Progent's certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent's Windows Server 2019 disaster recovery planning consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's wireless site survey and predictive modeling assist you to plan, implement and troubleshoot a Wi-Fi LAN customized for your facilities, providing you a wireless solution that has the reception, performance, density, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless LAN.
Progent's Microsoft-certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your network.
Progent offers three basic kinds of Help Desk services including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your clients instant access to a reliable technical resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Call Center a respected image as a solid contributor to company productivity. Progent's goal is to fix and not simply report problems.
Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all operations, sales and expenses, and market patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting support services can help you create reports that let you understand your business more thoroughly, turning uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to offer specialized business software development and web commerce applications that work seamlessly with Microsoft Dynamics GP.
Progent's Microsoft consultants offer affordable remote support and development services to help your business to design, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can include web sites able to function as portals, extranets, document management applications, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other tools to promote and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources as well as with Microsoft's popular desktop programs including Excel, Word, Outlook, and Project. Progent can assist you to upgrade from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent's UNIX family support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian GNU/Linux and Mandrake.
Progent is one of the most expert network support firms for integrating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses derive all the benefits of Microsoft Exchange Server 2000 for common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating appliances that require important updates, or isolating performance issues.
Progent's Cisco-certified CCIE network consultants can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Remote 24x7 monitoring, proactive alarms, and periodic reports are vital to preserving the health of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that businesses of all sizes can afford a degree of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical service packages designed to assist your company to identify and resolve a most network problems before they can hurt your business.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and maximum availability for critical applications by offering unified, mixed-platform monitoring of physical and virtual resources deployed across on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite expertise to assist organizations of all sizes to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from older releases or from different monitoring products, or integrate multiple monitoring tools into a cohesive infrastructure management solution. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Progent offers nationwide online technical support and troubleshooting services for businesses who run environments based on versions of Linux or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote IT help provides maximum leverage for your IT budget by protecting user productivity and shortening the time charged for computer repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to handle most IT problems without wasting time and money by going to your site. In most of situations your IT issues can be dealt with by telephone or via a combination of telephone support and online access. Progent can offer the services of Cisco CCIE network experts and CISM premier security professionals to help with the most difficult system issues.
Microsoft Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and PSTN voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by eliminating VoIP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to help your company to maintain and repair your current Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Progent's Microsoft-certified consultants can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management team, create a corporate-wide security plan, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as system design, configuration, management, remediation, and application development services to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Progent Small Business Software Security Consultant
Progent offers the expertise of certified engineers and experienced software programmers, DBAs, project managers, Cisco-certified network architects, business continuity planning specialists, and certified security consultants to assist your business to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
If your company has a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide array of security topics such as security administration procedures, security design and models, access management systems and techniques, applications development security, business processes security, physical security, communications, network and web security, and disaster recovery preparedness. CISA and CISSP define the fundamental skills and international standards of knowledge that information security professionals are expected to master. These accreditations give executive management the confidence that those who have achieved their CISA or CISSP certification have demonstrated the experience and theory to deliver world-class security management and consulting services.
Configuration Manager automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, allows secure end-user self service, and delivers a single control mechanism for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can help businesses of any size with any aspect of planning, installing, using and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are based upon mature virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.
Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and also have fast access to Progent’s Microsoft Certified network support experts. With Progent's affordably priced IT support programs, small businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business information systems enterprise-class availability, protection, and productivity.
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with hands-on background and broad experience in designing and implementing effective end-to-end business technology systems. Progent's Microsoft-certified experts have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions powered by the SBS suite of servers and programs.
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Progent's certified Windows Server 2003 consultants offer computer help and IT consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, administration, and support services include system planning, deployment, project management, on-site and remote network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Power BI experts can assist your business to design, deploy, maintain, update or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud, or hybrid environment to run Power BI.
Progent provides nationwide online technical support and consulting services for companies that run networks based on variants of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers maximum return for your IT budget by protecting user productivity and shortening the hours charged for network repair services. Sophisticated online access technology and skilled service specialists and engineers allow Progent to handle most network problems without wasting time and money by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a mix of phone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to help with the toughest network issues.
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and debugging all versions of Microsoft Project Server and can provide a wide range of affordable online consulting services following proven best practices to help organizations of any size to get all the advantages of this powerful platform. Consulting support available from Progent include solution design, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
If you need help writing, improving, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, relational database architects, and project managers can help make sure you get the project done on time and within your budget. Progent's seasoned application programmers can provide cost-effective and expert remote consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
Progent's expertise providing Microsoft .NET services and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create custom mission-critical programs and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw data into valuable understanding of your business.
