UNIX and Linux Phone-based Emergency Help for
Lawrence Enterprise and Small Business Computer Networks
For small and midsize businesses located in Lawrence or anywhere in the state of Massachusetts, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX-family systems and Windows technology. Progent has provided remote support to companies in all 50 states in the U.S. (See Progent's client recommendations). Progent also offers the consultation Cisco CCIE network specialists for challenging connectivity problems, as well as the assistance of CISA and CISSP-accredited security consultants to handle advanced security architecture and business continuity planning.
Progent's online technical support services represent excellent value because they are equipped with the real-world experience and the advanced technology to solve most network issues rapidly. Efficient support lowers immediate costs since service calls take up a smaller number of chargeable consulting minutes. Remote support also avoids the expense of dispatching a consultant to your location. Your organization saves additionally with indirect expenses by minimizing or avoiding system downtime and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing model for online support is structured to maximize the impact of your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are charged just for the support that you actually get. In contrast to many remote service organizations, Progent imposes no initialization charge or minimum job duration. Progent's one-minute billing unit and clean model for billing do away with situations where speedy. minor fixes somehow turn into substantial invoices. Progent's penchant for disposing of technical issues quickly results in your business spending less cash.
Progent's Remote Support Tools
Over the years, Progent has refined an arsenal of optimized tools and field-proven processes which ensure the highest level of efficiency for remote engineering help and repair for small company information systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Protected VPN technology enables the experts of Progent's remote service group to link to your environment without violating system security.
Progent's advanced service database system keeps comprehensive documentation of all support that Progent's clients have been provided. Progent's authorized consultants have the benefit of the history of all help provided to each client by every consultant. This database of problems and responses is organized as a conveniently searchable internal database that allows Progent's online support professionals to communicate their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's advanced accreditations and working associations with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases and allow priority response from vendors' internal product engineers with the result that Progent's remote service specialists are able to come up with the best resolutions promptly.
Initiate Remote UNIX, Linux, Solaris, or Apple macOS and OS X Technical Help from Progent
To get started with Progent's remote support in Lawrence or anywhere in Massachusetts or to find out more about Progent's phone support options, contact Progent at
Remote Support Services Offered Progent
Progent's phone-based consulting engineers offer advanced credentials in a comprehensive set of disciplines. This wide range of capability enables Progent's engineers to address practically any crisis likely to crop up in a small business information system. Credentials awarded to Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent technical support consultants include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
To provide assistance to companies with multi-operating system networks, Progent also provides the support of consultants who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.
Online technical support services provided by Progent to clients in Lawrence and anywhere in the state of Massachusetts include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote consulting services address a wide spectrum of computer technology including network architecture, email systems, network and process security, UNIX/Linux and Microsoft Windows integration, virtual server products for server hardware economization and simplified administration, and transitioning from legacy applications to the latest MS Windows or Linux solutions. Progent's team-oriented approach to resolving technical issues enables fast escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This expedites solutions of critical problems, reduces lost productivity, and lowers service expense.Progent's UNIX/Linux consultants can offer urgent phone-based help for troubleshooting problems affecting UNIX, Linux, or Solaris systems powered by leading versions of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network professionals, and validates an individual's technical knowledge at the master level. CCIEs know how to resolve even the most difficult problems surrounding network infrastructure planning, integration, management, security, and problem solving. CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in analyzing problems with IOS network management utilities and developing workarounds or identifying software patches. Cisco qualified CCIEs offer excellent value since their deep expertise permits them to fix the most difficult problems rapidly. In many cases, less experienced consultants can struggle for hours or even days with identical problems that a CCIE can dispose of in minutes.
Few consulting firms make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent offers quick telephone access to a CCIE so your company can get timely help for severe network problems that are hurting worker efficiency but are outside the experience of your regular IT support personnel. Progent's Cisco-qualified CCIE consultants can tie into your computer system by means of the latest remote support technology in order to perform quick, secure, and economical diagnosis and remediation.
Progent's Cisco CCIEs can provide assistance with all of Cisco's popular selection of connectivity products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst switches, plus Virtual Private Network (VPN) technology.
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Certified Microsoft Windows Experts
Progent's Microsoft-certified online support engineers can deliver computer repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your company the expertise of consulting engineers who can help your company with a broad variety of technology support services such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint 2019 planning and deployment,
Skype for Business migration consulting, Microsoft Lync Server 2013 management and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server and Server Online planning,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent also offers a full range of remote PC desktop support such as Microsoft Windows 7 migration, upgrading to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.
