Consulting Support for BlackBerry Technology
BlackBerry ConsultantsBlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Lawrence, Massachusetts businesses support from BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services


Integration Support for BlackBerry BES Server
RIM's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of key management jobs ranging from BlackBerry configuration and updates to wireless security and fault tolerance.

RIM BlackBerry BES Server Configuration Assistance

Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Schedule device, application, and policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Manage client configurations with BES Server's extensive selection of IT policies

Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Install and manage BlackBerry's fault-tolerant architecture based on virtual servers
  • Install BlackBerry smartphones wirelessly
  • Set custom management roles
  • Automatically track and report on the health of your solution

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Lawrence, Massachusetts who want quick and affordable help from an authorized BlackBerry support expert, Progent offers efficient remote help from a veteran network support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel expense and allows consultants to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry solutions and offer expert help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and storage, network design, and application set up.

To optimize system security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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  • Les Kent has a 35-year track record of effective technology integration, corporate administration, sales, and operations. He has shown a talent for creating sophisticated IT solutions during his time as as a network designer, software developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major corporations.

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  • Microsoft Active Directory Professionals
    Microsoft Active Directory Technology Professional

    Windows Enterprise Directory requires significant hands-on experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are experts in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, dealing with residual legacy software configuration objects in production Active Directory systems, and repair of unsuccessful installations of Active Directory and AD-integrated programs.

  • Open Now Service Reporting Setup and Support Open Now Microsoft and Cisco Certified Expert Service Database Computer Engineer
  • Private Cloud Hosting for Virtual Data Centers Consult Professionals Private Cloud Hosting
  • ProSight Email Denial of Service Protection Consultancy Consultant Email Encryption Key Management
  • Professional External Security Inventory 24/7 Network Security Inventory Consulting
  • Professional Microsoft Exchange Server Migration Microsoft Exchange Server Upgrade Consult
  • Professional Private Cloud Services Consultants Private Cloud Integration
  • BlackBerry Small Office Network Consultants Lawrence
  • Professionals Microsoft SharePoint Server 2010 SharePoint Excel Services Remote Troubleshooting
  • Professionals PCLinuxOS Linux Mandriva Linux Specialists

  • Biggest Network Consultant SQL Server Analysis Services
    SQL Server 2012 Reporting Services Computer Consulting

    Progent offers the support of Microsoft-certified consultants and seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and data security professionals to help you to assess the potential benefits of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.

  • Professionals ProSight Virtual Server Private Cloud Hosting Private Cloud Integration Consultancy
  • QTS/Herakles Sacramento Colocation Center Consultants QTS/Herakles Sacramento Colocation Center Consultant
  • RIM Blackberry Computer Consultants Blackberry Engineers

  • Exchange Server 2016 Upgrade Planning Computer Consultant
    Remote MCSE Expert Certified Exchange Server 2016 Migration Troubleshooting

    Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

  • Redundant Connectivity Troubleshooting High-Availability Branch office Connections Consultants
  • SCCM 2007 Software Inventory IT Services Professionals SCCM 2007 Device Management
  • SQL 2014 Migration Support SQL Server 2019 Technology Consultant Lawrence-Andover, MA
  • SQL Server Analysis Services Setup and Support SQL Server Management Studio Onsite Technical Support
  • Security Contractor Juniper NetScreen IPsec VPN NetScreen Network Consulting
  • Services ProSight Email Guard Spam and Virus Filtering Service Email Policy Management Professionals

  • Consulting Services Netwalker ransomware recovery
    Consultancy Avaddon ransomware recovery

    Progent's seasoned ransomware recovery consultants can help your business to rebuild an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.

