For offices of all sizes in Knoxville Tennessee, Progent offers easy, quick, and affordable communication with Cisco CCIE-Premier network experts. CCIEs are world-class networking experts who achieve this elite certification by completing rigorous testing overseen by Cisco. CCIEs can handle the most complicated issues surrounding network interfacing, repair, and optimization. Progentís CCIEs work directly with Cisco's internal engineers in analyzing problems with IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining software patches to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of network difficulties stemming from hardware or applications.

Progent offers fast and affordable remote contact with a CCIE expert so your company has the opportunity to obtain high-level assistance for complicated network issues that are affecting productivity but are beyond the experience of your ordinary IT support resources. Progent's CCIE-Certified consultants can access your system using state-of-the-art remote support tools that allow them to perform rapid and cost-effective diagnosis and repair of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or nationwide Internet providers, and consequently their help is not readily accessible to smaller businesses. Progent is among the few support organizations to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers fast contact with a CCIE remotely so you can receive timely help for urgent network issues that are hurting business productivity. To find out how to get in touch with a Progent CCIE for immediate assistance with your network, visit online network troubleshooting.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
(615) 800-2024 Nashville Network Support Services


Cisco's large family of current and vintage infrastructure products familiar to Progent includes ASA Series Security Appliances and PIX Series Firewalls, the Catalyst FWSM, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as security and Virtual Private Network (VPN) products. With the resources of one of the largest groups of Cisco-premier CCIE engineers of any independent support company, Progent has privileged access to Cisco's internal experts and the latest training tools to stay at the vanguard of connectivity solutions.

In order to find out more details about Progent's world-class support for Cisco network technology, choose a topic:

Other Support Services Available from Progent
Progent can also provide a a wide array of IT services in vital practice areas to help businesses to turn Cisco infrastructure technology into a cohesive information system that delivers strategic advantage. A few of the services available from Progent's experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and management, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, security compliance scanning, DBA and database development services, and temporary CIO services.

Progent can also help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that utilize Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By offering an efficient full-service source for IT generalists and application experts, Progent is able to deliver fast, cost-effective, and comprehensive information technology solutions that align with the unique needs of companies in Knoxville Tennessee.



An index of content::

  • 24-7 Project Management Test Lab Technology Professional Project Management Test Lab Consultants

  • 24-Hour VMware Setup and Support
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    E-Mail Guard is Progent's economical antispam and virus defense solution that gives small companies world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based spam filtering and antivirus services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators monitor and control their email systems, regardless of server vendor, hardware technology, or data center location.

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    If your business runs a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a wide array of security topics such as security administration practices, security architecture and strategies, connection control systems and techniques, software development security, business processes security, physical security, communications, network and Internet security, and disaster recovery planning. CISA and CISM define the basic competencies and international standards of knowledge that information security professionals are required to master. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer world-class security management and engineering services.

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    Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security plan, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.

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    The service background of Progent's certified Windows Server consultants, with an average of over 11 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with designing, installing, administering and troubleshooting powerful IT applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Windows NT.

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  • Online Consulting Microsoft SMS Server
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    Systems Management Server offers extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and upgrade services can lower cost and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop efficient procedures and policies to manage handheld computers and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and technologies to keep your IT computer system protected.

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    Progent can provide remote and onsite consulting to help you with any facet of BI reporting from debugging or enhancing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help you to support your existing reporting environment, help you to migrate databases and applications from an outdated reporting product to a current solution, and provide as-needed remote mentoring tailored to your individual needs. Progentís business reporting consultants can provide expertise in all popular business intelligence reporting platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot, Power Query and Power View, and Report Builder.

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    Windows Enterprise Directory requires extensive practical experience to configure efficiently across a large corporation. Progentís Microsoft Certified engineers are experts in designing, integrating, and troubleshooting complex Enterprise AD installations. Progentís fields of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted AD objects, cleaning up residual legacy software configuration objects in online AD environments, and fixing unsuccessful configurations of Active Directory and AD-integrated programs.

