Expert Remote Technical Support for Lansing, Michigan Small Business Computers from World-class Consultants
Small companies have traditionally been underserved by large IT service firms. Many small companies permit themselves to grow overly dependent on freelance consultants or small support organizations who lack the size or comprehensive skill sets to react promptly or efficiently to network emergencies. Still other small companies resort to giant service firms that employ personnel able to provide standardized solutions to common problems but who do not have the background and technical scope to deal with the diversity of configurations and absence of standards typical of small company information systems.

Progent's time-tested methodology for delivering affordable and successful technical service to small companies has made Progent one of the premier Microsoft-certified network consulting organizations in the country. Progent has delivered online help to businesses in every state in the country (See Progent's customer testimonials).

For medium-size and enterprise companies, Progent offers co-sourcing services to reinforce the subject matter expertise of your internal network service staff. This can cut costs and minimize technical risks for major projects like software design and development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or software migrations and upgrades.

Progent can also offer access to accredited consultants to help your company to plan and execute your cloud computing strategy.

Primary IT Areas Serviced by Progent for Businesses in Lansing, Michigan
Progent's group of certified support professionals provides assistance for all facets of network systems found in companies of all sizes. Practice areas supported by Progent in Lansing include:

Support Delivery Alternatives for Lansing, Michigan Businesses
Progent has a selection of alternatives for providing small businesses with cost-effective IT services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for providing computer support is based on the Help Desk Call Center structure familiar to big IT organizations. Progent's Helpdesk Service Mechanism ensures rapid response, comprehensive activity documentation, consistent follow-up, and strict cost monitoring across an array of IT service delivery alternatives that include remote troubleshooting, on-premises help, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-based systems in the United States and globally. Progent's seasoned service professionals can assist customers to troubleshoot and fix hardware and software issues without the cost or time loss of in-person service calls. The background of Progent's IT consultants makes it possible to handle the majority of network issues rapidly. For the most challenging problems, Progent's depth of expertise makes it possible to escalate trouble tickets to advanced subject matter experts. Progent offers a streamlined, web-accessible registration process for new customers to address urgent network problems and Progent charges by the minute with zero startup charges or time minimums, so you pay only for the support you get. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISA-certified security engineers. Find out additional details about Progent's remote network support expertise.

  • Onsite Support
    Progent offers on-site technical assistance for registered clients in larger cities in the United States. Progent's on-site support personnel can work in conjunction with Progent's remote service engineers to deliver small and midsize businesses the best of both worlds: hands-on service technicians when you require them plus the on-line help of Progent's worldwide staff of IT consultants, security specialists, and business software programmers. The response time for on-site support visits is typically under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for onsite service. Learn more details concerning why to register for Progent's onsite computer support.

  • Help Desk
    Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that handles all aspects of online Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent offers help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems. For details, visit Help Desk Services.

  • IT Consulting Expertise
    Progent provides small and midsize businesses affordable access to world-class IT professionals who can provide help with critical products and technologies including
  • Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network infrastructure, network security engineering, high availability network consulting, virtual server strategies, plus integration, programming and training for business applications such as accounting, operations, management reporting, sales automation, and office productivity packages. Progent can help with short-term projects including site moves and massive software migrations, longer term projects like management reporting application development and customization, database software development and DBA services, and web development, on-going services such as System Center 2012 Operations Manager support and Operations Manager 2016 consulting for IT infrastructure monitoring and network management, or urgent response like disaster recovery and malware removal.

