UNIX, Linux, Solaris, and Apple Mac OS X Online Emergency Help for
Lawrence Enterprise and Small Business Computer Network Environments
For small businesses located in Lawrence Massachusetts, Progent provides support for information systems based on UNIX or Linux or for networks that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE engineers for challenging connectivity issues, plus the services of CISA and CISM-accredited security engineers to help with high-level security design and disaster recovery planning.
Progent's online technical support engineers offer excellent value due to the fact that they have the real-world experience and the sophisticated tools to solve the majority of information system problems rapidly. This lowers immediate costs because service calls accumulate fewer billable minutes. Remote help also avoids the expense of dispatching a consultant to your location. Your company saves additionally with incidental costs by minimizing or eliminating network outages and related costs due to business disruption, disgruntled clients, idle workers, and de-focused executives.
Progent's billing model for online support is structured to stretch your network support investment. Progent charges per minute for telephone-based assistance, so you pay only for the support that you receive. In contrast to typical online support firms, Progent asks for no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for billing avoid situations where quick repairs somehow turn into substantial invoices. Progent's skill at handling problems quickly translates into your company spending less cash.
Progent's Online Service Tools
Over time, Progent has developed a collection of optimized technologies and field-proven methodologies which promote the highest level of efficiency for online engineering help and troubleshooting for small and midsize business IT systems. Progent offers safe VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access allows the engineers of Progent's Technical Response Center to communicate with your company's environment without breaching system security.
Progent's powerful technical support reporting system includes thorough histories for all service that Progent's customers have been provided. Progent's team consultants have the benefit of the records of services provided to each client by every consultant. This history of issues and repairs is organized as an easily searchable internal database that allows Progent's remote technical professionals to communicate their knowledge with the whole team to make sure that the value of Progent's support grows over time. Progent's high-level accreditations and working relationships with major vendors including Cisco and Microsoft make available additional extensive technical databases and allow fast response from manufacturers' internal support staff with the result that Progent's online service experts are able to find optimal solutions promptly.
Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's remote support in Lawrence Massachusetts or to learn more about Progent's phone support options, call Progent at
Remote Technical Services Provided by Progent
Progent's remote technical support experts have credentials in an extensive set of disciplines. This broad scope of capability allows Progent's engineers to address virtually any problem likely to occur in a small business network. Certificates earned by Progent consultants in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To provide assistance to customers with mixed-OS environments, Progent also provides the support of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP engineers.
Phone-based support Offered by Progent to clients in Lawrence include:
-
UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide range of computer technology including network architecture, email solutions, network and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server technologies for server economization and simplified management, and migration from older applications to the latest Windows or Linux-based environments. Progent's team-oriented methodology for solving network problems enables fast escalation, when required, to consultants with appropriate experience to handle challenging scenarios. This expedites repair of critical problems, reduces lost productivity, and lowers support costs.Progent's UNIX and Linux consultants can offer emergency remote assistance for resolving problems affecting UNIX/Linux systems based on popular variants of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware Linux
-
Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco CCIE certification is the highest accreditation for network infrastructure professionals, and validates an individual's network technology skills at the master level. CCIEs know how to resolve the most intractable problems surrounding network design, integration, management, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house support staff in analyzing anomalies with IOS network management tools and developing workarounds or identifying software patches. CCIEs offer exceptional value because their depth of experience enables them to find solutions for the most complex problems quickly. In many cases, less experienced service providers can struggle for many hours or days with the same problems that a Cisco CCIE can resolve in a few minutes.
Few support providers make CCIEs accessible to assist small and mid-size companies. Progent offers quick phone access to a Cisco authorized CCIE so your company can get urgent assistance for serious network problems that are lowering worker productivity but are beyond the experience of your regular IT service providers. Progent's Cisco-qualified CCIE engineers can interface to your network by means of advanced on-line support tools in order to provide fast, secure, and economical diagnosis and remediation.
Progent's Cisco CCIEs offer expertise in all of Cisco's market leading family of connectivity devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) systems, Catalyst switches, as well as VPN products.
-
Certified Microsoft Windows Support
Progent's Microsoft-expert online service professionals can deliver computer system troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the assistance of consulting engineers who can assist your company with a broad range of technology support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange Server 2019 integration,
Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration expertise,
SharePoint 2019 planning and configuration, Microsoft Teams consulting, Skype for Business migration consulting, Microsoft Lync Server integration and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server and Server Online training,
SBS Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent also can deliver a wide range of remote desktop consulting and support services such as Windows 7 migration support, preparing for to 64-bit desktop applications, configuring Microsoft Office 2010, and automating desktop configuration.
