Cisco Technology On-site and Remote Computer Network Support Services
Lawrence Business IT Systems
For companies of any size in Lawrence or anywhere in the state of Massachusetts, Progent offers easy, quick, and affordable access to CCIE-Premier engineers. CCIEs are top-level network engineers who achieve this prestigious certification only after strenuous examinations by Cisco. CCIE-certified consultants can tackle the most complex issues surrounding network deployment, repair, and configuration. Progent’s CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying problems with Cisco IOS or NX-OS software and coming up with workarounds or obtaining program updates to fix problems. A Cisco CCIE can isolate the origin of computer network difficulties whether from hardware or software.
Progent offers fast and affordable remote access to a CCIE specialist so your company can receive high-level assistance for complex network problems that are affecting productivity but are beyond the scope of your ordinary IT support resources. Progent's CCIE-Premier engineers can connect to your network using advanced remote support tools in order to perform rapid and affordable diagnosis and repair of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and so their skills are not readily accessible to smaller businesses. Progent is among the rare consulting organizations to make CCIEs accessible to assist small and mid-size businesses. Also, Progent offers quick contact with a CCIE by telephone so that you can receive timely support for complex network problems that are hurting business productivity. To learn how to contact a Progent CCIE for timely help with your IT infrastructure, visit Progent's remote network help.
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 |
857-770-0339 | Boston Network Support Services |
| Lawrence | 800 Turnpike Street, Suite 300 North Andover, MA 01845 |
978-989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 |
603-463-0063 | Manchester Network Support Services |
| Providence | 166 ValleRhode Island Business Suitesy Street, 3970 Post Road Warwick, RI 02887 |
401-354-1881 | Providence Network Support Services |
| Waltham | 233 Needham Street, Suite 300 Newton, MA 02464 |
617-581-0770 | Waltham Network Support Services |
Cisco's extensive selection of both new and vintage infrastructure devices familiar to Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-premier CCIE experts of any independent consulting firm, Progent has priority access to Cisco's internal support specialists and the latest training resources to stay at the vanguard of network technology.
In order to find out more information concerning Progent's online and on-premises support for Cisco network technology, select a subject:
In addition to Cisco networking, Progent's consulting professionals offer advanced support for other important facets of information systems, making it possible for Progent to provide full-featured business solutions for organizations of any size. A sampling vital fields where Progent can deliver high-level expertise are:
- Windows Server 2019 migration consulting
- Windows Server 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Deployment
- ProSight WAN Watch Network Infrastructure Monitoring and Management Services
- Exchange 2010 Integration
- Security Vulnerability Assessment and Problem Remediation
- Disaster Recovery/Business Continuity Planning and Verification
- SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Microsoft SQL 2016 Development and Maintenance
- SharePoint Application Development
- Oracle Software Development and MySQL Software Design and Development
- Windows Hyper-V System Design
- Windows Hyper-V System Design
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Business Continuity Planning
- VMware NSX Network Virtualization Design and Integration
- Citrix Server and Desktop Virtualization Expertise
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform integration consulting
An index of content::
Exchange 2013 Collaboration Help and Support
Exchange 2013 DLP Network Consulting
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features plus a redesigned structure. These improvements affect vital IT areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote support and management for Exchange Server 2013.
Network Design Iowa
Texas Support Organization
Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and online direct network access to troubleshoot and repair network problems quickly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to competent experts as required.
Largest Remote Consulting Microsoft Exchange Cluster
IT Services Clustered Server
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds helping small and mid-size organizations to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability IT architecture, data backup and restore solutions, and non-disruptive system maintenance. Progent’s business continuity experts can help your company to plan and test a sensible business continuity strategy that matches your business needs and budget. Progent’s disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location data centers.
SQL Server 2014 Azure Backup Computer Consultants
SQL Server 2014 Backup Encryption Online Consulting
SQL Server 2014 includes major improvements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises consulting services that include system design, deployment, administration, troubleshooting, and application development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 investment.
