Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most popular products for maintaining mobile access to email, calendars, web-based programs, and other critical business information. Progent offers Las Vegas, Nevada businesses the expertise of BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small business IT technology has expanded, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for companies regardless of size, effective deployment and maintenance of BlackBerry solutions has become increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and corporate databases, small businesses frequently resort to external consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and repair BlackBerry environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the cost and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their business information system.
Progent's experts can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Las Vegas Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Las Vegas Metro Area.
Progent locations in Las Vegas Metro Area
Consulting and Technical Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry devices, providing a centralized solution for handling critical jobs such as device installation, updates, and deactivation while also offering a solid foundation for security and high availability. BlackBerry BES Server supports seamless integration between Exchange, Groupwise, or Domino messaging servers and BlackBerry handsets and supports wireless synchronization.
BlackBerry BES Server includes a wealth of security capabilities beginning with automatic encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in selecting levels of protection to match the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and enable them wirelessly. Examples of these over-the-air selectable security features include:
- Disable a BlackBerry smartphone
- Erase information from a lost or stolen smartphone
- Disable Bluetooth functionality
- Enable built-in protection against malicious attacks
BlackBerry BES Server also provides versatility in determining mechanisms to prevent users from installing or running unsecure or prohibited code. Progent can assist you to choose protective processes such as:
- List exactly what programs are permitted on the device
- Block external software from using persistent storage on the smartphone
- Select what functions third-party software can use on the device
- Limit the types of connections third-party programs running on the BlackBerry device can initialize
- Block all external programs from being loaded or executed on the smartphone
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, repair, and produce documentation for a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology needs assessment, system architecture, deployment strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational objectives and to create a wireless environment that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and equipment match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software editions, processors and mass storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry expert can assist your company to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System and IM, implement push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent to Get Help from a BlackBerry-Certified Consultant
To contact Progent about technical support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.