-
CISM and CISSP Certified System Security Engineers
Progent's certified CISM and CISSP security consultants offer a variety of security solutions that can improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows network against assaults or assist you to clean up quickly after a damaging breach. Security solutions available from Progent include: comprehensive security analysis using utilities such as GFI LANguard, AMAP Application Scanner, and software from Metasploit and Nikto; fast cleanup after malicious assaults; setting up firewalls; establishing safe mechanisms for remote and mobile access; guarding your email system from spam and DHA attacks; and establishing 24x7 network monitoring.
- Hybrid Cloud Integration
Progent offers expert remote consulting support to help organizations of all sizes connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that combine on-premises resources along with public cloud services. To assist you to integrate public clouds with networks, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration consulting. Progent has more than 20 years of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Progent can provide the skills of seasoned online consulting experts for special IT projects that small companies frequently need. Billing charges for longer-term consulting tasks are set according to the qualifications of the engineers required. Progent's experience with these special areas of information technology allows customers to execute critical projects economically and on time. Progent's special remote engineering solutions include:
-
Help Desk Support
Progent's Call Center service options for small and midsize companies with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are ideal for small businesses who don't have the money or time to assemble and manage an in-house Help Desk but who require quick communication with a dependable Help Desk with proficient phone assistance as well as the available expertise to escalate the most challenging trouble tickets to advanced engineers.Progent’s Help Desk sharing services allow your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) platform for managing service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk Call Center consulting support can guide you in establishing an efficient new Help Desk or improving your established one, evaluating or customizing Help Desk software to address the unique demands of your corporation, or providing occasional phone support staff to work with your existing Help Desk resources during demanding scenarios like software migrations, mass upgrades, or installing new applications.
Progent's Call Center staff of seasoned network professionals offers your workers in Lawrence Massachusetts rapid access to an efficient technical support group with years of experience delivering telephone-based help and remote troubleshooting for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk perception as a solid driver of business performance, and Progent's policy is to solve rather than just track technical issues.
-
Business Applications Services: Training, Custom Development, and Problem Solving
Progent's Applications Consulting Team can supply remote and in-depth engineering support and education in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft applications such as CRM, Microsoft Office Project, Office Word, and Office Excel. To find out additional information on Progent's consulting, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.Progent's Mac consultants can promote the imaginative facets of Macintosh environments by delivering remote help services and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific jobs like scanning or digitizing audio/video or setting up an audio/video production studio.
Online Network and Server Monitoring Services
Progent offers businesses in Lawrence Massachusetts remote network monitoring services based on Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so that your network support is proactive rather than reactive. By exposing looming trouble spots before they grow into full-scale emergencies, remote monitoring can ward off stressful and costly information system breakdowns. Progent can also utilize network monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft Windows environments, or systems that incorporate multiple OS platforms.
To get in touch with Progent about urgent phone-based assistance with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Emergency Online Support, call
New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 United States |
(857) 770-0339 | Boston Network Support Services |
| Lawrence | 280 Merrimack St, Ste 315 - Fl 3 Lawrence, MA 01843 United States |
(978) 989-6597 | Lawrence Network Support Services |
| Manchester | 1087 Elm Street, Suite 201 Manchester, NH 03101 United States |
(603) 463-0063 | Manchester Network Support Services |
| Providence | 166 Valley Street Providence, RI 02909 United States |
(401) 354-1881 | Providence Network Support Services |
| Waltham | 303 Wyman Street Waltham, MA 02451 United States |
(617) 581-0770 | Waltham Network Support Services |
An index of content::
Employment Opportunities Cisco CCIE
Job Opportunities Recruiter Cisco Consultant
Progent is seeking a range of on-staff employees including motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile connectivity, wireless networking, non-stop environments, business continuity planning, data preservation, and VMware technology. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISM certified security professionals. Progent is also seeking veteran managers able to perform efficiently in our dynamic, virtual office environment. Progent works with freelance professionals who have specialized knowledge and hands-on background in important information technology topics beyond Progent's main service focus. Our Experts Team employs independent consultants who offer advice and programming support for mission-critical solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have specialized knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide world-class skills in areas such as telecom, web design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by Progent cooperate with Progent's full-time engineers to deliver end-to-end IT services for small business networks.
Top Database Application Development Consulting Services
Microsoft and Cisco Certified Database Application Development Specialists
Progent's certified relational database consultants can provide businesses of any size online support for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, database architecture and coding, administration support, synchronization strategies, capacity planning, tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.
