Consulting and Technical Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent access to email, scheduling, web programs, and other critical business information. Progent can provide Lawrence, Massachusetts businesses the expertise of BlackBerry-premier consultants who can assist companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.
As the sophistication of small business IT technology has expanded, and as the demand for world-class protection, reliability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of RIM BlackBerry technology has grown more challenging. To handle issues like security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products productively into their business information system.
Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined management tools to help you monitor and support BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
Progent locations in the Boston Metro Area
BlackBerry Enterprise Server Consulting Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry clients to access Exchange, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure consistent information for applications such a schedules, contact lists, to-do lists, IM, and specialized business programs. Due to BlackBerry BES Server support for Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange email and to IM-aware applications via Microsoft Office Live Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-premier consultants can help you design, configure, and support BlackBerry BES Server so that you maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters, editing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition help you to troubleshoot a wide range of issues associated with synchronization, device recognition, email consistency, web access, mobile connectivity, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online technical assistance for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise system and help your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange Server data flow, create, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and generate management reports to summarize SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about technical support for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.