SharePoint Server 2010 Computer Consulting
24x7 Support and Setup SharePoint Excel Services
Progent's Microsoft engineers can provide cost-effective online technical support and programming services to assist you to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web pages able to function as portals, extranets, document and media management tools, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to promote and improve information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's familiar desktop programs including Excel, Word, Outlook, and Project. Progent can assist your business to migrate from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
IT Consulting wi-fi controller
WLAN controller Help and Support
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
24x7 Anti-Spam Support Services
Anti-Spam Consultants
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the protection and administration of company email by offering constantly updated spam and virus blocking, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, management and analysis tools plus outbound email filtering to let you fix your e-mail system and define and regulate company security policy.
24 Hour Technology Professional Google Cloud hybrid cloud solutions
Google Cloud Security Consultant Services
Progent offers affordable remote and onsite support to assist businesses of any size to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security strategies.
Service Desk Outsourcing Support Support and Integration
Help Desk Services Specialist
Progent provides several basic types of Help Desk services : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers convenient access to a dependable technical group with extensive experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a key contributor to company productivity. Progent's target is to fix rather than simply report problems.
24x7x365 Consult CISSP Certified Security Architect
Consulting Services CISSP Certified Cybersecurity
Progent's CISSP-certified network security experts can assist businesses of any size with any aspect of information system security. Progent can help create efficient security systems that guard a small office from modern malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources distributed over multiple physical sites and various clouds.
Top wireless LAN controller Support and Help
wireless controller Consultants
Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Microsoft Consulting Best Practices Upgrade
Best Practices Computer Consulting Firms
Progent’s staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional experience, at the front lines of network support, executing a broad variety of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not only world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to repair actual IT problems rapidly.
Services Documentation Professional
Service Reporting Specialist
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service reports transmitted by every consultant to every customer. The practice of detailing and archiving service activity results in more efficient service and avoids a slew of typical problems such as when a service customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
MSF Computer Consultancy
Stabilizing Phase: Design Tuning Support Organizations
In performing consulting projects for corporate clients, Progent follows a structured approach based on defined milestones in order to meet budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional deployment. All phases are recorded to provide a detailed description of technical services performed and to assist in ongoing system maintenance.
Technology Professional VMware Cross vCenter NSX
VMware GSX Server Specialist
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud solutions that deliver maximum uptime, data security, and disaster recovery.
Private Cloud Hosting Consultant
Immediate Private Cloud Hosting Services
Progent’s private cloud hosting enables small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a secure Tier III data center on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. Smaller organizations can use Progent’s private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of computer equipment and data center facilities while benefiting world-class levels of system availability and security.
Exchange 2013 eDiscovery Computer Consulting
Exchange 2013 VoIP Onsite Technical Support
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These improvements favorably impact key facets of IT like ease of administration, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online support and management services for Exchange 2013.
Internet Access Consulting
Metro Ethernet Specialist
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and overseeing a seamless move to a new ISP and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Software Consultants Microsoft BizTalk Server
Microsoft SQL Server 2005 Computer Tech
Progent's Microsoft-certified consultants can provide network help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Wireless Bridge Support Outsourcing
Small Business Wireless Computer Engineer
Progent’s wireless consultants can help small companies plan, choose, evaluate, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your IT network while offering a level of protection that matches or exceeds wired connections. Progent offers expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless connectivity solutions that fit best with your company requirements.
Meraki Access Point Computer Consulting
Wi-Fi IP phone integration Support and Integration
Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.
Oracle Enterprise Manager Engineer
Oracle database Coder
Progent can provide fast and affordable remote access to an authorized Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.
Online Consulting 802.11ac Migration
Aironet 3700 Access Point Online Technical Support
Progent's Cisco-certified wireless technology experts can help you to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Office 365 and Android IT Consulting
Emergency Office 365 integration with on-premises environments Technical Support
Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget.
Exchange 2013 Unified communications Setup and Support
Exchange 2013 OWA Technology Consulting
Exchange 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect vital areas such as manageability, high availability (HA), compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Microsoft Exchange 2013.
Microsoft Office Repairing
Microsoft Office Configuration
Progent’s IT outsourcing services offer affordable computer consulting for small businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, allowing IT support expenses to increase in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network architecture for your vital applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
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