  • Setup and Support Windows Server 2019 Live Migration Windows Server 2019 PowerShell Information Technology Consulting
  • SharePoint 2013 Consultants Lawrence-Hillsborough County Microsoft SharePoint Server 2007 Network Engineer Lawrence, Massachusetts
  • Shared Help Desk Ticketing IT Services Shared Service Desk Support Services
  • Short-Term IT Support Staffing Services Consulting Lawrence-Nashua, United States Immediate Temporary IT Support Staffing Support Consulting Support
  • Signature-matching Virus Protection Consulting ProSight Ransomware Protection Consultants
  • Small Business Computer Systems Consulting Emergency Microsoft and Cisco Small Office Small Business Computer Consulting Company
  • Small Business Network Consult Biggest Small Office Remote Support
  • Small Business Network Management Outsourcing Consultancy ProSight Managed IT Services Specialist
  • Small Business Phone Support 24 Hour Small Business Software Consulting
  • Small Office Integration Support Largest IT Consultants Small Office Network
  • SonicWall VPN Information Technology Consulting Top Protect SonicWall NSSP 12000 Firewall
  • Specialist NLB Test Lab Engineers PXE evaluation Lab

  • Computer Consulting Companies Microsoft Partner
    Certified Microsoft Partner Networking Services

    Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business more complete technical solutions for your information network.

  • Specialist Ubiquiti UniFi Mobile App Ubiquiti UniFi Wave 2 WiFi AP Consultants
  • Specialists Ubiquiti UAP-AC WiFi access point Ubiquiti UAP-AC WiFi access point Engineers
  • Support and Setup Windows Server 2016 Disaster Recovery Planning Windows Server 2016 Stretch Clusters Support and Integration
  • Suse Linux, Sun Solaris, UNIX Computer Consultants Lawrence, Massachusetts-Nashua, New Hampshire After Hours Debian Linux, Solaris, UNIX Configuration Lawrence-Essex County, Massachusetts, United States
  • Technical Support Oracle 10g Oracle PL/SQL Development Firm

  • 24/7 Application Monitoring Support Outsourcing
    Remote Monitoring and Reporting Network Consultant

    Remote continuous monitoring, automated alarms, and periodic reports are vital to preserving the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to assist your company to identify and resolve a most network problems before they get big enough to hurt your business.

  • Technical Support Services SQL Server 24-7 SQL Server Replication Professional
  • Technology Consulting Antivirus Postini Support Services

  • Compensation for Cisco Engineers Career Opportunities
    Compensation for Microsoft Consultant Contractor

    Progent's compensation structure is based on contribution, so similar to being a freelance consultant, your earnings are entirely driven by your generated revenue. Some of our support staff focus on quality of life and elect to work at a more relaxed pace, using our flexible schedule to follow personal enthusiasms like mountain biking, car racing, skiing, surfing, vacations, or sharing private time with family and friends. Other consultants use the chance to earn big dollars through hard work and long hours. Progent fully encourages both sides of the spectrum plus any point in between.

  • Telecommuters Consulting in Lawrence - Video Conferencing Solutions Guidance Lawrence Offsite Workforce Conferencing Systems Expertise Lawrence-Lowell
  • Teleworkers Lawrence Assistance - Setup Assistance Lawrence, Massachusetts-Nashua, New Hampshire Work at Home Employees Lawrence Consulting and Support Services - Setup Consultants Lawrence-Essex County, MA
  • Top Offsite Managed Data Backup/Recovery Services Online Support Services ProSight DPS Cloud Backup Services Remote Consulting
  • Top Ranked Technology Professional NetApp MetroCluster Design Biggest NetApp MetroCluster Troubleshooting Engineer

  • Consultants Dynamics GP System Migration
    Consult Microsoft Dynamics GP System Upgrade

    Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and debugging since the platform's original release. Progent can provide top-tier support for upgrading legacy Dynamics GP deployments. Progent can assist you to design, pilot, and carry out an efficient upgrade from a a legacy release of GP to the current version of Dynamics GP.

