Immediate, Low-cost Online Network Assistance for Lakewood, Colorado Small Companies
For over twenty years, Progent has specialized in providing enterprise-quality IT support services to clients who have small-business IT budgets. Progent has built a powerful service solution that features a streamlined, tightly connected virtual office infrastructure, custom online repair tools, a large team of consultants certified in a wide range of technical disciplines, a Help Desk service structure that maximizes efficiency and guarantees follow-up, a worldwide group of on-line troubleshooting experts, in-person support options for the majority of most zip codes in the U.S., and a company ethos committed to solving network issues in the shortest time and at the least cost to clients.

For mid-size and large businesses, Progent offers co-sourcing support to add to the skills of your internal IT support personnel. Co-sourcing can save money and minimize technical risks for big projects like software development, disaster recovery preparedness, security evaluations, merging datacenters, or technology migrations and upgrades.

Progent can in addition offer access to accredited consultants to assist your company to design and implement a sensible cloud strategy.

Primary Products and Technologies Supported by Progent for Businesses in Lakewood, Colorado
Progent offers the support of qualified consultants for all aspects of network technology found in small and midsize companies. Products and technologies serviced by Progent's consultants include:

Service Delivery Alternatives for Lakewood, Colorado Companies
Progent offers a variety of options for providing small and midsize companies with affordable IT services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for delivering computer support services is built on the Help Desk structure familiar to larger IT support groups. Progent's Help Desk Service Model ensures fast support, comprehensive service records, reliable follow-through, and tight expense control across a range of IT service delivery options that include online troubleshooting, in-person support, top-level consulting, as well as server hosting.

  • Remote Service
    Progentís Technical Response Center provides emergency and routine online service for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified support professionals can help customers to analyze and repair network issues without the expense or time loss of travel for onsite support visits. The background of Progent's IT consultants makes it possible to resolve most network issues rapidly. For the toughest problems, Progent's breadth of knowledge allows the support team to escalate trouble tickets to advanced specialists. Progent provides a convenient, web-based signup process for first-time clients to address urgent situations and Progent charges per minute with no startup charges or time minimums, so you pay only for the help you receive. Experts available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISA-certified security engineers. Find out additional information concerning Progent's online network support services.

  • On-site Support
    Progent offers onsite computer assistance for signed-up customers in major metropolitan areas in the U.S. Progent's onsite service technicians can operate in conjunction with Progent's online service experts to give small businesses the best of both worlds: on-premises support technicians when you require them plus the on-line expertise of Progent's seasoned staff of IT engineers, security specialists, and business application developers. The response time for in-person support calls is typically less than one business day. There is no sign-up or retainer fee for becoming a Progent client for on-premises support. Learn more details concerning how and why to sign up for Progent's onsite network support services.

  • Phone Support
    Progent's Contact Center Services are intended for small and midsize companies who require prompt and reliable support from a professional Contact Center with effective phone assistance, remote troubleshooting tools, and sufficient technical strength for all needed escalation. Because small and midsize companies usually are constrained by limited IT funds and can spare little executive attention for handling network support, Progent's Helpdesk Services can be the most efficient option to make sure that small business information systems are always up and running. Read more about Progent's Helpdesk outsourcing services.

