Exchange Planning and Integration ConsultantsProgent's Microsoft-certified support professionals have more than two decades of experience helping businesses of all sizes to plan, deploy, and service email solutions based on Microsoft Exchange Server. For companies in Knoxville and throughout Tennessee, Progent offers a variety of economical Microsoft Exchange design and maintenance services to make sure that your company's messaging system delivers:

  • Information security and compliance
  • Inbound and outbound malware defense and content filtering
  • Non-stop operation
  • Convenient access for telecommuters and mobile workers
  • Streamlined management tools
  • Universal inboxes with voice messaging, Instant Messaging, Presence, and conferencing support
  • Non-intrusive and fast backup and restoration
  • Tight integration of both local and cloud-based networks
Progent offers businesses a remote troubleshooting service staffed by Microsoft MCSE qualified Exchange professionals to resolve Exchange problems quickly. Progent's onsite computer technicians can be sent within one day to offices in Knoxville and to most major metropolitan areas in Tennessee. Progent's Cisco CCIE certified network engineers have the skill to help with complex connectivity issues that impact Exchange performance, and Progent's CISSP and CISA certified security experts can assist your company to defend against or clean up after assaults.

Progent's Exchange Server design and maintenance specialists can assist your organization to prepare for and perform efficient migrations from outdated email environments to a current Microsoft Exchange platform. Progent's 64-bit upgrade experts can assist you to assess the strategic advantages and costs of upgrading to a 64-bit edition of Exchange Server and can help you to create and execute a cost-effective migration strategy to a 64-bit release of Exchange. Progent's Power BI consultants can show you how to utilize information from Exchange files to create visualizations to produce actionable Power BI analytical reports and dashboards. Progent can also assist you to integrate your Microsoft Exchange-based email environment with the new generation of smartphones by providing wireless integration services that include Apple iPhone integration and management and Google Android smartphone integration.

Office 365 Integration with On-premises ExchangeMicrosoft allows you to create seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and within budget. For more information about Progent's online consulting expertise for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

In addition, Progent can provide automated network monitoring to make sure your company's Exchange solution stays working efficiently, and Help Desk Support for rapidly solving email issues encountered by individual workers.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
423-933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
865-364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
901-425-0300 Memphis Network Support Services
Nashville 6688 Nolensville Rd
Brentwood, TN 37027
615-800-2024 Nashville Network Support Services


MS Exchange 2019 Planning and Configuration Services
Progent can help you in any phase of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook clients. For more information, see Progent's Microsoft Exchange Server 2019 integration services.

Microsoft Exchange 2016 Integration
Exchange 2016's streamlined architecture permits easier deployment and scale, more efficient use of hardware resources, and reduced management expense. Exchange Server 2016 also offers tighter connectivity with Office 365 applications, support for Microsoft Windows Server 2016, higher I/O performance, enhanced data loss protection (DLP), and more rapid recovery, feature-rich support for iOS and Android mobile devices, full browser-based management, and a more complete Outlook web client. Learn more about Progent's Exchange Server 2016 consultants.

Exchange Server 2013 Deployment
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and delivers important new features as well as a redesigned architecture. These improvements affect key IT areas including manageability, availability, security and compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and train your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013. Read more concerning Progent's MS Exchange 2013 support.

Exchange 2010 Consulting Services
MS Exchange 2010 delivered game-changing technology for high-availability, protected, integrated messaging. In comparison to Microsoft Exchange Server 2007 or Exchange Server 2003, Exchange 2010 Server is more affordable to deploy and maintain, easier to manage and scale, richer in features, higher performance, less vulnerable to system failure, more extensive in its support for mobile workers, and better equipped to guard sensitive information and resist malicious assaults. Find out more about Progent's MS Exchange Server 2010 support.

MS Exchange 2007 Help
MS Exchange 2007 is engineered to address the demands for protection, ubiquitous connectivity, efficiency, and dependability. MS Exchange 2007 provides built-in fault tolerance that enables world-class availability to keep your Exchange environment up and running, reduce spam and viruses, and help your company to be compliant with regulatory requirements. Find out more concerning Progent's Exchange 2007 support.

Exchange 2003 Consultants
MS Exchange 2003 offers a dependable, scalable, and manageable platform with 24◊7 email and group support as well as reasonable licensing cost. Microsoft Exchange 2003 remains in wide use due to the fact that it supports a broad range of collaborative activities, such as group scheduling utilities, chat groups, and group folders, and also allows sharing of data across physical, organizational, and technology boundaries with features like IM, low latency data, and multimedia support. Despite the fact that Microsoft has withdrawn support for the product, Exchange 2003 is nevertheless one of the most widely used releases of the Exchange family. Progent's consultants can assist you to maintain your current Exchange Server 2003 environment or upgrade to the latest version of Microsoft Exchange. Learn more details concerning Progent's MS Exchange Server 2003 help.

MS Exchange Server 2000 Consulting
In contrast to Exchange 5.5, which uses its own directory, Microsoft Exchange 2K uses MS Active Directory, offering a simplified management and protection model. Microsoft Exchange 2000 retains a large installed base even though Microsoft has terminated support for this venerable platform. Progent's veteran messaging experts have a decade of background working with Exchange 2K and can help your business to manage your current Exchange Server 2000 solution or explain the economic benefits of later versions of Microsoft Exchange and help your company to migrate efficiently to a more advanced release of the industry's most successful email technology. Learn more details concerning Progent's Exchange Server 2000 support services.

