Microsoft Dynamics GP ExpertsMicrosoft Dynamics GP, previously called Great Plains, sports a lengthier track record than virtually any other ERP platform written for Windows. Dynamics GP is a mature, full-featured product and is one of the most popular ERP platforms for SMBs, with about 50,000 active customers globally. A number of businesses who have depended on Dynamics GP for years have been able to postpone upgrades and maintenance long enough that they now find themselves using legacy software and outmoded IT infrastructure. This is dangerous. At the same time, a common theme we hear from new customers is that they have trouble locating experienced Dynamics GP experts to partner with for in-depth knowledge about how to upgrade their Dynamics GP environment efficiently and extract the most business value out of the software.

The more a business tries to limp along with legacy versions of Dynamics GP, the more complex the migration procedure becomes. When server hardware or storage systems break down, there could be no suitable hardware available to use as substitutes. When editions of Microsoft Windows Server that run Dynamics GP reach end-of-support (EOS) status, critical security patches stop being distributed. The latest releases of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative products such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP environment are often intimidated by the number of components there are to the project. And the cost suggested for a migration may be astronomical.

Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have provided advanced and affordable remote integration consulting for Windows-based networks to businesses in every state in the U.S. By offering in-depth experience with all versions of Microsoft Dynamics GP as well as world-class system integration talent, Progent is ideally qualified to help your Knoxville, Tennessee business get the most out of GP.

We become partners with our clients and start by listening to their requirements. After gaining familiarity with the environment and the areas for improvement we make our suggestions. Proposed services may involve a migration to a newer and fully supported release of Dynamics GP, simple user education, complete platform and individual module configuration including 3rd-party products offered by a broad array of suppliers that have written add-ons to Microsoft Dynamics GP, custom integrations with other critical business applications within your company, custom report writing, and system analysis to assess whether GP is being used to its fullest. Our goal with each Dynamics GP engagement of whatever size is to optimize business value and minimize expense.

Progent's consultants can assist your Knoxville, Tennessee business in every phase of your Dynamics GP upgrade or enhancement process including:

  • Deployment Review
    Review at what modules and features of Dynamics GP you are now using and discuss other features available on GP that may be suitable for your organization.

  • Upgrade Planning and Timing
    Create a comprehensive migration plan and schedule that minimizes business disruption. Plan for pilot testing, production upgrade, and education. Specify custom development and add-on products. Anticipate and manage integration issues.

  • Pilot Testing
    Design and configure a pilot environment for proving the upgrade process.

  • Environment Updates
    Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Dynamics GP to the latest version to assure continuing support from Microsoft and to make all current features available to your business. Update SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library. Condition data and execute scripts to resolve documented issues.

  • Custom Reporting
    Develop reports and or custom dashboards for private and public use. Configure SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from diverse on-premises and external repositories.

  • Training
    Provide individual or group training for current and first-time users of Dynamics GP.

  • Support
    Act as a single contact for support to ensure consistent and affordable resolution of issues made possible by close understanding of your particular situation.
Additional Microsoft Dynamics GP Consulting Expertise Available from Progent
Progent can provide the support of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains solutions since version 1. Progent can do the work you need directly rather than supervising less knowledgeable consultants or internal staff. Key areas where Progent can provide Microsoft Dynamics GP support services include:
  • Recommendations
    Suggest the deployment of software modules that come with the core GP platform but are not currently being used. In addition, suggest third-party products designed exclusively for Dynamics GP to provide features that GP skips.

  • Integrations
    Build special integrations between Dynamics GP and other strategic platforms to avoid redundant entry and increase consistency.

  • Customizations
    Create major and simple customizations that work with Dynamics GP to perform specific functions not handled by out-of-the-box GP modules or external add-ons.
Infrastructure Expertise
Progent can assist your business to upgrade your infrastructure to support Dynamics GP for any deployment model including local, cloud-based, or a hybrid network model. Infrastructure expertise provided by Progent include:
  • Needs assessment and IT asset inventory
  • Network topology planning and deployment (local, private or public cloud, or hybrid)
  • Setting up firewalls and remote connections and defining security policies
  • Managing iOS, Android, and Windows smartphones and tablets
  • Creating high-availability environments
  • Integration with PaaS and IaaS services including Office 365
  • Disaster recovery preparedness
  • Performance optimization
Why Progent?
An optimized Dynamics GP environment includes diverse application platforms, on-premises network infrastructure resources, and public cloud products combined into a seamless ERP solution. For more than 20 years, Progent's consultants have provided remote and on-premises help from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange integration experts, Microsoft Office experts, and SharePoint Server development experts. Progent has supported these products from their initial versions to their current editions, and Progent supports cloud SaaS options by providing Office 365 consulting, Exchange Online expertise, and SharePoint Online deployment and application development expertise.

Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtualization consultants. This experience with strategic IT platforms saves time and costs when helping organizations through every aspect of updating their older Dynamics GP environment. Progent also can provide the skills of advanced security and information assurance experts, disaster recovery and business continuity preparedness experts, application programmers, hybrid cloud integration experts, and database administrators who can help you to plan, implement, and manage a well-tuned Microsoft Dynamics GP solution.

Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
For more about Progent's online and onsite support services in Knoxville, Tennessee for Microsoft Dynamics GP/Great Plains ERP software, refer to:

Read/Download Progent's Microsoft Dynamics GP/Great Plains Consulting Datasheet
To download a datasheet about the consulting expertise available from Progent for Dynamics GP/Great Plains software, click Download Datasheet: Expertise for Microsoft Dynamics GP/Great Plains Enterprise Resource Planning Platform (PDF file).

Contact Progent for Microsoft Dynamics GP/Great Plains Migration Services
If your Knoxville, TN business needs a MS Dynamics GP/Great Plains integration consultant or application developer, phone 1-800-993-9400 or visit Contact Progent.