Progent’s Microsoft-certified consultants offer companies of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for efficiently connecting people, groups and data. SharePoint offers a common spot for your workers or customers to access, manage, share and manipulate useful data, files, and software and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the information they’ve created in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent can provide cost-effective online and onsite support to help organizations of any size to move any portion of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security.
Progent's support experts in Apple OS X and Windows technology can show you how to integrate Mac and Windows computers into cohesive environments with resource sharing and collaboration support. Allowing efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Windows and Apple service makes it possible to offer world class support to companies that rely on these technologies to maintain their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Progent is convinced that a carefully architected and implemented information system can be a pivotal piece for accelerating any company's success, and we follow this philosophy in our own system environment. We have created a non-stop virtual office network that enables Progent's in-house consultants and authorized contractors to deliver fast and effective service, collaborate closely on challenging jobs, and gain from professional and personal maturity by being part of a dynamic business ethos of personal drive and freedom.
Progent's Microsoft-authorized consultants can show you how to evaluate the economic case for implementing SharePoint Portal Server 2007, consult with you on the most sensible edition of SharePoint for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and custom application software to work with SharePoint Server 2007, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Help Desk services.
Hyper-V 2016 incorporates key technologies initially developed for and refined on Azure, among the world's biggest public clouds. This pedigree significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, uptime, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive migration strategy, educate your IT administration and support personnel, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Altaro VM Backup software offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, support for Windows Server CSV and VMware vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small company's production servers in a solution that delivers the highest degree of availability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization architectures that allow small and midsize companies with multi- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from world-class reliability and an unprecedented level of vendor independence.
Progent's Linux consulting experts provide small companies and software developers support for managing and maintaining Linux systems that operate with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This wide range of expertise offers you an easy one-stop source to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by SCOM 2012.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable and more secure AD environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management technology. These benefits can include simpler management, better compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and higher availability.
Progent's managed services for patch management offer businesses of all sizes a versatile and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and wireless APs, and IoT devices like sensors and health monitors.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent wants to find staff-level, results-driven Microsoft accredited engineers with MCSE certification; Cisco certified network engineers with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISM or equivalent security certification; and high-end system architecture consultants with experience in mobile solutions, wireless connectivity, high availability, business continuity, information protection, and VMware. Progent also is looking for employees who can join Progent's team of desktop service technicians and remote troubleshooting experts. In addition, Progent is hiring experienced administrators able to operate effectively in our fast-paced, virtual office culture.
If your company network mixes UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high availability, enhanced performance, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services include IT architecture configuration and support, support for Windows services for UNIX, online server monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent can assist your company to plan and implement a smooth transition from a Sun Solaris-based information environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce productivity discontinuity by developing an effective transition strategy that protects your existing investments in Sun Solaris software and technology. UNIX-to-Windows migration support services offered by Progent include analysis of existing environment, migration planning and testing, Microsoft Exchange migration support, data and application migration, and processor and media transition and economization.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for law practices. Progent can provide remote access to NetDocuments consultants to help legal departments and law firms to plan, configure, administer, tune, or debug a document management system (DMS) solution powered by NetDocs.
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your particular business requirements. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for safe, company-wide information sharing as well as interfacing with CRM products.
Progent's CCIE-certified networking experts have extensive background assisting Internet Service Providers to design, implement, administer, optimize, and debug high-availability, extensible network solutions suitable for public networks.
Microsoft Dynamics GP can help you expand and control your business better by delivering deep access to strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers major business benefits such as its ability to expand the presence of your organization, handle your financials, automate financial operations, standardize processes across your company, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you configure and manage a reliable, secure server and network foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap the full benefits of your Dynamics GP software.
Network monitoring commonly entails tracking a system's resource utilization in order to identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux or UNIX and can be deployed to observe multi-OS environments where Linux and Windows coexist. Progent's system support engineers can show you how to take advantage of both these programs to optimize and repair your network. Progent's Linux consulting professionals provide small companies and programmers assistance with managing and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.
Progent's certified consultants offers offsite and onsite support expertise to assist you to manage, maintain, and repair PCs based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, online access, smartphone and tablet management, wireless network design, and remote system monitoring.
Progent offers national remote technical support and consulting services for companies who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving client efficiency and shortening the time charged for network analysis and repair. Sophisticated online support technology and skilled service specialists and consultants combine to enable Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISM and CISSP premier security specialists to help with the most difficult system issues.
Progent can help companies of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.
Progent's Cisco IP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most popular business applications. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that mix Mac with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Mac and Windows systems.
