Laredo, TX Online Help from Certified Network Service Experts
Progent's computer support services can provide your Laredo, TX business affordable and consistent access to world-class consulting experts. By providing IT consulting service when you require it, offering specialized knowledge for key applications, delivering value-added services such as automated server monitoring, and billing only for services you receive, Progent gives your Laredo, Texas business an economical solution for maximizing the business value of small-scale office networks. Whether you have an on-premises datacenter, rely on cloud-based resources, or have a hybrid cloud-and-local network, Progent is the smart way for organizations to create and support a reliable and safe information network and to benefit from quick access to the experienced support typically available only to enterprises who are able to set up a sizeable internal IT group.

For larger businesses, Progent can provide co-sourcing services to add to the subject matter expertise of your internal network support group. This can reduce expenses and help meet schedules for major IT initiatives like application design and development, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or software migrations.

Progent can in addition provide access to certified experts to help your company to design and execute your cloud computing strategy.

Key Practice Areas Supported by Progent for Laredo, Texas Office Networks
A Microsoft-certified Partner IT service company with a large group of Cisco Premier CCIE network experts and Apple Computer accredited consultants, Progent offers emergency troubleshooting and affordable online consulting to Laredo, TX small businesses for a broad array of information technologies such as:

Service Delivery Alternatives Available for Laredo, Texas Businesses
Progent has a selection of alternatives for providing small businesses with affordable computer services for troubleshooting, consulting, hosting services, and IT administration. Progent's model for providing IT support is built on the Help Desk Call Center structure familiar to larger IT support groups. Progent's Helpdesk Service Model promotes rapid support, comprehensive service documentation, reliable follow-up, and strict cost monitoring for a range of IT service delivery options that include online troubleshooting, onsite support, top-level consulting, plus server and application hosting.

  • Online Support
    Progentís Technical Response Center offers emergency and scheduled online support for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. Progent's seasoned support professionals can assist customers to analyze and fix network issues without the expense or time loss of on-premises service calls. The background of Progent's network engineers makes it possible to handle the majority of network problems quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent offers a convenient, web-accessible registration procedure for new customers to address emergency network problems and Progent charges by the minute with no sign-up charges or minimums, so you pay only for the assistance you receive. Specialists available online include Cisco-premier CCIEs, Microsoft-Certified MCSEs, and CISA-certified security engineers. Learn additional information about Progent's remote computer support services.

  • On-site Support
    Progent offers onsite computer support for signed-up customers in larger cities in the United States. Progent's onsite service personnel can operate in conjunction with Progent's online support engineers to deliver small and midsize companies the best of both worlds: on-premises support technicians when you require them as well as the on-line expertise of Progent's worldwide team of network consultants, security professionals, and business application developers. The wait time for in-person service calls is typically less than 24 hours. Progent requires no start-up or retainer fee for becoming a Progent client for on-premises service. Find out more details concerning how and why to register for Progent's in-person network support services.

  • Help Desk
    Progent's Helpdesk Outsourcing Services are designed for all businesses who need fast and reliable access to a professional Contact Center with effective phone assistance, online repair capability, and sufficient technical strength for full problem escalation. Because smaller businesses typically are constrained by limited information technology funds and can spare scant executive bandwidth for dealing with network support tasks, Progent's Help Desk Call Center Outsourcing Services can be the most cost-effective option to make sure that small business information systems stay productive. Read more details concerning Progent's Helpdesk outsourcing services.

  • Consulting Services
    Progent provides small and midsize companies budget-friendly availability of world-class IT professionals who can deliver help with vital products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network infrastructure, company-wide network security engineering, high availability network design, virtualization solutions, plus configuration, programming and training for small business applications such as financials, ERP, reporting, sales automation, and office productivity software. Progent can help with short-term projects including site relocations and massive system migrations, extended initiatives such as business information application programming and customization, database software development and administration services, and web design, continuing support including System Center 2012 Operations Manager expertise and SCOM 2016 consulting for network health monitoring and system management, or urgent response like disaster recovery and virus cleanup.

