Lakewood, CO Online Support from World-class Computer Troubleshooting Experts
Progent's computer technical support services can deliver your Lakewood, CO business low cost and consistent access to world-class computer engineers. By providing network consulting service when you require it, offering specialized knowledge for line-of-business applications, offering value-added services such as automated server monitoring, and invoicing only for support you use, Progent gives your Lakewood, Colorado company an affordable option for optimizing the profitability of small-scale business information systems. Whether you maintain an on-premises system, rely on cloud-based resources, or manage a hybrid cloud-and-local network, Progent is the intelligent way for organizations to create and support a robust and secure information network and to have fast availability of the seasoned help ordinarily restricted to businesses who can set up a sizeable internal information technology organization.

For larger businesses, Progent offers co-sourcing and project management support to add to the subject matter expertise of your in-house IT service team. Co-sourcing can save money and help meet schedules for major IT initiatives such as software design and development, business continuity planning and testing, security audits, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of accredited experts to help your business to plan and implement your cloud strategy.

Key IT Areas Supported by Progent for Businesses in Lakewood, Colorado
Progent's group of industry certified support professionals provides help for virtually all aspects of network systems used by companies of any size. Technologies supported by Progent in and around Lakewood include:

Service Delivery Alternatives for Lakewood, Colorado Businesses
Progent offers a variety of alternatives for providing small and midsize businesses with cost-effective computer services for technical support, consulting, hosting, and network management outsourcing. Progent's paradigm for providing computer support is based on the Help Desk Call Center structure familiar to larger IT support groups. Progent's Help Desk Call Center Support Mechanism ensures fast response, comprehensive service documentation, consistent follow-through, and tight cost control for a range of IT support delivery modes that include online repairs, in-person support, high-end consulting, plus server hosting.

  • Online Service
    Progent’s Technical Response Center (TRC) provides urgent and scheduled online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's certified service professionals can help customers to troubleshoot and fix network issues without the expense or delay of travel for onsite support calls. The experience of Progent's IT consultants makes it possible to handle the majority of network issues quickly. For the most challenging issues, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to advanced subject matter experts. Progent provides a convenient, web-based signup procedure for new customers to accommodate urgent situations and Progent charges per minute with zero sign-up charges or minimums, so you pay only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security engineers. Find out more information concerning Progent's remote computer troubleshooting expertise.

  • On-site Service
    Progent provides on-site computer support for signed-up customers in larger cities in the United States. Progent's onsite support technicians can operate in tandem with Progent's online service experts to deliver small businesses the ideal combination: in-person support technicians when you need them plus the on-line help of Progent's worldwide staff of network engineers, security specialists, and business software developers. The response time for in-person support visits is usually less than 24 hours. There is no sign-up or retainer charge for becoming a Progent customer for onsite support. Learn more concerning how to sign up for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive service desk solution that manages all facets of remote desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging problems. for more information, see Online Help Desk Services for Small Businesses.

  • Consulting Services
    Progent offers small and midsize companies affordable access to world-class IT professionals who can provide help with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network infrastructure, network protection consulting, high availability it system design, server virtualization strategies, plus configuration, customization and training for small business software including financials, operations, reporting, CRM, and office productivity software. Progent can help with one-time projects including site moves and massive software migrations, extended projects such as business information application programming and support, relational database application programming and administration services, and web design, continuing support such as Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system management, or urgent services such as disaster recovery and virus cleanup.