Microsoft SQL Server 2016 introduces major improvements in speed, scale, security and compliance, uptime, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Hadoop support, Row-level Security, Mobile Reports, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
For companies that have a combination of Apple Mac and Microsoft Windows desktops, there exist two basic solutions for using Microsoft Windows-dependent applications on macOS or OS X: remote access to a physical Windows computer or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect a Mac to a remote Windows-powered PC to use Microsoft Windows software and share system resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac system so you can run Windows applications directly. Progent's Mac technology support experts can assist your business to maintain these products for using Windows applications on your Macs and can in addition help your company to assess and install third-party products for Microsoft Windows platform simulation.
Progent's ProSight family of managed services are designed to provide businesses who maintain minimal in-house IT support staffs with affordable help from enterprise-class management tools and technical experts. Advantages of Progent's ProSight line of managed services include fixed network management expenses, smart automation of routine management tasks, continual absorption of the latest information technology, smooth transition from legacy systems to current solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT consultants, and allowing management to focus on business rather than ever-changing information technology.
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, uptime, mobile computing integration, and built-in BI. Innovations include PolyBase for handling relational and non-relational files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to assist organizations of any size to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of migrating to SQL Server 2017 and can assist your organization to plan and carry out a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Progent can provide economical online support from IT engineers skilled in a wide range of utilities and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide help for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and FLARs. Progent can help you to implement, upgrade, or troubleshoot data backup systems for a variety of topologies such as local, edge to datacenter, cloud, or hybrid.
If you have a company IT system with 10 to 50 desktop users, Progent's network outsourcing services free your business from dependence on an individual freelance service provider while giving you affordable and dependable access to high-quality technical expertise. By providing network consulting service when you need it, offering advanced expertise for key applications, offering unique services such as automated server monitoring, and billing only for services you receive, Progent gives you an affordable way for optimizing the business value of your small business network. Progent is the intelligent way for small businesses to create and maintain a reliable and safe IT system and to benefit from fast access to the skilled support typically available only to businesses who can afford a sizeable in-house IT organization.
Progent's Microsoft-certified engineers can provide cost-effective remote support and development services to help your business to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web pages that can function as portals, extranets, document management tools, wikis, data marts, business information systems, enterprise search engines, workflows, and other utilities to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's popular desktop applications like Excel, Word, Outlook, and Project. Progent can assist you to migrate from earlier versions of SharePoint or move a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Mid-sized businesses can enjoy all the advantages of Microsoft Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier Certified network consulting professionals. Thanks to Progent's economically priced IT support programs, medium-size businesses can choose a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, proactive alerts, in-depth reporting, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer medium-size company information systems world-class availability, protection and performance.
Progent's company culture will allow you to become a more capable consulting professional by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this promise by recruiting the top professional talent for you to work with, offering an advanced system infrastructure, running custom software tools to enable the maximum level of service, and by streamlining proven operational models for finding and retaining customers.
Progent can provide economical remote support from engineers skilled in a wide range of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent can provide expertise for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can assist your company to install, enhance, or maintain data backup solutions for a variety of architectures such as local, remote, cloud, or a mix.
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to deploy, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's Apple Mac experts can support the creative aspect of Macintosh computing by providing help services and training in imaging, sound, and video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to design a XenDesktop solution that improves the strategic impact of your information system; configure XenDesktop technology with your servers, end-user devices, and printers; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to follow industry leading practices to maintain your XenDesktop solution effectively.
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any aspect of IT security. Progent can help implement cost-effective security systems that protect a small business from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources distributed over multiple physical sites and various clouds.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent provides a variety of network service packages for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of Microsoft System Center Operations Manager, a next-generation server and IT support software platform that monitors the availability, performance, and safety of your network and identifies incipient problems before they can bring down your network. With Progent's economically priced IT service programs, small organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.
Progent is convinced that a carefully designed and implemented network can be a vital piece for accelerating a firm's success, and Progent follows this belief in our own network environment. We have created a zero-downtime virtual office infrastructure that allows Progent's in-house engineers and authorized contractors to offer rapid and effective service, cooperate easily on complex jobs, and experience professional and private maturity by being a member of an exciting business ethos of personal drive and freedom.
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core capabilities and worldwide standards of skill that information security managers are expected to learn. CISM provides business management the confidence that those who have qualified for their CISM certification have the experience and knowledge to deliver effective security administration and support consulting.
Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Our compensation structure is built on revenue sharing, so just like being an independent contractor, your earnings are directly driven by your generated revenue. Some Progent support staff focus on lifestyle issues and choose to consult at a more relaxed pace, using our flexible schedule to pursue individual enthusiasms like hiking, car racing, skiing, fishing, travel, or spending free time with family and acquaintances. Other consultants take advantage of the chance to make big dollars via lots of work and extended days. Progent fully encourages either side of the spectrum plus any point in the middle.