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CISSP, ISSAP, and CISM Certified System Security Engineers
Progent's qualified CISSP and ISSAP network security engineers can provide a variety of security services to enhance the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or assist your business to recover rapidly following a damaging penetration. Security services offered by Progent include: thorough network security evaluation utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after virus and worm attacks; installing firewalls; designing secure architectures for off-site and mobile connectivity; protecting your email infrastructure from viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring.
- Hybrid Cloud Solutions
Progent offers advanced remote consulting services to help organizations of all sizes connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that utilize physical resources as well as cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent can provide the services of seasoned online consulting experts for special IT projects that small businesses frequently request. Progent's rates for longer-term consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows customers to complete major projects economically and on schedule. Progent's project-based remote consulting services include:
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Help Desk Services
Progent's Call Center support programs for small and midsize businesses with environments based on UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk services are ideal for small organizations who lack the budget to create an internal Help Desk but who want quick communication with a reliable Call Center with proficient phone support as well as the available expertise to escalate the most challenging trouble tickets to advanced consultants.Progent’s shared Help Desk services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk sharing service is a collaborative support solution built around the leading professional services automation tool for handling end-user service requests, ticketing, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can aid you in building an efficient new Call Center or enhancing your established organization, evaluating or modifying Call Center software to address the special demands of your company, or providing temporary phone support personnel to supplement your internal Call Center group to handle high-demand events such as software transitions, mass updates, or rolling out new business software.
Progent's Help Desk Call Center team of seasoned information technology experts gives your workers in Lawrence or anywhere in the state of Massachusetts rapid contact with a large support group with extensive background delivering phone help and remote troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk the reputation as a crucial driver of company efficiency, and Progent's target is to resolve and not merely track network problems.
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Applications Services: Training, Custom Programming, and Problem Solving
Progent's Applications Consulting staff provides online and in-depth consulting expertise and education in key business application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, MS Project, MS Office Word, and Microsoft Excel. To read more information concerning Progent's consulting, custom development, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Apple Mac experts can support the imaginative elements of Apple Mac systems by delivering phone-based consulting support and education in graphics, audio, and video. Progent's consultants can provide assistance in a range of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also help you with special projects such as capturing or digitizing audio or video or establishing an audio/video production studio.
Online Network Monitoring Services
Progent can provide businesses in Lawrence, or anywhere in the state of Massachusetts, remote network and server monitoring services powered by MS Operations Manager network monitoring and reporting, adapted by Progent to suit your business so your computer maintenance is proactive rather than reactive. By detecting potential trouble spots before they grow into full-scale emergencies, proactive monitoring can head off inconvenient and costly service breakdowns. Progent can also provide help with system monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft networks, or environments that support a mix of operating systems.
To get in touch with Progent about urgent online help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, phone
Boston Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boston Metro Area.
| City | Address | Phone | Link |
| Boston | 201 Washington Street Boston, MA 02108 |
857-770-0339 | Boston Network Support Services |
| Lawrence | 800 Turnpike Street, Suite 300 North Andover, MA 01845 |
978-989-6597 | Lawrence Network Support Services |
| Waltham | 233 Needham Street, Suite 300 Newton, MA 02464 |
617-581-0770 | Waltham Network Support Services |
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An index of content::
Forefront Network Inspection System Configuration
24-Hour Forefront TMG Firewall Specialists
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a easily administered web gateway that acts as a single-server platform for an array of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can assist you to plan and execute pilot and production implementations; interface Forefront Threat Management Gateway with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server.
Urgent SQL Server 2008 Migration Consulting
SQL Server Capacity Planning Coding
SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the difficulty of designing, integrating, administering, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Google Cloud GKE Engineers
Technology Professional Google Cloud Natural Language
Progent can provide cost-effective remote and on-premises consulting to assist companies of any size to move any portion of their critical network resources to Google Cloud Platform services. This can save time and equipment expense and enable the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
System Center Operations Manager Support Outsourcing
Comprehensive Event Management On-site Technical Support
Mid-sized companies can enjoy all the benefits of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced IT support programs, mid-size businesses can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote troubleshooting. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide mid-size company information systems enterprise-class availability, protection and performance.
