Knoxville Microsoft Premier Support
Dynamics GP Migration and Enhancement Consulting Services
Microsoft Dynamics GP, previously called Great Plains, sports a lengthier track record than virtually any other ERP platform written for Windows. Dynamics GP is a mature, full-featured product and is one of the most popular ERP platforms for SMBs, with about 50,000 active customers globally. A number of businesses who have depended on Dynamics GP for years have been able to postpone upgrades and maintenance long enough that they now find themselves using legacy software and outmoded IT infrastructure. This is dangerous. At the same time, a common theme we hear from new customers is that they have trouble locating experienced Dynamics GP experts to partner with for in-depth knowledge about how to upgrade their Dynamics GP environment efficiently and extract the most business value out of the software.
The more a business tries to limp along with legacy versions of Dynamics GP, the more complex the migration procedure becomes. When server hardware or storage systems break down, there could be no suitable hardware available to use as substitutes. When editions of Microsoft Windows Server that run Dynamics GP reach end-of-support (EOS) status, critical security patches stop being distributed. The latest releases of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative products such as Microsoft's Power BI may not be an option. Businesses considering an upgrade of their Microsoft Dynamics GP environment are often intimidated by the number of components there are to the project. And the cost suggested for a migration may be astronomical.
Dynamics GP Upgrade and Customization Services Available from Progent
Progent has supported Microsoft Dynamics GP and Great Plains for more than 20 years, and Progent's tested experts have provided advanced and affordable remote integration consulting for Windows-based networks to businesses in every state in the U.S. By offering in-depth experience with all versions of Microsoft Dynamics GP as well as world-class system integration talent, Progent is ideally qualified to help your Knoxville, Tennessee business get the most out of GP.
We become partners with our clients and start by listening to their requirements. After gaining familiarity with the environment and the areas for improvement we make our suggestions. Proposed services may involve a migration to a newer and fully supported release of Dynamics GP, simple user education, complete platform and individual module configuration including 3rd-party products offered by a broad array of suppliers that have written add-ons to Microsoft Dynamics GP, custom integrations with other critical business applications within your company, custom report writing, and system analysis to assess whether GP is being used to its fullest. Our goal with each Dynamics GP engagement of whatever size is to optimize business value and minimize expense.
Progent's consultants can assist your Knoxville, Tennessee business in every phase of your Dynamics GP upgrade or enhancement process including:
- Deployment Review
Review at what modules and features of Dynamics GP you are now using and discuss other features available on GP that may be suitable for your organization. - Upgrade Planning and Timing
Create a comprehensive migration plan and schedule that minimizes business disruption. Plan for pilot testing, production upgrade, and education. Specify custom development and add-on products. Anticipate and manage integration issues. - Pilot Testing
Design and configure a pilot environment for proving the upgrade process. - Environment Updates
Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Dynamics GP to the latest version to assure continuing support from Microsoft and to make all current features available to your business. Update SQL Server and compatibility levels for all databases. Activate services from the GP Professional Services Tools Library. Condition data and execute scripts to resolve documented issues. - Custom Reporting
Develop reports and or custom dashboards for private and public use. Configure SQL Server Reporting Services and combine Microsoft Dynamics GP with Microsoft Power BI for self-service reporting and for combining data from diverse on-premises and external repositories. - Training
Provide individual or group training for current and first-time users of Dynamics GP. - Support
Act as a single contact for support to ensure consistent and affordable resolution of issues made possible by close understanding of your particular situation.
Progent can provide the support of top-tier consultants who have been creating working Microsoft Dynamics GP and Great Plains solutions since version 1. Progent can do the work you need directly rather than supervising less knowledgeable consultants or internal staff. Key areas where Progent can provide Microsoft Dynamics GP support services include:
- Recommendations
Suggest the deployment of software modules that come with the core GP platform but are not currently being used. In addition, suggest third-party products designed exclusively for Dynamics GP to provide features that GP skips. - Integrations
Build special integrations between Dynamics GP and other strategic platforms to avoid redundant entry and increase consistency. - Customizations
Create major and simple customizations that work with Dynamics GP to perform specific functions not handled by out-of-the-box GP modules or external add-ons.
Progent can assist your business to upgrade your infrastructure to support Dynamics GP for any deployment model including local, cloud-based, or a hybrid network model. Infrastructure expertise provided by Progent include:
- Needs assessment and IT asset inventory
- Network topology planning and deployment (local, private or public cloud, or hybrid)
- Setting up firewalls and remote connections and defining security policies
- Managing iOS, Android, and Windows smartphones and tablets
- Creating high-availability environments
- Integration with PaaS and IaaS services including Office 365
- Disaster recovery preparedness
- Performance optimization
An optimized Dynamics GP environment includes diverse application platforms, on-premises network infrastructure resources, and public cloud products combined into a seamless ERP solution. For more than 20 years, Progent's consultants have provided remote and on-premises help from Microsoft-certified professionals including Dynamics GP/Great Plains consultants, Windows Server specialists, SQL Server developers, Microsoft Exchange integration experts, Microsoft Office experts, and SharePoint Server development experts. Progent has supported these products from their initial versions to their current editions, and Progent supports cloud SaaS options by providing Office 365 consulting, Exchange Online expertise, and SharePoint Online deployment and application development expertise.
Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network consultants, Hyper-V planning and integration consultants, and VMware virtualization consultants. This experience with strategic IT platforms saves time and costs when helping organizations through every aspect of updating their older Dynamics GP environment. Progent also can provide the skills of advanced security and information assurance experts, disaster recovery and business continuity preparedness experts, application programmers, hybrid cloud integration experts, and database administrators who can help you to plan, implement, and manage a well-tuned Microsoft Dynamics GP solution.
Progent's Support Expertise for Microsoft Dynamics GP/Great Plains ERP Deployments
For more about Progent's online and onsite support services in Knoxville, Tennessee for Microsoft Dynamics GP/Great Plains ERP software, refer to:
- Dynamics GP Support Services
- Dynamics GP 2015 Support Services
- MS Dynamics GP/Great Plains Program Features
- Microsoft Dynamics GP/Great Plains Features
- Expertise with Dynamics GP Reporting
- Microsoft Dynamics GP Custom Development
To download a datasheet about the consulting expertise available from Progent for Dynamics GP/Great Plains software, click
Contact Progent for Microsoft Dynamics GP/Great Plains Migration Services
If your Knoxville, TN business needs a MS Dynamics GP/Great Plains integration consultant or application developer, phone
An index of content::
Immediate Exchange 2013 DLP Information Technology Consulting
Microsoft Exchange 2013 Online Troubleshooting
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a redesigned architecture. These enhancements affect vital facets of IT such as ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote support and management for Microsoft Exchange Server 2013.
Internet Security Firewall Setup
Fortinet Firewall Audit
For small and midsize companies, network security and information assurance and compliance is too complex to master yet too risky to ignore. The largest biggest institutions have been hacked, and the top cloud services have occasionally been knocked out. It seems like there's nowhere to hide. Progent makes it affordable for small and midsize companies to carry out vital IT security tasks effectively by offering the advantage of billed time to the closest minute without any minimum charge for online help. You can have the help of a world-class information consultant to deliver precisely the help you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security strategy.
Business Continuity Testing Consult
Network Testing Lab Specialists
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and building training environments for new products and technologies. For Progent clients without adequate in-house resources to configure effective test environments, the lab reduces capital costs and technical risk and helps keep vital network projects on schedule.
Amazon Web Services integration Programming Firm
After Hours Amazon EC2 AMI Developer
Progent can provide cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Altaro VM Backup Planning Integration Support
Cisco and Microsoft Certified Expert Support and Help Altaro VM Backup with Exchange
Altaro VM Backup software provides small businesses a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, granular recovery capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a broad array of services to help you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup.
Top Rated Mac Configuration Professional
24-7 macOS Online Engineer
Progent provides nationwide online phone support and troubleshooting services for companies that operate macOS and OS X environments or whose information systems feature a combination of Mac and Microsoft products. Progent's consultants can provide Mac users a variety of services including desktop assistance, migration to the most recent edition of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Online IT help offers maximum leverage for your IT dollar by extending user productivity and shortening the time billed for network analysis and repair. Sophisticated remote support tools and skilled service specialists and consultants allow Progent to handle most network issues without wasting time and money by going to your site. In the vast majority of situations your IT issues can be remediated by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to help with the most difficult system problems.
