Immediate Remote Technical Support for Lakeland Florida Computer Systems
Urgent Online Technical Support for Lakeland SystemsFor organizations in Lakeland Florida, Progent offers online support for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier professionals have delivered remote support to businesses in all 50 states in the U.S. (See testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified engineers to help with challenging infrastructure issues, plus the assistance of CISSP-qualified cybersecurity experts to help with advanced security architecture and troubleshooting jobs.

Progent's remote technical support experts provide exceptional leverage because they have the practical background and have access to the sophisticated tools required to solve most information system issues rapidly. Efficient support reduces immediate costs since service calls accumulate minimal billable consulting minutes. Remote support also avoids the cost of dispatching a consultant to your location. Your company saves even more in indirect expenses by minimizing or avoiding system outages and associated costs resulting from business disruption, disgruntled clients, idle workers, and distracted management. Progent's extensive remote technical support know-how is particularly helpful for organizations that rely on public clouds for vital network infrastructure or applications like Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite tech support may not be an option.

Progent's pricing policy for online support is designed to stretch your network support investment. Progent bills by the minute for phone consulting, so you are billed only for the services that you receive. In contrast to typical remote support companies, Progent requires no service activation fee or minimum payments. Progent's one-minute billing unit and simple policy for pricing save you from scenarios where fast fixes somehow end up as substantial invoices. Progent's skill at solving technical issues efficiently means your business saves money.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has refined an array of optimized technologies and field-proven methodologies which promote the maximum degree of efficiency for remote technical support and repair for information networks of any size. Progent offers secure VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the consultants of Progent's Technical Response Center to interface to your company's system remotely without breaching network security.

Progent's sophisticated service reporting system keeps comprehensive documentation describing the service that Progent's clients have received. Progent's authorized consultants have access to the specifics of assistance provided to every customer by every engineer. This history of issues and responses is organized as a readily retrievable support knowledge base that allows Progent's online technical experts to share their experiences company-wide to make sure that the value of Progent's support services grows daily. Progent's advanced certifications and working associations with major vendors including Cisco and Microsoft open up additional extensive technical support knowledge bases and permit quick response from vendors' internal support staff with the result that Progent's online consulting specialists can find the best solutions promptly.

Online support services provided by Progent to customers in Lakeland Florida include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, fixed-price managed services intended to enable small and medium-size businesses to utilize the same advanced IT solutions used by many of the world's leading corporations. Progent's ProSight suite of network monitoring and management services addresses all key aspects of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior analysis technology to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including protection, detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require urgent action. Progent can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security vendors to deliver web-based management and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, reconfigure and troubleshoot their networking hardware like routers and switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating tedious network management processes, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with government and industry security standards, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help assess your company's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT programs. Progent's charges for longer-term development or consulting tasks are set according to the level of expertise of the engineers involved. Progent's experience with these important fields of information technology allows clients to complete major projects economically and on schedule. Progent's project-based remote consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk service options for businesses with environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex issues.

    Progent's Call Center consulting expertise can aid you in creating an effective new Call Center or enhancing your current organization, evaluating or customizing Help Desk software to meet the unique requirements of your business, or adding occasional phone support staff to work with your in-house Call Center resources during unusually busy events such as software migrations, mass updates, or rolling out brand new applications.

    Progent's Help Desk Call Center staff of seasoned information technology experts offers your customers in Lakeland Florida instant access to a large technical support group with substantial experience delivering phone consulting and online troubleshooting for networks that incorporate Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's mission is to earn the Help Desk Call Center the reputation as a crucial enabler of company performance, and Progent's goal is to fix instead of merely record network issues.

  • Business Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Experts Group offers online professional consulting support and education in key business application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also can provide consulting, custom development, and training for Microsoft business applications such as Microsoft CRM, MS Project, Office 365 Word, and Office 365 Excel. To find out more on Progent's consulting, customization, and education services, visit Progent's Applications Experts Team.

  • Unified and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Lakeland Florida remote hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and Microsoft System Center 2012 Operations Manager support. Progent can tune SCOM to fit your environment so your network maintenance is proactive rather than reactive. By spotting emerging issues before they evolve into network outages, automated monitoring can minimize inconvenient and costly information system crises. Progent can also assist with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft networks, or networks powered by a variety of platforms.
How Your Lakeland Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about emergency remote support with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Remote Help, call 1-800-993-9400, or visit Contact Progent. For businesses and new businesses in Lakeland Florida, Progent's online computer support engineers can deliver professional and affordable system help whenever your organization requires it. Long experience offering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting capability and to refine online connectivity tools to fix computer problems quickly while eliminating the expense and lost productivity that comes with in-person service visits.