MOM Case Studies
MOM Case Studies
Before Progent’s Microsoft Operations Manager solution, system issues were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate server troubles before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before clients know that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, security and performance.
Network Management Outsourcing for Small Businesses Consultant
Network Management Outsourcing Engineers
Progent's ProSight portfolio of managed IT services are intended to provide businesses who maintain minimal internal network support teams with low-cost help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate network management costs, smart automation of common administrative processes, continual adoption of new technology, graceful migration from legacy technology to current solutions, close fit between information technology with strategic goals, access to veteran IT consultants, and freeing up management to focus on business rather than ever-changing computer technology.
Professionals Lync Server 2013 and iPad
Lync Server 2013 and Cisco Unified Communications Consultancy
Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging, presence, web conferencing with app sharing and whiteboard, as well as IP-based and PSTN calling across a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help you to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.
Windows Server Hyper-V 2016 Shielded VMs Computer Engineer
Engineer Windows Hyper-V 2016 Failover Clusters
Windows Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, train your IT management and support personnel, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Computer Consulting ASA Firewall with Firepower
ASA and PIX Network Consultant
Progent’s certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to modular gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating possible OS-specific security holes.
Remote Network Monitoring Remote Technical Support
System Center Operations Manager Remote Troubleshooting
Remote continuous network monitoring, automated alarms, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a degree of network stability that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management options delivered as low-cost service packages created to assist your company to identify and fix a an array of network problems before they can disrupt productivity.
Exchange 2007 Edge Server Support
Exchange 2007 Server Professionals
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Nexus 5600 Switch Remote Support Services
Support and Setup Nexus 3000 Switch
Cisco Nexus switches are engineered to deliver the speed, scale, uptime, cloud readiness, capacity, security and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting expertise to help you to create an efficient switch architecture, set up pilot environments to confirm your network design, deploy Nexus switches, create and implement appropriate policies, perform security vulnerability assessments, configure proactive monitoring, consolidate network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful fault-tolerant features incorporated into Cisco's Nexus switches. Progent's consultants can also assist your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to current Nexus switches.
Award Winning SCCM 2007 Application Deployment Configuration
Microsoft Configuration Manager 2007 Consultant
Progent can assist your business to maintain System Center 2007 Configuration Manager to streamline administration, improve security and compliance, and increase productivity by making sure that critical applications are always up to date, managing licensing, and reporting resource usage patterns to help you make smart buying choices. Once you are ready to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth migration to SCCM 2012.
Windows Server 2012 R2 Online Help
MCSE Expert Certified Windows 2012 Consultant Services
The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting team with hands-on experience and broad familiarity with planning and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT support can help you with designing, installing, managing, and supporting Windows Server solutions that maximize the productivity of your computer network. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Custom Web Integration
Web Site Coding
If you want to update your corporate web site, create internal webs for applications such as HR or employee education, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web developers. Progent's experts can also help you build and manage a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web tools.
Microsoft Exchange 2003 Network Consultant
Exchange 2003 Integration Services
Progent's certified professionals provide technical support and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server 2003 include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.
Anti-Spam Technical Support Services
Antispam Information Technology Consulting
E-Mail Guard is Progent's economical anti-spam and virus protection managed service that gives small businesses enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-managed spam filtering and virus defense services that defuse email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
Consultancy Infor SyteLine CloudSuite Disaster Recovery
Largest Infor SyteLine CloudSuite ERP Specialists
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and distribution organizations to manage complicated supply chains and streamline key business processes to get products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP consultant with over two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or on-premises services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and DBA services.
Network Management Outsourcing Professional
ProSight Network Management Outsourcing Consulting Services
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain small internal IT administration and support staffs with affordable access to enterprise-class management tools and technical expertise. Advantages of Progent's ProSight line of managed services include predictable network maintenance costs, smart automation of common management tasks, continual adoption of new information technology, graceful transition from legacy systems to current solutions, improved fit between information technology with strategic goals, access to veteran IT experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.
Windows 10 Trusted Boot IT Consulting
Windows 10 Pilot Testing Online Support Services
Progent's Microsoft-certified consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises assessment and migration support for Microsoft Windows 10 available from Progent include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile management, teleworker access, security and compliance, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and end users, and post-migration consulting support.