Progent’s Microsoft-premier consultants can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit desktop computing, plan an efficient upgrade process that minimizes business interruptions, and deliver inexpensive, professional online support to assist your company to install 64-bit PC desktop operating systems and application software on your current computers.
Progent’s Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the top shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Remote management cards give IT administrators complete control of a server without the need for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient remote technical support. Progent has experience with a variety of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Progent's seasoned application designers and programmers can assist your business to build customizations to Microsoft GP that address the unique requirement of your organization while retaining the advantages of Windows integration. Progent can also offer help with a selection of development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Progent’s Microsoft-premier consultants can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit desktop computing, design an affordable migration process that minimizes operational disruptions, and provide economical, expert remote help to assist you to install 64-bit desktop software and applications on your current hardware.
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to restore your critical data.
Progent is one of the most qualified information technology support companies for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Progent has created several network security packages intended to provide larger corporations an independent and thorough security assessment from a team of premier security consultants. All Progent's network security evaluation packages incorporate a suite of services including automated scans from within and from outside your company firewall, professional analysis of scanned data by certified security consultants, creation of a paper explaining the results, plus a live concise executive outbrief and a detailed interactive review for internal IT administrators.
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent's Cisco certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent can provide affordable online assistance to assist you to design, configure, and fix any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you get past occasional technical roadblocks or major engagements to help you complete large-scale projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your information network.
Lync Server 2013, renamed Skype for Business, enables organizations of any size to create a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling across a wide assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and network architects can assist your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or hybrid topology suitable for your present and long-term plans, implement Lync Server 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your IT team and users. Progent has in-depth expertise in critical components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while supporting enhanced efficiency by making these applications available to legitimate remote users. Internet Security and Acceleration Server helps protect business applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 experts can help you plan, deploy, configure, and maintain ISA Server on your system so that your company benefits from a smart and economical combination of security, convenience, and speed.
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate local and cloud-based resources.
Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of adopting Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual ones, and show you how to streamline the administration of failover clusters.
Progent has delivered support for Dynamics GP and Great Plains ERP software for almost two decades and Progent has delivered system integration, customization, training, and debugging since the product's original release. Progent offers high-level support for updating out of date Dynamics GP ERP systems. Progent can help you to plan, validate, and carry out a cost-effective upgrade from a an outdated version of GP to the current release of Dynamics GP.
Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, configure, expand, or troubleshoot a telepresence environment that preserves your investment and optimizes the business value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can help businesses of any size to create and troubleshoot a network that provides the performance, dependability, protection, and expandability you need to support your telepresence solution.
Progent's data protection experts can assist your company to design, implement and debug a backup solution based on MSP360 technology. MSP360 enables file or image backup/restore for VMs and physical machines, works with all leading public clouds, and permits you to create a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss resulting from user mistakes, system glitches, malicious users, and malware attacks like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of any size with all facets of building, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from older releases of VMM, design workflows for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware ESXi expertise.
Network monitoring ordinarily involves observing a network’s resource usage to help uncover throughput backups or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS environments where UNIX and Windows operate together. Progent's system support consultants can show you how to use both these programs to optimize and troubleshoot your network. Progent's Linux support services offer small companies and programmers assistance with managing and servicing UNIX and Linux networks that work with Windows-based technology.
Progent's data protection experts can assist you to create, implement and debug a backup solution built around MSP360 software. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a granular RPO. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human miscues, computer glitches, malicious users, and malware attacks such as ransomware. For more information, visit ProSight Data Protection Services 360 Backup services.
Progent provides IT support for mid-size companies with 100 to 250 network clients. The mid-size business or work group has typically been an underserved part of the market for IT consulting expertise. The overhead and service access models of large outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to support an information system whose complexity and capability are often comparable to the networks of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and proactive network monitoring, significantly reduces the IT support costs of a small-medium business while offering the mid-size company with big-company support from professional, world-class consultants knowledgeable in a wide array of midsized business network solutions. If your mid-sized company or small business is searching for the quality of IT help needed by a medium size organization without budgeting enterprise costs, call Progent.
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following best practices.
With Cisco Catalyst switches for small and medium-sized companies, Cisco allows organizations to realize the full advantages of adding smart traffic control to their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your IT network sufficiently robust to accommodate real-time needs, expandable to facilitate growth, secure enough to protect restricted information, and capable of prioritizing and managing all traffic to streamline network operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco switches that make sense for your business. Also, Progent's certified security consultants can help you create a comprehensive security plan and configure Cisco switches so they help support your security policies. Cisco Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 switches.