Even if your Lakeland office relies on a regular freelance consultant or employs an in-house organization that know how to handle day-to-day computer issues, Progent’s Microsoft and Cisco certified engineers can still provide an easy and seamless remote extension of your on-site resources in cases when your regular IT support personnel either lack the time or the expertise to fix sudden system emergencies or especially challenging integration problems.

Details of Progent's Online Network Support for Lakeland Florida
Progent's phone support, Internet-based troubleshooting, system security consulting, and network management services give offices in Lakeland Florida unparalleled leverage for your support budget. Whether you need one-time phone help and remote network repair or ongoing Help Desk call center services and system management, Progent's professionals can deliver your company enterprise-level network support while permitting you to avoid the expense and administration overhead of running a full-service in-house IT organization. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, breadth of IT background, fine tuned support tools, and familiarity with corporate IT allow companies to escape the pitfalls associated with excessive dependence on smaller service organizations, individual freelance service providers, or limited internal resources.

Progent stands out by offering:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier consultants average more than ten years of real-world industry background, at the front lines of network support, performing a wide range of IT projects for an extensive array of clients. Every Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its support staff. This means that you get not just world-class technical skills, but also a consultant with proven methods for applying technical knowledge to resolve actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and in-person visits per minute. Consequently, you owe exclusively for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and within California or in regions where Progent provides on-site support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no service activation fee and asks no retainer for services delivered during regular business hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates big invoices for quick fixes so you will not be forced to allow minor problems to stay unaddressed.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent has few competitors. Companies who utilize trusted freelance service providers or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, protected, and productive.

  • Automated Server Monitoring with MS System Center Operations Manager
    Progent is one of the only IT service firms to provide 24x7 remote monitoring services based on MS System Center Operations Manager. Microsoft System Center Operations Manager causes your network maintenance to be proactive instead of reactive. By uncovering possible issues before they cause lost productivity, system monitoring can keep your information network from stressful and costly availability losses.
How Does My Business Start Receiving Remote Network Help from Progent?
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.



An index of content::

  • 24 Hour Apple Logic Training Macintosh Applications Education
  • 24 Hour ProSight Virtual Hosting Consultancy Private Clouds for Small Businesses Consulting

    • Remote Troubleshooting CRISC Certified Risk Monitoring
    CRISC Certified Risk Monitoring Technical Support Services

    Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system disaster. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, fault-tolerant system architecture that takes into account availability issues covering a wide range of network technologies and procedures.

  • 24 Hour Remote Technical Support Outlook Web App and iPad Troubleshooting Mac and Exchange
  • 24-7 Job Opportunities Network Engineers Computer Consulting Remote Support Job

    • Information Technology Consulting Microsoft 365 Exchange migration
    24-Hour Computer Consultant Office 365 IDFix

    Microsoft supports transparent hybrid environments that combine Office 365 and local Exchange deployments. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.

  • Computer Network Consulting company Lakeland-Winter Haven
  • 24-7 SCSM 2016 Network Engineer System Center 2016 and Windows 10 Integration IT Services
  • 24-7 Security Security Companies Lakeland FL Security Consulting Lakeland-Plant City, FL
  • 24-7 Small Business On-site Support Small Office Server Install
  • 24-7 Technical Support Virtual Service Desk Co-managed Heldesk Online Support Services
  • 24-Hour Catalyst Wireless Access Point Specialist Catalyst Wi-Fi 6 AP Site Survey Network Consultant
  • 24-Hour Microsoft Certified Partner Exchange 2019 and Windows Server Core Configuration Exchange 2019 and Skype for Business Engineer

    • Windows Server 2008 Active Directory Consultant Services
    Microsoft Windows 2008 R2 Onsite Technical Support

    Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to run new administration tools, and deliver continuing consulting and support via affordable alternatives such as Contact Center service and remote technical support.

