Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET apps quickly and at low cost.
Microsoft Windows Server Update Services enables IT administrators to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft Software Update Services deployment, setting up user's computers, defining the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Progent offers the support of an accredited engineer with an extensive background integrating technology from the major telepresence vendors including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a video conferencing environment that preserves your current investment and optimizes the business value of your IT system. Progent also offers the expertise of infrastructure consultants who can assist companies of all sizes to create and maintain a communications network that delivers the performance, reliability, protection, and expandability required to support your telepresence solution.
Our Experts Group provides support in key fields that include Apple OS networking and applications; Expertise for Linux-powered, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application support; Chief Information Officer, business analyst, and project logistics outsourcing; Special program development and deployment; Web site, electronic business, EDI, and client portal development and integration; Database management and performance help; Management information consulting; and Telecom architecture consulting.
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi network optimized for your environment, offering you a wireless solution that delivers the reception, speed, density, Quality of Service, security, and roaming capability your business needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
Progent's Cisco certified wireless networking experts offer affordable online and onsite help for end-of-life and modern 802.11ac Aironet wireless APs and Progent can assist your business to design and manage wireless solutions that include indoor and outdoor/ruggedized Aironet APs.
Progent's support services for software and firmware patch management offer organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many offices, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of Internet Security and Acceleration Server.
Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the flexibility to evolve with your growing business requirements. Progent's Cisco-Certified network consultants support Cisco's complete family of products targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
Progent offers affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN technology and can show you how to create cloud-based or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent can provide as-needed expertise to help you to overcome complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft Exchange 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements favorably impact key areas such as ease of administration, availability, security and compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange 2013.
Progent's Microsoft-certified Intune consultants can assist you to assess the business case for adopting Microsoft Intune for configuring and managing your portable computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help you to configure security policies, plan and deploy pilot environments to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.
Progent's team of application experts offer advanced consulting, software programming, integration help, and webinar classes for popular business applications covering key areas including ERP, general accounting, business analytics, web commerce application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting and troubleshooting support remotely, Progent can help clients throughout the U.S. to eliminate the time and fees related to travel and on-premises visits without sacrificing the high quality of technical services.
ISA 2006 is a multi-functional edge gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 engineers can show you how to design, rationalize, pilot, install, customize and manage the any edition of ISA Server 2006 on your network.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide expertise with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's IT outsourcing packages offer economical network support for medium-size organizations. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying a new email system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing network service budgets to increase in a more moderate and manageable manner than is possible by amassing a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and robust system foundation for your vital Windows-based business software such as Windows 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server 2008.
Urgent Information Transfer Online Support Services
Progent's seasoned ransomware recovery consultants can help you to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop technical support are designed especially for small organizations who need fast availability of a Help Desk Call Center with expert telephone support and full escalation options but who must work within a modest IT budget. Key components of Progent's Help Desk Outsourcing Support Services are Helpdesk Phone Support, Optional Remote Access Support, Initial System Evaluation, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This permits you to have some mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on time and within budget.
Progent's Microsoft and Cisco premier network consultants offer expert support for a broad range of technologies and can provide that assistance online nationwide or onsite in major cities throughout the United States and anywhere in California. Progent provides online help for networks based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the support of CISSP-accredited security engineers to handle high-level security design and troubleshooting. Progent has delivered remote network support to companies in every state in the United States.
Progent's Microsoft-certified consultants can deliver low-cost online and on-premises support to implement your migration to Exchange Server 2010, produce comprehensive documentation of your upgraded email system, educate your network support staff and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing administrative consulting and technical help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours online help for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer 24x7 telephone help and online secure network access to isolate and resolve network problems rapidly and economically.
Microsoft and Cisco Certified Expert Expert Training Technical Support
Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a level of protection that was once reserved for large enterprises. Progent can provide several RMM solutions delivered as low-cost services designed to assist you to identify and resolve a most IT network problems before they can disrupt your business.
Progent's certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management, team, develop a corporate-wide security strategy, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Besides offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and 1-on-1 or group online training tailored to meet your particular needs. Progent's consultants also can show you how to integrate and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
Progent can assist small and medium-size businesses to design, configure, verify and troubleshoot data protection solutions needed to support work-from-home employees.
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to move from an older version of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you get maximum business value.
Progent has 20 years of background assisting small and medium-size companies to design, deploy, optimize, manage, and debug computer networks that incorporate a remote workforce.
Progent's high availability inter-site connectivity and fault tolerant network infrastructure consultants can help small companies create non-stop Interoffice connectivity by means of fully redundant networks with transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over offers affordable 24x7 interoffice networking.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, creating efficient migration methodologies, assessing and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping critical IT initiatives on schedule.
Progent can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to move from a legacy edition of System Center Virtual Machine Manager or from another management system, and Progent can help you to optimize and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment.
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and can provide cost-effective online or onsite support to help businesses to migrate smoothly to a modern communications network that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for connectivity to a SIP PSTN trunk.
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools enable Progent to design custom line-of-business applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that allow you to track your business more thoroughly, turning raw information into valuable insights into your business.
Progent provides fault tolerant load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas including multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and improve availability.
Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and ongoing consulting support.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
This page includes the latest information on security threats, fixes, and leading practices. Call or email Progent if you need assistance defending your network against the latest IT security threats.
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix serious problems detected by System Center 2012 Operations Manager.