Progent's Exchange Server support and troubleshooting professionals can assist your business to plan and perform non-disruptive migrations from older messaging environments to the latest Exchange release. Progent's 64-bit upgrade experts can help your company to evaluate the business benefits and risks of moving to a 64-bit edition of Microsoft Exchange Server and can help you to create and carry out an economical upgrade strategy to a 64-bit release of Microsoft Exchange. Progent's Power BI integration experts can help you utilize data from Exchange files to build visualizations to incorporate into collaborative Power BI analytical reports and dashboards. Progent can also help you to expand your Exchange-based email environment with the latest smartphones and tablets by providing wireless integration support services like Apple iPhone and iPad integration and Android smartphone integration.
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of designing, implementing and debugging your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.
Microsoft Exchange 2019 Integration Services
Progent can help you in any facet of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; setting up DAG groups with MCDB solid-state caching; integrating with Microsoft Teams or Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients. To learn more, see Progent's MS Exchange 2019 planning and configuration services.
Exchange Server 2016 Support Services
Microsoft Exchange 2016 Server's new architecture permits simplified implementation and expansion, higher utilization of equipment, and lower administration cost. MS Exchange 2016 offers closer connectivity with Office 365 apps, operation with Microsoft Windows Server 2016, faster I/O performance, improved data loss protection (DLP), and better recovery, feature-rich support for iOS and Android mobile devices, comprehensive web-based management, and a more complete Outlook web client. Learn more concerning Progent's Microsoft Exchange Server 2016 consultants.
Exchange 2013 Server Deployment
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements affect key IT areas including manageability, availability, compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management for Exchange 2013. Learn more about Progent's Exchange 2013 Server support services.
Microsoft Exchange 2010 introduced powerful new technology for high-availability, secure, integrated communications. Compared to Microsoft Exchange 2007 or Microsoft Exchange 2003, Microsoft Exchange 2010 is more economical to install and support, simpler to manage and scale, richer in features, faster, less subject to single-point failure, more extensive in its services for mobile workers, and better able to guard business information and defend against hacker attacks. Read more details about Progent's Exchange Server 2010 consulting.
MS Exchange 2007 Server Consulting
Microsoft Exchange Server 2007 is designed to meet the challenges of protection, anywhere connectivity, efficiency, and reliability. Microsoft Exchange 2007 offers built-in fault tolerance that enables world-class robustness to keep your messaging solution operating smoothly, combat spam and viruses, and enable your organization to adhere to regulatory requirements. Learn more concerning Progent's Microsoft Exchange 2007 Server consulting.
MS Exchange 2003 Consultants
MS Exchange 2003 offers a reliable, scalable, and manageable platform with 24◊7 messaging and collaboration plus reasonable licensing cost. Microsoft Exchange Server 2003 continues to be widely used because it enables a broad range of collaborative activities, including group scheduling capabilities, chat groups, and team folders, and in addition allows access to data across geographic, organizational, and protocol boundaries with features such as Instant Messaging, low latency data, and video conferencing. Despite the fact that Microsoft has withdrawn support for the product, Microsoft Exchange Server 2003 is nevertheless one of the most popular versions of Microsoft's Exchange product line. Progent's engineers can assist you to maintain your existing Microsoft Exchange Server 2003 solution or migrate to the latest version of Exchange Server. Learn additional details about Progent's MS Exchange Server 2003 consulting.
MS Exchange Server 2000 Help
In contrast to Exchange 5.5, which has its built-in directory, Microsoft Exchange 2000 utilizes Active Directory, providing a greatly management and security model. Exchange Server 2000 retains a large user base even though Microsoft has terminated support for the product. Progent's veteran email professionals have a decade of background working with Exchange Server 2000 and can help your business to manage your existing Microsoft Exchange 2K solution or show you the economic advantages of more recent releases of Exchange and assist your company to migrate efficiently to a more advanced incarnation of the industry's most popular email platform. Learn more information concerning Progent's Microsoft Exchange 2000 Server support services.