  • Application Server Hosting
    Progent can host critical business applications such as Exchange and MS SQL in order to provide small companies with higher degrees of reliability, protection, and recoverability than is possible using the class of internal data center that is achievable for most small companies. Since Progent utilizes the same facilities that host the gear of many of the world's biggest IT companies, Progent can save you the investment in building and maintaining the systems required for world-class environmental control, power backup, and redundant Internet access. For hosted application servers, Progent can also see to it that patches and revisions stay updated, security and efficiency is continually monitored, and systems are consistently archived and available for full and prompt restoration. Learn more concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides full hosting for all of a small company's servers in a setting that not only delivers the highest level of availability and scalability but that is also easy for clients to migrate to another support firm or to move in-house if your business situation warrants it. Progent's Private Cloud hosting service is built around proven virtual server technologies that permit businesses with mixed networks to benefit dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while getting world-class reliability and an unparalleled degree of vendor options. Unlike conventional SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric software in a single centrally managed solution, can support the mixed- OS and non- standardized networks typical of smaller companies, and keeps ownership of the software licenses in the client's hands so that migrating to a new virtualized system is fast, reliable, and affordable. This avoids becoming a prisoner of a specific hosting provider while still providing all the savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Consulting
    Progent offers advanced online support to help businesses of all sizes connect their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that combine physical resources along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a range of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's value-priced ProSight suite of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that meets your organization's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding devices that need important software patches, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of leading data security companies to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your Progent consultant so that all potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save up to half of time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a more manageable Active Directory environment. Both also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost network management, improved compliance with information security requirements, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized expert at the fundamental system software and productivity applications important to the majority of small and medium-size companies and local governments. As a Cisco-certified partner, Progent also can provide expertise for an ever more complex collection of network products such as PIX and ASA firewalls, routers and switches, VoIP options, and wireless networking. In addition, Progent's CISSP-Premier security consultants, CISM-authorized security engineers, CISA-certified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide view of network protection and can assist with complex security projects such as Security information and Event Management (SIEM) solutions to help companies meet business guidelines and government mandates for network data protection and reporting.

The scope and size of Progent's consulting staff bring a unique set of benefits to customers wishing to maximize the productivity of their information system within a realistic budget. These benefits include:

  • Best Methodology
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of real-world industry experience, at the forefront of IT support, executing a wide variety of IT projects for an extensive mix of businesses. Every Progent support professional shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its support team. This guarantees that you get not only world-class technical skills, but also a consultant with proven approaches for fixing real-world network problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing policy is to bill for phone support and on-premises help by the minute. Consequently, you are billed only for delivered services. Progent does not demand a higher rate for off-hours or emergency support, and Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no startup charge and requires no retainer for services delivered during regular business hours. Many support firms demand large minimum fees or bill in increments of fifteen minutes or more. Progent's one-minute billing granularity avoids major bills for fast fixes. Another benefit of granular billing is that your company will not be tempted to permit simple issues to stay unaddressed until they grow into major ones. Learn more about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Support
    Progent has developed a comprehensive service reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small service organizations who offer minimal documentation or details of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service reports given by every staff member to every client. The practice of detailing and archiving service activity results in more efficient support and avoids a variety of common problems such as when a service client is effectively held captive to a consultant who wonít release the keys to the kingdom. Read more about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve problems that are within their comfort zone, Progent is able to concentrate on providing hard-to-find services where Progent has little competition. Small companies who utilize independent service providers or who employ in-house IT personnel gain when Progent transfers knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and productive. Read additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
In case your Lansing, Michigan business wants to get in touch with Progent to find out about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Assistance
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Support Services SQL Server 2008 SQL 2008 Analysis Services Consult

  • Lync Server 2013 Reverse Proxy Server Consult
    Microsoft Lync 2013 Network Engineer

    Progent's Microsoft consultants can assist you to assess the value of Lync Server 2010 for your environment and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that unifies the administration of IM and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent can in addition help your company to perform an efficient upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the team-computing functions of MS Office programs, and provide training and continuing technical support for Microsoft Lync and other Microsoft platforms.

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  • 24/7 Microsoft Sharepoint Server 2013 Computer Consultancy Services Microsoft Small Business Server Tech Support

  • Short Term IT Staffing Consulting
    IT Consultants On Demand IT Staffing Services

    Progent's short-term staff augmentation services allow businesses to meet the need for IT support personnel without incurring the costs and hassle that come with vetting and recruiting experienced technical help and without increasing your permanent workforce.

  • 24x7 Remote Workforce Endpoint Management On-site Technical Support IT Consultants Offsite Employees Endpoint Management
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    Consulting Microsoft Activesync

    Progentís professionals offer experience in a variety of technologies relevant to mobile networking such as system infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft certified experts can save your company time and expense by using their wireless experience to help you select and integrate mobile access solutions that make sense for your business. Progent can also optimize your network architecture so that wireless PDAs work more reliably.

  • 64-bit Processing Specialist 64-bit Server Remote Technical Support
  • 64-bit Server Online Help 64-bit Upgrade Remote Support Services
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  • After Hours Juniper NetScreen VPN Security Consulting Juniper Firewall/VPN Firewall Configuration

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    Windows 2012 R2 Technical Consultant

    Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create a corporate-wide security plan, automate IT administration, assist with application development, and generate and validate a DR/BC plan.