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    Progent has created several security packages intended to deliver larger enterprises an independent and thorough security assessment from a team of certified security engineers. All Progent's security assessment packages incorporate a suite of services including network scans from within and from outside your network security perimeter, expert interpretation of scan results by certified security consultants, creation of a paper explaining the results, plus a live high-level executive summary and an extensive live review for internal network administrators.

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    VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent process for restoring applications and services quickly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, upgrades and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

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    Progent's background providing Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to create specialized line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you create reports that let you analyze your business more thoroughly, transforming raw data into useful insights into your business.

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    Progent can help you in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.

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  • Cisco Firesight On-site Support
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    Cisco's Firepower NGFWs Firewalls provide a significant performance improvement over Cisco's previous-generation ASA 5500-X firewalls and offer unified management and automation of advanced cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that span branch offices, data centers, private clouds and public clouds.

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    Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent can focus on providing hard-to-find services where Progent faces few competitors. Mid-size businesses who utilize familiar freelance consultants or who maintain internal support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.

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    Progent offers two ultra-affordable service bundles designed to allow small businesses to receive a professional network security evaluation from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your network from beyond your company firewall to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your company firewall to uncover your exposure to inside attacks. The two security inventory packages are configured and run from a protected remote site.

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    Microsoft Windows Enterprise Directory demands extensive practical experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experts in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of proven competence with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and repair of unsuccessful installations of AD and Active Directory-associated applications.

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    Progent has been delivering SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the scope of IT knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 deployment.

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  • Juniper Junos BGT Cybersecurity Consultancies
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    Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated equipment to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to help your business to streamline the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that incorporate a combination of Juniper's software platforms.

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    Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and troubleshooting services to assist your organization to plan, install, administer, optimize, and debug wireless networks that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid environments that combine local and cloud-based services and that provide easy access, enhanced protection, streamlined management, and consistent operation for all your wired and wireless endpoints.

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  • Cisco VoIP Phones and Cisco Unity Setup and Support
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    Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online guidance from NetDocuments experts who can assist legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system solution based on NetDocuments.

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    ISA 2004 Computer Consultant

    Progent's certified ISA Server consultants have broad backgrounds creating corporate security solutions for information systems with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your IT security requirements without limiting your network.

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  • After Hours VMware NSX Virtual Networking Technology Professional
    Biggest VMware NSX Private Cloud Specialist

    VMware's NSX network virtualization platform allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to plan, configure, test and manage a DR system powered by VMware SRM and VMware NSX.

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    Windows 2003 Online Troubleshooting

    The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with designing, deploying, managing and supporting sophisticated IT applications powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.

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  • After Hours Problem Resolution Microsoft Office XP
    Top Microsoft Windows Network Repair Service

    Progentís computer outsourcing services for small businesses include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, fixing stubborn IT issues, and creating a comprehensive security strategy. Progent can show you how to enhance system reliability and throughput via zero-downtime technologies, redundant network topology, and proactive server monitoring. Progent also provides project management help for large-scale upgrades and can help with requirements assessment, product identification, BOM development, sourcing qualification, procurement logistics, and complete documentation. Progentís IT outsourcing help also features education for office productivity products such as Microsoft Office.

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    SharePoint 2013 Web Parts Specialist

    Progent has been providing SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the breadth and depth of technical know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring significant business value to your information network. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management outsourcing or can assist in individual tasks associated with your SharePoint 2013 migration.

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    Penetration Testing Compliance Auditor

    Stealth intrusion checking is a key component of any comprehensive IT system security strategy. Progentís security professionals can perform thorough penetration tests without the awareness of your company's in-house IT resources. Unannounced penetration testing uncovers whether current security defense tools such as intrusion incident alerts and event history analysis are correctly configured and consistently observed.

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  • Microsoft SUS Consultancy
    Consultancy WSUS

    Microsoft Windows SUS enables network administrators to deploy and track the most recent Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.


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