Exchange Server 2016 Migration Expertise
Progent's consultants can assist your business with all phases of your MS Exchange Server 2016 upgrade including planning, testing, mailbox migration, client remediation and management/end user training. Progent's consultants can help you to evaluate the strategic benefits of adopting MS Exchange 2016 Server, design and implement a smooth migration, and provide on-going technical support. Progent can help you to build an Exchange Server 2016 environment hosted on on-premises and/or cloud-based resources. Find out more details about ways that Progent's Microsoft Exchange 2016 migration support services can assist you to upgrade affordably from your current Exchange environment to MS Exchange 2016 Server.
Exchange 2013 Migration Support Services
Exchange 2013 Server includes significant improvements to MS Exchange Server 2010 and offers new functions as well as a streamlined design. Progent's consultants can assist your business to upgrade to MS Exchange Server 2013 while retaining as much as feasible of your current resources. Progent's experts can also help you to integrate MS Exchange 2013 with Lync, SharePoint, and Office desktop or Office 365 for enhanced collaboration and enterprise search capabilities. Learn how Progent's Microsoft Exchange 2013 Server upgrade support can ensure that you upgrade efficiently to Exchange 2013 Server for on-premises, cloud, or mixed deployments.
Exchange Server 2010 Migration Services
Progent can provide comprehensive help for every step of your Exchange 2010 migration including end-to-end project management services, site analysis, project design and documentation, cost estimates of new software licenses and hardware needed, suggested sourcing, system verification at customer site or at Progent's test facility, managing temporary coexistence between Exchange 2010 Server and Exchange Server 2003 or 2007, deployment the production system, decommissioning the old system, and webinar training for client's support group and users. Find out more details about how Progent's Microsoft Exchange 2010 Migration Support can help you to transition affordably and efficiently from your older Exchange environment to Exchange 2010 Server
Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Cloud-based Email Encryption ProSight Email Guard is Progent's spam and virus filtering, data loss protection and email encryption platform that uses the technology of leading data security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Find out more about Progent's ProSight Email Guard Spam Filtering, Virus Blocking, Content Filtering and Data Leakage Protection.
Planning and Deployment Consulting for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams integration experts and Microsoft Skype for Business experts can provide online and on-premises expertise for organizations of all sizes to assess the benefits of migrating to Microsoft Teams or Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or hybrid topology; interface Microsoft Teams or Skype for Business with Microsoft SQL Server, Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified network security experts can help you design and verify a security strategy for your Microsoft Teams or Skype for Business solution that is compliant with government and industry standards.
Contact Progent for Microsoft Exchange Consulting and Troubleshooting
If your Florida company is trying to find Microsoft Exchange Server consulting expert, contact Progent at 800-993-9400 or refer to Contact Progent.
Progentís Technical Response Center (TRC) provides national extended hours remote help for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone support and remote secure network connection to isolate and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as required. For critical problems, the Technical Response Center endeavors to answer your call for service in less than one hour.
Progent offers the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management solution based on best practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier engineers are experts in designing, deploying, and maintaining complex Microsoft Enterprise Active Directory projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual legacy version configuration objects in online AD environments, and repair of failed configurations of AD and AD-associated applications.
Progent offers affordable remote support to assist businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can help you deploy all-cloud or hybrid cloud environments that efficiently incorporate Amazon AWS cloud services. Progent can provide occasional expertise to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing to help you move to the Amazon AWS cloud on schedule and within budget.
If you are producing UNIX or Linux software in an environment that includes Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic expertise without the continual hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and on-site support as your company needs it, Progent represents an economical solution for maintaining an information network that provides excellent reliability, protection, and performance. Progent's developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and in-person support and repair, network monitoring services, and Helpdesk support.
MS Communications Server delivers IM and presence in an extensible, world-class solution featuring advanced protection, transparent integration with popular Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and elevated business efficiencies, enhanced individual productivity, and stronger intellectual property security with this easy-to-administer, fault-tolerant solution. Effective deployments of Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized consultants can provide the expertise needed to deliver all the advantages of Office Communications Server across your entire organization.
