Urgent Remote Support for Lakeland UNIX, Linux, or Solaris NetworksFor small and midsize businesses located in Lakeland or anywhere in the state of Florida, Progent provides support for information systems based on UNIX or Linux or for networks that include a mix of UNIX-family systems and Windows technology. Progent has delivered remote support to companies in every state in the United States. (Refer to Progent's client testimonials). In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers for complex connectivity problems, plus the services of CISA and CISSP-certified security engineers to handle high-level security design and business continuity planning.

Progent's remote technical support engineers represent excellent leverage due to the fact that they have the real-world experience and the advanced tools to resolve the majority of information system problems quickly. Efficient support reduces direct costs since solutions take up a smaller number of billable minutes. Online help also eliminates the expense of sending an engineer to your location. Your organization saves additionally in incidental expenses by reducing or eliminating network outages and related costs due to business discontinuity, upset clients, idle employees, and distracted management.

Progent's pricing policy for remote help is structured to maximize the impact of your network support investment. Progent bills per minute for phone consulting, so you pay only for the services that you actually get. In contrast to typical online service companies, Progent imposes no startup surcharge or minimum payments. Progent's one-minute billing unit and clean policy for pricing eliminate situations where quick repairs somehow end up as substantial invoices. Progent's skill at handling technical issues efficiently results in your company spending less cash.

Progent's Remote Support Tools
Through years of experience, Progent has refined an array of customized tools and proven processes that permit the highest level of effectiveness for remote help and troubleshooting for small and midsize business IT networks. Progent provides safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN access enables the experts of Progent's remote service group to connect to your company's environment remotely without compromising corporate security.

Progent's advanced customer support database system keeps extensive records of all service that Progent's customers have received. Progent's staff service personnel have the benefit of the records of services rendered to every Progent customer by any Progent engineer. This database of problems and solutions is stored as a readily retrievable internal database that enables Progent's remote support engineers to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support grows over time. Progent's advanced accreditations and close associations with major industry leaders including Cisco and Microsoft make available additional extensive support databases and permit fast response from manufacturers' internal product engineers with the result that Progent's online consulting specialists are able to determine optimal resolutions quickly.

Get Online UNIX, Linux, Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's remote services in Lakeland or anywhere in Florida or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for IT help, visit Immediate Emergency Support.

Online Technical Support Services Provided by Progent
Progent's online technical support experts possess credentials in an extensive array of technologies. This wide range of IT skills enables Progent's consultants to tackle almost any problem that may occur in a small or midsize company information system. Credentials awarded to Progent engineers in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Professional.

To help clients with multi-operating system environments, Progent also offers access to engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM Engineers, CISSP network security experts, and Information System Security Architecture Professional consultants.

Phone-based support provided by Progent to small businesses in Lakeland and throughout the state of Florida include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of information technology including network architecture, email systems, network and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and simplified management, and migration from older systems to the latest Microsoft Windows or Linux-based environments. Progent's team-based approach to resolving technical issues promotes quick escalation, when required, to consultants with task-relevant experience to tackle challenging situations. This expedites repair of critical problems, reduces network downtime, and cuts support expense.

    Progent's UNIX/Linux consultants can provide emergency remote assistance for diagnosing problems affecting UNIX/Linux systems based on popular derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux platforms for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Problem Solving
    Cisco CCIE Consultants for Lakeland, FloridaThe Cisco Certified Internetwork Expert credential is the top recognition for network engineers, and validates an individual's technical skills at the master level. Cisco CCIEs know how to deal with even the most difficult problems surrounding network infrastructure planning, integration, management, security, and troubleshooting. CCIEs can cooperate with the highest priority with Cisco's internal support staff in analyzing problems with IOS network management utilities and developing workarounds or locating program updates. Cisco CCIEs provide exceptional cost-effectiveness because their broad experience enables them to resolve even the most complex problems quickly. In common instances, less seasoned service providers can wrestle for many hours or even days with the same problems that a Cisco-qualified CCIE can fix in minutes. Few service providers make CCIEs available to support small and mid-size businesses. Progent offers quick phone contact with a Cisco-qualified CCIE so your company can get timely assistance for complex network issues that are crippling business productivity but are outside the comfort zone of your ordinary computer support personnel. Progent's Cisco CCIE engineers can tie into your environment by means of advanced remote support tools in order to perform fast, safe, and economical analysis and repair. Progent's CCIEs offer assistance with all of Cisco's industry-leading family of networking appliances including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) products.

  • Certified MS Windows Support
    MS Windows Support for Lakeland, FloridaProgent's Microsoft-certified remote support experts offer network repair and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can help your company with a broad range of platform support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 integration, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 design and integration, Microsoft Skype for Business migration support, Lync Server management and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and development, and SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server training, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

    Progent in addition can deliver a wide array of online desktop consulting and support services such as Microsoft Windows 7 integration, moving to 64-bit desktop applications, configuring Office 2010, and automating Business Desktop Deployment.

