Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were once one of the most successful solutions for achieving mobile access to messaging, calendars, web-based programs, and other critical business data. Progent can provide Lawrence, Massachusetts businesses support from BlackBerry-certified professionals who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is appropriately designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored rapidly and safely.
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Progent offers consulting services and onsite technical support throughout New England.
Progent locations in New England
Integration Support for BlackBerry BES Server
RIM's advanced solution for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated software allows Exchange, IBM Lotus Domino, or Novell GroupWise clients to transmit and receive messages that are encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of key management jobs ranging from BlackBerry configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-premier consultants can assist you to use BlackBerry Enterprise Server to perform basic jobs such as:
- Deploy and manage applications
- Schedule device, application, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage client configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help you to utilize BlackBerry Enterprise Server to implement key tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Install and manage BlackBerry's fault-tolerant architecture based on virtual servers
- Install BlackBerry smartphones wirelessly
- Set custom management roles
- Automatically track and report on the health of your solution
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For businesses in Lawrence, Massachusetts who want quick and affordable help from an authorized BlackBerry support expert, Progent offers efficient remote help from a veteran network support staff who have provided IT solutions to companies in each state in the country. (Refer to Progent's customer testimonials.)
Online consulting services eliminates travel expense and allows consultants to resolve problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry solutions and offer expert help in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and creating a secure, fault-tolerant network infrastructure for BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, system architecture, installation planning and execution, performance optimization, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to decide which management approach and physical components match your needs, and analyze your messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and storage, network design, and application set up.
To optimize system security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of settings such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.