  • Aironet Wireless AP Troubleshooting Consulting Services Aironet 3600 Access Point
  • Anti-Virus Installation support Urgent Postini Information Technology Consulting
  • Apple OS X Tiger Information Technology Consulting Support Macintosh OSX
  • Azure and SCDPM integration Consultants Azure and SCDPM integration Specialist
  • Azure and SharePoint integration Consultants Azure Disaster Recovery Engineer
  • Branch Offices Online Support Services Remote Consulting Sales Office
  • CCIE Certified ASA 5500 Consulting Services Cisco Firewall and IPS On-site Technical Support
  • CISSP Certified Security Technology Professional 24x7x365 CISSP Certified Cybersecurity Auditor Consulting Services
  • Network Documentation Networking Lansing, MI
  • CRISC Risk Evaluation Setup and Support CRISC Risk Identification Technical Support
  • Cisco 2800 ISR Router Integration ISR Routers Troubleshooting
  • Cisco ASA 5500-X Firewall with Firepower Integration Cisco ASA Firewall VPN Consultant

  • Microsoft Azure AD configuration Programming
    Azure migration Development Firms

    Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment investments. Azure includes a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical mistakes small companies make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

  • Cisco Router Consultant Cisco CCIE Online Systems Support

  • 64-bit Migration Consultant Services
    Consulting 64-bit Migration

    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit programs which you want to keep as well as the new 64-bit editions of software you plan to run.

  • Class Macintosh Classes Office Excel for Mac
  • Consultancy Citrix Stage Manager Consulting Citrix Lab Manager

  • Exchange 2003 Server Upgrade Engineer
    Integration Support Exchange 2003 Upgrade

    Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration plan that avoids productivity downtime, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, repair, and design services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.

  • Consultant At Home Employees Data Protection Technology Consulting Work at Home Data Protection
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  • Juniper SRX220 Router Security Auditing
    Security Audit Services Juniper SRX240 Router

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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  • Microsoft Certified Expert Exchange Online and on-premises Exchange Network Consulting
    Office 365 authentication Computer Engineer

    Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that transparently integrate local and cloud resources.

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  • Microsoft Windows 10 SCCM Professional
    Specialist Microsoft Windows 10

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  • Emergency SQL Server 2017 Consultants Technical Consultant SQL Server 2017 Database Migration

  • Protecting UNIX
    Biggest Sun Solaris Cybersecurity Tech Services

    If your company runs a Solaris environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier consultants can help your entire enterprise in a wide array of security areas such as security management procedures, security architecture and models, connection management systems and methodology, software development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM and ISSAP define the basic competencies and worldwide standards of knowledge that network security professionals are expected to master. These certification provide IT management the assurance that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and theory to offer effective security support and consulting services.

  • Excel Sparklines Solutions Provider Top Rated Outlook 2016 Software Support
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  • Services VMware VCDX certified
    After Hours VMware Infrastructure Technology Professional

    Progent offers the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

  • Exchange Server 2000 Specialist Top Rated Microsoft Exchange Support and Integration
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    Online Troubleshooting SCCM 2016 Troubleshooting

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  • Linux Network Monitoring, Nagios and MRTG Technology Professional Support and Help Nagios
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    Nagios and MRTG are powerful, free monitoring utilities that run on Linux and can be used to analyze UNIX/Linux networks, Windows systems, or mixed-OS situations where the Linux OS and MS Windows coexist. The Nagios monitor lets system managers to track network services including SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring engineers can assist you to use both these utilities to tune and repair your system.

  • Mandriva Linux Engineer Ubuntu Linux Consultant Services

  • VMware NSX Security Consultancy
    24-Hour VMware vCloud Director vCD Professionals

    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed instantly and managed with a high level of automation independent of the physical components making up the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to design, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.

  • Microsoft Azure Virtual Machines Programming Companies Microsoft Azure hybrid cloud integration Consultancy
  • Microsoft Computer Consultants Windows Server 2016 and System Center Support Services Windows Server 2016 Load Balancing

  • Offsite Employees Endpoint Management Setup and Support
    Work at Home Endpoint Management Support and Integration

    Progent can help small and mid-size organizations to install unified remote endpoint management tools for maintaining endpoint devices operated by work-from-home employees.

  • Microsoft Consultants Subcontractor Telecommuting Network Consultants Job Opening
  • Microsoft DPM Offsite Data Backup Service Onsite Technical Support Network Consultants Microsoft DPM Offsite Data Backup Service
  • Microsoft Network Technical Support Lansing, Ingham County
  • Microsoft Dynamics GP 2015 App Development Specialists Dynamics GP 2015 Excel Reports Design Firms
  • Microsoft Dynamics GP Consulting Services Business Portal for Dynamics GP Professionals
  • Microsoft Dynamics GP System Update Consulting Services Immediate Engineers Microsoft Dynamics GP System Update
  • Microsoft Exchange 2010 Upgrade Consultant Technical Support Microsoft Exchange 2010 Upgrade
  • Microsoft Exchange Remote Support Microsoft Expert Exchange 2013 SharePoint integration On-site Technical Support
  • Microsoft Expert Exchange 2003 Upgrade IT Consultant Microsoft Exchange Upgrade Consultant Services

  • wireless VoIP phone integration IT Consultant
    Emergency wireless IP phone upgrades Online Technical Support

    Progent's Cisco-certified Wi-Fi technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.

  • Microsoft Expert Windows SBS 2008 Technology Professional Microsoft Small Business Server Remote Support Services
  • Microsoft Experts Windows Server 2016 Stretch Clusters Computer Consultant Technical Support Services Windows Server 2016 Multi-domain clusters
  • Microsoft ISA Server Technology Consulting Internet Security and Acceleration Server Troubleshooting
  • Microsoft Computer Technical Support Group Ingham County Michigan
  • Microsoft Information Technology Consulting Largest Microsoft Windows IT Consultants
  • Microsoft MCA Support Work At Home Job San Jose Microsoft MCSA Consultant Positions
  • Lansing Okemos Holt Haslett Recovery Services Windows Security
  • Microsoft Office Solution Providers Microsoft Consultancy Firms
  • Microsoft Project Server 2013 Integration Services Immediate Microsoft Project Server 2013 Technology Consulting
  • Microsoft SMS Server Remote Support Services Microsoft SMS Online Help
  • Microsoft System Center 2012 Configuration Manager Consultant Services 24-Hour System Center 2012 Configuration Manager Remote Consulting
  • Small Business Network Support Team Lansing
  • Microsoft System Center Operations Manager Support Outsourcing Remote Monitoring and Reporting Computer Consulting
  • Microsoft Teams IT Consultant 24x7 Microsoft Teams and iPad Consultancy
  • Emergency Phone Support Small Office Computer Consultants Lansing
  • Microsoft Teams with Microsoft 365 Consultant Microsoft Teams conference bridges Consulting
  • Monitoring and Reporting Network Consultant MOM 2007 Online Help
  • NetDocs ndOffice Specialists NetDocuments Migration Specialists

  • Cisco Firepower Technology Consulting
    Technology Consulting Cisco Firepower 1000 Series Firewalls

    The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, manage and debug firewall solutions built on ASA firewalls with Firepower Services.

  • Network Consultants SCCM 2012 Device Management System Center 2012 Configuration Manager Network Engineer
  • Network Consulting Aironet Wireless Access Point After Hours Aironet Wireless AP Technical Consultant
  • Network Security Evaluation Solaris Security Auditing Sun Solaris
  • OS X Technical Support Technology Professional Technology Professional macOS Remote
  • Microsoft Exchange Small Office IT Support
  • Offsite Backup Service Services 24/7/365 Computer Consulting Remote Backup and Restore Service
  • Offsite Data Backup Service Remote Technical Support Microsoft DPM 2010 Backup Service Specialists
  • On-site Technical Support SCVMM 2012 and SharePoint IT Consultants SCVMM Migration
  • Online Support Services SharePoint 2013 Excel Services Microsoft SharePoint Server 2013 Online Support Services

  • NetApp MetroCluster Disaster Recovery Engineers
    NetApp MetroCluster Troubleshooting Engineers

    NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with synchronous replication to provide rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) apart from each other. Progent's roster of seasoned network experts can help you to design, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster DR solution to show adherence with information assurance standards and government mandates.

