Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time among the most popular products for maintaining mobile access to messaging, scheduling, web programs, and other vital business data. Progent can provide Las Vegas, Nevada businesses the services of BlackBerry-premier experts who can assist companies to maintain existing BlackBerry environments or migrate efficiently to a modern mobile solution.
As the complexity of small company networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, coupled with Progent's proven online support model, gives small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their IT network.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities so you can track and support BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.
Las Vegas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Las Vegas Metro Area.
Progent locations in Las Vegas Metro Area
Technical Support for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Microsoft Exchange, IBM Lotus Domino, or Groupwise users to send and receive messages that stay encrypted during transit to ensure optimum security. BlackBerry BES Server also simplifies a broad selection of key administrative tasks ranging from smartphone configuration and updates to wireless security and high availability.
Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Update BlackBerry device software remotely
- Control client configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier engineers can also help your company to use BlackBerry BES Server to perform key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Set up and support BES Server's high-availability infrastructure based on virtual servers
- Deploy BlackBerry smartphones remotely
- Establish specialized management roles
- Automatically track and analyze the integrity of your system
Professional BlackBerry Consulting Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available remotely to provide prompt assistance to businesses in the Las Vegas area or throughout the state of Nevada. Progent's seasoned remote technical support team has helped IT organizations solve network problems and cut IT service costs in each state in the United States and built a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent offers remote help for a wide selection of issues related to RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and improving wireless security. Important RIM BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's certified experts can also help your company to troubleshoot a broad range of problems associated with synchronization, device recognition, messaging consistency, web access, mobile connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide online technical assistance for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support expenses at a minimum and, by resolving problems promptly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks including resolving enterprise activation issues, adding and removing BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, system design, installation strategy and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to create a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software editions, server hardware and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can help your company to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to get in touch with Progent about engineering expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.