To get fast online assistance with network security problems, companies in Knoxville Tennessee can find world-class expertise from Progent's certified security professionals. Progent's remote support staff is available to provide fast and low-cost help with security problems that are impacting the viability of your network. Progent's accredited engineers are premier to provide help for environments based on Windows, Linux, Apple macOS and OS X, Solaris, and major versions of UNIX. Progent's broad selection of services addresses firewall technology, email filtering and encryption, secure network architecture, and business continuity planning. Progent's technical support staff has earned the industry's most advanced security credentials including CISM and ISSAP.

Progent offers remote security support services on a by-the-minute basis with no minimum minutes and no additional fees for setup or after hours service. By billing per minute and by providing top-level help, Progent's pricing policy keeps costs low and eliminates scenarios where simple fixes turn into major charges.

We've Been Hacked: What Should We Do?
Network Security ConsultingIn case you are currently experiencing a security emergency, visit Progent's Urgent Remote Computer Help to learn how to receive immediate assistance. Progent has a pool of veteran network security experts who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future exploits.

For businesses who have planned carefully for a security breech, the step-by-step post-attack handling procedure outlined by Global Information Assurance Certification is Progent's recommended method of handling a major security attack.

Introduction to Progent's Security Services
Managing network protection as well as staying ready for recovering vital data and functions after a security breach requires a continual program involving a variety of tools and procedures. Progent's certified engineers can assist your organization at any level in your efforts to safeguard your information network, from security assessments to designing a complete security program. Key technologies supported by Progent's security consultants include Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Protection from E-mail-Borne Attacks.

Designing and Building Secure Environments
Any company ought to develop a thoroughly considered security plan that incorporates both preventive and responsive elements. The proactive strategy is a set of steps that helps to minimize security gaps. The reactive plan specifies procedures to assist IT personnel to inventory the losses caused by an attack, remediate the damage, document the experience, and revive business activity as quickly as feasible. Progent can advise you how to incorporate security into your company processes. Progent can set up scanning software, define and implement a secure network architecture, and propose processes and policies that will optimize the protection of your network. Progent's security professionals are ready to assist you to set up a firewall, design safe online and mobile access to e-mail and data, and install an effective VPN.

If you are interested in an affordable way for outsourcing your network security management, Progent's Round-the-clock Network Support Packages include non-stop online server monitoring and fast response to problems.

Hybrid Cloud Solutions
Progent can help your company you to design, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud infrastructure and that comply with regulatory data security requirements. (Find out about Progent's Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

System Restoration and Failure Analysis
Progent provides expertise in restoring systems and devices that have been compromised, are in question, or have failed because of a security penetration. Progent can show you how to assess the losses resulting from the assault, restore normal business operations, and retrieve data lost owing to the breach. Progent's security engineers can also perform a comprehensive failure analysis by going over event logs and utilizing other advanced forensics techniques. Progent's background with security consulting minimizes your downtime and allows Progent to suggest efficient ways to prevent or mitigate future attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the help of seasoned ransomware recovery consultants with the knowledge to restore an environment damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To find out more, visit ransomware cleanup and restoration expertise.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based analysis tools to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers offer world-class support in key facets of computer security such as:

Security Vulnerability Evaluation and Compliance Assessment
Progent offers experience with information risk evaluation software like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive network tests to identify possible security gaps. Progent has broad experience with these tools and can help you to understand assessment results and respond appropriately. Progent's security consultants also offer web software testing and can perform thorough evaluation of corporate-wide security to determine your company's compliance with major industry security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless security including stationary wireless appliances as well as mobile devices. Get more details concerning Progent's Information Risk Audits and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class technical support for Cisco's complete range of protection and Virtual Private Network solutions including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst switches. Learn additional details concerning Cisco Protection, VPN and Aironet Wireless Expertise.

Additional Firewall and Virtual Private Network (VPN) Technologies
In addition to being expert in a broad range of protection solutions from Microsoft and Cisco, Progent offers companies of any size top-level support for technologies from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers can provide:

Unannounced Intrusion Testing Consulting
Stealth penetration testing is a valuable technique for helping companies to determine how vulnerable their networks are to serious attacks by testing how well network security processes and technologies hold up to planned but unannounced intrusion attempts launched by seasoned security specialists utilizing advanced hacking techniques. Read more details concerning Progent's Penetration Testing Services.

CISM Security Consulting Services
CISM Experts for Knoxville TennesseeCertified Information Security Manager defines the basic skills and worldwide benchmarks of performance that information technology security managers are required to master. It provides executive management the assurance that consultants who have been awarded their CISM possess the background and knowledge to provide efficient security management and consulting support. Progent can provide a CISM support professional to help your enterprise in vital security areas such as data protection governance, risk management, data security process control, and crisis response support.

