Fast and Affordable Remote Troubleshooting for Knoxville Tennessee IT Networks
Immediate Online Support for Knoxville NetworksFor businesses located in Knoxville Tennessee, Progent provides online support for information systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have provided online support to businesses in every state in the U.S. (See recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified engineers to handle complex infrastructure problems, as well as the services of CISSP-qualified cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online support engineers offer exceptional value because they possess the real-world experience and have access to the advanced technology needed to solve most network issues quickly. This lowers direct expenses because solutions use up fewer billable minutes. Remote help also avoids the cost of dispatching a consultant to your office. Your company benefits additionally with incidental expenses by reducing or eliminating network downtime and associated costs due to business disruption, upset clients, idle employees, and de-focused executives. Progent's extensive online technical support know-how is especially valuable in environments that rely on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud, or where onsite IT support may not be useful.

Progent's pricing model for remote help is structured to leverage your IT service investment. Progent charges on a per-minute basis for phone assistance, so you are invoiced only for the services that you receive. In contrast to typical remote support firms, Progent imposes no startup fee or minimum fees. Progent's one-minute granularity and simple model for billing save you from situations where speedy. minor solutions somehow end up as substantial bills. Progent's skill at solving problems efficiently means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has mastered a set of customized tools and proven processes which promote the highest level of efficiency for online engineering help and repair for information systems of any size. Progent provides safe Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity allows the engineers of Progent's Technical Response Center to interface to your company's computer system remotely without breaching corporate security.

Progent's advanced service reporting application stores extensive documentation describing all support that Progent's customers have received. Progent's staff consultants have the benefit of the specifics of assistance provided to every customer by any engineer. This database of anomalies and responses is structured as a conveniently searchable proprietary knowledge base that enables Progent's online support professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's advanced accreditations and close relationships with major industry leaders including Cisco and Microsoft open up other extensive technical support databases and allow quick access to vendors' internal engineering staff so Progent's online service experts can determine the most efficient resolutions quickly.

Online support offered by Progent to clients in Knoxville Tennessee include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to enable small and medium-size businesses to utilize the same advanced IT solutions used by some of the industry's top corporations. Progent's ProSight portfolio of network monitoring and management services addresses all key facets of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical files, apps and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading data security vendors to deliver centralized management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT personnel and your Progent engineering consultant so all potential issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your existing security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report.

Special Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for special information technology projects. Progent's charges for ongoing consulting projects are set according to the qualifications of the consultants assigned. Progent's background in these important areas of information technology enables clients to complete major projects within budget and on time. Progent's special remote engineering services include:

  • Help Desk Services
    Progent's Help Desk service offerings for companies with networks that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent’s Help Desk sharing services allow your business to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center team of veteran network professionals provides your clients in Knoxville Tennessee quick contact with a reliable network service resource with extensive experience offering telephone-based help and remote troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's mission is to earn the Help Desk perception as a solid contributor to business performance, and Progent's goal is to fix and not simply annotate IT issues.

  • Business Applications Support: Training, Development, and Problem Solving
    Progent's Applications Experts Group provides phone-based and in-depth engineering expertise and education in special business application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and education for familiar Microsoft business applications such as CRM, Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more information on Progent's consulting, programming, and training offerings, refer to Progent's Business Application Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants can provide world-class online and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers companies in Knoxville Tennessee remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM 2016) consulting services and System Center 2012 Operations Manager support. Progent can adapt SCOM to fit your business so your network support is proactive and automated. By spotting looming trouble spots before they grow into network outages, automated monitoring can head off inconvenient and expensive information system breakdowns. Progent can also utilize system monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows systems, or environments based on a combination of operating systems.
How Your Knoxville Company Can Contact Progent's Remote Service Experts
To contact Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux computer systems, go to Progent's Nationwide Online Support, phone 1-800-993-9400, or see Contact Progent. For companies and new businesses in Knoxville Tennessee, Progent's online computer support engineers can deliver expert and economical system help whenever your organization has to have it. Long experience delivering remote tech support has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting skills and to fine tune online connectivity technology to repair computer problems quickly while avoiding the cost and lost time associated with on-site service visits.

Even if your Knoxville business relies on a regular freelance consultant or employs a full time IT staff that know how to handle ordinary network issues, Progent’s Microsoft certified engineers can provide an easy and seamless remote expansion of your local resources in cases when your usual IT support personnel either don't have the time or the knowledge to solve unexpected network emergencies or particularly complex integration problems.