  • Consulting Services
    Progent provides small and midsize businesses budget-friendly access to enterprise-class IT professionals who can deliver help with vital technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network design, network protection consulting, high availability it system consulting, virtualization solutions, plus configuration, customization and support for business programs such as financials, ERP and MRP, business analytics, CRM, and office productivity packages. Progent can help with short-term projects such as site relocations and major system migrations, extended projects like management analytics application programming and support, database software development and administration support, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure monitoring and system administration, or emergency response such as disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host vital business applications like Exchange Server and Microsoft SQL Server in order to provide small and midsize companies with higher levels of availability, protection, and recoverability than is possible using the type of internal data center that is practical for most small and midsize companies. Because Progent utilizes the same data centers that host the gear of some of the planet's biggest IT organizations, Progent can save you the cost of building and managing the infrastructure required for world-class environmental control, power backup, and uninterruptible Internet connectivity. For managed application servers, Progent can also see to it that upgrades and revisions stay current, protection and performance is continually tracked, and systems are regularly backed up and available for complete and rapid restoration. Learn more concerning Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small organization's servers in a setting that not only delivers the highest level of availability and extensibility but that is also convenient for customers to migrate to another service firm or to bring internally when your circumstance calls for it. Progent's Private Cloud hosting service is built around proven virtualization technologies that permit businesses with multi-vendor environments to save dramatically on the expense of hardware, infrastructure support, and IT administration while getting enterprise-class dependability and an unprecedented level of vendor alternatives. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in one centrally managed package, can support the mixed- OS and non- standardized environments typical of small businesses, and retains ownership of the licenses in the client's hands so that migrating to a new virtual host is fast, safe, and affordable. This avoids ending up a captive to a single hosting service while still offering all the economies related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers advanced remote consulting support to help businesses of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine on-premises resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images/, as well as Microsoft Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and debug their networking hardware like routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming network management activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that need critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading information security vendors to provide web-based management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further layer of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT personnel and your Progent consultant so that all potential problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory environment. Both also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with information security standards, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Special Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the baseline system software and productivity applications important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an ever more sophisticated collection of infrastructure technologies such as PIX and ASA firewalls, switches, routers, VoIP solutions, and wireless connectivity. In addition, Progent's CISSP-Premier security consultants, CISM-qualified security professionals, CISA-certified security audit consultants and GIAC-certified information assurance professionals offer a business-wide perspective on system security and can help with advanced security programs like Security information and Event Management (SIEM) solutions to help enterprises comply with industry standards and statutory requirements for IT data protection and reporting.

The breadth and size of Progent's engineering team bring a unique array of benefits to clients trying to maximize the productivity of their information network within a realistic budget. These benefits include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry background, in the trenches of IT service, executing a broad range of technical tasks for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This guarantees that you get not just world-class IT capability, but also a support engineer with proven approaches for repairing actual IT problems efficiently. Read more details about Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing policy is to bill for online support and in-person visits by the minute. Consequently, you are charged only for received services. Progent does not demand a higher rate for after-hours or urgent service, and Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no service activation charge and asks no monthly commitment for support services delivered during regular working hours. Many support organizations demand large minimum payments or charge in increments of fifteen minutes or longer. Progent's one-minute pricing granularity avoids major bills for quick solutions. Another advantage of by-the-minute invoicing is that customers will be less tempted to allow less critical problems to stay unaddressed until they become major ones. Find out more about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of IT Services
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports sent by each consultant to each client. The practice of documenting and organizing service activity allows more efficient support and avoids a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom. Learn more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent has few competitors. Small businesses who work with freelance consultants or who employ internal IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more robust, secure, and efficient. Read more details concerning Progent's knowledge transfer services.

How to Contact Progent
If your Lakewood, Colorado business wants to get in touch with Progent to find out about network outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Online Network Assistance
For immediate remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's servers in an environment that delivers the highest level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting services are based upon proven virtualization technologies that allow small companies with mixed- platform environments to save significantly on the costs of capital equipment, system support, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified network consulting experts. With Progent's economically priced network service packages, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small company information systems world-class availability, security and productivity.

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Progent's Cisco-certified CCIE network infrastructure experts can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone expertise, and CUCM/CallManager software support.

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Progent's Virtual Help Desk services are an integrated extension of your in-house IT support staff. This can include advanced call center features such as a dedicated telephone number with custom greeting. Progent can also rout calls automatically to staff technicians who are specially set up and trained to support your account. Also, Progent's Help Desk staff can manage trouble tickets from any client trouble ticket software for smooth integration with your in-house technical services group. Advantages of Progent's Virtual Computer Support Help Desk services include professional Microsoft Help Desk Call Center expertise the moment you call, transparent expansion of your internal support staff, comprehensive help for critical client issues, and by-the-minute billing.

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Progent's Microsoft-certified consultants have over a decade of background delivering messaging support for companies ranging from small offices to large enterprises. Progent provides economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and wireless email connectivity. Progentís Exchange consulting services can help you in designing and carrying out a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent offers integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to configure Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.

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Cisco has designed a full product line of routers including routers designed to provide the security, performance, and availability required by organizations ranging from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS operating system, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

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Progentís Microsoft certified consultants provide small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.

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The QTS Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering moving your primary or offsite backup system to Herakles/QTS, Progent can provide a range of budget-friendly consulting services including colocation relocation, system installation and upgrades, network optimization, comprehensive project management services, virtual server configuration, remote monitoring, streamlined network administration, application development, disaster recovery planning, security evaluation, and the support of the Progent Test Lab.