Find out more information concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Services
CISSP Premier Network Security Consultants for Knoxville TennesseeProgent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have earned CISSP status as a result of verified professional work, extensive study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity management procedures, security architecture and test systems, access permission methodology, applications development security, operations security, physical security, encryption, communications, Internet security, and business continuity planning.

Learn additional information about Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Knoxville TennesseeProgent's ISSAP Certified cybersecurity experts are specialists who have earned ISSAP certification after thorough testing and substantial experience. field experience with information security architecture. ISSAP security experts have comprehensive understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all aspects of architecture security.

Get more details concerning Progent's ISSAP Accredited Protected IT Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering principles and processes in system development, review system security designs based on security engineering leading practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, define effective design strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Services
CISA Cybersecurity Auditor Consultants for Knoxville TennesseeThe Certified Information Systems Auditor credential is a recognized qualification that represents expertise in IS security auditing. Accredited by the American National Standards Institute, the CISA credential has consultants pass an extensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit engineer trained to assist businesses in the areas of information systems audit services, information technology administration, network assets and infrastructure planned useful life, information technology support, safeguarding data assets, and disaster recovery planning.

Learn additional information about Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Risk Mitigation Consultants
CRISC IT Risk Consultants for Knoxville TennesseeThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's skills to plan, implement, and maintain information system controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to help you to develop and carry out a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk mitigation services are a good fit the support provided by Progent's CISA-Certified consultants for impartially auditing your IT management design and with the services of Progent's CISM consultants for designing security policies and procedures.

Read more details about Progent's CRISC Network Risk Mitigation Services.

GIAC Support Services
Security Engineers with Global Information Assurance Certification for Knoxville TennesseeGIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security engineers. GIAC's goal is to verify that a certified professional has the knowledge needed to provide services in important categories of network, data, and software security. GIAC accreditations are recognized by companies and institutions around the world including United States National Security Agency. Progent can provide the expertise of certified consultants for any of the network security services addressed within GIAC accreditation topics such as auditing security systems, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Find out more information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Support
If your business is located in Knoxville Tennessee and you need computer security consulting, call Progent at 800-993-9400 or go to Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.

Onsite IT Consulting
Progent locations in Tennessee State

City Address Phone Link
Chattanooga 633 Chestnut St, #600
Chattanooga, TN 37449
(423) 933-2112 Chattanooga Network Support Services
Knoxville 9111 Cross Park Drive, Suite D200
Knoxville, TN 37923
(865) 364-1222 Knoxville Network Support Services
Memphis 119 S. Main Street, Suite 500
Memphis, TN 38103
(901) 425-0300 Memphis Network Support Services
Nashville 4235 Hillsboro Pike
Nashville, TN 37215
(615) 800-2024 Nashville Network Support Services




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    Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence experts offer online and on-premises support services to assist your company to manage and repair your current Lync Server 2010 deployment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration.

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    Microsoft Windows Server Update Services enables IT managers to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, IT staff can fully and easily manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring client's computers, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container that makes sense for your network environment.

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    Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.

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    Progentís Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft financial tools, on the scalable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP line, offers a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you are able to purchase only the capability you currently need, with the ability to add clients and enlarge capabilities in the future. Progentís Microsoft Dynamics GP Software support experts can show you how to deploy, configure and administer Microsoft Dynamics GP 2010 and also older versions of Dynamics GP.

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    Progent offers advanced remote support to help organizations integrate their networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that combine local IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

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    Progent's ProSight portfolio of managed services are designed to provide organizations who have small internal network administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Advantages of the ProSight line of managed services include fixed IT management costs, automation of routine management processes, continual absorption of new information technology, smooth transition from legacy systems to modern solutions, improved fit between information technology with business objectives, guidance from seasoned IT experts, and allowing management to focus on business rather than fast-evolving network technology.

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    Progent's consultants can assist you to assess the benefits of Microsoft Lync Server 2010 for your business and can assist you to design and carry out a deployment of Microsoft Lync Server 2010 that unifies the control of IM and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to carry out a smooth upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of MS Office programs, and provide training and continuing support for Lync Server 2010 and other Microsoft products.

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    Progent has been delivering SharePoint consulting services since the first SharePoint product was published more than a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of migrating to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks related to your SharePoint 2013 deployment.

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    Progent's Check Point Software consultants can help you select and configure Check Point Firewall utilities and hardware powered by Check Point Software's technology to offer an economical and efficient security solution for your information network. Progent can also help you integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and offer a central source for continuing network support, administration, education, and design services.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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    Progent has more than 10 years of background deploying, maintaining and troubleshooting the core platforms included with Microsoft System Center and can help you to plan, deploy, support, and fix your Microsoft System Center solution to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can assist you to upgrade to the current version of System Center from an earlier release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.


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