Remote Windows 10 MDT Technology Professional
Microsoft Windows 10 Assessment and Deployment Kit Engineer
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and post-migration Call Center support services.
On-site Technical Support SQL Server 2017 Performance Tuning
SQL Server 2017 Data Mining Specialists
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a smooth migration from your current SQL Server databases and applications to SQL Server 2017.
Project Implementation Consultants
Project Planning Engineer
For enterprise project management assistance, Progent offers the services of senior IT professionals with decades of background in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers adhere to leading practices to make sure development or deployment projects are completed on time and on budget.
Windows 2008 Cluster Server Consultant Services
Failover Clusters Windows Server 2008 Computer Consulting
The clustering feature set incorporated into the high-end editions of MS Windows Server 2008 has been radically redesigned to simplify the installation, setup, and management of clusters that offer improved levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, improved cluster management, new cluster architecture for increased availability, hardened protection and quorum structure, fewer failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, design and execute a deployment, train your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and create and test a disaster recovery plan.
Manage Cisco Switch
Cisco Firewall Network Providers
Progent's Cisco CCIE-certified network infrastructure consultants have extensive background helping Internet Service Providers to design, implement, administer, optimize, and troubleshoot high-availability, extensible connectivity environments suitable for public networks.
Microsoft Azure Virtual Machines Programming Companies
Microsoft Azure integration Contract Programming Firm
Progent can help small businesses to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Azure includes a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
Best Networking Services Progent Management
Progent Management Team Information Technology Outsourcing Group
Progent's management team includes industry veterans with decades of experience providing computer consulting services, technical support, and long-term information system planning to organizations ranging from startups to global enterprises. Great service calls for great personnel, and Progent stands out by having put together a management team able to provide businesses with the top service value available anywhere.
Consultants NetApp SnapMirror
Immediate NetApp MetroCluster Disaster Recovery Consulting
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between datacenters located up to 300km apart from each other. Progent's team of seasoned IT consultants can help you to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network, and verifying your MetroCluster disaster recovery system to verify compliance with information assurance standards and government requirements.
ProSight Network Health Reports Consult
Network Infrastructure Health Assessment Professional
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable and more secure Active Directory environment. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier network management, better compliance with government and industry security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability.
Microsoft SCOM 2012 Professionals
Datacenter Monitoring Support and Setup
Progent's Microsoft-certified consultants have over 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate serious problems detected by Microsoft SCOM 2012.
network evaluation Lab Services
QoS Test Lab Specialists
Progent's Test and Training Lab at the QTS Data Center can be used for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training environments for new technologies. For Progent customers without adequate in-house resources to configure proper pilot systems, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital network projects on schedule.
After Hours Double-Take Software Availability Integration Services
Information Technology Consulting Double-Take Software Backup
DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a variety of affordable solutions for replicating and restoring vital workloads including Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced state of availability and disaster recovery capability at an affordable cost.
Redhat Linux Technology Consulting Services
Consultants Ubuntu Linux
If your company is producing Linux-based software on a network that includes Microsoft Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of managing your business network. Through the use of automated network monitoring and by delivering online and on-site assistance as your business needs it, Progent represents an economical way for supporting an IT system that features excellent dependability, protection, and efficiency. Progent's Linux developer support offerings feature full-service network support outsourcing, virtual infrastructure, remote and in-person support and repair, network monitoring, and Help Desk outsourcing.
Remote Network Monitoring Consulting Services
Network Infrastructure Asset Report Professionals
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to get an objective evaluation of the health of their IT system. Based on some of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits like a cleaner and more secure AD environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include easier management, improved compliance with government and industry security regulations, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and less downtime.
Microsoft Certified Partner Engineers School District Exchange
After Hours Small Government Engineers
Progent has extensive experience delivering a full-spectrum of online network support and urgent troubleshooting services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in providing expert online IT consulting and has delivered IT solutions to organizations in all 50 states. Online support saves travel expenses and solves issues faster than onsite support.
Security Scan Services
Security Inventory Specialists
Progent offers small businesses a pair of low-cost network security evaluation packages that provide, at a preset fee, remotely administered inventory scans of your network security profile which are evaluated by certified information security specialists who interpret the results of the scan, present unbiased evaluations of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two non-overlapping network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small businesses while delivering enterprise-quality evaluations of your IT network's vulnerability to attack.
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