Consulting Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time one of the most popular solutions for achieving anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent can provide Leeds, United Kingdom companies support from BlackBerry-premier consultants who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern mobile platform.
As the sophistication of small business networks has increased, and as the need for world-class protection, dependability, and recoverability has become the standard for businesses of any size, effective integration and support of RIM BlackBerry technology has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses often turn to outside consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small organizations to design, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and support BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Leeds Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Leeds Metro Area.
Progent locations in Leeds Metro
Consulting Support Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies management and support of RIM BlackBerry devices, providing a single solution for controlling critical tasks like device installation, updates, and retirement and providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Exchange, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.
BlackBerry BES Server provides a variety of security capabilities starting with advanced data encryption of information sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in selecting degrees of protection to meet the specific needs of your mobile environment. Progent's BlackBerry authorized engineers can assist you to choose advanced security functions and enable them remotely. Examples of these over-the-air configurable security features include:
- Lock down a device
- Erase information from a misplaced or stolen BlackBerry smartphone
- Disable Bluetooth
- Activate internal protection against malicious attacks
BlackBerry BES Server also provides versatility in selecting how to prevent users from loading or running unsecure or prohibited programs. Progent can help you to choose blocking processes like:
- Specify exactly which applications are permitted on the device
- Block external programs from using persistent memory on the BlackBerry smartphone
- Determine what resources external applications can use on the BlackBerry smartphone
- Restrict the kinds of access external programs running on the device can establish
- Block all external programs from being loaded or executed on the BlackBerry device
Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert technical help to businesses in the Leeds area or throughout United Kingdom. Progent's seasoned online consulting experts have helped IT organizations resolve network problems and cut support costs in each state in the United States and established a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a broad array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry engineers can also help you to use administration tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to select and install sensible security configurations.
Progent's Microsoft-certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, edit, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs analysis, system architecture, deployment strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and physical components match your needs, and evaluate your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Certified Professional
If you wish to ask Progent about consulting support for BlackBerry wireless technology, call 1-800-993-9400 or visit Contact Progent.