Live Communications Server 2007 Professional
Remote Microsoft LCS Server 2007 Technical Support
MS Communications Server provides Instant Messaging and Real Presence in an extensible, enterprise-grade solution featuring advanced security, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, increased individual productivity, and stronger intellectual property protection. MS Communications Server 2007 has been replaced by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your IT system
Radvision XT5000 Consultants
SCOPIA Video Conferencing Consultant
Progent can provide access to a veteran consultant with years of hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your internal network support team, your Internet Service Provider, and your video conferencing technology supplier to assist your organization increase the strategic value of your telepresence ecosystem.
SharePoint 2019 Hybrid Search IT Consultant
Microsoft Certified Expert Troubleshooting SharePoint 2019 Power BI Gateway
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, software development, and technical support services for businesses of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based resources into a cohesive intranet system.
CISA Cybersecurity Audit Professionals
Top CISA Certified Cybersecurity Group
The Certified Information Systems Auditor accreditation is a prestigious qualification that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo an extensive test administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to help businesses in the areas of IS audit services, information technology enforcement, network assets and architecture ROI, information technology service delivery, protection of information resources, and disaster recovery preparedness.
24-7 Fortinet 300 Series Firewalls Network Consulting
Fortinet 30 Series Firewalls Network Consultants
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet firewalls to safeguard all your IT assets at the enterprise edge, within the data center, at branches, and in the cloud.
Consultant ProSight SSL management
Specialists network asset documentation management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
Mac Network Consultants
Remote Consulting OS X RAID
Progent's Apple Mac support engineers can help you with a wide array of network infrastructure issues including system architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies such as VoIP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the challenge of designing, configuring, and supporting a network infrastructure that is reliable, safe, efficient and supportive of your business goals. Progent can help you deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled experts to help you with Cisco routers and switches.
Microsoft LCS Server IM Setup and Support
Live Communications Server 2007 Consultancy
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class package offering advanced protection, seamless compatibility with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Successful deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server across your whole corporation.
Award Winning Cisco and Microsoft Certified Experts Zero Downtime Data Center Professional
Microsoft Expert Internet Data Center Professional
Progent's Data Center professionals can show you how to select fault-tolerant data centers that meet the specific needs of your company. High availability colocation sites are especially appealing to small companies due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a minimum level of fault tolerance is too expensive for typical small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.
Microsoft Network Admin Companies
Biggest Microsoft Office Support Outsourcing Services
Progent’s IT outsourcing services for small companies include planning 2003 Server, .NET Server, and BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, resolving stubborn IT issues, and creating a comprehensive security plan. Progent can show you how to enhance network availability and performance via non-stop technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for major upgrades and can help with needs assessment, product inventory, BOM production, vendor qualification, purchasing coordination, and complete documentation. Progent’s computer outsourcing help also features training for office productivity packages such as Microsoft Office XP.
24-Hour SQL Server 2019 and Hyper-V IT Consultants
Technology Consulting Services SQL Server 2019 Machine Learning Server
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless intranet system.
Remote Technical Support Windows Server 2012R2 Configuration Manager
Consultant Windows Server 2012 R2 upgrade
Progent's certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security plan, automate network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
24 Hour Remote Workers Endpoint Management Support and Help
At Home Employees Endpoint Management IT Consultant
Progent can assist small and mid-size companies to configure efficient remote endpoint management systems for administering devices used by work-from-home employees.
Support and Integration Hybrid Exchange Online and Exchange on-premises
Office 365 and Android Information Technology Consulting
Progent can assist you to understand the many subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Support Services SCDPM 2012 and Exchange
Microsoft Expert SCDPM 2012 Upgrade Technology Consulting Services
Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of all sizes to plan, implement, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving particularly challenging problems, or full project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Citrix XenDesktop virtual desktops On-site Support
desktop and application virtualization Professional
For desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to plan a XenDesktop solution that improves the business impact of your information network; configure XenDesktop software with your servers, end-user devices, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to follow best practices to manage XenDesktop efficiently.
Microsoft Certified Expert Consultants Lync Server 2013 Web Apps Server
Lync Server 2013 and Active Directory Consult
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to help your company to manage and repair your current Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration.
Comprehensive Event Management On-site Support
Consultancy System Center MOM
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems detected by System Center 2012 Operations Manager.
Technology Professional Dynamics GP SSRS
Dynamics GP Refreshable Excel Reports Design Firm
Dynamics GP accounting offers analytics and reporting features that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can help you design reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to deliver specialized business software development and web commerce applications that work transparently with Microsoft Dynamics GP/Great Plains.
