Exchange ConsultingProgent's Microsoft-certified consulting experts have over two decades of experience assisting businesses of all sizes to design, deploy, and service email solutions built around Exchange. For businesses in Knoxville Tennessee, Progent provides a range of budget-friendly Exchange Server support and troubleshooting services to ensure that your company's email solution features:

  • Information security
  • Rules-based malware blocking and message content filtering
  • Non-stop operation
  • Easy access for remote and mobile workers
  • Efficient administration tools
  • Universal mail boxes with voicemail, IM, Real-time Presence, and conferencing services
  • Non-intrusive and high-speed backup and recovery
  • Tight coordination of both local and cloud infrastructure
Progent makes available to businesses a remote troubleshooting hot line staffed by Microsoft MCSE authorized engineers to fix Exchange Server problems quickly. Progent's onsite computer support specialists can be sent in less than 24 hours to offices in Knoxville Tennessee. Progent's Cisco CCIE network consultants can provide assistance with complex network issues that affect Exchange performance, and Progent's CISM and GIAC certified security experts can help your company to safeguard against or clean up after assaults.

Progent's Microsoft Exchange support and maintenance specialists can assist your business to prepare for and implement non-disruptive migrations from outdated email systems to an up-to-date Exchange platform. Progent's 64-bit upgrade consultants can help your company to evaluate the business benefits and costs of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and execute an economical migration plan to a 64-bit release of Microsoft Exchange Server. Progent's Power BI consultants can help you utilize information from Exchange spreadsheets to build visualizations to produce actionable Power BI business analytics reports and dashboards. Progent can also assist your company to integrate your Microsoft Exchange-powered messaging solution with the new generation of smartphones by providing wireless integration support services that include iPhone and iPad integration and Android smartphone integration.

Office 365 Integration with On-premises Exchange ServerMicrosoft supports seamless hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget. To learn more about Progent's online consulting services for integrating Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.

In addition, Progent can provide round-the-clock system monitoring to make sure your organization's Exchange system stays operational, and Help Desk Support for rapidly resolving email issues encountered by individual users.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
(615) 800-2024 Nashville Network Support Services


Microsoft Exchange 2019 Planning and Configuration Services
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring HLB; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with O365; and setting up Outlook. To learn more, see Progent's Microsoft Exchange 2019 planning and configuration services.

Microsoft Exchange Server 2016 Integration
Exchange Server 2016's new architecture permits easier deployment and scale, more efficient use of hardware resources, and reduced operational cost. Microsoft Exchange Server 2016 also offers closer connectivity with Office 365, operation with Microsoft Windows Server 2016, higher I/O performance, enhanced DLP, and more rapid recovery, more extensive support for iOS and Android smart phones and tablets, full browser-based management, and a more functional web client. Find out more details about Progent's Exchange Server 2016 planning and support.

Exchange Server 2013 Consulting Services
Microsoft Exchange Server 2013 incorporates significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements affect vital IT areas like manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013. Learn more about Progent's Microsoft Exchange Server 2013 help.

MS Exchange 2010 Consulting Services
MS Exchange 2010 introduced game-changing solutions for high-availability, protected, integrated communications. Compared to Microsoft Exchange Server 2007 or Microsoft Exchange 2003, Exchange 2010 Server is more affordable to deploy and support, simpler to manage and expand, more comprehensive in capabilities, faster, less subject to hardware failure, more extensive in its support for mobile workers, and better able to safeguard sensitive data and defend against hacker assaults. Read more details about Progent's Exchange 2010 Server support.

MS Exchange 2007 Support
MS Exchange Server 2007 is engineered to meet the demands for protection, ubiquitous access, efficiency, and dependability. Microsoft Exchange Server 2007 offers designed-in resilience that delivers enterprise-class availability to keep your messaging system operating smoothly, protect you from spam and malicious email, and enable your organization to adhere to regulatory standards. Find out more details concerning Progent's MS Exchange 2007 Server consulting.

MS Exchange 2003 Server Consulting
Exchange Server 2003 delivers a dependable, expandable, and easy-to-manage infrastructure with 24◊7 messaging and group support plus reasonable licensing cost. MS Exchange 2003 continues to be widely used due to the fact that it supports a wide selection of team functions, including group scheduling capabilities, discussion groups, and team folders, and in addition provides access to data across geographic, organizational, and technology boundaries with features like IM, real-time data, and video conferencing. Despite the fact that Microsoft has ended support for the product, Exchange Server 2003 is still one of the most widely used versions of Microsoft's Exchange product line. Progent's engineers can assist your business to support your current Microsoft Exchange 2003 solution or upgrade to the latest edition of Exchange Server. Read additional information concerning Progent's Microsoft Exchange 2003 consulting services.

