Fast Online Technical Support for Leeds United Kingdom Computer Networks
For companies in Leeds United Kingdom, Progent provides online technical support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered remote support to businesses in every state in the United States. (Check out testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISSP-qualified cybersecurity experts to handle advanced security architecture and diagnostic jobs.
Progent's remote support engineers provide excellent leverage because they possess the practical experience and are equipped with the advanced tools required to resolve the majority of network issues quickly. This reduces immediate costs since solutions use up fewer billable consulting minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization benefits additionally in incidental expenses by reducing or eliminating system outages and associated losses due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online consulting know-how is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be useful.
Progent's pricing policy for remote help is designed to stretch your IT service investment. Progent charges by the minute for telephone-based assistance, so you are billed just for the support that you actually get. In contrast to many remote support firms, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for billing avoid situations where fast solutions manage to turn into substantial tabs. Progent's penchant for solving technical issues quickly means you spends less money.
Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered a collection of optimized technologies and proven processes that promote the maximum degree of effectiveness for online technical support and troubleshooting for IT networks of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the consultants of Progent's remote service group to interface to your computer system without breaching corporate security.
Progent's powerful customer support database application keeps extensive documentation of the support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of services delivered to every client by every Progent engineer. This history of anomalies and responses is structured as a readily exploitable internal database that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's extensive list of certifications and working associations with important industry leaders such as Cisco and Microsoft make available additional massive support databases and permit priority response from vendors' internal engineering staff so Progent's remote service experts are able to determine the most efficient solutions promptly.
Online technical support services available from Progent to companies in Leeds United Kingdom include:
Authorized Windows Support
Progent's Microsoft-expert online support experts offer computer system repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your business the expertise of support professionals who can assist you with a broad range of technology support services such as
Microsoft Windows Server 2019 migration,
Windows Server 2016 integration for hybrid environments, Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 migration,
Microsoft Exchange Server 2019 integration,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting,
Exchange Server 2010 management,
SharePoint Server 2019 planning and configuration, SharePoint 2016 migration and hybrid deployment consulting, Microsoft Teams configuration help, Microsoft Skype for Business Server migration support, Lync Server 2013 integration, and Microsoft Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support,
Systems Center Operations Manager system monitoring,
Project Server training,
Microsoft Access Programming,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a broad array of cost-effective desktop services to help you business to install, integrate, repair, and manage workstations and laptops powered by Microsoft Windows. Progent's desktop support services include providing Windows 10 upgrade support plus Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and deployment, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune consulting to streamline the management of your desktops along with your web-facing tablets and smartphones.
Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure professionals, and certifies a person's technical knowledge at the master level. Cisco CCIEs can deal with the most stubborn issues surrounding network design, installation, administration, protection, and troubleshooting. Cisco CCIEs can cooperate with the highest priority with Cisco's internal engineers in isolating anomalies with IOS Software network management utilities and coming up with alternate approaches or identifying software patches. Cisco CCIEs are an exceptional cost-effectiveness since their broad experience allows them to solve problems quickly. In common instances, less seasoned consultants can struggle for hours or days with the same problems that a CCIE can fix in a few minutes. Progent's Cisco CCIE consultants can communicate with your network by means of the latest remote troubleshooting tools to perform efficient, safe, and affordable diagnosis and remediation.
Leeds Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Leeds Metro Area.
Progent locations in Leeds Metro
Progent's CCIEs offer help for the entire range of Cisco's popular family of networking appliances by offering consulting services that include:
CISSP and ISSAP Certified Network Security Engineers
Progent's accredited CISM, CISSP, and CISSP-ISSAP cybersecurity consultants offer a range of system protection services to enhance the defenses of your Windows, macOS and OS X, Linux, or UNIX network against assaults or assist your business to clean up rapidly following a serious breach. Security support services offered by Progent include: thorough information security analysis utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm attacks; installing firewalls; establishing safe architectures for remote and mobile communication; defending your email infrastructure against spam and directory harvest attacks; and offering 24x7 network monitoring.
Hybrid Cloud Integration Solutions
Progent can provide expert online support to help companies of any size integrate their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-based solutions or in hybrid topologies that seamlessly combine local resources as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud migration services such as Office 365 integration with on-premises Exchange deployments,
Azure hybrid cloud planning and deployment services, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience delivering advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
VMware Site Recovery Manager Consulting
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent runbook for restoring services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can generate audit reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and maintain a DR solution powered by VMware SRM.
Progent's VMware vSphere consultants have extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide high uptime, data security, and disaster recovery. Progent can also provide world-class VMware NSX consulting from a VCDX-NV certified network designer to assist you to create a completely virtualized Software Defined Data Center (SDDC) that can be provisioned or migrated instantly and managed with a high level of automation independent of the hardware used by the basic IP network.
UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux consultants and Apple macOS and OS X specialists offer online support services to cover a broad spectrum of information technologies such as system infrastructure, messaging solutions, network and process security, plus UNIX and Microsoft Windows coexistence. For server economization and easy administration in environments that combine Linux-based systems with Windows, Progent can provide VMware vSphere consulting and Citrix XenServer support. Progent can also help with migration from legacy applications to Microsoft Windows or Linux-powered environments. Progent's team-based methodology for solving network problems enables quick escalation, if necessary, to engineers with task-relevant experience to handle complex scenarios. This accelerates solutions of critical problems, minimizes network downtime, and cuts service costs.
Progent's UNIX/Linux support engineers can provide emergency remote assistance troubleshooting anomalies within UNIX, Linux, or Solaris networks based on popular derivatives of UNIX such as:
Apple Mac OS X
IBM AIX OS
HP-UX (Hewlett Packard UNIX)
Silicon Graphics IRIX (SGI/IRIX)
ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, fixed-price services designed to allow small and mid-size businesses to utilize the same advanced technology deployed by many of the industry's top enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all critical facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need critical updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your Progent consultant so all looming problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.