Advantages of Progent's Network Help for Companies in Knoxville Tennessee
Progent's online technical help services allow your Knoxville business to experience the benefits of timely, world-class network support without the expense of maintaining an in-house IT staff. Your network will derive greater business worth by becoming increasingly available, productive, and protected. Advantages to your business include:

  • Convenient virtual expansion of your local support resources
    With most organizations in Knoxville Tennessee, nearby network service providers, whether made up of independent consultants or an in-house maintenance staff, can solve the majority of network issues. On the other hand, major troubles might occur when local support personnel are too busy or absent, and some trouble may be associated with IT products that is beyond the scope of your usual support people. In these instances, Progent's online service experts give you a convenient, quick, and affordable solution to augment your local help and to transfer valuable information to improve your capability to handle future problems in-house.

  • Reduced Dependence on Freelance Service Providers
    For network support, smaller organizations often rely on individual freelance consultants. Although freelance service people have smaller internal costs than big support organizations and can often charge marginally less, they are sometimes overextended, making it difficult to respond rapidly to crisis situations. If a freelance service provider is occupied with another customer, ill, on vacation, or in training, the lack of backup personnel may require your company to go without assistance during an emergency. As your network expands, network downtime and problems with critical applications are more expensive. The money you thought you were conserving on an independent can be consumed quickly by lost productivity. Progent offers a reliable source of reserve support experts to make sure your IT system is always up and running.

  • Create a Solid Foundation for Seamless Expansion
    Businesses often start with an information architecture implemented on a modest budget. Without a scalable infrastructure, slap-dash fixes often get thrown onto an unstable foundation. When a company grows, reliability and expandability problems can impede the productivity of the organization. Such badly built environments need careful assessment, smart strategic planning, and extensive IT knowledge to upgrade to a network infrastructure able to provide the solid foundation to handle vital business requirements and facilitate future expansion.

  • Work with Solution Providers Instead of Technology Vendors
    Smaller offices need advice and technical education to navigate through an ever more complicated array of technology alternatives available for accelerating business growth and enhancing productivity. Businesses hardly need a network engineer who is attempting to resell a certain vendor's products. Network consulting and product sales can lead to a situation where the recommended solution is designed around a predetermined technology rather than the genuine needs of a client. Progent avoids these conflicts by selling only services rather than products. This allows Progent to align IT expertise with the real interests of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of IT experience, fine tuned support tools, and familiarity with enterprise networking enable companies to avoid the pitfalls associated with excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched internal resources.

Progent adds value by providing:

How Does Our Company Start Receiving Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, visit Immediate Network Support.



An index of content::

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    System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of building, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, show you how to migrate smoothly from legacy releases of VMM, develop processes for creating and deploying VMs and hosts, design high-availability compute and storage clusters, connect your datacenter resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and assist you to assess the strategic advantages of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    Mid-sized companies can enjoy all the benefits of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT support packages, medium-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need zero-downtime networking, Progent offers a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to offer mid-size company information systems world-class reliability, security and productivity.

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  • Exchange 2007 Server Consulting Services Exchange 2007 Server Consultancy
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    Progent can assist small and mid-size organizations to deploy collaboration platforms to make it easy for their at-home employees to benefit from productive interaction with colleagues and customers.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any network model including on-premises, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed design assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.

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    Progent's Symantec consultants can help you support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall technology. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, managed security and virus protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your single source for on-going network support, administration, training, and security consulting.

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    Cisco has developed an extensive array of routers including routers built to deliver the protection, bandwidth, and availability demanded by organizations from small offices to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Routers.

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    Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.

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    Progent's Cisco CCIE-certified wireless network experts offer remote or onsite configuration and troubleshooting support to assist your organization to plan, configure, update, optimize, manage and debug Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique office layout, construction, and expected network traffic.

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    Progent can assist you to understand the many subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports cross-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to create and manage hybrid networks that transparently combine local and cloud-based resources.

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    Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, resilience, and Linux support.

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    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in a solution that gives the highest level of dependability and expandability and is also easy to move to any data center. ProSight Virtual Hosting options are built on proven virtualization technologies that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

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    Progent’s Microsoft certified consultants provide a variety of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and corporate management solution based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP line, offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the option to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software support engineers can help you deploy, customize and manage Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP.

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    The Progent Test and Training Lab at the QTS Colocation Center is available for testing mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot environments, the lab cuts capital costs and technical risk and helps keep vital IT projects on schedule.

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    • After Hours Computer Consulting CentOS Linux
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    If you are developing UNIX or Linux software on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to focus on your field of high-value know-how while avoiding the constant distraction of maintaining your business network. By using automated network monitoring and by providing online and on-site support as your company needs it, Progent represents an economical alternative for supporting an information system that features excellent availability, protection, and efficiency. Progent's UNIX/Linux developer support services feature full-service it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, 24x7 monitoring services, and Contact Center support.

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    Progent's SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate operations.

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