Cisco Technology On-site and Remote Network Help
Lawrence Enterprise Information Network Systems
For offices of any size in Lawrence Massachusetts, Progent offers convenient, quick, and economical access to CCIE-Premier network experts. CCIEs are world-class network professionals who achieve this prestigious certification by completing strenuous testing administered by Cisco. CCIEs can handle the most complex problems surrounding network integration, repair, and optimization. Progent’s CCIE-qualified professionals operate closely with Cisco's in-house engineers in analyzing anomalies with IOS or Cisco NX-OS utilities and developing workarounds or obtaining program updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the origin of network difficulties stemming from network appliances or applications.
Progent can provide fast and affordable online access to a CCIE expert so that your company can receive high-level assistance for complex network issues that are impacting your business but are beyond the scope of your ordinary IT support resources. Progent's Cisco CCIE-Premier support professionals can connect to your system using state-of-the-art remote support tools in order to provide rapid and economical diagnosis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide ISPs, and so their help is not easily available to smaller organizations. Progent is one of the few consulting firms to make CCIEs available to assist small and mid-size companies. Also, Progent can provide quick access to a CCIE by telephone so you can receive immediate support for urgent network problems that are reducing worker efficiency. To find out how to get in touch with a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's online network help.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
Progent has one of the largest rosters of Cisco-certified CCIE consultants of any independent consulting company in the U.S. As a result, Progent can provide world-class expertise in delivering network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Partner and offers professional application support for a wide array of business applications, Progent can deliver end-to-end IT solutions that maximize the competitive value of your network.
CCIEs are an exceptional value since their depth of experience allows them to solve the most intractable problems rapidly. In many instances, less seasoned consultants can burn up hours or days struggling with a problem that a certified CCIE can resolve in just a few minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have multiple recognized technical certifications such as Microsoft MCSE, and a major network protection credential such as CISSP or CISA. This allows Progent to offer end-to-end services that address a wide range of technologies without incurring needless expenses and interruptions managing multiple specialists.
In order to learn more details about Progent's professional support services for Cisco technology, select a subject:
- Introduction to Cisco Network Support
- Fast Remote Access to a CCIE Consultant
- Cisco Firepower NGFW Series Firewalls: Integration and Management Expertise
- ASA 5500-X Firewall with Cisco Firepower: Integration and Troubleshooting Support
- ASA 5500 Firewall Integration Expertise
- Cisco PIX 500 Series Firewall Maintenance Expertise
- Cisco Routers Engineering Services
- Cisco Wireless Deployment Services
- Cisco Aironet APs Design Services
- Cisco Small Business WiFi APs Deployment Services
- Cisco Catalyst Wi-Fi 6 APs Solution Design, Configuration and Troubleshooting Consulting
- Cisco WiFi Controllers Support Services
- Cisco Meraki APs Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Solutions
- Cisco Jabber Integration Expertise
- Catalyst Switches Configuration and Maintenance Services
- Cisco Nexus Switches Configuration and Maintenance Expertise
- Cisco Meraki Switches Support and Troubleshooting Expertise
- Cisco VPN and Security Setup and Troubleshooting Expertise
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Expertise
- Infrastructure Design for Cisco-based Data Centers
- Network Design Expertise for Service Providers
- Centralized Network Management Solutions for Cisco-powered Environments
- NetApp and Cisco Private Cloud Platform Consulting
Progent can also provide a a wide array of IT expertise in critical practice areas to assist companies to turn Cisco infrastructure technology into an integrated IT system that delivers competitive advantage. A few of the services offered by Progent's subject matter experts include project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and integration, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and application expertise, and temporary Chief Information Officer consulting services.
Progent can also help your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
By providing a convenient centralized source for network generalists and specialists, Progent is able to tailor fast, inexpensive, and thorough IT solutions that align with the special requirements of companies in Lawrence Massachusetts.
An index of content::
SBS 2011 Online Support Services
Small Business Server Premium Add-on Consulting
Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive experience in planning and building effective and comprehensive business technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, administering, and troubleshooting network solutions based on the SBS suite of servers and programs.
Data Protection Manager 2016 Backup and Recovery Support and Setup
Professional Data Protection Manager 2016 and Azure
Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy recovery capabilities for Microsoft environment. Data Protection Manager 2016 offers application-aware protection for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to plan, implement, manage, and repair an enterprise-wide backup/recovery system powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide remote or onsite support and can provide occasional guidance to resolve technical bottlenecks or deliver comprehensive project management support to help you complete your SCDPM 2016 deployment on schedule and within your budget.
24/7 IT Consultants Microsoft Activesync
Support Microsoft Activesync
Progent’s professionals provide experience in multiple disciplines related to mobile connectivity such as network architecture, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's certified professionals can save your company work and money by applying their wireless expertise to show you how to select and integrate mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile data devices perform more reliably.
CISA Certified Cybersecurity Audit Consultant
Cybersecurity Audit Specialists
The CISA accreditation is a prestigious qualification that signifies expertise in IS security audit and control. Certified by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of information systems audit services, IT governance, systems and infrastructure lifecycle, IT service delivery, protection of information resources, and disaster recovery preparedness.
NetDocs Training Engineer
NetDocuments Troubleshooting Services
NetDocuments (NetDocs) is a leading cloud-based document management system built for the legal profession. Progent can provide online guidance from NetDocuments consultants to help legal departments and law firms to plan, configure, administer, optimize, or debug a document management system environment powered by NetDocs.
Consulting Microsoft Lync Server 2013
24/7 Consultancy Lync Server 2013 IM
Lync 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing model with IM, presence, web meetings with application sharing, as well as IP and PSTN telephony across a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your management team and users. Progent has in-depth expertise in critical components of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 applications such as Outlook clients and PowerPoint.
