Progent offers cost-effective online support to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

64-bit Migration Engineer Microsoft Certified Expert 64-bit Server Consulting

Consulting Services Cisco VoIP Phones and Unified Communications
SRST IT Consulting

Progent's CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

Access Development Firms Microsoft Access application development Consultancy
After Hours Consulting Services Email Block Lists Email Virus Signature Consultant Services
Aironet Wireless Access Point Remote Support Services CCDP Certified Aironet 4800 Access Point Professionals
Albuquerque New Mexico SharePoint 2010 Network Consultants 24x7 SharePoint Server 2019 On-site Support Albuquerque, NM
Award Winning Firewall Security Certification in Toledo, OH CISSP Security Firms
Best Networking Companies Cisco Mesa Small Business IT Outsourcing Group Cisco in Mesa Arizona

UNIX, Windows Consulting Services
Windows and UNIX Engineer

Progent's UNIX platform support experts offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

Biggest Information Technology Outsourcing Urgent Network Bellevue, King County Emergency Phone Support Network Help in Bellevue, WA
BlackBerry BES Computer Help in Savannah, GA BlackBerry Email Computer Consultancy Firm
BlackBerry BPS Management in Augusta, GA Augusta, GA BlackBerry Business Computer Server Companies
BlackBerry Professional Software Technician in Hialeah, FL BlackBerry Redirector Networking Companies Hialeah, Miami-Dade County
BlackBerry Smartphone Computer Consulting Services in Wichita, Sedgwick County BlackBerry Exchange Integration Firm in Wichita, KS
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CCDP Certified UNIX Online Network Design and Consulting UNIX Online Computer Network Consultants
CCDP Expert Certified Cisco Virtual Private Network Computer Consultant VPN Specialist

Windows, Linux, UNIX, Solaris Remote Troubleshooting
Windows, Linux, UNIX, Solaris Network Consultants

If your business computer system combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high availability, superior performance, and tight security. Progent's Linux and Windows coexistence support offerings feature IT infrastructure integration and support, support for Windows services for UNIX, remote server monitoring and administration, remote network help and repair, on-site technical support, and Contact Center outsourcing.

CISA Certified Security Audit Specialists Security Audit Engineers
CRISC Certified Information Risk and Information Systems Control Officer Engineers CRISC Certified Risk and Information Systems Control Architect Consulting
CRISC Certified Risk and Information Systems Control Architect Consult CRISC Certified Risk and Information Systems Control Consult
Catalyst Switch LISP Support and Setup CCIE Expert Certified Catalyst 3560 Switch Computer Consulting

Consultants Comprehensive Event Management
System Center Operations Manager Network Consulting

Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft certified IT consulting experts. With Progent's affordably priced network support packages, mid-size organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small and midsize business networks enterprise-class availability, protection and productivity.

Charlotte North Carolina IT Consulting Firm Small Business Network Consulting Companies Charlotte, Raleigh-Durham, Greensboro, NC
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Microsoft ISA Server Network Consultants
24-7 Internet Security and Acceleration Server IT Consultant

Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your information protection requirements without limiting your productivity.

Cisco Consulting Team in Lancaster County Nebraska Cisco Computer Outsourcing Consultant
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ProSight Email Data Leakage Prevention Consultant
ProSight Spam Filtering Consultant Services

Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

Cisco Remote Troubleshooting in Wilmington, Dover, Newark, DE Cisco Solution Provider Wilmington, DE
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Cisco Technical Services Providence, Providence County, Rhode Island Service Provider Cisco in Rhode Island

MySQL migration Consult
MySQL database Upgrade Consultant

Progent offers cost-effective online access to an Oracle MySQL RDBMS administrator or software programmer and can help businesses of all sizes to configure and maintain MySQL within a robust network environment that provides high levels of speed, expandability, and protection. Progent also has experience helping businesses port databases from Oracle to MySQL.

Cisco Virtual Private Network Online Technical Support Cisco VPN On-site Support

Remote Server Management Technology Consulting Services
ProSight Remote Monitoring and Reporting Engineer

ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they can impact your business.

Cisco firewall IPS Configuration Cisco Firewall integration IT Consultant




Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier network support professionals. With Progent's economically priced network service programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and performance.

Citrix Desktop Studio Professionals Professionals Citrix virtual Windows desktops
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GIAC was established in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with any of the network security services covered under GIAC certification such as auditing infrastructure security mechanisms, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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Progent offers comprehensive help for each phase of your Exchange 2010 migration with services that include outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer location or at Progent's testing facility, setting up transitional coexistence of Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and training for customer's support group and users.

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Developer Firm Software
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For custom application development, Progent can provide programming consultants to write business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a broad range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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Progent's Microsoft and Cisco-certified network engineers can help you to assess the benefits of Exchange Server 2010 for your company and can help your IT staff to design and implement an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by improving your workers' efficiency, lowering the expense of hardware and support, simplifying management, and integrating your vital communications platforms.

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WatchGuard XTM Firewall Security Evaluation

Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to receive and send messages, examine the GAL, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide customized onsite Entourage education.

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Progentís Technical Response Center offers national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone help and online direct network connection to isolate and repair network problems quickly and economically. The scope of technical expertise represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest network issues to competent specialists as needed.

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Colocation Center Technology Consulting Services
Top Colo Technology Consulting

Colocation data centers make it possible for companies to share world-class data centers for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation program including choosing and moving to a colo site, creating system architecture, defining required equipment, on-premises and remote troubleshooting, establishing remote network administration, and training your support staff.

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Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor line or show you how to migrate to newer firewall technology. Progent can also enable you to design and implement a complete security plan that can include firewall/VPN appliances and software, managed security and virus protection services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical support, maintenance, education, and security consulting.

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Progent's certified Wi-Fi consultants can assist you to evaluate the benefits of using Catalyst wireless controllers to manage Wi-Fi deployments of any size. Progent can assist you to maintain and debug your current wireless environment or help you design and implement an efficient migration from earlier generation wireless controllers to current models.

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Progentís experienced Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure connectivity services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.

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Progent's Microsoft-certified professionals offer computer help and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Exchange Server 2003 include system design, deployment, project management, local and off-site technical support, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.

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Progent's Microsoft and Cisco certified computer engineers can provide advanced help with a broad array of products and technologies and can provide that assistance by phone nationwide or onsite in major cities throughout the country and anywhere in California. Progent offers remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network issues, as well as the the support of CISA and CISM-qualified security consultants to handle high-level security planning and troubleshooting. Progent has delivered remote troubleshooting to companies in every state in the U.S.

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Progent can help you to design and execute a smooth migration from a UNIX-powered information system to a network based on Microsoft Windows and suited for supporting Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you preserve your data and reduce business disruption by designing an effective migration strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current infrastructure, transition planning and testing, Exchange migration services, information and application software transition, and server and storage transition and consolidation.

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QTS/Herakles Internet Data Center Consulting
QTS/Herakles Internet Data Center Consultancy

The QTS Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if your company is planning on migrating your main or disaster recovery system to the Herakles data center, Progent offers a variety of affordable services that include colocation migration, equipment installation and updates, network optimization, comprehensive project management services, virtualization configuration, remote network monitoring, streamlined system management, software programming, disaster recovery planning, data security assessment, and the use of Progent's Test Lab.

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Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.

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Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Exchange Server support services to enhance email security and virus defense, provide high availability email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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DoubleTake/Carbonite Software offers a family of products designed to provide small businesses a range of affordable alternatives for replicating and restoring vital workloads such as Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company IT networks to achieve an advanced state of fault tolerance and disaster recovery readiness at a budget-friendly price.

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Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs lower the overall administrative expense of managing and deploying software by making it simpler to copy system images, control mobile computers, and run management tools. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT projects involving areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and policies to manage handheld computers and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security strategy that incorporates policies, procedures and IT products to keep your IT network protected.

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Progentís team of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional experience, in the trenches of network service, executing a wide variety of technical tasks for a large array of clients. Every Progent consultant shares a refined collection of personal best practices that are combined into shared best practices standards that Progent instills in its consulting staff. This guarantees that you get not only world-class IT help, but also a support engineer with proven approaches for applying computer knowledge to resolve actual network problems efficiently.

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If your company operates a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can help your whole enterprise in a wide array of security topics such as security management practices, security architecture and models, connection control products and techniques, software development security, operations security, physical security, communications, infrastructure and web security, and business continuity planning. CISM, CISSP and ISSAP define the core competencies and worldwide standards of performance that network security professionals are expected to possess. These accreditations give executive management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the background and knowledge to deliver effective security support and consulting help.

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MS Office Communications Server delivers IM and Real Presence in an extensible, world-class package offering enhanced security, transparent integration with popular Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved operational efficiencies, enhanced worker productivity, and better intellectual property security with this simple-to-manage, fault-tolerant solution. Successful implementations of Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.

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Progentís fault tolerant network experts offer non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice access, non-stop Internet interface design, 24x7 data center support, and other high-availability networking services to show your organization create a non-stop network for strategic applications. Progent possesses the experience to design affordable, high-availability networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-site network with a fully redundant Internet interface and intelligent network load balancing.

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Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings management, inventories network resources, guards against company data leakage, provides health monitoring, allows secure self service, and offers a single control mechanism for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a SCCM solution for on-premises, cloud, or hybrid networks.

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Altaro VM Backup software provides small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes and vCenter for managing large-scale environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of services to help you to plan, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

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The current ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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Progent provides small organizations two specially designed network security evaluation packages that provide, at a set price, remotely managed scans of your network security profile which are analyzed by professional security specialists who interpret the results of the remote scan, present objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to fit the restricted budgets of small companies while delivering enterprise-quality evaluations of your network's exposure to assault.

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Professional Offsite Managed Backup and Recovery Services
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ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information.

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Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery expert. The interview is intended to help evaluate your company's ability either to block ransomware or recover quickly after a ransomware incident. Progent will work with you personally to gather information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup environment that minimizes your vulnerability to ransomware and meets your company's requirements.

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Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management solution built, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP line, provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you are able to license only the capability you currently need, with the ability to add users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains Software support experts can help you install, configure and manage Dynamics GP/Great Plains 2010 as well as earlier editions of Dynamics GP/Great Plains.

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Progent's Microsoft-certified consultants offer remote or onsite expertise to assist companies of all sizes to design, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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Progentís Microsoft certified consultants offer a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to install and integrate, and with its modular approach you can purchase only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progentís Microsoft Dynamics GP support engineers can show you how to deploy, configure and administer the current release of Microsoft Dynamics GP or upgrade efficiently from an older edition.

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Progent's management team includes industry veterans with decades of background delivering computer consulting services, technical support, and strategic IT planning to businesses ranging in size from small offices to global enterprises. Great support calls for great personnel, and Progent stands out by having put together a management staff able to provide businesses with the best service value in the industry.

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Progentís certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting support covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, high throughput, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security holes.

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Progent's Network Call Center Outsourcing Services for PC desktop support are intended especially for small organizations who require immediate availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Phone Support, Optional Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.

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Progent's management team includes seasoned veterans with years of background delivering network consulting services, troubleshooting, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great service calls for great people, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.

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Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their market, reduce their operating costs, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and support Ciscoís security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to expand with your growing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís comprehensive family of hardware and software aimed at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco products to achieve secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized user access control framework for user authentication, authorization, and tracking from an easy-to-use Web interface.

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Hyper-V 2016 Migration IT Consultant

Hyper-V 2016 utilizes core technologies initially designed for and refined on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive migration strategy, train your IT management and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 solution delivers maximum business value.

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Android VPN Technology Consulting
Largest Android and Office integration Network Consultants

Progent's veteran group of network consultants and subject matter experts have extensive background delivering remote and on-premises assistance for businesses of any size who want to incorporate Android phones and tablets into their IT networks so that users can communicate and collaborate from anywhere. Progent has the range of skills to resolve network issues that span numerous vendors and that entail a mix of legacy and up-to-date technology. Progent offers affordable remote expertise to assist you with any stage of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can deliver occasional technical support to assist you to handle especially challenging IT problems, or Progent can provide comprehensive project management services to help you finish major IT projects on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual training to help you manage and use Android phones and tablets to maximize their business value.

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Nevada On-site Technical Support
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Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support engineers offer phone help and online secure computer access to isolate and resolve technical problems quickly and economically. The scope of IT experience available from Progent's staff of country-wide service engineers makes it possible to escalate even the most difficult problems to appropriate specialists as needed.

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ProSight Spam Filtering Professional
ProSight Email Data Loss Protection Services

Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

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Exchange 2013 Load Balancing IT Consulting
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Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect vital facets of IT including manageability, availability, security, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Microsoft Exchange 2013.

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Exchange Server 2003 Troubleshooting
Exchange 2003 Upgrade Consulting

Progent's certified consultants offer computer support and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange Server 2003 include system design, installation, documentation, local and off-site technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.

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Monitoring and Reporting Support
Monitoring and Reporting Professionals

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting SCOM solutions and can provide companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.

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24 Hour Operating System Skills Transfer
Cisco Certified Expert Router One-On-One Training

Progent is committed to information transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent can focus on delivering high-value services where Progent has little competition. Medium-size companies who utilize trusted independent consultants or who employ internal support personnel benefit when Progent passes on knowledge about critical technology and proven methodologies to make their networks more robust, secure, and efficient.

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Intune and Apple iOS IT Consultant
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Progent's Intune consultants can assist your organization to understand the strategic value of utilizing Microsoft Intune for configuring and managing your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, plan and deploy pilot systems to confirm the appropriateness of Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.

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Remote SQL Server Reporting Services Consultant Services
Consultants SQL Server 2008

Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

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Consult Server Monitoring
Network Consultants ProSight Windows Desktop Management

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that any looming problems can be addressed before they can impact your business.