  • Application Hosting
    Progent can host critical applications like Exchange Server and MS SQL to provide small businesses with greater degrees of availability, security, and performance than is possible with the class of in-house data center that is realistically affordable for the majority of small companies. Because Progent utilizes the same facilities that host the gear of many of the planet's largest information technology organizations, Progent can save you the cost of creating and maintaining the systems required for enterprise-class cooling, electrical backup, and redundant Internet connectivity. For hosted applications, Progent can also ensure that upgrades and revisions stay updated, protection and efficiency is constantly monitored, and systems are consistently backed up and available for full and prompt restoration. Learn more concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting provides complete hosting services for all of a small or midsize company's servers in a setting that not only delivers the top level of dependability and scalability but that is also easy for clients to transfer to another support firm or to bring internally whenever your business situation calls for it. Progent's Private Cloud hosting is structured around proven virtualization technologies that permit small businesses with multi-vendor networks to save dramatically on the costs of hardware, infrastructure maintenance, and network management while achieving enterprise-class availability and an unprecedented level of vendor independence. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric software in one centrally administered service, can support the multi- OS and non- standardized environments typical of small businesses, and retains ownership of the software in the client's hands so that moving to a new virtualized system is fast, reliable, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the savings associated with SaaS hosting alternatives.

  • Hybrid Cloud Integration Support
    Progent offers advanced remote consulting support to help companies of any size connect their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that combine local resources along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering high-level consulting services online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Progent's Low-Cost Managed Services for Remote IT Management
Progent's affordable ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to automate the entire malware attack progression including protection, detection, mitigation, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Endpoint Security
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your company's unique needs and that helps you demonstrate compliance with legal and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent action. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when problems are discovered. By automating complex management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require important updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security vendors to provide web-based control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the state of critical assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup system that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged leader in supporting the fundamental system software and office productivity applications used by most small and mid-size businesses. As a Cisco-certified partner, Progent also offers help for an ever more sophisticated collection of network technologies including firewalls, routers and switches, VoIP solutions, and wireless access. Furthermore, Progent's CISSP-Certified security consultants, CISM-certified security professionals, CISA-certified security audit specialists and GIAC-certified information assurance experts offer a business-wide view of network protection and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises comply with industry guidelines and government regulations for network data security and reporting.

The breadth and depth of Progent's engineering team offer a powerful set of benefits to customers trying to maximize the business value of their information network within a realistic budget. These advantages include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier experts average more than ten years of hands-on professional experience, in the trenches of network service, executing a broad range of IT projects for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its consulting personnel. This ensures that you get not just expert IT help, but also a consultant with field-tested methods for fixing actual IT problems quickly. Learn more details concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for remote service and on-site visits per minute. Consequently, you are billed only for received services. Progent does not demand a more expensive rate for off-hours or priority support, and Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no registration fee and asks no monthly commitment for support services delivered during normal business hours. Many service organizations impose large minimum fees or bill in increments of fifteen minutes or more. Progent's small billing granularity does away with king-size bills for fast repairs. An additional advantage of by-the-minute invoicing is that you are not inclined to allow less critical problems to fester until they become big ones. Learn more about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Network Support
    Progent has created a comprehensive support reporting system that stores and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who provide scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the support reports given by every consultant to each client. The practice of detailing and organizing service records allows more efficient service and avoids a variety of common problems such as when a support client is virtually held hostage to a consultant who refuses to let go of the keys to the kingdom. Find out additional information about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on offering high-value services where Progent faces few competitors. Small businesses who utilize freelance service providers or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and efficient. Learn additional information about Progent's knowledge transfer services.

Get in Touch with Progent
If your Laredo, Texas company needs to contact Progent to ask about network outsourcing, consulting, or technical support services, phone 800-993-9400 or go to Contact Progent.

Immediate Online Network Help
For fast online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

64-bit Computing Consulting Services 64-bit Server Computer Consultants
64-bit Upgrade Technical Support Services Consultancy
ASA and PIX Firewall Consulting Services On-site Technical Support
Access to External Support Databases Setup Microsoft Consulting Best Practices Solution Providers
Outlook Mac IT Consultant
macOS and Exchange Online Consulting

Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send messages, examine the GAL, import addresses, sync up appointments, and invite fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.