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Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and design services include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.

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Small to middle size companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Premier IT support experts. With Progent's affordably priced network service packages, small and midsize businesses can choose a simple Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company networks world-class reliability, security, and productivity.

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Network Support Help Desk Remote Technical Support

Progent's Network Help Desk Outsourcing Support Services are designed especially for small businesses who require immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who have to operate within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.

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Exchange 2013 Project Planning Online Support

Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped architecture. These improvements favorably impact vital facets of IT like ease of administration, availability, security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management services for Microsoft Exchange Server 2013.

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SCOM Resource Pools Integration Services

Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues uncovered by SCOM 2012.

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ProSight Server and Desktop RMM Consultants

ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your business.

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If your organization does not need urgent remote help but expects to need technical services with your network in the near future, you can conserve time and expenses and guarantee that the right expertise will be available when you require it by getting in touch with a Progent sales specialist and registering as a client. For more information, call 800-993-9400 or email information@progent.com.

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Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and extensive work with information security design. ISSAP security experts possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.

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Reports for Custom Web
Web Commerce Development Companies

If you want to update your production web site, create internal websites for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's consultants can also help you build and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web tools.

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Progent's expert solution designers and software developers can assist your business to build enhancements to Microsoft GP that address the special needs of your business while retaining the benefits of seamless Windows integration and connectivity. Progent can also provide help with a variety of development technologies that can be used to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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Progent offers affordable online support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy all-cloud or hybrid cloud networking models that seamlessly incorporate Amazon AWS resources. Progent can provide occasional expertise to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and within budget.

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Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing and distribution companies to manage supply chains and improve the efficiency of key processes in order to get products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that spans from occasional advice to solution design and project management. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Office 365 integration, training, and database administration.

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Aironet Wave 2 Wi-Fi AP Remote Technical Support
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Progent's certified wireless networking consultants can assist organizations of all sizes to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the performance, coverage, density, expandability, security and ease of management required for seamless connectivity between wireless and wired network infrastructure. Progent offers efficient online and onsite support for legacy and current 802.11ac Aironet access points and Progent can assist you plan and manage deployments of indoor and outdoor/industrial Aironet access points.

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Progent's CISSP-certified cybersecurity consultants can assist businesses of any size with any facet of information system security. Progent can help create efficient cybersecurity systems that guard a small business from advanced malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid networks that accommodate local, remote, and mobile clients accessing IT resources spread over a mix of physical sites and various clouds.

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Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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Cisco's Meraki line of access and distribution switches are intended for environments ranging from small branches to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting expertise to assist your company to plan and implement an efficient network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.

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Progent offers nationwide urgent phone support and consulting services for businesses who run Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Online network consulting provides maximum leverage for your information technology budget by protecting client productivity and shortening the hours charged for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your network problems can be remediated by telephone or via a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security specialists to assist you with the most difficult network issues.

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The Progent Test and Training Lab at the QTS Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep critical network initiatives on schedule.

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Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restore. You can use Progentís private cloud to avoid major investments in the purchase, upkeep, and operation of computer hardware and data center facilities while achieving the highest levels of system availability and physical security.

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Years of background providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that require network service with the flexibility associated with with small companies but which includes professional communications, thorough documentation, and adherence to enterprise IT protocols. If your corporation maintains a branch office located anywhere in California or any area served by Progent's engineers, Progent can offer a wide array of onsite and off-site network support services and network architecture assistance.

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NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles apart. Progent's team of seasoned network experts can assist your business to design, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional needs and IT budget. Progent can make sure you adhere to best practices for installing your MetroCluster environment by providing help with procedures like assigning shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your disaster recovery system to show adherence with information assurance standards and regulatory mandates.

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ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.

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Mid-sized businesses can derive all the advantages of Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's affordably priced IT service programs, medium-size organizations can select a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business environments who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide medium-size company information systems world-class reliability, security and productivity.

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Progent provides nationwide urgent technical support and troubleshooting services for businesses that operate UNIX or Linux networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Remote IT help provides optimum return for your information technology dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Sophisticated remote access utilities and skilled technicians and consultants allow Progent to handle the majority of network problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist you with the toughest network issues.