  • Application Server Hosting
    Progent can host vital business applications like Exchange Server and Microsoft SQL Server in order to provide small businesses with higher levels of reliability, protection, and recoverability than is feasible using the type of on-site data center that is achievable for most small and midsize companies. Because Progent uses the same facilities that support the equipment of some of the planet's largest IT companies, Progent can save you the expense of building and managing the systems required for enterprise-class environmental control, power failover, and uninterruptible Internet connectivity. For hosted application servers, Progent can also see to it that upgrades and revisions remain updated, protection and performance is constantly tracked, and systems and data files are regularly archived and available for complete and prompt restoration. Find out additional information about Progent's hosting services for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service provides full hosting for all of a small organization's servers in an environment that not only provides the highest degree of fault-tolerance and scalability but that is in addition convenient for customers to migrate to another service firm or to move internally whenever your business situation warrants it. Progent's Private Cloud hosting service is based on proven virtualization technologies that allow businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and network management while achieving world-class dependability and an unprecedented degree of vendor independence. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally administered package, can support the mixed- platform and non- standardized environments typical of smaller businesses, and retains control of the licenses in the customer's hands so that migrating to a different virtualized system is fast, reliable, and inexpensive. This eliminates ending up a prisoner of a single hosting provider while still offering all the savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent can provide expert online consulting services to help businesses of any size integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid architectures that seamlessly combine local IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote Network Monitoring and Management
Progent's value-priced ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including filtering, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and enables rapid recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, track, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex network management activities, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding devices that need important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top data security vendors to deliver centralized management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that all potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory environment. Both versions also include a year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with data security standards, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance expert. The interview is designed to help assess your company's ability to stop or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient AV and backup/recovery environment that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental system software and productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-authorized partner, Progent also can provide expertise for an ever more complex array of network technologies including firewalls, switches, routers, VoIP options, and wireless connectivity. In addition, Progent's CISSP-Certified security experts, CISM-authorized security engineers, CISA-certified security audit specialists and GIAC-certified information assurance experts can provide a company-wide perspective on network protection and can assist with advanced security projects such as Security information and Event Management (SIEM) solutions to help companies comply with industry standards and government regulations for network data protection and incident reporting.

The scope and size of Progent's consulting staff bring a unique set of advantages to companies wishing to maximize the productivity of their IT system within an affordable budget. These benefits include:

  • Best Industry Practices
    Progent’s team of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, at the forefront of network service, executing a wide variety of IT tasks for a large mix of clients. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This means that you get not only world-class IT skills, but also a consultant with field-tested approaches for fixing real-world IT problems rapidly. Find out additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing model is to bill for remote support and on-site help by the minute. As a result, you are billed only for received services. Progent does not impose a higher rate for off-hours or emergency service, and Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no registration fee and asks no monthly commitment for services provided during regular working hours. Many service organizations impose large minimum payments or charge in increments of fifteen minutes or more. Progent's small pricing granularity eliminates major bills for fast repairs. An additional benefit of by-the-minute pricing is that your company will not be tempted to permit simple problems to stay unaddressed until they become major problems. Find out more about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Support
    Progent has created a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike some independent consultants or local service firms who provide scant documentation or specifics of tasks done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports given by every staff member to each client. The discipline of detailing and organizing service records results in more effective service and eliminates a variety of typical problems such as when a service customer is effectively held hostage to a consultant who won’t release the keys to the kingdom. Read more details concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to handle problems that are within their comfort zone, Progent can focus on offering high-value skills where Progent has little competition. Small businesses who utilize freelance service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and tested processes to make their IT environments more reliable, protected, and productive. Find out additional information about Progent's knowledge transfer services.

How to Contact Progent
If your Lakewood, Colorado business wants to contact Progent to find out about network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Fast Online Technical Assistance
For immediate remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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If your business does not need urgent remote support but you think you will need technical services with your information system soon, you can conserve time and money and ensure that the right IT skill will be available when you want it by getting in touch with a Progent sales agent and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.

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24x7x365 Support and Setup IP phones
Cisco VoIP phones Technology Consulting

Progent's CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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24-Hour Dynamics GP Consultants
Dynamics GP/Great Plains Outsourcing

Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and business management tool built, like all Microsoft financial tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is simple to deploy and configure, and with its segmented design you can purchase only the functions you currently require, with the ability to expand clients and increase functionality when necessary. Progent’s Microsoft Dynamics GP Software support experts can help you install, configure and manage Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP.

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Cisco and Microsoft Certified Experts Fargo, ND, Bismark, ND, Grand Forks, ND, Minot, ND Manager North Dakota Small Business Computer Consulting Group
Citrix FlexCast Online Help Citrix VDI Support Outsourcing
Colocation Technology Consulting in South Bend Migrations
Computer Consulting Services Windows 2019 Server Irvine California Small Office Network Consultants Windows Server 2012 R2 in Irvine, CA

ProSight Behavior-based Virus Detection Consultants
ProSight Endpoint Security Integration Services

ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire threat progression including protection, detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.

