Affordable Network Troubleshooting from Microsoft and Cisco premier Consultants for Companies in Lafayette, LA
By delivering professional support when you need it, providing in-depth expertise for key business applications, providing high-value services such as virtual server hosting, invoicing only for services you receive, and requiring no sign-up fees or retainers for standard services, Progent enables your company to increase the business value of your It network and minimize support costs. Progent understands that network security, reliability, and efficiency are just as important to small businesses as to large enterprises but that smaller companies lack the economy of scale to spend heavily in information technology and internal support staffs. Progent's fundamental competitive advantage is that no network support firm can equal Progent's ability to provide the IT support expertise your business needs when you require it and at a cost you can afford.

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management services to add to the subject matter expertise of your in-house network service staff. Co-sourcing can reduce expenses and help meet schedules for major IT initiatives such as software programming, disaster recovery preparedness, security evaluations, office consolidations, or software migrations and upgrades.

Progent can also provide the services of accredited consultants to assist your business to plan and implement a sensible cloud strategy.

Core Technical Areas Serviced by Progent for Business Networks in Lafayette, Louisiana
Progent provides the support of qualified experts for all facets of information technology deployed in small and midsize companies. Products and technologies serviced by Progent's consultants include:

Support Delivery Options for Lafayette, Louisiana Businesses
Progent has a selection of options for providing small and midsize businesses and local governments with affordable IT services for technical support, system architecture, hosting services, and IT administration. Progent's paradigm for delivering computer support is based on the Help Desk structure familiar to larger IT organizations. Progent's Helpdesk Support Model promotes rapid response, comprehensive service documentation, reliable follow-up, and strict cost control for a range of IT service delivery options that include remote troubleshooting, onsite support, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center (TRC) offers emergency and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's certified service experts can assist customers to analyze and fix network problems without the expense or time loss of on-premises service visits. The experience of Progent's network consultants allows them to handle the majority of network issues quickly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible registration procedure for first-time customers to accommodate urgent situations and Progent bills by the minute with zero sign-up fees or minimums, so you are invoiced only for the support you receive. Specialists you can access online include Cisco-premier CCIE network engineers, Microsoft-Premier MCSEs, and GIAC-certified security engineers. Learn more information concerning Progent's remote computer support expertise.

  • On-site Support
    Progent provides on-site computer support for signed-up customers in larger cities in the United States. Progent's on-site service technicians can work in conjunction with Progent's online service experts to give small businesses the ideal combination: onsite support professionals when you need them as well as the remote help of Progent's worldwide staff of IT engineers, security professionals, and business application programmers. The response time for on-site service visits is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises support. Learn more concerning how and why to sign up for Progent's onsite network support services.

  • Help Desk
    Progent's Help Desk Call Center Services are intended for all companies who require prompt and dependable support from a professional Help Desk with effective phone support, online repair capability, and sufficient technical depth for all needed escalation. Since small and midsize businesses usually have tight IT budgets and can provide little management bandwidth for handling IT support tasks, Progent's Help Desk Outsourcing Services can be the most efficient option to make sure that small business computer networks are always productive. Read more details concerning Progent's Help Desk outsourcing services.

  • Consulting Services
    Progent offers small and midsize companies budget-friendly availability of world-class IT professionals who can provide help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network design, network protection engineering, high availability it system consulting, virtual server solutions, plus integration, customization and training for business programs such as financials, ERP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-time projects such as office relocations and major system upgrades, longer term initiatives such as business analytics software programming and support, database application development and administration support, and web development, on-going support including System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for network monitoring and network management, or urgent services such as data restoration and virus cleanup.

  • Application Hosting
    Progent offers hosting for key applications like Exchange and Microsoft SQL to provide small and midsize companies with greater degrees of availability, security, and recoverability than is possible using the class of in-house data center that is practical for the majority of small organizations. Since Progent uses the same data centers that host the gear of many of the planet's largest IT companies, Progent can eliminate the expense of creating and managing the infrastructure required for world-class environmental control, power backup, and uninterruptible Internet access. For managed applications, Progent can also see to it that patches and revisions remain current, security and performance is continually tracked, and systems are consistently backed up and available for complete and prompt restoration. Find out more concerning Progent's hosting for Microsoft Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides comprehensive hosting services for all of a small company's production servers in a setting that not only provides the highest degree of fault-tolerance and extensibility but that is in addition easy for customers to migrate to another service firm or to move in-house if your business situation calls for it. Progent's Private Cloud hosting is based on mature virtualization techniques that allow businesses with multi-vendor environments to benefit significantly on the expense of hardware, system support, and IT administration while getting enterprise-class availability and an unprecedented level of vendor flexibility. Unlike conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-centric applications in a single centrally administered solution, can support the multi- platform and loosely standardized networks common with small companies, and retains control of the software in the client's possession so that moving to a different virtual system is quick, reliable, and affordable. This avoids ending up a prisoner of a specific hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting Services
    Progent can provide advanced online consulting support to help businesses of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that utilize on-premises resources along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's value-priced ProSight family of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis tools to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to manage the entire threat lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your company's specific needs and that allows you demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also assist your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, track, reconfigure and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need important software patches, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so any potential problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to a different hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how well the deployment of your essential network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) environment. Both versions also come with a year of advanced remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with information security standards, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness either to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your current security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup system that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the baseline system software and productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide help for an increasingly complex array of network products including firewalls, routers and switches, VoIP solutions, and wireless access. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-certified security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide view of system protection and can assist with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with industry standards and statutory regulations for network information protection and incident reporting.