MS Exchange 2000 Consultants
Unlike Exchange 5.5, which has its own directory, Exchange Server 2000 uses Active Directory, providing a greatly management and protection architecture. Exchange 2000 still has a sizeable user base even though Microsoft has terminated support for the product. Progent's seasoned email professionals have extensive experience supporting Exchange Server 2K and can help your business to manage your existing Exchange Server 2000 solution or show you the business benefits of later versions of Exchange and assist your company to migrate affordably to a more advanced incarnation of the world's most popular email platform. Find out more information concerning Progent's Microsoft Exchange Server 2000 consulting.

Hosting Support for Exchange Server
Progent's Hosting Services for MS Exchange Server offer smaller organizations with modest IT budgets and little spare executive bandwidth a safe, economical, and low-stress option for running Exchange by delivering the robustness of a world-class colocation facility plus the experience of Progent's Microsoft-certified group of network support professionals. Find out more details about how Progent's Hosting Services for Exchange Server can cut costs and management stress and enhance email reliability, protection, and recoverability.

Microsoft Exchange 2016 Migration Support Services
Progent's consultants can help your business with any and all stages of your MS Exchange 2016 upgrade including coexistence, testing, moving mailboxes, decommissioning and management/end user training. Progent's consultants can help you to evaluate the strategic advantages of deploying MS Exchange Server 2016, plan and implement an efficient migration, and deliver on-going technical support. Progent can help you to build an Exchange 2016 Server environment that utilizes on-premises and/or cloud-based datacenters. Find out more details about ways that Progent's Microsoft Exchange Server 2016 migration consultants can assist you to move cost-effectively from your legacy Exchange environment to Exchange 2016.

Exchange 2013 Upgrade Support Services
Microsoft Exchange 2013 incorporates significant improvements to Exchange Server 2010 and introduces powerful new functions plus a simpler design. Progent can assist you to migrate to Exchange 2013 Server while retaining as much as possible of your current resources. Progent's consultants can also assist your business to integrate Microsoft Exchange Server 2013 with Lync 2013, SharePoint Server, and Office desktop or Office 365 for advanced collaboration and eSearch capabilities. Learn how Progent's Exchange Server 2013 upgrade consultants can ensure that you upgrade smoothly to Exchange 2013 for on-premises, cloud, or mixed deployments.

MS Exchange Server 2010 Migration Expertise
Progent can provide expert help for every step of your Microsoft Exchange 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, cost estimates of all new software and hardware required, suggested vendor sourcing, system verification at customer site or at Progent's testing facility, setting up transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation the solution, decommissioning the previous system, and training for customer's support staff and end users. Read more about how Progent's MS Exchange 2010 Migration Support can assist your business to upgrade affordably and efficiently from your older Exchange system to MS Exchange 2010 Server

Spam Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption
ProSight Email Guard is Progent's spam filtering, data leakage prevention and email encryption platform that incorporates the technology of top information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Content Filtering and Data Loss Prevention.

Upgrade Consulting for Microsoft Teams and Microsoft Skype for Business
Progent's Microsoft Teams integrators and Skype for Business integrators offer online and on-premises consulting services for companies of any size to assess the benefits of upgrading to Microsoft Teams or Microsoft Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or mixed deployment; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Office; set up HA mechanisms; interface Microsoft Teams or Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified network security consultants can assist you design and verify a security strategy for your Microsoft Teams or Skype for Business solution that is compliant with regulatory standards.

Contact Progent for Microsoft Exchange Expertise
If your Tennessee business is looking for a Microsoft Exchange support specialist, call Progent at 800-993-9400 or see Contact Progent.

Progent's Professional Support Services for Microsoft Technology
For businesses of any size in Knoxville Tennessee, Progent's Microsoft-certified experts offer affordable remote network help and professional consulting services for the entire family of Microsoft .NET servers. Progent offers Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support, Microsoft Windows Server 2008 consulting, and Windows Server 2003 technical support. Progent's planning, installation, update, and support services cover system architecture, deployment, and management outsourcing for project management and documentation, on-site and off-site technical help and system repair, Help Desk Services, certified security expertise, turn-key outsourcing, and ProSight Virtual Hosting solutions.

Progent's System Center 2016 consultants include Operations Manager 2016 specialists, Microsoft System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) consultants who can assist you to design and deploy Microsoft's solution for unified management of hybrid environments that combine physical datacenters and cloud services.