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Nagios and MRTG are useful, free monitoring utilities that operate under Linux and can be used to analyze UNIX environments, Windows systems, or multi-platform situations in which Linux and Windows coexist. Nagios lets network managers to track system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP-enabled network appliances including processors, routers, and switches. Progent's network integration engineers can show you how to utilize both these tools to tune and troubleshoot your system.

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SCDPM 2012 Cloud Backup Outsourcing
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Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of any size to plan, deploy, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers occasional help for fixing particularly challenging problems, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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SMS Server 2003 Migration IT Consultants

Progentís Microsoft certified experts provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important software quickly and automatically to appropriate workers, reduce software expense and adhere to licensing agreements by determining patterns of usage, improve Windows protection by increasing your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.

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Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Years of experience with Microsoft's email technology has made Progent one of the most qualified IT consulting firms in California for integrating messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 Email system, and outsourcing your Exchange Server management.

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Cisco's security and remote access solutions for small to medium sized companies offer a complete range of manageable protection hardware and software to help safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit best with your business goals.

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Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting messaging solutions for clients in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system offers protection, fault tolerance, easy connectivity for remote and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016, Exchange 2013, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013.

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Progent can provide advanced online consulting to help organizations connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize physical resources as well as cloud services. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud integration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.

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Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.

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Progent's Linux support experts provide small companies and developers assistance with administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of expertise offers you a convenient one-stop source to help you create and manage a secure and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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Progent has been providing SharePoint support since the initial product was published over a a dozen years, and Progent has the scope of IT knowledge to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; decide whether an on-premises, Cloud-based or hybrid configuration is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual tasks associated with your SharePoint 2013 deployment.

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Progent can provide economical online support from engineers skilled in a wide array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent can provide consulting support for all major backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist you to design, upgrade, or troubleshoot backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.

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Progent's certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, train your IT staff how to run enhanced management tools, and deliver ongoing consulting and troubleshooting via budget-friendly alternatives including Help Desk Call Center support and remote technical assistance.

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Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create specialized line-of-business applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that allow you to analyze your business more thoroughly, turning raw data into useful understanding of your company and customers.

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If you are producing UNIX-based applications on a network that includes Microsoft Windows-based servers, PCs, and office applications, Progent can provide comprehensive network support outsourcing that frees you to concentrate on your field of strategic expertise without the constant distraction of managing your business network. By using automated server monitoring and by delivering online and on-site assistance when your business needs it, Progent offers an economical solution for managing an IT network that features excellent dependability, protection, and efficiency. Progent's developer support services include comprehensive it outsourcing, virtual infrastructure, online and on-site service and repair, 24x7 monitoring, and Help Desk support.

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If you need help creating, improving, or repairing applications for Windows, Linux, or the Web, Progentís expert team of programmers, database architects, and project managers can help ensure you get the job done on time and within your budget. Progent's experienced software programmers offer affordable and efficient remote consulting for jobs as small as creating Vidual Basic scripts for Excel or as large as developing mission-critical database applications based on Microsoft SQL Server or Oracle.

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Progent's Microsoft-certified consultants have more than a decade of background providing messaging solutions for customers ranging from small offices to global corporations. Progent offers affordable support for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email systems, and implement remote and wireless email connectivity. Progentís Microsoft Exchange support services can assist you in designing and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent provides integration help for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major web browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.

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Meraki Wireless Access Point Computer Consulting
Meraki Wireless AP Engineer

Progent's Meraki wireless access point consultants provide remote and on-premises support to help organizations of all sizes to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a seamless network infrastructure that provides the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or device.

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Microsoft Exchange Hosting Engineers
Exchange Server Hosting Professional

Progent's Exchange Hosting and Management Services provide a world-class data center that features redundant electrical and environmental control systems, round-the-clock staffed security and operations center, and failover connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtualized machines for fault tolerance, smooth expandability, and fast recovery. Progent's services include complete incorporation with your business network, connectivity with mobile computing devices, continual tracking of efficiency and security, spam and virus filtering, security update and service pack management, Contact Center services, per-day data backup, and comprehensive messaging administration services.

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Windows Hyper-V 2016 incorporates core technologies initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, uptime, scale, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot environments to verify the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network topology for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, train your IT administration and technical support staff, and deliver as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.

