Enlarging your remote workforce may have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Lakeland organization to select the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent can provide support services that go from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Lakeland, Florida companies to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and centralized management.
VoIP Integration for At-Home Workers
Expanding the corporate phone system to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based IP voice platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can help organizations of all sizes to design or tune a telecommuter VoIP service that provides the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses tune their existing Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. CUCM manages other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM support, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, refer to CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter
like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and provide on-demand deployment and debugging expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive telecommuter solution for your Lakeland, Florida business, phone 1-800-993-9400 or visit Contact Progent.