Progent has two decades of experience assisting small and mid-size companies to design, deploy, optimize, administer, and debug IT networks that incorporate at-home workers.
Progent's Technical Response Center offers affordable nationwide extended hours online troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 telephone support and online direct computer access to troubleshoot and resolve technical problems quickly and affordably.
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete technical solutions for your information system.
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to assist you to design, install, manage and debug a modern backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Progent can provide the services of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management solution following leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget.
Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can assist your business to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's Microsoft certified engineers can provide remote and on-premises support expertise to assist you to manage, maintain, and repair computers based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, disaster recovery, remote access, smartphone and tablet management, wireless network design, and 24x7 system monitoring.
Progent's Windows 11 experts can provide a range of services to support Windows 11 including cloud solutions, mobile device management and synchronization, teleworker connectivity, security and compliance, streamlined deployment, and Help Desk Call Center services.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET applications rapidly and affordably.
Progent believes that a well designed and executed information system can be a crucial factor for accelerating any company's success, and Progent follows this philosophy in our corporate network environment. Progent has created a zero-downtime virtual office infrastructure that allows our in-house consultants and certified contractors to deliver fast and effective service, cooperate closely on sophisticated jobs, and gain from professional and personal growth by being a member of an exciting company ethos of self motivation and freedom.
Small to middle size companies can now enjoy all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network support programs, mid-size businesses can select a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize business information systems world-class availability, security and performance.
Progent's Microsoft-certified engineers can assist you to update your servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit processing, plan an efficient migration process that reduces business disruptions, and offer economical, expert remote support to aid your company to install 64-bit operating systems and applications on your current computers.
Cisco's Meraki family of switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide affordable online consulting to assist your company to plan and implement an efficient network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and validate a disaster preparedness strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking infrastructure.
Progent's Microsoft-certified consulting engineers can help you to assess the value of Exchange Server 2010 for your company and can help you to plan and implement a smooth migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by improving your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and integrating your vital communications technologies.
Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or small support firms who provide minimal documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support documentation transmitted by every staff member to every client. The discipline of detailing and organizing support records results in more effective service and avoids a slew of common problems such as when a service customer is effectively held captive to a consultant who won't let go of vital service information.
Key features of Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting services that allow you to monitor all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business information, the ability to process data from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to develop custom programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to show you how to convert the advanced features of Dynamics GP accounting into a high-value business solution.
Progent's Microsoft-certified Intune consultants can help your company to assess the business value of utilizing Microsoft Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can assist your company to configure security policies, set up pilot environments to evaluate the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune deployment.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or ASA 5500 security appliances or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall solutions built on ASA 5500-X firewalls with Firepower Services.
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or update .NET applications rapidly and at low cost.
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises resources along with one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration services that include Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus filtering, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and analysis tools plus outbound email filtering to let you fix your email system and define and enforce corporate email policy.
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and Linux support.
Cisco and Microsoft Certified Expert Ipanema, Brazil Computer Consulting Group Ipanema Consulting Team
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and validate a security environment for your Skype for Business deployment that meets regulatory standards.
Progent's certified Windows Server 2003 consultants can provide computer help and IT consulting services for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Windows 2003 upgrade, integration, update, and support offerings include network design, installation, project management, on-premises and off-site technical support and troubleshooting, Help Desk outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has demonstrated a knack for developing elegant IT solutions in his roles as as a system architect, programmer, project manager, implementation expert, and problem solver for small businesses, new ventures, and major corporations.
Our compensation model is based on contribution, so just like being a freelance contractor, your earnings are directly driven by your work effort. Certain Progent consultants focus on quality of life and choose to work at a more relaxed pace, using our flexible calendar to follow personal pursuits like mountain biking, motorcycle racing, snow boarding, surfing, travel, or sharing private time with relatives and acquaintances. Others use the opportunity to earn major dollars through lots of effort and long hours. Progent completely encourages both sides of the spectrum and everything in the middle.
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's consultants can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management across on-premises and Azure resources.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package offering advanced security, seamless compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased worker productivity, and better IP security with this simple-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server throughout your whole corporation.
Progent's Standard Help Desk Services provide a complete solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Progent's Citrix experts can assist your business to design, install, administer, and support a virtualized Windows application delivery solution built on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and support an off-site datacenter that offers high availability, advanced security, and fast disaster recovery.