Solaris Engineer
NetBSD Computer Network Support
Progent's UNIX family consulting services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop source to help you create and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
Security Inventory Specialist
Wireless Security Inventory Consulting
Progent offers small businesses a pair of specially designed network security inventory scanning packages that provide, at a preset price, remotely administered scans of your security profile which are analyzed by expert information security engineers who interpret the data collected by the remote scan, deliver unbiased evaluations of your existing network security, and offer recommendations for improvements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while offering enterprise-quality assessments of your network's exposure to attack.
Microsoft Help Desk Consultant
24x7 HelpDesk Remote Technical Support
The Helpdesk service model adopted by Progent's Technical Response Center gives small and midsize organizations an affordable alternative to reliance on independent consultants by offering extensive technical knowledge accessible to numerous support teams, optional 24x7 access to emergency assistance, fast escalation to top-level engineers for solving even the most difficult issues, support consistency and reliability, prompt follow through overseen by seasoned service managers, a selection of easy-to-use ways for requesting support jobs, and excellent process visibility made possible by trouble ticket updates and accessible through a web portal.
CRS Core Router Onsite Technical Support
After Hours ISR Routers Troubleshooting
Cisco has designed a full array of routers that includes appliances designed to deliver the security, performance, and availability demanded by organizations ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
Support Outsourcing SQL Server 2017 Disaster Recovery
SQL Server 2017 Automatic Database Tuning Online Help
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your databases and applications to any network architecture including on-premises, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is carried out on time and within budget.
Consultancy High-Availability Data Centers
High Availability Data Center Computer Engineer
Progent's Data Center professionals can help you find fault-tolerant data centers that match the particular requirements of your business. High availability colocation sites are especially appealing to small businesses due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete range of engineering and maintenance services.
Configuration Remote Monitoring and Reporting
System Center Operations Manager Online Support Services
Progent provides a variety of network service bundles for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art server and system management product that tracks the reliability, performance, and safety of your network and isolates incipient problems before they can disrupt your network. With Progent's economically priced network service packages, small organizations can choose a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.
Forefront Network Inspection System Specialists
Microsoft Expert Forefront Network Inspection System Integration Services
Microsoft Forefront TMG 2010 is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a easily administered web gateway that acts as a one-server platform for a variety of security functions such as an application layer and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits customized reporting generated by SQL Server, works with Active Directory to simplify authentication, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and execute test and production deployments; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway from any version of ISA Server.
Microsoft Certified Expert Dynamics GP Great Plains Accounting IT Consultant
Dynamics GP/Great Plains Features Support and Help
Dynamics GP/Great Plains allows you to grow and control your business more efficiently by delivering deep access to strategic data and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the reach of your organization, manage your accounting, automate financial operations, unify procedures throughout your company, improve inventory control, increase order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you reap the full advantages of your Microsoft Dynamics GP software.
Cisco CUBE and SIP Remote Support Services
Cisco CUBE and ASR Routers Consultants
Progent's Cisco CCIE-certified SIP infrastructure experts can assist organizations of any size to design, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks and can provide cost-effective remote or onsite expertise to help companies to move smoothly to an advanced communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
Jabber IM and Presence Service Support Outsourcing
Support Jabber Conferencing
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of any size to plan, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced support for all the products, technologies and services that make up creating a cohesive Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration ecosystem.
Best Microsoft AD Services
Microsoft AD Consultant
Microsoft Windows Enterprise Directory requires extensive field experience to integrate optimally across a large corporation. Progent’s Microsoft Certified consultants are experts in planning, integrating, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up legacy beta software configuration objects in production AD systems, and fixing unsuccessful installations of AD and Active Directory-integrated applications.
Cisco LocalDirector 400 series Network Consultants
Cisco ACNS, Cisco CDN Software Consulting
Progent provides high availability load balancing support covering system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
SQL Server 2017 Remote Troubleshooting
SQL Server 2017 Application Migration Consulting Services
Progent's certified SQL Server 2017 consultants can assist your organization to design and implement an efficient migration from your existing SQL Server environment to SQL Server 2017.
Microsoft Certified Expert Remote Monitoring and Reporting On-site Technical Support
Comprehensive Event Management On-site Technical Support
Even if your business has a minimal network services staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-certified IT professionals, the most recent system management software for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk call center to keep your vital business applications and hardware operating.
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