Lawrence Offsite Workforce Connectivity Consulting Company
Video Conferencing Solutions Consulting and Support Services
Expanding your remote workforce can have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Lawrence organization to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent can provide support services that go from as-needed expertise for helping you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Lawrence, Massachusetts businesses to succeed with any aspect of creating a high-functioning telecommuting environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and teleworkers. Many companies use a mix of products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for additional Office 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist your business to optimize your WAN architecture to run them.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Lawrence, Massachusetts organization, phone
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Desktop Migration Consultants
Microsoft Mac and Linux Desktop Repairing
Progent can deliver a wide array of low-cost remote and on-premises consulting services to assist your business to deploy, manage, and debug desktops and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.
Network Consulting Check Point Sandboxing
Immediate Security Consultants Check Point Software Blade
Progent's Check Point experts can show you how to choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point's security platform to offer an economical and efficient security defense for your business network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and provide a single stop for continuing technical support, administration, training, and design services.
SonicWall NSA 6650 Firewall Security Companies
SonicWall TZ Firewall Consultants
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and design security into your corporate processes.
24-Hour Information Technology Consulting Microsoft Dynamics GP
Dynamics GP/Great Plains Features Integration
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that integrates information and operations throughout your company, communicates easily with other solutions, and brings together workers, customers and suppliers regardless of time or place. Designed for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to set up and maintain a robust, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Dynamics GP/Great Plains 2010.
Lync Server 2013 Front End Pool Consultant Services
Professional Lync Server 2013 topology
Microsoft Lync Server 2013, renamed Skype for Business, enables businesses of any size to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with application sharing, as well as IP and PSTN calling across a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management team and users. Progent offers in-depth expertise in critical components of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Small Office Consulting Team
Small Business Consultant Services
For small organizations considering Progent's network support outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Windows and Solaris Remote Troubleshooting
Outsourcing UNIX with Windows
Progent's UNIX platform consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Office 365 and iOS On-site Technical Support
Office 365 integration with on-premises environments Online Support
Microsoft allows you to create seamless hybrid ecosystems that combine Office 365 and local Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget.
Debian Linux Online Help
Mandrake Linux Services
If your company is producing Linux-based software on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of strategic expertise without the constant hassle of managing your business network. Through the use of smart network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an affordable alternative for supporting an information network that features high dependability, protection, and efficiency. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and in-person support and repair, proactive network monitoring services, and Contact Center outsourcing.
Apple OSX Tiger Computer Engineer
Computer Engineer OS X
Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also assist you with iPhone support and Apple iPad management, or moving to iCloud. For computer networks built solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and aligned with your organization's business goals.
24 Hour ProSight Windows Server Management Onsite Technical Support
Automated Server Management On-site Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your specified IT staff and your assigned Progent consultant so any potential issues can be resolved before they can disrupt your business.
Exchange 2003 Server Upgrade
Microsoft Exchange 2003 Upgrade Technical Support
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Windows Server 2016 and SCVMM Online Support
Windows Server 2016 Failover Clusters Consulting Services
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Security Company SonicWall NSA 4650 Firewall
Compliance Audit SonicWall TZ350 Firewall
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate operations.
Consulting Services Microsoft Exchange Server Upgrade
Immediate Exchange Server 2010 Upgrade Specialists
Progent can provide comprehensive help for each phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, cost estimates of new software licenses and equipment needed, suggested vendor sourcing, pilot verification at customer location or at Progent's testing facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the production system, deactivating the previous system, and webinar training for customer's support group and users.
Computer Support Help Desk Online Support Services
Help Desk Software Selection and Deployment Engineer
The Help Desk service delivery structure adopted by Progent's Technical Response Center offers small businesses an effective option to reliance on independent consultants by offering broad expertise shared by multiple support groups, optional round-the-clock availability of urgent assistance, fast escalation to top-level engineers for handling the most difficult issues, service consistency and reliability, prompt follow through overseen by seasoned IT service administrators, a choice of convenient ways for requesting support jobs, plus a high level of process visibility enabled by trouble ticket updates and available through a web portal.
Consulting Services Active Directory
Windows 2008 Active Directory Engineer
Microsoft Windows Active Directory requires significant practical experience to configure optimally across a large corporation. Progent’s Microsoft Certified engineers are experts in designing, deploying, and maintaining sophisticated Enterprise AD projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, correcting corrupted Active Directory objects, cleaning up legacy beta software configuration objects in online Active Directory environments, and fixing unsuccessful configurations of AD and Active Directory-associated applications.
Microsoft Outlook for Mac Consultant
Remote Apple MACos with Windows Technical Support
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac experts can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support environments that mix Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which carefully limit sharing between Mac and Windows users.
24x7 Microsoft Windows 8.1 Evaluation Remote Consulting
Windows 8.1 Security Network Consultant
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot networks that incorporate desktops, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following proven methodologies.
Microsoft Windows Server 2008 R2 Consultants
Microsoft Windows 2008 R2 Support Outsourcing
Microsoft Windows Server 2008 is a major step forward in making IT networks more protected and fault tolerant, easier to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, tech support, education, staffing, monitoring, and security expertise.
Immediate MCSE Expert Certified Office 365 Gmail migration Network Consulting
Online Help Office 365 authentication
Progent can help your business to evaluate the many subscription options available with Office 365 and configure your network with Office 365 in a way that delivers top business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and maintain hybrid solutions that transparently integrate on-premises and cloud products and services.
Lync Server 2013 Front End Server Specialists
Lync Server 2013 IM Consulting Services
Lync Server 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN calling across a broad assortment of stationary PCs and mobile endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can help you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT team and end users. Progent has expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
ransomware vulnerability checkup Services
Top Ranked ransomware vulnerability audit Engineer
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to gather information about your existing AV defense and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and aligns with your business needs.
SCVMM 2016 Rolling Upgrade Professional
SCVMM 2016 Technical Support Services
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management products and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's virtualization experts can provide advanced Hyper-V consulting and VMware ESXi expertise.
Barracuda Backup LiveBoot Technology Consulting Services
Microsoft Expert Support Barracuda Backup with Amazon AWS
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting support services to assist your business to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Intune Mobile Device Managemnet Information Technology Outsource
Intune Mobile Device Management Networking Specialist
Progent's Microsoft-certified engineers can help you to streamline desktop change and update deployment by delivering support for management solutions like Configuration Manager, SMS 2003, and Windows Server Update Services.
Les Kent has a 35-year history of effective network integration, corporate administration, marketing, and operations. He has demonstrated a knack for creating sophisticated information technology solutions while working as a network designer, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and major enterprises.
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