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Progent can help your organization to deploy Cisco's infrastructure technology to create a solid basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas such as compute and storage utilization, security and compliance, versatility, uptime, and recoverability.
Cisco's Catalyst wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's modern wireless controller solutions.
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to help you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's complete line of hardware and software aimed at preventing information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can help you integrate Cisco products to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and accounting from a graphical Web interface.
Progent's Microsoft-certified consultants can provide in-depth support in deploying, using and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can deliver a wide range of affordable online support services based on proven best practices to help organizations of any size to receive all the advantages of this powerful platform. Support services offered by Progent include system design, installation and upgrades, setting up secure file and status sharing among onsite and offsite users, network optimization, and customized online training classes.
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you design reports that let you track your business more effectively, transforming uncooked data into useful understanding of your company and customers.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem implementation of Windows Server 2022.
If your organization does not need immediate remote help but you think you will require technical services with your information system soon, you can save time and expenses and ensure that the right IT skill will be ready when you require it by contacting a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Progent's wireless consultants can help small organizations plan, select, test, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while offering a level of protection that matches or exceeds wireline connections. Progent offers expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and deploy the wireless link technology that match your business needs.
Progent's IT outsourcing services offer budget-friendly computer support for medium-size organizations. Whether it includes planning system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, allowing IT service expenses to grow in a more linear and controlled fashion than is feasible by amassing a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network architecture for your critical Windows-based business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Windows 11 consultants offer a range of services to support Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, at-home workforce connectivity, data and identity security, streamlined deployment, and Help Desk Call Center services.
Microsoft 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and associated Exchange infrastructure to lower capital expense and administrative overhead. You can deploy Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your organizations to assess the benefits of Exchange Online, design a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management staff and users, and deliver as-needed consulting and troubleshooting.
Progent offers national urgent technical support and troubleshooting services for businesses who run UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote IT help provides optimum return for your information technology budget by protecting client productivity and shortening the time billed for computer analysis and repair. Advanced remote support tools and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and money by going to your site. In the vast majority of situations your network problems can be dealt with by telephone or through a combination of telephone support and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM certified security specialists to assist you with the most difficult system problems.
Progent provides a variety of IT support bundles for small companies. These IT outsourcing and network monitoring solutions are based on the proactive problem handling capabilities of Microsoft Operations Manager 2007, a next-generation server and system support software platform that tracks the reliability, performance, and safety of your information system and isolates potential problems before they can bring down your network. With Progent's affordably priced network service programs, small organizations can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.
If your office network mixes Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to run side by side for easy administration, transparent information exchange, high reliability, superior throughput, and tight protection. Progent's Sun Solaris and Windows integration support services include IT infrastructure integration and service, consulting for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, in-person technical support, and Helpdesk services.
Progent's ProSight Virtual Hosting service offers proven virtual server architecture, a world-class data center, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing alternative that enhances network dependability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual server set up and maintained by Progent's computer support experts.
Progent's Microsoft-certified engineers can assist you to automate desktop software update management by delivering expertise with management solutions that include Configuration Manager, Systems Management Server, and Windows Server Update Services.
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, network appliances such as routers and Wi-Fi APs, and IoT devices like alarms and robotics.
Progent is one of the most qualified network support firms for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small companies derive all the benefits of Exchange 2000 for common situations such as updating from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Progent delivers the services of Microsoft and Cisco-Certified network consulting professionals to offer clients affordable ways to help businesses optimize the benefits of Microsoft and Cisco products. For networks that span from remote offices to large corporations, Progent's network consultants can show you how to improve your information system's e-mail architecture, security, reliability, throughput, and system management.
Progent has two decades of background helping small and medium-size businesses to plan, implement, tune, manage, and troubleshoot computer networks that incorporate teleworkers.
Progent is among the most experienced network consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.
ProSight Enhanced Security Protection services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and configure a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.
Progent's application experts can provide in-depth consulting, custom programming, integration help, and online classes for popular business applications that address vital areas including ERP, general accounting, business analytics, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the United States to avoid the time and expense associated with travel and on-site visits without compromising the effectiveness of technical services.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, acts as the heart of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide an advanced IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite support to assist businesses of any size to build and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that add optimum productivity. Progent can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE support, creating UCS server clustering solutions for high availability, capacity planning, and integration with Exchange and Skype for Business.
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.