Enlarging your at-home workforce may have a major impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can help your Lakeland organization to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from as-needed expertise for getting you past occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Lakeland, Florida companies to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and unified management.
VoIP Integration for an At-Home Workforce
Extending the corporate PBX system to include teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are popular with SMBs to support remote users. Many larger organizations depend on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with clients operating outside the corporate perimeter
like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide online integration and debugging services.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Lakeland, Florida organization, phone 1-800-993-9400 or visit Contact Progent.