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Consult Server Management Server Consolidation On-site Support
Consultancy Microsoft Access RDP Consultant
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Consulting On-site Support Windows, UNIX, Solaris
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Outlook autodiscover IT Consultant
Exchange Online and on-premises Exchange Engineer

Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on time and within budget.

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Windows Emulation for macOS Support and Help
Windows Desktop Simulation on Apple Mac Specialists

For businesses with a mix of Mac and Microsoft Windows computers, there are two basic solutions for running Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Windows-powered computer to use Microsoft Windows applications and share network resources. Virtual PC for Mac emulates Microsoft Windows on an Apple Mac computer so that you can run Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist you to manage these products for using Microsoft Windows applications on your Macs and can in addition assist your organization to evaluate and configure other products for Microsoft Windows platform simulation.

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Small Office Network Setup and Support
Small Business Integration Services

If you have a company information system with 10 to 50 network clients, Progent's network outsourcing services save your business from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality network expertise. By delivering IT support help when you need it, providing advanced expertise for critical technologies, offering value-added support such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an economical solution for maximizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and support a reliable and safe IT system and to have quick access to the experienced help ordinarily restricted to enterprises who are able to support a large in-house IT organization.

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24 Hour Design Microsoft T-SQL
Largest SQL Development Group

Progent's certified SQL Server application developers and database administrators can provide online consulting to help businesses of all sizes to build, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any element of application development in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

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Global Microsoft SQL Engineer
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Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to network users, lessening the complexity of creating, integrating, administering, and accessing company data and analytical applications in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in planning and building information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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Small Business Computer Consulting Firm Microsoft Office System
Microsoft Office System Setup Service

Progent’s IT outsourcing services for small businesses include designing 2003 Server, .NET Server, and Microsoft BackOffice systems, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving stubborn integration problems, and producing a company-wide security plan. Progent can show you how to maximize system availability and performance via zero-downtime technologies, redundant network topology, and proactive network monitoring. Progent also offers special project help for major migrations and can help with requirements assessment, product inventory, BOM development, vendor qualification, procurement logistics, and full documentation. Progent’s computer outsourcing help also features training for office productivity software such as Microsoft Office XP.

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Comprehensive Event Management Consultants
Network Monitoring Network Consulting

Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management solutions available as economical services designed to assist you to identify and fix a most IT network problems before they can hurt your business.

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Engineers Lync Server 2013 Mirrored Back End Servers
Consult

Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN calling across a wide assortment of desktop and mobile devices. Progent's certified Lync Server 2013 consultants and network integrators can help your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (with Lync Online) or mixed model suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management staff and users. Progent has expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

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24-7 Private Cloud Integration Consultant Services
 ProSight Hosting for Virtual Servers Technology Professional

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in a solution that gives the maximum level of availability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting options are based on proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.

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prime infrastructure Professional
CCIE Certified 8540 wireless controller Support and Help

Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.

Expert Microsoft Certified Support and Help SQL Server 2019 Backup On-site Support
F5 Networks 3DNS Remote Consulting High Availability Load Balancing Support Outsourcing
Fault Tolerant Inter-Office Connection Online Support Services Computer Consulting Windows 2008 Failover Cluster

Reporting ASP
Developer Firm

If you want to revamp your production web site, build internal webs for applications such as human resources or worker education, design a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including remote and wireless connectivity, to run your web solutions.

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Firewall Security Contractor Security Consultancies Firewall
Forefront TMG Technology Consulting Forefront Threat Management Gateway 2010 Online Support

SCCM 2016 and Windows Server 2016 Technical Support Services
 Online Consulting

Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

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Garland, TX Software Support Configuration Services Microsoft Exchange in Garland Centerville

Consultancy Small Business
Technology Consulting Small Business

Progent provide organizations of all sizes world-class network remote or onsite consulting for networks based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for businesses ranging from the small office to the global enterprise.

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Award Winning Design Consultant Georgia
Georgia IT Consulting Firm

Progent’s Technical Response Center offers affordable nationwide after-hours online support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide extended hours telephone help and online direct network access to troubleshoot and resolve technical problems quickly and economically.

