For small business networks located anywhere in the state of Louisiana, Progent's Microsoft authorized technicians can deliver remote phone help and troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed top-notch skills, sophisticated utilities, and support knowledge bases to identify and resolve computer network problems without the expense and delays associated with on-site technical service calls.

If your Louisiana small business is situated beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing wasted time due to technical problems going unresolved for too long. Progentís staff of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical projects for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but a professional with field proven methods for applying those skills to assist with affordable network solutions.

Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to help you to plan, develop, pilot test, deploy, manage, and debug business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide on-demand support to clients who need a quick fix to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for migrating or creating line-of-business applications based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the needs of individuals or groups.

ProSight IT Asset Management for Organizing Network Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about Progent's ProSight portfolio of managed services for small businesses.

Online Support for Windows Server 2008 R2
The complexity and integration demands of Microsoft Windows Server 2008 R2 calls for an IT expert with hands-on experience and broad knowledge in designing and deploying efficient and comprehensive business technology networks. The professional experience of Progent's seasoned Windows Server 2008 consultants, averaging over ten years of background integrating Microsoft-powered solutions, assures your success in maintaining and troubleshooting your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also help you to assess the business value of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are considering building a hybrid network model that integrates local systems with public cloud services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Cisco Voice over IP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, manage, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, solving QoS, setting up SIP trunks and CUBE session border controllers, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

In-depth Expertise in Microsoft's Leading Server Software
Progent's staff of IT system consulting experts can help large businesses to plan, set up, and manage major rollouts of key Microsoft technology by providing services such as Active Directory design, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server 2013 configuration, Microsoft Skype for Business migration consulting and Lync Server 2013 integration, plus SQL Server 2016 migration and SQL Server 2014 application development. Progent has helped some of the world's largest companies to integrate solutions based on Microsoft products and offers branch office technical assistance for enterprises with branch offices in the or larger cities throughout the United States.

Live Online Education for Popular Desktop Applications
Progent provides online instruction for a range of client applications. Progent's Webinar training covers areas that include Office 365 Excel and Power BI reporting, Microsoft Office 365 Word VBA macro programming, Publisher co-editing, Office Outlook calendar sharing, Microsoft Office Access rapid application development, Microsoft Dynamics GP migration, and Windows 10 management. Webinar-based instruction provides the benefits of traditional classroom sessions, including immediate communication between clients and trainers, but eliminates the costs of travel and the hassle of attempting to accommodate the availability of multiple workers.

PC Desktop Consulting and Support Services
Progent can deliver a wide array of cost-effective support services to assist your company to deploy, configure, repair, and administer workstations and notebooks based on Windows, macOS and OS X, or popular editions of Linux. Progent's desktop PC support services include Windows 10 planning support, Microsoft Windows 8.1 technical support, Microsoft Windows 7 technical support, MS Office and Office 365 integration and training, and 64-bit operating system expertise.

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or onsite access to a certified CCIE consultant to assist you to design, deploy, administer and repair unified communications environments based on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications engineers have in-depth experience helping companies of any size to build advanced collaboration ecosystems by delivering services that include Unified Communications Manager and CallManager planning and deployment, IP voice and video phones and soft phones setup, and Cisco wireless IP phone solutions. Progent's consultants can assist you with Cisco's extensive library of UC applications like Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Attendant Console.

Progent's Consulting Services for Windows Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that allows small businesses to make the move from the older stand-alone on-premises datacenter to the new hybrid networking paradigm that combines local and cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to assess the possible business benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Microsoft Azure planning and integration support.) Progent also offers as-needed consulting help, troubleshooting, and customized training.

Microsoft Azure Planning and Integration Consulting
Progent's Microsoft Azure integration experts can help you with any phase of Microsoft Azure integration such as requirements definition, prerequisites evaluation, solution architecture, pilot testing, deployment, centralized administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to set up a hybrid ecosystem that transparently combines physical datacenters with Azure-based services.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and for vCenter for managing large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup. To read more, go to Altaro VM Backup Consulting Services.

Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist businesses of all sizes to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for all the technologies that go into building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

Get in Touch with a Progent Computer Support Expert
To find out how to get in touch with a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Help.