  • Online Technical Support SharePoint Server 2010 Support and Help SharePoint Business Connectivity Services
  • Outlook autodiscover Consulting Services Best Office 365 Exchange migration Remote Support Services
  • PowerPivot for Excel IT Consultant SQL Server Analysis Services On-site Technical Support
  • ProSight Email Data Loss Protection Professional 24-7 Email Block Lists Services
  • ProSight Endpoint Protection Services Remote Technical Support Endpoint Virus Immunization Specialists
  • ProSight Enhanced Security Protection Specialist ProSight VM Security Professional
  • ProSight Managed IT Services for Small Businesses Professional Remote Network Management Outsourcing Consultant
  • Professionals Sun Solaris Remote UNIX Online Small Business IT Outsourcing Companies
  • Progent's Management Consultants Progent Management Consultancy Services
  • Project Pilots Specialist 24/7/365 Technology Professional Project Implementation
  • Ragnar Locker ransomware recovery Specialists NotPetya ransomware recovery Engineers
  • Remote Access Support Services VPN Network Consultants
  • Remote Office Online Technical Support Branch Location Remote Technical Support
  • Remote Services 64-bit Computing 64-bit Upgrade Technical Consultant

  • Computer Engineer Windows, UNIX, Solaris
    Windows and Solaris Computer Consulting

    If your business operates a UNIX, Linux, or Solaris environment or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can assist your whole organization in a broad array of security topics such as security administration practices, security architecture and models, access management systems and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the core competencies and worldwide standards of knowledge that network security managers are required to possess. These accreditations give executive management the assurance that those who have earned their CISA or CISM certification have the experience and theory to offer effective security management and engineering services.

  • Remote Support Job Microsoft Consultants Subcontractor Microsoft Consultants
  • Remote Troubleshooting Office Wireless Online Support Small Business Wireless

  • Consultancy Microsoft Live Communications Server
    Help and Support Microsoft LCS Server Instant Messaging

    MS Communications Server provides Instant Messaging and presence in a scalable, enterprise-grade package featuring enhanced protection, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from lower costs and improved business efficiencies, enhanced individual productivity, and stronger IP security with this easy-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to realize all the advantages of Office Communications Server across your entire organization.

  • Remote Troubleshooting Telecommuter VoIP 24/7/365 Technical Support Services At Home Workforce VoIP

  • Computer Consultants SQL Server Management Studio
    Troubleshooting SQL Server 2012 AlwaysOn Availability Groups

    Progent can provide the support of certified consultants as well as experienced database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure a cost-effective and secure IT infrastructure that lets you realize the full business benefit of SQL Server 2012.

  • Specialist Microsoft and Cisco Lansing, Ingham County
  • SCCM 2016 Troubleshooting Consulting Network Consultant SCCM 2016 and SQL Server 2016

  • Microsoft Partner Information Technology Manager
    Installer Microsoft Partner

    Progent is a Microsoft Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client endorsement and are afforded the tightest operational relationship with Microsoft. The knowledge, skills, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your business better solutions for your IT system.

  • SCOM 2012 Management Packs Integration SCOM 2012 Cloud Monitoring Help and Support
  • SIP Migration Online Support IP PBX Consulting
  • SMS Server 2003 Migration Specialist Systems Management Server Support and Integration
  • Networking On-site IT Support Lansing Okemos Holt Haslett
  • SQL Server 2014 Delayed Durability Technology Consulting Services Troubleshooting SQL Server 2014 Database Migration

  • Lync Server 2013 and Android Consultant Services
    24 Hour Technology Professional Lync Server 2013 Back End Server

    Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web meetings with app sharing, as well as IP-based and PSTN telephony enabled for a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system architects can help your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (via Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.

  • SQL Server Applications Consultants Developer Firm MS SQL Server
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  • Security Certification Juniper SRX Series Firewall Juniper SRX Series Gateway Network Consultants
  • Security Planning Cybersecurity Team Computer Associates Security Audit Services

  • Palo Alto Networks Panorama Cybersecurity Group
    Palo Alto Networks DNS Security Information systems Security Outsourcing

    Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation security environment that spans your data center and cloud resources and protects all users at any location with any device.