Progent in addition can deliver a wide range of online desktop support and troubleshooting services including Windows 10 planning and migration consulting, Microsoft Windows 8.1 support, Windows 7 support, moving to 64-bit computing, moving to 64-bit computing, configuring Microsoft Office 365, and streamlining PC desktop image creation.

In case your Knoxville Tennessee company needs immediate online help from a Microsoft certified network expert, refer to Progent's Urgent Remote Computer Support.

Find out more concerning Progent's Certified Microsoft Technology Consulting.



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    Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network management, provide technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to eliminate the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.

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    Setup and Support Fault-tolerant Load Balancing

    Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, network backbone routing, and content delivery products including Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.

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    Juniper NetScreen 5200 Firewall Cybersecurity Organization

    Progent's Juniper-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.

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  • SCOM Management Packs Computer Consultants 24-7 IT Services SCOM 2012 Fabric Monitoring
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  • On-site Support SCOM 2012 Application Monitoring
    Microsoft System Center OpsMgr 2012 R2 On-site Technical Support

    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting Microsoft SCOM solutions and offer companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite technical support to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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  • Chief Information Officer Technical Support
    Part-Time CIO Technical Consultant

    Progent can supply small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you integrate sensible technology to improve business processes so they align better with your business objectives. Your business can develop and install a well thought out IT plan without incurring the expense of a full-time Chief Information Officer.

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  • Linux Phone-based Computer Network Providers
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    Progent offers nationwide urgent help and troubleshooting services for companies that operate networks based on versions of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft technology. Online IT help offers optimum return for your information technology budget by protecting client efficiency and limiting the time charged for computer repair services. Advanced remote access technology and skilled technicians and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM certified security specialists to assist you with the toughest network issues.

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  • Chief Information Officer Integration
    CIO Onsite Technical Support

    Progent can provide the part-time or temporary assistance of a seasoned CIO to provide strategic direction to assist your company pick and support IT solutions to meet your present situation and that can be a firm basis for your future growth. Progent's part-time CIO services offer financial advantages to organizations who want to maximize the benefits from their IT expenditures but who are unable or hesitant to take on one more executive-level position to their head count. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and networking technologies plus a wide selection and business software, Progent is in an ideal position to offer objective recommendations as well as advanced technical support for building and maintaining information solutions that fit the special needs of your business.

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  • Sun Solaris Migration Consultant Solaris to Windows Upgrade

  • Migration Consulting Sun Solaris
    Sun Solaris Upgrade Help

    Progent can assist your company to plan and implement a smooth transition from a Sun Solaris-powered IT environment to a network powered by Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can show you how to preserve your data and minimize productivity discontinuity by developing an effective transition strategy that protects your existing assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, transition planning and testing, Microsoft Exchange migration services, data and application transition, and processor and mass storage transition and economization.

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  • Integration SPS
    Open Now SharePoint Server 2010 Help and Support

    Progentís Microsoft-certified consultants offer small and midsize businesses computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your workers or customers to access, organize, distribute and interact with relevant information, documents, and software and to communicate with other people. It enables faster and better decisions, more effective access across teams and more streamlined business processes. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and outside an organization. Windows SharePoint Services connect workers, clients, teams and major tasks with the information theyíve developed in a way that makes data easy to find, retrieve and apply.

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  • Service Reports Remote Consulting
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    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike many freelance consultants or small service organizations who provide scant documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports transmitted by every consultant to every client. The practice of detailing and organizing service activity results in more effective support and avoids a variety of common problems such as when a support client is virtually held captive to a consultant who wonít let go of the keys to the kingdom.

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  • Services ProSight Remote Network Management
    Network Management Outsourcing Consultancy

    Progent's ProSight portfolio of managed IT services are geared to offer organizations who have small internal IT support staffs with low-cost access to enterprise-class management tools and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate network management costs, automation of common management tasks, ongoing adoption of new information technology, graceful transition from legacy systems to up-to-date solutions, close alignment of information technology with strategic goals, access to seasoned network experts, and freeing up management to focus on business instead of ever-changing information technology.

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  • Cisco ASDM Firewall Management Technology Consulting
    Computer Consultant Firesight

    Progentís experienced Cisco network security consultants offer high-level PIX and ASA Firewall consulting support covering infrastructure design, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack protection, and safe access services. Ranging from economical, easy-to-install desktop devices for small and home offices to modular enterprise-grade products, Cisco PIX and ASA Firewalls provide advanced protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, eliminating common OS-specific security holes.

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