Knoxville Consultants for IT Support Companies
Short-Term IT Support Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Knoxville
Progent’s consulting services for network service organizations in Knoxville Tennessee allows you to provide your customers Progent's consulting expertise and Help Desk support under your brand as a transparent augmentation of your in-house network support group. This can ease the way for you to grow your revenue, flesh out your service portfolio, create happy clients, and increase your bottom line.
Progent's team of network experts, PC integration and troubleshooting technicians, IT administrators, and data security professionals have acted as seamless supplements to the IT groups of some of the world’s biggest IT service firms. Progent’s range of technical knowledge allows you to broaden the capabilities of your IT service practice, and Progent’s transparency lets you promote and preserve your company's brand.
Progent is a network support company with two decades of background providing remote expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco-certified CCIE network engineers of any private IT services firm in the world. Progent has delivered online technical assistance and advanced consulting to clients in every state in the country. (Refer to recommendations from Progent's customers.)
Reselling Progent's Support Services Under Your Branding
Progent's reseller program for IT service organizations features transparent resale to your customers of world-class services. Progent bills your firm exclusively and performs under your instructions to deliver your clients consulting and support services under your branding. Also, Progent has an affordable Off-hours Support Program for clients who require 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Organizations
Ticketing is the enabling technology behind an effective IT Call Center. But enterprise-grade ticketing platforms are not only costly to license and staff, but a hassle to set up and manage. Smaller IT support companies do not have the required financial or human resources. Progent's Service Desk and ticketing program gives IT service firms an economical way to keep their company branding while providing their clients responsive desktop support built around an advanced ticketing system and supplemented by fast escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Providers
Progent's Service Desk and ticketing program for IT service organizations takes advantage of Progent's sizable investments in highly scalable ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up communications with your existing ticketing system. The standard and optional features available with Progent's Service Desk and ticketing services allow your IT service firm to increase your support volume, the range of technologies your firm can take on, the number of {geographies you can service, and your overall availability.
Key features of Progent's Call Center and ticketing program for IT support firms include:
- Progent's online desktop support team delivers Level 1 end user help with 1-hour SLA to commence work during standard business hours.
- Normal support times are from 5am to 7pm PST, five days a week.
- Extended hours support is offered at extra cost.
- Optional onsite service in larger metro areas is available across the US at additional cost.
- You retain complete control of your clients and billing.
- Your customers submit incident reports via your custom branded web portal, an 800 phone number, or by sending a message to your specified mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting expertise for network service providers allows you to act as a sole source for practically all technical expertise your customers may require. You can grow your team and core IT skills at your own pace without having to say no to opportunities owing to a lack of in-house expertise or the absence of personnel.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent acts as a seamless supplement to your internal support team, responding to your direction, and bills your firm instead of your client.
- Granular Billing: Progent bills on a per-minute basis to reign in costs.
- Detailed Service Reporting: Progent utilizes an enterprise-class reporting system to make sure all IT services performed are fully described. This makes it easy for support group to shift service responsibilities to internal consultants when you have sufficient people and appropriate skill sets.
- Safely Grow Your IT Support Business: You can quickly and affordably take on more jobs beyond your main areas of expertise and open new territories without assuming the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can solidify your mind share as a full-spectrum network support firm by delivering more services to more clients using your own brand.
- Add to Your IT Support Portfolio: Progent offers world-class expertise in a wide range of technologies and can be a dependable reservoir of skills for expanding your IT support operations.
- Rapid Escalation: Thanks to a sizable roster of high-level consultants available, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest problems get resolved promptly.
- Keep Your Clients Happy: Happy customers stick. By teaming with Progent, you can keep delivering solutions without ever requiring clients to seek help outside the fold.
- Online Support Experts: For two decades, Progent has provided remote network support ranging from Call Center support to high-level consulting. Effective remote service saves money while delivering quick results.
- Advanced Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Knoxville, Tennessee Organizations
Progent's nationwide roster of certified consultants offers Knoxville, Tennessee organizations a broad array of online consulting and debugging services. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Integration
- AD Design
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Telecommuter Support
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Android Smartphone Management
- Ransomware Defense
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Surveys
Learn More Details About Progent's Consulting Support for Network Service Providers in Knoxville, Tennessee To learn additional details about Progent's reseller support for network service organizations in Knoxville, Tennessee, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
SCCM Troubleshooting Outsourcing
SCCM Device Management Consultant Services
System Center Configuration Manager automates software deployment at scale, centralizes security and compliance settings control, inventories network assets, protects against company data leakage, performs health reporting, enables secure end-user self service, and offers a single control mechanism for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM solution for local, cloud, or hybrid networks.
