Fast Online Technical Support for Leeds United Kingdom Computer Networks
Fast Phone Help for Leeds SystemsFor companies in Leeds United Kingdom, Progent provides online technical support for computer systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered remote support to businesses in every state in the United States. (Check out testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISSP-qualified cybersecurity experts to handle advanced security architecture and diagnostic jobs.

Progent's remote support engineers provide excellent leverage because they possess the practical experience and are equipped with the advanced tools required to resolve the majority of network issues quickly. This reduces immediate costs since solutions use up fewer billable consulting minutes. Online support also avoids the expense of dispatching a consultant to your site. Your organization benefits additionally in incidental expenses by reducing or eliminating system outages and associated losses due to business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused executives. Progent's advanced online consulting know-how is particularly valuable for organizations that are dependent on public clouds for critical infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be useful.

Progent's pricing policy for remote help is designed to stretch your IT service investment. Progent charges by the minute for telephone-based assistance, so you are billed just for the support that you actually get. In contrast to many remote support firms, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and clean policy for billing avoid situations where fast solutions manage to turn into substantial tabs. Progent's penchant for solving technical issues quickly means you spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has mastered a collection of optimized technologies and proven processes that promote the maximum degree of effectiveness for online technical support and troubleshooting for IT networks of all sizes. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology allows the consultants of Progent's remote service group to interface to your computer system without breaching corporate security.

Progent's powerful customer support database application keeps extensive documentation of the support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of services delivered to every client by every Progent engineer. This history of anomalies and responses is structured as a readily exploitable internal database that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's extensive list of certifications and working associations with important industry leaders such as Cisco and Microsoft make available additional massive support databases and permit priority response from vendors' internal engineering staff so Progent's remote service experts are able to determine the most efficient solutions promptly.

Online technical support services available from Progent to companies in Leeds United Kingdom include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, fixed-price services designed to allow small and mid-size businesses to utilize the same advanced technology deployed by many of the industry's top enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all critical facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can provide world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need critical updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your Progent consultant so all looming problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery expert. The interview is intended to help assess your company's preparedness to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup environment that meets your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent offers the skills of world-class online consulting experts for special IT programs. Billing charges for longer-term consulting tasks are determined based on the qualifications of the engineers required. Progent's background in these special areas of information technology enables customers to execute critical initiatives within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center service options for businesses with networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include full-service Help Desk services, shared Help Desk support services, and Call Center process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Progent provides help desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve challenging issues.

    Progentís Help Desk Co-management services allow your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution based on the top PSA tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center staff of veteran information technology experts offers your clients in Leeds United Kingdom immediate communication with a large technical support resource with years of experience providing telephone-based support and online troubleshooting for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's concentration is to give the Help Desk recognition as a major enabler of company success, and Progent's intent is to resolve instead of simply document IT issues.

  • Business Applications Support: Training, Custom Development, and Troubleshooting
    Progent's Applications Experts Team offers remote advanced consulting expertise and training in key application areas including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide expertise, customization, and education for familiar Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. For more information about Progent's expertise, programming, and education offerings, visit Progent's Business Application Experts Services.

  • Unified and Automated Management of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS networks that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent can deliver businesses in Leeds United Kingdom remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting and System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to accommodate your environment so your computer maintenance is proactive and automated. By anticipating emerging issues before they result in full-scale emergencies, automated monitoring can head off disruptive and costly information system crises. Progent can also utilize network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or systems powered by a variety of operating systems.
How Your Leeds Business Can Contact Progent's Remote Service Experts
To get in touch with Progent about urgent phone-based support with Microsoft Windows, macOS and OS X, or Linux environments, go to Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or go to Contact Progent. For organizations and new ventures in Leeds United Kingdom, Progent's phone-based network support specialists are ready to deliver expert and affordable system help whenever your business requires it. More than 15 years of delivering remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting capability and to fine tune online access technology to solve computer problems quickly while avoiding the cost and lost time that comes with in-person service calls.

Even if your Leeds company has a local freelance consultant or maintains an in-house organization that know how to deal with common network problems, Progentís Microsoft certified engineers can offer an easy and seamless virtual extension of your local resources for situations when your usual service personnel either lack the availability or the knowledge to address sudden system crises or especially challenging integration projects.

Advantages of Progent's IT Support for Organizations in Leeds United Kingdom
Progent's remote network troubleshooting services enable your Leeds organization to realize the advantages of immediate, world-class IT support without the expense of managing a full-time IT organization. Your network will acquire added strategic worth by being more reliable, efficient, and secure. Benefits to your company include:

  • Convenient virtual extension of your local IT resources
    With most organizations in Leeds United Kingdom, local computer service resources, whether made up of outside consultants or a full-time IT staff, can solve typical network problems. However, IT crises sometimes spring up when local support personnel are overstretched or absent, and some trouble may stem from technology that is beyond the scope of your local support personnel. In these instances, Progent's online support specialists offer a convenient, quick, and affordable way to supplement your regular resources and to transfer useful information to improve your ability to deal with downstream issues in-house.