Hosting and Management Support for MS Exchange Server
Progent's Hosting Support Services for Exchange Server give smaller businesses with modest network budgets and little spare executive bandwidth a low risk, economical, and low-stress option for running Microsoft Exchange by delivering the robustness of a state-of-the-art colocation facility and the experience of Progent's Microsoft-certified group of support engineers. Learn additional details concerning how Progent's Hosting and Management Support Services for Exchange Server can reduce IT expenses and management stress and improve Exchange Server fault tolerance, protection, and recoverability.

Exchange 2016 Migration Support
Progent's consultants can assist your business with any and all phases of your Microsoft Exchange Server 2016 migration including coexistence, piloting, mailbox migration, client remediation and management/end user training. Progent's Exchange consultants can assist you to evaluate the business benefits of adopting Microsoft Exchange Server 2016, plan and implement a smooth migration, and provide as-needed troubleshooting. Progent can help you to build a Microsoft Exchange Server 2016 environment that utilizes on-premises and/or cloud resources. Learn more about ways that Progent's Microsoft Exchange 2016 migration consultants can assist your organization to move non-disruptively from your current Exchange solution to Microsoft Exchange 2016.

MS Exchange 2013 Upgrade Support Services
MS Exchange Server 2013 includes significant improvements to Microsoft Exchange 2010 Server and introduces powerful new capabilities plus a streamlined design. Progent can assist you to migrate to Exchange 2013 Server while retaining as much as possible of your existing resources. Progent can also assist your business to configure Microsoft Exchange Server 2013 with Lync, SharePoint Server, and Office or Office 365 for advanced collaboration and enterprise search features. Find out how Progent's Microsoft Exchange 2013 migration consultants can help you migrate efficiently to MS Exchange 2013 Server for local, cloud, or hybrid environments.

Exchange Server 2010 Migration Expertise
Progent can provide comprehensive help for each step of your Exchange 2010 migration with services that include end-to-end project management services, site analysis, project planning, cost estimates of all new software and equipment needed, recommended sourcing, system verification at customer location or at Progent's test facility, setting up temporary coexistence between MS Exchange Server 2010 and Exchange Server 2003 or 2007, deployment the production system, deactivating the previous servers, and webinar training for client's IT staff and end users. Learn more details about ways that Progent's Microsoft Exchange Server 2010 Migration Services can assist you to move affordably and efficiently from your older Exchange Server environment to MS Exchange Server 2010

Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption platform that incorporates the services and infrastructure of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Leakage Prevention.

Upgrade Consulting for Skype for Business Server
Progent's Microsoft Skype for Business consultants can provide remote and onsite expertise for organizations of any size to assess the benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco UC. Progent's certified information security consultants can help you design and verify a security environment for your Skype for Business deployment that meets government and industry requirements.

Get in Touch with Progent for Exchange Support
If your Tennessee business is trying to find a Microsoft-certified Exchange consulting expert, call Progent at 800-993-9400 or go to Contact Progent.

Progent's Professional Support Services for Microsoft-based Platforms
For organizations of all sizes in Knoxville or elsewhere in Tennessee, Progent's Microsoft-authorized consultants can provide affordable online network assistance and IT consulting services for the whole array of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support, Microsoft Windows 2008 Server consulting, and Windows Server 2003 maintenance. Progent's migration, installation, optimization, and support services include network architecture, configuration, and administration outsourcing for project analysis and documentation, on-site and remote IT help and network troubleshooting, Help Desk Support, comprehensive security expertise, IT outsourcing, and ProSight Virtual Hosting services.

Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) experts, Microsoft System Center 2016 Configuration Manager specialists and System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can help your organization to plan and implement Microsoft's platform for centralized management of hybrid cloud networks that incorporate on-premises resources and cloud-based infrastructure and services.

Progent in addition offers a wide range of online PC desktop support including Windows 10 planning and migration support, Windows 8.1 consulting expertise, Microsoft Windows 7 technical support, moving to 64-bit computing, upgrading to 64-bit computing, configuring Office 365, and streamlining Business Desktop Deployment.

In case your Knoxville, Tennessee company needs urgent remote support from a Microsoft certified engineer, refer to Progent's Urgent Remote Technical Help.

Find out additional information concerning Progent's Certified Microsoft .NET Server Support.



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    Progent's experts offer Mac users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can provide help with Apple Mac applications. Progent can also help you with iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, safe, efficient and aligned with your company's business goals.

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    24/7/365 Specialist XenApp Windows Application Delivery

    Progent's Citrix-certified consultants can assist your business to plan, implement, administer, and support a virtualized Windows application delivery system built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server and client-side applications, and Progent's datacenter management and support consultants can assist your organization to administer and maintain a remote datacenter that offers high availability, advanced protection, and rapid disaster recovery.

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    Case Studies Operations Manager

    Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, after users were impacted by them. With the help of proactive, automated alerts and trend analyses created by MOM, Progent is now able to anticipate server troubles before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can deal with potential problems before customers are aware that the problems exist. Progent supports MOM 2005 and MOM 2000 to offer small company networks enterprise-class availability, safety and performance.

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  • Infor SyteLine CloudSuite Customer Service Professionals
    Specialist Infor SyteLine CloudSuite Migration

    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and service organizations to simplify complex supply chains and streamline critical processes in order to get products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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  • Engineers QTS Sacramento Internet Data Center
    QTS Sacramento Data Center Consultant Services

    The QTS (formerly Herakles) Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if you are considering moving your main or offsite backup equipment to the Herakles data center, Progent offers a variety of cost-effective services that include colocation migration, equipment installation and upgrades, network improvements, project management services, virtualization configuration, remote network monitoring, automated network management, application programming, disaster recovery/business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab.

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    Progent's Windows consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and end users, and ongoing consulting support.

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