Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Lakeland company to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and returns top value. Progent can provide support services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Lakeland, Florida companies to succeed with any aspect of building a high-performing work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

IP Voice Integration for At-Home Workers
Expanding the business phone system to include telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or older products for IP voice management. Progent can help organizations of all sizes to design or maintain a remote VoIP service that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media apps deployed throughout the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Lakeland, Florida company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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