Additional Topics of Interest

Help Desk Software Selection and Deployment Online Consulting
Help Desk Call Center Troubleshooting

The Help Desk support delivery structure used by Progent's Technical Response Center offers small and midsize businesses an affordable alternative to dependence on freelance consultants by offering broad expertise accessible to multiple support groups, optional 24x7 access to emergency help, escalation capability to top-level experts for handling the most complex issues, service consistency and dependability, prompt follow through overseen by seasoned service administrators, a choice of convenient ways for requesting service jobs, and excellent progress visibility enabled by trouble ticket updates and accessible through a web-based portal.

Cisco Routers Help and Support
Meraki MX64 router Integration

Cisco has developed an extensive product line of routers that includes appliances built to provide the security, bandwidth, and availability demanded by customers from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system uptime. Progent can help you select and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.

Meraki MS Switch Consulting Services
Integration Meraki Switch Deployment

Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to help your company to plan and deploy an efficient network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, set up policies to maintain security and compliance, create and validate a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.

Sun Solaris IT Consultants
Information Technology Consulting Sun Solaris

If your business computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that permits all your operating systems to coexist for easy administration, seamless information exchange, high reliability, superior performance, and tight security. Progent's Solaris and MS Windows integration support services feature network infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, in-person technical support, and Contact Center services.

Windows SharePoint Services Network Consulting
SharePoint On-site Technical Support

Progent's Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and information. SharePoint provides a common spot for your workers or clients to connect to, organize, share and manipulate useful data, files, and applications and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they've created in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to support your existing SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

Windows Server 2022 Disaster Recovery Onsite Technical Support
Windows Server 2022 Hybrid Configuration Consulting

Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.

24/7 Microsoft Sharepoint Server Computer Support Firms
Remote Support Microsoft Sharepoint Server

Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting team can show you how to design, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).

Largest Auditor Check Point NGTP Security Services
Check Point 3000 Firewalls Protecting

Progent's Check Point Software consultants can help you select and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point Software's technology to offer an affordable and effective security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and offer a central stop for on-going network support, maintenance, education, and design expertise.

System Center 2016 and Exchange Integration Technical Support
Microsoft System Center 2016 Data Protection Manager Network Consultant

Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.