  • CISSP and ISSAP Premier Network Security Professionals
    CISSP Premier System Security Engineers for Lakeland, FloridaProgent's qualified CISSP and ISSAP network security engineers offer a range of system protection solutions to improve the defenses of your UNIX/Linux, Solaris, Mac or Windows environment against attacks or help your company to recuperate quickly after a serious breach. Security consulting services offered by Progent include: comprehensive network security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; rapid cleanup after virus and worm attacks; integrating firewalls; building secure mechanisms for remote and mobile connectivity; guarding your email system against spam and directory harvest attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help businesses of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine local resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Special Consulting Services Available from Progent
Progent offers the skills of world-class online consulting experts for contract projects that small companies often request. Progent's rates for longer-term consulting tasks are set according to the qualifications of the consultants required. Progent's background in these important fields of computer technology enables clients to complete major projects economically and on time. Progent's special online consulting services include:
  • Help Desk Call Center Expertise
    Progent's Help Desk service options for small companies with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Call Center services are well suited for smaller businesses who don't have the resources to support an in-house Call Center but who require quick access to an effective Help Desk Call Center with proficient telephone assistance as well as the in-depth expertise to escalate complex tasks to high-level engineers.

    Progentís Co-managed Help Desk services make it possible for your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of seasoned technical support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution built around the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

    Progent's Call Center consulting services can aid you in establishing an efficient new Call Center or improving your established organization, selecting or customizing Help Desk Call Center software to address the special requirements of your corporation, or providing occasional phone support personnel to work with your in-house Help Desk Call Center resources to handle high-demand events such as software migrations, mass updates, or installing brand new business software.

    Progent's Call Center team of veteran network consultants offers your computer users in Lakeland or anywhere in the state of Florida rapid communication with a reliable network service group with years of experience delivering telephone-based consulting and online troubleshooting for IT systems powered by UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center the reputation as a crucial enabler of business performance, and Progent's goal is to solve rather than simply document technical problems.

  • Applications Services: Training, Programming, and Problem Solving
    Progent's Applications Consulting staff offers remote and in-depth engineering support and education in specific application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft applications including CRM, MS Office Project, Office Word, and Microsoft Office Excel. For additional information about Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Apple Mac experts can nurture the artistic elements of Mac systems by delivering remote help services and education in imaging, sound, and video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also help you with specific projects like capturing or digitizing audio/video or putting together an audio/video post production studio.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Lakeland, or anywhere in the state of Florida, online computer system monitoring support powered by Microsoft Operations Manager network monitoring, enhanced by Progent for your business so that your network maintenance is proactive and automated. By uncovering potential issues before they cause crashes, remote monitoring can minimize inconvenient and costly service failures. Progent can also provide help with server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or environments that incorporate a mix of operating systems.

How Your Lakeland Business Can Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Central Florida

City Address Phone Link
Clearwater 13575 58th Street North, Suite 200
Clearwater, FL 33760
727-250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
863-250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
321-754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
941-265-8600 Sarasota Network Support Services
Tampa 5401 West Kennedy Blvd, Suite 100
Tampa, FL 33609
813-694-9055 Tampa Network Support Services




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    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they have a chance to disrupt your business.

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  • Virtual Server Private Cloud Hosting Consulting
    24-Hour Private Clouds for Small Businesses Consultancy

    Progentís private cloud hosting allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange Server from a secure Tier III data center on fully redundant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup and restore. You can use Progentís private cloud to avoid major capital costs for the purchase, upkeep, and management of computer hardware and facilities while achieving world-class levels of network reliability and physical security.

  • SQL Server 2016 and Amazon Marketplace Web Service Help and Support Consultants SQL Server 2016 Standard

  • ProSight Email Spoofing Protection Specialists
    24x7 ProSight Email Guard Spam and Virus Filtering Service Consulting Services

    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.

  • SQL Server 2019 Always On Specialist Professional SQL Server 2019 High Availability
  • Sales Assistance for Computer Consulting Computer Consultant Best Reselling IT Services Online Help
  • Security Consulting Juniper SSG550M Router Juniper SSG20 Router Consulting Services
  • Service Reports IT Consultants Service Database Consulting Services
  • Services Microsoft Exchange 2010 Migration Best Exchange 2010 Migration Specialist
  • Red Hat Linux, Solaris, UNIX Support Services Lakeland, Florida
  • Skype for Business Instant Messaging Technology Professional Skype for Business and Android Services
  • Slackware Linux Professional Top Ubuntu Linux Professional
  • Small Business IT Consulting Company Windows Server 2019 Lakeland-Plant City Windows Server 2012 R2 Small Business Network Consulting Companies Lakeland
  • Small Business IT Outsourcing Progent Management After Hours Integration Company Progent's Management
  • Small Business Wireless AP On-site Technical Support Small Business WAP500 AP Support and Integration
  • Small Company Network Consultants Small Office Network Network Consultants
  • CentOS Linux, Sun Solaris, UNIX Onsite Technical Support Lakeland-Plant City
  • Small Office Integration Firm Network Documentation Small Office
  • Small Offices Consultancy Services Company Microsoft, Cisco and Security Certified Experts Small Offices Migrations
  • Solaris Consultant Open Now UNIX Professional
  • Solaris Engineers Help and Support Sun Solaris
  • Solaris Migration Consultant Solaris Upgrade Help
  • Specialist OS X Remote Services Mac Online Technical Support
  • Specialist SSL certificate management Consultant SSL management
  • Specialists Apple OSX Tiger Apple OS X Tiger Integration Support
  • Specialists Exchange 2013 Disaster Recovery Exchange 2013 In-Place Hold Onsite Technical Support
  • Support Windows 7 Evaluation On-site Technical Support Microsoft Windows 7
  • Support and Setup Windows Server 2016 Load Balancing Windows Server 2016 PowerShell Information Technology Consulting

  • Microsoft Windows 10 Migration Online Support
    Microsoft Windows 10 Specialists

    Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.

  • Symantec VelociRaptor Consulting Symantec Firewall Cybersecurity Firms
  • System Center 2016 and VMware Integration Engineer Top Rated System Center 2016 Hybrid Cloud Integration Technical Support
  • Redhat Linux, Solaris, UNIX Consultant Lakeland Florida
  • System Center MOM Professional Remote Monitoring and Reporting Online Troubleshooting
  • Technology Consulting Services Windows Server 2016 Workgroup clusters 24x7 Windows Server 2016 and SCOM IT Consultants
  • Technology Professional Skype for Business security Skype for Business Persistent Chat Engineers
  • Telecommuting Microsoft Consultant Subcontractor Job Computer Consultants Positions
  • Teleworker VoIP Online Consulting Support Outsourcing At Home Workforce IP Voice
  • Top Juniper SSL VPN Security Group Juniper SA700 SSL VPN Intrusion Detection
  • Troubleshooting Core Routers Largest 800 ISR Router Integration Services

  • Technical Consultant PowerPivot for SharePoint
    SQL Server 2012 Migration Consultant

    Progent offers the support of certified consultants and experienced software developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security consultants to help you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

  • Troubleshooting Microsoft Windows Server 2012 R2 Windows Server 2012 R2 Clustering IT Services

  • 24/7 Microsoft Certified Partner SMS Migration On-site Support
    Systems Management Server Support and Help

    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it easier to copy system images, manage mobile computers, and run management tools. In addition to alerting you about ways to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks that cover processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can minimize cost and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can help you develop sensible processes and standards to manage PDAs and intelligent portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to design a security strategy that incorporates policies, procedures and IT products to keep your IT computer system protected.

  • Urgent Network Security Testing Palo Alto Networks Palo Alto Networks PA-220 Series Firewalls Testing
  • Urgent Outsourcing Meraki and Nexus Switch Top Rated Meraki and Catalyst Switch Network Consultants

  • MOM 2000 Case Studies
    MOM 2005 Example Application

    Before Progentís MOM-based solution, system issues were approached reactively, once users were impacted by them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class reliability, security and productivity.

  • Urgent Remote Troubleshooting Windows 10 Provisioning Windows 10 Microsoft Deployment Toolkit Consultancy
  • VMware vCenter Orchestrator Consult Consultant Services VMware NSX and Site Recovery Manager
  • Wave 2 wireless controller Professionals Online Support Wave 2 wireless controller
  • Windows 2003 Information Technology Consulting Windows 2003 IT Consultants

  • Private Clouds for Small Businesses Consultant
    Private Cloud Integration Professional

    Progentís private cloud hosting service allows small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restore. You can use Progentís private cloud hosting service to avoid large capital costs for the acquisition, maintenance, and operation of computer hardware and facilities while benefiting world-class levels of network availability and security.

  • Windows 7 Evaluation IT Consultant Open Now Windows 7 Migration Setup and Support
  • Windows 7 Training Consulting Network Design Consultant Windows 7 Migration
  • Windows 8.1 Wireless Online Consulting Microsoft Expert Windows 8.1 Upgrade Technology Professional
  • Windows SBS Computer Consulting Remote Consulting Windows Essential Business Server
  • Windows Server 2008 DirectAccess IT Consultant Computer Consultant Windows Server 2008 DirectAccess
  • Windows Server 2008 Hyper-VI Online Support Windows Server 2008 Security Technology Consulting Services
  • Windows Server 2012 R2 Multitenancy IT Consulting IT Consultant Windows Server 2012 R2 Data Deduplication

  • Emergency SQL Server 2017 Mobile Reports Remote Troubleshooting
    Best Expert Microsoft Certified SQL Server 2017 SSRS IT Services

    Progent's Microsoft-certified SQL Server 2017 consultants can help your organization to plan and carry out an efficient upgrade from your current SQL Server environment to SQL Server 2017.

  • Windows Server 2012 R2 Virtual Fibre Channel Consultant Remote Support Services Windows Server 2012 R2 Clustering
  • network infrastructure documentation management Specialist ProSight infrastructure documentation management Consultant

  • Security Team Juniper Junos
    Juniper Junos Management Security Services

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.


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