24 Hour Reports VBA
Expert Microsoft Certified Web Design Firm
If you want to update your production web site, create internal webs for applications such as human resources or employee education, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can supply talented and proven web developers. Progent's experts can also help you design and maintain a secure, robust server and communications network, including off-site and wireless access, to support your web solutions.
Microsoft Project Server Reporting Technology Professional
Microsoft Project Server Scheduling Specialists
Progent's Microsoft-certified engineers offer in-depth expertise in implementing, operating and troubleshooting all versions of Project Server and can deliver a broad range of cost-effective online support services following proven best practices to assist organizations of any size to receive all the advantages of this leading platform. Consulting support offered by Progent include solution planning, installation and upgrades, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
Fully Redundant Network Consult
Microsoft Certified Consultants Fault Tolerant Interoffice Connectivity
Progent’s non-stop interoffice connectivity and fault tolerant system connection consultants can help small companies create fault tolerant Interoffice connectivity by means of fully redundant system architectures featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office networks supported by non-stop EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable non-stop interoffice connectivity.
IT Consultant Great Plains Accounting Software
IT Consultant Microsoft Financial Software
Progent’s Microsoft certified consultants provide a range of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the most recent edition of Microsoft accounting products in the Dynamics GP line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you can license only the functions you currently need, with the ability to expand clients and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains Software support experts can help you deploy, customize and manage Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
Desktop Technology Computer Consultancy
PC Desktop Network Consulting Company
Progent can deliver a variety of low-cost remote and on-premises consulting services to assist your business to deploy, manage, and debug desktops and mobile devices based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
24x7 ProSight SSL certificate management Consultant Services
Urgent Consulting Services network asset documentation management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
24/7 Anti-Spam Technology Consulting
Anti-Virus Support
E-Mail Guard is a complete solution for defending against spam and virus attacks. E-Mail Guard addresses the protection and management of corporate email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outbound email filtering to help you repair your email environment and define and regulate corporate security policy.
ProSight Remote Network Infrastructure Troubleshooting Network Engineer
Remote Support Services Network Device Configuration Management
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and debug their networking hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need critical updates, or resolving performance bottlenecks.
Windows and macOS coexistence IT Consultant
Professionals Apple iPad and Windows integration
Progent's service specialists in Apple OS X and Microsoft Windows technology can show you how to combine Mac and Windows systems into seamless networks with resource sharing and workgroup support. Enabling efficient co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Windows and Macintosh service makes it possible to provide expert assistance to businesses that rely on these platforms to maintain their competitive edge. Progent can also help you to interface Apple's iPhones and iPads with your Windows environment.
Remote Wireless Site Survey Remote Consulting
Support and Setup 802.11x Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling assist you to design, deploy and debug a Wi-Fi network optimized for your facilities, offering your business a WLAN that has the reception, speed, density, Quality of Service, data protection, and hand-off capability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless network and onsite survey services for confirming, optimizing, and debugging an operational wireless network.
Data Protection Manager 2016 ReFS Network Consulting
Consultant Data Protection Manager 2016 Planning
System Center 2016 Data Protection Manager offers near-continuous backup and easy restore functions for Microsoft networks. SCDPM 2016 delivers application-aware protection for critical platforms such as SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from an outdated system, and Progent can optimize your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or deliver comprehensive project management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.
MS Project Server Integration Companies
Development Firms MS Project Server
Progent's Microsoft-certified engineers offer in-depth expertise in deploying, managing and debugging any edition of Project Server and can provide a wide variety of cost-effective online consulting services following industry best practices to help businesses of all sizes to get all the benefits of this leading project management solution. Services available from Progent include solution planning, installation and migration, setting up secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized online training.
NetApp MetroCluster Troubleshooting Consultancy
NetApp SAN Fabric Engineer
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver online or on-premises support for NetApp's complete line of SAN storage products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments quickly and affordably based on leading practices.
Citrix XenApp Application Delivery Specialist
Presentation Server Network Consulting
Progent's Citrix-certified experts can help you to plan, deploy, manage, and support a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help your organization to manage and support an off-site datacenter that offers high uptime, enhanced protection, and rapid recovery.
Solaris Computer Consulting
UNIX Specialists
If your company computer system combines Sun Solaris platforms with Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple management, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration assistance offerings feature network infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network help and repair, on-site technical support, and Contact Center support.
ProSight Spam Filtering Services
Email Outbound Content Filtering Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based management and world-class protection for your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Immediate Windows 7 Migration Computer Installation
Windows 7 Backup and Restore Specialist
Progent's Microsoft certified consultants can assist your company to test
Support and Help Firesight
Firepower Management Center Troubleshooting
Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Linux RedHat Remote Consultant Services
Linux Remote Specialists
Progent offers national remote help and consulting services for businesses that operate networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote network consulting provides maximum leverage for your information technology budget by extending client productivity and shortening the time charged for network analysis and repair. Sophisticated online access tools and experienced technicians and engineers allow Progent to solve most IT problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
Les Kent has a 35-year track record of effective technology integration, business administration, marketing, and operations. He has shown a talent for creating sophisticated IT solutions in his roles as as a system architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and global corporations.