The new ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help you to maintain your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
If you want to revamp your corporate web site, build internal webs for purposes such as human resources or worker training, establish a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's experts can also show you how to build and maintain a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Progent provides nationwide online help and consulting services for companies that operate Solaris networks or whose information systems include a mix of Solaris and Microsoft technology. Online network consulting offers optimum return for your information technology budget by protecting client productivity and shortening the time billed for computer repair services. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to solve most network problems without squandering time and expense by going to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISM certified security specialists to assist you with the most challenging network issues.
Progent offers a wide range of affordable consulting and support services to help your company to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide onsite or remote technical support for individual machines or laptops or help your business to plan and carry out a company-wide migration to new or updated OS platforms and business applications. Progent can also supply engineers and technicians to help your company to plan for and implement a company relocation or merger organized to produce minimal disruption of your productivity.
Progent can provide cost-effective online support to assist companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance.
Progent's Cisco CCIE Wi-Fi network infrastructure experts can provide online or on-premises configuration and troubleshooting support to assist your organization to design, implement, update, tune, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity solution that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless access points to accommodate your specific office design, construction, and expected workloads.
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to build an unmatched capability for supporting branch offices that need network help with the flexibility associated with with small companies but which offers professional communications, thorough documentation, and adherence to enterprise IT standards. If your enterprise has a branch office located anywhere in California or any region served by Progent's engineers, Progent can offer a broad range of on-premises and remote IT support services and system architecture assistance.
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small organizations to reduce network downtime by providing affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and non-disruptive maintenance. Progent’s business continuity consultants can help your company to plan and test a sensible business continuity plan that aligns with your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, implement, and manage fault-tolerant technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.
Small to middle size companies can now get all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced network service programs, mid-size organizations can choose a simple co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business networks enterprise-class availability, security and productivity.
Progent’s IT outsourcing services offer budget-friendly network consulting for small businesses. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your system, or creating a web-based business solution, outsourcing your network engineering services can contain costs and minimize risks, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available network architecture for your vital business software powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent’s Technical Response Center (TRC) offers affordable national extended hours online assistance for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer extended hours telephone support and remote direct computer connection to isolate and resolve technical problems quickly and affordably.
Progent's Cisco-Premier network management engineers can show you how to use Cisco's management utilities along with a selection of specialized third-party products to create a complete network management strategy to keep your network running smoothly, conserve limited resources, guard your data, revive quickly from device breakdown or malicious assaults, and enable you to expand or repurpose valuable resources sensibly and economically as your business grows.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to finish your project quickly and economically. Progent's Exchange 2003 help, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Configuration Manager automates application and device provisioning at scale, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health reporting, enables secure end-user self service, and offers a common control mechanism for administering mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help you with any aspect of planning, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid environments.
Progent's Cisco certified networking experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent's Microsoft-certified consultants can help you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and boost productivity by making sure that critical applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make smart purchasing decisions. When you are ready to upgrade your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Cisco's Small Business family of APs are Linux-based units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts offer online or onsite integration and troubleshooting support to assist you to plan, configure, update, tune, manage and debug Cisco Small Business wireless access point environments of any size or architecture.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes located at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and within budget.
Nagios and MRTG are powerful, Open Source monitoring utilities that run under Linux and can be used to monitor UNIX/Linux networks, Windows networks, or multi-platform systems where Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to track system services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring experts can help you utilize both these tools to tune and troubleshoot your computer network.
Progent's Microsoft-certified consultants offer economical remote and onsite expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
The Contact Center service delivery model used by Progent gives small and midsize businesses an effective alternative to reliance on independent consultants by offering extensive expertise accessible to numerous support teams, optional 24x7 availability of urgent assistance, escalation capability to world-class engineers for handling even the most difficult problems, support consistency and dependability, quick follow-up overseen by seasoned service managers, a selection of easy-to-use ways for requesting support tasks, and excellent progress transparency made possible by ticket updates and accessible via a web-based portal.
Progent is committed to information transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent has few competitors. Small companies who utilize trusted independent service providers or who employ internal IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more robust, secure, and productive.
Progent has a long background delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the industry’s pioneers in providing advanced remote network consulting and has provided network solutions to organizations in every state. Remote support eliminates travel costs and solves problems more quickly than onsite service calls.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to evaluate the advantages of adopting Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual ones, and show you how to automate the management of clustered servers.