  • Top Rated ISA 2004 Firewall Outsourcing Internet Security and Acceleration Server Network Consultant
  • Top Rated Security Network Security Evaluation Lawrence MA CISSP Security Consultants Lawrence-Andover, MA
  • Top Technology Consulting ASA with Firepower 24-7 Cisco Firepower AMP Network Consulting
  • Troubleshooting Work from Home Infrastructure On-site Support Teleworker Infrastructure
  • Urgent Setup and Support SQL Server 2019 Development SQL Server 2019 and Amazon Marketplace Web Service Network Engineer
  • Urgent Support and Help SCVMM 2012 Security and Compliance Online Support SCVMM 2012 Live Migration
  • BlackBerry Software Network Manager
  • Virginia Integration Companies Security Consulting Group Colorado
  • Virginia Network Design and Configuration Technical Support Organization South Carolina

  • Computer Consultant Remote Workers Helpdesk Services
    Telecommuter Helpdesk Services Remote Troubleshooting

    Progent offers small and medium-size organizations supplemental or comprehensive Help Desk support services for at-home employees.

  • BlackBerry Synchronization Network Installation Lawrence-Middlesex County, MA
  • Wi-Fi RF Coverage Maps Support and Setup 802.11x Wi-Fi Site Survey Remote Technical Support

  • Remote Management Technology Professional
    Remote Server Management Cards Technology Professional

    Remote management cards give IT administrators full control over a server without the need for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.

  • Wi-Fi VoIP phone integration Online Support Services 2500 Wireless Controller Online Troubleshooting
  • Windows 7 Integration Configuration Award Winning Microsoft Windows 7 Upgrade Technical Support
  • Windows 8.1 Storage Spaces IT Specialist Windows 8.1 Backup and Restore Engineer
  • Windows Failover Cluster Computer Engineer Windows 2008 Cluster Consultant Services
  • Windows Server 2000 Upgrade Consultants Microsoft Windows 2000 Support
  • Windows Server 2008 DirectAccess IT Consultants Windows Server 2008 R2 On-site Technical Support
  • Windows Server 2012 R2 Clustering IT Consultant Windows Server 2012 R2 Active Directory Consultancy

  • Microsoft Windows 7 Upgrade Technology Consulting Company
    Engineer Windows 7 Security

    Progent's Microsoft certified engineers can provide offsite and onsite consulting services to help you to manage, maintain, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring.

  • Windows Server 2012 R2 Storage Spaces Professionals Microsoft Windows Server 2012 R2 Technical Support Services

  • Exchange Server 2016 Migration Planning Configuration
    Microsoft Exchange 2016 Migration Planning Support and Integration

    Progent can help you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

  • Windows Server 2012 R2 upgrade Consultants Windows Server 2012 R2 Active Directory Consultant

  • Live Online PowerPoint Class
    Online Acrobat Writer Training Engineers

    Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and flexibility of virtual seminars plus the proven pedagogic methods of seasoned instructors who utilize the latest collaboration software to reproduce live, interactive classrooms. Progent can provide online education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: MS Dynamics accounting and management products such as Microsoft Dynamics GP (Great Plains); plus additional popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

  • Windows Server 2019 Network Repair Service Lawrence MA Windows Server 2016 Security Consulting Group
  • Windows Virtual Desktop for Mac Remote Support Services Windows Desktop Simulation on macOS Computer Consultants
  • Word 2016 Network Installation Office 20160 64-bit Outsourced IT Management Services
  • Immediate BlackBerry Enterprise Server Small Business IT Outsourcing Lawrence-Manchester
  • Work at Home Endpoint Security Consultant Work at Home Cybersecurity Technical Support Services
  • iPhone Integration iPad Consultants
  • Technical Support Group BlackBerry Synchronization Lawrence
  • macOS Troubleshooting Consulting Mac Online Technical Support Specialist
  • ransomware vulnerability Consultants Consulting Services ransomware vulnerability

  • SQL Server 2014 Migration Support Outsourcing
    IT Consulting SQL Server 2014 Performance Tuning

    Microsoft SQL Server 2014 incorporates major enhancements in key areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include system design, deployment, administration, troubleshooting, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

  • wireless LAN controller Computer Consultant 5500 Wireless Controller Online Support Services

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