Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, calendars, web applications, and other critical business data. Progent offers Knoxville, Tennessee companies the expertise of BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or transition smoothly to a modern mobile platform.
As the sophistication of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations often turn to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient online service delivery capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their business information system.
Progent's consultants can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft software, configure streamlined administration tools to help you track and control BlackBerry smartphones throughout your business, recommend security policies that are right for your business, customize mobile software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State
Consulting and Technical Help for BlackBerry BES Server
Research in Motion's advanced solution for managing large collections of BlackBerry devices is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange Server, Domino, or Groupwise users to send and receive emails that are encrypted during transit to ensure maximum security. BES Server also streamlines a wide selection of vital management jobs ranging from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Plan device, program, and policy updates
- Upgrade BlackBerry device firmware remotely
- Manage user configurations with BES Server's extensive library of IT policies
Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to implement important tasks not supported by the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant architecture using virtual servers
- Install BlackBerry smartphones wirelessly
- Establish custom management roles
- Monitor and report on the integrity of your solution
Progent's Online BlackBerry-certified Support is Fast and Economical
For businesses in Knoxville, Tennessee who require fast and economical help from a certified BlackBerry support professional, Progent delivers effective remote assistance from a veteran network support team who have provided IT solutions to companies in every state in the U.S. (See Progent's client testimonials.)
Remote consulting services eliminates travel expense and allows consultants to resolve problems rapidly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and offer expert support in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and creating a protected, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's seasoned experts can in addition help your company to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging consistency, web access, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online support for small business IT networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses low and, by handling problems promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network requirements analysis, system design, roll-out planning and execution, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, processors and mass storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Professional
In order to get in touch with Progent about technical assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or refer to Contact Progent.