IT Consultant Aironet 1700 Access Point
Cisco Prime Infrastructure Online Troubleshooting
Progent's certified wireless consulting experts can help organizations of any size to plan, deploy, administer and troubleshoot Cisco Aironet wireless access point environments to achieve the performance, range, capacity, expandability, security compliance and ease of management required for seamless connectivity between Wi-Fi and wired networks. Progent offers affordable online and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Specialist Threat Management Gateway
Top Forefront Network Inspection System Network Consultants
Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and offers a centrally administered Internet gateway that acts as a single-server solution for an array of security functions including an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also help your organization to migrate economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Cisco ASA Firewall IPS Outsourcing
24/7/365 Cisco ASDM for Firewall Management On-site Technical Support
The new ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your existing PIX or Cisco ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, integrate, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Windows 8.1 Work Folders Remote Troubleshooting
Windows 8.1 Client Hyper-V Server Administration
Progent's engineers can provide a variety of IT outsourcing and co-sourcing services to help organizations of any size to install, administer, and support networks that incorporate desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to set up testing labs to evaluate Windows 8.1 and develop and manage Windows 8.1 migration projects based on leading practices.
Online Help VirtualPC for Mac
Windows Applications on macOS Configuration
For businesses that have a mix of Apple Mac and Windows desktops, there exist two popular solutions for running Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a networked Windows-based computer to use Windows applications and share system resources. Virtual PC for Mac simulates Windows on a Mac computer so that you can use Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your company to maintain these solutions for running Windows applications on your Macs and can also assist your company to assess and install third-party solutions for Windows platform emulation.
Microsoft Office SharePoint Server 2019 Technical Support
Windows SharePoint Services Remote Troubleshooting
Progent’s Microsoft-certified experts can provide small and midsize companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and data. SharePoint Portal Server offers a common spot for your employees or customers to connect to, organize, distribute and manipulate useful data, documents, and applications and to interact with other people. It allows quicker and better decisions, more efficient access across teams and more economical business processes. The primary objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to locate, retrieve and re-use.
ProSight Remote Server Monitoring Consultants
Desktop Monitoring and Reporting Computer Consultant
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any looming issues can be addressed before they have a chance to disrupt your business.
Award Winning Knowledge Transfer Support and Integration
IT Training Computer Consultant
Progent practices information transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their scope, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small companies who utilize trusted freelance service providers or who maintain internal IT staffs benefit when Progent transfers information about new technology and tested processes to make their IT environments more robust, secure, and productive.
24x7x365 Exchange Server 2016 Migration Planning Support Outsourcing
Microsoft Exchange 2016 Migration Planning Consulting Services
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Nagios for Linux Technology Professional
24 Hour MRTG Consulting Services
Nagios and MRTG are useful, Open Source monitoring utilities that run under Linux and can be deployed to analyze UNIX/Linux networks, Windows networks, or mixed-platform situations where the Linux OS and Windows run side by side. The Nagios monitor lets network support engineers to monitor system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's network monitoring engineers can help you use both these utilities to streamline and repair your computer network.
Managed IT Services Consulting On-site Support
Small Business Managed Services Professional
Progent's ProSight family of managed IT services are geared to provide businesses who have small in-house network support staffs with affordable access to world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable network management expenses, automation of common management processes, ongoing adoption of the latest information technology, smooth transition from older systems to up-to-date solutions, close fit between information technology with business goals, access to veteran network consultants, and allowing management to focus on business rather than ever-changing information technology.
Ubiquiti UniFi Controller management Consultant Services
Ubiquiti's UniFi XG AP WiFi access points Consultant
Progent can provide quick access to the skills of veteran wireless consultants who can help you to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, deploy, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to assist you to select, configure, and place Ubiquiti UniFi Wi-Fi access points for optimal signal coverage and performance.
Project Management Specialists
Colocation Engineer
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and certified Cisco network consultants can provide a variety of network support services such as project management, Sarbanes Oxley compliance, site moves, corporate security, network design, on-site or phone-based branch office support, and technical support for data center hosting facilities. A Progent IT consultant can help you design a multi-site network that makes efficient use of colocation facilities and Internet data centers. Progent’s Microsoft Certified engineers can help large corporations design, deploy and support massive rollouts of updated versions of Microsoft products including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco products for connectivity solutions that combine simple, high-performance, integrated, and remote networking.
