Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent access to email, calendars, web-based applications, and other critical business data. Progent can provide Knoxville, Tennessee companies the services of BlackBerry-premier consultants who can help companies to manage existing BlackBerry deployments or migrate efficiently to a modern mobile solution.
As the sophistication of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently turn to outside support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and repair BlackBerry environments economically and efficiently, doing away with the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven online support capabilities, gives small companies an affordable alternative for incorporating BlackBerry technology productively into their business information system.
Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your data and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and support BlackBerry smartphones across your company, define security policies that are right for your company, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve up-to-date information for collaborative programs like calendars, address books, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email and to IM-capable software via Microsoft Office Communications Server and Lync Server integration.
Progent's BlackBerry-certified engineers can assist you to design, install, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.
Professional BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to deliver expert assistance to companies in the Knoxville area or throughout the state of Tennessee. Progent's seasoned remote consulting experts have helped businesses solve network problems and reduce IT service costs in each state in the country and built a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can in addition help you to resolve a wide range of issues concerning synchronization, handset recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop application installation, and Desktop Redirector.
As a leader in providing countrywide remote consulting services for small business networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry support costs low and, by handling issues quickly, optimizes the efficiency of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and support storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange data flow, create, update, and apply wireless LAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a wireless environment based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network needs analysis, system design, installation strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to support a BlackBerry BES Server, help your organization to determine which administration model and hardware products meet your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Qualified Consultant
If you wish to contact Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.