Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining mobile connectivity to email, calendars, web programs, and other vital business data. Progent offers Lexington-Fayette, Kentucky companies the expertise of BlackBerry-qualified experts who can help companies to manage existing BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small company networks has expanded, and as the demand for world-class security, reliability, and disaster recovery has become the norm for companies of any size, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-qualified engineers who can help small businesses to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, provides small businesses a budget-friendly solution for incorporating BlackBerry products seamlessly into their business information network.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, configure streamlined management tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.
BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server offers businesses a centralized and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve consistent information for applications such a schedules, contact lists, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to IM-aware software through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-qualified consultants can assist you to design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to architecting mobile workforce solutions built around BlackBerry Enterprise Server. These BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's certified experts can also help you to resolve a wide array of problems associated with synchronization, device detection, messaging consistency, web access, wireless connections, IM, PC application installation, and Desktop Redirector.
As a leader in providing nationwide online help for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless support expenses at a minimum and, by dealing with issues quickly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry specialist can show you how to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, configuring wireless software installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange data flow, generate, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, server hardware and mass storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry expert can help your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.
Contact Progent for Assistance from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.