Windows Server Essentials Hyper-V Technology Professional
Windows Server Essentials Compliance Consulting Services
Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional stand-alone in-house datacenter to the new hybrid computing paradigm that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified consultants offer cost-effective online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business benefits of migrating to Essentials and adopting a hybrid local/cloud model for your computing ecosystem. Progent can provide comprehensive project management support so you can design and execute a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, troubleshooting, and training.
Engineers Microsoft SUS
Microsoft Software Update Services Online Troubleshooting
Microsoft WSUS enables information technology managers to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Software Update Services deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Services ProSight Private Cloud Services
24-7 Specialist ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that enable small and midsize businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Technology Consulting Online Office Word Training
Services Microsoft Office 365 Webinar
Progent offers customized remote training for a range of desktop apps and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom instruction, including immediate communication between students and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the schedules of many students. Offered to single students or classes of any size, Progent's virtual instruction permits the trainer to conduct the class from a remote office and the clients can be spread throughout a campus or all over the country. Virtual learning deploys proven learning aids such as broadcast white boards, real-time questions, and shared applications. Classes can be brief and targeted to specific topics or extended in time and wider in scope.
Monitoring and Reporting Support Services
Remote Network Monitoring Consultant Services
Even if your company has a small network support group and a limited technology budget, your information system can still feature the same high reliability and performance that once required a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Award Winning Remote Support 802.11x Wi-Fi Site Survey
After Hours WLAN Site Survey Specialist
Progent’s Wireless Site Survey assists you to plan and implement a wireless network optimized for your environment, providing you a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, data protection, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service.
Barracuda Backup Local Online Troubleshooting
Barracuda Backup and VMware Technical Support Services
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to help you to design, configure, manage and troubleshoot a BDR solution based on Barracuda technology.
Engineer Microsoft Live Communications Server
Live Communications Server 2007 Technology Professional
MS Communications Server delivers Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering enhanced protection, transparent integration with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available solution. Effective deployments of Microsoft Office Communications Server require careful planning and thought prior to installation. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the advantages of Microsoft Office Communications Server across your whole corporation.
24/7/365 Sun Solaris Integration Support
Sun Solaris Remote Troubleshooting
If your business computer system mixes Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a unified network that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's Solaris and MS Windows coexistence support offerings feature IT architecture configuration and service, support for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Help Desk Call Center support.
CISSP-ISSEP Security Consulting Services
CISSP-ISSEP Security Services
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of IT security. Progent can help implement efficient security solutions that protect a small office from advanced malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, online, and mobile clients sharing network resources distributed across a mix of physical sites and public and private clouds.
Top Ranked SMS Server Migration Integration
Systems Management Server Online Technical Support
Progent’s certified consultants provide small and medium size businesses enterprise-level consulting support for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for update and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management solution previously called Systems Management Server. Configuration Manager 2007 provides a range of enhancements to SMS Server such as full automation, built-in Windows Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager effectively for automated operating system and application software installation, security patch administration, software tracking, and licensing reconciliation. Progent's engineers can also help your company to move smoothly from SMS Server to Configuration Manager.
SharePoint 2019 Migration Support and Setup
Technology Consulting Services SharePoint 2019 On Premises
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless intranet system.
Microsoft Windows Server 2019 Help and Support
Windows Server 2019 and SCOM Consulting
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and Linux support.
Wireless AP Network Consultant
802.11ac Wireless Remote Support Services
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
SharePoint Server 2007 Support and Setup
Microsoft Office SharePoint Server 2007 Consultant Services
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, groups and data. SharePoint Server offers a central location for your workers or clients to connect to, organize, distribute and manipulate relevant data, files, and software and to communicate with other people. SharePoint enables quicker and better decisions, more efficient sharing across groups and more economical business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Computer Consultants ProSight Automatic Network Mapping
Support and Help ProSight Network Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management processes, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require important software patches, or resolving performance issues.
Microsoft Experts UNIX, Windows Professionals
Online Consulting Windows, UNIX, Solaris
Progent's UNIX platform support services offer small companies and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to show you how to build and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Remote Troubleshooting 2500 Wireless Controller
wireless controller Support Outsourcing
Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to maintain and debug your existing Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller technology. Progent can provide expertise for physical and software-based Wi-Fi controllers and can help you to determine which version makes sense for your wireless environment. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 Wi-Fi controller expertise, and Cisco 8540 wireless controller support.
Windows Server 2012 R2 Hyper-V Computer Engineer
Microsoft Hyper-V 3.0 Technical Consultant
Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, agile network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to reduce network costs and enhance productivity.
Ubiquiti UniFi WLAN Consult
Ubiquiti UniFi Security Gateway Technology Professional
Progent offers quick access to the expertise of seasoned Wi-Fi consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, deploy, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and position Ubiquiti UniFi wireless APs for optimal signal coverage and performance.