Aironet 802.11ac AP Upgrade Technology Consulting Services Aironet 1700 Access Point Computer Consultant
Windows Server 2016 and System Center Configuration
Windows Server 2016 Security and Compliance Computer Consulting

Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Amazon MWS integration Contract Programming Design Firm for Amazon MWS integration
Anaheim Network Design Anaheim, CA Network Consulting Firm
Award Winning Cisco and Microsoft Certified Network Design Consultant for Sandy Springs Cisco and Microsoft Certified Sandy Springs, Georgia Outsourcing Technical Support
Microsoft MCSE Jobs Available
Cisco Consultants Jobs Available

Progent wants to find fulltime, results-oriented Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISM or comparable security certification; and high-end network design experts with a background in mobile access, wireless networking, service continuity, workplace recovery, data preservation, and server virtualization. Progent also is hiring professionals who can join our staff of helpdesk support specialists and remote support professionals. In addition, Progent is looking for experienced administrators able to operate productively in our high-growth, virtual office environment.

Billings Montana Technical Support Organization Cisco and Microsoft Migration Firm
BlackBerry Enterprise Server Express IT Consulting BlackBerry Enterprise Server Express Online Troubleshooting
Company-wide Standards for Best Practices Small Business Computer Consultants
Best Practices Network Engineers

Progentís team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry background, in the trenches of network support, performing a wide range of technical projects for an extensive mix of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This means that you get not just expert technical skills, but also a consultant with proven approaches for using computer knowledge to solve real-world IT problems efficiently.

BlackBerry IT Outsourcing Firm SF Bay Area BlackBerry Exchange Support Outsourcing in Bay Area
BlackBerry Redirector IT Manager Jefferson County Kentucky BlackBerry Synchronization Tech Consulting Louisville International Airport SDF
BlackBerry Software Computer Networking Colorado Springs Colorado Emergency BlackBerry Enterprise Server IT Outsourcing Company Colorado Springs
Benefits for Home Based Network Consultants Contractor Jobs
Virtual Office Job for Benefits for Home Based Network Professional

Our compensation model is built on revenue sharing, so just like being an independent consultant, your income is directly tied to your generated revenue. Some Progent consultants focus on quality of life and elect to work at an easy pace, using our self-determined schedule to pursue individual pursuits like hiking, motorcycle racing, snow boarding, fishing, vacations, or spending free time with relatives and acquaintances. Other consultants use the chance to make major bucks through hard effort and long days. Progent completely supports both sides of the spectrum plus any point in the middle.

BlackBerry Software Technical Support Outsource Networking Consultancy Services for BlackBerry Synchronization
Microsoft Office SharePoint Server 2010 Professional
SharePoint Server 2007 Professional

Progentís Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, teams and information. SharePoint Server offers a central spot for your employees or customers to connect to, manage, distribute and interact with useful data, documents, and software and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the data theyíve created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can assist your organization to support your existing SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.

BlackBerry Wireless Computer Specialists Network Design and Configuration in Omaha Council Bluffs
Boston Massachusetts Computer Network Firms Boston, MA, Worcester, MA, Springfield, MA, Lowell, MA, Cambridge, MA Security Consultants
Boston, Suffolk County Small Business IT Consulting Company for Cisco Boston, Suffolk County Cisco Network Support
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Custom .NET Developer Firm
Software Design Firm

For custom application creation, Progent can supply software design experts to write line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics products including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

California Davis Security Consulting Firms Yolo County Networking Group in California
Catalyst Switch VLAN Network Consultant Global CCIE Certified Computer Consultant
Notebook VPN Software Consulting Services
Migration for Smartphone Synchronization

Progent's remote connectivity and wireless synchronization experts can assist you to plan and configure connectivity solutions for remote desktops, laptops, and smartphones so they work seamlessly with your IT network, enabling you to improve the efficiency of your remote workforce.

CentOS Linux, Sun Solaris, UNIX Outsourcing Mandrake Linux, Sun Solaris, UNIX Support and Help
Centennial Software Security Consultant Server Migration Specialists for Centennial, CO
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SCCM 2007 Software Inventory On-site Technical Support
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Progent can help you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security, and increase worker output by ensuring that operating systems and applications stay current, tracking product licenses, and reporting usage profiles so you can make informed purchasing decisions. When your organization is ready to update your SCCM 2007 change management solution, Progent can assist you to plan and implement an efficient migration to System Center 2012 Configuration Manager.

Cisco CCIE Small Business Server Support Potter County Texas Help Desk IT Service Providers Amarillo, Randall County
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Progent can provide the support of RIM BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry expert and minimizing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This breadth of expertise, combined with Progent's efficient remote support model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT network.

Cisco Consultancy Services Group in Polk County Iowa Cisco Network Service in Des Moines Iowa
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Juniper Firewall Evaluation

Progent's Juniper Networks-authorized network engineer can assist your company to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's premiere network control software to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist you maintain networks that incorporate a mix of Juniper's software platforms.

