Enlarging your at-home workforce can have a significant effect on network architecture, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Knoxville company to select the right technologies and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Knoxville, Tennessee companies to succeed with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and recovering vital data so as to prevent data loss and minimize recovery time in the event of storage system failures due to equipment issues, programming hiccups, human error, malware, or any other reason. Dependable data protection solutions can be especially challenging to architect and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must address diverse types of personally owned endpoint devices. Progent offers quick remote help from experts knowledgeable about a wide array of products for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features granular recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can help you to develop, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Knoxville, Tennessee organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

  • 24 Hour MOM Case Study MOM 2000 Case Studies

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    Progent is among the most expert network support firms for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full advantages of Exchange Server 2000 for common scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.

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    System Center 2016 delivers important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

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    Progent's Cisco Jabber consultants offer online or onsite expertise to help businesses of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft Office applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX products, business continuity, and the many other components of a modern collaboration solution.

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    Progent offers cost-effective online and on-premises support to help businesses to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design and review, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

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    Progent's network professionals can help you evaluate the possible benefits of Hyper-V-based virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network infrastructure for smooth operation with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and administer Hyper-V, offer world-class consulting support for improving the security of your virtual machines, establish and test business continuity processes that maximize system uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk services.

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  • Consultants Dynamics GP Modifier
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    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that allow you to track your business more effectively, turning raw data into useful understanding of your company and customers.

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  • Microsoft Azure enterprise hybrid cloud solutions Consulting
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    Progent can help you with any aspect of Azure cloud integration such as requirements definition, prerequisites assessment, system design, pilot testing, implementation, centralized administration, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so your clients can securely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure resources.

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    SQL Server 2014 incorporates major improvements in key areas including performance, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently across all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including planning, configuration, administration, troubleshooting, and application development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 investment.

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    Progentís Wireless Site Survey makes it easy to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, providing you a wireless solution that has the reception, speed, capacity, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.

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    Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can streamline system administration, provide tech support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up pilot programs to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and application compatibility issues.

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    Progent can assist organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist your business to upgrade from a legacy release of SCVMM or from a third-party management system, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible return on investment.

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  • SCDPM 2012 and Windows Server 2012 IT Services Immediate Expert Microsoft Certified SCDPM 2012 Online Support

  • 24/7 Remote Support Microsoft Financial Software
    Remote Technical Support Dynamics GP Power BI

    Microsoft Dynamics GP can help you grow and control your business more efficiently by delivering deep availability of strategic data and a rapid ROI. Dynamics GP confers major business benefits including its ability to expand the reach of your company, handle your accounting, computerize financial operations, unify processes throughout your company, refine inventory control, enhance order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Microsoft Dynamics GP/Great Plains software.

  • SCOM 2012 Remote Support Services Specialist Microsoft SCOM 2012
  • SCOM Resource Pools Technology Consulting Services Consultant SCOM 2012 Cloud Monitoring
  • SMS Migration Support Services Microsoft Expert Network Consultants SMS Server 2003 Upgrade

  • Microsoft Expert Windows 7 Backup and Restore Professionals
    Windows 7 Security Support and Integration

    Progent's certified consultants can help you to test Windows 7 to verify application compatibility and to determine its speed and stability operating with your applications. Progent's consultants can also help you to assess the likely strategic value of adopting Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and carry out a non-disruptive deployment of Microsoft Windows 7 from a your current release of Windows.

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  • Emergency UNIX Online Implementation
    UNIX Online Small Business Computer Consulting Company

    Progent offers nationwide remote help and consulting services for companies who operate Sun Solaris environments or whose IT systems include a combination of Sun Solaris and Microsoft technology. Online technical support provides optimum return for your information technology budget by preserving user productivity and limiting the time billed for computer analysis and repair. Advanced online support technology and skilled service specialists and consultants allow Progent to handle most IT issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT problems can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist you with the toughest network problems.

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  • Security Audit Services Juniper SSG Series Gateway Juniper SSG320M Router Network Consulting
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  • Offsite Workforce Knoxville Guidance - Data Protection Systems Consulting
  • Services Exchange Upgrade Exchange Migration Technology Professional
  • SharePoint Server farm Design Computer Consultants SharePoint 2016 MinRole Online Troubleshooting

  • Cisco Experts Contract Programming Amazon Marketplace Web Service development
    24 Hour Amazon Marketplace Web Service programming Developer Firms

    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.

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  • Small Business Computer Consulting Companies Microsoft Office 2003 Small Business Network Consulting Services Microsoft Office 2003
  • Small Business Computer Consulting Services Small Office Network Consultant Small Office
  • Small Business Software Outsourcing Consultant After Hours Small Business IT Specialists
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  • Small Office IT Consultant Certified Microsoft Partner Certified Microsoft Partner Computer Support
  • Small Office Recovery Services Small Business Information Technology Outsourcing Firms

  • Award Winning Computer Consultants Microsoft Exchange Upgrade
    Upgrading Exchange 2000

    Progent is one of the most experienced IT consulting firms for designing email solutions powered by Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Microsoft Exchange 2000 for typical scenarios including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.

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    QoS Test Lab Specialist

    The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and building training environments for the latest products and technologies. For Progent clients without adequate internal resources to assemble effective pilot environments, the lab reduces capital costs and technical risk and helps keep vital network projects on schedule.

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    Integration Microsoft Exchange 2003

    Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the integration of third-party add-ons to Exchange 2003 Server that are best aligned to your business needs.

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    Progent can provide online and onsite expertise to help you with any phase of business intelligence reporting from troubleshooting or enhancing applications to designing and deploying a comprehensive business intelligence environment. Progent's management reporting experts can help you to support your existing BI system, help you to migrate reports and databases from a discontinued reporting platform to a modern one, and provide as-needed online mentoring to meet your individual needs. Progentís business reporting and analytics consultants can provide experience in the leading BI reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Builder.

  • Technology Consultancy Firm Microsoft Certified Partner Emergency Microsoft Certified Partner Small Business Networking
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  • 24 Hour Data Center Information Technology Consulting
    Information Technology Outsourcing Companies System Design

    For corporations with branch offices in or any region covered by Progent's consultants, Progent's Microsoft-Premier network consulting experts and certified Cisco network specialists can provide a variety of network support services such as project management, Sarbanes Oxley compliance, site relocations, corporate security, network design, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent IT consultant can show you how to design a multi-site information system that makes efficient use of collocation facilities and Internet data centers. Progentís Microsoft Certified consultants can help large enterprises plan, integrate and support massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

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  • Top Ranked 64-bit Processing Consulting Services 64-bit Upgrade Remote Support
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  • Top Ranked Consultant Services Blackberry Blackberry Consultants
  • Top SQL Server 2017 Reporting Services Consultant Services SQL Server 2017 and VMWare Online Consulting
  • Top Specialist MS Office Communications Server 2007 Voice over IP Specialist

  • DopplePaymer ransomware recovery Professionals
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    Progent's experienced ransomware recovery experts can help you to reconstruct a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock.

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  • 24-7 At Home Workforce Data Protection Support Services
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    Progent can help small and mid-size organization to plan, implement, validate and maintain backup/restore systems for telecommuters.

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  • Microsoft Outsourcing Companies
    Microsoft Windows Information Technology Consulting Company

    To provide cost-effective IT support for small businesses, Progent has developed full-service IT outsourcing plans that offer small companies fast access to network expertise without forcing you to recruit, train, and maintain a large full-time IT team. Progentís IT outsourcing packages offer you an economical way for creating a protected and reliable environment for your favorite Microsoft Windows business productivity applications such as Microsoft Office XP and Microsoft Office 2003.

  • VPN Security Forensics Services Firewall Security Firewall Configure
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  • Windows 2000 Consulting Services 24/7 Microsoft Windows 2000 Online Support Services

  • Immediate Technology Professional NetApp MetroCluster Troubleshooting
    24-7 NetApp MetroCluster Design Engineers

    Progent can provide enterprise customers the services of a certified NetApp consultant for remote or onsite expertise for NetApp's entire line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN storage environments quickly and affordably based on best practices.

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  • After Hours Office Word for Android Consult
    Specialists Office Word and PDF

    Progent's certified Microsoft Office Word and Office 365 Word experts can provide a broad range of economical online consulting services to help your organization to maintain your existing Microsoft Word solution or assist you to migrate to a current version of Office Word. Services available from Progent's Word experts include VBA software development, isolating and resolving compatibility problems between different versions of Office Word, interfacing Office Word with different Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and online training customized for individuals or groups.

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  • E-Commerce Developer Firms
    Development Company IIS

    For custom program creation, Progent can supply software design consultants to produce line-of-business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Microsoft IIS to create custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Urgent Online Support Microsoft LCS Server IM
    Microsoft LCS Server Instant Messaging Consulting Services

    MS Office Communications Server delivers IM and presence in a scalable, world-class package offering enhanced protection, seamless integration with additional Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property security. MS Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and mediation help for your Office Communications Server environment and can help your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute an efficient upgrade that will add significant strategic value to your information network

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  • Consultant Rates Outsourcing Services
    Value Pricing Outsourced IT Services

    Progent's pricing model is to bill for phone support and on-premises help by the minute. As a result, you are invoiced just for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and within California or in areas where Progent offers on-premises service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no minimum charge and requires no monthly commitment for services provided during normal business hours. Many service organizations demand large minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be tempted to allow less critical problems to fester.

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