  • Services Solaris with Windows Windows and Solaris Engineer
  • SharePoint Backup and Recovery Online Help SharePoint 2019 Communication Sites Support
  • Short Term IT Staffing Integration Services Immediate Staffing Online Consulting
  • Small Business Network Management Services Consult IT Management Outsourcing Specialists
  • Small Business Online Troubleshooting Microsoft Certified Partner Migration Consulting Small Office
  • Small Office Computer Network Support Group Small Office Troubleshoot
  • Small Office Small Business IT Consulting Firms Experts Small Office
  • Small Office Support services Small Office Information Technology Outsourcing Group
  • SonicWall Capture ATP Security Companies SonicWall Capture ATP Protecting
  • Specialists Office 365 authentication 24x7 Office 365 and iOS Online Technical Support
  • Stealth Penetration Testing Cybersecurity Companies Urgent Cybersecurity Penetration Testing Technology Consulting
  • Remote Help Desk Information Technology Consultants Lansing, MI U.S.A.
  • Sun Solaris Upgrading Upgrade Consultant UNIX
  • Technical Support Services IP phones VoIP Phones IT Services
  • Threat Management Gateway On-site Support Support Threat Management Gateway
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  • Top ISP Selection Consultancy 24-Hour ADSL2+ Engineers
  • Top Internet Security and Acceleration Server Technical Support Services Microsoft ISA 2004 Server IT Consultant
  • Top Quality Small Business WAPs Support and Help Small Business WAP500 AP Consultants
  • Top Quality Windows 7 Migration Online Consulting Top Ranked Integration Support Windows 7 Upgrade
  • Top Ranked Cisco CCNA Contractor Jobs Urgent Contract Job Recruiter Cisco Consultant
  • Top Ranked Lync Server 2013 Reverse Proxy Server Engineers Consult Lync Server 2013 Web Apps Server

  • Top Ranked Consultant Services Microsoft Exchange Server 2010 Migration
    Exchange Migration Services

    Progent's Microsoft-certified network experts can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will provide fast payback by increasing your productivity, cutting the cost of equipment and support, simplifying management, and integrating your vital communications platforms.

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  • ASA Firewall with Firepower Support Outsourcing
    24-7 Support Cisco ASA and VMware

    Progentís Cisco-Premier network consultants provide professional PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, speed and reliability for business networks of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progentís network experts can show you how to choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Urgent CISA Certified Security Expert BlackBerry Enterprise Server Express Technical Support Services BES Express Consultants
  • Urgent Consulting Services Company UNIX Online Solaris Online Small Office Network Consulting Services
  • Urgent Microsoft SMS Support and Integration SMS Upgrade IT Services
  • Urgent Online Consulting SCVMM 2016 and VMware ESXi SCVMM 2016 and PowerShell Support
  • VMware vCloud Director vCD Consultant Services Immediate VMware vRealize Orchestrator vRO Consultants
  • Virtual Machine Hosting Consulting ProSight Virtual Server Private Cloud Hosting Professionals

  • Microsoft SMS Server Computer Engineer
    Expert Microsoft Certified Setup and Support SMS Server Migration

    Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software by making it easier to copy system images, control mobile devices, and operate management tools. In addition to alerting you about techniques to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you plan and perform IT projects that cover processes that Feature Packs are intended to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you define efficient processes and policies to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that incorporates standards, processes and IT products to keep your IT computer system protected.

  • WannaCry Ransomware Cleanup Consulting WannaCry Ransomware Cleanup Engineer

  • Extended Help Desk Professionals
    Remote Consulting Supplemental Call Center

    Progentís Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

  • Windows 10 Compatibility Testing IT Solution Providers 24x7 Windows 10 Compatibility Testing IT Specialists
  • Windows 2003 Support Services Windows 2003 Technical Support
  • Windows 7 Migration IT Consultant Microsoft Windows 7 Evaluation Consultant
  • Windows Security Network Consulting Ingham County Michigan Urgent Network Consultant Services
  • Windows Server 2019 Storage Replica Setup and Support Network Consultant Windows Server 2019 Windows Time Service
  • Windows SharePoint Services Engineer 24 Hour SharePoint Portal Server Information Technology Consulting
  • XTML Development Company 24x7 Microsoft Experts ASP Coder

  • Computer Consulting Cisco Firepower Configuration
    Cisco Firepower Configuration Computer Consultants

    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

  • iPhone and Power BI integration Support iPhone and Barracuda integration Professionals
  • macOS Security Audits Computer Consultant Technical Support OS X Snow Leopard Security
  • wireless IP phone integration Specialist wireless IP phone integration Online Support Services

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