Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular products for achieving location-independent connectivity to email, scheduling, web-based applications, and other critical business data. Progent can provide Lawrence, Massachusetts businesses support from BlackBerry-certified professionals who can help businesses to manage their BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the complexity of small business IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations regardless of size, successful deployment and support of BlackBerry technology has become more difficult. To handle areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and shared databases, small organizations often turn to outside consulting firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their information network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
Progent locations in the Boston Metro Area
Consulting and Technical Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool allows Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive messages that stay encrypted during transit to provide maximum data protection. BES Server also streamlines a broad selection of crucial administrative tasks that span from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can help you utilize RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device firmware wirelessly
- Manage user configurations with BlackBerry's extensive library of policies
Progent's BlackBerry-certified engineers can also assist your company to utilize BlackBerry Enterprise Server to implement important tasks not available with the less advanced BlackBerry BES Server Express. These tasks include:
- Install and manage BlackBerry's high-availability architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Automatically track and analyze the overall health of your solution
Some Ways That Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services range from resolving synchronization issues to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, modifying user profiles, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified experts can also assist your business to troubleshoot a broad array of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online help for small business networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile support expenses at a minimum and, by dealing with issues promptly, improves the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
To get in touch with Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.