Setup and Support System Center 2016 and Exchange Online Integration
24x7 Microsoft Experts System Center 2016 and Linux Integration Consultant
Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft Premier network consulting experts. With Progent's economically priced IT support packages, small businesses can choose a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company networks enterprise-class reliability, protection, and productivity.
Workspace ONE Endpoint Management System Support
Intune Mobile Device Management Network Management Services
Progent's Microsoft-certified engineers can assist your company to automate desktop PC change and update deployment by delivering expertise with administration solutions that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Microsoft Exchange 2010 Outsourcing IT
EMail Virus Network Specialists
Progent's Microsoft-certified professionals have over 10 years of background providing messaging solutions for customers ranging from small businesses to large corporations. Progent offers economical consulting for all editions of Microsoft Exchange Server to strengthen email and virus protection, design high availability email systems, and implement remote and wireless email connectivity. Progent’s Exchange support services can help you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2016 Server. Progent provides support for Windows 8, Windows 7, and Windows XP desktops using Office Outlook and can help you configure Outlook Web App for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Integration Services Co-Location
Data Center Colocation Remote Troubleshooting
Progent’s data center IT services are intended for businesses with equipment housed at IDCs or data center colocation hosting sites and requiring timely in-person help at the colo facility plus remote support from Microsoft and Cisco Premier professionals. Progent offers a complete range of Internet Data Centers and IDC and colocation consulting services including network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and deployment of non-stop systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage cluster systems.
Cisco VoIP phones Setup and Support
Video IP Phones Troubleshooting
Progent's CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Online Consulting Unity
Unity Consulting
Cisco Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, is the heart of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly online and on-premises support to assist businesses of all sizes to create and administer CUCM environments by providing Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
64-bit Server Computer Engineer
64-bit Migration Specialist
Progent’s Microsoft-premier engineers can assist your organization to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of upgrading to 64-bit computing, design an affordable migration process that reduces business interruptions, and provide economical, professional online help to assist you to configure 64-bit operating systems and application programs on your existing hardware.
Online Office Word Training System Recovery
Live Online Office Publisher Training
Progent offers customized remote instruction for popular desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Outlook plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the benefits of conventional physical classroom instruction, such as immediate communication between students and teachers, but avoids the costs of travel and the hassle of trying to synchronize the availability of many students. Offered to single students or classes of all sizes, Progent's virtual training allows the teacher to run the seminar from a remote office and the clients can be dispersed throughout a campus or all over the the U.S. Virtual learning supports proven teaching tools such as broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific topics or longer in time and broader in coverage.
Top Microsoft Windows IT Technical Support Company
Microsoft Office IT Consulting Group
Progent’s IT outsourcing services provide economical computer consulting for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable fashion than is feasible by building up a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your vital applications based on Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Professional Sun Solaris
Solaris Online Consulting
Progent's UNIX platform support services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience provides you with a convenient single source to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.
Redundant ISP Onsite Technical Support
Fault-tolerant Internet Connectivity Support and Integration
Progent's Cisco-authorized network engineers can help you build an economical, fault tolerant Internet configuration solution that can achieve non-stop Internet access via a wide range of high availability Internet network technologies including high availability BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE engineers to show you how to apply the most current technology for fault tolerant Internet connections to build an economical, fully redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.
Wi-Fi Site Survey Technology Consulting
Specialists WLAN Site Survey
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi LAN optimized for your facilities, offering you a WLAN that delivers the reception, speed, capacity, data protection, and hand-off capability your business requires.
Load Aggregation Testing Consultancy
NLB Testing Specialists
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers who lack sufficient in-house resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
Support and Help Microsoft SMS
SMS 2003 Upgrade IT Consultant
Progent’s Microsoft experts offer small and mid-size businesses enterprise-level consulting services for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. Configuration Manager is the new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 such as full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s certified consulting professionals can show you how to use SMS Server or System Center Configuration Manager economically for automated OS and application software installation, security patch administration, software tracking, and software license compliance. Progent's engineers can also assist your company to migrate smoothly from Systems Management Server to Configuration Manager 2007.
Development Group Oracle database
Upgrade Consulting Oracle 11g
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and Oracle Recovery Manager.
SCVMM 2012 Security and Compliance On-site Support
SCVMM 2012 Templates Computer Consultant
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your business to migrate from a legacy release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment so you get maximum business value.
ASA 5500-X Firewall with Firepower Computer Consulting
Cisco Firepower integration Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern security capabilities such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
Consultants Linux Network Monitoring, Nagios and MRTG
24/7 IT Consultant Nagios
Network monitoring typically involves tracking a system's resource usage to help uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor mixed-platform environments where Linux and Windows operate together. Progent's system integration consultants can help you take advantage of both these tools to optimize and repair your network. Progent's UNIX consulting services provide small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that coexist with Windows-based technology.
Macola Integration Companies
24 Hour MCSE Expert Certified Navision Support and Help
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent can provide programming, troubleshooting, management help, upgrade assistance, and one-on-one or group webinar training classes customized to address your particular needs. Progent's experts also can help you integrate and support a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
Technical Support Exchange Server 2003 Upgrade
Microsoft Exchange Support and Setup
Progent's Microsoft certified support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids productivity downtime, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Solaris Support
Sun Solaris Support
Progent's Solaris platform consulting services offer small companies and software developers help with managing and supporting Sun Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience provides you with a convenient single source to help you create and maintain a secure and robust cross-platform network and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Microsoft Expert Windows Server 2019 USB Drive Witness Technical Consultant
Best Technology Consulting Windows Server 2019 Hyper-V
Progent's certified Windows Server 2019 experts can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Select Topic: