Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their reach, lower their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Progent is seeking a variety of full-time employees such as motivated Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile access, wireless networking, non-stop systems, business continuity planning, data protection, and server virtualization. Progent is also hiring workstation support technicians, off-site service professionals, and CISSP or CISM certified security professionals. Progent is also looking for veteran managers who can operate efficiently in Progent's dynamic, virtual office environment. Progent contracts independent consultants who have specialized expertise and field background in crucial IT areas outside our main technical focus. Progent's Experts Group includes freelance consultants who can provide consulting and programming services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have in-depth expertise with non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or offer world-class help in areas such as telecommunications, web site design, EDI, eCommerce, or dbm programming. Freelance consultants certified by Progent coordinate with our staff consultants to provide end-to-end solutions for small business networks.
Progent offers onsite education customized for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar classes for Mac application software.
Microsoft Windows Enterprise Directory demands significant practical experience to configure efficiently across an enterprise. Progentís Microsoft Premier consultants are skilled in planning, deploying, and supporting sophisticated Microsoft Enterprise AD projects. Progentís fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual beta version configuration objects in production AD environments, and repair of failed configurations of Active Directory and Active Directory-associated programs.
Progent's pricing model is to bill for online service and in-person help by the minute. As a result, you are billed exclusively for received support. Progent does not demand a more expensive rate for after-hours or priority service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup charge and asks no retainer for services delivered during normal working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast solutions so you will not be forced to allow less critical problems to fester.
Progentís Co-managed Help Desk service allows your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Microsoft Office Word and Office 365 Word consultants offer a wide range of affordable online support services to assist you to manage your current Microsoft Word solution or help you to migrate to a newer release of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and fixing compatibility issues between various versions of Word, interfacing Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training sessions customized for individuals or groups.
Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen support and signature live tiles user interface, offer a broad range of advantages for companies who know how to exploit them. Progent's Microsoft-certified consultants can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain significant business advantage from the operating system's various technical enhancements.
Progent's Wi-Fi site survey and predictive modeling help you to design, install and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a WLAN that delivers the coverage, performance, density, Quality of Service, security, and hand-off capability your business requires. Wireless survey services from Progent include remote predictive modeling for planning a wireless network and onsite survey services for confirming, tuning, and troubleshooting an operational Wi-Fi network.
The clustering technology incorporated into the high-end versions of Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and administration of server clusters that provide greater levels of system dependability, security, performance, and flexibility. New or improved capabilities include automated cluster Validation, revamped configuration and installation, unified cluster management, redesigned cluster infrastructure for increased availability, better security and quorum models, fewer failure points, more storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of failover clusters, plan and execute a deployment, educate your IT personnel to administer your cluster environment, deliver continuing consulting and support services, and produce and test a disaster recovery plan.
Progent provides nationwide remote help and consulting services for companies that run environments powered by versions of the Linux OS or whose IT systems include a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum leverage for your IT budget by preserving user efficiency and shortening the time billed for network analysis and repair. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM premier security professionals to help you with the most challenging network problems.
If you are developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your field of strategic expertise without the continual distraction of managing your business network. Through the use of smart server monitoring and by delivering online and on-site support when your business needs it, Progent represents an economical solution for maintaining an information system that provides excellent availability, protection, and performance. Progent's developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and on-premises support and troubleshooting, proactive network monitoring services, and Contact Center support.
Progent offers the services of BlackBerry-premier professionals who can help small organizations to design, administer, and repair BlackBerry technology affordably and successfully, doing away with the need for an internal BlackBerry specialist and reducing the cost and hassle of maintaining a mobile wireless workforce. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's proven remote service delivery model, provides small and mid-size companies a cost-effective option for incorporating BlackBerry technology productively into their information network.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and troubleshooting services to help your organization to design, configure, manage, optimize, and debug wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid environments that integrate on-premises and cloud-hosted resources and that provide seamless connectivity, enhanced security and compliance, unified management, and dependable performance for all your mobile and desktop devices.
Progent's productive atmosphere will make you a better professional by enhancing your technical skills and increasing the loyalty of your customers. Progent makes good on this commitment by attracting the top professional talent for you to work with, providing a state-of-the-art system architecture, using custom software tools to enable the maximum quality of service, and by streamlining proven operational structures for attracting and retaining customers.
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup environment that reduces your exposure to ransomware and aligns with your business needs.
SQL Server 2016 introduces major improvements in performance, scale, security, high-availability, mobile computing integration, plus built-in business intelligence. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with Apple iPhone support and iPad synchronization, or moving to iCloud. For business networks built solely on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is available, safe, fast and able to achieve your organization's objectives.
Progent can assist you to understand the many subscription options offered with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
Progent's Wi-Fi site survey services help you to design, install and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that delivers the reception, performance, capacity, QoS, security, and hand-off ability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a wireless network and on-premises site survey services for validating, optimizing, and debugging a functioning wireless network.
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Exchange Server 2010 and delivers important new features plus a revamped structure. These enhancements affect vital facets of IT including manageability, availability, compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and educate your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management for Exchange Server 2013.
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered protection against outside interference.
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to streamline the installation, configuration, and administration of server clusters that offer greater levels of system dependability, security, efficiency, and flexibility. New or improved capabilities include cluster verification, revamped setup and deployment, unified cluster administration, new cluster infrastructure for increased uptime, hardened protection and quorum models, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can assist your company evaluate the advantages of Windows clustering, design and execute an installation, train your network support staff to administer your cluster environment, provide ongoing consulting and technical help services, and produce and test a workplace recovery procedure.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing, distribution and service companies to simplify complex supply chains and streamline critical processes to get products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed advice to end-to-end solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters that are as far as 300km away from one another. Progent's roster of seasoned network experts can help your business to design, configure, manage, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and testing your MetroCluster DR solution to verify compliance with information assurance standards and government requirements.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company more complete solutions for your IT network.
Progent's Microsoft certified consultants can help you to assess Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and reliability running with your applications. Progent can also help you to assess the likely business advantages of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to design and implement a smooth upgrade to Microsoft Windows 7 from a previous version of Microsoft Windows.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for restoring services rapidly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also supports non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify complete service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.
Progent's Microsoft-certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support, staff, create an enterprise-wide security plan, automate network management, assist with creating applications, and build and validate a DR/BC plan.
Progentís Co-managed Call Center service allows your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced support solution based on the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Stealth intrusion checking is an important component of any overall network security plan. Progentís security experts can perform extensive penetration tests without the knowledge of your company's internal IT resources. Stealth penetration testing uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are properly set up and consistently observed.
Progent offers consulting for security analysis utilities including LANguard from GFI for running a variety of programmed network auditing scans to identify possible security gaps. Progent has extensive knowledge of network analysis tools and can show you how to understand audit reports and respond appropriately. Progent can help you build protection into your company processes, configure scanning software, plan and deploy a protected network architecture, and recommend procedures to optimize the security of your network. Progent's security consultants are available to show you how to set up a firewall, implement safe remote connectivity to email and data, and install VPN. Progent's certified security experts can validate the protection of web software and can provide comprehensive security evaluations of enterprise-wide security to validate your company's compliance with key international security standards including FISMA, NIST, and ISO 17799.
Microsoft CRM helps mid-market businesses build profitable customer interactions. Integrated Sales and Customer Service modules enable employees to share data to help promote sales success and deliver steady, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support databases.
Microsoft SQL Server 2016 introduces major enhancements in speed, capacity, security and compliance, high-availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for handling relational and non-relational databases in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises expertise to assist organizations of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management services are built upon mature virtualization techniques that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent can provide online and on premises expertise to help your organization with any phase of business intelligence (BI) reporting from troubleshooting or modernizing applications to designing and implementing a comprehensive BI solution. Progent's management reporting consultants can assist you to maintain your existing BI environment, help you to upgrade databases and applications from an outdated reporting platform to a current solution, and deliver custom remote mentoring tailored to your specific requirements. Progentís management reporting and analytics professionals offer expertise in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
Progent can help your business in all phases of your migration to Exchange Server 2016 including designing high availability system topology for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Progent's UNIX platform consulting services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Progent can provide fast access to the skills of veteran Wi-Fi specialists who can assist you to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and place Ubiquiti UniFi wireless APs for your required coverage and performance.
Progent's Microsoft-certified engineers provide technical support and network consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange Server include system design, installation, documentation, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and comprehensive network management outsourcing.
Progent's Power BI experts can assist your business to design, install, manage, update or debug your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and manage an on-premises, cloud based, or hybrid architecture for Power BI.
Progent can help companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the specific requirements of your company. High availability colocation sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to design an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of consulting and maintenance services.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN deployments efficiently following leading practices.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small organization's production servers in a solution that delivers the maximum degree of availability and expandability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are built on mature virtualization technologies that allow small businesses with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence.
For large businesses, Progent can supplement in-house IT staffs by offering extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branches, Progent can perform as a seamless nearby supplement of corporate IT management. Progentís enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to assist with a site move or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.