  • Less Reliance on Freelance Service Providers
    For IT maintenance, smaller organizations often depend on independent freelance service providers. While independent consultants have less internal costs than larger consulting organizations and can afford to charge marginally less, they are sometimes overbooked, making it difficult to respond quickly to urgent situations. If an independent consultant is busy with another customer, ill, on a trip, or in training, the absence of reserve help may force your company to wait for assistance during an emergency. As your business expands, system downtime and trouble with critical software become more costly. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers an on-call source of backup support experts to insure your network stays available.

  • Create a Scalable Foundation for Smooth Expansion
    Businesses typically start with an information architecture implemented on a shoestring budget. Without a robust framework, band-aid fixes often get thrown onto a shaky foundation. As a company grows, reliability and expandability issues can hinder the success of the business. Such poorly built systems require careful assessment, intelligent strategic planning, and broad-based IT expertise to upgrade to a system architecture able to provide the stable foundation to handle vital business requirements and ease future growth.

  • Interact with Problem Solvers Rather Than Product Sellers
    Smaller companies need advice and technical education to navigate through an increasingly complicated maze of technology options available for accelerating business growth and improving productivity. They do not need a network engineer who is attempting to earn a commission on a specific vendor's technology. Network consulting and product selling can lead to a scenario where the recommended solution is built around a predetermined technology rather than the true requirements of a business. Progent eliminates these dilemmas by offering just services instead of products. This enables Progent to align IT consulting with the best interests of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, range of IT knowledge, fine tuned remote support software, and familiarity with corporate IT enable businesses to escape the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance consultants, or over-stretched internal resources.

Progent adds value by offering:

How Does Our Company Begin Getting Remote Computer Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT help, go to Immediate Network Support.



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    Progent's disaster recovery planning and business continuity consultants can help you design a disaster recovery strategy to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, high-availability network solution that addresses availability issues covering a broad array of network technologies and procedures.

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    Microsoft SQL Server 2014 incorporates major enhancements in key areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite consulting services such as system design, deployment, management, troubleshooting, and software development services to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.

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    Progent's Cisco-premier CCIE network experts can help you to manage your existing PIX 500 or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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    Progent can help small and medium-size businesses to install security protection systems and deliver mitigation services for offsite workers.

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    Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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    Progent's Microsoft-certified experts can deliver a range of network consulting services to help companies of any size to install, administer, and support networks that incorporate desktops, laptops, tablets, or Windows phones based on Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to create test environments to evaluate Microsoft Windows 8.1 and develop and execute Windows 8.1 deployment projects following leading practices.

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    Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, optimizing and repairing SCOM environments and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to fix critical issues detected by System Center 2012 Operations Manager.

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    Progent's Check Point Software experts can help you select and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's technology to offer an affordable and effective security solution for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 appliances with security solutions from other suppliers and offer a single source for on-going network support, administration, education, and design services.

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    Progent's UNIX platform support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.

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    Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a central spot for your employees or customers to access, manage, share and manipulate useful information, files, and software and to interact with one another. SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge theyíve developed in a manner that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint solution or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Citrix experts can assist you to evaluate the strategic value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools in your Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and recoverability of your virtual network while reducing the cost of equipment and operations and streamlining administrative tasks.

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    Progent's certified information technology experts can provide Windows Server 2016 migration consulting to help organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

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    Progent's Cisco-Meraki Wi-Fi access point experts can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.

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    Progent's Linux support experts provide small and mid-size companies and software developers support for administering and supporting Linux systems that operate with Microsoft-based technology. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of any size to plan, deploy, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed support for fixing especially stubborn problems, or full project management support. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.

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    Progent's UNIX family support experts provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient one-stop source to help you build and manage a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

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    Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables safe self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help your organization with any facet of planning, installing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid networks.

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    Progent has a long background delivering a full-spectrum of online network support and emergency troubleshooting services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert online network consulting and has delivered network solutions to organizations in all 50 states. Remote support eliminates travel costs and resolves issues faster than onsite service calls.

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    Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT experts and information workers, reducing the complexity of designing, integrating, administering, and using enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites located as far as 300km apart from each other. Progent's roster of veteran IT experts can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster environment by delivering help with tasks like assigning disk pools, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your MetroCluster disaster recovery solution to prove adherence with information assurance standards and regulatory mandates.

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    Progent can assist you to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid networks that transparently combine on-premises and cloud resources.

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    Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.

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