To get fast remote help with computer security issues, companies in Knoxville Tennessee have access to world-class support by contacting Progent's security professionals. Progent's remote support consultants are available to offer effective and economical assistance with security emergencies that threaten the viability of your information system. Progent's accredited security engineers are premier to provide help for environments powered by Microsoft, Linux, macOS and OS X, Sun, and popular versions of UNIX. Progent's broad array of consulting services encompasses firewall configuration, email filtering and encryption, protected system infrastructure, and business continuity preparedness. Progent's support team has earned the industry's top security credentials including Certified Information Systems Auditor and Certified Information Systems Security Professional (CISSP).
Progent offers online security help on a per-minute basis with no minimum call duration and without additional fees for setup or after hours service. By charging per minute and by providing world-class expertise, Progent's billing model keeps expenses low and eliminates situations where simple solutions result in big expenses.
Our System Has Been Attacked: What Are We Supposed to Do?
If your business is now faced with a network security emergency, visit Progent's Emergency Online Network Help to see how to receive fast help. Progent maintains a pool of certified network security experts who offer remote and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to guard against future exploits.
For businesses who have prepared beforehand for an attack, the step-by-step incident response model promoted by GIAC is Progent's recommended method of responding to a major security penetration.
Overview of Security Support Services
Managing network security plus planning for recovering vital information and functions following a security breach requires a continual program involving an array of technologies and procedures. Progent's certified engineers can support your business at all levels in your efforts to secure your IT network, from security evaluation to creating a comprehensive security plan. Important areas covered by Progent's experts include Security Planning and Prevention, Data Recovery and Security Forensics, and Outsourced Filtering of E-mail-Borne Attacks.
Designing and Implementing Protected Environments
Every organization should have a carefully considered security strategy that incorporates both preventive and responsive elements. The pre-attack strategy is a set of steps that works to reduce vulnerabilities. The reactive strategy specifies activities to assist security staff to inventory the damage resulting from an attack, repair the damage, record the event, and restore business functions as soon as possible. Progent can advise you how to build security into your business processes. Progent can install auditing software, define and execute a secure computer infrastructure, and propose processes and policies to maximize the safety of your information system. Progent's security experts are ready to help you to configure a firewall, design secure remote access to e-mail and data, and install an effective virtual private network.
If you are interested in an affordable option for jobbing out your network security management, Progent's 24x7 Monitoring Options include continual remote network tracking and fast resolution of emergencies.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that comply with government and industry data security standards. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
System Recovery and Security Forensics
Progent offers expertise in recovering networks and devices that have been hacked, are quarantined, or have failed following a security breakdown. Progent can show you how to assess the losses caused by the breach, restore ordinary functions, and retrieve information compromised as a result of the event. Progent's certified specialists can also manage a comprehensive forensic evaluation by examining activity logs and utilizing a variety of proven forensics tools. Progent's background with security consulting reduces your downtime and allows Progent to suggest efficient ways to prevent or contain new attacks.
Ransomware Removal and Restoration Consulting
Progent offers the help of seasoned ransomware recovery experts with the skills to rebuild an information system compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, visit ransomware removal and restoration services.
Progent's Fixed-price Managed Services for Information Assurance
Progent's value-priced ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's security engineers offer unique support in key facets of IT protection such as:
Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network scans to uncover potential security gaps. Progent has extensive skills with testing utilities and can help you to understand audit results and respond efficiently. Progent's security engineers also offer web application testing and can conduct expert assessments of corporate-wide security to determine your organization's compliance with important global security specifications such as FISMA, PCI, and ISO. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as portable handsets. Read the details about Progent's Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting support for Cisco's complete range of protection and VPN products including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Read more details concerning Cisco Security, VPN and Aironet Wireless Support.
Other Firewall and VPN Technologies
Stealth Penetration Testing Services
In addition to supporting a broad array of network security solutions available from Microsoft and Cisco, Progent offers organizations of all sizes advanced engineering services for security products from other major firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
Stealth intrusion checking is a vital technique for helping organizations to find out how exposed their networks are to potential attacks by showing how thoroughly network protection procedures and mechanisms hold up to authorized but unannounced penetration efforts launched by seasoned security engineers using the latest intrusion techniques. Learn more information concerning Progent's Penetration Testing Services.
CISM Security Support Services
Certified Information Security Manager defines the basic competencies and international benchmarks of service that information technology security professionals are required to achieve. CISM provides business management the confidence that consultants who have earned their accreditation possess the background and knowledge to provide efficient security management and engineering services. Progent can offer a CISM-certified expert to assist your enterprise in critical security disciplines such as data security governance, vulnerability assessment, data protection process control, and incident handling management.
Learn more details concerning Progent's Certified Information Security Manager Security Consulting Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are security engineers who have been awarded CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive testing. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security design and models, access permission methodology, applications development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.
Learn additional details about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Infrastructure
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP certification after rigorous testing and substantial hands-on work with network security design. ISSAP security experts have in-depth knowledge of access management systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Read the details about Progent's ISSAP Accredited Secure IT Infrastructure Consulting Support.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow current system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering best practices, create viable system designs that include compliant security features for all key system functions, define efficient design strategies to deliver operational security, perform comprehensive risk analysis, and propose practical security solutions that balance your operational requirements with your company's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Expertise
The Certified Information Systems Auditor credential is an important achievement that indicates expertise in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit consultant trained to help businesses in the areas of information systems audit services, IT administration, network assets and infrastructure lifecycle, IT support, protecting data resources, and disaster recovery planning.
Find out the details about Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC-certified IT Risk Management Experts
The CRISC program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist your company to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and IT budget. Progent's risk management services are complementary to the services provided by Progent's CISA-Certified consultants for objectively evaluating your IT control design and also with the services of Progent's CISM support professionals for defining company-wide security policies and procedures.
Get additional details concerning Progent's CRISC-certified Network Risk Management Support.
GIAC (Global Information Assurance Certification) Consulting Services
GIAC was established in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to verify that a certified professional has the knowledge necessary to provide support in key areas of system, information, and application security. GIAC accreditations are acknowledged by companies and government organizations throughout the world including United States NSA. Progent can provide the expertise of certified security engineers for any of the security capabilities addressed under GIAC accreditation topics such as auditing perimeters, security incident response, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.
Find out more details about Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Expertise
If your organization is located in Knoxville Tennessee and you need network security help, telephone Progent at 800-993-9400 or visit Contact Progent.
Tennessee State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Tennessee.
Progent locations in Tennessee State