Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most successful products for achieving location-independent access to email, calendars, web-based programs, and other critical business information. Progent can provide Knoxville, Tennessee companies the services of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the sophistication of small business networks has increased, and as the demand for world-class protection, dependability, and recoverability has become the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small businesses frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly solution for integrating BlackBerry products seamlessly into their business information network.
Progent's experts can help your business with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older releases of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and control BlackBerry devices across your company, define security policies that make sense for your company, customize wireless software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and safely.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
City | Address | Phone | Link |
Chattanooga | 633 Chestnut St, #600 Chattanooga, TN 37449 United States |
(423) 933-2112 | Chattanooga Network Support Services |
Knoxville | 9111 Cross Park Drive, Suite D200 Knoxville, TN 37923 United States |
(865) 364-1222 | Knoxville Network Support Services |
Memphis | 119 S. Main Street, Suite 500 Memphis, TN 38103 United States |
(901) 425-0300 | Memphis Network Support Services |
Nashville | 4235 Hillsboro Pike Nashville, TN 37215 United States |
(615) 800-2024 | Nashville Network Support Services |
Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated software enables Exchange Server, Lotus Domino, or Groupwise users to transmit and receive emails that stay encrypted in transit to ensure maximum security. BlackBerry BES Server also streamlines a wide variety of crucial administrative jobs that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you utilize RIM BlackBerry BES Server to do basic tasks like:
Progent's BlackBerry-premier engineers can also assist your company to use BlackBerry BES Server to perform key tasks not supported by the less advanced BES Server Express. These tasks include:
Progent's Remote BlackBerry-premier Support is Fast and Affordable
For businesses in Knoxville, Tennessee who require fast and economical access to a certified RIM BlackBerry support expert, Progent offers effective remote assistance from a seasoned support staff who have delivered network solutions to organizations in each state in the country. (See Progent's customer testimonials.)
Remote consulting services eliminates travel expense and allows consultants to fix problems quickly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and can provide professional help in areas including fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs analysis, solution architecture, installation strategy and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices concerning alternatives for software editions, processors and mass storage, network topology, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Support from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about professional support for BlackBerry mobile wireless integration, call