Computer Consultants for Nagios Nagios for Linux Consulting
Computer Consulting Company Boston, New England, Massachusetts Troubleshooting in Massachusetts - Boston, MA, Worcester, MA, Springfield,MA, Lowell, MA, Cambridge, MA
Linux RedHat Phone-based Consultants
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Progent offers nationwide online technical support and troubleshooting services for businesses who operate environments based on variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote technical support offers maximum return for your information technology budget by preserving user efficiency and shortening the time charged for network analysis and repair. Advanced remote support tools and experienced technicians and engineers allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM premier security specialists to assist you with the most challenging system problems.

Computer Consulting Services Outsource
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Specialists for Email Encryption Key Management
Email Bayesian Analysis Professionals

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, scalability, and flexibility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective online consulting, technical support, and education services to help you to plan, implement, and manage Windows Server 2008 R2 in order to add substantial strategic value to your information system.

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Corpus Christi Security Consulting CISSP Certified Security Corpus Christi Migration Companies
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Debian Linux, Solaris, UNIX Network Consulting El Paso, Fort Bliss El Paso, Fort Bliss Online Technical Support for CentOS Linux, Solaris, UNIX
Debian Linux, Sun Solaris, UNIX Online Support Services Mandrake Linux, Solaris, UNIX Specialist in Louisville Kentucky
Red Hat Linux On-site Support
Consulting Services for Gentoo Linux

If you are producing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that allows you to concentrate on your field of strategic expertise without the constant hassle of maintaining your company information system. By using automated server monitoring and by delivering online and on-site support when your business needs it, Progent offers an economical solution for maintaining an information network that features excellent dependability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service information technology outsourcing, virtual infrastructure, online and on-site service and troubleshooting, network monitoring services, and Help Desk services.

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Progent's Computer Help Desk Outsourcing Services for PC desktop technical support are designed especially for small businesses who need immediate availability of a Help Desk Call Center with professional telephone support and effective escalation options but who must work within a restricted IT budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Software Recommendation and Integration.

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Amazon EC2 endpoint Developer
Amazon Web Services integration Development Firms

Progent offers affordable online support to assist businesses to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, system design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent offers as-needed support to help you to overcome complex technical issues or Progent can deliver comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and within budget.

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Progent can provide affordable remote access to an Oracle MySQL RDBMS DBA or application programmer and can assist organizations of any size to integrate and maintain MySQL within a reliable IT environment that provides high levels of performance, expandability, and protection. Progent also has experience assisting businesses migrate databases from an Oracle environment to MySQL.

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SCVMM 2012 Reporting Remote Support Services
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Progent can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your business to move from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible return on investment.

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Microsoft Lync Server 2010 Engineer
Microsoft Lync Server Professionals

Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can assist you to plan and execute an installation of Lync Server 2010 that unifies the management of IM and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can also help your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and offer online seminars and continuing support for Lync and other Microsoft platforms.

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Wi-Fi IT Consultant
Wireless LAN Configuration

Progent can show you how to design, configure, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend appropriate hardware and software, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a complete 802.11ac wireless network security strategy that is well aligned with the security strategy for your entire business network.

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ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt productivity.

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PCLinuxOS Linux Technology Professional
Ubuntu Linux Technology Professional

Progent's Linux consulting experts provide small businesses and developers help with managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single source to help you build and maintain a protected and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Microsoft Access desktop Reporting
Microsoft Access application programming Professionals

Progent offers cost-effective online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert support for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also offers custom webinar classes for Access programming and database administration.

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Microsoft Azure hybrid cloud integration Consult

Progent offers advanced online support to help companies integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid network models that utilize local IT assets along with public clouds. To help you to integrate public clouds with networks, Progent can provide a range of cloud integration support services such as Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.

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Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining email systems for businesses in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment offers protection, high uptime, easy access for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2K Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013.

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Microsoft Exchange Cluster Remote Consulting
Consulting for Zero Downtime Network

Progentís high availability network consultants provide reliability consulting, disaster recovery services, network load balancing, non-stop interoffice connectivity, non-stop Internet interface design, high-availability data center services, and other high-availability networking services to show your small business integrate a 24x7 environment for mission-critical applications. Progent has the background to design economical, 24x7 systems by deploying the evolving suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.

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Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange systems. This permits you to have certain mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 network. Progent's Exchange specialists can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

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Intune and Windows 10 Consulting Services
Intune and Apple iOS Professionals

Progent's Intune consultants can assist your organization to assess the strategic value of adopting Microsoft Intune for administering your portable computers including notebooks, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to define security policies, set up pilot environments to evaluate the benefits of Microsoft Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune solution.

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Router Education
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Progent practices knowledge transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their scope, Progent can concentrate on delivering high-value services where Progent has little competition. Medium-size businesses who work with trusted independent consultants or who employ internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their networks more reliable, secure, and productive.

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WatchGuard XTM Firewall Technical Support Services
WatchGuard SSL VPN Consulting Services

Progent provides support services for WatchGuard Firewall/VPN security products including the WatchGuard XTM and Firebox series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall security product that fits your network security plan and meets your computer budget. Progent can also assist you to combine WatchGuard Firewall/VPN and SSL VPN products with protection products from other suppliers and provide a one-stop source for network help, education, and security consulting.

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ISA 2000 Server Information Technology Consulting

Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security designs for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small business plan and deploy an installation of ISA Server 2004 that meets your information security requirements without limiting your network.

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Our Experts Group provides consulting in important technologies such as Apple OS networking and applications; Support for Linux, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and vertical program support; CIO, management information analyst, and project logistics services; Custom program design and integration; Web, eCommerce, Electronic Data Interchange, and customer portal design and deployment; SQL management and performance help; Business intelligence expertise; and Telecom architecture consulting.

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Dynamics GP eConnect Specialists
Dynamics GP eConnect Professional

Progent's background delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw information into useful understanding of your business.

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To see replies to common enquiries about becoming employed by Progent, refer to Working with Progent Frequently Asked Questions.

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Consulting for Windows Server 2016 Hyper-V
Windows Server 2016 Remote Credential Guard Remote Support Services

Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to help organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

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CISSP-ISSEP Cybersecurity Consultancy
Engineer for CISSP Certified Cybersecurity Manager

Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity systems that protect a small business from advanced threats or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid networks that accommodate local, online, and mobile users accessing network resources spread across multiple physical datacenters and various clouds.

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Services for Dynamics GP Modifier
Consultant Services for Dynamics GP Modifier

Progent's expert solution designers and software developers can assist your company to build customizations to Microsoft Dynamics GP that support the special requirement of your business without losing the advantages of Windows integration. Progent can also offer help with a range of software development technologies that can be used to create integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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Remote Access On-site Support
Information Technology Consulting for Remote Access

Cisco's network security and offsite connection technology for small organizations provide a complete line of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection devices and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that fit most closely with your business goals.

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Small Business Server Premium Add-on Support and Integration

Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with real-world expertise and broad experience in designing and implementing effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing network solutions based on the SBS suite of servers and applications.

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Consultants for Microsoft SQL Server 2005

Progentís Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.

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SQL Server Reporting Services Engineer
MSSQL Support and Integration

Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, managing, and accessing company information and database programs in environments ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and wide knowledge in planning and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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Progent provides national online help and troubleshooting services for companies who operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft Windows technology. Remote network consulting offers optimum return for your information technology dollar by extending client efficiency and limiting the time billed for network repair services. Sophisticated online access technology and experienced technicians and consultants allow Progent to handle most network issues without squandering time and money by traveling to your location. In the vast majority of cases your network issues can be remediated by telephone or through a mix of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to help you with the toughest network problems.

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SMS Server Upgrade Integration

Systems Management Server provides added capability for change and configuration management of Windows-powered systems through SMS Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it easier to install system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you develop sensible processes and policies to manage handheld computers and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can help you develop a security strategy that includes standards, procedures and technologies to keep your IT network safe.

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Microsoft Office XP Support Companies
Microsoft Office 2000 Small Business Computer Consulting Companies

Progentís IT outsourcing packages offer budget-friendly network support for small companies. Whether it includes planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying a new email platform, monitoring your system, or developing a web-based business solution, outsourcing your IT technical services can contain expenses and eliminate risks, permitting network support budgets to grow in a more moderate and manageable fashion than is possible by building up a large, all-purpose internal network support staff. Progentís Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system architecture for your vital applications powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.

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Security Consultancies for Juniper SSG520M Router

Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.

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ASA Firewall with Firepower Online Support

The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your existing PIX or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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wireless VoIP phone integration Remote Consulting
Integration for wireless IP phones and CUCM

Cisco's wireless VoIP phones are hardened wireless devices designed for workers who are on the move within office, warehouse, retail or other venues where management requires portable phones that provide more administrative control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as APs, routers, wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide online and on-premises support to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

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Small Business Computer Network Consultants
Small Office Computer Network Support Companies

Progent offers businesses of all sizes world-class IT remote or on-premises consulting for information systems based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.

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Unified CM and Microsoft Office Support and Help

Cisco Unified Communications Manager (Unified CM), previously named CallManager, operates as the heart of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express offer a modern IP-PBX by integrating with unified messaging applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's CCIE-certified consultants offer effective and budget-friendly remote and onsite expertise to assist businesses of any size to build and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing UCS server failover systems for high availability, capacity planning, and integration with Exchange and Skype for Business.

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Linux RedHat Remote Services
Linux Remote Engineers

Progent provides national online help and troubleshooting services for companies who operate networks powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides maximum leverage for your information technology budget by protecting user productivity and shortening the time billed for computer repair services. Sophisticated remote access technology and experienced technicians and consultants allow Progent to handle most IT problems without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security professionals to assist with the most challenging system issues.

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Microsoft Exchange 2003 Upgrade Outsourcing
Exchange 2003 Upgrade Online Troubleshooting

Progent's Microsoft Certified engineers can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or updates and can provide onsite personnel to assist large companies with installations of Microsoft Exchange in the or any area served by Progent's engineers.

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Online Troubleshooting for Core Routers
3900 Router Support and Integration

Cisco has developed a full array of routers including routers designed to deliver the protection, bandwidth, and availability required by organizations from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.

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Solaris Remote Migration Consultants
Sun Solaris Online Specialists

Progent offers national online help and consulting services for companies that run Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows products. Remote technical support provides maximum leverage for your IT dollar by preserving client efficiency and limiting the time billed for network repair services. Sophisticated online access utilities and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of telephone support and remote access. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the most challenging network problems.

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Oracle 10g Configuration
IT Consultant for Database DBA

Progentís expert programmers, database architects, and project management consultants can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned program managers for advanced planning and program co-ordination or Progent can help clients fill in expertise gaps by providing relational database designers and programmers skilled in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications like SQL Server and Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development tools and can help businesses to create, expand, repair, or migrate web applications to utilize the most current web technology.

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Endpoint Monitoring and Reporting Support and Integration
Online Help for Automated Server Inventory

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running efficiently by checking the health of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your business.

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Information Technology Consulting for Virtual HelpDesk
Virtual Help Desk Setup and Support

Progent offers three essential kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your customers convenient access to a dependable technical group with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Call Center a respected image as a key contributor to company performance. Progent's target is to resolve rather than simply report problems.

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Professional for Cisco RADIUS Security
Cisco VPN On-site Support

Cisco's security and remote connection products for small businesses offer a complete range of easy-to-administer security solutions to help safeguard your local and remote information system. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit most closely with your business objectives.

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Setup and Support for System Center Operations Manager
Operations Manager Support and Help

Mid-sized companies can derive all the benefits of Microsoft Operations Manager 2007 and have fast access to Progentís Microsoft and Cisco Premier Certified network support experts. Thanks to Progent's affordably priced IT support packages, mid-size businesses can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent offers a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer medium-size business networks world-class availability, security and productivity.

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Exchange 2007 Edge Server Consulting
Computer Consultants for Exchange 2007

Progent's expert consultants can help you define and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.

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Android printing Outsourcing
Android and Barracuda integration Professional

Progent's seasoned team of network consultants and application experts have extensive background delivering online and onsite support for businesses of any size who want to incorporate Android phones and tablets into their IT systems so that users can be productive from anywhere. Progent offers the range of know-how to resolve technical issues that span multiple vendors and that represent a mix of legacy and current information technology. Progent provides affordable remote expertise to assist you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve particularly challenging IT problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish major IT initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and can provide support for operating systems, apps, management utilities and network infrastructure. Progent also offers customized group or individual classes to show you how to manage and operate Android phones efficiently.

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MS SQL 2008 Technical Support
SQL 2008 Analysis Services Consultant Services

Progent's Microsoft-Certified SQL engineers can provide a range of support services to help small and midsize companies to plan, configure, administer, and repair MS SQL Server 2008 solutions in order to gain the optimum strategic benefit from Microsoft's advanced RDBM platform. Also, Progent can provide help with network architecture, company-wide security, and software programming to increase the strategic value of your SQL Server 2008 network.

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Support Services for Exchange 2013 Outlook Web App Exchange 2013 DAG Specialist
Support Services for System Center 2012 Data Protection Manager Help and Support for SCDPM 2012 Security and Compliance
Postini Subscription
Postini Design and Installation

E-Mail Guard is Progent's economical anti-spam and antivirus solution that offers small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based antispam and virus defense services that defuse email assaults before they can breech the network firewall. Perimeter Manager also lets administrators monitor and manage their email systems, regardless of server vendor, hardware type, or data center location.

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Suse Linux, Sun Solaris, UNIX Specialists Online Troubleshooting for Suse Linux, Solaris, UNIX
Zero Downtime Branch office Connections Consult
Redundant Connectivity Integration

Progentís non-stop inter-site connectivity and 24x7 network connection professionals can help small businesses achieve non-stop Interoffice connectivity by means of fully redundant system architectures featuring transparent failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office connections based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over offers economical 24x7 interoffice connectivity.

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Cisco ACNS, Cisco CDN Software IT Services
Technical Support Services for Cisco ACNS, Cisco CDN Software

Progent offers fault tolerant load balancing support covering system load balancing, load balanced program, network backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.

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Virtual Server Technology Consultant Services
Virtualization Specialist

Server proliferation wreaks havoc on network budgets and administrative resources. Server reduction through a virtual infrastructure offers lower total cost of ownership of servers and quicker return on investment, more efficient utilization of physical computers, streamlined operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines are resource consolidation, low-cost hosts for mission-critical legacy software based on outdated operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.

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Troubleshooting Suse Linux, Solaris, UNIX Computer Engineer
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ProSight Remote Monitoring and Reporting Online Help
Automated Desktop Inventory Technical Consultant

ProSight LAN Watch is Progentís server and endpoint remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of vital devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to impact productivity.

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Windows, UNIX, Solaris Remote Support
Windows and Solaris Setup and Support

If your company network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for easy management, seamless information exchange, high reliability, enhanced throughput, and tight security. Progent's UNIX and Microsoft Windows coexistence assistance offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, online server monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center outsourcing.

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iPhone and Windows 8.1 integration Online Help
Support for iPhone ActiveSync

Progent offers affordable remote assistance to assist your business to plan, deploy, and fix any facet of your iOS and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you complete business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or support a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the strategic value of your IT system.

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Support and Setup for Automated Server Inventory

ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent consultant so all looming issues can be resolved before they can impact your business.

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Network Security Scan Professional
Technology Professional for Network Security Scan

Progent offers small businesses two specially designed network security inventory scanning packages that include, for a preset price, remotely administered inventory scans of your security profile which are evaluated by expert security specialists who interpret the results of the remote scan, present objective summaries of your current network security, and offer suggestions for improvements. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-class assessments of your IT network's vulnerability to attack.

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Consultant Services for ISA 2004 Server
Engineer for Microsoft ISA Server

Progent's certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for IT networks with many sites, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your network protection needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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Exchange Server Hosting Professionals
Exchange Server Hosting Engineers

Progent's Microsoft Exchange Server Hosting Support Services provide a world-class data center with redundant electrical and cooling systems, round-the-clock site security and operations center, and failover access to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtual machines for high availability, smooth expandability, and fast restoration. Progent's services feature integration with your network, connectivity with handheld computing products, automated tracking of efficiency and security, spam filtering, security update and revision management, Help Desk Call Center support, per-day backup, and comprehensive messaging management support.

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Repair Installation for Solaris Remote
Sun Solaris Remote Remote Support Services

Progent provides nationwide urgent help and consulting services for businesses who run Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help offers optimum leverage for your information technology budget by extending client productivity and shortening the time billed for computer analysis and repair. Advanced online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM certified security professionals to assist with the most challenging network problems.

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Remote Network Monitoring Online Consulting
System Center Operations Manager Online Troubleshooting

Remote 24x7 network monitoring, proactive alerts, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that companies of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to help your company to identify and fix a most IT network issues before they can impact productivity.

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Consulting for Windows Server 2012 Cloud
Windows 2012 IT Consulting

Progent's certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT management, staff, develop an enterprise-wide security plan, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.