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Microsoft Windows Server Update Services allows network administrators to install and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, IT staff can fully and easily manage the installation of patches that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

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Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive backgrounds assisting small businesses to minimize network downtime by providing cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore systems, and transparent system maintenance. Progentís business continuity experts can help your company to develop and validate a sensible business continuity plan that matches your business needs and budget. Progentís disaster recovery specialists can help you to architect, implement, and support resilient technologies including non-stop Internet connectivity, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.

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Microsoft Consultants for Windows 10
Windows 10 Edge Support and Integration

Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management, teleworker access, security and compliance, automated provisioning and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for network management staff and end users, and post-migration technical help.

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Infor SyteLine CloudSuite Customer Portal Consulting
Infor SyteLine CloudSuite Specialist

Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key processes in order to bring products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or onsite services that spans from occasional guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and database administration.

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Microsoft Project Server My Sites Professional
Microsoft Project Server My Sites Consult

Progent's Microsoft consultants can provide advanced expertise in deploying, operating and troubleshooting any edition of Microsoft Project Server and can deliver a wide variety of affordable remote consulting services based on industry best practices to assist businesses of all sizes to receive all the benefits of this powerful platform. Support services offered by Progent include solution planning, software configuration and migration, strategies for secure collaboration among onsite and offsite users, network optimization, and customized webinar training classes.

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Wireless Professionals

Progentís wireless engineers can help small companies plan, select, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a degree of security that matches or exceeds wireline connections. Progent offers expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to select and install the wireless link solutions that align best your business requirements.

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Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience creating Microsoft-based security designs for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company plan and implement a configuration of ISA Server 2004 that supports your information protection needs without limiting your productivity.

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SCCM 2016 Patch Management Support and Help

System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, provides health monitoring, allows safe self service, and offers a single control mechanism for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help you with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.

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CRISC Firewall Support
Consultant for CRISC Certified Network Risk and Information Systems Control Architect

Progent offers the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and budgetary guidelines.

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Project Management Services
IT Development Project Services

For advanced project management assistance, Progent offers the services of senior information technology professionals with years of background in technology management, program development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to best practices to ensure that development or deployment projects are successfully completed on schedule and within budget.

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Oracle Recovery Manager Engineer
Oracle database Design

Progent can provide affordable online access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also provides support for Streams replication technologies and Oracle Recovery Manager.

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CRISC Certified Risk and Information Systems Control Manager Engineers

Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management (ERM) strategy based on best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.

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Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small organizations to minimize network downtime by offering affordable remote consulting for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progentís business continuity consultants can assist you to develop and test a sensible business continuity plan that aligns with your business needs and budget. Progentís disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and multi-location data centers.

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Exchange 2016 Disaster Recovery Integration Support
Specialist for Microsoft Exchange

Progent can help your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

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64-bit Upgrade Specialist
Consulting Services for 64-bit Migration

Progentís Microsoft-certified consultants can help your organization to enhance your servers or desktops from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit processing, plan an efficient migration process that minimizes operational disruptions, and provide inexpensive, expert online support to aid you to install 64-bit operating systems and application programs on your existing hardware.

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Progent has over 10 years of experience integrating, and supporting the key components included with System Center and can assist your organization to plan, configure, manage, and repair your Microsoft System Center solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist your organization to migrate to the current edition of System Center from an earlier release or from another datacenter management solution to provide the benefits of best-in-class provisioning, management automation, security, plus infrastructure and critical application availability and performance monitoring.

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Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT service packages, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, protection, and productivity.

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Windows Server 2012 R2 Live Migration Computer Consulting

Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.

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Active Directory Review Specialists
Network Infrastructure Health Reports Consultants

Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an objective assessment of the health of their network. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits like a cleaner and safer Active Directory implementation. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with information security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and higher availability.

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Microsoft Dynamics CRM Technology Consulting
MSCRM Online Support

Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer relationships. Built-in Sales and Customer Service modules allow in-house staff to share data to help promote sales success and offer steady, effective customer service. Progent can set up the optimal network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your sales or customer service databases.

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Sun Solaris Consulting Services
Professionals for Sun Solaris

Progent's Sun Solaris family consulting services offer small and mid-size companies and developers support for managing and supporting Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad array of experience offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect key areas like ease of administration, availability, security, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.

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Progent's pricing model is to charge for online support and in-person visits per minute. Consequently, you are charged just for received support. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and asks no monthly commitment for services delivered during normal business hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick fixes so you will not be forced to allow simple problems to fester.

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