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UNIX Technology Professional
Consultants Solaris

If your office computer system combines Sun Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy management, transparent dataflow, high reliability, superior performance, and tight protection. Progent's Sun Solaris and MS Windows integration support services feature IT architecture integration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online network help and repair, on-site technical support, and Help Desk services.

High-Availability Data Centers Engineers 24-7 High-Availability Data Center Consulting
Hybrid Configuration Wizard Professional Network Consultants Office 365 and iPhones

Connectix Virtual Server IT Services
Specialist MS Virtual Server Administration Website

Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and based on software first produced by Connectix, provides the power necessary to carry out hardware reduction, software migration, and server quarantine tasks via virtualization technology in an enterprise-ready IT environment with high scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies who want to improve ROI in application development and piloting, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can assist your company to evaluate and deploy Microsoft Virtual Server.

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WiFi Specialists
Android Integration Computer Consulting

Progent’s Wireless Consulting Services provide a fast, affordable option for companies of all sizes to integrate, manage, monitor and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

ISA Server 2006 Support and Setup Microsoft Expert Engineer ISA Server 2006
ISR Routers Information Technology Consulting Carrier Routing System Remote Support Services

Engineers ProSight password management
infrastructure documentation management Specialists

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of the time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.

IT Consulting Integration Services SharePoint

Fault-tolerant Interoffice Connections Specialist
Non-stop Interoffice Connectivity Support Services

Progent’s high availability interoffice connectivity and fault tolerant network infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity via redundant networks with automatic failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical non-stop interoffice connectivity.

IT Service Pleasanton Tech Outsourcing
Immediate Windows 2000 Server Technical Consultant ISA Server 2006 Support Organizations

SQL Server Replication Consultant Services
Microsoft SQL Server Networking Consultant

SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, reducing the complexity of creating, integrating, administering, and accessing company information and database applications in environments ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in designing and building data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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On-site Technical Support Microsoft Windows 2000
Microsoft Windows 2000 Outsourcing

Progent's certified Windows Server 2000 consultants offer computer support and information technology consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and support offerings include network planning, deployment, project management, on-site and off-site support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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Wireless LAN Consulting Services
Wireless LAN Technology Consulting Services

Progent can show you how to plan, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, select appropriate components, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11ac wireless system security strategy that is well integrated with the security plan for your entire business network.

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Subcontractor Job FAQ about Network Consultant

For replies to common enquiries about being a consultant at Progent, visit Jobs at Progent FAQs.

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ProSight IT Management Outsourcing Technology Professional
Remote Network Monitoring Specialist

Progent's ProSight family of managed IT services are geared to offer organizations who maintain minimal in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed services include predictable network maintenance costs, automation of routine management processes, continual absorption of new technology, graceful migration from older technology to modern solutions, improved fit between information technology with business objectives, guidance from seasoned network experts, and freeing up management to concentrate on business instead of ever-changing computer technology.

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Cisco Network Management Systems Consultant
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Progent's Cisco-Premier network engineers can help you to run Cisco's management utilities alongside a selection of powerful third-party products to create a complete network management strategy to keep your environment operating reliably, fully utilize expensive resources, guard your data, revive quickly from hardware failure or malicious assaults, and allow you to expand or reassign valuable resources intelligently and affordably as your company grows.

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Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support programs, small organizations can select a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, protection, and productivity.

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Skype for Business VoIP Consultancy
Skype for Business and Cisco Unified Communications Consulting

Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade.

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24x7 HelpDesk Consultants
Online Help Desk IT Services

The Help Desk support delivery structure used by Progent's Technical Response Center offers small organizations an affordable option to dependence on freelance service individuals by offering broad technical knowledge accessible to multiple engineering groups, optional round-the-clock access to emergency help, fast escalation to world-class experts for handling even the most intractable issues, service consistency and reliability, quick follow through enforced by seasoned IT service managers, a choice of convenient mechanisms for requesting service tasks, and a high level of progress transparency enabled by trouble ticket updates and available via a web portal.

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Consultant Services
Specialists Cloud-managed Email Security

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

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Microsoft Sharepoint Services System Consultant
Guru

Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.

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Consult Sun Solaris Remote
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Progent provides nationwide urgent phone support and consulting services for businesses who run UNIX or Linux environments or whose IT systems feature a mix of UNIX and Microsoft products. Online technical support provides optimum return for your information technology dollar by preserving client productivity and limiting the hours charged for computer analysis and repair. Sophisticated online support utilities and experienced technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by traveling to your site. In most of cases your IT problems can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to assist you with the most challenging system issues.

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ProSight Managed Services Consultancy
Consult Small Business Managed Services

Progent's ProSight portfolio of managed IT services are intended to provide organizations who maintain minimal in-house IT support teams with low-cost help from world-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include predictable network maintenance costs, smart automation of routine administrative tasks, continual absorption of the latest information technology, graceful migration from legacy technology to modern solutions, close alignment of computer technology with strategic objectives, access to veteran network experts, and freeing up management to concentrate on business rather than ever-changing information technology.

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Microsoft Dynamics GP 2015 Professionals
Microsoft Dynamics GP 2015 Custom Programming Consultancy

Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, works with the most popular handheld devices, permits single login with Azure Active Directory, and tightens security. Dynamics 2015 R2 also streamlines management reporting, includes new Workflows, expands the Web Client, and delivers more than 100 enhancements to its library of applications. Progent's Microsoft-certified consultants have the broad technical skills and experience to resolve the many technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.

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Microsoft ISA 2004 Server Network Consulting
Internet Security and Acceleration Server Support and Help

Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security installations for IT networks with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts are available to help your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Desktop Management Computer Network Consulting
Computer Consulting Services Intune

Progent's network engineers can assist your company to automate desktop PC update and patch management by delivering support for management tools that include Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.

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Microsoft Project Server Reporting Consultant
Urgent Microsoft Project Server 2013 Consultant

Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable remote support services based on proven best practices to assist businesses of all sizes to receive all the advantages of this leading platform. Consulting support available from Progent include system design, installation and migration, setting up secure collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training.

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Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center solution.

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Microsoft Experts Remote Monitoring and Reporting Support Services
System Center MOM Technology Professional

Even if your business has a minimal computer support staff and a modest technology budget, your information network can still have the same high availability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk call center to keep your vital network applications and servers operating.

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Cisco ASA firewall VPN On-site Technical Support
 Cisco ASA Configuration Support Outsourcing

Progent’s Cisco-Certified technology consultants offer experienced PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent’s network experts can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Progent's certified SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your business processes.

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Solution Provider Remote Branch Office
Project Planning Support

For corporations with branches in California or any area served by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and certified Cisco network consultants offer a range of network support services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, local or phone-based emergency support, and troubleshooting for data center hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises design, deploy and maintain massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP consultants can help you deploy Cisco products for connection solutions that combine simple, high-performance, integrated, and remote networking.

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Firewall Setup Firewall Security
Largest Security Organizations IPsec VPN

Progent provides small and mid-size companies expert consulting for Intrusion Protection Systems and IPsec VPN solutions from leading firewall and VPN security vendors including Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security strategy and choose the right technologies from a variety of suppliers to support your security objectives while sticking within your spending limits.

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Catalyst 2960 Switch Support and Help
Catalyst Switch IPv6 Consultants

Progent's Cisco-certified CCIE networking experts can help your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and move efficiently from legacy switches to modern devices.

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Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.

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24x7 Network Support Outsourcing
Remote Consulting Monitoring and Reporting

Even if your business has a small network support group and a modest IT budget, your information system can still feature the same high availability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the latest system management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital network applications and servers up and running.

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Computer Support Help Desk Services IT Consultants
Computer Support Help Desk Outsourcing Consultant Services

Progent's Microsoft authorized Consultants provide three service programs to help mid-size and large companies create an efficient and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the various high-quality Help Desk application programs on the market and decide which packages might be excessively costly, miss key functions, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who want to augment their internal Help Desk staff for special tasks or to fill in for vacationing or incapacitated personnel.

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24-7 Network Consultant Microsoft Exchange
Exchange 2019 and Outlook Online Support Services

Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.

