Cybersecurity and Information Assurance Expertise

To get immediate remote assistance with computer security issues, businesses in Knoxville Tennessee have access to expert expertise by contacting Progent's certified security engineers. Progent's online service staff is available to provide efficient and economical help with security emergencies that threaten the viability of your IT network. Progent's security engineers are premier to support systems powered by Microsoft, Linux, Apple macOS and OS X, Sun, and popular versions of UNIX. Progent's broad range of services covers firewall configuration, email filtering and encryption, protected system architecture, and business continuity planning. Progent's support staff has been awarded the world's top security accreditations including GIAC (Global Information Assurance Certification) and Certified Information Systems Security Professional (CISSP).

Progent provides online security help on a per-minute basis with no minimum call duration and no additional charges for sign-up or after hours support. By billing by the minute and by providing top-level support, Progent's billing model keeps costs low and eliminates scenarios where simple fixes turn into major bills.

Our System Has Been Attacked: What Can We Do?
In case your network is now fighting a network security emergency, go to Progent's Urgent Remote Network Help to find out how to get fast help. Progent has a pool of certified network security specialists who can provide remote and on-premises assistance that includes containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future attacks.

For companies who have planned beforehand for a security breech, the step-by-step incident handling model outlined by GIAC is Progent's preferred method of responding to a serious security incident.

Introduction to Progent's Security Support Services
Coordinating data protection plus preparation for recovering critical information and systems following an attack demands an on-going effort that entails a variety of tools and procedures. Progent's certified security experts can support your organization at any level in your attempt to safeguard your information system, ranging from security evaluation to designing a complete security strategy. Key technologies supported by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.

Designing and Implementing Protected Environments
Every business ought to develop a thoroughly considered security plan that incorporates both proactive and reactive elements. The pre-attack plan is a set of precautions that helps to reduce vulnerabilities. The post-attack plan defines activities to assist security personnel to evaluate the damage resulting from a breach, repair the damage, document the experience, and restore business activity as quickly as feasible. Progent can advise you how to build security into your business processes. Progent can set up auditing utilities, define and execute a safe network architecture, and recommend processes and policies that will enhance the safety of your computing environment. Progent's security professionals are ready to assist you to configure a firewall, deploy secure remote connectivity to email and data, and install an efficient virtual private network (VPN).

If your company is looking for an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Options feature non-stop remote system tracking and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, manage and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that comply with government and industry security requirements. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Recovery and Security Forensics
Progent offers expertise in recovering networks and computers that have been compromised, are in question, or have ceased to function as a result of a security penetration. Progent can show you how to evaluate the damage caused by the attack, return your company to normal functions, and recover information compromised as a result of the attack. Progent's security specialists can also perform a thorough forensic analysis by examining event logs and using a variety of proven forensics techniques. Progent's background with security consulting reduces your downtime and allows Progent to suggest effective measures to prevent or mitigate new attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the help of experienced ransomware recovery experts with the knowledge to rebuild an environment compromised by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware removal and restoration services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight portfolio of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the entire malware attack progression including filtering, detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of vital data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight DPS to be compliant with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to external attacks and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's seasoned consultants offer world-class consulting support in vital facets of IT protection including:

Security Vulnerability Audits and Security Compliance Assessment
Progent offers experience with information risk evaluation utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of automatic system scans to identify possible security problems. Progent has extensive skills with these and similar utilities and can assist you to understand assessment reports and respond appropriately. Progent's certified security engineers also can perform web software validation and can perform thorough evaluation of corporate-wide security to assess your organization's compliance with key global security specifications such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including in-place wireless equipment plus portable devices. Read additional details concerning Progent's Vulnerability Audits and Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical expertise for Cisco's complete range of protection and Virtual Private Network (VPN) solutions including PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read the details about Cisco Protection, VPN and Aironet Wireless Support.

Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a broad range of network security technologies from Microsoft and Cisco, Progent offers organizations of all sizes advanced consulting for solutions from other popular firewall and Virtual Private Network vendors. Progent's engineers offer:

• Check Point Software Technologies Support
• WatchGuard Engineering Services
• Juniper and NetScreen Integration
• SonicWall Inc. Expertise
• Symantec Help

Certified Information Security Manager Security Consulting Services
CISM defines the basic competencies and worldwide benchmarks of performance that information technology security managers are required to achieve. CISM provides business management the confidence that those who have earned their accreditation have the experience and knowledge to offer effective security management and consulting support. Progent can provide a CISM-certified support professional to assist your enterprise in key security areas including data protection governance, vulnerability management, data protection program management, and crisis handling support.

Learn additional details about Progent's CISM Security Support Services.

CISSP Security Consulting Services
Progent's CISSP consultants are cybersecurity specialists who have been awarded CISSP certification as a result of verified experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in an international standard for information security. ANSI has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity administration practices, security architecture and models, connection permission systems, applications development security, business processes security, physical security, cryptography, telecommunications, network security, and disaster recovery planning.

Find out additional details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Infrastructure
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP accreditation as a result of rigorous examination and significant experience. field experience with network security architecture. ISSAP consultants possess comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all phases of secure network architecture.

Read more details concerning Progent's ISSAP Certified Protected Network Infrastructure Consulting Services.

CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to help your organization to follow current system security engineering theory and processes in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant security features for all critical system functions, develop efficient design and configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
The CISA credential is a globally recognized achievement that represents expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security engineer trained to assist businesses in the areas of IS audit process, information technology governance, network assets and architecture lifecycle, information technology support, protecting data assets, and disaster recovery preparedness.

Learn more information about Progent's CISA Consulting Services.

CRISC-certified Risk Management Experts
The CRISC certification program was initiated by ISACA in 2010 to verify a consultant's skills to plan, deploy, and support IS controls to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist you to develop and execute a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's network risk management services are complementary to the services available from Progent's CISA-Certified security engineers for impartially assessing your IT control design and with the expertise of Progent's CISM-certified consultants for designing security policies and procedures.

Read the details concerning Progent's CRISC-certified IT Risk Mitigation Consulting.

GIAC (Global Information Assurance Certification) Professional Expertise
GIAC was founded in 1999 to validate the skill of IT security professionals. GIAC's mission is to make sure that an accredited security consultant has the knowledge appropriate to deliver support in critical categories of network, data, and program security. GIAC certifications are acknowledged by businesses and institutions around the world including U.S. National Security Agency (NSA). Progent can provide the support of certified professionals for any of the network security capabilities addressed within GIAC certification programs including assessing IT infrastructure, security incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn additional information about Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Expertise
If your company is located in Knoxville Tennessee and you want cybersecurity help, call Progent at 800-993-9400 or see Contact Progent.

Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.