Exchange Server 2016 Migration Planning Technical Support Services
IT Consulting Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in all phases of your migration to Exchange 2016 including planning HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
At Home Workers Infrastructure Technical Support
At Home Workforce Infrastructure Consulting Services
Progent can help small and medium-size companies to design, set up and troubleshoot the network infrastructure to support work-from-home employees.
Catalyst Switching Consultants
24x7 Catalyst 3650 Switch Online Consulting
Progent's Cisco-certified CCIE networking consultants can help your business to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and move efficiently from legacy appliances to current devices.
Urgent Symantec VelociRaptor Protect
Symantec Firewall Network Security Auditor
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to migrate to more recent firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can include firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for continuing technical support, maintenance, education, and security consulting.
CISA Certified Cybersecurity Audit Technology Professional
CISA Certified Information Technology Consulting
The CISA credential is an important qualification that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an extensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit professional able to assist businesses in the fields of IS audit process, information technology governance, systems and infrastructure ROI, IT support, protection of information assets, and disaster recovery preparedness.
WatchGuard Firebox M-Series Firewall Information systems Security Outsourcing
WatchGuard Firebox T35 Firewall Firewall Configuration
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
SQL Server 2014 Resource Governance Configuration
SQL Server Analysis Services Consulting Services
SQL Server 2014 includes significant improvements in critical areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services such as planning, deployment, administration, remediation, and application development expertise to enable organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Exchange Server 2010 Upgrade Professional
Exchange Server 2010 Migration Services
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the benefits of Exchange 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by improving your productivity, lowering the cost of hardware and service, simplifying management, and consolidating your vital communications platforms.
Exchange Server 2000 Engineer
Exchange 2000 Upgrade Upgrade Consulting
Progent is among the most qualified network support companies for integrating email and messaging systems powered by Microsoft Exchange 2000. Progent is skilled in helping small companies receive all the benefits of Microsoft Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 management.
Top Microsoft Exchange Server Migration Engineers
Exchange Server Migration Consulting Services
Progent offers comprehensive help for each step of your Exchange Server 2010 upgrade with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and equipment needed, recommended sourcing, pilot testing at customer site or at Progent's testing lab, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old servers, and training for client's support group and users.
Remote Support Exchange 2013
24x7 Exchange 2013 Security Online Help
Exchange Server 2013 incorporates major improvements to the functionality of Exchange Server 2010 and delivers powerful new features plus a revamped structure. These enhancements favorably impact vital areas including ease of administration, availability, security, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management services for Exchange 2013.
Skills Transfer Router
Top Rated Windows Knowledge Transfer
Progent practices information transfer from Progent's support experts to clients. By educating clients to handle problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Medium-size companies who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more robust, protected, and efficient.
Operations Manager Case Study
Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now address server problems before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can resolve looming problems before customers suspect that the problems are there. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company networks enterprise-class service continuity, security and performance.
Computer Consultant Flex Series Wireless Controller
Biggest WLAN controller Specialists
Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's latest wireless controller technology.
24 Hour Engineer Private Cloud Solutions
Private Cloud Solutions Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting and management services are built on proven virtualization platforms that enable small businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.
Network Consultants Office 365 integration with on-premises environments
Hybrid Configuration Wizard Configuration
Microsoft supports transparent hybrid ecosystems that combine Office 365 and local Exchange systems. This allows you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget.
scom 2016 Integration Support
scom 2016 hybrid cloud monitoring Remote Support Services
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable uptime for key workloads by offering centralized, cross-platform tracking of physical and virtual resources installed across local datacenters and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite expertise to assist organizations of all sizes to design, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Office Web Apps for Mac Support Outsourcing
Excel for Mac PivotTables Help and Support
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's consultants have experience with both Mac and Windows technology and can provide service for environments that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which intentionally limit sharing between Mac and Windows users.
Consultants Microsoft Live Communications Server
Microsoft Expert Engineer Live Communications Server 2007
MS Office Communications Server provides IM and presence as part of an extensible, enterprise-grade solution featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and elevated operational efficiencies, increased worker productivity, and better IP protection. MS Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite configuration support and troubleshooting services for your Office Communications Server 2007 environment and can assist you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and carry out a smooth upgrade that will add significant strategic value to your IT system
MySQL Enterprise Edition Designer
After Hours Application Programming Technology Professional
Progent’s team of expert software programmers, relational database architects, and program managers can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help customers plug expertise gaps by offering database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also offers experience with multiple web development technologies and can help businesses to create, expand, repair, or port web-based applications to utilize the most current web technology.
Select Topic: