Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were once among the most popular products for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business data. Progent offers Las Vegas, Nevada companies the services of BlackBerry-qualified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for companies of any size, effective integration and maintenance of BlackBerry solutions has grown more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often turn to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can assist small organizations to plan, manage, and repair BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can assist you with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management tools so you can track and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.

Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software enables Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted during transit to provide maximum security. BlackBerry Enterprise Server also streamlines a broad variety of key administrative tasks that span from smartphone setup and upgrades to mobile security and high availability.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified consultants can assist you to use RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage client configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also help your company to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant architecture using virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Monitor and report on the integrity of your system

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in key areas related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device users on Exchange and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and IM, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps, and produce reports to summarize SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements analysis, system architecture, roll-out planning and execution, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and hardware products match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed decisions about options for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry environment.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To contact Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

© 2002- 2019 Progent Corporation. All rights reserved.

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