Wireless Expertise
Lawrence, Massachusetts Support for RIM BlackBerry
Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business data. Progent offers Lawrence, Massachusetts companies the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 |
857-770-0339 | Boston Network Support Services |
| Lawrence | 800 Turnpike Street, Suite 300 North Andover, MA 01845 |
978-989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 |
603-463-0063 | Manchester Network Support Services |
| Providence | 166 ValleRhode Island Business Suitesy Street, 3970 Post Road Warwick, RI 02887 |
401-354-1881 | Providence Network Support Services |
| Waltham | 233 Needham Street, Suite 300 Newton, MA 02464 |
617-581-0770 | Waltham Network Support Services |
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications like schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to instant messaging-capable software through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, configure, and support BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and mass storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering support for BlackBerry wireless integration, call
An index of content::
Consulting Team Small Office
Small Office Support Specialist
Progent provide organizations of all sizes world-class network remote or onsite consulting for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Top Ranked Microsoft Exchange 2003 Upgrade Network Consulting
Exchange 2003 Server Upgrade Help
Progent's Microsoft Certified professionals offer expert consulting for corporate-wide deployments of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-location Exchange Server rollouts or upgrades and can provide onsite personnel to help enterprises with deployments of Exchange Server 2007 in the or any region served by Progent's engineers.
Consultancy Azure VHD
Azure cloud migration Development Firms
Progent's consultants can assist you with every stage of Azure cloud migration such as needs definition, prerequisites evaluation, solution design, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewalls and VPN tunnels so that your clients can securely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently combines on-premises datacenters with Azure resources.
IT Consultants Fedora Linux
Slackware Linux Consultant Services
Progent's Linux support experts offer small companies and software developers support for administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide array of experience offers you a convenient single consulting firm to show you how to build and maintain a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
macOS Online Specialist
Mac Technical Support Specialists
Progent offers nationwide online phone support and consulting services for businesses that run Apple Mac networks or whose IT systems include a mix of Mac with Microsoft products. Progent's engineers can provide Apple macOS and OS X users a variety of IT services such as desktop support, migration to the current version of OS X from legacy editions of Mac, plus expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online network consulting provides maximum return for your information technology budget by preserving user productivity and shortening the time charged for computer analysis and repair. Sophisticated online support utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In most of cases your IT problems can be dealt with over the phone or via a combination of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISA premier security specialists to help you with the toughest network problems.
ProSight Patch Management Automation Integration Support
Automated Server Monitoring Support and Integration
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all potential problems can be resolved before they can impact productivity.
Microsoft Consultancy Firms
Microsoft Office Security Consulting Companies
Progent’s computer outsourcing support offerings for small companies include planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, fixing chronic integration issues, and creating a company-wide security strategy. Progent can show you how to enhance network reliability and throughput with non-stop configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management help for major upgrades and can assist with needs definition, product inventory, BOM development, vendor qualification, purchasing coordination, and full documentation. Progent’s IT outsourcing help also features training for office productivity products such as Microsoft Office XP.
Proxim Tsunami Wireless Case Studies
Case Study Wireless Integration
Progent delivered a wireless integration environment that enabled a school to increase efficiency and avoid the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it provided protection against outside interference.
Specialist Aten IP9001
American Megatrends MegaRAC Consulting
Remote management cards give IT managers complete control of a server without the requirement for a personal presence. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to design, implement, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical support. Progent is familiar with a variety of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Ubiquiti UniFi Switch Consulting Services
Consultants Ubiquiti UniFi Security Gateway
Progent can provide quick access to the expertise of seasoned Wi-Fi specialists who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to select, provision, and position UniFi Wi-Fi APs for your required coverage and throughput.
Project Planning Computer Consultant
Hosting Facility Computer Consulting
For enterprises with branches in California or any area served by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco network consultants offer a range of IT support services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, on-site or phone-based branch office support, and technical support for colocation hosting environments. A Progent IT architect can show you how to design a multi-site network that makes efficient use of collocation services and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises plan, deploy and maintain major rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
On-site Support 1800 ISR Router
IT Consultants 2800 ISR Router
Cisco has designed a full array of routers that includes appliances built to deliver the security, performance, and reliability demanded by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
Microsoft Active Directory Professional
24/7 Remote Support Windows Active Directory
Microsoft Windows Active Directory demands significant practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified engineers are experts in designing, integrating, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progent’s fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual legacy version configuration objects in production Active Directory environments, and fixing failed configurations of Active Directory and AD-integrated applications.
Top Quality Consultant Services Lync Server 2013 high availability
Lync Server 2013 Professionals
Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network voice communication. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support to help you to manage and repair your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and execute an efficient Skype for Business upgrade.
Microsoft SQL Server 2008 On-site Technical Support
Microsoft SQL Server 2008 Help and Support
Progent’s Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information network. Progent can also help you migrate from earlier versions of Microsoft SQL Server to SQL Server 2005.
On-site Support XenApp
XenApp Application Delivery Consultant Services
Progent's Citrix-certified experts can help your business to design, deploy, manage, and support a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain a remote datacenter that offers high uptime, enhanced protection, and fast recovery.
Retail Management System Support Services
Microsoft Certified Partner Development Firm MRP
Progent can give you access to programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system programs to match your unique company needs. Progent’s Microsoft-certified support experts offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for secure, corporate-wide resource sharing plus integration with Customer Relationship Management packages.
Dynamics GP Excel Cubes Consultancy
Microsoft Dynamics GP Modifier Consultancy
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that let you analyze your business more effectively, turning uncooked data into valuable insights into your business.
CISSP Certified Cybersecurity Consulting Services
CISSP Certified security Systems Engineer Consultancy
Progent's CISSP-certified cybersecurity experts can assist businesses of any size with any facet of information system security. Progent can help implement efficient security systems that guard a small business against advanced threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients accessing IT resources distributed over multiple physical sites and public and private clouds.
Ubiquiti UniFi Wave 2 WiFi access point Professional
Ubiquiti UniFi WiFi access point Consultancy
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances running throughout multiple venues with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi consultants who can assist your organization to assess the value of UniFi technology for your environment and help you to design, deploy, manage, and troubleshoot your UniFi ecosystem.
Largest QTS Sacramento Data Center Consultant
QTS Sacramento Data Center Technology Professional
The QTS (formerly Herakles) Internet Data Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if you are considering moving your main or offsite backup equipment to the Herakles data center, Progent offers a range of cost-effective consulting services including data center migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote network monitoring, centralized network administration, application development, disaster recovery/business continuity planning, data security evaluation, and the use of Progent's Test Lab.
Windows 2008 Cluster Server Integration Support
Microsoft Certified Expert Failover Clustered Servers Online Support
The server cluster technology incorporated into the high-end versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and management of server clusters that offer greater levels of system availability, protection, performance, and versatility. New or enhanced features include automated cluster verification, easier setup and installation, unified cluster administration, redesigned cluster infrastructure for maximum availability, hardened protection and quorum structure, elimination of failure points, more disk and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help you assess the business benefits of Windows clustering, plan and implement a deployment, train your network support personnel to administer your failover clusters, deliver ongoing consulting and technical help services, and produce and validate a disaster recovery procedure.
Meraki Wireless AP Network Consultants
CCNP Certified Meraki Wave 2 Wi-Fi Access Point Specialist
Progent's Meraki Wi-Fi access point experts provide online and onsite support to help organizations of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, routers and firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security, manageability and availability for wired and wireless users irrespective of their mobility or computing device.
24x7 Call Center Consulting Services
IT Services Help Desk Software Selection and Deployment
The Helpdesk service delivery structure used by Progent's Technical Response Center offers small and midsize organizations an dependable option to reliance on freelance consultants by offering broad expertise shared by multiple engineering teams, optional round-the-clock availability of emergency assistance, escalation capability to appropriate engineers for solving even the most intractable issues, service consistency and dependability, quick follow-up overseen by seasoned IT service managers, a choice of easy-to-use techniques for initiating support jobs, and a high level of process transparency enabled by ticket updates and available through a web portal.
Microsoft Project Server Contract Development
Microsoft Project Server My Sites Consultant Services
Progent's Microsoft engineers can provide in-depth support in deploying, operating and debugging all versions of Microsoft Project, Project Server, and Project Online and can provide a broad variety of affordable remote consulting services following industry best practices to help businesses of all sizes to get all the advantages of this leading platform. Support services offered by Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
Solaris Security Firms
Solaris Network Security Audit
If your business has a Sun Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a broad array of security areas such as security management practices, security design and strategies, access management products and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP stipulate the fundamental skills and worldwide standards of performance that network security managers are expected to possess. These accreditations offer IT management the assurance that those who have achieved their CISM or CISSP qualification have demonstrated the experience and theory to deliver effective security support and consulting services.
Specialist CISA Certified Security Audit
Information Technology Consulting CISA Certified Auditor
The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive test given by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit professional able to help businesses in the areas of IS audit services, information technology governance, network assets and infrastructure lifecycle, IT support, protection of data assets, and disaster recovery preparedness.
Microsoft SBS 2008 IT Consultant
Small Business Server 2008 Support
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the basis for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET products included with Microsoft Small Business Server requires a network consultant with real-world background designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience supporting computer systems built on Microsoft technology. This expertise ensures you success in installing, administering, and repairing IT environments that include the Microsoft Small Business Server suite of servers and applications.
Network Installation Microsoft Office
Microsoft Office 2000 Professional
Progent’s computer outsourcing support offerings for small businesses feature planning Windows XP, .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and in-person troubleshooting, resolving stubborn integration issues, and creating a comprehensive security strategy. Progent can help you enhance network availability and throughput via zero-downtime configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for large-scale migrations and can assist with requirements definition, product inventory, bill of materials development, sourcing selection, procurement logistics, and complete documentation. Progent’s computer outsourcing service also features education for office productivity products such as Office XP.
Project Planning Specialists
Onsite and Remote Support Enterprise Windows
For large organizations, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can perform as a seamless local extension of enterprise network management. Progent’s enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project management, and world-class service for multiple location network environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to help with a campus relocation or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
24-7 Windows 10 Training Technical Support Services
Best Windows 10 Security Online Consulting
Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises evaluation and migration support for Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration technical help.
Support Outsourcing Exchange Server 2016 Upgrade
Professionals Exchange Server 2016 Upgrade
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Remote 24x7 Call Center IT Consultants
Computer Support Help Desk Specialist
The Contact Center service delivery model used by Progent's Technical Response Center offers small companies an dependable option to reliance on independent service individuals by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 availability of emergency help, fast escalation to world-class experts for solving even the most difficult issues, support consistency and dependability, prompt follow-up overseen by veteran support administrators, a choice of easy-to-use techniques for requesting service jobs, plus a high level of process transparency made possible by ticket updates and available through a web portal.
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