Consulting Support for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once among the most successful products for maintaining anytime-anywhere access to email, calendars, web-based applications, and other critical business information. Progent offers Lakeland, Florida companies the expertise of BlackBerry-premier experts who can help companies to manage their BlackBerry deployments or transition smoothly to a current smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and support of BlackBerry solutions has become increasingly challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and shared databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based solutions economically and effectively, dispensing with the necessity for an internal BlackBerry solutions specialist and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support model, gives small businesses an economical alternative for incorporating RIM BlackBerry products productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined administration utilities so you can track and support BlackBerry devices throughout your company, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and safely.

Technical Services for BlackBerry BES Server
Research in Motion's high-end solution for administering large collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange, Domino, or Novell GroupWise clients to send and receive messages that are encrypted in transit to ensure maximum data protection. BlackBerry Enterprise Server also streamlines a wide variety of crucial management jobs ranging from smartphone configuration and upgrades to mobile security and fault tolerance.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BES Server's extensive selection of policies

Progent's BlackBerry-premier consultants can also help you to utilize BES Server to perform key procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:

  • Install and support BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Monitor and analyze the overall health of your BlackBerry system

Professional RIM BlackBerry Consulting Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available online to provide prompt assistance to businesses in the Lakeland region or anywhere in the state of Florida. Progent's seasoned online consulting experts have helped IT organizations resolve computer problems and reduce IT service costs in each state in the U.S. and established a large following of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online assistance for a wide array of technologies associated with RIM BlackBerry products such as wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Important BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, adding and deleting BlackBerry device users, activating passwords, configuring over-the-air software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and assist you to define and implement sensible security options.

Progent's certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system design, roll-out planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, server hardware and storage, network design, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.