Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were at one time one of the most successful products for maintaining anytime-anywhere connectivity to messaging, scheduling, web applications, and other critical business data. Progent can provide Lawrence, Massachusetts businesses support from BlackBerry-certified professionals who can assist organizations to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.

As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for organizations regardless of size, effective integration and support of BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, doing away with the necessity for an in-house BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, gives small companies an economical solution for incorporating RIM BlackBerry products seamlessly into their information system.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry smartphones across your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
United States
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
United States
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
United States
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
United States
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
United States
(617) 581-0770 Waltham Network Support Services


BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a single and safe source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry clients to access Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve up-to-date information for applications like schedules, contact lists, to-do lists, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to IM-enabled applications through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry BES Server Support Services

Progent's BlackBerry-premier consultants can show you how to design, implement, and maintain BlackBerry BES Server so you can maximize the efficiency of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of supporting mobile workers.

Professional BlackBerry Consulting Services Offered Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible remotely to provide expert technical help to companies in the Lawrence region or throughout Massachusetts. Progent's experienced online technical support experts have helped IT organizations solve network issues and reduce support expenses in each state in the United States and built a substantial following of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online help for a wide selection of issues associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements assessment, solution architecture, deployment strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry engineer offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
To contact Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.



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    Progent offers high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Microsoft supports seamless hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and on budget.

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    Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's certified wireless experts can assist organizations of all sizes to plan, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, expandability, security compliance and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide affordable remote and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can assist your business plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.

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    Dynamics GP 2015 R2 features a revamped design that enhances cloud readiness, works with popular smart phones and tablets, allows single login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the business value of your investment in this powerful product.

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    Progent offers fast access to the expertise of veteran Wi-Fi consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, install, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, configure, and position UniFi Wi-Fi APs for your required coverage and throughput.

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    Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop a corporate-wide security plan, automate IT management, help with application development, and build and validate a disaster recovery/business continuity plan.

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    Dynamics GP software offers analysis and reporting features that let you monitor all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can help you create reports that let you analyze your business more completely, converting raw data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to deliver specialized line-of-business software development and web commerce solutions that integrate seamlessly with Dynamics GP/Great Plains.

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    Progent's Cisco certified Wi-Fi experts can provide economical remote and onsite help for end-of-life and current 802.11ac Aironet Wi-Fi access points and Progent can assist you to design and maintain wireless solutions that incorporate indoor and outside/industrial Aironet APs.

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    Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new technologies. For Progent customers without adequate in-house resources to configure effective test environments, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical IT projects on schedule.

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