Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once among the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business data. Progent offers Lawrence, Massachusetts companies the expertise of BlackBerry-certified experts who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.
As the sophistication of small company networks has increased, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the standard for companies of any size, effective integration and maintenance of RIM BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently turn to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and efficiently, doing away with the need for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and safely.
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Progent offers consulting services and onsite technical support throughout New England.
Progent locations in New England
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry BES Server offers businesses a single and safe mechanism for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve consistent information for applications like schedules, address books, to-do lists, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, mobile workers carrying BlackBerry smartphones have effortless connectivity with Exchange email and to instant messaging-capable software through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier consultants can show you how to plan, configure, and support BlackBerry BES Server so that you maximize the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting mobile productivity solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology needs assessment, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management model and physical components match your needs, and analyze your email and messaging system topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software editions, processors and mass storage, network architecture, and application set up.
To maximize system protection, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, implement push and pull access control lists, control Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to get in touch with Progent about engineering support for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.