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Careers
Network Consultants Full-Time Jobs

Progent is looking for a variety of on-staff employees including motivated Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE certification; and specialists in advanced network design with experience in mobile access, wireless integration, high-availability environments, business continuity solutions, data protection, and server virtualization. Progent is also hiring workstation support technicians, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also hiring experienced managers and administrators able to perform efficiently in our high-growth, virtual office model. Progent works with independent professionals with proven knowledge and hands-on background in important information technology areas beyond Progent's primary service concentration. Our Experts Group includes freelance consultants who offer consulting and development services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Macintosh, or Sun, or can provide world-class skills in areas such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Independent contractors certified by us cooperate with our full-time professionals to deliver comprehensive solutions for small and midsize business networks.

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Technical Consultant
Double-Take Backup and Restore Setup and Support

DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a range of cost-effective alternatives for replicating and restoring business-critical applications including Exchange Server, SQL, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small company IT networks to create a high level of fault tolerance and business continuity readiness at an affordable cost.

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System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that include Linux, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class online and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.

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Enterprise hybrid cloud integration Services
Google Cloud hybrid integration Engineer

Progent can provide advanced remote consulting support to help businesses connect their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering advanced consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.

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Project Management Consultants
Immediate Project Planning Consulting

For advanced project management support, Progent can provide the services of veteran information technology experts with decades of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure major projects are completed on time and on budget.

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Cisco VoIP Technology Consulting
24-Hour Cisco VoIP IT Management

Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software expertise.

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64-bit Upgrade Configuration
Engineers 64-bit Computing

Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the important 32-bit programs that you intend to retain as well as the new 64-bit versions of software you plan to install.

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IT Consulting Companies Cisco CCIE Remote

Progent's Cisco CCIE-certified networking consultants have extensive background assisting Internet Service Providers to architect, implement, administer, optimize, and debug fault-tolerant, extensible connectivity solutions appropriate for public networks.

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Technical Support
Support and Integration Microsoft Operations Manager

Remote continuous network monitoring, automated alarms, and actionable reports are vital to maintaining the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has advanced so far that companies of all sizes can afford a level of protection that was previously limited to large enterprises. Progent offers a variety RMM options delivered as economical service packages created to help your company to detect and fix a an array of IT network issues before they get big enough to hurt productivity.

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Microsoft Windows 7 Consulting Services

Progent's certified consultants offers remote and on-premises support services to help you to manage, maintain, and repair computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, backup and restore, online connectivity, mobile device management, Wi-Fi network design, and 24x7 network monitoring and alerts.

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Microsoft Project Server My Sites Specialist
Microsoft Certified Expert Project Server 2013 Troubleshooting

Progent's Microsoft-certified engineers offer in-depth support in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective remote consulting services following industry best practices to help businesses of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include system planning, installation and upgrades, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and customized online training.

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Consulting Services
OpenBSD Integration Consulting

Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.

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Consultant Services Dynamics GP System Migration Planning
Engineer Dynamics GP System Upgrade

Progent's consultants have supported Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, customization, training, and troubleshooting since the platform's debut. Progent can provide high-level support for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can help you to plan, validate, and carry out a cost-effective upgrade from a an outdated version of GP to the newest edition of Dynamics GP.

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Linux with Windows Specialist
Technical Consultant Windows and Linux

If your business computer system combines Linux technology platforms with MS Windows, Progent can help you to incorporate your servers into a unified network that permits all your operating systems to run side by side for easy management, transparent information exchange, high reliability, enhanced throughput, and tight security. Progent's Linux and Windows coexistence support services include IT architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and troubleshooting, on-site technical support, and Helpdesk services.

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24-7 Windows Server 2008 R2 Support and Setup
Services

Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and flexibility that accelerate output of on-site, branch office, and mobile workers. Progent's network experts can provide cost-effective remote engineering, troubleshooting, and training services to assist your company to plan, implement, and manage Windows Server 2008 R2 to add substantial business value to your information system.

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Security Audit Engineer
Microsoft and Cisco Certified Wireless Security Consult

Progent provides expertise for security analysis products such as LANguard from GFI for performing a variety of automatic system testing scans to uncover possible security gaps. Progent has broad knowledge of network auditing tools and can show you how to understand testing reports and respond appropriately. Progent can show you how to design security into your company operations, configure auditing applications, plan and deploy a protected system architecture, and recommend policies to maximize the security of your network. Progent's security engineers are able to show you how to configure a firewall, implement safe remote connectivity to email and data, and install VPN. Progent's qualified security engineers can also validate the security of web software and can run comprehensive information security assessments of enterprise-wide security to determine your company's compliance with recognized international security standards including FISMA, PCI, and ISO.

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Consultants
Cisco ASA Configuration IT Services

Progent’s Cisco-Premier technology consultants provide professional PIX Firewall support services encompassing architecture, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure connectivity services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, speed and availability for business networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative tools. Progent’s Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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Cisco Remote Support
Worldwide Part-Time CIO Online Technical Support

Progent can supply small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your business objectives. Your business can develop and install a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.

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Biggest Fortinet 30 Series Firewalls Specialists
24/7/365 Fortinet 100 Series Firewalls Online Support

Fortinet next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall consultants can help your business to configure your Fortinet FortiGate security appliances to safeguard your digital assets at the network perimeter, within the data center core, at branch locations, and at the cloud edge.

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Remote Microsoft SQL Consulting SQL Server 2008 Upgrade Help

SQL Server 2008 Migration Consultants
Top Ranked Programming Companies Microsoft T-SQL

Microsoft SQL Server 2005 offers powerful, familiar tools to computer experts as well as to network users, lessening the complexity of creating, deploying, administering, and accessing enterprise information and database programs on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in planning and deploying data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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Microsoft CRM Technical Consultant
Microsoft CRM Specialist

Progent's team of application experts can provide advanced consulting, software development, integration assistance, and webinar classes for leading applications that address key areas including ERP, general accounting, management reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support remotely, Progent can help clients anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-site visits without compromising the effectiveness of consulting support.

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Small Business Network Consulting Firm Microsoft Partner
Installation Certified Microsoft Partner

Progent is a Microsoft Certified Partner and has earned accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company more complete solutions for your information network.

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24/7/365 Crystal Development
Contract Programming

For custom application creation, Progent can supply software design experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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Consultants
Outlook autodiscover Consultant

Office 365 is Microsoft's extensive suite of client productivity programs and cloud services offered on a subscription basis. Office 365 apps and cloud services are offered in an array of product bundles targeted at customers ranging from students and households to global enterprises. Progent offers quick and affordable online access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can assist you to evaluate the wealth of subscription options available with Office 365 and configure your network with Office 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to build and manage hybrid networks that seamlessly combine on-premises and cloud products and services.

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Cisco VPN IT Consultants
Near Me Consultant Services

Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to expand with your changing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of hardware and software targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central user access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.

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Top Cisco firewall IPS IT Services
Online Help Cisco Firewall integration

Progent’s experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to modular enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, performance, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

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Microsoft Dynamics GP 2015 Custom Programming Consulting Services
Dynamics GP 2015 Power BI Programmer

Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud readiness, works with popular handheld devices, permits single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many IT and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful product.

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After Hours Red Hat Linux Remote Troubleshooting
Award Winning Fedora Linux Consultants

Progent's Linux support services provide small companies and software developers help with administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise offers you an easy one-stop source to help you build and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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Remote Support Cisco VoIP Phones and Unified CM
7800 Series IP Phone IT Consultant

Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

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Online Office Outlook Classes
Online Windows Desktop Training Design Company

Progent's webinar training classes offer small companies the cost savings, convenience, and flexibility of web-based seminars plus the effective training methods of seasoned instructors who employ advanced collaboration software to simulate live, interactive classes. Progent offers webinar education for popular desktop software including components of Microsoft Office such as Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and analytics software such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Top On-site Support Windows Server 2016 Storage Replica

Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can help you to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.

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Support and Help Fault-tolerant Failover Clustered Servers
Clustering Windows Server 2008 Consulting Services

The server cluster technology incorporated into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, configuration, and administration of clusters that offer improved levels of system availability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, easier configuration and installation, improved cluster management, new cluster infrastructure for maximum uptime, better protection and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help you evaluate the business benefits of Windows clustering, design and implement an installation, train your IT staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and test a disaster recovery plan.

