Consulting Support Services for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful products for maintaining location-independent connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Lawrence, Massachusetts companies the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition smoothly to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, effective integration and support of BlackBerry solutions has become increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently turn to external consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This breadth of knowledge, coupled with Progent's efficient remote support model, provides small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and email systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and control BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored quickly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Onsite IT Consulting
Progent locations in New England

City Address Phone Link
Boston 201 Washington Street
Boston, MA 02108
(857) 770-0339 Boston Network Support Services
Lawrence 280 Merrimack St, Ste 315 - Fl 3
Lawrence, MA 01843
(978) 989-6597 Lawrence Network Support Services
Manchester 1087 Elm Street, Suite 201
Manchester, NH 03101
(603) 463-0063 Manchester Network Support Services
Providence 166 Valley Street
Providence, RI 02909
(401) 354-1881 Providence Network Support Services
Waltham 303 Wyman Street
Waltham, MA 02451
(617) 581-0770 Waltham Network Support Services

Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange Server, Lotus Domino, or Groupwise clients to send and receive messages that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide selection of critical administrative jobs that span from smartphone configuration and updates to wireless security and fault tolerance.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry Enterprise Server to do basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Upgrade BlackBerry device firmware remotely
  • Control user and group settings with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to implement important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Install and manage BlackBerry's high-availability infrastructure using VMware
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Automatically track and report on the integrity of your system

Some Ways That Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device clients on Exchange and Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, configure permissions, install the MDS and IM, install access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology requirements assessment, system architecture, deployment strategy and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which management model and equipment match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software editions, server hardware and storage, network design, and application set up.

To optimize network security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.

Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To get in touch with Progent about technical help for BlackBerry mobile wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

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