  • 24/7 5500 Wireless Controller Computer Engineer 24x7 Technical Support Aironet 1700 Access Point
  • 24/7 Services Google Cloud VPN Google Cloud Linux Consultant Services

    • Radvision XT5000 Consultant Services
    Consulting Services Cisco Video Conferencing

    Progent offers the support of a veteran specialist with extensive experience configuring, managing, and enhancing video conferencing platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your internal IT support team, your Internet Service Provider, and your telepresence technology vendor to help your company increase the strategic value of your telepresence ecosystem.

  • 24/7/365 Microsoft Certified Windows Server Hyper-V 2016 PowerShell Technical Support Technical Support Windows Hyper-V 2016 Management

    • Telecommuter Video Conferencing IT Consultant
    Work at Home Video Conferencing Remote Consulting

    Progent can help small and medium-size organizations to set up and debug teleconferencing applications to allow their remote workforce to communicate efficiently with colleagues and clients.

  • 24x7 Teleworkers Consulting Experts - Lakeland - Collaboration Solutions Consulting and Support Services Lakeland Florida, America Lakeland Telecommuters Consulting Services near Lakeland - Collaboration Solutions Consultants
  • 24x7x365 Exchange 2010 Migration Professionals Microsoft Exchange 2010 Upgrade Online Technical Support
  • 2900 Router On-site Technical Support Remote Troubleshooting CRS Core Router
  • 64-bit Computing Consulting 64-bit Migration Engineers

    • MCSE Expert Certified Microsoft Azure IPsec configuration Design
    Microsoft Azure firewall configuration Coding

    Progent can help companies of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.

  • 64-bit Server IT Services 64-bit Migration Services
  • 64-bit Server Technical Consultant Specialist 64-bit Upgrade
  • ASA IT Consultants ASA 5500 Online Help
  • Advantages of IT Outsourcing White Paper White Papers IT Outsourcing Model
  • After Hours Windows Server 2019 Hybrid Solutions IT Consulting Windows Server 2019 Storage Spaces Direct IT Services

    • Online Technical Support Jabber and VPN
    Jabber and SIP Remote Troubleshooting

    Progent's Jabber consultants offer remote or onsite expertise to assist organizations of any size to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for all the technologies that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.

  • Aironet 1700 Access Point Professional Cisco Prime Infrastructure Technical Support Services
  • Aironet 3700 Access Point Support and Help Aironet 3700 Access Point Configuration
  • Aironet Wi-Fi AP Management On-site Support Online Consulting Aironet Wave 2 Wi-Fi AP

    • 24x7 Information Assurance Services
    Web Application Security Security Firms

    GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of network security experts. GIAC accreditations are acknowledged by companies and institutions around the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide help with any of the network security services addressed within GIAC certification such as evaluating infrastructure vulnerability, event management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.

  • Amazon Web Services integration Programming Companies Amazon EC2 integration Design Firms

    • At Home Workers Data Protection Technology Consulting Services
    Work from Home Data Protection Remote Consulting

    Progent can assist small and mid-size companies to design, install, test and maintain backup/restore technology to support telecommuters.

  • Apple Time Machine Backup Consulting Apple Time Machine Backup Consult
  • Apple iPhone Support Services iPhone 5 Computer Consultants
  • At Home Workforce Consulting Services nearby Lakeland - Management Tools Expertise Lakeland-Plant City, FL Lakeland Work at Home Employees Endpoint Management Solutions Consulting Experts Lakeland Florida

    • NetDocs Configuration Consultant Services
    NetDocs and Microsoft 365 Consulting

    NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built specifically for law practices. Progent can provide remote access to NetDocuments experts who can help your law firm to plan, configure, administer, optimize, or troubleshoot a document management system (DMS) solution powered by NetDocs.

  • Automated Server Inventory Network Consultant ProSight Patch Management Help and Support
  • Award Winning Check Point 3000 Firewalls Security Auditing Computer Security Specialist Check Point NGTP Security Services

    • Microsoft Dynamics GP Support and Help
    Dynamics GP App Development Programming

    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming uncooked data into valuable insights into your business.

  • Best Temporary Network Support Staffing Support Consulting Experts Lakeland Temporary Staffing Services Consultants Lakeland, Florida
  • Best Windows Server 2016 Business Continuity Technology Consulting Windows Server 2016 Hybrid Solutions On-site Technical Support
  • BlackBerry Enterprise Server Express Remote Support BES Express Consultant Services
  • CISSP Certified Security Services CISSP Certified Cybersecurity Analyst Consultant
  • Catalyst 6800 Switch Integration Support Catalyst 2940 Switch Support
  • Cisco ASA 5500-X Firewall IT Consultants 24/7 ASA 5500-X Firewall Online Support
  • Cisco CCDP Telecommuter Jobs Moonlight Network Consultant Positions
  • Cisco Certified CCIE Security Consultant IT Consulting Services Cisco CCIE Remote
  • Cisco Mobility Express Configuration Cisco Prime Infrastructure Professional
  • Cisco Network Companies Lakeland-Plant City, FL, US Cisco Small Office Server Support Lakeland
  • Cisco Small Business series NSS2000 Network Consultants Cisco Continuous Data Protection Engineers
  • Cisco Small Business series NSS3000 Online Support Services Cisco 520 Secure Router Specialist
  • Cisco VPN Online Help Urgent Remote Access Computer Consulting

    • Cisco and Microsoft Certified Experts Supplemental Staffing Configuration
    Temporary IT Staff Augmentation Services Consultants

    Progent's short-term IT staffing services enable you to respond to sudden increases in demand for network professionals without incurring the costs and delays that come with identifying and hiring experienced technical workers and without adding to your full-time head count.

  • Computer Consultants Exchange 2013 Collaboration Microsoft Exchange 2013 On-site Technical Support
  • Consultancy Windows and UNIX Network Consultants Windows and Solaris

    • Windows Server 2012 R2 Virtual Fibre Channel Online Support
    Immediate Windows Server 2012 R2 Multitenancy Support and Integration

    Progent's certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management, staff, create a corporate-wide security strategy, streamline network management, help with application development, and build and validate a disaster recovery/business continuity plan.

  • Consultants Microsoft Windows 2000 Windows Server 2000 Upgrade Help
  • Consultants for Network Service Firms in Lakeland - Seamless Short-Term Support Team Expansion Lakeland Consulting Expertise for Computer Support Companies - Lakeland - Transparent Temporary Staff Assistance Lakeland-Plant City
  • Consulting Services MetroCluster Switch Integration NetApp SAN Fabric Consultancy
  • CryptoLocker Cleanup Services Lakeland, FL Emergency Lakeland Crypto Repair Consulting Lakeland
  • ERP Contract Development Consulting Services Microsoft Dynamics SL
  • Email Guard Data Loss Prevention Consulting ProSight Email Security Gateway Engineer

    • Codian Consult
    Specialist Cisco Telepresence

    Progent offers the services of a certified engineer with an extensive background deploying technology from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a telepresence solution that preserves your current investment and maximizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a communications network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence environment.

  • Emergency CRISC Certified Risk and Information Systems Control Engineers 24x7 CRISC Certified Risk and Information Systems Control Consultants
  • Emergency Co-managed Support Desk Integration Services Extended Service Desk Specialists
  • Lakeland Outsourcing Company
  • Emergency Professionals Windows Server 2012 R2 Cloud Windows Server 2012R2 Data Deduplication Support and Setup
  • Emergency Services BlackBerry Desktop Manager BlackBerry Wireless Support and Help

    • Open Now InDesign Class
    24-7 Apple Logic Education

    Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

  • Computer Support For Small Offices Lakeland
  • Engineers Dynamics GP BizTalk Adapter Dynamics GP Modifier Engineer
  • Engineers VMware Infrastructure VMware vRealize Orchestrator vRO Professional
  • Enterprise Network Consultant Top Office Move Specialists
  • Exchange 2000 Upgrade Consulting Exchange 2000 Server Remote Support Services
  • Exchange 2003 Server Upgrade Consultants Onsite Technical Support Exchange 2003 Upgrade
  • Exchange 2013 Configuration Online Consulting 24x7 IT Consulting Exchange 2013 Project Planning
  • Exchange Server 2000 Computer Engineer Exchange 2000 Upgrade
  • Exchange Server 2010 Upgrade Specialists Exchange Upgrade Consultancy
  • Extended Support Desk IT Consultants Open Now Co-managed Call Center Support and Integration
  • Google Cloud hybrid solutions Consultant Enterprise hybrid cloud integration Consulting Services
  • High-Availability Internet Network Remote Technical Support Online Consulting Fault-tolerant Internet Connectivity
  • ISA 2000 Server Online Help ISA 2004 Server Setup and Support

    • Online Consulting Failover Clustering Windows 2008
    Microsoft Certified Expert Failover Clustered Servers Network Consultants

    The cluster technology incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to simplify the deployment, setup, and administration of server clusters that offer improved levels of network dependability, security, performance, and versatility. New or enhanced features include cluster Validation, easier setup and installation, unified cluster management, new cluster architecture for increased uptime, hardened protection and quorum structure, elimination of failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of Windows clustering, design and execute an installation, educate your IT staff to administer your failover clusters, provide ongoing consulting and support services, and create and test a workplace recovery plan.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest customer endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company better support for your information network.

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    Progent provides nationwide remote phone support and troubleshooting services for companies who operate UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX/Linux and Microsoft Windows technology. Remote IT help offers optimum return for your IT dollar by extending user efficiency and limiting the time billed for network repair services. Sophisticated remote access utilities and experienced technicians and engineers allow Progent to solve the majority of IT issues without wasting time and expense by going to your site. In most of cases your network problems can be remediated over the phone or through a mix of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM certified security specialists to assist you with the toughest system issues.

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    Microsoft Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and deploying software by making it simpler to install system images, control mobile computers, and operate management utilities. In addition to advising you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower spending and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you design a security strategy that includes policies, procedures and technologies to keep your IT network protected.

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support firms who provide minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to each client. The practice of documenting and archiving support records results in more efficient support and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won’t let go of the keys to the kingdom.

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    The Help Desk Call Center support delivery model used by Progent's Technical Response Center gives small businesses an effective option to dependence on freelance service individuals by offering broad technical knowledge shared by numerous support groups, optional round-the-clock access to emergency assistance, fast escalation to appropriate experts for solving even the most complex issues, service consistency and reliability, quick follow through overseen by veteran support managers, a selection of easy-to-use techniques for requesting support jobs, plus a high level of process visibility made possible by trouble ticket updates and available through a web portal.

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    Progent's Microsoft-certified consultants offer remote or onsite support to assist businesses of all sizes to design, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or comprehensive project management services. Progent can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Microsoft Windows Server 2008 R2 features outstanding levels of speed, security, fault tolerance, expandability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's network experts can deliver cost-effective online consulting, troubleshooting, and training services to help your company to design, implement, and maintain Windows Server 2008 R2 to add significant strategic value to your information system.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent runbook for restoring applications and services quickly following an outage. SRM supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's production servers in a solution that delivers the highest degree of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization techniques that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.

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    Altaro VM Backup software provides small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and offers a broad array of services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Progent’s Wireless Consulting Services provide a fast, affordable option for businesses of any size to integrate, manage, monitor and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    If you are producing UNIX or Linux software on a network that has MS Windows-based servers, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your field of strategic expertise without the constant distraction of managing your company information system. Through the use of automated server monitoring and by delivering online and in-person support as your company needs it, Progent offers an economical alternative for supporting an IT network that features high reliability, protection, and performance. Progent's developer assistance offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and on-site support and repair, network monitoring services, and Help Desk Call Center outsourcing.

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    Progent offers nationwide urgent technical support and consulting services for businesses who run environments based on versions of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft products. Online IT help offers maximum leverage for your information technology dollar by extending user productivity and shortening the time charged for network repair services. Advanced online access technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a combination of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISSP and ISSAP certified security professionals to help with the toughest network problems.

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    Systems Management Server 2003 provides extra functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software products by making it simpler to copy system images, control mobile computers, and operate management tools. In addition to alerting you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and update services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and smart mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that incorporates policies, processes and IT products to keep your IT network protected.

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    For businesses that have a mix of Mac and Microsoft Windows computers, there exist two popular solutions for running Microsoft Windows-only software on an Apple Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach an Apple Mac to a remote Windows-powered computer to use Windows software and share system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so that you can use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology support experts can help your company to maintain these solutions for running Windows applications on your Macs and can also help you to assess and install third-party solutions for Windows platform simulation.

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    For companies with a mix of Mac and Microsoft Windows computers, there are two popular solutions for using Microsoft Windows-dependent software on a Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based PC to run Microsoft Windows software and share network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so that you can use Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these products for running Windows software on your Macs and can also assist your organization to assess and configure other solutions for Microsoft Windows platform simulation.

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