Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web-based programs, and other critical business information. Progent can provide Lawrence, Massachusetts companies support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the demand for world-class protection, dependability, and recoverability has become the standard for organizations of any size, successful integration and support of BlackBerry solutions has become increasingly difficult. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and corporate databases, small organizations often turn to outside support firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their business information system.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and control BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and safely.
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
Progent locations in the Boston Metro Area
BlackBerry Enterprise Server (BES) Consulting Help
The BlackBerry BES Server gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Exchange, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, tasks, notes, and specialized business programs. Due to BlackBerry Enterprise Server support for Exchange Server, users with BlackBerry handsets can have push-based connectivity with Exchange email as well as to instant messaging-aware applications via Microsoft Communications Server and Lync Server integration.
Progent's BlackBerry-premier engineers can show you how to design, install, and support BlackBerry Enterprise Server so that you optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Progent's Remote BlackBerry-premier Technical Support is Fast and Affordable
For businesses in Lawrence, Massachusetts who need quick and economical help from a qualified RIM BlackBerry support expert, Progent delivers effective online assistance from a veteran network support team who have delivered IT solutions to organizations in each state in the country. (Refer to Progent's customer testimonials.)
Remote consulting services avoids travel expense and allows consultants to resolve technical issues quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer expert help in fields such as fixing synchronization problems, deploying BlackBerry BES Server, and designing a secure, high-availability system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can in addition help you to resolve a broad range of issues concerning synchronization, device detection, messaging reconciliation, web browsing, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small office IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless technical support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures such as resolving enterprise activation issues, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry consultants can also help you to use administration software like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and assist your company to define and implement sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, deploy access control lists, manage Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Help from a RIM BlackBerry-Certified Consultant
To contact Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.