Consulting Support for BlackBerry Technology
BlackBerry mobile PDAs were once one of the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent offers Las Vegas, Nevada companies support from BlackBerry-certified consultants who can assist organizations to manage existing BlackBerry environments or migrate efficiently to a current smartphone platform.
As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for businesses of any size, successful integration and support of RIM BlackBerry solutions has become more difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small businesses an affordable solution for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined management tools to help you track and control BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and thoroughly.
Las Vegas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Las Vegas Metro Area.
Progent locations in Las Vegas Metro Area
Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling key tasks such as device installation, updates, and retirement and also providing a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless integration between Exchange, Groupwise, or Lotus email platforms and BlackBerry smartphones and supports remote synchronization.
BES Server offers a wealth of security capabilities starting with advanced encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple DES. BlackBerry Enterprise Server also allows excellent flexibility in selecting levels of security to match the specific needs of your environment. Progent's BlackBerry certified consultants can help your company to choose advanced security functions and activate them remotely. Samples of these over-the-air selectable security settings are:
- Disable a device
- Wipe data from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Enable built-in defenses against malware
BlackBerry Enterprise Server also offers versatility in determining mechanisms to prevent BlackBerry users from loading or running unsecure or prohibited applications. Progent can assist you to select protective processes like:
- Specify precisely which applications are allowed on the device
- Prevent third-party applications from using non-volatile memory on the device
- Determine what resources external applications can access on the smartphone
- Restrict the types of access third-party applications running on the smartphone can initialize
- Block all external programs from being installed or executed on the BlackBerry smartphone
Professional RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver prompt assistance to businesses in the Las Vegas region or anywhere in Nevada. Progent's seasoned remote technical support team has helped businesses solve network issues and reduce support expenses in every state in the United States and established a large base of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers remote help for a wide selection of technologies associated with BlackBerry products such as synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters and auto-signature, modifying user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can also assist your business to troubleshoot a broad array of problems associated with synchronization, device detection, messaging consistency, web browsing, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small office IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your wireless support costs at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, implementing wireless software installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use management tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.