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Certified IT support professionals. With Progent's economically priced IT support packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small company information systems world-class availability, security, and productivity.
Progent can assist your business in all facets of your migration to Microsoft Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent can assist your organization to plan a migration to Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Progent can assist you in all facets of your upgrade to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Remote continuous network monitoring, proactive alerts, and periodic reports are vital to preserving the health of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost service packages created to help your company to detect and fix a an array of network problems before they can disrupt your business.
Progent's certified ISA Server consulting experts have extensive backgrounds creating corporate security designs for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and deploy an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.
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Progent offers cost-effective remote and onsite consulting to help companies of any size to move any portion of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and enable access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent is structured to deliver in-depth remote consulting for all technical areas common to todayís small company IT systems and allows you to outsource an array of strategic, as-needed support services including a part-time Chief Information Officer to offer senior-level planning and negotiating capability, a Call Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as a managed service, project management help for critical projects like office moves orOS upgrades, Cisco-certified experts for building and maintaining fast and reliable infrastructure, certified security specialists to verify data safety and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to create, enhance, or troubleshoot business applications.
Altaro VM Backup software offers small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective, military-grade encryption, granular restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup.
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent include ROI analysis, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, automated provisioning and management, network infrastructure design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and post-migration technical help.
Progentís IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce costs and eliminate risks, allowing IT support expenses to grow in a more linear and controlled manner than is possible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent can assist companies of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware expense. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you sidestep the common errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.
Microsoft Windows Server Essentials is an affordable, versatile OS that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the possible business benefits of moving to Windows Server Essentials and adopting a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting help, technical support, and customized training.
Progent's Microsoft engineers offer in-depth expertise in implementing, managing and debugging all versions of Microsoft Project Server and can provide a broad variety of cost-effective online support services based on industry best practices to help organizations of all sizes to receive all the advantages of this leading project management solution. Support services available from Progent include system design, installation and migration, strategies for safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent offers nationwide urgent help and troubleshooting services for companies that operate Solaris networks or whose information systems feature a combination of Sun Solaris and Microsoft Windows products. Remote IT help offers maximum return for your IT budget by preserving user efficiency and limiting the hours charged for computer repair services. Sophisticated remote access technology and experienced service specialists and consultants combine to enable Progent to handle most IT problems without squandering time and expense by going to your site. In most of situations your IT problems can be dealt with over the phone or via a mix of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security specialists to help you with the toughest network issues.
Progent's Cisco-certified network professionals can show you how to build an affordable, high availability Internet connection architecture that can achieve 24x7 Internet connectivity through a wide array of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you utilize the most current techniques for high availability Internet access to create an economical, fully redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet connections.
Microsoft Windows Server 2008 is a major step forward in making IT systems more secure and available, easier to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing consulting, troubleshooting, education, staffing, monitoring, and security engineering services.
Progentís team of Microsoft and Cisco Certified experts average more than ten years of hands-on industry background, at the forefront of network support, executing a broad range of technical tasks for a large array of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting staff. This guarantees that you get not only world-class technical skills, but also a support engineer with proven methods for using technical knowledge to solve actual network problems efficiently.
Hyper-V 2016 incorporates key features initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, develop and execute a smooth migration plan, train your IT management and support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and resources and ensure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad technical skills and hands-on experience to address the critical IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the business value of your investment in this powerful platform.
Progent can provide affordable remote support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security.
Progentís certified Cisco network security consultants offer high-level PIX and ASA Firewall consulting support including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls offer advanced protection, high throughput, and excellent reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
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Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.
Progent can provide the affordable support of online Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet connectivity solution matches your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth utilization, carrier and service plan analysis and selection, network provisioning, and managing a seamless switchover to a different ISP and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
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Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with multiple sites, mobile users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent offers the support of a senior consultant with extensive hands-on experience configuring, managing, and upgrading video conferencing platforms from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your internal IT support team, your ISP, and your telepresence technology supplier to assist your company maximize the strategic value of your video conferencing ecosystem.