The breadth and size of Progent's consulting staff bring a unique array of benefits to clients wishing to maximize the productivity of their IT system within a reasonable budget. These advantages include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of real-world industry background, at the forefront of IT service, executing a broad range of technical tasks for an extensive array of businesses. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its consulting staff. This means that you get not only expert technical help, but also a consultant with field-tested methods for solving real-world IT problems rapidly. Learn more details concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to bill for phone support and on-site help by the minute. Consequently, you are charged only for received support. Progent does not demand a higher rate for off-hours or emergency support, and Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no sign-up charge and asks no retainer for services delivered during normal working hours. Many support firms demand substantial minimum payments or bill in increments of a quarter hour or longer. Progent's small pricing granularity avoids king-size invoices for fast solutions. Another advantage of by-the-minute pricing is that customers won't be tempted to allow incipient issues to stay unaddressed until they grow into major ones. Read more concerning Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Services
    Progent has developed a comprehensive service reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or small support firms who provide scant documentation or details of services done, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports given by each consultant to each client. The practice of documenting and archiving service activity results in more efficient support and eliminates a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to resolve problems that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has few competitors. Small businesses who utilize independent consultants or who employ internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more robust, secure, and productive. Read additional information about Progent's knowledge transfer services.

How to Contact Progent
If your Lafayette, Louisiana business needs to get in touch with Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.

Immediate Remote Network Support
For immediate online help, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent offers consulting for security evaluation packages such as LANguard from GFI for running a variety of automatic system testing scans to uncover possible security problems. Progent has extensive experience with security analysis tools and can help you to understand audit reports and respond effectively. Progent can help you build security into your business operations, configure scanning applications, define and deploy a secure network architecture, and recommend policies to maximize the security of your IT system. Progent's security engineers are available to assist you to set up a firewall, design secure remote access to email and business applications, and install virtual private network. Progent's qualified security experts can also validate the security of web software and can provide comprehensive security assessments of enterprise-wide security to determine your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO.

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Progent practices information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent has little competition. Mid-size businesses who utilize trusted independent consultants or who maintain internal IT personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their networks more reliable, secure, and productive.

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Progentís team of expert programmers, relational database designers, and project managers can help large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by offering relational database designers and programmers experienced in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other data sources like SQL Server and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with web development technologies and can help businesses to build, expand, troubleshoot, or migrate web applications to take advantage of the latest advances in web technology.

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Progent's SonicWALL experts can help you deploy, maintain, and troubleshoot SonicWALL firewall/VPN appliances inculding the current SonicWALL NSA Series of firewalls and the older SonicWALL PRO 1260 Secure Switch products. Progent's CISSP Certified consultants, CISM Premier security professionals, and CISA Premier IS security audit consultants can help you design an end-to-end network protection strategy, including documented policies, and build security into your corporate practices.

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Progent's Cisco-certified IP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

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For help creating, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or the Web, Progentís team of programmers, database architects, and project managers can ensure you get the job completed on time and within budget. Progent's seasoned software programmers can provide affordable and expert online help for jobs as simple as writing VBA macros for Office Excel or as challenging as developing mission-critical RDBMS applications built on Microsoft SQL Server or Oracle.

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Progent's Microsoft-certified professionals can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management team, develop an enterprise-wide security strategy, streamline network administration, help with application development, and generate and test a disaster recovery/business continuity plan.

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Progent is among the most qualified IT consulting firms for integrating email and messaging systems based on Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange 2000 under common situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 Server support.

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Progent's Juniper-authorized NetScreen consultants can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper products, and repair network infrastructure issues in all-Juniper or mixed-technology environments.

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ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.

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Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can provide strategic direction to help you select and maintain network solutions appropriate for your present situation and that can serve as a solid foundation for your growth. Progent's temporary Chief Information Officer consulting services provide economic advantages to companies trying to maximize the impact of their network investment but who are unable or hesitant to add one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a large team of consultants certified to support all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique situation to offer unbiased advice as well as advanced technical support for building and maintaining information systems that match the special needs of your organization.

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Progent provides the services of Microsoft and Cisco-Premier network support professionals to show customers economical ways to help organizations optimize the value of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's expert consultants can assist you to improve your network's e-mail architecture, security, reliability, performance, and system management.

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Small to middle size companies can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's economically priced network service packages, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company information systems enterprise-class reliability, security and performance.

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Progent's seasoned team of IT consultants and subject matter experts have years of background providing remote and onsite support for organizations of any size who want to integrate Android phones into their information systems so that mobile clients can work together from virtually anywhere. Progent offers the range of know-how to resolve network issues that involve numerous manufacturers and that entail a combination of older and current technology. Progent offers affordable online expertise to help you with any facet of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training to help you manage and operate Android phones securely and productively.