Special Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for special IT programs. Billing charges for longer-term consulting tasks are determined based on the qualifications of the engineers required. Progent's background in these special areas of information technology enables customers to execute critical initiatives within budget and on schedule. Progent's project-based online engineering solutions include:
How Your Leeds Business Can Contact Progent's Remote Service Experts
Help Desk Support
Progent's Help Desk Call Center service options for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Help Desk support services, and Call Center process consulting.
Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
Progentís Help Desk Co-management services allow your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center staff of veteran information technology experts offers your clients in Leeds United Kingdom immediate communication with a large technical support resource with years of experience providing telephone-based support and online troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk recognition as a major enabler of company success, and Progent's intent is to resolve instead of simply document IT issues.
- Business Applications Support: Training, Custom Development, and Troubleshooting
Progent's Applications Experts Team offers remote advanced consulting expertise and training in key application areas including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, programming, and education offerings, visit Progent's Business Application Experts Services.
- Unified and Automated Management of Hybrid Cloud Networks
System Center 2016 unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center solution.
- Online Hybrid Network Monitoring Support
Progent can deliver businesses in Leeds United Kingdom remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to accommodate your environment so your computer maintenance is proactive and automated. By anticipating emerging issues before they result in full-scale emergencies, automated monitoring can head off disruptive and costly information system crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems powered by a variety of operating systems.
To get in touch with Progent about urgent phone-based support with Microsoft Windows, macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or go to Contact Progent.
For organizations and new ventures in Leeds United Kingdom, Progent's phone-based network support specialists are ready to deliver expert and affordable system help whenever your business requires it. More than 15 years of delivering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online access technology to solve computer problems quickly while avoiding the cost and lost time that comes with in-person service calls.
Even if your Leeds company has a local freelance consultant or maintains an in-house organization that know how to deal with common network problems, Progentís Microsoft certified engineers can offer an easy and seamless virtual extension of your local resources for situations when your usual service personnel either lack the availability or the knowledge to address sudden system crises or especially challenging integration projects.
Advantages of Progent's IT Support for Organizations in Leeds United Kingdom
Progent's remote network troubleshooting services enable your Leeds organization to realize the advantages of immediate, world-class IT support without the expense of managing a full-time IT organization. Your network will acquire added strategic worth by being more reliable, efficient, and secure. Benefits to your company include:
- Convenient virtual extension of your local IT resources
With most organizations in Leeds United Kingdom, local computer service resources, whether made up of outside consultants or a full-time IT staff, can solve typical network problems. However, IT crises sometimes spring up when local support personnel are overstretched or absent, and some trouble may stem from technology that is beyond the scope of your local support personnel. In these instances, Progent's online support specialists offer a convenient, quick, and affordable way to supplement your regular resources and to transfer useful information to improve your ability to deal with downstream issues in-house.
- Less Reliance on Freelance Service Providers
For IT maintenance, smaller organizations often depend on independent freelance service providers. While independent consultants have less internal costs than larger consulting organizations and can afford to charge marginally less, they are sometimes overbooked, making it difficult to respond quickly to urgent situations. If an independent consultant is busy with another customer, ill, on a trip, or in training, the absence of reserve help may force your company to wait for assistance during an emergency. As your business expands, system downtime and trouble with critical software become more costly. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers an on-call source of backup support experts to insure your network stays available.
- Create a Scalable Foundation for Smooth Expansion
Businesses typically start with an information architecture implemented on a shoestring budget. Without a robust framework, band-aid fixes often get thrown onto a shaky foundation. As a company grows, reliability and expandability issues can hinder the success of the business. Such poorly built systems require careful assessment, intelligent strategic planning, and broad-based IT expertise to upgrade to a system architecture able to provide the stable foundation to handle vital business requirements and ease future growth.
- Interact with Problem Solvers Rather Than Product Sellers
Smaller companies need advice and technical education to navigate through an increasingly complicated maze of technology options available for accelerating business growth and improving productivity. They do not need a network engineer who is attempting to earn a commission on a specific vendor's technology. Network consulting and product selling can lead to a scenario where the recommended
solution is built around a predetermined technology rather than the true requirements of a business. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to align IT consulting with the best interests of customers.
How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of IT knowledge, fine tuned remote support software, and familiarity with corporate IT enable businesses to escape the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance consultants, or over-stretched internal resources.
Progent adds value by offering:
How Does Our Company Begin Getting Remote Computer Support from Progent?
- Certified Knowledge of Microsoft's Complete Line of Servers
Progent can provide world-class expertise for Microsoftís powerful server products with services such as Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server migration and deployment help, Microsoft Windows Server 2008 migration, Windows 2003 Server maintenance, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Exchange 2010 Server maintenance, Exchange Server 2007 and Microsoft Exchange 2003 Server moves, plus MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 planing and migration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 consulting support, and SQL Server management support.
- Value Pricing
Progent's pricing model is to charge for online support and in-person help per minute. As a result, you are charged exclusively for delivered support. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent provides on-site service, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no initialization fee and asks no monthly commitment for support services provided during normal working hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity eliminates large invoices for fast solutions so you won't be forced to permit less critical problems to fester.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to handle problems that are within their comfort zone, Progent can concentrate on offering hard-to-find services where Progent has little competition. Businesses who utilize familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers information about new technology and tested processes to make their networks more robust, protected, and efficient.
- Remote Network Monitoring with MS System Center Operations Manager
Progent is one of the only support companies to offer round-the-clock system tracking services powered by MS System Center Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be anticipatory instead of reactive. By revealing potential problems before they result in lost productivity, network monitoring can save your IT network from stressful and costly availability losses.
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.