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macOS Configuration Professional
macOS Online Services

Progent offers nationwide remote technical support and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's consultants offer Apple macOS and OS X users a range of services such as desktop support, migration to the current version of Mac OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote network consulting provides optimum leverage for your information technology budget by protecting user productivity and limiting the time billed for computer repair services. Advanced online support utilities and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without wasting time and money by going to your location. In most of situations your IT problems can be remediated over the phone or via a combination of phone help and online connectivity. Progent can make available Cisco certified CCIE network experts and CISM and CISSP certified security specialists to help you with the most challenging system issues.

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Cisco Remote Access Consulting
 Cisco Switch Small Business IT Consulting Company

Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust foundation for your onsite, cloud-centric, or hybrid data center and improve operations in key areas such as compute and storage utilization, security and compliance, versatility, uptime, and disaster recovery.

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Security Inventory Professionals
Consult Security Scan

Progent provides small organizations a pair of low-cost network security evaluation packages that include, at a preset price, remotely managed inventory scans of your security profile which are analyzed by expert security specialists who interpret the data collected by the remote scan, deliver unbiased summaries of your current security vulnerability, and make recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-quality assessments of your IT network's vulnerability to assault.

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Microsoft Lync Server Instant Messaging Troubleshooting
24x7 Specialists Lync Server 2013 and iPhone

Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN calling. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist your company to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help you to design and execute a smooth Skype for Business upgrade.

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Network Monitoring On-site Support
Global Remote Technical Support Server Monitoring

Even if your business has a minimal computer support group and a limited technology budget, your information system can still feature the same high reliability and responsiveness that once needed a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network professionals, the latest system management products for proactive monitoring and alerts, and economical service packages such as a help desk service to keep your mission-critical business applications and servers up and running.

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Solaris with Windows Specialist
Windows, UNIX, Solaris Onsite Technical Support

If your office network combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can help you to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy administration, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and Microsoft Windows coexistence assistance services include IT architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.

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Business Continuity Testing Engineer
Business Continuity Testing Technology Professional

Progent's Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, developing efficient migration methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping critical network initiatives on schedule.

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ProSight Patch Management IT Services
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ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so any looming issues can be addressed before they can impact your business.

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Computer Consultant VPN
Cisco VPN IT Consultant

Cisco's security and remote connection products for small organizations provide a full range of manageable security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align most closely with your business objectives.

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Microsoft Exchange 2010 Upgrade Consulting
Microsoft Exchange 2010 Upgrade Consultant

Progent's Microsoft-certified network experts can help your organization to determine the benefits of Microsoft Exchange 2010 for your business and can help you to design and implement an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, lowering the cost of equipment and support, simplifying management, and consolidating your key communications technologies.

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Progent can provide affordable online consulting to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.

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Call Desk Management Services Consultant Services
Remote Technical Support Helpdesk Services

Progent’s Co-managed Help Desk service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.

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VMware Server Virtualization Specialist
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Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent can provide world-class expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and application mobility.

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Microsoft Lync 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support to help you to manage and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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Remote Desktop Connection Client for Mac Consultants
 Windows Emulation for macOS Remote Technical Support

For businesses with a combination of Mac and Windows desktops, there exist two popular alternatives for using Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Microsoft Windows-based PC to run Microsoft Windows software and access network resources. Virtual PC for Apple Mac emulates Windows on a Mac computer so that you can use Windows programs locally. Progent's Mac technology consultants can help your business to maintain these products for running Windows applications on your Apple Macs and can in addition help your company to assess and install other products for Microsoft Windows PC emulation.

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Urgent InDesign Class

Progent's Mac experts can support the creative facets of Mac environments by providing help services and education in imaging, audio, and video. Progent's consultants can provide help in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

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Meraki MR72 Access Point Support and Help
IT Services Meraki Wave 2 Wi-Fi Access Point

Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to assist organizations of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to configure and manage Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or computing device.

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microsoft scom 2016 Consulting Services

Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for key workloads by offering unified, mixed-platform tracking of IT resources deployed throughout local datacenters and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite support to help businesses of all sizes to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from earlier releases or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.