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Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire threat progression including blocking, identification, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks.

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CRISC Risk and Information Systems Control Consult
Professional for CRISC Risk and Information Systems Control

Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and crafted to match your company's risk appetite, business goals, and budgetary guidelines.

Microsoft Exchange Troubleshooters Lafayette Professional
Microsoft Office 2003 Design Consultant Microsoft Office System Consulting Company
Microsoft SQL 2008 Implementation Consulting Companies Information Technology Outsourcing Firm
Professional for Security Assessment
Security Assessment Engineers

Progent has created special security service bundles designed to provide larger corporations an objective and comprehensive security evaluation from a team of certified security consultants. All Progent's security assessment bundles incorporate a collection of services like automated scans from within and from outside your company firewall, professional analysis of scanned data by certified security consultants, creation of a report documenting the results, plus a live high-level executive summary and a detailed live review for internal IT engineers.

Microsoft SharePoint Engineer SeaTac Airport SEA Onsite Technical Support for Microsoft SharePoint Server
Cisco Certified Expert Integration for Edge Routers
Computer Engineer for ASR 9000 Router

Cisco has developed an extensive array of routers that includes routers designed to provide the security, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can show you how to choose and integrate Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers powered by Cisco's IOS operating system, such as the Cisco 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

Migration Support for Microsoft Computer Santa Clara Server Integrators California
Cisco Help Desk Technology Consulting Services
Virtual Help Desk Consultants

Progent offers three basic kinds of Contact Center services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers instant access to a reliable support group with years of experience delivering phone support and online repair for networks powered by Microsoft technology. Progent's focus is on giving the support Helpdesk a respected image as a key contributor to company performance. Progent's target is to resolve and not merely record problems.

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Network Engineer for Microsoft Exchange Exchange 2013 Security Engineer
Network Manager for Progent Progent Networking Support
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Amazon MWS Programmer
Amazon MWS Programming Firms

Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

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ISA 2004 Integration Services
ISA Server Professional

Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your network.

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Plano - Allen Consultancy for Exchange 2007 Microsoft Exchange Server 2013 Computer Network Consulting in Plano, TX
Virtual Server Technology Consultants
Consult for Virtualization

Server growth wreaks havoc on network budgets and management resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and faster return on investment, more efficient utilization of physical computers, simplified operations, increased system availability, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for line-of-business legacy applications running on obsolete operating systems, and affordable quarantine of program development or pilot testing systems from production systems.

Portland - Gresham Network Security Audit for Firewall Portland - Tualatin Firewall Firewall Configuration
Professional for Private Cloud Services Remote Private Cloud Hosting for Virtual Data Centers Engineers
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Redhat Linux, Sun Solaris, UNIX IT Consultants Redhat Linux, Solaris, UNIX Consultant Services
Rockville, Maryland Computer Consultancy Company Rockville Tech Support
Intune and Android Support
MCSE Expert Certified Intune Conditional Access Computer Consultant

Progent's Microsoft-certified Intune consultants can help your organization to understand the business case for adopting Microsoft Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help your company to define policies, set up test systems to evaluate the benefits of Intune for your network, install Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune solution.

SCCM Cloud Integration Integration Support SCCM Distribution Point Information Technology Consulting
Specialist for Information Risk Evaluation
Network Security Scan Specialist

Progent has put together two ultra-affordable service packages designed to allow small companies to receive a professional security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security engineer runs a comprehensive examination of your network from beyond your firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert executes a network scan from a secure computer within your company firewall to determine the risk to internal threats. Both security inventory packages are configured and run from a protected external site.

SQL Server 2014 Support Outsourcing Microsoft SQL Server 2016 Technical Consultants
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Microsoft Certified Expert Dynamics GP/Great Plains Features Online Help
Great Plains Migration Setup and Support

Key characteristics of Microsoft Dynamics GP accounting include a modular structure that allows you to license just the components you require, a standards-based architecture based on Microsoft technologies to secure your investment and provide a highly interconnected environment, advanced reporting services that allow you to track all operations, revenues and spending and sales trends, integration with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any database or workstation software into Microsoft GP, plus an open architecture that makes it possible to develop custom programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can offer expert GP consultants to help you turn the advanced features of Dynamics GP accounting into a productive business solution.

Server Support for Microsoft Computer in Lafayette Broussard Cisco Smart Business Communications System Specialist
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Jabber Voice Messaging Online Support Services
Jabber and AnyConnect Technical Consultant

Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the technologies that go into building an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.

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Technical Support for Network Management
Network Management Network Service

Progent's Cisco-Certified network management engineers can assist you to use Cisco's network management tools along with a variety of powerful third-party products to build a complete network management solution to keep your environment operating smoothly, conserve limited resources, protect your data, recover quickly from device failure or deliberate attacks, and allow you to expand or repurpose valuable resources sensibly and economically as your company evolves.

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Cisco ASA 5500 Firewall Upgrade Integration
Support for Cisco ASA 5500 Firewall

Progent's CCIE-certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.

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