Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were at one time among the most popular solutions for maintaining location-independent connectivity to email, calendars, web-based programs, and other critical business information. Progent can provide Lakeland, Florida businesses support from BlackBerry-premier consultants who can help organizations to manage their BlackBerry environments or transition smoothly to a current smartphone solution.
As the complexity of small business networks has increased, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for companies regardless of size, effective integration and support of RIM BlackBerry technology has grown more difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's proven remote support model, provides small businesses an economical alternative for integrating BlackBerry technology seamlessly into their IT network.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you monitor and control BlackBerry devices across your company, define security policies that make sense for your business, customize mobile applications, and make sure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs like schedules, address books, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users with BlackBerry handsets have push-based access to Exchange email and to instant messaging-capable software via Microsoft Office Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier consultants can help you design, deploy, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
Some Ways That Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can in addition assist your business to resolve a broad range of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, IM, PC software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote help for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support costs at a minimum and, by solving problems quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, configuring wireless software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to define and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and physical components meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, processors and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Contact Progent for Help from a BlackBerry-Certified Specialist
In order to contact Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.