Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business data. Progent offers Lakeland, Florida companies the expertise of BlackBerry-certified experts who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern mobile solution.
As the sophistication of small business IT technology has increased, and as the demand for world-class security, dependability, and recoverability has grown to be the norm for businesses of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's efficient remote support model, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their business information network.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your data and messaging systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and safely.
Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Tampa and Central Florida
Integration Support Services for BlackBerry Enterprise Server
RIM's high-end platform for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool allows Exchange, Lotus, or Groupwise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum security. BES Server also simplifies a broad selection of critical management tasks that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can show you how to utilize RIM BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Plan device, program, and IT policy updates
- Update BlackBerry device software remotely
- Control client settings with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help your company to utilize BlackBerry BES Server to perform important procedures not available with the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and manage BlackBerry's fault-tolerant infrastructure based on virtual servers
- Deploy BlackBerry devices remotely
- Establish specialized administration roles
- Monitor and analyze the overall health of your BlackBerry system
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned experts can also help you to resolve a wide range of issues concerning synchronization, handset detection, messaging consistency, web access, wireless connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small company networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile technical support expenses low and, by handling problems promptly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation issues, adding and removing BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also show you how to use management software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and install appropriate security options.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry engineer has support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and apply wireless LAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and network needs assessment, solution architecture, roll-out planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your needs, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry-certified consultant can help you to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
To ask Progent about engineering expertise for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.