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Hybrid Office 365 solutions Troubleshooting
Office 365 Gmail migration Remote Consulting

Progent can help your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that transparently combine local and cloud resources.

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SharePoint Designer 2013 Remote Support Services
24x7 SharePoint Designer 2013 Setup and Support

Progent has been delivering SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring significant business value to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; decide if an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in specific tasks related to your SharePoint 2013 migration.

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Support and Help Meraki Access Point Management
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Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.

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Urgent Fault Tolerant Interoffice Connectivity Remote Technical Support
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Progentís fault tolerant system consultants provide reliability consulting, disaster recovery planning, system load balancing, high-availability interoffice access, 24x7 Internet connection design, fault-tolerant data center consulting, and other high-availability operations consulting to help your company create a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, high-availability networks by utilizing the expanding library of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-location network with a completely mirrored Internet connection and intelligent system load balancing.

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24-Hour Redundant Internet Computer Consultant
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Progent's Cisco-certified network experts can show you how to build an affordable, high availability Internet connection solution that can achieve non-stop Internet access through a wide array of fault tolerant Internet network products and services including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the latest technology for high availability Internet access to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.

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Threat Management Gateway 2010 Network Consultants
Configuration Forefront TMG Firewall

Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a centrally managed web gateway that acts as a one-server solution for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reports generated by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help you to migrate economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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MOM 2000 Case Studies
MOM 2005 Example Application

Before Progentís MOM-based solution, system problems were approached reactively, once workers were impacted by them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent is now able to anticipate server problems before they grow to be critical enough to disrupt network availability. Thanks to MOM, Progent can deal with incipient problems before clients know that the problems exist. Progent offers help for Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company IT systems enterprise-class service continuity, safety and productivity.

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MCSE Expert Certified Microsoft Office SharePoint Server 2007 Network Consultants
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Progentís Microsoft-certified consultants can provide organizations of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint offers a common spot for your workers or customers to access, organize, distribute and manipulate useful data, files, and applications and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and projects with the information theyíve created in a way that makes data easy to find, download and re-use. Progent's SharePoint consultants can help you to manage your current SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.

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Progent's Test and Training Lab at the QTS Colocation Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent clients without sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical network projects on schedule.

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Microsoft Expert Windows One-On-One Training
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Progent is committed to information transfer from Progent's support experts to customers. By educating customers to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value services where Progent has few competitors. Medium-size businesses who utilize familiar independent consultants or who employ internal IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more reliable, protected, and efficient.

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IPsec VPN Evaluation
VPN Security Security Group

Progent offers small and mid-size organizations expert consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a comprehensive security plan and select the right technologies from a variety of vendors to support your security goals while staying within your spending limits.

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Largest Specialists Monitoring and Reporting
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Remote continuous network monitoring, automated alerts, and periodic reports are crucial to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management technology has advanced so far that companies of all sizes can afford a level of network stability that was previously limited to enterprises. Progent offers a variety RMM options delivered as low-cost service packages created to assist your company to detect and fix a most network issues before they get big enough to disrupt productivity.

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SQL Server Replication Specialists
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Progent's certified SQL Server application programmers and DBAs can provide online expertise to help businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts offer support for any phase of application development in solutions that can include small office databases to N-tier VLDB applications and data warehousing.

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Progent's CCIE-certified networking consultants have extensive background assisting Internet Service Providers to design, implement, manage, tune, and debug high-availability, extensible connectivity environments suitable for public networks.

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SharePoint Server 2016 Migration Computer Consulting
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Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.

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24/7 Small Business Network Support Services
Small Business Network Setup and Support

If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services save your organization from dependence on single independent service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing network support service when you need it, offering advanced knowledge for key technologies, delivering unique services such as automated network monitoring, and charging only for services you receive, Progent gives you an affordable way for optimizing the business value of your small business information system. Progent is the intelligent way for small organizations to create and maintain a robust and secure information network and to benefit from quick access to the skilled help typically restricted to enterprises who are able to support a large in-house IT group.

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Knowledge Transfer Network
Cisco Certified Expert Network Training

Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their scope, Progent can concentrate on providing high-value services where Progent has few competitors. Medium-size businesses who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and efficient.

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Dynamics GP/Great Plains Consultant Services
Dynamics GP Great Plains Accounting Support

Progentís Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP/Great Plains family, offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is easy to install and configure, and with its modular approach you can purchase only the functions you currently require, with the option to expand users and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and manage Dynamics GP/Great Plains 2010 and also earlier versions of Microsoft Dynamics GP/Great Plains.